External Business Liaison
Liaison job in Shrewsbury, NJ
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
External Business Liaison
Reports To: Executive Director
Position Type: Salary - Exempt: $90,000 - $91,000
Bonus Opportunity
Job Overview
The External Business Liaison is responsible for building, managing, and strengthening external relationships that drive awareness, referrals, and occupancy growth for the community. This role works collaboratively with the Executive Director, Regional Director of Sales and internal leadership team to execute strategic outreach initiatives, maintain a strong referral pipeline, and position the community as a trusted partner within the local healthcare and professional network.
Key Responsibilities & Duties
External Outreach & Relationship Development
Develops and maintains strong professional relationships with external referral partners including hospitals, skilled nursing facilities, home health agencies, physicians, social workers, case managers, elder law attorneys, and other community-based organizations.
Conducts regular in-person, phone, and virtual outreach in alignment with the established marketing and business development plan.
Represents the community at networking events, professional meetings, community functions, and industry-related events.
Serves as a key ambassador of the community's brand, services, and value proposition in the marketplace.
Lead Generation & Occupancy Support
Conduct proactive lead-generation activities to ensure a consistent flow of qualified prospects.
Collaborate with the internal sales and operations teams to support move-ins, move-outs, and overall occupancy goals.
Actively supports the maintenance of a meaningful and qualified waitlist.
Maintains an active understanding of competitor communities, pricing, programs, and market positioning.
Marketing & Communication
Assists in the development and execution of marketing and outreach strategies designed to meet or exceed census and revenue goals.
Communicates current community offerings, pricing, program updates, and promotional initiatives to referral partners and internal stakeholders.
Supports internal referral programs, including residents, family, and associate referral initiatives.
Systems, Compliance & Collaboration
Maintains accurate and timely documentation in lead-tracking and CRM systems.
Participates in required in-service training, meetings, and professional development opportunities.
Ensures compliance with all federal, state, and local regulations, as well as community policies and procedures.
Maintains positive relationships with residents and families and attends resident or community functions as appropriate.
Performs other duties as assigned to support community success.
Qualifications
Qualifications
Bachelor's Degree from a four-year college or university preferred; or one to two years of related experience and/or training.
Prior experience working with seniors or within healthcare, senior living, or related service industries preferred.
Strong interpersonal, communication, and relationship-building skills.
Ability to work independently, prioritize tasks, and make sound decisions when circumstances warrant.
Knowledge of federal and state regulations related to assisted living is preferred.
Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn CRM and marketing software systems.
Physical Requirements
While performing the duties of this position, the team member may be required to stand, walk, sit, reach, bend, stoop, kneel, talk, hear, and use fine and gross motor skills.
Must be able to lift and/or carry up to 25 pounds.
Additional Information
Benefits Offered(Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Technical Outreach Specialist
Liaison job in New Brunswick, NJ
Full-time Description
Performance Systems Development (PSD) is seeking a Technical Outreach Specialist to drive participation in our energy efficiency programs in New Jersey by recruiting and engaging property owners and other multifamily stakeholders into the program. This role exists to build strong external relationships, increase program visibility, and support customer adoption of participation tools and incentives.
As a Technical Outreach Specialist, you will:
Educate eligible NJ multifamily property owners, contractors, managers, and other stakeholders about utility energy efficiency programs, eligibility requirements, program guidelines, incentives, and benefits.
Conduct initial building energy assessments, using proprietary software, similar to an energy audit. During these assessments, information will be collected on-site about energy consumption, HVAC/mechanical equipment, building envelope, pre-existing conditions, facility needs, and plans that would inform recommendations for energy conservation measures. This involves data collection and discussions with the customer and/or contractors to understand energy usage and goals.
Support the implementation of outreach strategies, marketing methods, and stakeholder engagement plans. Coordinate with internal teams to streamline processes and improve outcomes.
This position reports to the Program Manager and plays a key role in helping PSD ensure smooth program delivery through outreach, client engagement, and stakeholder coordination, ultimately contributing to successful program outcomes.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
You must be a resident of New Jersey.
Bachelor's degree in a related field.
2+ years of experience related to the built environment (may include but is not limited to contractor-related services, property management, utility or decarbonization programs, energy efficiency or renewable energy related services, multifamily housing agencies).
Strong interpersonal and communication skills with the ability to engage diverse stakeholders.
Ability to travel locally within the program service area with a reliable vehicle. Mileage is reimbursed for approved company travel. Must possess an active and valid Driver's License.
Experience in energy efficiency, green building, or multifamily housing sectors is beneficial.
Knowledge of building systems or energy efficiency concepts desired.
Experience conducting site visits, walk-throughs, or basic technical assessments is preferable.
BPI or related certifications preferred but not required.
Additional Details
Physical Demands:
Frequent computer use requiring periods of sitting and close audio-visual concentration.
Ability to drive for extended periods of time.
