The primary mission of the U.S. Health Economics and Outcomes Research (HEOR) Department is to improve patient outcomes by developing and communicating the value of Boehringer Ingelheim's (BI) products. To support this mission, the Value Evidence and Outcomes Liaison is responsible for communicating and implementing clinical, economic, and humanistic value evidence for BI products to Health Plans. These activities are to be conducted in alignment with the Account Teams, and within company guidelines, policies, and directives. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
**This is a field-based role, covering the following states (TN, MS, AL, GA, AR, LA), and requires the incumbent to reside within the territory.**
**Duties & Responsibilities**
+ Communicates and implements value evidence for our products.
+ Leads implementation of health economics, outcomes and disease management resources and initiatives with customers and accounts to act based on evidence provided.
+ Accountable for delivering and/or coordinating presentation of all value evidence to support assigned accounts.
+ Responsible for conveying proactive and reactive health outcome-based information for products in the BI portfolio (across therapeutic areas) to executive decision-makers, external scientific experts, and relevant business influencer's to inform access and reimbursement decisions.
+ Develops account specific HEOR strategies to ensure effective utilization of HEOR information, services, and tools.
+ Collaborates with the Account Team to ensure all account team plans incorporate the account-specific HEOR strategy to deliver value messages uniformly across all assigned customer-facing groups and therapeutic areas.
+ Serves as primary point of contact on the account team accountable to delivering clinical, economic, and humanistic value evidence of BI products.
+ Establishes strong cross-functional teamwork with Account Team and other headquarter teams to effectively meet customer needs through a coordinated account-based approach and to specifically support areas of health outcomes, real-world evidence (RWE), and scientific collaborations within those accounts.
+ Establishes and maintains scientific relationships with customer stakeholders, including senior leaders and executives (C-suite).
+ Collaborates with other Value Evidence Liaisons (regional, national, quality, policy, government) as necessary to address customer needs related to population health management and triple aim.
+ Executes and documents customer interactions in the appropriate systems and tools (i.e., Veeva CRM) in accordance with compliance guidelines.
+ Communicates account and project activities as well as provides status updates routinely to key internal stakeholders.
+ Provides timely clinical, economic, and scientific product updates proactively or in response to unsolicited requests per standard operating procedure (including Dossier) to formulary decision makers or similar entities.
+ Provides insights from external customers to home office based HEOR and Medical teams to ensure strategies and tactics are robust in filling key evidence gaps from a payor perspective.
+ Establishes and maintains research and other collaborations with key external payor decision makers and influencers as needed.
**Requirements**
+ PhD in relevant discipline
OR
+ Doctoral degree in a clinical discipline (medicine, pharmacy, nursing)
OR
+ Master's in Public Health and formal training in HEOR (master's degree or fellowship)
OR
+ Seven (7) years relevant experience with a doctoral degree OR nine (9+) years of relevant experience with a Master/Clinical Degree or other degree certification of practical experience in conducting HEOR studies. Pre and post doc experience considered.
+ Minimum of five (5+) years' experience (pre- and post-doc experience included) in managed markets, health economics, outcomes research and population health management with demonstration of significant contribution in all disciplines.
+ Pharmaceutical industry experience preferred.
+ Hands-on HEOR experience in study design and execution.
+ Knowledgeable about Health Outcomes Research methods (experimental and observational study designs, and state of the art modeling methods.
+ Ability to conduct independent research in health economics and outcomes research and publish or present the results preferred.
+ Deep understanding of US healthcare industry trends, and in-depth knowledge of the US healthcare delivery system, including payors and organized providers with the ability to apply this understanding in support of field-based activities.
+ Knowledgeable about how value evidence is used by population-based decision makers to inform adoption and implementation of decisions.
+ Ability to translate evidence into decisions and actions that aligns to customer needs.
+ Knowledge of current trends in data science in healthcare (preferred).
+ Recognition by peers for their expertise in HEOR (preferred).
+ Senior level influence and credibility.
+ Ability to engage senior executives both in BI and in external organizations.
+ Strong business acumen with proven ability to apply health outcomes programs or research findings to impact market access decisions.
+ Ability to influence without authority.
+ Ability to effectively communicate clinical, economic concepts and evidence-based concepts.
+ Ability to master the clinical and health economic evidence and able to effectively communicate complex material to a wide variety of audiences.
+ Knowledgeable about how to communicate complex data in ways that customers understand, including novel data visualization techniques.
+ Ability to effectively work alongside commercial and other functions to develop robust account plans which include RWE/HEOR projects based on identified opportunities within selected accounts.
+ Excellent problem-solving abilities.
+ Ability to discuss healthcare delivery processes and inter-relationships between different customer-types in the healthcare marketplace.
+ Thorough understanding of FDMA 114, 21st Century Cures, new draft FDA Guidance on Payor Communication and Unapproved Uses, as well as their implications for the development and dissemination of healthcare economic information to the payer audience (preferred).
+ Functional in all Microsoft Office platform components.
+ Ability to travel a minimum of 50% of the time.
+ Experience operating in a complex, ever-changing environment.
+ Experience working within an account team with specific duties to HEOR and complex models.
+ Knowledge of key laws and regulations governing BIPI customer communications as well as policies and procedures relevant to BIPI HEOR activities.
+ Knowledge of industry best practices related to HEOR activities.
