Working Title: INCIDENT MANAGEMENT LIAISON - 67072271 Pay Plan: Career Service 67072271 Salary: $38,264.07 to $43,153.24 Annually Total Compensation Estimator Tool
AGENCY FOR PERSONS WITH DISABILITIES
POSITION: HUMAN SERVICES PROGRAM SPECIALIST - Career Service
WORKING TITLE: INCIDENT MANAGEMENT LIAISON
POSITION NUMBER: 67072271
OPEN COMPETITIVE OPPORTUNITY
This posting may close before the posted closing date.
This position is a Telework position.
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State's total compensation package for eligible employees features a highly competitive set of employee benefits, including:
* Annual and Sick Leave benefits.
* Nine paid holidays and one Personal Holiday each year.
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
* Retirement plan options, including employer contributions (For more information, please click ***************
* Flexible Spending Accounts.
* Tuition waivers.
* And more! For a more complete list of benefits, visit *****************************
* Paid Maternity and Parental Leave.
The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.
This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission.
* Responses to the qualifying questions are required and must be verifiable based on your submitted application, and "see resume" will not be considered an acceptable response.
SALARY RANGE
$ 38,264.07- $43,153.24 Annually $1,471.69 - $1,659.74 Bi-weekly
Position Summary
This is a professional Career Service position responsible for serving as the Incident Management Liaison. This position performs a variety of activities related to receiving, reviewing, and entering Incident Reports into the Incident Management System (IMS), receiving Abuse, Neglect, & Exploitation reports and findings from DCF investigations, communicating, and collaborating with the APD regional and state teams, as well as providers and Waiver Support Coordinators while upholding HIPPA requirements.
The Work You Will Do
Forwards critical incident reports to management staff and State Office based upon APD's Incident Reporting Operating Procedure. Reviews incident reports submitted by providers and enters into the Agency's Incident Management System (IMS). Follows up with providers as needed to obtain missing incident report information and ensures providers submit a follow up incident report within required timeframes as reflected in the Agency's Operating Procedure. Ensure that wellness visits are conducted within required timeframes for allegations of abuse, neglect or exploitation which occur in an APD licensed group home, Adult Day program or Supported Living arrangement. Ensures incident report is closed within required timeframes.
Reviews monthly DCF data download of abuse, neglect and exploitation investigations and ensures all wellness visits have been conducted for allegations not previously reported. Ensures that verified findings of ANE are reflected as critical incidents in IMS and are reported per guidelines outlined in the Incident Reporting Operating Procedure. Reviews monthly data download involving ER/ hospitalizations and ensures associated incident reports have been submitted.
Participates in meetings, conference calls, training, workshops/workgroups, and other miscellaneous activities as needed including provider quarterly meetings and regional quarterly meetings with the QIO.
Performs other duties as assigned.
Minimum Qualifications
* Highschool Diploma or its equivalent.
* Experience using Microsoft Excel.
Knowledge, Skills, And Abilities
Knowledge of:
* Computer programs: Microsoft Office Suite (e.g., Excel, Word, SharePoint, Teams, etc.) and other Agency implemented software including the Incident Management System (IMS).
Ability to:
* Track and meet reporting deadlines.
Demonstrate Skills in:
* Attention to detail.
Additional Information
Profile Completion
To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.
Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.
Retiree Notice
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.
Direct Deposit Program
As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.
Background Screening Requirement
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.
APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government's employment eligibility verification program (E-Verify), which electronically confirms an employee's eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).
All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at **************.
Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$38.3k-43.2k yearly 5d ago
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Senior Account Liaison
Arc Hospice & Palliative Care
Liaison job in Ocala, FL
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported.
Role Snapshot
Position: Senior Account Liaison - Strategic Hospice Care Consultant
Territory: Marion and Alachua Counties and surrounding areas (field-based)
Focus: Senior-level hospice outreach, strategic referral partnerships, and market growth
Schedule: Full-time
Work Setting: Field, hospitals, provider offices, and community partner locations
Role Summary
As a Senior Account Liaison - Strategic Hospice Care Consultant at Arc Hospice & Palliative Care, you will lead advanced hospice outreach and business development efforts across Marion, Alachua, and surrounding counties. This role is designed for a seasoned hospice outreach professional who brings deep market knowledge, strong referral relationships, and the ability to mentor others while expanding access to compassionate end-of-life care.
Overview
The Senior Account Liaison serves as a high-performing, field-based ambassador responsible for developing and sustaining strategic relationships with key referral sources and supporting market growth within the assigned territory. This role collaborates closely with operational and clinical leaders to identify growth opportunities, support referral strategy development, and coach Account Liaisons. The Senior Liaison brings extensive experience in hospice outreach, referral generation, and conversion, and frequently serves as a resource for complex referral scenarios and provider partnerships.
Key Responsibilities
Represent Arc Hospice & Palliative Care professionally and strategically in the community, fostering trust with key providers and partners
Build and maintain high-value referral pipelines through consistent outreach and meaningful engagement with physicians, hospitals, facilities, and community referral sources
Serve as a mentor and resource to Account Liaisons by sharing expertise and modeling best practices in hospice referral generation and conversion
Identify and address barriers to access through in-depth provider discussions and solution-focused presentations of hospice services
Meet with patients and families to review hospice benefits, answer questions, and obtain consent for services in complex or sensitive cases
Support new site launches, expansions, or growth initiatives by sharing market intelligence and establishing early referral relationships
Collaborate with the Director of Business Development and local leadership to align outreach strategies with clinical capacity and operational priorities
Analyze market data, referral trends, and competitive activity; communicate insights that support informed decision-making
Assist in planning and leading educational in-services, vendor fairs, and community events in partnership with the Business Development team
Maintain accurate and timely documentation in CRM systems or designated tracking tools
Perform other duties as assigned
Qualifications
Bachelor's degree in a related field preferred but not required
Minimum of five (5) years of hospice or healthcare business development experience required
Strong knowledge of hospice services, referral processes, and applicable Medicare regulations
Proven ability to develop and sustain high-impact relationships with physicians, discharge planners, and community stakeholders
Excellent communication, interpersonal, and presentation skills
Demonstrated leadership and mentoring abilities with a collaborative approach to team development
Valid driver's license and reliable transportation required
Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds
Commitment to delivering high-quality, person-centered care aligned with Arc Hospice & Palliative Care's mission, values, and standards
The starting compensation for this position is shown below. Arc Hospice & Palliative Care is committed to transparency and equity in all compensation practices. The rate displayed reflects the starting hourly or salaried pay for the role and does not represent a range.
Final pay is determined based on factors such as experience, qualifications, location, and business needs at the time of hire. Some roles may be eligible for additional compensation components consistent with Arc Hospice & Palliative Care practices.
Compensation
$85,000 - $85,000 USD
Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.
$85k-85k yearly Auto-Apply 15d ago
Hospital Liaison (LPN/CNA/EMT encouraged to apply!)