Work Environment: Remote and field work.
Travel Requirements: Some travel as needed to support recruitment goals within the program's geographical region. Occasional travel may be required for client meetings, conferences, and PSD company meetings.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Salary Description $65,000-$75,000/year
Client Liaison
Liaison job in Florham Park, NJ
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
We are currently seeking a Client Liaison to join our team. This position is responsible for creating a positive client experience by demonstrating genuine care and delivering unmatched service for external and internal customers while leading interactions and consistently exceeding expectations. This position ensures that the service strategy plans are developed, monitored, completed, and delivered for their client base. Provides value that positively impacts our clients' businesses and results in retention and growth. Facilitates client review meetings with team members, and based on outcome, coordinate service delivery and/or action plans. Troubleshoots situations, educate clients, develop partnerships with stakeholders, and solicit referrals.
Responsibilities:
* Starts with a conceptual idea or vision and then develops systems, processes and plans that are executable, realistic and results oriented.
* Aligns Insperity services with client needs through an understanding of business plans and small to medium size business operations from an owner's perspective.
* Leads a team through a client/team meeting or planning process.
* Uses appropriate methods of dealing with human behavior in a variety of business circumstances.
* Oversees development and facilitation of client service strategy plan for client base.
* Develops and maintains relationship as trusted advisor with client owners, client appointed contacts or on-site supervisors.
* Executes level of care playbook through authentic and intentional delivery as a client advocate.
* Analyzes and recommends suggestions for client concerns and develops action plans for correction.
* Assists clients with obtaining and interpreting service information.
* Participates in prospect meetings with sales and service team members.
* Coordinates service delivery for multiple locations.
* Coordinates service delivery from multiple Insperity departments.
* Develops and maintains relationships with all Insperity departments.
* Assists various departments' personnel with technical or complex issues encountered by the client owners, client appointed contacts, or on-site supervisor.
* Educates and encourages client usage of all technical applications and/or product offerings.
* Educates new team members on technical applications and/or product offerings used by Insperity.
* Assists in the accomplishment of Insperity Company goals.
* Helps other employees to accomplish Insperity Company goals.
* Performs other duties as may be assigned by department supervisor.
* Participates in the Disaster Recovery plan as required.
Qualifications:
* High School Diploma or equivalent is required. Bachelor's Degree is preferred.
* Three to five years of experience is required.
* Multi-tasking and identifying priorities.
* Presentation skills to include proficiency in design and delivery.
* Effective written and verbal communication skills.
* Effective problem solving/decision making skills.
* Ability to manage and direct multiple projects on an on-going basis.
* Ability to adapt and champion change.
* Proficient listening and comprehension skills.
* Ability to solicit referrals from clients.
* Proficient use of Microsoft Office programs and demonstrated ability to learn applications and programs as needed.
* Travels up to 20% of time
Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:
Pay transparency range: $62,480 - $71,115
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.
Auto-ApplyHospice Community Liaison (Middlesex / Somerset County, NJ)
Liaison job in Freehold, NJ
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Ennoble Care is seeking a Full-time, experienced Hospice Community Liaison for our Middlesex / Somerset County, NJ region! The Hospice Community Liaison will be responsible for interaction in the community and promoting company services, such as our Hospice services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Base Salary: $50,000 - $95,000, Plus: Monthly, Quarterly, and Annual Bonuses
#blue
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Clinical: CF -Carteret- PDN
Liaison job in Carteret, NJ
Apply today and become a valuable member of our Modivcare PDN Family!
Care Finders Total Care, a Modivcare Personal Care Service, is looking for an RN or LPN responsible for providing high-quality services to our home care private duty clients.
Position Spotlight...
Pay: LPN hourly rate $35 - RN hourly rate $45
Schedule:
Saturday 8am-4pm; 1 evening/week 4pm-11pm
Full Time Benefits Package if qualified: See below more details.
You will...
Conduct initial home visits to assess patient needs.
Provide skilled nursing care following Patients Physicians Orders, Medication profile/sheet.
Document daily clinical notes and progress updates on the patient's clinical record
Communicate with a patient's physician and other healthcare professionals to ensure delivery of appropriate patient care.
We are excited to speak to someone with the following…
RN or LPN with at least 1 year of experience preferred.
Experience in Home Healthcare preferred.
Strong clinical judgment and critical thinking skills to make effective decisions with ability to adhere to Company/State/Regulatory requirements·
We value our team members and realize the importance of benefits for you and your family. Modivcare offers Full Time or variable hour employees working an averaged 30 hours per week a comprehensive benefits package including the following:
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
Our Mission:
To provide access to the care that matters for those who need it most.
Our Values:
Caring: We care about what we do and who we do it for.
Collaborative: We value the perspective and experience of all.
Dedicated: We are committed to making a real world impact.
Purposeful: We know our work has meaning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace
PR & Community Outreach Specialist
Liaison job in Fairfield, NJ
Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.
