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Liaison vs representative

The differences between liaisons and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a liaison and a representative. Additionally, a liaison has an average salary of $53,737, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a liaison include patients, customer service and home health. The most important skills for a representative are cleanliness, patients, and customer issues.

Liaison vs representative overview

LiaisonRepresentative
Yearly salary$53,737$36,023
Hourly rate$25.84$17.32
Growth rate12%-4%
Number of jobs34,074252,761
Job satisfaction55
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Average age4340
Years of experience1212

What does a liaison do?

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Liaison vs representative salary

Liaisons and representatives have different pay scales, as shown below.

LiaisonRepresentative
Average salary$53,737$36,023
Salary rangeBetween $30,000 And $95,000Between $23,000 And $55,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateWashingtonNew York
Best paying companyAppleGoogle
Best paying industryManufacturingTransportation

Differences between liaison and representative education

There are a few differences between a liaison and a representative in terms of educational background:

LiaisonRepresentative
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeNorthwestern University-

Liaison vs representative demographics

Here are the differences between liaisons' and representatives' demographics:

LiaisonRepresentative
Average age4340
Gender ratioMale, 41.9% Female, 58.1%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between liaison and representative duties and responsibilities

Liaison example responsibilities.

  • Manage and increase social activity of the WVUncovered twitter account.
  • Manage and create original content for all social media platforms (twitter, instagram, tumblr).
  • Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
  • Educate physician group practices to reduce hospitalizations, increase positive patient outcomes & achieve meaningful use of EMR systems.
  • Perform assessments on ICU patients and market to many members of the health care team.
  • Work predominantly ICU cases, acquiring considerable experience with high-level complex patients.
  • Show more

Representative example responsibilities.

  • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
  • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Review EOB denials, appeals and/or rebilling as appropriate.
  • Certify of all requirements, policies, and procedures, including MSB.
  • Take inbound phone calls from member and providers explaining the EOB denial and payments
  • Show more

Liaison vs representative skills

Common liaison skills
  • Patients, 24%
  • Customer Service, 14%
  • Home Health, 10%
  • Rehabilitation, 5%
  • Social Work, 5%
  • Patient Care, 5%
Common representative skills
  • Cleanliness, 20%
  • Patients, 11%
  • Customer Issues, 10%
  • Customer Service, 10%
  • Data Entry, 6%
  • Outbound Calls, 3%

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