Rotech Healthcare Inc. 4.0
Liaison job in Gainesville, FL
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Liaison to join our team. In this position, you are responsible for working in conjunction with an assigned hospital's Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. Facilitates delivery and set-up of equipment at point of discharge. Educates the patient and/or caregiver on the safe use and maintenance of the equipment.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
* Adheres to company policies and procedures in regards to using personnel protective safety equipment and services provided by the company
* Assists in resolving customer equipment problems under emergency conditions
* Assists with implementation of quality improvement programs to meet company and JCAHO standards
* Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
* Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashion
* Completes shipping papers when transporting hazardous materials
* Coordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up
* Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
* Develops basic reimbursement knowledge, completely documents all information required to ensure reimbursement of equipment, products and services
* Develops technical knowledge, as appropriate, of the HME or respiratory products
* Identify, maintain, and develop relationships with hospital personal: case managers, social workers, physicians, nursing, etc.
* Maintains assigned company vehicle in a clean and safe working condition
* Prepares and maintains written company records to include invoices, work orders, manifests and logs
* Processes all orders and required paperwork in a timely and accurate manner
* Provide or assist with In-services training seminars and/or CEU programs
* Reports equipment hazards and/or product incidents as required
* Represent company at local, regional and other assigned trade shows
* Performs other duties as assigned
Travel
* Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery
Qualifications
Employment is contingent on
* Background investigation (company-wide)
* Drug screen (when applicable for the position)
* Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
* High school diploma or GED equivalent, required
Preferred Education and/or Experience
* Experience with medical equipment, preferred
* Experience with medical billing practices and of billing reimbursement, preferred
* Experience in medical field and administrative record management, preferred
* Three years of related work experience, preferred
* Medical terminology, preferred
Skills and Competencies
* Accurately perform simple mathematical calculations
* Effectively communicate in English; both oral and written
* Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
* Maintain confidentiality, discretion and caution when handling sensitive information
* Multi-task along with attention to detail
* Self-motivation, organized, time-management and deductive problem solving skills
* Work independently and as part of a team
Machines, Equipment and Technical Abilities
* Email transmission and communication
* Internet navigation and research
* Microsoft applications; Outlook, Word and Excel
* Office equipment; fax machine, copier, printer, phone and computer and/or tablet
* Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
* Understands use of all applicable home respiratory equipment and supplies
* Mechanically inclined for the repair and troubleshooting of equipment
Physical Demands
* Lift and carry office equipment at times
* Requires sitting, walking, standing, talking and listening
* Requires close vision to small print on computer and/or tablet and paperwork
* Requires lifting (minimum of 65 pounds) and transporting of patient equipment
* Requires contact with patients and equipment with potential exposure to contagious pathogens
* Requires driving a company vehicle for the majority of the workday
Rotech Information
Benefits
* Generous paid time off and paid holidays
* Overtime pay for non-exempt positions (as applicable)
* Commission for Account Executives
* Bonus and incentive opportunities
* Fixed and variable car reimbursement for Area Managers and Account Executives
* Car, mileage, and telephone reimbursement (as applicable)
* Employee discount and recognition programs
* Employee Assistance Program (EAP)
* 401(k), HSA, and FSA/Dependent Care FSA
* Medical, prescription, dental, and vision coverage
* Life insurance, disability, accidental death, identity protection, and legal services
* Meru Health mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings Solutions programs
* Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: *********************************
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
$37k-59k yearly est. Auto-Apply 11d ago
Outreach/ Care Coordinator
Partnership for Strong Families 4.0
Liaison job in Gainesville, FL
As a key member of our Family Resource Center team, the Outreach/Care Coordinator plays a vital role in connecting parents/caregivers of children ages 0-8 with community services, providing ongoing care coordination, and educating parents and the public about developmental milestones. The position acts as a centralized access point for
Help Me Grow
Florida,
implementing activities to educate, motivate, and provide information to child health care providers and other community partners, and promote the effective linkage of families to appropriate programs and services. The position helps to create a community presence that encourages support for and participation with the
Help Me Grow
system. This is a FLSA non-exempt grant-funded position, located in Gainesville and reporting to the Resource Center Manager.
ESSENTIAL JOB FUNCTIONS
Respond to calls and Family Resource Center visits from parents, childcare providers, educators, health care professionals, and social service agencies about child development issues and services.
Administer developmental screenings or refer to screenings for children using standardized assessments.
Assess and connect parents/caregivers with services through referrals; advocate as needed; provide care coordination and follow-up.
Develop in-depth knowledge of
Help Me Grow
and local systems and services focused on early childhood development and special health care needs, as well as the eligibility, referral, and application processes for these services. Training and technical assistance will be provided by
Help Me Grow,
including on intake, screening, referrals, and outreach.
Maintain, develop, and coordinate collaborative relationships with appropriate organizations and individuals including health care providers and other community partners.
Participate in local
Help Me Grow
meetings, community outreach, and physician outreach.
Document relevant information in required systems. Information to be documented may include, but is not limited to family outcomes, barriers, service gaps, or other challenges.
Display understanding of, and sensitivity to, service population's cultural and socioeconomic characteristics.
Promote and provide training and technical assistance to community agencies, pediatricians, prenatal care clinics, hospitals, and other child health care agencies providing services to children.
Maintain a comprehensive log of health care provider communication, visits, and training as well as provider contact information.
Represent and increase awareness of
Help Me Grow
services at interagency networking meetings and with other community organizations.
Prepare for and participate in local health fairs and community events.
Work as part of the Family Resource Center team to support local families and the community, including but not limited to front desk coverage, facilitation of special events, maintaining shared spaces and nurturing community partnerships.
Perform other related job duties as assigned.
Qualifications
Education and Experience:
Bachelor's degree in special education, early childhood development, social work, psychology or related health or human services field, OR
Associate's degree in early child development or related health or human service field, plus two years of experience working with children and families
Special Qualifications:
Possession of a valid, State of Florida driver's license to operate the motor vehicle operated. Requirement exists at the time of hire and as a condition of continued employment.
Professional experience in child welfare, community outreach, and/or working with diverse populations is preferred.
$42k-56k yearly est. 12d ago
Calesa Experience Liaison
On Top of The World Communities 3.9
Liaison job in Ocala, FL
Calesa Township, a master-planned community designed for families of all ages where an extensive trail system leads to onsite schools, an aquatic center and a wide array of amenities.
Some of our great benefits include:
Paid Holidays, PTO & Vacation
Weekly Pay
Health Benefits & matching 401K
Employee Assistance Program
Employee Referral Program
Discount on fitness membership
Discount on salon & spa services
The Calesa Experience Liaison is responsible for consistently delivering an incredibly educational and exciting community experience to all current and future guests, serving as a brand ambassador and supporting the mission to share the benefits of living in the community through memorable experiences created by delivering a ‘World' class guest experience on every interaction. This position will serve as a vital link between the sales team, prospects and buyers and will actively participate in the purchase transaction assisting buyers with their design selections and preparing the necessary documentation for submission as well as other administrative functions.