Core Responsibilities:
1. Plans and prepares original promotional content such as press and newsletter articles, news and press releases, email, blog and social media posts, and other updates on behalf of the organization.
2. Assists in community partnership development, including identifying and aggregating lists of potential partners for outreach, supporting development of materials for stakeholder engagement and conducting outreach efforts.
3. Participates in copywriting for print, TV and radio ads.
4. Assists in collateral material copywriting and production (revising existing product and service publications, concept and production supervision of new material - as applicable.)
5. Assistance in conceptual design and production of the annual calendar.
6. Supports event planning and management in collaboration with community partners, including event coordination and material development.
7. Assists in the production, from concept to completion, a broad array of digital and/or print promotional and communication materials for the organization, ensuring that all materials present a clear, unified, and positive image for the organization and/or brand.
8. Promotes and attends, as needed, special community events and functions.
9. Assists in arrangement for photography and/or press coverage for special events.
10. Maintains contact with established community partners.
11. Builds rapport and establishes relationships with Polish-American community and members.
12. Performs other duties or responsibilities, as required or assigned.
Requirements:
• Two years of experience in marketing, publications, or a related field.
• Excellent verbal and written communication skills.
• Extremely proficient with Microsoft Office Suite and desktop publishing software.
• Excellent organizational skills and attention to detail.
• Proficiency in relationship management, event planning and logistics coordination
• Strong interpersonal and communication skills, with talent for understanding, simplifying and effectively communicating complex information to diverse audiences.
• Fluency in both English and Polish.
Pay: $44,924.81 - $79,106.03 per year
AN EQUAL OPPORTUNITY EMPLOYER
BCBA - Medicaid Credentialed (Travel Role)
Liaison job in Edison, NJ
We are seeking a dedicated and experienced BCBA who is already credentialed with Medicaid to join our team to conduct assessments and initiate cases while the assigned BCBA completes the insurance credentialing process.
Compensation: $110-120 per hour based on level of experience (Monmouth, Middlesex, and Union counties)
What We Offer:
Hybrid Schedule: In-person attendance required a minimum of three times per month.
Be valued for your work with competitive, meaningful compensation
Thrive in a team focused setting that's supportive and collaborative.
Referral Bonus -$1,000 per referral
About the Role
This position requires traveling throughout Central New Jersey to meet with clients.
You will perform assessments and start services for new clients.
Once the assigned BCBA becomes credentialed with the client's insurance (30 to 60 days), the case will be transitioned to them.
This role ensures families receive timely services without waiting for credentialing delays.
Qualifications
Board Certified Behavior Analyst (BCBA) certification required
Already credentialed with Medicaid (must be active)
Strong knowledge of ABA principles and best practices
Reliable transportation and willingness to travel across Central NJ
Excellent communication and organizational skills
Community Liaison
Liaison job in Plainfield, NJ
BUILD A CAREER THAT MEANS MORE
Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.
Firefly Children & Family Alliance is hiring a Community Liaison in Plainfield, IN. In this position you will collaborate with community agencies and resources to directly advocate for at-risk children and families in order to facilitate critical needs assessments, prevention, and progress monitoring services for referral families. This position will cover Morgan and Hendricks counties.
You Will:
Referral Family Support (70%)
Conscientiously gain insight and information about referral family needs and their community environment to lead families through the Firefly Children & Family Alliance goal-setting process
Provide multiple home-based services and resource connections to at-risk families
Initiate referrals and connections with local community supports and services
Advocate for and provide support to referral families to exceed individual family progress goals
Attentively provide transportation to families to attend programs and appointments to meet their goals
Assist during crisis situations
Community Engagement (30%)
Maintain familiarity with community resources and maintain relationships with social workers and agencies, including school systems and other multiple institutions, related to the family
Thoroughly complete required documentation
You Have:
Bachelor's degree in social work, psychology, sociology, or a directly-related human service field from an accredited college OR Other Bachelor's degrees will be accepted in combination with three years' experience working directly with families in a human service field OR Associate's degrees in a related human services field with three years' experience working directly with families in a human service field OR High School Diploma or equivalent with five years' experience working directly with families in a human service field
2 + years of experience in social service for children or families
Experience in child development
Knowledge of community resources programs
Train in recognizing abuse or neglect
handle a variety of situations that may arise during visitations
Valid driver's license with valid insurance and no more than 6 points on driving record
Our Benefits:
Student Loan Repayment
Tuition Reimbursement
Medical, Dental, and Health Insurance
PTO and Paid Holidays
Short-Term and Long-Term Disability
Life Insurance
Equal Employment Opportunity:
Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.
Community Liaison
Liaison job in Freehold, NJ
Job Description
HealingUS Centers is looking for a dynamic and proactive Community Liaison to join our team. In this role, you will be instrumental in building and maintaining relationships with community organizations, stakeholders, and other service providers to enhance awareness and access to our mental health and substance abuse treatment services.