**Eligibility Requirements:**
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required).
+ Must be 18 years of age or older.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
$97k-137k yearly est. 60d+ ago
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Customer Service Liaison
Every Word Code
Liaison job in Birmingham, AL
About Us
At Every Word Code, we are passionate about building digital solutions that transform communication. We believe in clarity, precision, and efficiency-in code and in people. Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology and seamless support services. Our team thrives on professionalism, collaboration, and growth.
Job Description
We are seeking a professional and detail-oriented Customer Service Liaison to act as the primary point of contact between our customers and internal departments. This role ensures that client inquiries are handled with care, efficiency, and professionalism. The ideal candidate will possess strong communication and problem-solving skills and be passionate about delivering outstanding customer support.
Responsibilities
Serve as the key liaison between customers and internal departments to resolve inquiries and service issues.
Respond promptly and professionally to customer questions via phone and email.
Document customer interactions and track issues through to resolution.
Identify and escalate complex problems to appropriate teams.
Maintain accurate records of all customer interactions.
Collaborate with product, engineering, and sales teams to improve customer satisfaction.
Provide feedback to management on trends and areas for process improvement.
Qualifications
Qualifications
Proven experience in customer service, client relations, or a related field.
Excellent verbal and written communication skills.
Strong interpersonal and organizational abilities.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Proficiency in basic computer applications and CRM systems.
High school diploma or equivalent required; associate or bachelor's degree preferred.
Additional Information
Benefits
Competitive salary ($56,000-$60,000 annually)
Growth and development opportunities within the company
Skill-building and training programs
Supportive, collaborative team environment
Paid time off and holidays
Health and wellness benefits
$56k-60k yearly 60d+ ago
Rehab Liaison
UAB St. Vincent's
Liaison job in Birmingham, AL
Department: Inpatient Rehabilitation Unit
Schedule: M-F 8:00-4:30
Benefits for eligible positions include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more
What You Will Do
The Rehab Liaison for UAB St. Vincent's Inpatient Rehabilitation Center is responsible for managing all
incoming referrals, completing timely and accurate Pre-Admission Screens (PAS), and collaborating with
rehabilitation physicians and interdisciplinary team members to determine patient eligibility based on CMS
criteria. This role serves as a liaison to patients, families, and referral sources, providing education on
diagnoses, admission requirements, and expectations for participation in the rehabilitation process. The
clinician facilitates smooth transitions to inpatient rehab, communicates admission decisions, and
recommends alternative levels of care when appropriate. Additional responsibilities include supporting
marketing and customer satisfaction initiatives, maintaining strong professional relationships with referral
partners, and assisting with regulatory compliance and community education related to inpatient
rehabilitation services. Candidates must hold an associate or bachelor's degree in nursing or an allied
health field, possess two years of rehabilitation experience, and be licensed or eligible for licensure in
Alabama as an RN or applicable therapy discipline, with current CPR certification required
To respond to referrals made to UAB St Vincent's Rehabilitation Center promoting patient and
referral source satisfaction.
To complete the Pre-Admission Screen (PAS), collaborate with other rehab team members (MD,
etc) and assist with final decision to admit based on CMS regulations.
To educate patients and their families regarding admission criteria, their diagnosis and
responsibilities to participate in family education and training. To assist with marketing efforts.
Reviews the medical record and conducts Pre-Admission Screen (PAS) on potential UAB St.
Vincent's Inpatient Rehab candidates. Once deemed appropriate, inpatient candidates then entered
into electronic medical record within 24 hours of referral. Makes recommendations to admit or not
admit based on assessment as to patient's meeting CMS requirements. Serves as liaison with
referring physician, patient, and family as well as discharge planner. Obtains the attending
physician's signature on the PAS. Facilitates expeditious transfer of appropriate candidates to
inpatient programs. Informs referral source, patient, and family as to next steps in the admission
process.
In consultation with the rehab attending physician, assists with determination of final approval to
admit. Informs the referring physician of admission approval/non-approval and, if applicable,
reason(s) for non-approval to admit. Provides recommendation to most appropriate level of care in
cases where inpatient rehab facility (IRF) criteria are not met.
Educates patient and family as to criteria required for eligibility for inpatient rehabilitation services,
as well as services offered in the inpatient rehabilitation setting. Informs patient and family of level of
family involvement expected in the inpatient setting, as well as personal items that should be
brought with them to inpatient rehab.
Assists with marketing and customer satisfaction initiatives. Understands and can explain all UAB
St. Vincent's Inpatient Rehab programs to referral sources. Develops, builds, and maintains
professional relationships with current and potential referral sources. Promotes UAB St. Vincent's
Inpatient Rehab to referral sources to increase probability that we will be the preferred choice to
serve other patient's specialized needs. Exhibits ability to communicate professionally both over the
phone and in-person.
Manages internal and external referral candidates until acute hospital discharge.
Assists with regulatory compliance for hospital including The Joint Commission, CMS, and State.
10. Provides education to physicians, case managers, social workers, and other members of the
interdisciplinary team on the definitions of correct level of post-discharge care.
Provides community education by speaking to professional community about inpatient rehab facility
(IRF) criteria and types of diagnoses served.
Performs other duties as assigned.
