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Become A Liaison

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Working As A Liaison

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Liaison Do

A Liaison is responsible for establishing and developing a working relationship between two separate organizations for their common benefit. They can have numerous roles within this context, acting as mediators or translators.

How To Become A Liaison

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Liaison jobs

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Real Liaison Salaries

Job Title Company Location Start Date Salary
Liason To National Foundation Boards/Board Develop Open Society Institute New York, NY Jan 03, 2014 $200,352
Product Implementation Liaison McKinsey & Company, Inc. United States Cleveland, OH Jan 01, 2012 $140,080
International Negotiations Liaison Liberty Petroleum Corporation Phoenix, AZ Jun 17, 2016 $139,880 -
$190,000
Gtld Registry Liaison Internet Corporation for Assigned Names and Number Los Angeles, CA Aug 13, 2014 $137,000
Pathology Diagnostics Liaison Bristol-Myers Squibb Company Plainsboro, NJ Oct 17, 2016 $130,000
International Agency Liaison Intellectual Ventures Management LLC Bellevue, WA Sep 12, 2015 $125,570 -
$163,000
Registry Technical Liaison Internet Corporation for Assigned Names and Number Marina del Rey, CA Sep 01, 2012 $125,000
Registry Technical Liaison Internet Corporation for Assigned Names and Number Marina del Rey, CA Feb 01, 2012 $125,000
UAT Liaison Creehan & Company Corporation Canonsburg, PA Sep 19, 2016 $120,000
Pathology Diagnostics Liaison The Medical Affairs Company LLC Chicago, IL Sep 14, 2016 $92,248 -
$140,000
Pathology Diagnostics Liaison The Medical Affairs Company Chicago, IL Aug 31, 2016 $90,000 -
$140,000
Scientific Liaison NIXS Corporation Kansas City, KS Sep 11, 2015 $87,963
Thailand Business Liaison EPC Consultants Inc. San Francisco, CA Oct 31, 2016 $83,533
Fab6 Factory Network Liaison Micron Technology, Inc. Manassas, VA Jan 23, 2012 $83,000
FAB 6 Factory Network Liaison Micron Technology, Inc. Boise, ID Sep 21, 2013 $83,000
Diabetes and Nutrition Center Liaison South Broward Hosptial District Hollywood, FL Dec 21, 2016 $80,203
Technical Liaison IBM India Private Limited Overland Park, KS Jun 17, 2015 $61,050 -
$62,608
Scientific Liaison Sigma-Aldrich Inc. Saint Louis, MO Sep 14, 2015 $59,613 -
$75,000
Factory Network Liaison Micron Technology, Inc. Boise, ID Sep 19, 2013 $58,500
Legal Liaison China Merchants Bank Co., Ltd. New York, NY Oct 01, 2012 $57,117
European Business Liaison Global Semisolutions Inc. Clearwater, FL Sep 18, 2014 $57,013
African Program Liaison Global Soap Project, Inc. Atlanta, GA Jul 01, 2014 $56,000 -
$60,000
Operations Liaison Fu Sheng USA, Inc. Carlsbad, CA Sep 01, 2011 $55,250
African Program Liaison Global Soap Project, Inc. Atlanta, GA Jun 23, 2014 $55,000

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Top Skills for A Liaison

ProceduresMilitaryPersonnelCustomerServiceTechnicalAssistanceFinancialSafetyDataEntryCompanyPoliciesFacilityCommunityResourcesOutreachEmergencyLogisticsAdditionalPayrollMentalHealthAuditChildPhoneCallsWeb

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Top Liaison Skills

  1. Procedures
  2. Military Personnel
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Advocated for and assisted students going through any internal or conduct disciplinary procedures.
  • Rendered accurate simultaneous and consecutive interpretation during protocol visits and public affairs events hosted for high ranking military personnel and dignitaries.
  • Provided outstanding customer service to all clients; internal and external.
  • Provide leadership and technical assistance to funded programs Grant administration and budget preparation and management.
  • Developed consultative relationships with clients to assess financial needs, analyze options and produce appropriate solutions.

Top Liaison Employers

Liaison Videos

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A Day In The Life of A Medical Science Liaison

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