Your primary responsibilities will include:
Acting as the primary point of contact for community partners, organizations, and agencies.
Developing and implementing outreach strategies to connect with various community groups and promote our services.
Conducting presentations and informational sessions to educate the community about mental health and substance use issues.
Facilitating communication between clients, families, and external organizations to ensure coordinated care.
Identifying and addressing community needs by collaborating with local agencies.
Participating in community events, health fairs, and workshops to enhance visibility and engagement.
Gathering feedback from the community to improve services and outreach efforts.
Maintaining accurate records of outreach activities and assessing the effectiveness of programs.
Requirements
- Bachelor's degree in social work, public health, or a related field preferred.
- 2+ years of experience in community engagement, outreach, or a related role.
- Strong interpersonal and communication skills.
- Ability to build rapport and establish partnerships within the community.
- Knowledge of mental health and substance abuse issues is a plus.
- Flexible and able to work evenings or weekends as needed for community events.
Benefits
Health, dental and vision 100% covered
401k
Life Insurance
Long Term Disability Coverage
Daily School and Community Liaison Officer Substitutes
Liaison job in Englishtown, NJ
Daily School and Community Liaison Officer Substitutes JobID: 2140 Substitute/Substitute School and Community Liaison/Security Additional Information: Show/Hide Daily School & Community Liaison Officer Substitutes All daily substitutes work on an as-needed basis in one of our six comprehensive high schools. Early and late schedules are available. Pay is competitive in excellent working conditions in top Regional High School District. Interested candidates must apply online at **************
Daily Rate - $120.00
WE ARE AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER -
in accordance with Board Policy 1530 and pursuant to N.J.A.C. 6A: 7-1.1
Clinical Liaison
Liaison job in Dover, NJ
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* Conducts patient assessments to identify appropriate patients for potential admission into the system
* Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment
* Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories
* Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory
* Designs and manages the marketing strategies for their assigned accounts. Identifies and contacts new and potential referral sources to grow their respective territory
* Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources
* Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve
* Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily
Essential Functions
* Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations
* Meets the monthly goals for their assigned hospitals
* Expands the number of referral sources in their assigned territories
* Maintains current referral sources through relationship development
* Manages the admissions process as an ambassador for patients who meet the criteria eligibility
* Operates within budgeted parameters by carefully planning travel and monitoring expenses
* Conduct assessments in accordance with company standards
* Manage the referrals and admission process for their referred patients
* Work closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
* Completes clinical assessments on potential patients completing assessments to meet with standards of the Division
* Meets with patients and families to explain hospital's care and services
* Establishes strong and successful relationships with referral sources throughout their territory
* Successfully manages the Referral, Assessment and Admission Process
* Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
* Completes annual health, safety, and education requirements
* Maintains professional growth and development
* Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected
* Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population served
* Reports to work on time as scheduled; adheres to policies regarding notification of absence
* Attends all mandatory in-services and staff meetings
* Represents the organization in a positive and professional manner
* Complies with all organizational policies regarding ethical business practices
* Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department
* Maintains current licensure/certification for position, if applicable
* Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact
* Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures
Knowledge/Skills/Abilities/Expectations
* Approximate percent of time required to travel: Daily
* Must read, write and speak fluent English
* Must have good and regular attendance
* Performs other related duties as assigned
Salary Range: $30.99 - $46.05/Hour
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Qualifications
Education
* Associate's degree required; Bachelor's degree preferred
* Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred
* Extensive healthcare sales work experience may be considered in lieu of bachelor's degree
Licenses/Certification
* Valid driver's license
* Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)
Experience
* Minimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred
* Formal sales training preferred
* Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
* Demonstrated competence in strategic business planning and design of marketing initiatives
Community Outreach & Referral Specialist
Liaison job in Annandale, NJ
(Behavioral Health | Field-Based + Office)
60K + Referral Bonuses (extra $10-15K)
About the Role
This is a relationship-driven, community-facing role supporting a growing behavioral health organization. The Community Outreach & Referral Specialist serves as a trusted connector between local hospitals, schools, crisis centers, and families seeking care. This position combines consistent in-person outreach with inbound referral support and requires professionalism, empathy, and reliability.
You'll work closely with a Business Development Lead and an internal clinical/administrative team, gradually taking ownership of a defined territory and helping expand referral partnerships through face-to-face relationship building.
