As a Customer Service Coordinator, you will be a part of a key team in our corporate headquarters located in Garden City, NY. You will be responsible for providing TRITECH Quality support to our clients as well as your team members on the Service Team. You will coordinator service orders, jobs, and repairs with white glove service. The ideal person in this role will have experience with ticketing systems, sales orders, scheduling, and mathematical skills to be able to provide cost estimates.
We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation's leading technology system integrators serving clients in corporate, education, healthcare and government industries. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami and Washington DC. We are a one-source business that provides our clients clients with a single partner for the design, installation and maintenance of large/complex Audio Visual, Communications, PoE Lighting and Electronic Security Systems.
Primary Responsibilities:
Serve as the first point of contact for all inbound service requests from Tritech customers.
Use ticketing system to create, prioritize and manage customer requests while adhering to strict Service Level Agreement (SLA) guidelines.
Schedule technicians for on-site service visits using ticketing system shared calendar.
Determine follow-up action based on technician's resolution and implement recommended solutions including working with vendors, programmers, and other teams for escalated solutions.
Work with Tritech Shipping and Purchasing departments on receiving/shipping equipment and pricing/availability of equipment to generate quotes/proposals for customers.
Qualifications:
2-3 Years of Customer Service experience specifically with routing Service Technicians for corporate customers.
Highly proficient with computers including multitasking programs/screens.
Must be a highly organized, motivated team player with great verbal and written communication skills.
The ideal candidate wants to be more than just an employee. We are looking for someone who wants to be part of a team and a family. The right candidate takes themselves and their work seriously but also knows how to have fun!
Associate's Degree highly preferred
$42k-54k yearly est. 16h ago
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Client Coordinator
Teksystems 4.4
Liaison job in Woodbury, NY
*RESPONSIBILITIES * Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. * Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
* Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
* Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
* Direct calls to other departments as needed.
* Perform various clerical duties such as data entry, emailing and organizing.
* Assist in resolution of customer complaints.
* Notify management of any issues or concerns.
* Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
* Perform other duties as assigned.
*Job Type & Location*
This is a Contract to Hire position based out of Woodbury, NY.
*Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Woodbury,NY.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-24 hourly 1d ago
Hospital Liaison
Health Care Connectors
Liaison job in Greenwich, CT
Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities.
Responsibilities
Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate.
Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered.
Coordinates donations of food and clothing from agency to patients served.
Answers phone inquiries and refers callers to appropriate resources. Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home.
Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners.
Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation.
Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources.
Performs other duties as assigned.
Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public.
Participates in the QA program attending staff meetings and committee meeting as assigned
Qualifications
Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs.
Must have a criminal background check.
$45k-88k yearly est. Auto-Apply 47d ago
Pre-College Program Liaison (PT)
Passaic County Community College 4.2
Liaison job in Paterson, NJ
Job Description
The College Bound/GEAR UP program at Passaic County Community College is seeking a dedicated and dynamic Program Liaison to serve as a vital link between the school, program, parents, and the community. The Program Liaison will be responsible for fostering strong relationships with parents and community stakeholders, advocating for the needs of students and families, and supporting the program's goals of academic enrichment and student success.
This is a part-time, hourly position.
Examples of Duties:
Serve as an advocate for students and parents, ensuring their voices are heard and needs are addressed within the program.
Communicate effectively with parents, students, staff, administration, and community members to build and maintain strong relationships.
Organize and facilitate parent meetings, workshops, and events both on campus and within local communities.
Develop collaborative partnerships with community organizations, school districts, and other stakeholders to enhance program offerings and support services.
Present program goals, updates, and initiatives ensuring alignment with broader educational objectives.
Exhibit excellent integrity, good moral character, and initiative in all interactions and responsibilities.
Demonstrate the ability to work independently as well as collaboratively within a team environment.
Host parent meetings and engage with families in various locations, including off-site school facilities and neighborhood venues.
Qualifications and Skills:
Strong Paterson presence or Previous Work experience with Paterson Public Schools in any capacity.
Proven experience serving as an advocate for children and parents.
Excellent communication, organizational, and public speaking skills.
Strong interpersonal skills with the ability to relate well to a diverse group of students, staff, administration, parents, and community members.
Self-motivated leader with the ability to work both independently and as part of a team.
Experience in developing partnerships and building relationships with community constituents.
Ability to speak eloquently and persuasively to school and district leaders.