Essential Duties and Responsibilities
The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets everyone in a positive and enthusiastic manner and creates an excellent first impression for the guests
Assists Community Specialists with answering questions and providing information to new and/or prospective buyers providing a thorough overview of the options available such as upgrade levels, color choices and product selection
Creates and maintains good customer relationships and ensures smooth sales team operations
Assists the Sales team with service visits from buyers under contract
Escorts buyers to the Model Park or home site for measurements and progress visits, effectively communicating what can and cannot be addressed during the visit
Follows safety best practices to determine if a home site is safe to enter, avoiding active construction activities
Conveys messages and ideas concisely and effectively with professionalism
Opens and closes the Sales Welcome Center and/or Model Center(s)
Maintains a safe, clean, and welcoming reception and design area for clients and visitors by complying with procedures, rules, and regulations
Greets each guest with a smile and direct eye contact and ensures the best customer experience is consistently provided and works on continual improvement
Educates and excites buyers by answering their questions
Engages guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
Provides the highest level of customer service to all current and future buyers
Communicates with customers to establish clear goals and expectations for each experience
May provide tours of the community and amenities to guests
Addresses customer complaints and works to find a resolution, involving management as needed
Contributes to creating and maintaining good customer relationships and ensuring smooth sales team operations
Ensures the best customer experience is consistently provided and works on continual improvement
Monitors and directs visitors entering the office by utilizing defined office procedures
Registers new visitors and tracks returning visitors in the CRM follow up system
Assists in managing and maintaining the Sales Associates rotation roster
Engages walk-in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
Assists with promoting and sharing an overview of the community as well as all of the amenities, key points of interest and the benefits of living in the community
Educates and excites guests by answering their questions
Interacts with guests to provide and process information in response to inquiries, concerns, and requests about the community
Receives training in all aspects of the sales trail
Maintains a welcoming reception area, engaging with clients and visitors promptly, personally and with the goal of opening the conversation and making them feel welcome
May operate and maintain the coffee bar and cookie station, ensuring the area is clean and stocked at all times
Monitors and directs visitors entering the office by utilizing set office procedures
Registers new visitors and tracks returning visitors in applicable software
May assist in scheduling appointments, providing marketing and promotional materials
Remains energetic, driven, and focused on delivering a ‘world' class customer experience on every interaction
Ensures punctual attendance at all required sales training and meetings
Participates in market analysis and research of competitors
Ensures that at all times, business conducted within the sales organization is of the highest ethical and professional standard
May assist in gathering and/or preparing contract documents and processing initial deposits
Meets with buyers as needed to receive subsequent earnest payments, secure signatures, and answer inquiries
Informs management team on a continual basis of any changes, potential problems, or outstanding issues or concerns
Enters and manages information in multiple software platforms including DocuSign, Newstar Sales, Design Studio Manager (DSM), Follow Up Boss (FUB), etc.
Assembles marketing materials and publications as requested
Assists with special events and promotions
May pick up or deliver supplies, marketing materials, or other items as directed
Prepares applicable reports, memos, and documents
Maintains good relations/communications with all involved, including the customer
Maintains proper phone etiquette at all times
Actively helps guests and works to achieve results with a strong work ethic
Actively listens, applies logic and reasoning to identify pros and cons of approaches, and identifies opportunities for process improvement
Resolves issues with a customer-focused orientation and remains open to others' ideas
Remains well-spoken, personable, outgoing, and listens and gets clarification when needed
Maintains professional image standards, including any uniform requirements
Reports maintenance issues promptly
Remains nimble and flexible in regards to daily duties and scheduling to include working a variable schedule that may include weekends, evenings, and holidays
May perform administrative and office support activities including data entry, file creation and maintenance, word processing, faxing, and daily report tracking and distribution
Works a flexible work schedule to include weekends and evenings and takes on additional duties as needed
Performs all duties in adherence to Calesa standards
Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Maintains a positive and professional demeanor toward all residents, visitors and co workers
Performs other duties as assigned
Qualifications (Education, Experience, Technical Skills)
Education and Experience:
High School Diploma or equivalent required,
3+ years of experience in a similar position preferred
Previous customer service experience required
Previous experience in a home sales environment preferred
Skills and Knowledge:
Must be able to read, write and understand English and have strong verbal and written communication, presentation and listening skills
Extensive software skills, including Microsoft Office, and internet research abilities
Knowledge of sales, customer service and service recovery best practices
Must have time management skills and the ability to multi-task
Must exhibit stress tolerance while maintaining a positive attitude
Ability to interpret sales metrics
Must be energetic, driven, and focused on delivering a ‘world' class customer experience on every interaction with the ability to establish rapport and cultivate relationships easily
Ability to handle a varying amount of walk-in traffic as well as a multi-line phone system while maintaining a positive attitude and exhibiting a high stress tolerance
Must have a high level of attention to detail, be well organized, goal-oriented and have the ability to multi-task, prioritize and plan to accomplish tasks cross-functionally
Ability to exhibit professionalism, including punctuality and attendance, at all times
Ability to work effectively in a team setting and be able to efficiently to meet deadlines
Ability to remain energetic, driven, and focused with a cheerful, professional demeanor and attitude of service
Ability to solve problems, determine needs and achieve results without close supervision
Personal Attributes:
Strong interpersonal skills
Honesty and integrity
Commitment to diversity, equity and inclusion
Self-starter and reliability
Inquisitive, detail-oriented
Team player
Qualifications
Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.
Drug free work place.
$33k-40k yearly est. 12d ago
Family Search Liaison - Child Welfare
Kids Central 4.3
Liaison job in Ocala, FL
Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families.
At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in.
JOB SUMMARY:
This is a highly responsible and fast-paced position as this position is responsible for providing administrative support to leadership and assist case managers with diligent searches and family finding activities. The applicant will need to be very organized and will work with electronic and paper files. The applicant will work with case managers to assist them with locating parents on open cases by conducting diligent searches and conduct family finding activities to locate family members of children in care. These searches will be conducted through a variety of means, to include but not limited to, internet searches, mailings, law enforcement checks, phone calls, records check with various agencies, cold calls. This person may also be called upon to support other projects as deemed necessary within Kids Central Inc.
ESSENTIAL FUNCTIONS:
Complete Diligent Search and Family Finding job duties and have the ability to document what was completed in a manner appropriate to submit to CLS (children's legal services) for filing with the court and in FSFN.
Maintain ongoing communication with case managers and case manager supervisors regarding the efforts being made.
Set up and maintain Diligent Search/Family Finding files.
Applicant must be proficient in excel, word and mail/label merging.
Completed Putative Father Registry request to CLS.
Track all diligent search and family finding activities.
Document and upload all diligent search and family finding activities in FSFN.
Other job duties as assigned.
QUALIFICATIONS:
Education/Experience
High school diploma and 2 years related experience.