What You'll Do
Conduct 20-25 in-person outreach visits per week to community partners including hospitals, schools, crisis centers, and related organizations within a ~50-minute radius
Build and maintain strong relationships with clinical staff, counselors, referral coordinators, and community leaders
Represent the organization professionally at all times, confident communication, and trustworthy demeanor
Follow an established outreach plan and territory assignments while identifying new partnership opportunities over time
Convert outreach efforts into referrals and track activity tied to commission/bonus potential
Receive inbound referral calls, gather critical information, and support families through next steps with empathy and clarity
Balance time between field outreach, onsite presence, and referral coordination (field time is a priority)
Document outreach visits, conversations, referrals, and conversion outcomes accurately
Collaborate closely with business development leadership and internal clinical teams
Attend required meetings, trainings, and occasional weekend events (weekday flex provided)
Demonstrate consistency, follow-through, and long-term commitment to the role and territory
What Makes This Role Challenging
Maintaining a high weekly volume of in-person outreach
Building trust with hospitals, schools, and crisis partners from the ground up
Managing emotional conversations with families during crisis situations
Balancing independence in the field with internal collaboration
Growing into territory ownership while working under a developing BD structure
Required Experience & Skills
1-3 years
of experience in outreach, community relations, admissions, marketing, referrals, or a related field
Comfort with field-based work and managing a weekly outreach schedule
Strong interpersonal, communication, and presentation skills
Ability to build trust quickly with professionals and families
Organized, reliable, and able to document activity accurately
Comfortable using basic CRM or outreach-tracking tools
Able to work independently while staying aligned with team goals
Nice to Have
Behavioral health, rehab, or healthcare experience
Existing relationships with hospitals, schools, or community organizations
Admissions or referral workflow familiarity
Prior field-based sales, outreach, or community engagement experience
Natural networker who enjoys being out in the community
Pharmacy Community Health Worker
Liaison job in Trenton, NJ
Salary starting at $44,100 MAJOR FUNCTION
Enroll patients into the BMS hypertension grant by providing or facilitating the provision of BP cuffs to patients.
Support the Director of Pharmacy,Lead Clinical Pharmacist, and Clinical Pharmacists in managing patient encounters
Support the Director of Pharmacy and Lead Clinical Pharmacist in ensuring patients remain compliant with pharmacy-specific Uniform Data System (UDS) measures, such as management with aspirin and cholesterol lowering medications
Support the Director of Pharmacy and the Pharmacist in Charge in maintaining a prescription capture rate as determined and approved by the Pharmacy & Therapeutics Committee
Support the Director of Pharmacy Services and the Lead Clinical Pharmacist in carrying out new clinical pharmacy initiatives.
Work alongside the patient navigator with appropriate cross-training to most effectively support all clinical pharmacy services, which includes but is not limited to, scheduling new patient visits, scheduling follow-up visits, and placing appointment reminder calls.
ESSENTIAL FUNCTIONS
Primary Role: Assist with remote patient monitoring hypertension project (primary manager is Director of Research)
Outreach patients for eligibility
Assist with enrollment of patients into hypertension project
Train patients on proper use of remote patient blood pressure cuffs
Coordinate completion of labs
Schedule patients for visits with providers and pharmacists
Document all patient interactions within the electronic health record
Assist with general functions that arise throughout hypertension project
Secondary Role: Assist with management of the pharmacists' encounters:
Complete outreach calls to patient
Review pharmacist referral details and informed consent with patients
Schedule patients for pharmacist visits and remind them of scheduled appointments one day prior to their scheduled appointment
Ensure patients are engaged in program and are being seen on a regular basis
Encourage use of Henry J. Austin Pharmacy Department and enrollment into the Appointment-Based Model (ABM) and medication compliance packaging program
Follow-up with specific tasks for patients identified through UDS reports (e.g. scheduling a patient for onsite BP check, placing obesity order group in chart)
Secondary Role: Assist with Ensuring patients are compliant with pharmacy-related UDS measures
Tertiary Role:
After the PharmD or PharmD Intern reviews UDS reports to identify patients who are suitable for treatment with UDS-promoted medications, the CHW will complete outreach calls to patients to:
Inform patients of the indication for the medication
Schedule patients for PharmD visits in order to initiate appropriate medications
Call patients to inform them about orders for completing labs
Assist Henry J. Austin Pharmacy Staff with maintaining the target capture rate as determined and approved by the Pharmacy & Therapeutics Committee to improve medication compliance
Contact patients to remind them to pick up their medications
Contact patients to sign up for delivery services
ADDITIONAL RESPONSIBILITIES:
Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness.
Work with clinical staff of HJAHC.
Performs other duties and assumes other responsibilities as apparent and/or as assigned by Director of Pharmacy and Lead Clinical Pharmacist. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
EDUCATION & EXPERIENCE:
High school diploma or equivalent required, associates degree preferred, and college degree a plus.
One year of related experience working in programs with at risk populations and performing outreach is required.
Experience conducting telephone-based or in-person interviews is preferred.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO's)
Excellent communication, organizational, and critical thinking skills; sound judgment and attention to detail.
A good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint are pre-requisites for the position.
Understanding of patient confidentiality and ability to maintain trust with all patients.
Understanding of the medical terms and principles a plus.
PREREQUISITES FOR THE JOB:
Working knowledge of social determinants and impact on health outcomes is preferred
Knowledge of regional community resources/services is important.