Demonstrated ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary.
Bilingual abilities are a plus, especially in languages commonly spoken within the community (e.g., Spanish) preferred.
The completion of a background check will be required for the selected candidate.
Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The hourly pay range for this position is $18-$22.
Benefits:
New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.)
Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)
$18-22 hourly 26d ago
Housecall Community Liaison (Nassau County, NY)
Ennoble Care
Liaison job in Garden City, NY
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Ennoble Care is seeking a full-time, experienced House Calls Community Liaison for our Nassau County, NY region! The House Calls Community Liaison will be responsible for interaction in the community and promoting company services, such as our House Calls (primary care) services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Base Salary: $50,000 - $95,000, Plus: Monthly, Quarterly, and Annual Bonuses
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$50k-95k yearly 22d ago
Home School Community Liaison (Part-Time)
Paterson School District
Liaison job in Paterson, NJ
01/02/2026 Additional Information: Effective Date(s): January 2, 2026 Staff Needed: One (1) World Language Teacher-Spanish Qualifications: * New Jersey Spanish Teacher Certification * Knowledge of the NJSLA * Experience working with elementary and middle school students
* Excellent interpersonal skills
* Ability to communicate effectively in English, both orally and in writing, with students, staff, parents, administrators, and the community
Salary: $63,130.00 - $101,425.00
Subject for Negotiation
Initiator: Deyanira Cartagena, Principal
* Meet such alternatives to above qualifications as the Superintendent may find appropriate and acceptable
* Pending budget availability
* All postings are open for ten (10) consecutive days following the date posted or until filled
$63.1k-101.4k yearly 28d ago
French/English Customer Service
Global Channel Management
Liaison job in Port Washington, NY
French/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment
French/English Call Center requires:
High school diploma
Work hours: 11:00am 7:15pm & Training is (9am 5pm) for 2 weeks (35 hours a week)
1+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
A clear team player with strong interpersonal skills
Ability to maintain composure when dealing with difficult customer situations
Excellent time management skills must be able to prioritize tasks efficiently
Strong PC skills including MS Office; Word and Excel
Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS
Higher education degree
Previous experience using SAP
Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language
Bilingual French
French/English Call Center duties:
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
$33k-48k yearly est. 60d+ ago
Outreach Coordinator
Choice of New Rochelle In 3.4
Liaison job in White Plains, NY
Purpose of the Role:
Grow the agency's client base through relationship building in the community and personal visit sites. Identify persons who currently do not have benefits (either have not applied or benefits have expired) or an agency affiliation. Through a one-on-one meeting, determine if the person can benefit from the support and services of CHOICE such that their lives will become stable, recovery centric and interactive (minimizing isolation).
Essential Functions of the Role:
Identify and build relationships with organizations and individuals in places such as, but not limited to: hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized persons, etc., promoting and building awareness regarding CHOICE, its mission and services.
Meet one-on-one with person needing services, screen to determine eligibility.
Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential clients and can benefit from CHOICE.
For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until in-take has been completed.
Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment.
Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes.
Special projects and other duties as assigned.
Qualifications for this Role:
CHOICE is a peer organization. Persons who work on the team must have direct experience with, or have a family member with a mental health condition or disability.
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Proven ability to effectively engage staff and persons in shelters, soup kitchens, and other similar environments.
Computer literacy required.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a must.
Compensation Range: $38,000 - $40,000
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
$38k-40k yearly Auto-Apply 35d ago
Home School Community Liaison
Paterson Public School District
Liaison job in Paterson, NJ
Have earned at least a high school diploma or its equivalent
Be able to communicate well with parents, community members, and school personnel
Ability to speak in Spanish, Arabic and/or Bengali preferred
Have extensive knowledge and involvement with the school area community and with adults in general and parents in particular
Demonstrate the ability to work well with community at large, including parents and students
Use computers and/or electronic equipment to fulfill job functions
Hold and maintain a valid driver's license with no violations
Have excellent integrity and demonstrate good moral character and initiative
Exhibit a personality that demonstrates interpersonal skills to relate well with students, staff administration, parents, and the community
Demonstrate the ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary
Provide proof of U.S. citizenship or legal resident alien status
Provide evidence of criminal record history check
Provide evidence that health is adequate to fulfill the job functions and responsibilities
$40k-60k yearly est. 3d ago
Community Organizer
Black Lives Matter Paterson
Liaison job in Paterson, NJ
Job DescriptionSalary: $33 hourly
The Community Organizer will help strengthen the connection between Paterson residents, local businesses, and the community power-building work of Black Lives Matter Paterson. This role is central to expanding and sustaining grassroots engagement across the cityespecially among communities historically excluded from decision-making or overlooked in local policy conversations.
