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Liaison vs client liaison

The differences between liaisons and client liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a liaison and a client liaison. Additionally, a liaison has an average salary of $53,737, which is higher than the $40,516 average annual salary of a client liaison.

The top three skills for a liaison include patients, customer service and home health. The most important skills for a client liaison are patients, HR, and client relations.

Liaison vs client liaison overview

LiaisonClient Liaison
Yearly salary$53,737$40,516
Hourly rate$25.84$19.48
Growth rate12%-4%
Number of jobs34,074167,287
Job satisfaction5-
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Average age4340
Years of experience1212

What does a liaison do?

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

What does a client liaison do?

Client Liaisons support client service representatives in matters related to clients. They plan and make a schedule for the monthly meetings with their clients. It is their job to monitor client satisfaction through follow-up to solve client problems and issues. They take measures for research and the resolution of client-raised issues. Their job includes coordinating with proper corporate staff to provide accurate and timely answers for clients.

Liaison vs client liaison salary

Liaisons and client liaisons have different pay scales, as shown below.

LiaisonClient Liaison
Average salary$53,737$40,516
Salary rangeBetween $30,000 And $95,000Between $23,000 And $68,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateWashingtonMassachusetts
Best paying companyAppleJPMorgan Chase & Co.
Best paying industryManufacturingFinance

Differences between liaison and client liaison education

There are a few differences between a liaison and a client liaison in terms of educational background:

LiaisonClient Liaison
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeNorthwestern University-

Liaison vs client liaison demographics

Here are the differences between liaisons' and client liaisons' demographics:

LiaisonClient Liaison
Average age4340
Gender ratioMale, 41.9% Female, 58.1%Male, 33.2% Female, 66.8%
Race ratioBlack or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 7.1% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between liaison and client liaison duties and responsibilities

Liaison example responsibilities.

  • Manage and increase social activity of the WVUncovered twitter account.
  • Manage and create original content for all social media platforms (twitter, instagram, tumblr).
  • Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
  • Educate physician group practices to reduce hospitalizations, increase positive patient outcomes & achieve meaningful use of EMR systems.
  • Perform assessments on ICU patients and market to many members of the health care team.
  • Work predominantly ICU cases, acquiring considerable experience with high-level complex patients.
  • Show more

Client liaison example responsibilities.

  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Design multiple PowerPoint presentations for new clients.
  • Utilize database programs to troubleshoot errors, recall information, and test software.
  • Apply appropriate technical knowledge to troubleshoot customer repair issues for high speed internet, video, and phone services.
  • Design and execute PowerPoint presentations request by marketing manager.
  • Deliver and refine strategic marketing messages, allowing physician intervention and treatment of at-risk patients.
  • Show more

Liaison vs client liaison skills

Common liaison skills
  • Patients, 24%
  • Customer Service, 14%
  • Home Health, 10%
  • Rehabilitation, 5%
  • Social Work, 5%
  • Patient Care, 5%
Common client liaison skills
  • Patients, 22%
  • HR, 7%
  • Client Relations, 7%
  • Financial Statements, 6%
  • Client Service, 5%
  • Scheduling Appointments, 4%

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