Computer knowledge should include Microsoft Excel.
Bilingual (English-Spanish/English-Creole) preferred.
PERSONAL CHARACTERISTICS:
Must be self-motivated, able to work independently, value integrity, and detail oriented.
Good communication, problem solving, teamwork and organizational skills are required in order to engage participants.
Ability to work with multicultural and diverse population is required.
Must be able to travel locally and work flexible hours.
Must have a passion about working to improve the health and quality of life of the population.
Demonstrates consistent effort to maintain sound working relationships with staff.
Demonstrates flexibility and cooperation in relation to workplace manpower and staffing needs by rotating on an emergent basis and providing assistance, as needed.
Consistently utilizes appropriate lines of authority, as needed.
PHYSICAL & WORK REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Auto-ApplyExternal Business Liaison
Liaison job in Shrewsbury, NJ
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
External Business Liaison
Reports To: Executive Director
Position Type: Salary - Exempt: $90,000 - $91,000
Bonus Opportunity
Job Overview
The External Business Liaison is responsible for building, managing, and strengthening external relationships that drive awareness, referrals, and occupancy growth for the community. This role works collaboratively with the Executive Director, Regional Director of Sales and internal leadership team to execute strategic outreach initiatives, maintain a strong referral pipeline, and position the community as a trusted partner within the local healthcare and professional network.
Key Responsibilities & Duties
External Outreach & Relationship Development
Develops and maintains strong professional relationships with external referral partners including hospitals, skilled nursing facilities, home health agencies, physicians, social workers, case managers, elder law attorneys, and other community-based organizations.
Conducts regular in-person, phone, and virtual outreach in alignment with the established marketing and business development plan.
Represents the community at networking events, professional meetings, community functions, and industry-related events.
Serves as a key ambassador of the community's brand, services, and value proposition in the marketplace.
Lead Generation & Occupancy Support
Conduct proactive lead-generation activities to ensure a consistent flow of qualified prospects.
Collaborate with the internal sales and operations teams to support move-ins, move-outs, and overall occupancy goals.
Actively supports the maintenance of a meaningful and qualified waitlist.
Maintains an active understanding of competitor communities, pricing, programs, and market positioning.
Marketing & Communication
Assists in the development and execution of marketing and outreach strategies designed to meet or exceed census and revenue goals.
Communicates current community offerings, pricing, program updates, and promotional initiatives to referral partners and internal stakeholders.
Supports internal referral programs, including residents, family, and associate referral initiatives.
Systems, Compliance & Collaboration
Maintains accurate and timely documentation in lead-tracking and CRM systems.
Participates in required in-service training, meetings, and professional development opportunities.
Ensures compliance with all federal, state, and local regulations, as well as community policies and procedures.
Maintains positive relationships with residents and families and attends resident or community functions as appropriate.
Performs other duties as assigned to support community success.
Qualifications
Qualifications
Bachelor's Degree from a four-year college or university preferred; or one to two years of related experience and/or training.
Prior experience working with seniors or within healthcare, senior living, or related service industries preferred.
Strong interpersonal, communication, and relationship-building skills.
Ability to work independently, prioritize tasks, and make sound decisions when circumstances warrant.
Knowledge of federal and state regulations related to assisted living is preferred.
Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn CRM and marketing software systems.
Physical Requirements
While performing the duties of this position, the team member may be required to stand, walk, sit, reach, bend, stoop, kneel, talk, hear, and use fine and gross motor skills.
Must be able to lift and/or carry up to 25 pounds.
Additional Information
Benefits Offered(Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HouseCalls Community Liaison (Hudson / Bergen / Essex / Morris County, NJ)
Liaison job in Morris, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a Full-time, preferred experienced House Calls Community Liaison for our Hudson, Bergen, Essex, and Morris County, NJ regions! The House Calls Community Liaison will be responsible for interaction in the community and promoting company services.
Responsibilities:
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be fluent in both English and Spanish
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Base Salary: $50,000 - $95,000, Plus: Monthly, Quarterly, and Annual Bonuses
#blue
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Auto-ApplyTechnical Outreach Specialist
Liaison job in New Brunswick, NJ
Job DescriptionDescription:
Performance Systems Development (PSD) is seeking a Technical Outreach Specialist to drive participation in our energy efficiency programs in New Jersey by recruiting and engaging property owners and other multifamily stakeholders into the program. This role exists to build strong external relationships, increase program visibility, and support customer adoption of participation tools and incentives.
As a Technical Outreach Specialist, you will:
Educate eligible NJ multifamily property owners, contractors, managers, and other stakeholders about utility energy efficiency programs, eligibility requirements, program guidelines, incentives, and benefits.
Conduct initial building energy assessments, using proprietary software, similar to an energy audit. During these assessments, information will be collected on-site about energy consumption, HVAC/mechanical equipment, building envelope, pre-existing conditions, facility needs, and plans that would inform recommendations for energy conservation measures. This involves data collection and discussions with the customer and/or contractors to understand energy usage and goals.