The Community Organizer will focus on building long-term relationships, recruiting and developing local leaders, and identifying issues that matter most to Paterson residents. Using what they learn through conversations, canvassing, and relationship-building, the Organizer will help shape campaigns, mobilize community action, and support transformative programs across the city.
This is hands-on, people-centered work that brings together outreach, political education, leadership development, and community care.
Position Roles & Responsibilities
Community Engagement, Outreach & Base Building (60%)
Engage residents across Patersonparticularly those most impacted by housing instability, policing, criminalization, and economic inequityto ensure their needs and voices guide BLM Patersons programs and campaigns
Conduct outreach to local businesses, youth, faith communities, tenant groups, and underrepresented neighborhoods
Maintain and grow a volunteer and member database
Build and nurture relationships with local partners, coalitions, block associations, tenant leaders, and grassroots organizers
Conduct door-to-door canvassing, community flyering, one-on-one relational meetings, and street outreach
Table at BLM Paterson events and broader community events throughout the city
Create a welcoming, inclusive environment for volunteers and residents
Recruit, train, and support volunteers and emerging community leaders
Assist with meeting facilitation and support community working groups as needed
Campaign Development (25%)
Support processes for democratic decision-making when choosing issues and determining campaign demands
Conduct community analysis sessions to identify priorities, strategies, and opportunities to build collective power
Help develop leadership skills among volunteers and community members
Translate community concerns into actionable campaign steps and outreach strategies
Event & Action Coordination (15%)
Help plan and facilitate community forums, town halls, and listening sessions
Assist with program events, neighborhood meetings, public education sessions, and campaign actions
Recruit and coordinate volunteers for events and mobilizations
Support promotion and turnout-building for all community events
Administrative (5%)
Keep the community calendar updated
Complete data entry and outreach documentation
Prepare summaries or reports as needed
Perform other duties as assigned
Who You Are
You believe deeply in community power, racial justice, and building systems of care and safety led by the people directly impacted. You may come to organizing through lived experience, prior movement work, community service, or informal leadership in your neighborhoodwhat matters most is your commitment, compassion, and willingness to learn and grow.
We are especially excited about candidates who:
Have experience in community organizing, outreach, leadership development, or grassroots mobilization
Can build trusting relationships with a wide range of peopleincluding youth, tenants, unhoused individuals, survivors, returning citizens, and long-time Paterson residents
Are energized by talking to people, listening deeply, and connecting community concerns to broader campaigns
Have a strong commitment to racial justice, equity, harm reduction, and non-carceral approaches
Communicate clearlywhether in writing, in meetings, or while canvassing on the street
Can manage multiple projects and adapt to fast-changing community needs
Are familiar with Paterson or have deep ties to similar urban communities
Speak multiple languages (Spanish, Arabic, and Bengali are especially valued)
Are organized, detail-oriented, and good at follow-through
Bring creativity, patience, and problem-solving skills to their work
Are comfortable stepping into new spaces, learning as they go, and supporting a team atmosphere
Hours, Compensation & Reporting
TuesdayFriday from 10:00 AM until 5:00 PM (some work may occur during evenings and weekends, based on program and community needs)
$33/hour
Reports directly to the Director of Community Engagement
$33 hourly 1d ago
COMMUNITY ORGANIZER
Economic Opportunity Commission of Nassau County 3.7
Liaison job in Glen Cove, NY
The Economic Opportunity Commission is the designated anti-poverty agency in Nassau County; an innovative Community Action Agency devoted to facilitating and strengthening basic social relationships between individuals families, and social organizations
For over 50 years, the EOC of Nassau County Inc., has provided programs and services to low-income Nassau County residents. During the past year, approximately 41,000 unduplicated low-income children, youth, individuals, and families accessed EOC Programs and services. As a Community Action Agency, the EOC of Nassau County, Inc., is a direct support for the County's residents who live at or below the federal poverty level. This includes those who are recognized as "working poor".
Job Description
The Community Organizer, under the direction and supervision of the Program Director, will be responsible for the following duties:
RESPONSIBILITIES:
Must have the basic understanding of the issue(s) affecting the Community as a whole, with special emphasis on the needs of the poor and disenfranchised residents.
Must attend School Board, County, Town, City and Local Municipalities Meetings to keep abreast of issues that affect low-income community residents and the community at large.
Responsible for Mobilizing and Galvanizing Community Residents around issues that affect the quality of life of Nassau County Residents.
Act as a Liaison of the organization as it relates to the interaction with other community groups in addressing issues and challenges affecting that particular community, as well as on a countywide level.
Must be capable of assuming responsibility for independent projects, under the direction of the Program Director or other assigned designee.
Responsible for submission of a Monthly Report to the Program Director.
Must be generally responsible for implementing the CAP Advisory Council process.
Establish and effectively maintain productive interagency relationships within the Network and community agencies.
Required to complete the Family Development Credential course.
Responsible for assisting families and individuals in developing a family development plan and assisting them in setting short and long-term goals that will ultimately ensure them in a path to self-sufficiency.
Must maintain confidentiality in all aspects of the required job.
Assist in the Development and Coordination of youth programs.
Perform other duties as assigned.
Qualifications
Associate degree and or have at least three (3) years experience in human services.
Must be willing to follow directives and assume responsibility in the absence of the Program Director.
Must attend Advisory Council Meetings.
Ability to work well with a diverse population.
Must be familiar with Nassau County and the community in which he/she serves.
Excellent oral and written communication skills.
Knowledge of Microsoft Office Software.
Ability to work independently with minimum supervision.
Must maintain confidentiality regarding clients and records.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$48k-73k yearly est. 1d ago
Community Outreach & Client Intake Specialist
La Fuerza Unida Inc.
Liaison job in Glen Cove, NY
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
401(k)
About La Fuerza Unida, Inc. La Fuerza Unida, Inc. is a 501(c)(3) not-for-profit organization founded in 1978 to enhance the social, literary, educational, cultural, and economic conditions of Hispanic-Americans and the low-to-moderate income community at large. Created as an outgrowth of community needs and shared interests among Spanish-speaking persons residing in Long Island, La Fuerza serves as a vital resource for the City of Glen Cove and neighboring communities across Nassau County, Suffolk County, Queens, and Brooklyn.
Position Overview
We are seeking a dedicated and detail-oriented Community Outreach & Client Intake Specialist to serve as a vital bridge between our organization and the communities we serve. This role combines grassroots community engagement with precise client intake support for our foreclosure prevention team. The ideal candidate is passionate about community service, excels at building relationships, and has a meticulous approach to documentation and data management.
This position offers a unique opportunity for professional growth, including potential sponsorship for certified housing counselor training for the right candidate interested in deepening their impact in the housing counseling field.
Key Responsibilities
Community Outreach (Boots-on-the-Ground Engagement)
Conduct outreach throughout Glen Cove, Nassau County, Suffolk County, and Queens to connect community members with La Fuerza's services
Promote and educate the public about our programs including:
Foreclosure prevention and housing counseling services
ESL (English as a Second Language) courses
Financial literacy programs
Before- and After-School Program (K-5)
Translation services
Documentation assistance (SNAP Benefits, passport applications, etc.)
Represent La Fuerza at community events, local gatherings, and partner organizations
Build and maintain relationships with community members, local businesses, and partner agencies
Create engaging outreach materials using design platforms (i.e. Canva)
Client Intake & Support
Conduct thorough and accurate intake interviews with clients facing foreclosure
Collect and document detailed client information with meticulous attention to detail
Maintain organized client files and databases to support housing counselors' case management
Ensure all documentation meets requirements for quarterly, mid-year, and annual reporting
Provide compassionate, culturally sensitive support to clients during intake process
Follow up with clients as needed to complete documentation
Assist with data entry and reporting tasks to track program outcomes
Foreclosure Team Support
Work closely with certified housing counselors to ensure seamless client onboarding
Participate in team meetings and case reviews
Learn foreclosure prevention processes and housing counseling best practices
Support administrative needs of the foreclosure prevention program
Required Qualifications
High school diploma required;
Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams)
Experience with design and content creation tools (Canva or similar platforms)
Exceptional attention to detail and organizational skills
Strong written and verbal communication skills
Ability to work independently and manage time effectively in the field
Comfortable engaging with diverse communities and populations
Reliable transportation for community outreach throughout service areas
Commitment to La Fuerza's mission of serving low-to-moderate income communities
Preferred Qualifications
Bachelors Degree
Fluency in other languages (i.e. Spanish, Haitian Creole, or Chinese Mandarin, etc)
HUD-certified housing counselor or HUD housing counseling certification
Prior experience in social services, community outreach, or nonprofit work
Experience with client intake, case management, or data collection
Knowledge of housing issues, foreclosure prevention, or financial counseling
Familiarity with Long Island communities and social service landscape
Experience working with immigrant and multilingual populations
$41k-63k yearly est. 24d ago
Community Specialist II (Sign-On Bonus $1,000)
The Arc Rockland 3.3
Liaison job in Nyack, NY
Job Description
Community Specialist II
Status: Non-Exempt
Hourly Rate: $19.63 to $20.66 (Part-Time and Full-Time opportunities available)
Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.