KNOWLEDGE, SKILLS & ABILITIES
Ability to work in a highly visible position and use effective interpersonal communication skills to respond to children and their families, and legal entities (i.e. judges, law enforcement, CLS etc.).
Ability to read, analyze, and interpret professional journals, procedures, or governmental regulations.
Ability to write concise reports within 24 hours of event or as required by program.
Must be able to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with abstract and concrete variables.
High level of organizational skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Indoor, temperature controlled, smoke-free environment. Outdoor exposure.
Moderate noise level.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Good visual acuity and ability to communicate.
Ability to lift, lower, push, pull and retrieve objects weighing a minimum of 20 pounds. Reasonable assistance may be requested when lifting, pushing and/or pulling which exceeds the minimum requirements.
Ability to withstand prolong standing and walking. Also, able to sit, use hands to finger, handle or feel; reach, stoop, bend, and/or kneel during an 8-12-hour day.
ORGANIZATIONAL PROFILE
Our mission is, “Protecting Children, Supporting Families, and Engaging Communities”. Kids Central, Inc. is the lead Community Based Care agency for child welfare in Circuit 5, which encompasses Marion, Lake, Hernando, Sumter, and Citrus Counties. We maintain a system of care for children and families that have experienced or are at-risk of experiencing child abuse or neglect. Kids Central, Inc. does not discriminate on the basis of race, color, national origin, ethnic origin, sex, sexual orientation, age, religion, creed, disability, or veteran status as those terms are defined under applicable law. Kids Central is a Drug-Free Workplace, Equal Employment Opportunity and E-Verify Employer.
COMPENSATION & BENEFITS
Kids Central, Inc. provides a comprehensive compensation package including medical, dental, vision, life insurance, 401(k) with company match, and a generous paid time off allotment.
Employer is an Equal Opportunity Employer M/F/D/V
$30k-43k yearly est. Auto-Apply 25d ago
Large Animal Hospital Client Liaison I or II- (CARE)
Care 4.3
Liaison job in Gainesville, FL
Classification Title:
Large Animal Hospital Client Liaison I or II- (CARE)
Classification Minimum Requirements
Large Animal Hospital Client Liaison I-
High school diploma or equivalent and two years of experience loading, unloading, restraining, handling horses or one year of experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Large Animal Hospital Client Liaison II-
High school diploma or equivalent and four years of experience loading, unloading, restraining and handling horses or two years of experience loading, unloading, restraining, and handling horses in a veterinary academic teaching hospital.
Job Description:
The UF Large Animal Hospital is recruiting for Client Service Liaison to join our Client Services team. The Large Animal Hospital treats horses and other large farm animal species.
This position is responsible for communicating with clients both on the phone and during their visits. This person is responsible for coordinating the daily activity of animals admitted to and discharged from the Large Animal Hospital. The Client Liaison admits patients, enters charges, reviews bills, answers phone calls, loads and unloads horses and other large animals, cleans and maintains holding areas and equipment and sanitizes hospital facilities.
Individuals should genuinely care about people and animals, be outgoing, enthusiastic and a team player
The individual in this position must possess excellent communication skills and be proactive in determining the needs of the hospital, and able to prioritize well. The incumbent should endeavor to learn new things, quickly adapt to a changing environment and express a positive attitude in their daily work. The individual must be able to communicate effectively (verbal and written), demonstrate critical thinking and professionalism.
This position is an integral part of the team. It requires a composed, sincere individual capable of handling a wide variety of situations. They should be highly motivated and well-organized, must possess good interpersonal, communication and public relations skills. They should have confidence in handling customer interactions and project a professional image.
The UF Large Animal Hospital is located on the Veterinary College campus at the University of Florida in Gainesville, FL. As an academic teaching hospital, we are fortunate to have exceptional facilities for providing patient care and access to the latest innovations in veterinary healthcare including Sports Medicine and Rehab, advanced imaging, 3D assisted surgical procedures, Neonatal Intensive Care, and Integrative Medicine, just to name a few.
Why work for UF?
We know you care about your own animals as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees' small animal pets. We encourage you to join our team and grow with us to make a difference.
• Competitive salary
• Health benefits including dental, vision, and life insurance plans
• Employee Assistance Program helping with emotional support, work life solutions, legal guidance and financial resources for UF employees and their families
• Retirement opportunities
• Paid time off and administrative leave
• Paid CE opportunities and mentorship programs
• Relocation assistance
• Licensing fees paid
• Career-long mentorship
• Employee recognition programs
• Uniform allowance
• Opportunities to help shape the future of veterinary medicine
This is a full-time, benefited position and is considered essential personnel. A post-offer education verification, background check, and health assessment are required.
Minimum qualifications: High School Diploma (or equivalent) and two (2) years of work experience loading, unloading, restraining, handling horses or 1 year of work experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Expected Salary:
$17-$20/hour depending on experience
Preferred
Minimum qualifications as listed above, experience within the past 2 years. More than two years relevant work experience handling and restraining horses at an advanced level. Previous experience working in a Client Service position in a relevant field.
Special Instructions to Applicants:
To be considered, applicant must provide resume/CV and a cover letter.
This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Health Assessment Required:
Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
$17-20 hourly 48d ago
Large Animal Hospital Client Liaison I or II- (CARE)
University of Florida 4.5
Liaison job in Gainesville, FL
Classification Title: Large Animal Hospital Client Liaison I or II- (CARE) Classification Minimum Requirements Large Animal Hospital Client Liaison I- High school diploma or equivalent and two years of experience loading, unloading, restraining, handling horses or one year of experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Large Animal Hospital Client Liaison II-
High school diploma or equivalent and four years of experience loading, unloading, restraining and handling horses or two years of experience loading, unloading, restraining, and handling horses in a veterinary academic teaching hospital.
Job Description:
The UF Large Animal Hospital is recruiting for Client Service Liaison to join our Client Services team. The Large Animal Hospital treats horses and other large farm animal species.
This position is responsible for communicating with clients both on the phone and during their visits. This person is responsible for coordinating the daily activity of animals admitted to and discharged from the Large Animal Hospital. The Client Liaison admits patients, enters charges, reviews bills, answers phone calls, loads and unloads horses and other large animals, cleans and maintains holding areas and equipment and sanitizes hospital facilities.
Individuals should genuinely care about people and animals, be outgoing, enthusiastic and a team player
The individual in this position must possess excellent communication skills and be proactive in determining the needs of the hospital, and able to prioritize well. The incumbent should endeavor to learn new things, quickly adapt to a changing environment and express a positive attitude in their daily work. The individual must be able to communicate effectively (verbal and written), demonstrate critical thinking and professionalism.
This position is an integral part of the team. It requires a composed, sincere individual capable of handling a wide variety of situations. They should be highly motivated and well-organized, must possess good interpersonal, communication and public relations skills. They should have confidence in handling customer interactions and project a professional image.