Support the implementation of outreach strategies, marketing methods, and stakeholder engagement plans. Coordinate with internal teams to streamline processes and improve outcomes.
This position reports to the Program Manager and plays a key role in helping PSD ensure smooth program delivery through outreach, client engagement, and stakeholder coordination, ultimately contributing to successful program outcomes.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
You must be a resident of New Jersey.
Bachelor's degree in a related field.
2+ years of experience related to the built environment (may include but is not limited to contractor-related services, property management, utility or decarbonization programs, energy efficiency or renewable energy related services, multifamily housing agencies).
Strong interpersonal and communication skills with the ability to engage diverse stakeholders.
Ability to travel locally within the program service area with a reliable vehicle. Mileage is reimbursed for approved company travel. Must possess an active and valid Driver's License.
Experience in energy efficiency, green building, or multifamily housing sectors is beneficial.
Knowledge of building systems or energy efficiency concepts desired.
Experience conducting site visits, walk-throughs, or basic technical assessments is preferable.
BPI or related certifications preferred but not required.
Additional Details
Physical Demands:
Frequent computer use requiring periods of sitting and close audio-visual concentration.
Ability to drive for extended periods of time.
Work Environment: Remote and field work.
Travel Requirements: Some travel as needed to support recruitment goals within the program's geographical region. Occasional travel may be required for client meetings, conferences, and PSD company meetings.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Requirements:
Community Liaison
Liaison job in Freehold, NJ
HealingUS Centers is looking for a dynamic and proactive Community Liaison to join our team. In this role, you will be instrumental in building and maintaining relationships with community organizations, stakeholders, and other service providers to enhance awareness and access to our mental health and substance abuse treatment services.
Your primary responsibilities will include:
Acting as the primary point of contact for community partners, organizations, and agencies.
Developing and implementing outreach strategies to connect with various community groups and promote our services.
Conducting presentations and informational sessions to educate the community about mental health and substance use issues.
Facilitating communication between clients, families, and external organizations to ensure coordinated care.
Identifying and addressing community needs by collaborating with local agencies.
Participating in community events, health fairs, and workshops to enhance visibility and engagement.
Gathering feedback from the community to improve services and outreach efforts.
Maintaining accurate records of outreach activities and assessing the effectiveness of programs.
Requirements
- Bachelor's degree in social work, public health, or a related field preferred.
- 2+ years of experience in community engagement, outreach, or a related role.
- Strong interpersonal and communication skills.
- Ability to build rapport and establish partnerships within the community.
- Knowledge of mental health and substance abuse issues is a plus.
- Flexible and able to work evenings or weekends as needed for community events.
Benefits
Health, dental and vision 100% covered
401k
Life Insurance
Long Term Disability Coverage
Auto-ApplyANTICIPATED - School and Community Liaison Officer
Liaison job in Englishtown, NJ
ANTICIPATED - School and Community Liaison Officer JobID: 2205 Security/School & Community Liaison Officer Additional Information: Show/Hide ANTICIPATED - School and Community Liaison Officer Minimum of a High School Diploma required. Familiarity with the communities served by the district and the causes of student absenteeism as well as methods of intervention and remediation. Thorough knowledge of the provisions of the New Jersey statutes pertaining to promoting a positive school culture. Effective telephone, verbal, and written communication skills.
* Salary - Step 1 - $42,640.00 - prorated per annum based on start date
* Health Benefits
* Sick and Personal Days
Interested staff members must apply online at **************
Community Outreach & Referral Specialist
Liaison job in Annandale, NJ
Job DescriptionSalary:
Community Outreach & Referral Specialist
(Behavioral Health | Field-Based + Office)
60K + Referral Bonuses (extra $10-15K)
About the Role
This is a relationship-driven, community-facing role supporting a growing behavioral health organization. The Community Outreach & Referral Specialist serves as a trusted connector between local hospitals, schools, crisis centers, and families seeking care. This position combines consistent in-person outreach with inbound referral support and requires professionalism, empathy, and reliability.
Youll work closely with a Business Development Lead and an internal clinical/administrative team, gradually taking ownership of a defined territory and helping expand referral partnerships through face-to-face relationship building.
What Youll Do
Conduct 2025 in-person outreach visits per week to community partners including hospitals, schools, crisis centers, and related organizations within a ~50-minute radius
Build and maintain strong relationships with clinical staff, counselors, referral coordinators, and community leaders
Represent the organization professionally at all times, confident communication, and trustworthy demeanor
Follow an established outreach plan and territory assignments while identifying new partnership opportunities over time
Convert outreach efforts into referrals and track activity tied to commission/bonus potential
Receive inbound referral calls, gather critical information, and support families through next steps with empathy and clarity
Balance time between field outreach, onsite presence, and referral coordination (field time is a priority)
Document outreach visits, conversations, referrals, and conversion outcomes accurately
Collaborate closely with business development leadership and internal clinical teams
Attend required meetings, trainings, and occasional weekend events (weekday flex provided)
Demonstrate consistency, follow-through, and long-term commitment to the role and territory
What Makes This Role Challenging
Maintaining a high weekly volume of in-person outreach
Building trust with hospitals, schools, and crisis partners from the ground up
Managing emotional conversations with families during crisis situations
Balancing independence in the field with internal collaboration
Growing into territory ownership while working under a developing BD structure
Required Experience & Skills
13 years
of experience in outreach, community relations, admissions, marketing, referrals, or a related field
Comfort with field-based work and managing a weekly outreach schedule
Strong interpersonal, communication, and presentation skills
Ability to build trust quickly with professionals and families
Organized, reliable, and able to document activity accurately
Comfortable using basic CRM or outreach-tracking tools
Able to work independently while staying aligned with team goals
Nice to Have
Behavioral health, rehab, or healthcare experience
Existing relationships with hospitals, schools, or community organizations
Admissions or referral workflow familiarity
Prior field-based sales, outreach, or community engagement experience
Natural networker who enjoys being out in the community
Community Health Worker - ScreenNJ Grant
Liaison job in Trenton, NJ
Job Description Community Health Worker - ScreenNJ MAJOR FUNCTION The Community Health Worker is responsible for providing emotional, educational and overall support for clients who are experiencing multiple social determinants that are creating significant barriers to access and retention in care. This person is responsible to engage, inform, support and empower those who are eligible for any services provided by the Henry J Austin Health Center (HJAHC) and the community at large.
ESSENTIAL FUNCTIONS
Outreach and Health-Systems Navigation:
Engages in case finding and community outreach to bring out-of-care patients/clients who have never accessed care, or those that are lost to follow up into care services.
Establishes and maintains external contacts on a regular basis. Facilitates weekly/regular calls to check-in, for encouragement, appointment reminders, and to reschedule missed appointments.
Accompanies clients to medical, mental health, substance abuse treatment or social service appointments in order to improve attendance and for affiliation support.
Helps clients to schedule medical appointments and follows up with providers to ensure that clients attend appointments - coordinating and assisting with transportation.
Helps plan and coordinate Chronic Care Management in conjunction with medical providers.
Health Education and Care Coordination:
Demonstrates health literacy of the field, assures treatment adherence education, and provides emotional support to clients.
Educates and assists clients in knowing what materials to bring or questions to ask in order to facilitate access to needed services, such as obtaining and identification (ID) card for housing application, health insurance, or application for other social support services.
Walks clients through initial appointments for medical care or other social services in order to ensure that clients have a clear understanding of initial steps that need to be taken to obtain appropriate services.
Promotes effective resource utilization with the multidisciplinary team.
Identify beneficial local resources and keeping track of patient's referrals and assisting with keeping appointments.
Promotes the program within HJAHC and other health care organizations that feed and draw from HJAHC.
Participates in staff training sessions and other meetings as required by the agency.
Documentation, Compliance and Quality Assurance:
Assists in the collection of outcome data.
Maintains timely, accurate, legible and clear chart documentation according to agency requirements.
Maintains record keeping requirements and assists with chart reviews for Q/A purposes as requested.
Works with data resources and health information products to drive productivity and quality improvement.
Safety:
Follows universal precautions according to Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon assigned role in Emergency Code System
Understands and performs assigned role in agency's Continuity of Operations Plan (COOP).
ADDITIONAL RESPONSIBILITIES:
Performs other duties and assumes other responsibilities as apparent and/or as assigned by [Reports to Position]. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
REQUIREMENTS:
EDUCATION & EXPERIENCE:
High school diploma or equivalent required, college degree a plus. Associates degree or Bachelor's degree preferred.
One year of related experience working in programs with at risk populations and performing outreach is required.
LICENSURE AND/OR CERTIFICATIONS:
Additional requirements such as certifications, industry-specific experience and the experience working with certain equipment
KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO's)
Working knowledge of social determinants and impact on health outcomes is preferred
Knowledge of regional community resources/services is important.
Computer knowledge should include Microsoft Word and Excel.
Bilingual (English-Spanish/English-Creole) preferred.
Good communication, problem solving, team work and organizational skills are required in order to engage participants.
Ability to work with multicultural and diverse population is required.
Must be self-motivated, detail oriented, able to travel locally and work flexible hours.
Must have a passion about working to improve the health and quality of life of the population.
Demonstrates consistent effort to maintain sound working relationships with staff.
Demonstrates flexibility and cooperation in relation to workplace manpower and staffing needs by rotating on an emergent basis and providing assistance, as needed.
Consistently utilizes appropriate lines of authority, as needed.
PHYSICAL & WORK REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.
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