Department: Direct Care
About The Arc Rockland
The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.
Position Summary
As a Community Specialist II, you will take an active role in empowering individuals to achieve greater independence and success through personalized instruction and community engagement. This position goes beyond support-it's about teaching functional skills, fostering confidence, and building pathways to employment and inclusion. You'll deliver hands-on training in real-world settings, monitor progress, and collaborate with community partners to create opportunities that align with each person's goals. Your work ensures health, safety, and dignity while helping individuals reach their fullest potential.
Role's Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.
• Teach functional skills based on individual assessments, including work readiness, independent living, behavior management, and other areas of development.
• Monitor skill acquisition in various settings, including community-based work environments.
• Deliver hands-on instruction in community settings and collect data to track progress.
• Provide transportation and travel training to promote independence.
• Assess aptitudes, interests, and preferences to match individuals with community training experiences aligned with their desired outcomes.
• Prepare and maintain documentation, including daily data collection, monthly notes, and other required reports (e.g., ACCES-VR, OPWDD).
• Administer prescribed medications after successful completion of AMAP certification.
• Safely operate agency vehicles for transportation of individuals as required.
• Act as a liaison with community organizations to support inclusion and training opportunities.
• Participate in planning meetings and contribute to individualized program development.
• Identify learning and training needs and adapt instruction accordingly.
• Assist with personal care needs as necessary.
• Ensure health, welfare, and safety of individuals both on-site and in the community.
Requirements
• High School Diploma or GED
• At least one (1) year of experience working with individuals with developmental disabilities is preferred
• Valid New York State driver's license, active for a minimum of two (2) years with a clean driving record
What We Offer
• Competitive pay that reflects your skills and dedication
• Comprehensive benefits package to support your health and well-being
• Paid training to set you up for success from day one
• Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle
• Part-time and full-time roles so you can choose what works best for you
• Tuition reimbursement and career advancement opportunities to help you grow with us
How To Apply?
Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.
The Arc Rockland is an Equal Opportunity Employer.
The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.
Medicaid Eligibility / Authorization Coordinator
REPORTS TO: Controller
At Sunshine Homecare Services, we believe access to quality care begins with compassion, accuracy, and advocacy. We are seeking a dedicated Medicaid Eligibility / Authorization Coordinator who is passionate about supporting patients and families by ensuring uninterrupted insurance coverage and timely authorizations.
This role is vital to our mission, serving as a key liaison between patients, families, payers, and internal teams. The Coordinator ensures that eligibility, authorizations, and compliance requirements are met so our clients can receive care without delay across all Sunshine Homecare agencies.
QUALIFICATIONS
Bachelor's Degree with 3-5 years of experience in Medicaid eligibility and authorization management within a healthcare setting, including acquiring and maintaining authorizations for Medicaid and other insurance plans.
Knowledge of NHTD and TBI program requirements and regulations is a plus.
Experience working directly with patients, family members, service coordinators, Medicaid representatives, and insurance companies.
Ability to read, write, and comprehend instructions, short correspondence, and memos; ability to draft professional written communications.
Strong verbal communication skills, with the ability to effectively present information in one-on-one and small-group settings.
Proficiency in office equipment and computer applications, including Microsoft Word and Excel.
Strong organizational, interpersonal, and time-management skills.
Ability to apply common-sense reasoning to carry out instructions and resolve routine issues.
Ability to manage standardized processes with occasional variables in a fast-paced environment.
CONTACTS
External Contacts:
Patients and patient families
Service coordinators
Medicaid representatives
Insurance companies
Outside billing vendors
Internal Contacts:
Administrative staff
Intake team
Finance department
EQUIPMENT USED
Computer
Telephone
Copier
Fax machine
SPECIFIC DUTIES AND RESPONSIBILITIES (ADA ESSENTIAL FUNCTIONS)
In compliance with the Americans with Disabilities Act (ADA), essential job functions are identified below. A duty is considered essential if the position exists to perform that duty, requires specialized skills, or can only be performed by a limited number of employees.
☒ Confirm patient insurance coverage and eligibility for services prior to admission and before services are rendered.
☒ Obtain initial and ongoing authorizations from Medicaid and insurance companies, ensuring all required documentation is submitted accurately and timely.
☒ Serve as a liaison between patients, families, insurance representatives, service coordinators, and clinical staff to facilitate the authorization process and resolve issues.
☒ Gather and submit all required documentation for patients enrolled in NHTD and TBI programs.
☒ Track patient eligibility status and ensure continuous enrollment to prevent service interruptions.
☒ Submit required documentation to Medicaid for fee-for-service patients, including pediatric cases.
☒ Develop and maintain a tracking system for expiring authorizations, reviewing weekly to prevent lapses that may result in non-payment.
☒ Follow up on outstanding authorization requests to ensure timely determinations and continuity of care.
☒ Provide clear information and support to patients and families regarding insurance coverage and authorization processes, promoting a positive patient experience.
☒ Maintain accurate and compliant records of all authorization requests, approvals, and denials in accordance with regulatory and internal policies.
☒ Perform other duties as assigned by the Controller.
CUSTOMER SERVICE & INTERPERSONAL SKILLS
Assists team members as needed
Demonstrates cooperation and professionalism with patients, families, supervisors, and colleagues
Maintains a friendly, respectful, and professional work environment
Accepts constructive feedback and adjusts performance accordingly
Uses established communication channels effectively
Respects individuals and seeks assistance appropriately when needed
SPECIALIZED SKILLS & TECHNICAL COMPETENCIES
Proficiency in ePACES and electronic eligibility systems
Experience with HHA Exchange preferred
Strong telephone and customer service skills
Word processing and spreadsheet management
Accurate data entry skills
PHYSICAL DEMANDS
The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
☒ Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or negligible force frequently. This position involves prolonged periods of sitting and extended computer use.
ADDITIONAL INFORMATION
Essential job duties listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the task responsibilities and requirements of the position. Employees may be required to perform other job-related assignments as requested.
Sunshine Homecare Services is an equal opportunity employer. Sunshine Homecare Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Joanne DiBiasi of Human Resources at ************** Ext 2213
Sunshine Homecare complies with all applicable federal, state, and local laws regarding background checks, including the Fair Credit Reporting Act (FCRA). We will obtain your written consent before conducting any background check and will provide you with a copy of the report, if requested.
We are committed to complying with all applicable laws and regulations regarding background checks. We will obtain your written consent before conducting any background check and will ensure that the information obtained is used in a fair and lawful manner.
$32k-43k yearly est. 32d ago
Home Care Liaison
Health Care Connectors
Liaison job in Greenwich, CT
Responsible for building and maintaining referral relationships
Acquire new clients, ensuring overall satisfaction
Coordinate with office staff to ensure the provision of high-quality service
Act as a liaison between physicians, hospitals, rehabilitation facilities, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction
Communicate between all involved in patient care activities
MINIMUM QUALIFICATIONS
Minimum three year of sales experience preferably in health care, home care, or related field
Excellent customer service and sales skills
Knowledge of medical terminology
Computer proficiency and ability to document sales activity accurately and in a timely manner
Ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle
Proven track record of exceeding sales quotas
Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers via phone, video conferencing, email and in person
An entrepreneurial spirit, drive, and goal-oriented work ethic
Current driver's license and proof of insurance; ability to travel 80% of the time in the field
Must have a bachelor degree or equivalent
RESPONSIBILITIES
Responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction, and coordinating with office staff to ensure the provision of high- quality service
Develop and maintain productive, ongoing relationships with case managers, discharge planners or other relevant professionals in hospitals, home health agencies, nursing homes, long term care facilities, assisted living facilities, and physicians in private practices, emphasizing face-to-face contact
Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre- and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting to admissions
Recognize barriers to admission, respond appropriately and follow up on admissions variables
Assist with coordination of the referral-to-admission process.