The UF Large Animal Hospital is located on the Veterinary College campus at the University of Florida in Gainesville, FL. As an academic teaching hospital, we are fortunate to have exceptional facilities for providing patient care and access to the latest innovations in veterinary healthcare including Sports Medicine and Rehab, advanced imaging, 3D assisted surgical procedures, Neonatal Intensive Care, and Integrative Medicine, just to name a few.
Why work for UF?
We know you care about your own animals as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees' small animal pets. We encourage you to join our team and grow with us to make a difference.
* Competitive salary
* Health benefits including dental, vision, and life insurance plans
* Employee Assistance Program helping with emotional support, work life solutions, legal guidance and financial resources for UF employees and their families
* Retirement opportunities
* Paid time off and administrative leave
* Paid CE opportunities and mentorship programs
* Relocation assistance
* Licensing fees paid
* Career-long mentorship
* Employee recognition programs
* Uniform allowance
* Opportunities to help shape the future of veterinary medicine
This is a full-time, benefited position and is considered essential personnel. A post-offer education verification, background check, and health assessment are required.
Minimum qualifications: High School Diploma (or equivalent) and two (2) years of work experience loading, unloading, restraining, handling horses or 1 year of work experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Expected Salary:
$17-$20/hour depending on experience
Preferred
Minimum qualifications as listed above, experience within the past 2 years. More than two years relevant work experience handling and restraining horses at an advanced level. Previous experience working in a Client Service position in a relevant field.
Special Instructions to Applicants:
To be considered, applicant must provide resume/CV and a cover letter.
This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
$17-20 hourly 48d ago
Clinical Liaison - Inpatient Rehab
Select Medical 4.8
Liaison job in Gainesville, FL
UF Health Rehabilitation Hospital
*A joint venture with Select Medical & UF Health*
Gainesville, FL
Clinical Liaison ( RN , OT , PT , or SLP )
Full-Time
Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.
Responsibilities
Position Summary
In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.
Specific Duties
Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
Demonstrates positive referrer satisfaction and account retention.
Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
Qualifications
Minimum Qualifications
Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.
Preferred Experience
Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
Proven track record in sales and marketing with a least one year experience in a related position preferred.
Demonstrated computer proficiency.
Must exercise sound judgment in handling professional/confidential nature of health care sales.
Additional Data
Why Join Us:
Earn More: Uncapped monthly bonus program
Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
Equal Opportunity Employer, including Disabled/Veterans
$10k-55k yearly est. Auto-Apply 16d ago
Intake Coordinator - Hospice
Brightspring Health Services
Liaison job in Gainesville, FL
Our Company
Haven Hospice
Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:
Medical and dental benefits
Short- and long-term disability
Life insurance
Paid time off
401(k) program
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Vendor discounts
Responsibilities
Coordinates all aspects of the patient intake process including establishing and maintaining positive relationships with customers and referral sources
Completes the intake process from initial referral contact to hospice admission
Ensures seamless transition of patients to hospice by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
Utilizes clinical knowledge to triage incoming referrals to determine necessity of timely initiation of care to include need for same day admissions
Communicates directly with patients and families to ensure acceptance of services, responding to customer requests and concerns, and coordinating the insurance verification and authorization processes
May be called upon to resolve complex customer service issues or requests from patients, physicians, family members, or referral sources
Documents pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
Consults with physicians, nurses, discharge planners, and other health care professionals to facilitate a safe and smooth transition to hospice by coordinating services and equipment needs for clients prior to their admission
Uses clinical knowledge and knowledge of hospice criteria to anticipate patient needs and/or needs for orders for care
Effectively communicates hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
Ensures face-to-face has been arranged if needed
Ensures compliance with all state and federal referral and intake regulatory requirements.
Reports problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
Establishes and maintains positive working relationships with current and potential referral sources
Initiates initial and ongoing insurance authorization
Explains the Company's policies, procedures, and programs to referral sources, patients and families
Follows through on requests for marketing information
Builds and monitors community and customer perceptions of the Company as a high quality provider of services
Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
Maintains comprehensive working knowledge of the Company's contractual relationships and ensure that patients are admitted according to contract provisions
Maintains comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by the Company
Qualifications
Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure
At least two years of healthcare experience preferably in hospice operations
Demonstrates a working knowledge of insurance reimbursement guidelines
About our Line of Business At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit ********************* Follow us on Facebook and LinkedIn.
$31k-42k yearly est. Auto-Apply 11d ago
Community Specialist | Butler Town Center
Lululemon Athletica Inc.
Liaison job in Gainesville, FL
State/Province/City: Florida City: Gainesville Business Unit: Store Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Community Specialist is responsible for executing the store's community strategy, which includes engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners providing synergistic value. The Community Specialist also delivers a world-class guest (i.e., customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.
Core Responsibilities of the Job
* Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
* Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
* Engage with the local community to identify future Ambassador or partner opportunities and to increase the store's standing as a community hub.
* Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
* Attend, support, and/or host local and regional Community events.
* Execute the product seeding strategy through community partners and Ambassadors.
* Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
* Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
Job Requirements
Eligibility
* Must be legally authorized to work in the country in which the store is located
* Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
* The work schedule can vary based on store needs
* Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
* In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees
Experience
* 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
Job Assets (i.e., nice to have; not required)
* Education: High school diploma/GED/equivalent, or above
* Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities
What We Look For
* Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
* Integrity: Behaves in an honest, fair, and ethical manner
* Connection and Partnership: Is able to build professional relationships with team members and guests; develops partnerships within and across the company and community
* Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
* Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
* Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop
* Self-Leadership: Takes personal responsibility for own actions; inspires others to buy-in and actively support goals and initiatives
* Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Work Context (e.g., environment, interactions, physical)
* Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community
* Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement
* Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
Compensation & Benefits Package
Base Pay Range: $20.00 - $23.01/hour, subject to minimum wage in the location
Target Bonus: $2.00/hour
Total Target Base Pay Range: $22.00 - $25.01/hour
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
* Extended health and dental benefits, and mental health plans
* Paid time off
* Savings and retirement plan matching
* Generous employee discount
* Fitness & yoga classes
* Parenthood top-up
* Extensive catalog of development course offerings
* People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
$20-23 hourly 60d+ ago
Health Services Coordinator
City of Gainesville, Fl 4.1
Liaison job in Gainesville, FL
If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.
Department:
GG_Risk Management: Health and Wellness Services
Salary Range Minimum:
$19.13
Salary Range Maximum:
$29.85
Closing Date:
01/27/2026
Job Details:
This is paraprofessional work performing varied administrative and technical duties in a comprehensive clinical setting.The position allocated to this classification reports to a designated supervisor and works under limited supervision. Work in this class is distinguished from other classes by its paraprofessional tasks supporting health services.
:
SUMMARY
This is paraprofessional work performing varied administrative and technical duties in a comprehensive clinical setting.
The position allocated to this classification reports to a designated supervisor and works under limited supervision. Work in this class is distinguished from other classes by its paraprofessional tasks supporting health services.
EXAMPLES OF WORK*
* This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.
ESSENTIAL JOB FUNCTIONS
Coordinates all scheduling of departmental activities, including working with outside medical providers to ensure prompt delivery of health related services to City employees.