What You Will Need
Licenses / Certifications / Registrations
Currently licensed or eligible to be licensed as a Registered Nurse (RN) by the Alabama Board of Nursing
or currently licensed or eligible to be licensed as a Speech-Language Pathologist, Occupational
Therapist/Certified Occupational Therapist Assistant, Physical Therapist/Physical Therapist Assistant, or
Licensed Clinical Social Worker by the appropriate State of Alabama Board.
Currently certified with Cardiopulmonary Resuscitation (CPR) required.
Education:
Associate or bachelor's degree in nursing or an Allied Health field and two (2) years of related experience
in a rehabilitation environment required. Work experience may NOT substitute for education requirement.
Additional Preferences
No additional preferences.
About UAB St. Vincent's
UAB St. Vincent's, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent's name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama's best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.
$32k-60k yearly est. Auto-Apply 5d ago
Liaison- 2nd & 3rd New Shift Model
Schnellecke Logistics
Liaison job in Vance, AL
This position is responsible for the assessment and coordination of personnel, equipment, and inventory to meet daily productivity goals and timelines. The role ensures that all procedures and work instructions for assigned areas are followed in compliance with the quality management system and client requirements, as well as Schnellecke Logistics standards. Responsibilities include implementing and enforcing organizational values, policies, and standards, applying central procedures, and improving business processes for efficiency. The position requires collaboration with management and other departments, directing processes to meet operational goals, validating action plans to achieve quality limits, and supporting continuous improvement initiatives. Additional duties include participation in meetings, integration of Lean Management principles, and involvement in inventory activities. Safety is the top priority, and adherence to Schnellecke Safety Principles and 5S standards is mandatory.
Requirements
* High School Diploma or equivalent
* Experience in AM Supply and knowledge of quality and safety rules (preferred)
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Minimum Level 3 sequence experience
* Strong communication and customer relations skills
* Good personnel management skills
* Ability to work in both plant/warehouse and office environments
* Ability to stand or sit for long periods; bending and reaching as needed
* Ability to work in high-noise environments with moving mechanical/electrical equipment
* Must wear protective equipment at all times on the shop floor
* Ability to operate basic office equipment, scanners, and possibly a tugger or bicycle
* Successful completion of mandatory drug screening and background check
$32k-60k yearly est. 18d ago
Liaison- 2nd & 3rd New Shift Model
Schnellecke
Liaison job in Vance, AL
This position is responsible for the assessment and coordination of personnel, equipment, and inventory to meet daily productivity goals and timelines. The role ensures that all procedures and work instructions for assigned areas are followed in compliance with the quality management system and client requirements, as well as Schnellecke Logistics standards. Responsibilities include implementing and enforcing organizational values, policies, and standards, applying central procedures, and improving business processes for efficiency. The position requires collaboration with management and other departments, directing processes to meet operational goals, validating action plans to achieve quality limits, and supporting continuous improvement initiatives. Additional duties include participation in meetings, integration of Lean Management principles, and involvement in inventory activities. Safety is the top priority, and adherence to Schnellecke Safety Principles and 5S standards is mandatory.
Requirements
High School Diploma or equivalent
Experience in AM Supply and knowledge of quality and safety rules (preferred)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Minimum Level 3 sequence experience
Strong communication and customer relations skills
Good personnel management skills
Ability to work in both plant/warehouse and office environments
Ability to stand or sit for long periods; bending and reaching as needed
Ability to work in high-noise environments with moving mechanical/electrical equipment
Must wear protective equipment at all times on the shop floor
Ability to operate basic office equipment, scanners, and possibly a tugger or bicycle
Successful completion of mandatory drug screening and background check
$32k-60k yearly est. 17d ago
Client Liaison - Social Security Disability
Wettermark Keith
Liaison job in Birmingham, AL
About Us: We are a fast-paced, client-focused personal injury law firm dedicated to providing compassionate support and exceptional results for individuals injured due to the negligence of others. Our team values professionalism, integrity, and a strong work ethic - and we are looking for a driven Client Liaison to join our growing team in our Social Security department.
Position Summary: Our Client Liaison will serve as the primary point of contact for our Social Security clients. This role is ideal for someone with strong communication and customer service skills who enjoys building relationships and ensuring a positive client experience.
This is a full-time, in-person (Monday - Friday) position in our Birmingham office.
Responsibilities:
Serve as the main contact for assigned clients
Manage client communication, expectations, and status updates
Build and maintain strong, professional client relationships
Address and escalate client concerns as needed
Coordinate with internal teams to meet client needs
Prepare client reports and attend meetings as required
Manage multiple tasks and deadlines
Qualifications:
Prior law office or professional services experience preferred
Excellent communication and organizational skills
Strong customer service and problem-solving abilities
Benefits:
This full-time position will be paid with a competitive hourly salary
Health and dental insurance
Paid time off
$27k-47k yearly est. Auto-Apply 4d ago
TCE Parts / Service Coordinator - BMR, AL
The Taylor Group 4.4
Liaison job in Bessemer, AL
Parts/ Service Coordinator
TCE Bessemer, AL
1050 Power Plant Road
Bessemer, AL 35022
Taylor Construction Equipment distributes multiple lines of construction products with a passion for product, service, and support. TCE supports the construction industry with reliable equipment.
Duties/Responsibilities:
Works with customers and Field Service Mechanics to identify required maintenance.
Advises customers on necessary/suggested services.
Computes cost of replacement parts and labor to restore lift truck to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer.
Processes parts and/or service sales orders in computer for invoicing.
Ensures that all paperwork relevant to each lift truck folder is scanned and kept current.
Keeps up with service personnel's time and summits to Louisville contact per company policy.
Performs the duties of safety coordinator as assigned by the Louisville Safety Director.
Maintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location, and maintenance on vehicles. Issues Purchase orders for repair and maintenance done to vehicles.
Audits all expenses/purchases for all service personnel at Service Center. Creates reports on service mechanic sales, call-in sales, and expenses.
Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action.
Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product. Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers.
Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary.
Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from the Research Analyst at headquarters office.
Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards.
Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory.
Expedites daily parts shipments. Expedites delivery on emergency or back-order items to accommodate customer.
Handles warranty claims and follows through to completion.
Assists supervisor in proper storage and disposal of EPA controlled waste.
Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed.
Supervises service center in absence of Service Center Manager.
Qualifications
Required Skills/Abilities:
Must have very dependable computer skills and be able to work with web base program.
Must be in physical condition as job requires lifting, stooping, and bending.
Must have mechanical aptitude or experience in the forklift or other related fields.
Professional demeanor and self confidence in dealing with customers and outside contacts.
Must have valid driver's license and good driving records to be insurable by corporate insurance carrier.
Operate equipment such as forklift.
Education and Experience:
High School graduate or GED equivalent
Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
Previous experience in a customer service-oriented role preferred.
Benefits:
Medical/Prescription
Dental
Vision
Vacation
10 Holidays
401K
Company Paid Life Insurance
$28k-38k yearly est. 16d ago
Prescription Assistance Coordinator
Uahsf
Liaison job in Birmingham, AL
STATEMENT OF VALUES: Cooper Green Mercy strives to be THE choice for health care in our community. We honor this commitment by embracing our core values of:
Kindness,
Inclusion,
Cleanliness, and;
Attention to Detail.
GENERAL SUMMARY
As a Prescription Assistance Coordinator, your primary responsibility will be to assist patients in applying for prescription assistance programs to ensure patients have access to vital medications. Acting as a liaison between patients, healthcare
providers, and pharmaceutical companies, you will ensure that patients receive the necessary support to access vital medications. and community organizations to navigate the application process and advocate for patient's medication needs. Perform additional tasks and responsibilities as directed by supervisor or management to support the overall
operations of Cooper Green Mercy Health Authority and meet the needs of patients and staff.
KEY RESPONSIBILITIES
1. Program Liaison service as the primary point of contact for pharmaceutical companies and other organizations offering prescription assistance programs. Establish and maintain relationships to ensure timely and accurate information dissemination.
2. Receiving Deliveries receive shipments of medications from pharmaceutical companies, verify the accuracy of each delivery and maintain records of all medication delivery.
3. Document all received medications in our EMR system (NextGen) and notify patients of their medication arrival.
4. Identify patients in need of prescription assistance programs through screenings, referrals, and collaboration with healthcare teams.
5. Educate patients about available prescription assistance programs, eligibility criteria, and application procedures.
6. Assist patients in completing application forms, gathering required documentation, and submitting applications to pharmaceutical companies or assistance programs.
7. Advocate for patients with pharmaceutical companies and other stakeholders to expedite application processing and ensure access to prescribed medications.
8. Communicate effectively with patients, healthcare providers, and pharmaceutical companies to coordinate the enrollment process, address any issues or concerns, and provide regular updates on application statuses.
9. Follow up with patients to track the status of their applications, resolve any issues or barriers, and provide support throughout the process.
10. Maintain accurate records of patients' medication needs, applications, and outcome in compliance with privacy regulations and organizational policies.
11. Collaborate with case managers, social workers, providers and other healthcare professionals to address broader social determinants of health impacting patients' access to medications.
12. Stay informed about changes in prescription assistance programs, eligibility criteria, and application procedures to provide up-to-date assistance to patients.
13. Participate in training sessions, team meeting, and quality improvement initiatives to enhance services and support continuous improvement. Identify community take back and disposable programs and or resources for medications disposal.
14. Perform responsibilities within the realm of patient service coordinator as needed, and other duties as assigned to assist in the operation of CGMHSA.
15. Consistently protects and adhere to patient's privacy, rights and confidentiality.
CRITICAL KNOWLEDGE/SKILLS
1. Strong communication and interpersonal skills, with ability to engage with patients from diverse background and effectively advocate on their behalf.
2. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously.
3. Empathy, compassion, and a commitment to serving vulnerable populations with sensitivity and respect.
4. Proficiency in computer skills, including data entry, document management, and using online application portals.
Position Requirements:
MINIMUM QUALIFICATIONS:
1. High School Diploma or Technical Certificate or a closely related field. Work experience may NOT substitute for education requirements.
2. At least one year of experience working in social services, healthcare with a focus on assisting individuals with accessing healthcare resources and services.
3. Knowledge of prescription assistance programs, pharmaceutical industry practices, and health care systems.
WORK ENVIRONMENT
This role may require lifting up to 50 lbs.
The work location for this role is onsite.
Cooper Green Mercy Health Services Authority is proud to be an AA/EOE/M/F/Vet/Disabled employer.
$29k-41k yearly est. 10d ago
Community Liaison - Hospice
Brightspring Health Services
Liaison job in Birmingham, AL
Our Company
Oasis Healthcare
Coverage area: Birmingham, AL
Schedule: M-F, 8a-5p
Are you passionate about connecting people to compassionate care? Oasis Healthcare is seeking a Community Liaison in Birmingham, AL that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
About our Line of Business At Oasis Healthcare, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Oasis Healthcare, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit **************** Follow us on Facebook and LinkedIn.
$29k-40k yearly est. Auto-Apply 4d ago
Real Estate Services Coordinator
Alabama Professional Services 4.5
Liaison job in Birmingham, AL
Job DescriptionSalary: $15-$17/hour
Join Our Team as a Real Estate Services Coordinator
Alabama Professional Services (APS) | Serving Alabama Since 1977
AtAlabama Professional Services (APS), weve proudly helped Alabama homeowners with safe, precise, and reliable home solutions for more than 40 years. As a family-owned company, we believe in treating our employees like family toooffering a workplace where your hard work is valued, your career can grow, and your contributions truly matter.
We are looking for an enthusiastic, detail-oriented Real Estate Services Coordinator to support our growing office team. In this role, youll be the go-to connection for real estate professionals across the state, ensuring contracts and inspections run smoothly and closings happen on time.
Why Youll Love Working Here
Support & Stability: Backed by 40+ years of experience and an established reputation in the community.
Growth & Opportunity: Build your career with room to expand responsibilities and earn more over time.
Team Culture: Join a friendly, professional environment that values collaboration, learning, and mutual respect.
Competitive Pay & Benefits: Medical, dental, vision, life insurance, 401(k), and incentive opportunities.
What Youll Do
Manage billing, scheduling, and processing of real estate paperwork for closings.
Serve as the primary point of contact for real estate agents and technicians, answering questions and coordinating schedules.
Prepare, review, and document termite service contracts.
Provide professional updates via phone, email, and in-person communication.
Maintain accurate records and ensure all paperwork meets industry and legal requirements.
Collect payments from agents and homeowners for services provided.
Collaborate with technicians and supervisors to resolve challenges quickly and effectively.
What Were Looking For
Some real estate experience is helpful (but not requiredwell train you!).
Positive, proactive attitude and willingness to own your responsibilities.
Strong communication skills and customer-first mindset.
Detail-oriented with excellent organizational skills.
Ability to work under deadlines while keeping things accurate and on track.
High school diploma or equivalent required.
Must pass a background and drug screening.
Perks & Benefits
Comprehensive health, dental, vision, and life insurance.
401(k) retirement plan.
Incentive-based pay opportunities.
The tools, training, and support you need to succeed.
A respectful, upbeat workplace where your hard work is recognized.
At APS, we believe in creatingremarkable experiencesfor our customers and our employees. If youre ready to build a career in a fast-paced, people-focused environment, we want to hear from you.
Apply today and start building your future with APS!
Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
$15-17 hourly 1d ago
Patient Liaison
Adapthealth LLC
Liaison job in Birmingham, AL
Requirements
Education and Experience Requirements:
High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred
One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry
The exact job experience considered must be DME, Diabetes, Incontinence Sales.
Valid and unrestricted driver's license in the state of residence
Physical Demands and Work Environment:
Must be able to bend, stoop, stretch, stand, and sit for extended periods.
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
The work environment may be stressful at times, as overall office activities and work levels fluctuate.
Subject to long periods of sitting and exposure to the computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens
May be exposed to angry or irate customers, patients, or referral sources.
Ability to utilize a personal computer and other office equipment.
Must be able to lift 30 pounds as needed.
Physical and mental ability to provide clinical assessments
Ability to travel independently throughout the service area.
Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of the position.
$23k-32k yearly est. 8d ago
Marketing and Outreach Coordinator
Elevation Individual and Family Therapy
Liaison job in Homewood, AL
Benefits:
401(k)
401(k) matching
Employee discounts
Job Title: Marketing and Outreach Coordinator Company: Elevation Individual and Family Therapy Job Type: Part-time (Potential for Full Time)
Reports to: CEO
Job Summary:
Elevation Individual and Family Therapy is seeking a dynamic and innovative Marketing and Outreach Coordinator to join our team. This role is crucial in promoting our brand, driving client engagement, fostering community relationships, and promoting the sales of our digital and physical products. The ideal candidate will have a passion for mental health, a knack for creative marketing strategies, and a commitment to community engagement.
Responsibilities:
Marketing:
- Develop, implement, and manage comprehensive marketing campaigns across multiple platforms (YouTube, Instagram, Facebook, Pinterest, Google Ads, etc.) to create brand awareness, drive traffic to the Elevation Individual and Family Therapy website for appointment scheduling, and promote the sales of our digital and physical products
- Create and maintain content calendars for social media platforms, ensuring consistent and engaging content aligned with our brand's voice and goals.
- Monitor, analyze, and report on the performance of marketing campaigns, using data to optimize strategies and achieve KPIs.
- Collaborate with graphic designers as needed to enhance the quality and content of the company's website.
-Collaborate with team and any necessary third party venders for the creation of marketing materials such as digital ads, blog posts, videos, newsletters, and promotional content for products.
• Manage and update the company's website with relevant content, ensuring it is user-friendly and optimized for SEO.
• Develop and execute digital ad campaigns on platforms such as Google Ads to target specific audiences and drive client acquisition and product sales.
• Utilize email marketing, influencer partnerships, and other marketing tactics to expand our reach and engage with potential clients and customers.
Community Outreach:
• Plan, coordinate, and execute community events, resource fairs, and outreach initiatives to raise awareness about our services and engage with the community.
• Build and maintain relationships with community stakeholders, including local businesses, schools, non-profits, and other organizations.
• Represent Elevation Individual and Family Therapy at community meetings, health fairs, and other public events.
• Coordinate quarterly stakeholder meetings as required by the Medicaid contract, ensuring all necessary preparations and follow-ups are completed.
• Develop outreach materials and presentations tailored to different audiences, highlighting the benefits of our services and our commitment to mental health.
Product Promotion:
• Create and implement marketing strategies to promote the sales of our digital and physical products, including but not limited to, workshops, e-books, therapy tools, and other resources.
• Analyze market trends and customer feedback to continuously improve product offerings and marketing approaches for products and therapy services.
• Track and report on service and product sales performance, adjusting strategies as needed to meet sales targets.
Administrative and Collaborative Duties:
• Assist in the development and maintenance of a comprehensive SOP manual for the Marketing and Community Engagement Department, ensuring it is easy to update and accessible for all team members.
• Collaborate with other departments to align marketing and outreach strategies with overall company goals and initiatives.
• Stay up-to-date with industry trends, best practices, and emerging technologies in digital marketing and community engagement.
• Provide regular reports and updates to the administrative manager and other key stakeholders on the progress of marketing and outreach initiatives. Compensation: $18.00 per hour
MEET OUR CEO TIONNA HARRIS CRAWFORD, MSW, LCSW Featured in the Northwest Indiana Times newspaper and Psychology Today, Tionna Harris is a passionate therapist devoted to helping others. Tionna Harris Crawford is a Licensed Clinical Social Worker (LCSW) in Indiana and Illinois, as well as a proud alumna of Indiana State University. Tionna created Elevation IFT with the vision of a safe space for youth and families to address issues and improve the quality of their lives. Tionna prides herself in being down to earth and going the extra mile to meet the needs of her clients. In her spare time, Tionna enjoys painting, listening to music, and binge watching shows on Netflix and Hulu (Law and Order is her favorite!).
OUR TREATMENT FOCUS Our agency was created to help everyday people recognize the strengths they already possess and use these strengths to live purposeful and fulfilling lives. We provide therapy services to individuals of all ages, couples, and families.
OUR "WHY" Why do we exist? To help our patients live a purposeful, balanced life. To help heal from emotional pains, grow from struggles, and live the life they want to live. Often, people feel alone and trapped by negative circumstances or obstacles. At Elevation IFT, we are passionate about helping patients through life's journey every step of the way, regardless of the circumstance.
$18 hourly Auto-Apply 60d+ ago
Hospitality Service Support
Trussville 3.8
Liaison job in Birmingham, AL
The mission of Hooters is to “
Make People Happy
” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.
Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.
Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.
Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Responsibilities:
a. Guest Happiness
· Food & Beverage Quality Assurance
· Order Accuracy
· Speed of Service
· Accurate Food Presentation
· Friendly & Attentive Customer Service
b. Financial Management
· Responsible Cash Handling
c. Brand Operating Standards
· Welcoming, Personal, & Courteous
· Ensures Proper Sanitation and Food Handling
· Prepared, in Uniform & Punctual for Shift
· Cleanliness
d. Other
· Menu Knowledge
· Rotation Seating
· Aware of Events & Specials
· Sense of Urgency
· Store Events Spokesperson
· Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
· Facility Maintenance and Cleanliness
· Ensures Products are Available for FOH Employees
Qualifications:
Must be 17/18 years of age or older
Customer Service Skills
Basic Mathematical Computations Skills
Ability to Promote Brand Integrity
Ability to Maintain Professionalism at All Times
Ability to Communicate Clearly
Ability to Work Well with Others
Ability to Multi-Task within a Fast-Paced Environment
Ability to Adapt to Change
Menu Knowledge
Knowledge of Sanitation and Use of MSDS
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
$27k-38k yearly est. 60d+ ago
Field Marketing and Community Outreach Specialist
Mainstreet Family Care 3.5
Liaison job in Birmingham, AL
Field Marketing & Community Outreach Specialist
MainStreet Family Care is expanding our community footprint, and we're launching a brand-new role designed for someone who genuinely thrives on movement, variety, and fresh experiences. If you're the type of person who panics when you don't have your next trip locked in - and you draw energy from meeting new people and being out in the community - this is the opportunity you've been waiting for!
This is a high-ownership role with a broad creative runway. You'll be based at our Birmingham, AL headquarters alongside our Marketing Team, but you'll spend 30-50% of your time on the road representing MainStreet at schools, pediatric offices, fairs, festivals, and community events. With limited day-to-day oversight, you'll shape your own outreach strategy, build partnerships, and create compelling content that showcases MainStreet's impact across the region.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexible 40-hour schedule once settled)
Travel: 30-50%
Location: Birmingham, AL HQ with frequent regional travel
Essential Functions:
• Conduct high-volume outreach to schools, pediatric offices, civic groups, and community organizations to build strategic partnerships
• Independently plan and execute outreach activities and events, bringing creativity, strong logistics, and an eye for engagement
• Occasionally representing MainStreet or KidsStreet on television and/or radio segments as needed.
• Serve as MainStreet's brand ambassador at back-to-school bashes, health fairs, festivals, and other high-visibility community events
• Drive daily cold-calling efforts and maintain consistent follow-up with prospective partners
• Produce community-facing content (photos, videos, short-form posts) that highlights events, partnerships, and MainStreet's presence in each market
• Maintain structured outreach pipelines, event calendars, and tracking sheets using Excel
• Identify opportunities for expanded brand visibility and propose new outreach concepts
• Build and sustain relationships with key community stakeholders
• Coordinate with Marketing on collateral needs, content direction, and promotional strategies
• Research and join social media groups for moms in our KidsStreet markets.
• Support additional marketing and administrative efforts as needed
Qualifications:
• Highly independent; thrives when given broad direction and significant autonomy
• Strong comfort with high-volume cold calling and phone-based engagement
• Confident communicator with a friendly, polished, and professional presence
• Demonstrated ability to create engaging, community-focused content for social media
• High attention to detail; strong organization and follow-through
• Experience in outreach, events, marketing, or partnership-building preferred
• Proficiency in Excel and comfort maintaining structured tracking documents
• Willingness to travel 30-50%, including occasional evenings/weekends for events
• Creative thinker who brings initiative, enthusiasm, and strong problem-solving skills
Benefits:
• Company contribution towards health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Unique opportunity to travel across NC, FL, AL, GA, and PA while representing MainStreet in the communities we serve
$28k-37k yearly est. 48d ago
Community Health Worker
Cahaba Medical Care 3.0
Liaison job in Centreville, AL
Key Responsibilities: * Keep accurate, updated, organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits * Answer questions about benefits available to individuals or refer them to the correct organization to get help
* Discuss benefits like child care, food stamps, housekeeping, sanitation and money management to determine needs versus wants
* Review and submit reports requested by the Social Services Coordinator or Case Managers
* Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
* Assist with sliding fee applications
* Assist with patient assistant applications
* Assist with clerical needs, as requested.
* Complete transportation and home visits, as requested
* Regular and punctual attendance in office during business hours
Requirements:
* High school diploma or GED
* Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
* Excellent organizational, interpersonal and communication skills
* High level of flexibility and willingness to help with the daily tasks
Preferred:
* Experience in some type of customer service role
$26k-34k yearly est. 20d ago
Service Coordinator
Energy Systems Southeast 4.1
Liaison job in Birmingham, AL
Energy Systems Southeast, LLC (ESSE), is currently searching for a Service Coordinator.
Typical Duties Include:
Oversee daily/weekly workflow for an Industrial Generator Service Company.
Must possess excellent verbal and written communications, and customer service skills.
Manage multiple active jobs from dispatch through completion.
Must be able to make quick accurate decisions regarding adjustments to schedules based on the needs or severity of the situation.
Must be able to maintain a clear traceable flow of communication with multiple parties when scheduling projects and service.
Minimum Qualifications Required:
Drug-Free Workplace: Must be able to pass a drug test upon hiring and any time during employment (random drug testing with a zero-tolerance policy).
Experience dispatching and managing jobs daily is strongly desired.
Strong work ethic required: initiative, tenacity & enjoys a challenge.
Must have basic to average proficiency with Microsoft Office products to include Outlook, and Internet-based programs.
Company Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401k
Life Insurance and AD&D
Short Term Disability
Long Term Disability
Accident Insurance
Paid Vacation, Holidays
Competitive pay
Energy Systems Southeast, LLC is a proven name in the power systems industry offering comprehensive emergency power system services to residential and industrial customers throughout the southeast. Over the years as our reputation has grown, our service area has expanded and now includes Alabama, Arkansas, Georgia, Florida, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee and Virginia. Our growth has largely been possible through a single-minded commitment and focus on customer service and expertise. We are committed to investing in our people through training and certification programs.
$26k-35k yearly est. 60d+ ago
Service Coordinator
Nixon Power 3.2
Liaison job in Gardendale, AL
With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power (formerly Kohler Power) generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a "can do" attitude, and enjoy providing premium services to customers.
We are currently looking for an energetic self-starter to join the team as a Service Coordinator. In this role, you will support the Service department by scheduling and tracking service work, as well as dispatching Technicians within your assigned territory. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. We're looking for someone who is eager to learn and grow, demonstrates sound judgement, and excels in managing multiple responsibilities effectively.
What you'll be doing:
* Interact with customers to schedule service calls and maintain service job quotes.
* Schedule, dispatch, and track status of technicians.
* Open and update work orders.
* Responsible for service job quotes
* Collect, review, and process Tech generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.
* Collaborate with internal departments to support Technicians and their needs to complete service orders.
* Other duties as assigned.
What we're looking for:
* Minimum 3-5 years of experience in customer facing positions
* Proficient in Microsoft Office Suite of programs.
* Strong communication skills both written and verbal.
* Exceptional customer service skills.
* Strong organizational skills.
* Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
What's in it for you?
* Competitive compensation package
* Full Benefits: Medical, Vision, Dental, and more!
* Paid Time Off
* 401(k) matching
* Opportunity to get in with an industry leading organization
* Team-oriented culture
$27k-36k yearly est. 14d ago
Senior Community Liaison - Hospice
Brightspring Health Services
Liaison job in Birmingham, AL
Our Company
Oasis Healthcare
Coverage area: Birmingham, AL
Schedule: M-F, 8a-5p
The Senior Community Liaison is responsible for driving hospice referral growth through strategic outreach, relationship development, and territory planning. Leads sales efforts by engaging referral sources, promoting hospice services, and supporting team performance across assigned regions. Collaborates with internal teams to ensure seamless care transitions and maintains compliance with regulatory standards. Provides mentorship to Community Liaisons, contributes to marketing strategy, and plays a key role in shaping regional customer engagement and acquisition practices.
Responsibilities
· Conduct in-person sales calls to existing and potential referral sources, including hospitals, physician practices, nursing homes, assisted living facilities, and other relevant organizations.
· Document all interactions and activities accurately and timely in the CRM system.
· Build and maintain strong, professional relationships with referral sources to increase awareness and generate hospice referrals.
· Leverage market data and territory insights to develop and execute effective outreach plans, ensuring optimal reach and frequency to achieve referral targets.
· Promote hospice programs and services to professionals, civic organizations, and community groups.
· Participate in company-provided training and self-study opportunities to enhance knowledge of hospice care and related disease states.
· Maintain a thorough understanding of hospice care benefits to effectively communicate value to referral sources and families.
· Collaborate with internal operational and clinical teams to ensure quality care and seamless service delivery.
· Coordinate with other BrightSpring service lines within the territory, when applicable, to support a continuum of care.
· Complete administrative tasks including CRM updates, expense reporting, and business planning accurately and on time.
· Ensure compliance with all applicable state, federal, and local regulatory requirements.
· Assist in the interviewing and hiring process for Community Liaisons, ensuring alignment with organizational values and goals.
· Provide training and mentorship to new Community Liaisons to support their professional development and effective team integration.
· Conduct monthly field coaching to support the development and success of team members.
· Assist in the development of marketing strategies and collateral to strengthen brand presence and support sales initiatives.
· Support growth strategies and initiatives as delegated by the supervisor.
· Travel to other areas as needed to support Community Liaisons and ensure consistent team performance across territories.
· Play a critical role in shaping and implementing best practices for customer engagement, retention, and acquisition across the region.
Qualifications
· Bachelor's or Master's degree in business, healthcare, or a related discipline.
· Minimum of 3 years of successful healthcare marketing experience.
· Proven ability to collaborate with operations and clinical teams to optimize key performance indicators (KPIs).
· Must be in good standing with at least 12 months in current position.
· Demonstrated growth in current territory with consistent achievement of performance goals.
· Demonstrate strong interpersonal and communication skills, with the ability to engage tactfully and professionally with referral sources, customers, community stakeholders, and internal teams.
· Apply effective marketing and promotional strategies to drive awareness and referral growth.
· Exhibit strong negotiation, public relations, and customer engagement capabilities.
· Display autonomy, assertiveness, flexibility, and collaboration in executing job responsibilities.
· Utilize CRM systems for accurate documentation and territory planning.
· Interpret and apply market data and territory insights to develop outreach strategies.
· Maintain comprehensive knowledge of hospice care benefits and related disease states.
· Understand disease processes and conduct thorough medical record reviews to assess hospice eligibility.
· Collaborate effectively with operational and clinical teams to ensure seamless care transitions and service delivery.
· Demonstrate organizational and time management skills to meet referral and performance targets.
· Maintain current knowledge of healthcare marketing practices, regulatory requirements, and community resources.
· Provide mentorship and coaching to team members, supporting professional development and performance consistency across territories.
· Support strategic planning and contribute to the development of marketing materials and initiatives that enhance brand presence.
About our Line of Business At Oasis Healthcare, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Oasis Healthcare, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit **************** Follow us on Facebook and LinkedIn.
$29k-40k yearly est. Auto-Apply 6d ago
Community Health Worker
Cahaba Medical Care Foundation 3.0
Liaison job in Centreville, AL
Key Responsibilities:
Keep accurate, updated, organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
$26k-34k yearly est. Auto-Apply 60d+ ago
Service Coordinator
Nixon Power Services 3.2
Liaison job in Gardendale, AL
With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power (formerly Kohler Power) generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
We are currently looking for an energetic self-starter to join the team as a Service Coordinator . In this role, you will support the Service department by scheduling and tracking service work, as well as dispatching Technicians within your assigned territory. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. We're looking for someone who is eager to learn and grow, demonstrates sound judgement, and excels in managing multiple responsibilities effectively.
What you'll be doing:
Interact with customers to schedule service calls and maintain service job quotes.
Schedule, dispatch, and track status of technicians.
Open and update work orders.
Responsible for service job quotes
Collect, review, and process Tech generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.
Collaborate with internal departments to support Technicians and their needs to complete service orders.
Other duties as assigned.
What we're looking for:
Minimum 3-5 years of experience in customer facing positions
Proficient in Microsoft Office Suite of programs.
Strong communication skills both written and verbal.
Exceptional customer service skills.
Strong organizational skills.
Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
What's in it for you?
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Paid Time Off
401(k) matching
Opportunity to get in with an industry leading organization
Team-oriented culture
The average liaison in Hoover, AL earns between $24,000 and $79,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Hoover, AL
$44,000
What are the biggest employers of Liaisons in Hoover, AL?
The biggest employers of Liaisons in Hoover, AL are: