JOB SUMMARY Our customer service liaison provides services by implementing administrative systems, procedures, and policies. S/He is also responsible for monitoring administrative projects. DUTIES & RESPONSIBILITIES
Responds quickly to a multi-line telephone system; answers and routes calls
Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner
Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars
Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties
Gives pulled file requests to the appropriate personnel as requested
Processes incoming searches/inquiries via email
Coordinates meetings and organizes catering
Maintains reception area(s) and conference room(s); keeps areas tidy
Coordinates and implements office services (e.g., purchasing of office supplies)
Communicates operating policies to customers and clients
Responsible for presenting and obtaining results from customer surveys
Obtain pictures, testimonials, etc to be used for marketing
Assists with special events
Performs other duties as assigned by supervisor
Adheres to company policies and guidelines
QUALIFICATIONS EXPERIENCE No prior experience required. EDUCATION A high school diploma is required. CERTIFICATIONS, LICENSES, INSURANCE No certifications, licenses, or insurance are required. KNOWLEDGE No prerequisite knowledge is required for this position. SKILLS
Adaptable: displays the capability to adapt to new, different, or changing requirements
Attentive to details
Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws
Critical thinking: uses logical thought processes to analyze and draw conclusions
Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
Dependable and reliable: displays responsible behaviors at work
Initiative: demonstrates a willingness to work and seeks out new work challenges
Integrity: treats others with honesty, fairness, and respect
Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks
Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions
Professional: maintains a professional demeanor at work
Reading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations
Respectful: works effectively with those who have diverse backgrounds
Team player: demonstrates the ability to work effectively with others
Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers
Telephone skills, including a pleasant phone voice and etiquette
Verbal communication: maintains open lines of communication with others
Writing: uses standard English to clearly communicate thoughts, ideas, and information in written for
ESSENTIAL JOB FUNCTIONS (including physical requirements)
This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.
$24k-32k yearly est. 60d+ ago
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Community Liaison - Top Secret Part Time
Silosmashers 4.0
Liaison job in Huntsville, AL
Job Description
SiloSmashers, Inc. is a strategy, technology, and management consulting firm, founded in 1992, and located in Reston, Virginia. SiloSmashers delivers superior services and solutions to the public sector in the areas of project/program management, performance management, and IT security. The company provides innovative, collaborative business approaches, and proven methodologies that enable customers to break down organizational silos and optimize operational efficiency to achieve peak performance and mission success. Come join our team!
Job Duties:
Devise procedures to solve complex problems. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirements specifications.
Provide consultation on complex projects while considering the business implications of the applications of technology to the current and future business environment.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Demonstrate customer service experience working with multiple stakeholders in various stages of acquisition-related matters.
Demonstrate experience in using financial systems.
Perform appropriate market research by analyzing industry and market conditions to determine viable sources.
Demonstrate knowledge of National Aeronautics and Space Administration Solution for Enterprise-Wide Procurement (NASA SEWP), Government-Wide Acquisition Contracts (GWACs), and SAM.gov
Qualifications:
US Citizen
Active Top Secret security clearance
Bachelor's degree from an accredited university or college with eight (8) years or more of business analyst experience. Educational requirement may be waived if the candidate has ten (10) or more years of experience.
Eight (8) years or more experience to comprehend, analyze, and interpret complex documents
Ability to present information and respond effectively to sensitive issues.
Ability to solve problems involving various complex situations.
Eight (8) years or more experience with writing SOWs, IGCEs, Market Research, J&As for Information Technology, Professional Services, Research and Development and/or Cybersecurity requirements
What we offer:
SiloSmashers offers its employees opportunities to be their best in careers in management and technology consulting. There is a place at SiloSmashers for experienced professionals, transitioning military personnel, new graduates, cleared professionals, and referrals from current SiloSmashers employees. At SiloSmashers you will do important work, surrounded by professional colleagues, in a company that is dedicated to client satisfaction.
SiloSmashers strives to offer an environment where employees can achieve everything that is important to them. To support this philosophy, we provide not only competitive compensation, retirement benefits, health benefits, and work-life and wellness programs, but also leave programs, and career growth opportunities. For more information please visit the SiloSmashers website at *********************
SiloSmashers, Inc., is an Equal Opportunity Employer.
Job Posted by ApplicantPro
$40k-52k yearly est. 24d ago
Customer Service Liaison - NHC Centralized Referral Operation (CRO)
National Healthcare Corporation 4.1
Liaison job in Pulaski, TN
Customer Service Liaison for NHC NHC - National HealthCare Corporation is looking for a Customer Service Liaison to join our team. The Customer Service Liaison assists in the admission process with potential patients and/or families in the patient's current setting, as well as develop positive productive relationships with current and potential referral sources, patients, and families.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
Full Time - Customer Service Liaison
Are you a motivated individual who thrives in a high paced environment? Are you interested in assisting patients with their transition through healthcare? We would like for you to consider our opportunity to join the Centralized Referral Operation and carry out our vision of seamless transfers of patients from the acute care setting to post-acute care, one patient at a time. We transition patients from the acute setting to post-acute care, 34 Skilled Nursing Facilities (SNFs) and 19 Home Health Care agencies. We are located in Pulaski TN adjacent to NHC HealthCare Pulaski.
The Home Base for this position is NHC Maury Regional Transitional Care Center with daily travel to Maury Regional Medical Center to with patients and families at bedside to complete admission paperwork for NHC Columbia, NHC Maury Transitional Care Center, NHC Lewisburg, NHC Oakwood, NHC Lawrenceburg, NHC Scott, and NHC Pulaski.
As the Customer Service Liaison, your duties will include daily travel to Maury Regional Medical Center, interacting with patients and/or families, and communication with CRO team members and NHC Center admission coordinators. You will be responsible for completion of admission paperwork with patients and/or family members, producing monthly tracking log, and positively impacting SNF admissions.
If you are passionate about transitions in healthcare and excited about the opportunity to be a part of growing team, we would love the opportunity to meet you.
Position Highlights:
* Enjoys a fast-paced environment
* Strong inter-personal skills
* Exceptional customer expectations
* Remote Office
* Daily Travel (no overnight)
If you like more details, please contact Scarlett Harris, Director of Centralized Referral Operation - ******************* or Emily Tucker, Regional Director of Social Services - ************************
NHC offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, stock options, paid time off, 401 (k) with generous company match, and more.
We offer competitive rates and benefits for part time employment including dental, vision, disability insurance, 401 (k) with generous company match, and more.
The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com
We look forward to talking with you!
EOE
$31k-36k yearly est. Easy Apply 60d+ ago
Patient Advocate Coordinator/Patient Assistance Program Coordinator
Clearview Cancer Institute 3.6
Liaison job in Huntsville, AL
Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Purpose
The purpose of the Patient Assistance Program Coordinator is to collaborate with pharmaceutical companies in order to obtain medications prescribed by CCI physicians.
Essential Job Functions
Coordinate, collaborate, and provide information to pharmaceutical companies in order to obtain indigent supply medications prescribed by CCI physicians.
Coordinate information between CCI's Business Office, CCI Social Workers, Huntsville Hospital/Decatur Morgan Hospital Pharmacy, Huntsville Hospital Business Office, and Huntsville Hospital/Decatur Morgan Hospital Outpatient medical facilities, and other facilities hospitals regarding chemotherapy drug charges and treatment/ insurance status.
Submit necessary documentation in a timely manner.
Track medication reimbursement for Huntsville Hospital, Decatur Morgan Hospital, CCI Main, and CCI Decatur.
Other duties as assigned.
Qualifications
Must have excellent organizational skills.
Must have excellent time management and prioritization skills.
Must be able to analyze information quickly.
Must be able to multi-task and shift between tasks easily.
Must be a self-starter and be able to work independently while still communicating effectively with other departments.
Must be proficient and competent in all CCI programs required to perform job duties including but not limited to Microsoft Office, EHR, Outlook, and Internet.
Education/Experience
Oncology experience preferred.
Working knowledge of Huntsville Hospital Chair processes preferred.
Working conditions
This position works closely with the pharmacy and social work department of a busy oncology/hematology clinic. Direct patient contact may be required depending on the task at hand.
Physical requirements
This position requires that the employee be able to sit and work on a computer for up to eight hours a day. This position also requires that the employee be able to stand and walk several times a day in order to complete assigned tasks.
Direct Reports
This position is not a supervisory position.
$30k-44k yearly est. Auto-Apply 13d ago
Service Coordinator
Meriplex 3.7
Liaison job in Huntsville, AL
The Service Coordinator reports to the Manager, Technical Assistance Center and is the primary customer contact and liaison during customer onboarding and implementation of services. They are responsible for coordinating small/medium technical MRR implementations with internal operations teams through within the accepted timeline, budget, and scope, ensuring customer satisfaction.
Key Responsibilities/ Duties:
Follow processes to implement small/medium MRR and NRR agreements through delivery process.
Manage the configuration process for ordering, disconnecting, and billing of products
Escalate, track, and resolve issues quickly.
Develop and maintain positive relationships with customers, vendors, and internal teams.
Interface directly with customers to communicate implementation schedule, on-going project status, issues and responses to questions.
Proactively manage milestones and communications throughout the delivery process.
Establish relationships with vendors to confirm circuit delivery by the carrier and internal teams.
Provide weekly updates and report risks on deliverables to the customer and management.
Maintain accurate and timely documentation of implementation steps, status, costs, and process.
Accurately and completely update information in Meriplex Systems.
Provide scheduled status updates on assigned implementations to appropriate stakeholders.
Submit vendor orders and manage the vendor order lifecycle.
Knowledge, Skills, Abilities, and Behaviors:
Advanced knowledge of MS Word, MS Excel preferred.
Knowledge and experience with network processes preferred.
Strong business acumen and understanding of corporate workflow.
Ability to thrive in a dynamic, fast-paced environment.
Detail oriented and highly accurate data entry.
Strong analytical, problem-solving, project management and organizational skills.
High integrity and strong business ethics.
Strong customer service experience, excellent verbal and written communication skills
Able to work both independently with little supervision and in a collaborative team environment to complete job assignments.
Education/ Experience:
2-5 years' experience in Information Technology, customer support, and technical services.
Familiar with networking and data service types.
Enterprise Domain, On-Prem/Cloud Server, and networking configuration experience desired, not required.
Familiar with Enterprise IT best practices preferred.
Experience with ConnectWise or other network or ticketing systems preferred.
Certifications:
N/A
Physical Demands:
Sedentary Work - Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
#LI-DNP
$27k-35k yearly est. 53d ago
Community Liaison - Hospice
Brightspring Health Services
Liaison job in Huntsville, AL
Our Company
Hospice of North Alabama
Coverage Area: Huntsville, AL (Madison County)
Schedule: Monday - Friday 8:00 - 5:00
Are you passionate about connecting people to compassionate care? Hospice of North Alabama is seeking a Community Liaison in Huntsville, AL that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
About our Line of Business At Hospice of North Alabama, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Hospice of North Alabama, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit ****************************** Follow us on Facebook and LinkedIn.
$29k-40k yearly est. Auto-Apply 18d ago
Outreach Worker/Health Navigator
Central North Alabama Health Services 3.9
Liaison job in Huntsville, AL
Schedule: Monday-Tuesday: 8 AM-6 PM; Wednesday-Friday 8 AM - 5 PM + Required OT
Pay Range: $18 - $20 Based on level of experience
Central North Alabama Health Services, Inc. (CNAHSI) is dedicated to delivering comprehensive, high-quality healthcare to the communities we serve. Through our five community health centers, we provide medical, dental, pharmacy, behavioral health, and chiropractic services to underrepresented populations across Madison, Limestone, and Morgan counties. As a Joint Commission-accredited and Patient-Centered Medical Home Certified Organization, we are committed to improving lives by ensuring access to compassionate and exceptional care for all.
Purpose:
The Outreach Worker/Health Navigator (OW/HN) connects underserved and vulnerable populations to health care services offered by Central North Alabama Health Services, Inc. This role focuses on community engagement, health education, and assisting patients with enrollment in insurance and health programs. OW/HN helps patients access medical, behavioral, dental, and preventive care while addressing barriers such as transportation, housing, insurance, and language. They serve as a bridge between the community and the health center to promote equitable, comprehensive care.
Key Responsibilities: Pleae note, these are not all inclusive.
Engage community through outreach activities (health fairs, vaccination drives, schools, events).
Provide culturally and linguistically appropriate health education on preventive care and chronic disease management.
Assist patients with enrollment in Medicaid, Medicare, marketplace insurance, and discount programs; maintain CAC certification.
Identify and address social determinants of health (food insecurity, housing, transportation).
Coordinate referrals, appointments, and follow-up care with clinical teams.
Document outreach activities and patient interactions accurately in electronic health records.
Maintain compliance with confidentiality, HIPAA, and organizational policies.
Participate in team huddles, training, and professional development.
Support population health management to reduce unnecessary hospitalizations and improve outcomes.
$18-20 hourly 34d ago
Community Liaison - Hospice
Res-Care, Inc. 4.0
Liaison job in Huntsville, AL
Our Company Hospice of North Alabama Office Location: 2905 Westcorp Blvd SW #116, Huntsville, AL 35805Coverage Area: Huntsville, AL (Madison County) Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Hospice of North Alabama is seeking a Community Liaison in Huntsville, AL that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
* Grow your career in healthcare sales and outreach
* Make a real impact by connecting people to compassionate end-of-life care
* Engage with the community through events and networking
* Gain specialized knowledge in hospice care and related conditions
* Enjoy a dynamic, goal-driven role with autonomy and flexibility
* Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
* Visit hospitals, clinics, and senior care facilities to promote our hospice services
* Build strong, ongoing relationships with doctors, nurses, and referral partners
* Attend community events to raise awareness and represent our brand
* Track and manage outreach activity in our system (CRM)
* Use market insights to plan and improve outreach efforts
* Educate families and professionals on hospice benefits and how we can help
* Work with our care team to ensure smooth patient referrals and quality care
* Stay current on hospice care through training and self-learning
* Complete reports, documentation, and other admin tasks on time
* Follow all healthcare rules and regulations
Benefits and Perks for You!
* Medical, Dental, Vision insurance
* Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
* Tuition discounts & reimbursement
* 401(k) with company match
* Generous PTO
* Mileage reimbursement
* Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
* Benefits may vary by employment status
Qualifications
* 2+ years health care marketing experience
* Current and valid state driver's license
* Proof of auto insurance
* Strong interpersonal and communication skills
* Computer literacy and knowledge of relevant healthcare and administrative software
* Excellent analytical and problem-solving skills
* Organizational and time management skills
* Ability to work independently
* Ability to work closely and professionally with others at all levels of the organization and communities that we serve
* Demonstrates the highest degree of customer service and professionalism
About our Line of Business
At Hospice of North Alabama, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Hospice of North Alabama, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit ****************************** Follow us on Facebook and LinkedIn.
$28k-37k yearly est. Auto-Apply 60d+ ago
Huntsville, AL - Program Coordinator
Kidcam LLC
Liaison job in Huntsville, AL
Job DescriptionThe Kidcam Program Director is responsible for designing and delivering a dynamic, well-balanced camp experience by planning and executing weekly schedules and activities. This role ensures that programming is engaging, age-appropriate, and reflective of Kidcam's mission to create a safe, fun, and memorable summer for every camper.
Pre-Camp: The Program Director works closely with the Camp Director to design weekly schedules, organize supply lists, and prepare staff training on how to facilitate activities, games, and transitions.
During Camp: The Program Director oversees the daily flow of programming, ensuring activities are implemented smoothly and on time. They maintain supplies and equipment, provide hands-on guidance to staff, and manage logistics for special events, field trips, and transportation. Their leadership helps ensure campers are actively engaged, transitions are efficient, and program quality remains consistent throughout the summer.
Post-Camp: The Program Director is responsible for closing out program records, inventorying supplies and equipment, and providing feedback on activities to support future planning and continuous improvement.
$32k-48k yearly est. 26d ago
Community Consultant
Regency Retirement Village Huntsville
Liaison job in Huntsville, AL
at Regency Huntsville. Regency Senior Living is a Non-Mandate Company a Are you currently working in a job as a sales professional in senior living and ready to move to a career and a community where you truly will be part of a family? Are you ready to work for a company that truly compensates you well for experience and success in senior living sales? A company that has one of the best bonus plans in the industry? Regency Senor Living Birmingham, as part of the Regency Senior Living family is the place for you. Regency is a small privately owned company where everyone does know your name. Our owners understand the importance of a job well done all while still having fun.
The requirements for this position are being able to set purpose driven appointments, build a strong referral base, feels comfortable with public speaking, one who understands needs based/integrity selling, a great listener, empathetic but confident closer, with assertive follow-up skills who knows how to create and implement sales campaigns, meaningful quarterly marketing plans and has successfully met and/or over-achieved company sales quotas.
If you are a proven Senior Living Sales Professional who would enjoy working for a compassionate company, the stability of a great base salary plus bonus opportunities and a sense of fulfillment at the end of the day knowing that you have truly helped someone then, you have found the right company!
Job Responsibilities:
* Responsible for the development and execution of community marketing initiatives.
* Oversees the day-to-day management of marketing channels, systems and promotions of facilities and corporate branding (if applicable)
* Channels include Internet, external as well as internal referrals, direct marketing and media.
* Manage collateral development and inventories, sales support systems, building strong and positive referral relationships, as well as crafting and executing promotions to drive sales.
All potential candidates must have:
* A minimum of 2+ years of sales experience
* Successful track record of relationship building inside/outside sales
* Demonstrated track record of accomplishments in marketing of senior living and planning business-to-consumer marketing channels
* Experience evaluating business trends, and developing and successfully implementing new programs and strategies that enhance individual community as well as company performance
* Ability to work effectively in a dynamic, rapidly changing, team-based environment
* Must balance high-priority, long-term projects with short-term, immediate deadlines
* Strong creative talent and problem-solving skills
* Ability to foster collaboration between sales and operations
* Exceptional closing and follow-up skills
$37k-55k yearly est. 4d ago
LTSS Service Coordinator - RN
Elevance Health
Liaison job in Winchester, TN
includes Coffee and Franklin Counties in Tennessee. **Field** : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **LTSS Service Coordinator-RN** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
**How you will make an impact:**
+ Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
+ Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
+ Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
+ Obtains a thorough and accurate member history to develop an individual care plan.
+ Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
+ The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
+ May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
+ Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
+ May also assist in problem solving with providers, claims or service issues.
+ Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
**Minimum Requirements:**
+ Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
+ Current, unrestricted RN license in applicable state(s) required.
**Preferred Skills, Capabilities and Experiences:**
+ Travels to worksite and other locations as necessary.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-45k yearly est. 4d ago
Veteran Community Liaison (Business Development)
American Addiction Centers 4.3
Liaison job in Huntsville, AL
American Addiction Centers (AAC) is a leading provider of comprehensive addiction treatment services, dedicated to helping individuals overcome substance use disorders and achieve long-term recovery. With facilities nationwide, AAC offers evidence-based treatment programs tailored to meet the unique needs of each patient, including specialized care for veterans and active-duty military personnel. Our mission is to provide high-quality, compassionate care in a supportive environment, empowering individuals to regain control of their lives and rebuild healthy, fulfilling futures. Through cutting-edge therapies and a commitment to clinical excellence, AAC strives to be a trusted partner in the journey to recovery.
In this role, you will serve as a critical liaison between VA centers and our treatment facilities, and advocate to veteran by helping veterans in need of addiction treatment by fostering strong referral relationships. Through targeted outreach, data-driven strategies, and collaboration with admissions and clinical teams, you will be responsible for building and maintaining a network of VA and military community partners. Your efforts will ensure a seamless patient referral process while driving the growth of our veteran-focused treatment programs.
Responsibilities
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Area of responsibility: Huntsville, AL
Strategy and Market Growth
* Identify and target military and VA referral sources through cold calls and follow-up outreach when phone attempts are unsuccessful.
* Develop and execute strategic outreach plans, including a focus on diversifying referral sources with at least five different community partners per month.
* Reactivate inactive community partners and transition partners from referral-only to active admissions.
* Responds immediately to inquiries and referrals.
Data and Analytics
* Track all outreach efforts and referral metrics in Salesforce, ensuring 95% accuracy in recording activities.
* Analyze referral data to identify trends in community partner engagement and refine strategies for increasing referrals and admissions from VA sources.
Account Servicing and Relationship Management
* Conduct in-person or face-to-face meetings with existing community partners daily, ensuring strong relationship management and retention.
* Deliver at in-service presentations per month to educate partners on the company's treatment programs for veterans.
* Actively maintain relationships with referral sources by providing resources, tours, and timely follow-up for continued engagement and satisfaction.
* Attend & participate in local events and conferences where applicable
Administrative and CRM Management
* Maintain accurate records of all interactions, meetings, and referral activities in Salesforce, ensuring that all outreach is properly documented and tracked.
* Schedule meetings, tours, and presentations with community partners, and ensure timely follow-ups are logged in the CRM.
* Use Salesforce to track the development of community partners, monitoring their transition from referral-only to active admissions status.
Collaboration and Internal Communication
* Serve as a liaison between VA centers and the company's treatment facilities and advocate to veterans ensuring smooth communication and coordination between the referral source and the admissions departments for timely patient placement.
* Communicate with veteran on referral options and educate veteran on process
* Work closely with the admissions and inside call center teams to coordinate patient placements and provide timely updates on referral status.
* Collaborate with clinical staff to ensure that veterans referred for treatment receive appropriate care and attention based on their specific needs.
* Share feedback and insights from community partners to improve the effectiveness of VA outreach initiatives across the organization.
Qualifications
Education/ Experience:
Travel required within the region.
Education
* Bachelor's degree in business, marketing, healthcare administration, or a related field is preferred.
* Relevant certifications in behavioral health, addiction treatment, or veteran services are advantageous.
* Extensive industry knowledge and experience can be considered in lieu of formal education.
Experience
* *Must have 3-5 years of experience in outside sales or business development, specifically within healthcare or behavioral health settings.
* Proven success in managing relationships with VA centers, military organizations, or community health providers.
* Familiarity with CRM systems, particularly Salesforce, and experience managing referral pipelines and sales metrics.
Soft Skills / Sales Skills
* Strong relationship-building and communication skills to foster trust with VA centers and referral partners.
* Excellent presentation and public speaking skills for delivering educational in-services and tours.
* Data-driven approach to prospecting, with the ability to analyze trends and adjust strategies to achieve KPIs.
* Ability to adapt to frequent priority changes.
Character Traits
* Self-starter with a high level of initiative and the ability to work independently in a fast-paced environment.
* Empathy and compassion for individuals struggling with addiction, especially veterans and active-duty military.
* Resilience and persistence in overcoming obstacles and meeting outreach goals.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.
* Prolonged sitting at a desk
* Must be able to lift 15 pounds at a time
Certifications and Licenses:
* Valid driver's license, and ability to pass an MVR check.
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees based on age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
$31k-37k yearly est. Auto-Apply 22d ago
House Coordinator/Floater
Ability Plus 3.5
Liaison job in Huntsville, AL
Job Title: House Coordinator Floater Status: Exempt Location: Madison/Huntsville
Responsible for the training/supervision of Direct Support Professionals (DSPs) and hands-on care and supervision of care of intellectually disabled individuals as directed and outlined in the Person-Centered Plan (PCP), Behavioral Support Plan (BSP), and medical care plan. House Coordinator (HC) Floaters will be required to work a minimum of 5 days in the home in an assigned shift. This includes, but is not limited to weekends. The homes will vary and "float" on an as needed basis.
Essential Duties & Responsibilities
Provides oversight for the care and training/supervision of residents.
Instruct, supervise, train and support DSPs in the direct care and supervision as required of individuals with an intellectual disability and other developmental disabilities.
Cover shifts in residential homes and able to be ON-CALL.
Flexibility Needed.
Implement and ensure that staff adhere to Ability Plus policies and procedures, as well as state regulatory policies and procedures.
Management, coordination, instruction, and monitoring of DSPs in order to meet the goals of HCBS and PCP/BSP.
Provide on-site management, including requests for routine maintenance of homes, vehicle maintenance, and compliance of health, safety, petty cash, and regulatory requirements as needed to assist the assigned House Coordinator.
Assist in identifying employee training needs when necessary.
Insure that all individuals' medical needs and plans are implemented timely and properly when deemed necessary.
Evaluate performance of team members for compliance with established policies and objectives of the company and contributions in attaining objectives.
Oversee residential home operations to include physical facilities, reporting operating and financial performance.
Develop professional working relationships with all team members.
Develop supportive relationship with individuals we serve and insure their needs are met.
Ensure accuracy in records and reports when working in a home. Assist the assigned House Coordinator in reviewing books, logs and completing administrative paperwork in a timely fashion.
Ensure compliance with established standards and regulations.
Assist with the completion of residential responsibilities when necessary including: monthly staff schedule, shopping, budget, areas of concentration as directed by QDDP, Senior QIDP, and other upper level management.
Carry a cell phone in order to coordinate and be responsible for emergency coverage within program. Remain all-call as job specification requires to handle and assist in acute and critical situations.
Monitor staff in-service, Comprehensive Support Services Team, and support group meeting attendance.
Carry out directions and other duties as given by the House Coordinator, QIDP, Senior QIDP, and/or Human Resources.
Possibly fill-in the role as an assigned House Coordinator when deemed necessary
Education/Background/Experience
High School diploma/GED required;
2-3 years of experience in direct care with those with intellectual and developmental disabilities.
preferred.
Previous history of management and leadership background strongly preferred.
Additional Requirements
Requires minimal supervision and a flexible work schedule (including weekends and evenings).
Communicate effectively with internal and external personnel, verbally and in writing.
Ability to speak and write English and prepare complete, concise and clear reports.
Exhibit strong motivational, organization, team building and leadership skills.
Skill in examining and taking part in the re-engineering of operational procedures.
Ability to intervene during crisis situations.
Ability to perform housekeeping duties.
Ability to motivate teams and simultaneously manage several projects.
Adequate vision and hearing to be able to supervise clients properly as required.
Must be at least 19 years of age for employment.
Must have a social security number.
Valid U.S. driver's license and acceptable driving record as determined by API's insurance carrier.
Acceptable background check.
Maintain active state-required training and/or certifications
Must remain alert and awake at all time.
Must report to assigned shift on time, or contact the assigned Program Director of tardiness or absence
Physical Requirements
Lifting up to 50 pounds
Transferring consumers from: (with or without mechanical lifts)
Twisting - neck, waist
Exposure to potential BBP
Preparing meals
Bending - Standing - Climbing - Kneeling
Pushing, e.g., wheelchairs
Conduct required evacuation drills, and other safety training
In-person interaction is essential for this position.
$26k-35k yearly est. 60d+ ago
Program Coordinator
Leidos 4.7
Liaison job in Huntsville, AL
Looking for an Opportunity to Make an Impact?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are committed to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is grounded in our commitment to do the right thing-for our customers, our people, and our communities. Our Mission, Vision, and Values guide the way we do business.
Your greatest work is ahead!
Leidos' Defense Systems Sector is seeking a Program Coordinator to support our Persistent Surveillance Portfolio. This is an exciting opportunity for a highly organized and detail-oriented professional who thrives in a fast-paced, team-oriented environment.
In this role, you will provide comprehensive program management support to ensure efficient operations. You'll collaborate with program managers, engineers, government contracting officers, and subcontractors-and play a key role in procurement activities.
If this sounds like the kind of environment where you can thrive, keep reading!
About Leidos Defense Systems
Leidos' Defense Systems Sector delivers a broad portfolio of systems, solutions, and services across land, sea, air, space, and cyberspace domains for customers worldwide. Our capabilities include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support.
We tackle some of the world's toughest security challenges for customers with mission-critical needs.
Click here to learn more about Leidos Defense Systems.
Primary Responsibilities
Coordinate and manage program schedules, budgets, communications, and documentation.
Track and maintain program calendars, deadlines, and milestones.
Support procurement activities, including vendor research, requisition preparation, and purchase order management.
Arrange travel and logistics for program-related meetings and conferences.
Maintain program databases and ensure accurate and timely data entry.
Prepare presentations and status reports as needed.
Perform additional administrative duties in support of program objectives.
Basic Qualifications
Bachelor's degree (preferably in Business Administration, Public Administration, or a related field) and 4-8 years of experience in program administration, preferably in a government contracting environment
- OR -
Master's degree (preferably in Business Administration, Public Administration, or a related field) and 2-6 years of experience in program administration, preferably in a government contracting environment
Active DoD Secret Security Clearance, or the ability to obtain one
Demonstrated experience supporting complex programs and projects
Strong organizational and time management skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Must reside in or be willing to relocate to Huntsville, AL
Preferred Qualifications
Experience with Microsoft Project and Integrated Master Schedule (IMS) creation and management
Experience with government or construction-related procurement processes
Prior involvement in construction management projects
Ready to Make an Impact?
Apply now and join us in delivering mission-critical solutions that help shape a better, safer world.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:October 22, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
$37k-48k yearly est. Auto-Apply 2d ago
Clinical Transition Coordinator, PRN, Days
HH Health System 4.4
Liaison job in Decatur, AL
The Care Transition Coordinator will work in a variety of outreach settings (including emergency room, outpatient departments and inpatient nursing units) to provide care management for frequent utilizers of DMH services with a variety of complex health care needs. Upon identification, the Clinical Transition Coordinator will assist these patients in breaking the cycle of ED visits or hospitalizations by coordinating immediate follow-up care needs and on-going resources to prevent returns to the facility for services that could be provided in an alternate setting.
The Clinical Transition Coordinator also shares the responsibility for retrospective review, abstraction and data submission needed to assure hospital-wide compliance with inpatient quality reporting requirements, inpatient psychiatric reporting and outpatient. The role involves extensive work getting information from Meditech, and chart review as well as direct communication with clinicians. It includes data entry, maintenance of spreadsheets and reports, and participation in quality improvement activities as assigned.
The coordinator must be able to develop and maintain effective interpersonal relations, maintain confidentiality of all data, information, and activities, and be able to perform detailed, concentrated work with limited supervision.
The coordinator must be flexible and willing to adapt to changes in workload/assignments depending on the organization's needs.
Responsibilities
Key Responsibilities / Essential Functions
1. In conjunction with physicians and other members of the multidisciplinary healthcare team, the Clinical Transition Coordinator is responsible for assisting in the guidance and coordination of services for patients with frequent visits or admissions to the facility. This includes but is not limited to the following:
· Tracks patients on a daily basis to identify those that would benefit from assistance with discharge plan, education and/or other resources
· Assessing the patient's unmet health and social needs
· Developing a care plan with the patient, family/caregivers(s) and providers
· Monitor adherence to care plans, evaluate effectiveness, monitor progress and facilitate changes as needed
· Create ongoing plan for patient and family/caregiver(s)
2. Participate in Emergency Department Navigation program development and on-going modifications. This includes development of criteria for program referrals and process for on-going patient identification.
3. Collaborate with patient, family/caregivers(s) and providers to develop an effective follow up plan for patients at risk for avoidable, non-urgent Emergency Department visits or readmissions due to social barriers.
4. Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up and integration of information into the care plan regarding transitions in care and referrals.
5. Provides monthly reports showing patients who received assistance and their previous visit/admission history in comparison to their post intervention visit/admissions. The goal is to demonstrate that the intervention resulted in reduced visits/admissions and cost avoidance/reduction.
6. Resources used to assist the patient will also be tracked to evaluate the most frequently used service so additional support and education steps can be developed in line with that need.
7. Assists patients with the implementation of their discharge/care plan and monitors progress, providing assistance as needed.
8. Provides information and makes referral to appropriate services, acting as a patient advocate for needed services.
9. Network with other agencies, coalitions, and local community meetings in order to enhance professional growth and development through participation in educational programs, current literature, in-services, meetings, and workshops.
10. Perform additional duties as assigned.
Qualifications
Minimum Knowledge, Skills, Experience Required:
Graduate of an accredited school of nursing: BSN Preferred
Minimum 3 years nursing experience in an acute care facility; knowledge of hospital systems and procedures preferred. Experience in Quality, Case Management and/or Lean Six Sigma is plus.
Moderate to advanced computer skills, including the use of Microsoft Office (Word, Excel, PowerPoint). Ability to develop, maintain spreadsheets and databases as required to perform quality outcome duties.
Able to communicate effectively both verbally and in writing.
Able to comprehend complex clinical data.
Able to organize, prioritize and manage time efficiently to meet deadlines.
License/Certification:
Required: Current Alabama RN License
$35k-48k yearly est. Auto-Apply 6d ago
Health Navigator
Main Street Physicians 3.5
Liaison job in Athens, AL
About Us:
Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. We believe in the old ways of medicine when healthcare was simpler. By partnering with rural primary care doctors, we reinforce the importance of trust and relationship-driven care in rural communities. We provide our partners with the staff, technology, and processes necessary to succeed in a value-based delivery model.
About the Role:
Navigating the changes to our healthcare system can be intimidating and confusing for doctors and patients alike. The Health Navigator's role is to make it easier. You will start by developing trusted relationships with our patients and providers and will assist with various patient-facing, administrative, and logistical tasks so that doctors can focus on delivering high-quality medical care to their patients. Navigators work for Main Street but go to work every day inside one of our partner clinics alongside clinic staff. They meet with and call patients, enter data into our systems, contact the pharmacy to refill prescriptions, troubleshoot challenges with insurance coverage and more. Main Street's management and training teams will equip you with the training and tools you need to perform these duties. You will:
Develop strong relationships with patients to assist them with their care
Meet with patients during the check-in process, entering data into the Main Street software platform for reporting and tracking purposes
Call patients to schedule an office visit or remind them to pick up their medication
Order and schedule various procedures, tests and screenings
Identify and track progress on important gaps in patient care
Maintain a record of patient interactions and communicate with providers using electronic health records
Educate patients on their healthcare options, insurance benefits, and common medical conditions
Help patients access various community resources
Help coordinate follow-up care after patients have been discharged from the hospital
Demonstrate compassion for patients, adaptability, attention to detail, patience and an eagerness to collaborate with team members
Requirements for This Role:
You are a self-starter who is comfortable working independently
You enjoy meeting new people and developing relationships
You bring a strong service mentality to your work
You love your community and want to see it thrive
You can skillfully explain the importance of key activities that makes patients healthier
You are flexible and excited to tackle new challenges
You love solving problems and will take whatever initiative is required to solve them
You are comfortable using data to help inform decisions and activities
You are excited by the idea of working in a fast-paced organization where change is the norm
You learn and apply new information quickly
You are familiar with and comfortable using multiple software platforms
Work a full-time 40-hour week; Monday-Friday 8am to 5pm (1 hour lunch)
Active unencumbered driver's license required
GED or High School Diploma
We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender,
gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected
characteristic.
At Main Street, we take your privacy and security seriously. Main Street will never:
Contact you via encrypted messaging applications (e.g., Signal, etc.)
Send you a check in advance of your employment
Request you to wire money anywhere
Request detailed personal financial information prior to employment
$28k-37k yearly est. Auto-Apply 43d ago
PT Program Coordinator/Director
Snead State Community College 4.1
Liaison job in Boaz, AL
The PT Program Coordinator/Director is responsible for instructional program, services, and activities of the program. * Manage the programs operations (develop and manage schedules, manage the budget, manage inventories, paperwork, etc.) * Provide proper leadership and management to College administrators.
* Be an Ambassador for the College by participating in outreach activities.
* Foster a customer service environment for fellow employees, students, and visitors.
* Support the college's initiative to maximize retention of current students and enable students to finish their collegiate goals.
* Comply with all policies of the Alabama Community College System Board of Trustees, the ACCS Chancellor's Office, and the College.
* Participate in select College functions (Commencement, advising days, etc.)
* Assume other work-related responsibilities as assigned by the appropriately assigned College administrator.
* Effective oral and written communication skills
* Effective stress and time management skills
* Facilitate conflict resolution successfully
* Ability to lift and carry a minimum of 30 pounds
Required - An Associate degree.
Based on Alabama Community College System Board of Trustees Local Salary Schedule Part time Program Directors start at $15,000 per year. This position is not eligible for benefits (i.e. insurance, retirement, leave, etc.).
A complete application packet consists of:
1. A completed SSCC employment application
2. Current resume
3. Transcripts verifying required degree/certification (unofficial copies will be accepted before the deadline but official transcripts from all colleges must be on file prior to employment). Transcripts must include conferred or awarded date.
If you have problems completing your application or need assistance, please contact Human Resources Department at Snead State email ************ (Amy Simmons ************ or Amanda Gunnels *************.
Please Note: all application materials must be scanned. It is recommended that you have scanned copies of your resume, transcripts, and any other documents ready when you begin the on-line application process. Application materials may not be faxed or emailed.
It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Snead State Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
Note: In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Snead State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
$15k yearly 47d ago
Community Consultant
Regency Retirement Village of Huntsville
Liaison job in Huntsville, AL
at Regency Huntsville.Regency Senior Living is a Non-Mandate Companya
Are you currently working in a job as a sales professional in senior living and ready to move to a career and a community where you truly will be part of a family? Are you ready to work for a company that truly compensates you well for experience and success in senior living sales? A company that has one of the best bonus plans in the industry? Regency Senor Living Birmingham, as part of the Regency Senior Living family is the place for you. Regency is a small privately owned company where everyone does know your name. Our owners understand the importance of a job well done all while still having fun.
The requirements for this position are being able to set purpose driven appointments, build a strong referral base, feels comfortable with public speaking, one who understands needs based/integrity selling, a great listener, empathetic but confident closer, with assertive follow-up skills who knows how to create and implement sales campaigns, meaningful quarterly marketing plans and has successfully met and/or over-achieved company sales quotas.
If you are a proven Senior Living Sales Professional who would enjoy working for a compassionate company, the stability of a great base salary plus bonus opportunities and a sense of fulfillment at the end of the day knowing that you have truly helped someone then, you have found the right company!
Job Responsibilities:
Responsible for the development and execution of community marketing initiatives.
Oversees the day-to-day management of marketing channels, systems and promotions of facilities and corporate branding (if applicable)
Channels include Internet, external as well as internal referrals, direct marketing and media.
Manage collateral development and inventories, sales support systems, building strong and positive referral relationships, as well as crafting and executing promotions to drive sales.
All potential candidates must have:
A minimum of 2+ years of sales experience
Successful track record of relationship building inside/outside sales
Demonstrated track record of accomplishments in marketing of senior living and planning business-to-consumer marketing channels
Experience evaluating business trends, and developing and successfully implementing new programs and strategies that enhance individual community as well as company performance
Ability to work effectively in a dynamic, rapidly changing, team-based environment
Must balance high-priority, long-term projects with short-term, immediate deadlines
Strong creative talent and problem-solving skills
Ability to foster collaboration between sales and operations
Exceptional closing and follow-up skills
$37k-55k yearly est. 11d ago
LTSS Service Coordinator - RN
Elevance Health
Liaison job in Winchester, TN
includes Coffee and Franklin Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
How you will make an impact:
* Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
* Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
* Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
* Obtains a thorough and accurate member history to develop an individual care plan.
* Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
* The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
* May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
* Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
* May also assist in problem solving with providers, claims or service issues.
* Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Minimum Requirements:
* Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
* Current, unrestricted RN license in applicable state(s) required.
Preferred Skills, Capabilities and Experiences:
* Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed Nurse
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-45k yearly est. 6d ago
Care Transition Coordinator
Brightspring Health Services
Liaison job in Athens, AL
Job Description
The Care Transition Coordinator (CTC) plays a pivotal role in facilitating seamless transitions for patients from healthcare facilities to home health or hospice care. This position is responsible for evaluating patient eligibility, coordinating care plans, and ensuring all services-including ancillary needs such as DME and infusion-are arranged in alignment with agency protocols and patient needs. The CTC serves as a liaison between the agency, referral sources, and healthcare providers, ensuring timely communication, documentation, and patient education. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions.
Responsibilities
• Achieve monthly personal production goals and Medicare-certified (MC) admission targets for assigned locations. Manage sales and marketing expenses to ensure financial stewardship and return on
investment.
• Implement weekly, monthly, and quarterly strategies to increase market share within assigned facilities.
• Evaluate patients and physician orders for home care eligibility in accordance with Right of Choice guidelines.
• Conduct face-to-face patient transitions to provide agency education and identify the primary care physician responsible for the plan of care.
• Present identified patient needs to the Executive Director to obtain branch approval and acceptance. Complete Care Transition Coordinator (CTC) encounter documentation in Home Care Home Base.
• Upon patient acceptance, coordinate transfer orders and ancillary services (e.g., DME, infusion). Educate patients on home care or hospice orders and related services received from the referral source.
• Ensure all patient needs identified by the referral source are documented and addressed by the agency upon acceptance.
• Collaborate with the Executive Director and Clinical Director to promote growth by aligning team efforts with the needs and expectations of referral sources and patients.
• Perform sales administration duties including BOA expense entry, adherence to BOA policies and procedures, payroll timesheet submission, participation in weekly 3LS meetings, submission of PTO
requests, and attendance at required sales calls and company-provided in-services. Maintain timely communication via phone and email.
• Educate patients on the importance of post-discharge physician appointments, obtaining necessary prescriptions prior to discharge, and understanding medication regimens, pharmacy use, and delivery
methods.
• Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services.
• Notify discharge planning of active patients transferred from home health to a facility. Coordinate resumption of care with patients prior to discharge when applicable orders are obtained.
• Provide follow-up feedback to the case management team on readmission status and non-admitdecisions based on agency-provided information.
• Maintain patient confidentiality in accordance with applicable laws and agency policies.
• Demonstrate knowledge of agency services, competitive advantages, specialty programs, and Medicare guidelines. Educate medical professionals using appropriate tools and literature.
Qualifications
• Required: Minimum of one (1) year of experience in home health or hospital-based case management.
• Preferred: One (1) to three (3) years of experience in medical marketing or healthcare business development.
• Current and active licensure in the state of practice as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Physical Therapist (PT) is required.
• Respiratory Therapist (RT) certification and/or completion of a technical clinical program demonstrating strong clinical knowledge is preferred.
• Must possess a valid driver's license, reliable transportation, and current auto insurance.
• Demonstrated understanding of home health eligibility criteria and Medicare/insurance coverage guidelines is required.
The average liaison in Huntsville, AL earns between $24,000 and $79,000 annually. This compares to the national average liaison range of $30,000 to $95,000.