Administers the Family and Medical Leave Act on a daily basis and coordinates with other City departments to ensure compliance with Federal Regulations and City Policies and Procedures.
Coordinates the implementation of the City's Drug Free Workplace Program on a daily basis, including working with other City departments to ensure compliance with Federal and State Regulations and City Policy.
Coordinates City physical exam programs, including the five-year program and Police and Fire assessments.
Works closely with Department and Division managers to develop departmental program plans.
Prepares and tracks program implementation. Prepares reports and statistical data.
Prepares and submits MIS reports to the Department of Transportation.
Coordinates the diabetic educational and compliance program.
Coordinates the prescription drug inventory program.
Coordinates annual budget process within the department.
Assists in monitoring and organizing work files.
Ensures access and security is in compliance with HIPAA regulations.
Receives and reviews purchase and personnel requisitions.
Maintains and monitors records of departmental expenditures.
Attends work on continuous and regular basis.
NON-ESSENTIAL JOB FUNCTIONS
Assists in preparing and conducting studies, reports and surveys.
Prepares and maintains department policy and procedures manuals.
May act as lead-worker on assigned projects.
Performs other related duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Associate degree from an accredited college or university with major course work in business or health related subjects, and three years experience in a health related field; or an equivalent combination of education and experience which provide the required knowledge, skills and ability.
NOTE:
Will be required to become thoroughly familiar with DOT and City of Gainesville Drug and Alcohol testing programs within sixty days of hire.
Typing at a speed acceptable to department needs may be required.
CERTIFICATIONS OR LICENSES
Licenses
None.
Certifications
None.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of office practices and procedures, business English, spelling and commercial arithmetic.
Thorough knowledge of medical terminology and HIPAA regulations.
Working knowledge of FMLA.
Knowledge of Florida public record laws.
Knowledge of computers and relevant software.
Some knowledge of principles and practices of budget preparation.
Some knowledge of research methods, practices and techniques.
Ability to conduct surveys.
Ability to maintain security and confidentiality.
Ability to maintain records and prepare reports.
Ability to communicate effectively, both orally and in writing.
Ability to work effectively with co-workers and the general public.
Ability to maintain security and confidentiality.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is often required to sit for prolonged periods of time.
WORK ENVIRONMENT
May be required to attend meetings outside regular business hours.
Note:
May Require Assessment(s).
May fill multiple positions.
May establish an eligibility list.
Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.
Equal Opportunity
The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at ************ or TDD/TTY at ************.
Veterans' Preference
Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.
If you are unable to apply online due to a disability, contact recruiting at ************************ or by calling ************.
$19.1-29.9 hourly Auto-Apply 11d ago
Clinical Liaison , PRN (RN, LPN, PT, OT, SLP, RT)
Clearskyhealth
Liaison job in Lake City, FL
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
This position is PRN, as needed.
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience :
3 years healthcare experience required.
Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
$37k-73k yearly est. Auto-Apply 60d+ ago
Bilingual Community Liaison - Field Marketing & Outreach
Hospice of Lake & Sumter
Liaison job in Ocala, FL
The Community Liaison provides and assists with community relations activities that promote the agency's goals, strengthen credibility and establish and maintain goodwill and mutual understanding between the organization and the community. Provides information and community education regarding hospice philosophy and services; to increase public knowledge of services and to raise awareness of Cornerstone Hospice in the community. Candidates must have experience in the healthcare industry, must be comfortable with local travel daily, highly organized with the ability to present to large community groups. Must be Bilingual (English/Spanish).
Territory: As needed the Liaison will support Marion County - Calling on all home health partners, health departments, and back up for Facility clinical liaisons/Marketing reps.
Schedule: Monday-Friday, 8 a.m. to 5 p.m. Weekends, evenings and holidays as needed.
Job Duties:
Working with the Community Relations Manager, and support of the VP of Sales and Marketing, serves as spokesperson to the agency's various public in assigned area to build and maintain relationships.
Establishes and maintains relationships with government representatives at the local, county and state levels and represents the agency at designated events.
Assures Cornerstone Hospice representation at appropriate chambers of commerce, civic, and community meetings in areas served by Cornerstone Hospice.
Represents Cornerstone Hospice at local civic and community events, groups and committees as relates to agency objectives.
In conjunction with the Community Relations Manager, and support of the VP of Sales and Marketing, coordinates, schedules and organizes other community outreach events and activities that further the goals and objectives of the marketing and strategic plans.
With the Community Relations Manager, and support of the VP of Sales and Marketing, coordinates and manages Cornerstone Hospice local speakers' bureau and church ambassador's program.
Seeks public speaking opportunities; serves as a public speaker as needed.
Gathers information for agency web site and assists Community Relations Manager in keeping site current.
Conducts local market research that includes population and healthcare trends, public needs, and knowledge and perception of the agency and its services. Includes such activities as conducting focus groups, coordinating surveys and researching reports, newspapers, literature and other information media.
Implements public relations strategies that will influence public opinion and promote Hospice concepts and programs.
Assists with public relations aspect of possible crisis situations.
Works with members of the Marketing team to develop and implement initiatives that enhance the image and awareness of Cornerstone Hospice in the community and assure that all who need and desire Hospice care receive services.
Makes education for CEU's available and presents to the public.
Keeps the Community Relations Manager and VP of Sales and Marketing informed of planned activities and outcomes to facilitate coordinated Marketing departmental and Community Relations division initiatives.
Coordinates own role and duties; assists activities of Community Relations and Public Information, Clinical Liaisons, Minority Outreach, and Interfaith staff throughout assigned service area.
Achieves established census goals in assigned territory (3E, 6B, or 7B), through community relations events, education, community involvement, etc.
Qualifications:
High School Diploma.
A minimum of three years of experience in public relations or equivalent preferred. Sales & Marketing experience preferred.
Bilingual (English/Spanish)
Effective verbal and written communication skills in English, appropriate to situation and objectives.
Knowledge of principles and methods for promoting services.
Knowledge of MS Outlook, MS Word, MS Excel, audio/visual equipment, Power Point presentations and various presentation media.
Valid Florida driver's license and required auto liability insurance.
Benefits:
Competitive Compensation
Full benefits package
403b plan match
Generous PTO,
Tuition Reimbursement program
Learning resources to be successful in your career, plus more!
Cornerstone Health Services, Inc. is an Equal Opportunity Employer
$33k-46k yearly est. Auto-Apply 60d+ ago
Clinical Marketing Liaison
Encompass Health 4.1
Liaison job in Ocala, FL
Marketing Liaison Career Opportunity
Work Territory\: Ocala, FL or Gainesville, FL
Appreciated for your Marketing Liaison Skills
Are you looking to embark on a career that's not only about driving patient growth but also about making meaningful connections close to home and heart in your community? As a Marketing Liaison at Encompass Health, you'll play a crucial role in helping us drive growth through patient referrals. To help support our business goals, your primary focus will be on cultivating strong referral relationships within a geographic territory. Join us in a career that blends professional growth with a sense of connection to the community and patients we serve.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuous education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Marketing Liaison you always wanted to be
Review medical conditions and pre-screen from the hospital/SNF/Home/Assisted Living Facility.
Develop call plans and strategies to drive volume using the Referral Development System (RDS).
Use market analysis data in individual territory to identify new business opportunities.
Educate community, referral sources and physicians on hospital programs and services.
Identify development opportunities to position hospital strategically in the marketplace.
Responds to and overcomes admission barriers and follows-up on admissions variables.
Qualifications
Current driver's license in the employed state and an acceptable driving record as per company policy.
CPR certification.
Bachelor's Degree preferred or equivalent job experience.
Minimum 2 years of experience in a healthcare environment, preferably as a clinician or tech.
Minimum 1 year of experience as nurse liaison or successful sales experience in healthcare environment preferred.
Familiarity with acute hospitals, rehab facilities, and the local healthcare market preferred.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
$37k-60k yearly est. Auto-Apply 60d+ ago
Intake Coordinator
Sage Infusion
Liaison job in Ocala, FL
Sage Infusion is looking for a process-oriented Intake Coordinators to join a fast-paced healthcare startup. At Sage, we've reimagined patient care. From a quick start, to upfront pricing and financial assistance, to compassionate care by our clinical experts in a serene environment, patients experience infusion therapy like never before.
As the face of the infusion center, you will have the primary responsibility for managing the timely scheduling of new and existing patient referrals. The Intake Coordinator is an integral member of a multi-disciplinary team and works closely with management and clinical staff. This position will be full time hourly in Ocala, Florida. The pay is $20/an hour.
Major Responsibilities:
Receives Initial Order from referring provider and enters new patient demographics, insurance information, and scans in necessary paperwork into the patient's medical record in a timely manner
Communicates confirmation of receipt of the Order to the referral source and follows up with them for any missing documentation needed for prior authorizations and clinical guidelines.
Contacts patients to advise them we received their order and gathers any missing demographic information.
Notifies Intake Director of obstacles obtaining necessary documentation from referring provider offices.
Gives high priority to patient satisfaction, helps schedule their infusion appointment, welcomes them when they arrive and anticipates their needs. Collect copays and necessary paperwork from the patients.
Responsible for initiating and tracking new referral checklist for completion
Communicates with the Finance team to enroll patients in the Co-pay assistance program as well as pricing sheets for patients out of pocket costs.
Demonstrates ability to communicate effectively and express ideas clearly in a warm and helpful manner
Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
Promotes Sage Infusion services by providing quality, comprehensive services to all patients through a team-based approach
Responds promptly and courteously to all patient inquiries or problems
Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
Demonstrates reliability and follow-through on all assigned tasks to ensure work meets quality standards.
Demonstrates the ability to work in a team-based environment
Manage and order inventory for the office such as office supplies and medical supplies
Performs other duties as assigned
Pay Frequency: Bi weekly or Twice monthly
Pay: $20.00 per hour
Typical work schedule: 8:00-4pm but can vary depending on patient schedule.
40 Hours per week
This Job Is: A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
Requirements
Preferred: Associates degree
Minimum of 2 years of experience in healthcare
Knowledge of insurance verification, benefits, and prior authorization for the procedure
Strong verbal and written communication skills
Ability to prioritize and meet deadlines
Basic computer proficiency and knowledge of Microsoft Office applications
Bilingual Spanish preferred
Background Screening Requirement:
This position requires background screening through the Care Provider Background Screening Clearinghouse. For more information, visit: ********************************
Salary Description $20/hr
$20 hourly 60d+ ago
Wellness Support Coordinator
Children's Home Society of Florida 3.9
Liaison job in Middleburg, FL
Children's Home Society of Florida Since opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.
Join our team to continue to do good and create history serving Florida's children and families!
The Wellness Support Coordinator facilitates, coordinates and tracks the school health care programs referral network and processes. Overall, the Wellness Support Coordinator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.
WHY JOIN CHS?
* Uplifting mission-driven work culture
* Make an impact in your community and become a part of Florida's history!
* Growth and professional development opportunities
* Great benefits package, including generous paid time off and holidays
Primary Job Functions
1. Facilitates, coordinates and tracks the school health care programs referral network and processes.
* Serve as the point of contact between CPS administration, school nurse, medical clinic, behavioral health department and other health related agencies/departments providing services.
* Serve as entry point to the Community Partnership School for students and parents.
* Supervise and coordinate all medical clinic referrals, including health, dental, vision and mental health referrals.
* Participate in Intervention Team meetings to provide information on behavioral interventions and relevant referrals as needed.
* Track and follow up on all referrals made in and out of school.
* Establish referral network/linkages with outside agencies.
* Record professional assessments, treatment plans, and progress notes.
* Utilize data management system for proper documentation.
* Participate in crisis intervention.
* Implement and oversee eligibility, billing and other reimbursement procedures.
* Participate in the quality improvement process.
* Coordinate Health & Wellness events for students, staff & community.
* Submit all documentation in a timely manner (data, trackers, etc.)
* Possible direct transport or arrange for transportation of clients.
2. Contribute to a positive, engaging work environment.
* Develop a strong knowledge base and stay current on job-related issues and trends.
* Participate actively in departmental meetings, training and education, as well as the quality process.
* Comply with CHS's code of conduct, policies, procedures and other obligations.
* Assist with training other team members and providing back up when necessary.
* Pick up projects on the fly; perform other duties as assigned from time to time.
* Demonstrate the CHS Common Bond values in the performance of all job duties.
Job Qualifications
Education, Licenses & Certifications:
* Bachelor's degree in Education, Social Work, Psychology, Public Health, Counseling or Nursing from an accredited university in a related field, required
* Florida Driver's License within 30 days from hire is required, along with daily access to a reliable and insured vehicle.
Experience:
* One year post-bachelor experience working with children and families, required
* Experience working in a school setting, preferred
Competencies
Knowledge of:
* STUDENT SUPPORT PROGRAMS | PREVENTION SERVICES
Skills and Proficiency in:
* Planning, project management, organization and time management
* Oral and written communication, including presentation and platform
* Collaboration, teamwork, consulting, facilitation, coaching and mentoring
* Computer systems and MS Office, including Word, Excel and Outlook
Ability to:
* Commit to providing high customer satisfaction with positive service delivery results.
* Handle confidential information appropriately
* Lead groups, analyze needs, carry out directives, and communicate effectively
* Work effectively with adolescents, families, professionals and other personnel from diverse cultural, social and economic backgrounds
* Learn computer skills sufficient to perform all essential functions
* Make home visits and travel, if needed
* Demonstrate the behaviors of our CHS Common Bond Values.
Together, good can be done.
$35k-43k yearly est. 36d ago
Patient Care Liaison - Appointment Services
HCA 4.5
Liaison job in Ocala, FL
Introduction This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you want to join an organization that invests in you as a Patient Care Liaison? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Care Liaison like you to be a part of our team.
Job Summary and Qualifications
As a National Contact Center Management (NCCM) Patient Care Liaison,you willbe responsible forproviding and contributing to the company's mission, vision, and values by receiving inbound,outboundand electronic requests toassistin scheduling patient appointments and services.
What you will do in this role:
* Speak with customers,patientsand stakeholders
* Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system
* Ensure performance and quality standards are met
* Receive constructive feedback and coaching
* Demonstrate the ability to be kind, compassionate, considerate, approachable,friendlyand open minded
* Provide superior customer service to internal and external customers and patients
* Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership
Qualifications you will need:
* One year of customer service experience preferred
* Work from home roles requires employees must have high speed internet 60 MB download and 15 MB upload.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Patient Care Liaison - Appointment Services opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$26k-32k yearly est. 2d ago
Hospital Liaison (LPN/CNA/EMT encouraged to apply!)
Rotech Healthcare Inc. 4.0
Liaison job in Gainesville, FL
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Job Title: Hospital Liaison - Respiratory & DME Services
Job Summary
Are you passionate about patient care and experienced in healthcare coordination? We're looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you'll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You'll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.
What You'll Do-Essential Job Functions
* Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
* Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
* Educate patients and caregivers on proper equipment use and maintenance
* Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
* Support emergency equipment needs and troubleshoot issues as they arise
* Participate in quality improvement initiatives to meet company and JCAHO standards
* Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
* Provide in-service training and CEU programs as needed
* Represent the company at trade shows and professional events
* Travel to patient homes for equipment setup and follow-up using a company vehicle
What You Bring
* Experience in a healthcare setting, preferably in case management, discharge planning, respiratory therapy, or DME coordination
* Strong understanding of patient care workflows and hospital operations
* Excellent communication and interpersonal skills
* Ability to manage multiple priorities and maintain detailed records
* Comfort with technology and basic office software (Microsoft Outlook, Word, Excel)
* Valid driver's license and clean driving record (required for travel)
Why Join Us?
* Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home care
* Work in a collaborative healthcare environment with supportive leadership
* Receive training on specialized respiratory and DME equipment
* Enjoy a dynamic role that blends clinical coordination, patient education, and fieldwork
Qualifications
Employment Requirements
To ensure a safe and compliant work environment, employment is contingent upon:
* Completion of a company-wide background check
* Drug screening, if applicable to the position
* A valid driver's license in your state of residence with a clean driving record, if driving is required
Education & Experience
Required:
* High school diploma or GED equivalent
Preferred:
* Experience working with medical equipment or in a healthcare setting
* Familiarity with medical billing practices and insurance reimbursement
* Background in medical administration and record management
* At least three years of related work experience
* Knowledge of medical terminology
Skills & Competencies
We're looking for someone who can:
* Perform basic mathematical calculations accurately
* Communicate clearly and professionally in English, both verbally and in writing
* Interpret and respond to various forms of communication (verbal, written, visual)
* Handle sensitive information with discretion and confidentiality
* Stay organized, manage time effectively, and solve problems independently
* Work well both independently and as part of a collaborative team
* Maintain attention to detail while managing multiple tasks
Technical & Equipment Proficiency
You'll be expected to:
* Use email and internet for communication and research
* Navigate Microsoft Outlook, Word, and Excel
* Operate standard office equipment (fax, copier, printer, phone, computer/tablet)
* Safely load, unload, and secure equipment according to company policy
* Understand and operate home respiratory equipment and supplies
* Troubleshoot and perform basic mechanical repairs on equipment
Physical & Environmental Demands
This role requires:
* Lifting and transporting equipment (up to 65 lbs)
* Sitting, standing, walking, talking, and listening throughout the day
* Close visual work with small print on screens and paperwork
* Regular contact with patients and equipment, with potential exposure to pathogens
* Driving a company vehicle for the majority of the workday
Rotech Information
Benefits
* Generous paid time off and paid holidays
* Overtime pay for non-exempt positions (as applicable)
* Commission for Account Executives
* Bonus and incentive opportunities
* Fixed and variable car reimbursement for Area Managers and Account Executives
* Car, mileage, and telephone reimbursement (as applicable)
* Employee discount and recognition programs
* Employee Assistance Program (EAP)
* 401(k), HSA, and FSA/Dependent Care FSA
* Medical, prescription, dental, and vision coverage
* Life insurance, disability, accidental death, identity protection, and legal services
* Meru Health mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings Solutions programs
* Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: *********************************
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
Exciting News! We're thrilled to announce the 2025 grand opening of ClearSky Rehabilitation Hospital in Lake City, FL
Are you a dedicated and compassionate clinician seeking a fulfilling career where you can make a real difference in people's lives? Look no further! Our brand new state-of-the-art rehabilitation hospital in
Lake City, FL
is looking for a Clinical Liaison to join our dynamic and thriving healthcare organization committed to providing
exceptional patient-centered care,
and we want YOU to be a vital part of our team.
Click here to watch a video and learn more about what it is to be a part of the ClearSky Rehabilitation team.
🌟 What We Offer: Your Path to a Rewarding Career Starts Here! 🌟
Competitive Compensation + Bonus Potential
Comprehensive Benefits Package including Medical, Dental, Vision
401k Matching
Student Loan Repayment and Tuition reimbursement
Professional Development Opportunities to include CEU Opportunities
Health and Wellness Programs
Career Advancement
Inclusive and Supportive Culture
Work Life Balance
Employee Recognition Program
Our Clinical Liaisons are responsible for evaluating potential patients to determine if they meet admissions criteria. These individuals maintain assigned sales and marketing territory, prepare development plans, marketing, conduct calls and present to potential referral sources while integrating company values into daily practice.
This position is full time and will work day shifts. The territory for this position is the Gainesville, Florida area.
Job Duties include, but are not limited to:
Maintains assigned sales territory, which is the Gainesville market. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Effectively track sales activity, maintain client profiles, and ensure compliance with Company's standards.
Conducts proper pre-admission patient evaluations in a timely manner.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Requirements for consideration:
A minimum of 3 (three ) years' experience in healthcare.
Healthcare sales experience strongly preferred.
Current clinical state license in good standing (Registered Nurse (RN), Licensed Practical Nurse (LPN), Respiratory Therapist (RRT), Physical Therapist (PT), Occupational Therapist (OT) or Speech Language Pathologist (SLP) is required.
Must maintain valid, acceptable driving record, current drivers' license and insurability.
We value our employee's skills, talents and input. We believe in maintaining hospital environments where employees are valued, treated with dignity, respected, provided educational and training opportunities recognized and rewarded. These values are included in our competitive and comprehensive compensation and benefits.
#INDLAK
The average liaison in Gainesville, FL earns between $28,000 and $94,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Gainesville, FL
$51,000
What are the biggest employers of Liaisons in Gainesville, FL?
The biggest employers of Liaisons in Gainesville, FL are: