Service Management Coordinator-Suffern NY
Liaison job in Suffern, NY
The Services Management Coordinator plays a crucial role in the delivery of healthcare services for patients within the assigned area. The Services Management Coordinator serve as liaison for patient care activities in specific program and ensures coordination of care around the course of the patient visit as well as subsequent patient interactions between visits. The Services Management Coordinator is responsible for multiple components of care coordination within the program(s). Specifically, Services Management Coordinators are responsible for providing administrative assistance to our providers, nurses, medical directors, medical review and case management team. The position is based in the Suffern clinic location.
Responsibilities
Plays a lead role in the navigation of care and ensures that patients understand their overall program benefits as well as what they can expect the program to provide. This may include but is not limited to: liaison with Physicians, Patients education
Sets goals with patient and care team to coordinate care, documents goal in program dashboard/calendar tool. Follow ups to be tracked include visit status reminders, scheduled follow up and specialty appointments, authorization submitted for review.
Ensures that all orders placed by the providers (internal and external) are authorized after confirming the service falls under the patients covered services.
Services as the primary point of contact to education patients pharmacy benefits, and assist with obtaining prior authorizations when applicable. This may include: Submitting refill request/confirm patients preferred pharmacies; verify coverage.
Organizes correspondence and future program plans for the patient based on program interactions in the electronic medical record as well as in the program benefits systems. This involves ensuring that a plan is made with next steps in the process.
Offers extensive patient navigation between program visits and other encounters. This includes detailed discussion with the patient to review next steps and resources, facilitation of patient concerns review, questions or concerns related to coverage..
Educates and communicates closely with the patients to ensure they have a full understanding of the benefits offered by the program. Patient education provided on all relevant program benefits.
Provides recommendations for process improvement and services improvement aimed at improving patient experience, and participates in ongoing pilot programs to improve patient engagement.
Additional duties as assigned
Qualifications
Bachelor degree required
3 years' experience in healthcare/customer service or relevant experience.
Employer Description
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's “Best Children's Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's “The World's Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $70000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Biomedical Service Coordinator
Liaison job in Oakland, NJ
Who We Are
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
The Biomedical Services Coordinator oversees and supports biomedical and field service technicians at a designated location. This role ensures that medical equipment-both in-office and at customer sites-is inspected, repaired, and maintained in a timely and cost-effective manner. The coordinator will also manage equipment records, support revenue growth initiatives, and assist with daily office operations including inventory and billing functions.
This position works on special projects that require traveling 2-3 weeks per month to locations across the country.
Key Responsibilities
Coordinate and support biomedical and field service technicians.
Ensure timely and compliant inspection, maintenance, and repair of medical equipment.
Maintain accurate equipment documentation and service records.
Assist with inventory management, requisitions, and purchase orders.
Support customer billing accuracy and timeliness.
Promote continuous improvement and team development through training and feedback.
Partner with internal teams to drive revenue growth and service expansion.
Ensure compliance with safety, health, and quality standards.
Respond to equipment incidents, recalls, and upgrades.
Perform other duties as assigned.
Qualifications
Education & Experience:
Associate degree in Applied Science (electronics or biomedical equipment technology preferred); Bachelor degree preferred.
Minimum of 1 year of technical experience in a healthcare or biomedical setting.
Military training in biomedical equipment technology may be considered.
Technical Skills:
Experience with preventive maintenance and repair of medical equipment.
Ability to read technical manuals and schematics.
Proficient in using test equipment and Microsoft Office (Word, Excel, PowerPoint).
Familiarity with hospital operations and medical equipment manufacturers.
Valid driver's license required.
Ability to lift/push up to 75 pounds.
Behavioral Competencies
Strong communication and presentation skills.
Professional, confident, and customer-focused demeanor.
Team-oriented with respect for others.
Proactive, organized, and self-directed.
Flexible and coachable with a commitment to continuous improvement.
Maintains patient privacy and complies with all regulatory standards.
Community Health Outreach Specialist
Liaison job in New York, NY
Job Title : Community Health Outreach Specialist
Duration : 2+ Months
Education : Associates Degree
Shift Details : Hybrid 9-5 (Thursdays Required)
General Description:
We are hiring a Case Worker (Hybrid) for a 2+ month contract. The role involves conducting home visits and telehealth assessments, scheduling your own visits, and documenting all interactions in the Disease Care Management System (DCMS). You will support members by providing educational materials, coordinating appointments, transportation, medication refills, DME needs, and escalating clinical or social concerns to the assigned Care Manager. Position is Hybrid, 9-5, with Thursdays onsite required.
Government Pricing & Medicaid
Liaison job in Bridgewater, NJ
Join our finance team as a Senior Analyst, Government Pricing & Medicaid. This new position will play a key role in ensuring pricing accuracy and regulatory compliance across critical federal and state healthcare programs.
Key Responsibilities:
Perform manual government price calculations, analysis, and timely submissions for all mandated products
Collaborate on Medicaid invoice processing and payment submissions
Resolve data discrepancies and provide supporting documentation to government agencies, including CMS, HRSA, and the VA
Ensure full compliance with federal and state reporting regulations
ABA Intake Coordinator
Liaison job in New York, NY
Note: This role will start as a part-time, hourly role with the ability to grow to a full-time role (if that's what you want).
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At Alpaca Health, we help families access high-quality autism care from local providers - instead of the big box conglomerates dominating the field. In this role, you'll be the first friendly voice they meet.
We're looking for an Intake Coordinator who loves connecting with people, thrives in a fast-paced environment, and brings empathy to every interaction. You'll be the first point of contact for families seeking services, helping guide them through the intake process with care and clarity.
Our office is bright, sun-dripped, and always stocked with snacks, but what really makes it shine is the impact that we make on the lives of families every day.
What You'll Do
Welcome and support families through their first steps in ABA services
Gather client and insurance information with accuracy and warmth
Coordinate with our clinical and operations teams to ensure smooth onboarding
Work directly with pediatrician offices to secure referrals and necessary documentation
Manage follow-ups, documentation, and data entry
Continuously adapt as we refine our systems and processes
Who You Are
You've worked as an RBT, Medical Assistant, or in Operations at an ABA company (or similar experience in healthcare)
You've worked in a CRM, preferably Hubspot
You're detail-oriented but also people-oriented - you can keep a spreadsheet clean while keeping a parent calm
You're comfortable with feedback and excited to learn new systems and processes
You genuinely enjoy helping others and can bring lightness to high-stress situations
We're open to remote or hybrid employees. If in New York City area, we'd ask for at least 1-2 days a week in the office.
Bonus points for Spanish language proficiency
Why Join Us
A close-knit team building something meaningful
Beautiful, sunny office with snacks and good energy
Growth opportunities in a fast-growing healthtech company
If you love talking to people and want to make a difference for families navigating autism care, we'd love to meet you.
Apply today and help families start their journey with compassion and clarity.
Health Services Coordinator RN
Liaison job in Wyckoff, NJ
Salary Range: $105,000-$110,000
When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.
We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.
Why Join Our Team
Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us!
We have an exciting opportunity for a full-time, Health Services Coordinator RN to work in Longview, Christian Health's North Jersey's premier assisted living residence. The Health Services Coordinator RN provides supervision and directs the functions of the Longview/Courtyard unit in accordance with current federal, state and local standards governing Assisted Living Residences. Works closely with the DOHS, Administration and Charge Nurses, to ensure that the highest degree of quality care can be provided to the residents at all times. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.
Competencies:
Supervises/monitors LPN, CMA and PCA personnel and provision of assignments/includes resident care instructions. Oversight of appropriate breaks.
Demonstrates an understanding of Assisted Living principles including resident choice, privacy, independence, dignity in all interactions with resident.
Demonstrates an understanding of the aging process, cognitive impairments, Alzheimer's disease and other dementias.
Responsible for staff compliance regarding infection control/safety.
Interacts with staff regarding resident condition. Receives and gives nursing office report at change of shift. Follow up on issues and communicates/delegates as needed to assure resident well-being.
Responsible for oversight of the compliance with medication administration as required per facility policy, pharmacy policy and within guidelines of nursing practice.
Maintain/records in resident records as required by facility policy to ensure proper documentation is maintained related to resident treatments, medications conditions and/or occurrences. Makes notation of family meetings.
Ensures implementation/enforcement of resident rights. Follows up and communicates to DOHS/Administrators any complains and grievances. Assures that all personnel/residents are treated consistent with policies and applicable laws.
Communicates significant changes to families and/or resident. Schedules service plan meetings with families and/or residents and encourage participation. Documents outcome in resident record.
Establishing a good working relationship with other departments and community agencies.
Makes daily rounds on unit and talks with staff to monitor resident treatment and medications to ensure residents are receiving proper care.
Performs nursing assessments per policy.
Assures the accurate and appropriate transcription of physician orders as per policy and provides follow through (e.g. call pharmacy for new medications, x-ray, family/resident notification, etc.)
Makes reports and recommendations to DOHS/Administrator concerning operations of the Longview. Assists in developing and implementing methods for coordinating nursing services with other services/disciplines.
Schedules Wellness checks on calendar each month and is responsible for seeing that each resident has check monthly/cosigns for documentation completed by LPN.
Oversees documentation/monitoring of weight of each resident monthly (1st 7 days of each month).
Meets with team weekly, and as needed, to discuss ideas/solve problems/review resident care issues.
Maintains records and oversees care to assure compliance with Assisted Living regulations. Participates in surveys and inspections by government agencies.
Is available in person and/or by telephone/cell for emergencies. Responds as needed. Provides on call coverage as needed/assigned.
Oversees that each resident in Longview are scheduled for annual physicals and/or re-certifications.
Provides direct nursing care and/or assists with med pass as necessary.
Provides counseling, disciplining and correction actions as indicated of PCA/CMA personnel. Ensures timely and fair completion of performance evaluation; sends to DOHS/Administrators for review and signature.
In coordination with every shift change nurse, ensures that all staff are aware of the plan of care and that service plans are used in providing nursing services to the resident. Reviews nursing notes and PCA documentation and monitors to assure services plans are being followed and resident needs are being met.
Assures appropriate initiation and completion of service plan and/or health care record.
Participates in the development, maintenance, implementation and updates of policies and procedures; manuals and objectives.
Oversees the implementation and completion of the residents admission to the Longview unit in coordination with DOHS.
Works with DOHS and scheduling coordinator to assure that all new staff to unit/shift receives appropriate training.
Keeps record of each resident on antibiotic. Informs Infection Control Nurse of residents with communicable diseases.
Returns discontinued medications to pharmacy. Assures timely destruction of other medication as per policy.
Ensures that medical supplies are ordered as needed.
On admission records follow up if second step is required for Mantoux, Pneumovac, Flu, Covid or RSV vaccine. If vaccines are not up to date obtain consent or declination of vaccine. Keeps records current.
Communicates with pharmacy and reorders meds (refills). Checks in meds declined and updates POS/MAR/TAR. Maintains log of pharmacy errors, submits corresponding occurrence report and follows up with DOHS/Pharmacy Rep to resolve.
Completes accident/incident reports as per facility policy.
Maintains list of current labs as ordered by MD and schedules on calendar when needed. Communicates/faxes results to appropriate MD's.
Provides leadership, direction, support to nursing/CMA/PCA personnel assigned to unit/shift.
Makes MD appointment. Makes appointment for residents medical test (Includes pacemaker, X-rays, podiatry, psych consult). Communicates results with MD.
Monitors resident conditions, and assures that the physician and family has been alerted to changes in condition, lab code etc., and obtains orders as indicated.
Works with DOHS to develop, implement and coordinate appropriate CQI/PI standards.
Schedule: 7am-3pm, Monday - Friday, On call coverage for one weekend each month.
Education: Must be a graduate of an accredited school of nursing.
Qualifications:
3 years experience working with the elderly and 1 year supervisory experience preferred.
Must be a graduate of an accredited school of nursing.
Must be at least 21.
Obtain Train-the trainer Certification within 1st year with renewal every 5 years.
Computer literate
Christian Health offers a wide variety of benefits to full-time employees that includes:
Discounted health insurance
Dental Program
Paid Vacation, Personal days, Holidays and New Jersey Sick leave
401k plan for all employees who are 21 or older.
Group Life Insurance & Voluntary Life Insurance
Tuition Reimbursement
Flexible Benefit plan
Employee Assistance Program
Direct Deposit
Credit Union
Child Day Care Center on campus
Gift shop on campus
Free onsite parking on campus
Free meals for all employees
Pay differentials
Exclusive employee discounts and special offers
Access to earned wages prior to payday
Demonstrates compliance with the CH ASPIRE Standards of Performance.
Conflicts Analyst/New Business Intake Specialist
Liaison job in Newark, NJ
We are currently looking for a motivated, innovative, and experienced Conflict Analyst/New Business Intake Specialist. The position will include conflicts analysis, data entry, database management and general office work. The energetic individual will work in the Conflicts/New Business Intake Department reporting to the Director of Operations. The Conflicts Analyst is responsible for providing Conflict of Interest searches regarding new business and be responsible for processing the Firm's new matter forms.
Essential Functions:
• Conduct thorough research, analysis and documentation of potential conflicts of interest associated with new clients and matters.
• Perform various duties such as filing and scanning, data entry, cross-referencing, copying, and retrieval.
• Review documents submitted for new client and existing client/matter acceptance.
• Perform conflict of interest search for Attorneys and staff members and resolving conflicts.
• Timely responsiveness to Attorney, Paralegals and Legal Assistants with conflict interest checks, client/matter status and support.
• Ensure all firm policies and procedures are adhered to before new clients are opened.
• Maintain accurate conflict database and provide excellent customer service to legal assistants and attorneys.
• Working knowledge of professional responsibility and legal ethic rules pertaining to conflicts.
• Employ and enforce risk management processes and procedures.
• Contribute to new business conflicts and intake process, procedure and technology improvement to enhance efficiency and manage risk
• Other duties and responsibilities as assigned.
Competencies:
• Exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Strong work ethic.
• Ability to handle confidential and sensitive information with the appropriate discretion
• Sound judgement and problem solving skills.
• Strong organizational and time-management skills.
• Ability to work independently, handle a high volume of work efficiently, and accept a high degree of accountability.
• Ability to multitask and prioritize assignments while consistently delivering quality work product
• Proven experience performing under pressure in a fast-paced environment, both individually and within a team setting.
• Proficiency with Microsoft Office, particularly with Excel and Access and Intapp Conflicts, and Aderant preferred
• Must have ability and willingness to work outside normal business hours as needed.
Education and Experience:
• 2+ years of conflict experience in the legal industry
• Bachelor's degree
Leasing Coordinator-Affordable Housing
Liaison job in New York, NY
THIS ROLE IS ONSITE IN QUEENS 5 DAYS PER WEEK.
The Organization is looking for a bright, energetic Leasing Coordinator for their newest affordable housing development. This position reports to the Property Operations Manager and will provide assistance with the leasing process and other related property management tasks providing quality service to the tenants and prospective tenants.
Responsibilities:
Prepare lease renewals
Update Student Status LIHTC Recertifications
Ensuring all leases are renewed within 120 days
Upload all resident documents to Yardi
Assist resident in understanding their leases, ledger, and payment
Provide support to Residents with property amenities
Collect rent/security deposits for new rental
Assist with the process of reviewing and submitting annual subsidies (Sec 8, CittFHEPS, NYCHA, etc.) contracts from City Agencies
Show viewing for new prospects market and the HPD lottery
Prepare documents for key pick up -move in documents
Respond to Residents both oral and written communications
Resolve ledger billing and building issues
Correspond with all departments to ensure quality and accuracy
Other duties as assigned
Requirements:
Must be enthusiastic with strong customer service abilities and follow-up.
Must be capable of multi-tasking and prioritizing work
Detail oriented with strong follow-up skills
Prior training in Fair Housing regulations preferred
Experience working with Yardi preferred
Must exhibit excellent verbal and written communication skills
High School or GED required;
Excellent Organizational skills, time management a plus
Ability to work independently once trained and as part of team.
Microsoft office, Word, Excel experience
Intake Specialist
Liaison job in New York, NY
Job Title: Intake Specialist, Legal
FLSA Classification: Full-time (35 hours per week), Non-exempt
The Intake Specialist, Legal will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient.
Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The specialist will be responsible to find solutions for a myriad of issues as necessary. Compassion and patience are assets in this field and communication skills are imperative. Organization is also crucial as case records must be maintained accurately and efficiently. In addition, staff is encouraged to be crossed trained and have an understanding of job functions within their designated units.
Primary Job Responsibilities/Duties
The primary job responsibilities and duties of the position shall include, but not necessarily be limited to, the following:
• Provide direct services to new clients including intake, engagement, assessment, referral, advocacy, counseling, exit summaries and follow-up.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Attend staff meetings and serve on committees as required.
• Attend professional meetings, educational conferences, and in-service trainings.
• Maintain current and accurate documentation, progress notes, and data tools both physically and electronically.
• Maintain Confidentiality.
• Maintain a professional appearance.
• Time management and prioritization.
• Interacting with other departmental staff.
• Perform general clerical duties.
• Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals.
• Provide coverage for other areas as directed/needed.
• Perform additional duties as assigned.
Physical Requirements
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to sit for extended periods and perform repetitive tasks.
• Must be able to lift and carry up to 20 pounds.
• Must be able to travel to multiple NYC sites as needed.
Work Environment / Schedule Requirements
• Office setting with regular exposure to computer screens and moderate noise levels.
• May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.
• Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor.
Qualifications
• High School Diploma or General Equivalent Diploma.
• Bilingual English/Spanish language fluency is required.
• Strong oral and written communication, time management and organizational skills are necessary.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.
• Commitment to the mission of the NAICA, Inc.
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Strong organizational skills, detail-oriented, and efficient
• Maturity, integrity, and sound judgment
Outreach Coordinator / Facilitated Enroller
Liaison job in New York, NY
Under the direction of the Health Insurance Access Program Director and Associate Director, plan, direct and coordinate outreach activities designed to raise program awareness and maintain community relationships. Complete all applications for the Local Department of Social Services. These duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up.
RESPONSIBILITIES:
* Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills.
* Attend additional trainings specific to the Aged, Blind and Disabled population.
* Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance.
* Travel to partner locations to maintain relationships.
* Provide referrals to other agencies, if applicable.
* Collect and report data to Director and Associate Director.
* Report all issues and concerns to Director and/or Associate Director for resolution.
* Maintain ethical standards including but not limited to HIPAA.
* Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents
* Collect and copy required documents
* Explain submission and approval process
* Provide guidance on the Medicare application process
* Educate consumers regarding changes in circumstances that may affect eligibility as well as reporting requirements
* Assist NON-MAGI population with renewal completion
* Travel to meet consumer, as necessary
MINIMUM QUALIFICATIONS:
* Ability to handle confidential information in an ethical, professional manner.
* Ability to provide exceptional customer service to all clients.
* Must be a collaborative team-player willing to provide assistance and perform various tasks as needed.
* Must be willing to travel throughout NYC, Rockland and Westchester Counties.
Outreach Coordinator
Liaison job in New York, NY
Job Description
TITLE: Outreach Coordinator
REPORTS: Park Avenue Program Director
PROGRAM: Park Avenue - 113 East 123rd St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
MAJOR FUNCTIONS:
The Outreach Coordinator is responsible for the supervision and delivery of mental health, substance abuse counselling, intervention services, education services, and case management services. The Coordinator is an integral part of the clinical team. He/she is directly supervised by the Sr. Director. The Outreach Coordinator is in order to conduct groups at various outside programs. Provide supervision, training and orientation for all Peer Specialists.
SPECIFIC DUTIES & RESPONSIBILITIES:
Organizing various outreach groups and marketing outreach services.
Act as an integral member of the Outreach Team.
Must document individual progress notes on a weekly basis, maintain all group notes and charts according to the DOHMH regulations.
Responsible for screening and recruiting clients within the NYS Psychiatric Hospitals, Office of Mental Health License Programs/Housing, Shelters, Treatment programs and NYC hospitals
Maintain All files in appropriate, designated locations in the Outreach office to ensure confidentiality is maintained.
When client contact is off-site all client notes must be secured outside the Program's office, it is important to ensure confidentiality is respected both verbally and in written form.
All group notes must be brought into the office and securely stored at the end of each day.
Conducted regularly scheduled groups with clients at various sites in a timely manner.
Conduct a minimal of one Community Outreach event or activity to promote program services.
Outreach will be conducted throughout the five boroughs including responding to request from other community-based providers, health fairs, college campuses and onsite community presentations.
Properly document and file case notes and other reports in accordance with program protocols.
Collect data and report on client satisfaction regarding groups.
Attend meetings and training functions Safeguard confidential information.
Prepare monthly reports for the Sr. Director.
Prepare monthly Levels of Service (LOS) Report through DOMHH website.
Ensure supervision for staff as per Odyssey House internal policies. Prepare written six-month and annual performance evaluations on staff under his/her supervision.
Comply with all DOMHH regulations and participate in the certification process.
Maintain good relations with and act as liaison to the state monitoring agency.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES
Diploma/GED required or Bachelor's Degree and 3 years outreach experience in a clinical, mental health, housing or chemical dependency preferred.
A commitment to recovery, choice, empowerment, and the ability to help people with serious mental illness and/or co-occurring disorders to find meaningful lives in the community.
Ability to establish a trusting relationship with peers, including excellent interpersonal skills.
Detail oriented with good writing and organizational abilities.
Ability to network within the community and work with diverse populations.
Proficiency in Microsoft Word and Excel.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Technical Outreach Specialist
Liaison job in New Brunswick, NJ
Full-time Description
Performance Systems Development (PSD) is seeking a Technical Outreach Specialist to drive participation in our energy efficiency programs in New Jersey by recruiting and engaging property owners and other multifamily stakeholders into the program. This role exists to build strong external relationships, increase program visibility, and support customer adoption of participation tools and incentives.
As a Technical Outreach Specialist, you will:
Educate eligible NJ multifamily property owners, contractors, managers, and other stakeholders about utility energy efficiency programs, eligibility requirements, program guidelines, incentives, and benefits.
Conduct initial building energy assessments, using proprietary software, similar to an energy audit. During these assessments, information will be collected on-site about energy consumption, HVAC/mechanical equipment, building envelope, pre-existing conditions, facility needs, and plans that would inform recommendations for energy conservation measures. This involves data collection and discussions with the customer and/or contractors to understand energy usage and goals.
Support the implementation of outreach strategies, marketing methods, and stakeholder engagement plans. Coordinate with internal teams to streamline processes and improve outcomes.
This position reports to the Program Manager and plays a key role in helping PSD ensure smooth program delivery through outreach, client engagement, and stakeholder coordination, ultimately contributing to successful program outcomes.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
You must be a resident of New Jersey.
Bachelor's degree in a related field.
2+ years of experience related to the built environment (may include but is not limited to contractor-related services, property management, utility or decarbonization programs, energy efficiency or renewable energy related services, multifamily housing agencies).
Strong interpersonal and communication skills with the ability to engage diverse stakeholders.
Ability to travel locally within the program service area with a reliable vehicle. Mileage is reimbursed for approved company travel. Must possess an active and valid Driver's License.
Experience in energy efficiency, green building, or multifamily housing sectors is beneficial.
Knowledge of building systems or energy efficiency concepts desired.
Experience conducting site visits, walk-throughs, or basic technical assessments is preferable.
BPI or related certifications preferred but not required.
Additional Details
Physical Demands:
Frequent computer use requiring periods of sitting and close audio-visual concentration.
Ability to drive for extended periods of time.
Work Environment: Remote and field work.
Travel Requirements: Some travel as needed to support recruitment goals within the program's geographical region. Occasional travel may be required for client meetings, conferences, and PSD company meetings.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Salary Description $65,000-$75,000/year
Client Liaison
Liaison job in New York, NY
For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life.
As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience.
Job Summary:
The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences.
Responsibilities:
Answer & direct incoming phone calls
Schedule appointments for clients with our Design Consultants
Complete COI's [certificate of insurance] for upcoming installations
Assist customers in the showroom, providing information about product and services
Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.]
Maintain white glove cleanliness of the showroom
All other duties as assigned.
Required Skills/Abilities:
Customer Service experience in retail, hospitality, call center, or similar.
Available to work weekdays 9am-5pm with rotating Saturdays.
Available to work in both Tribeca and Upper East Side on a weekly basis
Experience with CRM software, MS Office, email, and internet
Professional appearance
Reliable
Personal Qualifications:
Self-motivated and the ability to work independently with minimal supervision.
Ability to multi-task and deal with a wide variety of people.
Personable with effective communication skills - both written and verbal, with a wide variety of people.
Ability to enter data while on the phone with a client.
Manage time effectively.
Ability to quickly learn the features and benefits of our products.
Problem solving skills.
Benefits:
Medical, dental, vision, and life insurance.
401k with match
Paid time off
A rewarding job with a fast-growing company
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at times.
California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyPR & Community Outreach Specialist
Liaison job in Fairfield, NJ
Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.
Core Responsibilities:
1. Plans and prepares original promotional content such as press and newsletter articles, news and press releases, email, blog and social media posts, and other updates on behalf of the organization.
2. Assists in community partnership development, including identifying and aggregating lists of potential partners for outreach, supporting development of materials for stakeholder engagement and conducting outreach efforts.
3. Participates in copywriting for print, TV and radio ads.
4. Assists in collateral material copywriting and production (revising existing product and service publications, concept and production supervision of new material - as applicable.)
5. Assistance in conceptual design and production of the annual calendar.
6. Supports event planning and management in collaboration with community partners, including event coordination and material development.
7. Assists in the production, from concept to completion, a broad array of digital and/or print promotional and communication materials for the organization, ensuring that all materials present a clear, unified, and positive image for the organization and/or brand.
8. Promotes and attends, as needed, special community events and functions.
9. Assists in arrangement for photography and/or press coverage for special events.
10. Maintains contact with established community partners.
11. Builds rapport and establishes relationships with Polish-American community and members.
12. Performs other duties or responsibilities, as required or assigned.
Requirements:
• Two years of experience in marketing, publications, or a related field.
• Excellent verbal and written communication skills.
• Extremely proficient with Microsoft Office Suite and desktop publishing software.
• Excellent organizational skills and attention to detail.
• Proficiency in relationship management, event planning and logistics coordination
• Strong interpersonal and communication skills, with talent for understanding, simplifying and effectively communicating complex information to diverse audiences.
• Fluency in both English and Polish.
Pay: $44,924.81 - $79,106.03 per year
AN EQUAL OPPORTUNITY EMPLOYER
Community Liaison - Family Enrichment Center
Liaison job in New York, NY
Community Liaison - Bilingual Spanish/Arabic Program: Family Enrichment Center Reports to: Program Director Status: Part Time Hours/Schedule: Monday - Friday Afternoons and Evenings up to 25 hours per week between 1:00pm and 7:00pm
Salary Range: $25.00 per hour - $25.00 per hour
A Family Enrichment Center (FEC) is a family-centered, place-based primary prevention approach, where all members of the community have access to and may benefit from both structured or spontaneous activities and events (called offerings) that strengthen family protective factors to increase child and family well-being and promote stability. FEC offerings are available to everyone, regardless of current or past child welfare involvement.
The goal of the Family Enrichment Center (FEC) is to enhance child and family well-being by providing access and support to enable the strengthening of family protective factors inherent in its residents and community by building mutual community connections, capacity, and resilience.
In partnership with FEC staff, families will drive the planning, development, and sustainable co-ownership of the centers. Families who participate in the FEC programming will be encouraged to share their expertise by volunteering at the center and given meaningful opportunities to engage with neighbors and peers. The goal of the FEC is to strengthen families protective factors and build community connections, capacity, and resilience.
Position Summary:
The Community Liaison contributes to the day-to-day operation of the Family Enrichment Center (FEC) by helping to develop and maintain a parent or advisory group; cultivating relationships with other community groups and stakeholders to collaborate around meeting community needs; ensuring a warm and welcoming atmosphere at the FEC program where information, referrals, and resources are freely offered and exchanged to support the neds of participants; and joining and/or creating a network of resources by serving on community district committees, attending local school meetings and events, and building relationships with local businesses and faith-based groups. The Community Liaison is focused on building connections using a warm, engaging, and enthusiastic communication style to enhance and support the family protective factors of FEC participants and community members.
Responsibilities:
* Develop and nurture collaborative and effective relationships with community stakeholders in order to provide relevant offerings and programming around key issues of significance to the community.
* Work collaboratively with local community organizations, public institutions (e.g. schools, etc.) coalitions, and others to engage the participation of families in developing, implementing, and participating in the Family Enrichment Centers' offerings.
* Gather and disseminate resource material and referral information regarding issues and themes significant to the Coney Island community and of importance to the FEC participants.
* Train community residents, program participants, and staff in the skills of outreach, engagement, and recruitment in order to ensure full utilization of FEC programs and activities.
* Identify and develop emerging community leaders to assume leadership roles as mentors, teachers, group leaders, and constituent representatives on matters of collective impact.
* Attend Community Board meetings, school meetings, and other community-based meetings as appropriate.
* Identify and maintain up-to-date information on key community issues and trends impacting children, youth, and families.
* Create guides, toolkits, or other tools that help increase resident awareness of and ability to connect to local resources, services, and other supports
* Promote opportunities for youth, families, and community residents to participate in FEC program planning and implementation.
* Provide opportunities for community members to work and celebrate together in order to foster a sense of belonging, pride, and mutual responsibility.
* Supervise interns and volunteers, as appropriate.
* Work collaboratively with funders to develop, track and evaluate program efforts and outcomes.
* Perform other duties as assigned.
Qualifications:
* Bachelors Degree and three (3) years of professional experience; or a High School diploma and five (5) years of professional experience.
* Successful experience should be in community organizing, building partnerships, and/or community-led programs preferred
* Knowledge of, lived experience in, and commitment to the FEC community.
* Outstanding people/interpersonal, community organizing, collaboration, and advocacy skills.
* Comfort and ease in facilitating groups of families, adults, and community stakeholders are required.
* Demonstrated ability to work and communicate clearly, effectively, and collaboratively with a range of people from diverse backgrounds and circumstances
* Ability to trouble-shoot complex issues
* Ability to work a flexible schedule including occasional evenings or weekends as needed to attend community meetings/events and/or program activities.
* Deep understanding of the NAME OF COMMUNITY
* Bilingual skills in Spanish or Arabic a plus
* Previous work experience in a social service agency or non-profit organization
* Interest in working with underserved populations.
* Familiarity electronic data records systems
* BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities
Coordinator of Intensive Case Management
Liaison job in New York, NY
Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription
JOB TITLE
FLSA STATUS
SALARY
PROGRAM
MANAGER
Coordinator of Intensive Case Management
Non-Exempt
$70,000-$72,900
Drop-In Center
Assistant Director of Mental Health Services
WORKDAYS
[ X ] Monday
[ X ] Tuesday
[X ] Wednesday
[ X] Thursday
[X ] Friday
[X ] Saturday
[ X] Sunday
35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote
FUNCTION
The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed.
TOP RESPONSIBILITIES
Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables.
Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs.
Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to.
Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs.
Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings).
Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff.
Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable.
EDUCATION REQUIREMENTS
[ ] High School
[ ] Vocational Training
[ ] Undergraduate Degree
[ X] Masters Degree
MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred.
SKILL REQUIREMENTS
TGNCNB Competency
Proficient communication and writing skills.
Knowledge of psychosocial needs of LGBTQ/homeless population.
Basic assessment and/or interviewing.
Computer and technology, data entry and documentation.
Familiarity with trauma informed care and harm reduction.
PREFERRED QUALITIES
Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply.
Qualifications
Must have LMSW. LCSW preferred.
Part-Time Community Organizer - K, BX
Liaison job in New York, NY
Community Engagement Program
Community Organizer (CO)
Sakhi for South Asian Survivors exists to represent the South Asian and Indo Caribbean diaspora in a survivor-led movement for gender-justice and to honor the collective and inherent power of all survivors of violence. Sakhi is committed to serving survivors through a combination of efforts including-but not limited to-direct services, advocacy and organizing, technical assistance, and community outreach.
Sakhi serves survivors from the South Asian and Indo-Caribbean diaspora who trace their backgrounds to Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka, the West Indies, and Africa. Members of our community come from diverse backgrounds including age range, gender, religion, ethnic origin, economic and educational background, language spoken, and immigration status. We work to represent, inform, actively engage, and mobilize the South Asian community in an intersectional, intergenerational survivor-led movement for gender justice.
At Sakhi we offer a unique work environment that is collaborative, fun, and committed to social justice. Members of the LGBTQIA+ community, persons of color and bilingual/bicultural applicants are strongly encouraged to apply. At Sakhi, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Sakhi is an Equal Opportunity/Affirmative Action Employer.
This is an hourly position that can require up to 40 hours per month and requires flexibility with the schedule. Some evenings and weekends will be required.
Sakhi is looking for a Community Organizer (CO) to join our Community Engagement Program team. The mission of the Community Engagement Program is to bridge the gap between Sakhi's services and the community by fostering connections, encouraging resource access, and creating safe spaces for healing and support. Community Organizer is dedicated community members who will work through grassroots organizing, external partnerships, and leadership initiatives to raise awareness of Sakhi's mission and provide tools to address violence and trauma. Within Sakhi, CO aims to disrupt intergenerational violence through education and information, creating safe spaces for survivors to share their experiences and seek support.
This position reports to the Community Engagement Advocate and is under the overall supervision of the Community Engagement Program Manager.
Position Responsibilities
Represent and outreach in areas of Brooklyn and Bronx which have large representation of the South Asian and Indo-Caribbean diaspora through individual and group efforts
Individual outreach may include grocery stores, clothing stores, medical offices, faith-based institutions (such as mosques, churches, and bodegas), health centers, laundromats, hair and nail salons, and community centers.
Group outreach can take place at cultural/health fairs, workshops and trainings, community gatherings, vigils, and marches on behalf of Sakhi.
Strong commitment to uplifting and centering the voice and leadership of the South Asian and Indo-Caribbean diaspora
Develop a network of community members to encourage and support community participation in Sakhi-led events, training, and programs
Identify and collaborate with grassroots leadership to develop strategies for advocating for survivors of gender-based violence
Build, foster, and deepen partnerships with the community, relevant organizations, and officials that support community goals
Raise awareness about gender-based violence in the local South Asian and Indo-Caribbean diaspora and dismantle the stigma about GBV through outreach activities
Learn about new developments and stay updated by attending training, courses and seminars and maintaining contact with other social service agencies. Training includes, but is not limited to, community organizing, Sakhi services, South Asian Indo-Caribbean culture, safety protocols, dealing with vicarious trauma and burnout, and escalation procedures
In partnership with the other team members, uplift and implement the vision and mission of the program including team-building retreats and other events such as workshops, and mentorship programs conducted by CEP/Sakhi
Ensure consistent and accurate reporting and documentation of all outreach activities and timesheets to the manager
Eligibility and Qualifications
The Community Engagement Program welcomes applications from all members of the community.
The candidates should have:
Strong commitment to advancing Sakhi's values, mission, and goals with an understanding of the various issues that the South Asian and Indo-Caribbean diaspora faces as a result of gender-based violence
Strong commitment to raising and centering the voice and leadership of the South Asian and Indo Caribbean diaspora
A commitment to diversity and social justice with practices that value and respect differences of race, age, ethnicity, age, gender identity, sexual orientation, religion etc.
Previous experience working with grassroots communities is a plus.
Ability to work well across teams
Excellent written and verbal communication skills
Knowledge of and experience with Microsoft Office and G-Suite
Fluency in 1 or more South Asian languages
Must be 18 years of age or older
Must have flexibility, including working evenings (if there is an event) and occasional Saturdays and Sundays
Compensation: CO will be provided with an hourly payment of $25
Application Information Applications are accepted on a rolling basis. Ideal candidates will be available to start as soon as possible. Please send a resume and cover letter to ************* for your application to be considered. Only applicants selected for an interview will be contacted.
Auto-ApplyCommunity Specialist III (Sign-On Bonus $1,000)
Liaison job in Pearl River, NY
Job Description
Community Specialist III
Status: Non-Exempt
Hourly Rate: $21.67 to $22.80 (Part-Time and Full-Time opportunities available)
Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.
Department: Direct Care
About The Arc Rockland
The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.
Position Summary
As a Community Specialist III at The Arc Rockland, you will take a leading role in designing and delivering programs that foster independence, inclusion, and personal growth. This position combines hands-on support with program development and staff mentorship. You will lead instructional activities, conduct assessments, and connect individuals to opportunities that align with their goals - whether in skill-building, community engagement, or employment readiness. Your expertise ensures quality services, compliance with regulations, and a safe, supportive environment for all participants.
Role's Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.
Program Development & Instruction
• Design and implement lesson plans based on individual program goals and assessments.
• Prepare instructional materials and lead hands-on activities in site-based and community settings.
• Teach functional skills, including work readiness, independent living, behavior management, and community integration.
Assessment & Planning
• Conduct and document assessments to identify interests, skills, and training needs.
• Match individuals with training, volunteer opportunities, internships, and employment aligned with their goals.
• Maintain and organize program documentation, including valued outcomes, behavioral data, monthly notes, and habilitation plans.
Direct Support
• Provide personal care assistance as needed (e.g., toileting, feeding, hygiene).
• Administer medications after AMAP certification.
• Ensure health, safety, and welfare of participants on-site and in the community.
Leadership & Mentorship
• Provide guidance and oversight to staff, including mentoring new team members and supporting orientation.
• Act as liaison with community organizations, volunteer sites, and agencies.
• Participate in planning meetings and contribute to team decision-making.
Compliance & Reporting
• Complete timely documentation and incident reports per regulatory requirements.
• Maintain organized program areas and replenish materials as needed.
• Perform bus duty functions, including traffic monitoring and attendance documentation.
Requirements
• Bachelor's degree in Special Education, Psychology, Human Services, or a related field (Five years of experience working in a direct support position outside of this agency, along with demonstrated competencies in completion of the required duties, may be substituted in lieu of a degree.)
• One (1) year of professional experience working directly with individuals with development disabilities preferred.
What We Offer
• Competitive pay that reflects your skills and dedication
• Comprehensive benefits package to support your health and well-being
• Paid training to set you up for success from day one
• Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle
• Part-time and full-time roles so you can choose what works best for you
• Tuition reimbursement and career advancement opportunities to help you grow with us
How To Apply?
Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.
The Arc Rockland is an Equal Opportunity Employer.
The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.
Easy ApplyOutreach Coordinator / Facilitated Enroller
Liaison job in New York, NY
Under the direction of the Health Insurance Access Program Director and Associate Director, plan, direct and coordinate outreach activities designed to raise program awareness and maintain community relationships. Complete all applications for the Local Department of Social Services. These duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up.
RESPONSIBILITIES:
Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills.
Attend additional trainings specific to the Aged, Blind and Disabled population.
Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance.
Travel to partner locations to maintain relationships.
Provide referrals to other agencies, if applicable.
Collect and report data to Director and Associate Director.
Report all issues and concerns to Director and/or Associate Director for resolution.
Maintain ethical standards including but not limited to HIPAA.
Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents
Collect and copy required documents
Explain submission and approval process
Provide guidance on the Medicare application process
Educate consumers regarding changes in circumstances that may affect eligibility as well as reporting requirements
Assist NON-MAGI population with renewal completion
Travel to meet consumer, as necessary
MINIMUM QUALIFICATIONS:
Ability to handle confidential information in an ethical, professional manner.
Ability to provide exceptional customer service to all clients.
Must be a collaborative team-player willing to provide assistance and perform various tasks as needed.
Must be willing to travel throughout NYC, Rockland and Westchester Counties.
Auto-ApplyOutreach Coordinator
Liaison job in New York, NY
TITLE: Outreach Coordinator
REPORTS: Park Avenue Program Director
PROGRAM: Park Avenue - 113 East 123rd St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
MAJOR FUNCTIONS:
The Outreach Coordinator is responsible for the supervision and delivery of mental health, substance abuse counselling, intervention services, education services, and case management services. The Coordinator is an integral part of the clinical team. He/she is directly supervised by the Sr. Director. The Outreach Coordinator is in order to conduct groups at various outside programs. Provide supervision, training and orientation for all Peer Specialists.
SPECIFIC DUTIES & RESPONSIBILITIES:
Organizing various outreach groups and marketing outreach services.
Act as an integral member of the Outreach Team.
Must document individual progress notes on a weekly basis, maintain all group notes and charts according to the DOHMH regulations.
Responsible for screening and recruiting clients within the NYS Psychiatric Hospitals, Office of Mental Health License Programs/Housing, Shelters, Treatment programs and NYC hospitals
Maintain All files in appropriate, designated locations in the Outreach office to ensure confidentiality is maintained.
When client contact is off-site all client notes must be secured outside the Program's office, it is important to ensure confidentiality is respected both verbally and in written form.
All group notes must be brought into the office and securely stored at the end of each day.
Conducted regularly scheduled groups with clients at various sites in a timely manner.
Conduct a minimal of one Community Outreach event or activity to promote program services.
Outreach will be conducted throughout the five boroughs including responding to request from other community-based providers, health fairs, college campuses and onsite community presentations.
Properly document and file case notes and other reports in accordance with program protocols.
Collect data and report on client satisfaction regarding groups.
Attend meetings and training functions Safeguard confidential information.
Prepare monthly reports for the Sr. Director.
Prepare monthly Levels of Service (LOS) Report through DOMHH website.
Ensure supervision for staff as per Odyssey House internal policies. Prepare written six-month and annual performance evaluations on staff under his/her supervision.
Comply with all DOMHH regulations and participate in the certification process.
Maintain good relations with and act as liaison to the state monitoring agency.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES
Diploma/GED required or Bachelor's Degree and 3 years outreach experience in a clinical, mental health, housing or chemical dependency preferred.
A commitment to recovery, choice, empowerment, and the ability to help people with serious mental illness and/or co-occurring disorders to find meaningful lives in the community.
Ability to establish a trusting relationship with peers, including excellent interpersonal skills.
Detail oriented with good writing and organizational abilities.
Ability to network within the community and work with diverse populations.
Proficiency in Microsoft Word and Excel.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Auto-Apply