Provide in-services and professional presentations for referral sources, community groups and others regarding our services, programs, and outcomes
Use territory market analysis data to identify potential new business opportunities
Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources
Achieve monthly personal production goals
Participates in meetings, interdisciplinary team meetings and regular marketing meetings
Performs other duties as assigned
$45k-88k yearly est. Auto-Apply 60d+ ago
Outreach Coordinator
Choice of New Rochelle In 3.4
Liaison job in White Plains, NY
Purpose of the Role:
Grow the agency's client base through relationship building in the community and personal visit sites. Identify persons who currently do not have benefits (either have not applied or benefits have expired) or an agency affiliation. Through a one-on-one meeting, determine if the person can benefit from the support and services of CHOICE such that their lives will become stable, recovery centric and interactive (minimizing isolation).
Essential Functions of the Role:
Identify and build relationships with organizations and individuals in places such as, but not limited to: hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized persons, etc., promoting and building awareness regarding CHOICE, its mission and services.
Meet one-on-one with person needing services, screen to determine eligibility.
Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential clients and can benefit from CHOICE.
For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until in-take has been completed.
Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment.
Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes.
Special projects and other duties as assigned.
Qualifications for this Role:
CHOICE is a peer organization. Persons who work on the team must have direct experience with, or have a family member with a mental health condition or disability.
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Proven ability to effectively engage staff and persons in shelters, soup kitchens, and other similar environments.
Computer literacy required.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a must.
Compensation Range: $38,000 - $40,000
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
$38k-40k yearly Auto-Apply 33d ago
Community Organizer
Economic Opportunity Commission of Nassau County 3.7
Liaison job in Glen Cove, NY
The Economic Opportunity Commission is the designated anti-poverty agency in Nassau County; an innovative Community Action Agency devoted to facilitating and strengthening basic social relationships between individuals families, and social organizations
For over 50 years, the EOC of Nassau County Inc., has provided programs and services to low-income Nassau County residents. During the past year, approximately 41,000 unduplicated low-income children, youth, individuals, and families accessed EOC Programs and services. As a Community Action Agency, the EOC of Nassau County, Inc., is a direct support for the County's residents who live at or below the federal poverty level. This includes those who are recognized as "working poor".
Job Description
The Community Organizer, under the direction and supervision of the Program Director, will be responsible for the following duties:
RESPONSIBILITIES:
Must have the basic understanding of the issue(s) affecting the Community as a whole, with special emphasis on the needs of the poor and disenfranchised residents.
Must attend School Board, County, Town, City and Local Municipalities Meetings to keep abreast of issues that affect low-income community residents and the community at large.
Responsible for Mobilizing and Galvanizing Community Residents around issues that affect the quality of life of Nassau County Residents.
Act as a Liaison of the organization as it relates to the interaction with other community groups in addressing issues and challenges affecting that particular community, as well as on a countywide level.
Must be capable of assuming responsibility for independent projects, under the direction of the Program Director or other assigned designee.
Responsible for submission of a Monthly Report to the Program Director.
Must be generally responsible for implementing the CAP Advisory Council process.
Establish and effectively maintain productive interagency relationships within the Network and community agencies.
Required to complete the Family Development Credential course.
Responsible for assisting families and individuals in developing a family development plan and assisting them in setting short and long-term goals that will ultimately ensure them in a path to self-sufficiency.
Must maintain confidentiality in all aspects of the required job.
Assist in the Development and Coordination of youth programs.
Perform other duties as assigned.
Qualifications
Associate degree and or have at least three (3) years experience in human services.
Must be willing to follow directives and assume responsibility in the absence of the Program Director.
Must attend Advisory Council Meetings.
Ability to work well with a diverse population.
Must be familiar with Nassau County and the community in which he/she serves.
Excellent oral and written communication skills.
Knowledge of Microsoft Office Software.
Ability to work independently with minimum supervision.
Must maintain confidentiality regarding clients and records.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$48k-73k yearly est. 60d+ ago
Community Specialist III (Sign-On Bonus $1,000)
The Arc Rockland 3.3
Liaison job in New City, NY
Job Description
Community Specialist III
Status: Non-Exempt
Hourly Rate: $21.67 to $22.80 (Part-Time and Full-Time opportunities available)
Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.
Department: Direct Care
About The Arc Rockland
The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.
Position Summary
As a Community Specialist III at The Arc Rockland, you will take a leading role in designing and delivering programs that foster independence, inclusion, and personal growth. This position combines hands-on support with program development and staff mentorship. You will lead instructional activities, conduct assessments, and connect individuals to opportunities that align with their goals - whether in skill-building, community engagement, or employment readiness. Your expertise ensures quality services, compliance with regulations, and a safe, supportive environment for all participants.
Role's Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.
Program Development & Instruction
• Design and implement lesson plans based on individual program goals and assessments.
• Prepare instructional materials and lead hands-on activities in site-based and community settings.
• Teach functional skills, including work readiness, independent living, behavior management, and community integration.
Assessment & Planning
• Conduct and document assessments to identify interests, skills, and training needs.
• Match individuals with training, volunteer opportunities, internships, and employment aligned with their goals.
• Maintain and organize program documentation, including valued outcomes, behavioral data, monthly notes, and habilitation plans.
Direct Support
• Provide personal care assistance as needed (e.g., toileting, feeding, hygiene).
• Administer medications after AMAP certification.
• Ensure health, safety, and welfare of participants on-site and in the community.
Leadership & Mentorship
• Provide guidance and oversight to staff, including mentoring new team members and supporting orientation.
• Act as liaison with community organizations, volunteer sites, and agencies.
• Participate in planning meetings and contribute to team decision-making.
Compliance & Reporting
• Complete timely documentation and incident reports per regulatory requirements.
• Maintain organized program areas and replenish materials as needed.
• Perform bus duty functions, including traffic monitoring and attendance documentation.
Requirements
• Bachelor's degree in Special Education, Psychology, Human Services, or a related field (Five years of experience working in a direct support position outside of this agency, along with demonstrated competencies in completion of the required duties, may be substituted in lieu of a degree.)
• One (1) year of professional experience working directly with individuals with development disabilities preferred.
What We Offer
• Competitive pay that reflects your skills and dedication
• Comprehensive benefits package to support your health and well-being
• Paid training to set you up for success from day one
• Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle
• Part-time and full-time roles so you can choose what works best for you
• Tuition reimbursement and career advancement opportunities to help you grow with us
How To Apply?
Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.
The Arc Rockland is an Equal Opportunity Employer.
The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.
$21.7-22.8 hourly Easy Apply 15d ago
Hospital Liaison
Health Care Connectors
Liaison job in Greenwich, CT
Job Description
Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities.
Responsibilities
Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate.
Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered.
Coordinates donations of food and clothing from agency to patients served.
Answers phone inquiries and refers callers to appropriate resources. Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home.
Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners.
Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation.
Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources.
Performs other duties as assigned.
Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public.
Participates in the QA program attending staff meetings and committee meeting as assigned
Qualifications
Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs.
Must have a criminal background check.
$45k-88k yearly est. 16d ago
Outreach Coordinator
Choice of New Rochelle In 3.4
Liaison job in White Plains, NY
Job Description
Purpose of the Role:
Grow the agency's client base through relationship building in the community and personal visit sites. Identify persons who currently do not have benefits (either have not applied or benefits have expired) or an agency affiliation. Through a one-on-one meeting, determine if the person can benefit from the support and services of CHOICE such that their lives will become stable, recovery centric and interactive (minimizing isolation).
Essential Functions of the Role:
Identify and build relationships with organizations and individuals in places such as, but not limited to: hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized persons, etc., promoting and building awareness regarding CHOICE, its mission and services.
Meet one-on-one with person needing services, screen to determine eligibility.
Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential clients and can benefit from CHOICE.
For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until in-take has been completed.
Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment.
Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes.
Special projects and other duties as assigned.
Qualifications for this Role:
CHOICE is a peer organization. Persons who work on the team must have direct experience with, or have a family member with a mental health condition or disability.
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Proven ability to effectively engage staff and persons in shelters, soup kitchens, and other similar environments.
Computer literacy required.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a must.
Compensation Range: $38,000 - $40,000
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
The average liaison in Greenburgh, NY earns between $33,000 and $114,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Greenburgh, NY
$61,000
What are the biggest employers of Liaisons in Greenburgh, NY?
The biggest employers of Liaisons in Greenburgh, NY are: