12 Liaison Resume Examples

Five Key Resume Tips For Writing A Liaison Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Liaison Resume templates

Zippia allows you to choose from different easy-to-use Liaison templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Liaison resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Keith Harris
Liaison
Contact Information
New York, NY
(690) 555-5605
kharris@example.com
Skills
  • Domestic Violence
  • Diagnostic Tests
  • Supportive Environment
  • Personnel Files
  • R
  • Social Workers
  • Assistance Program
  • Patient Behavior
  • Simple Queries
  • Patient Care
 
 
Employment History
Liaison2020 - Present
New York City Regional Center
New York, NY
  • Aided constituents by solving complex housing, healthcare, legal, public assistance, and employment issues.
  • Provide outreach and ongoing communication to identified victims and assess needs for further assistance.
  • Managed and coached customer service new hires.
Resource Coordinator2017 - 2020
Verizon
New York, NY
  • Facilitated meetings and trainings for peers, supervisory and management level staff to ensure accuracy of new products and procedures.
  • Provided world class customer service, and effectively negotiated with customers to resolve escalated issues.
  • Recognized for a commercial quality call monitored by the Vice President of Customer Service, Eileen Creeden.
Mental Health Worker2014 - 2017
The Judge Rotenberg Center
Canton, MA
  • Consulted with doctors and other mental health professionals.
  • Developed solution focused treatment plans for families receiving intensive in-home support.
  • Performed direct patient care activities that applied to day, evening, and overnight staff.
Education
Master's Degree of Psychology2013 - 2014
Arizona State University
Phoenix, AZ
Bachelor's Degree of Psychology2010 - 2013
Arizona State University
Phoenix, AZ
 
 
Brian Rodriguez
Liaison
Contact Info
Fort Wayne, IN
(950) 555-9186
brodriguez@example.com
Skills
Pet Parents
Community Outreach
Public Schools
Facility
Student Records
Insurance Companies
Alumni
Healthcare
Clients Homes
Family Involvement
Employment History
Liaison2020 - Present
Allen County Public LibraryFort Wayne, IN
  • Consulted with parents and community agencies to provide supports for students.
  • Directed, reviewed and approved company policies.
  • Provided customer service to include advisement of the claims process.
  • Assist Billing Department and other Patient Care Coordinator as necessary.
Student Liaison2016 - 2020
Brown Mackie College - DallasFort Wayne, IN
  • Answered high call volume, responded to inquiries, scheduled appointments, performed data entry, filed and maintained student records.
  • Formed relationships with insurance case managers, social workers, nursing directors, as well as nursing staff in facilities.
  • Arranged conferences with school counselors and students to establish educational programs suitable to school-aged parent s lifestyles.
  • Campaign included authoring of a Business Plan (objectives, sales forecast, budgetary, etc.)
Pet Sitter2013 - 2015
Kendall Regional Medical CenterMiami, FL
  • Provide around the clock companionship to patients.
  • Provided customer service and checkout services at front desk.
  • Provided personal care Performed light housekeeping Administered medication to client Turning client every two hours
  • Maintained a safe environment for patients Assisted with personal care and helped patients with daily activities
  • Maintained accurate records of patient care, condition, progress and concerns.Monitored vital signs, such as blood pressure and pulse.
Education
Master's Degree of Business2015 - 2016
Miami Dade CollegeMiami, FL
Bachelor's Degree of Business2010 - 2013
Miami Dade CollegeMiami, FL
 
 
Jeffrey Hawkins
Liaison
Schaumburg, IL
(940) 555-7045
jhawkins@example.com
Experience
Liaison2019 - Present
Career EducationSchaumburg, IL
  • Collaborate with management as needed for timely completion of work orders during high volume periods
  • Supported and facilitated with team sharing of best practices through informal communication channels and/or formal training session.
  • Collaborated with Resident Engineer and Office of Community Outreach and Notifications to develop and implement strategies to improve community relations.
Support Coordinator2012 - 2019
Foundation for Lutheran Child and Family ServicesBellingham, WA
  • Achieved 99,6% of efficiency in a payroll department responsible for more than 20 thousand payments per month.
  • Provided competent customer service to consumers and their families.
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Performed research via telephone, Internet and visits to city offices.
  • Retrieved medical charts, assisted in setting up Electronic Medical Records system.
Summer Camp Counselor2011 - 2012
Foundation for Lutheran Child and Family ServicesBellingham, WA
  • Worked as a team with other camp counselors to monitor 50 children during a full day camp.
  • Organized daily activities such as Zumba, Arts and crafts etc,
  • Enhanced the campers experience at ARC Camp by organizing daily activities, while taking responsibility for their health and well-being.
  • Collaborated daily and compromised daily with other staff members.
Skills
Professional RelationshipsSocial WorkersRecreational ActivitiesSubstance AbuseService CallsSpecial ProjectsStudent LearningPersonal CareCustomer ServicePositive Attitude
Education
Bachelor's Degree In Criminal Justice2008 - 2011
Western Washington UniversityBellingham, WA
 
 
Kyle Sullivan
Liaison
Employment History
Liaison2020 - Present
Information technologyHoughton, MI
  • Set up Policies and Procedures for entire Departments Interviews and evaluates technical candidates.
  • Maintain communication with 400+ families.
  • Coordinated with civilian police, fire, rescue and emergency units for assistance.
  • Support Experience on Windows 2000/2003/2008 Servers.
Resource Coordinator2017 - 2020
Good Will PublishersHoughton, MI
  • Assist in the completion of annual FSS grant applications and reporting.
  • Answered overflow of calls from the Customer Service Desk and assisted in handling inquiries and complaints.
  • Coordinated and conducted training sessions on new tooling and procedures.
  • Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
Alcohol And Drug Counselor (Part-Time)2004 - 2006
National Council on AgingEast Lansing, MI
  • Conducted assessments of trauma and social needs to assess levels of intervention and construct treatment plans.
  • Participated in case conference, treatment team and staff meetings weekly.
  • Formulated and revised treatment plans according to state regulations.
  • Provided individual, group and family substance abuse counseling for adults involved in the criminal justice system.
Education
Master's Degree In Chemical Engineering2011 - 2012
Michigan Technological UniversityHoughton, MI
Bachelor's Degree In Chemical Engineering2003 - 2006
Michigan State UniversityEast Lansing, MI
 
 
Contact Information
Houghton, MI
(230) 555-7177
ksullivan@example.com
Skills
Treatment Plans
Direct Supervision
Procedures
Positive Relationships
Individual Service Plans
Substance Abuse
Customer Service
Court Program
Staff Meetings
Oasas
 
 
Christina Watkins
Liaison
Indianapolis, IN
(930) 555-1791
cwatkins@example.com
Skills
RNSocial StudiesInsurance CompaniesKindergartenProfessional DevelopmentTechnical AssistanceCurriculum GuidelinesCommunicationProceduresAppropriate Curriculum
 
 
Employment History
Liaison2020 - Present
Red LobsterIndianapolis, IN
  • Cash Drawer; Customer service/relationship building
  • Coordinate the kitchen windows, make sure the dishes were dressed properly.
  • Fry, broil, grill, and assemble food plates in high volume situations.
  • Service help cleaned and set tables cleaned rest rooms mopped floors dusted, cleaned windows and washed and folded napkins.
  • Ensured compliance with customer service quality standards and company policies.
  • Implemented communication strategies to improve communication, participation, and engagement of families into the public school system.
Patient Liaison2013 - 2020
Walgreen CoChicago, IL
  • Coordinated patient care by scheduling orders, communicating information to the patient in regards to medication shipments.
  • Ensured patient confidentiality and ensure that patient care does not get compromised.
  • Handled new patient enrollment account and medical records; processed orders and/or inquiries received by patient(s).
Kindergarten Teacher2007 - 2013
Chicago Public LibraryChicago, IL
  • Head teacher in a Kindergarten classroom of 16 students.
  • Contract position for the summer only working with residential treatment patients ages 12-17 teaching language arts.
  • Make accommodations for children with special needs to be included in daily activities.
  • Prepared and developed lesson plans and instructional programs to meet individual and group needs.
  • Worked with a mentor provided through the Special Education Department.
  • Complete all special education paperwork accurately, according to regulations, and on time
Education
Bachelor's Degree of Nursing2004 - 2007
Grand Canyon UniversityPhoenix, AZ
 
 
Keith Harris
Liaison
Contact Information
New York, NY
(690) 555-5605
kharris@example.com
Skills
  • Domestic Violence
  • Diagnostic Tests
  • Supportive Environment
  • Personnel Files
  • R
  • Social Workers
  • Assistance Program
  • Patient Behavior
  • Simple Queries
  • Patient Care
 
 
Employment History
Liaison2020 - Present
New York City Regional Center
New York, NY
  • Aided constituents by solving complex housing, healthcare, legal, public assistance, and employment issues.
  • Provide outreach and ongoing communication to identified victims and assess needs for further assistance.
  • Managed and coached customer service new hires.
Resource Coordinator2017 - 2020
Verizon
New York, NY
  • Facilitated meetings and trainings for peers, supervisory and management level staff to ensure accuracy of new products and procedures.
  • Provided world class customer service, and effectively negotiated with customers to resolve escalated issues.
  • Recognized for a commercial quality call monitored by the Vice President of Customer Service, Eileen Creeden.
Mental Health Worker2014 - 2017
The Judge Rotenberg Center
Canton, MA
  • Consulted with doctors and other mental health professionals.
  • Developed solution focused treatment plans for families receiving intensive in-home support.
  • Performed direct patient care activities that applied to day, evening, and overnight staff.
Education
Master's Degree of Psychology2013 - 2014
Arizona State University
Phoenix, AZ
Bachelor's Degree of Psychology2010 - 2013
Arizona State University
Phoenix, AZ
 
 
Brian Rodriguez
Liaison
Contact Info
Fort Wayne, IN
(950) 555-9186
brodriguez@example.com
Skills
Pet Parents
Community Outreach
Public Schools
Facility
Student Records
Insurance Companies
Alumni
Healthcare
Clients Homes
Family Involvement
Employment History
Liaison2020 - Present
Allen County Public LibraryFort Wayne, IN
  • Consulted with parents and community agencies to provide supports for students.
  • Directed, reviewed and approved company policies.
  • Provided customer service to include advisement of the claims process.
  • Assist Billing Department and other Patient Care Coordinator as necessary.
Student Liaison2016 - 2020
Brown Mackie College - DallasFort Wayne, IN
  • Answered high call volume, responded to inquiries, scheduled appointments, performed data entry, filed and maintained student records.
  • Formed relationships with insurance case managers, social workers, nursing directors, as well as nursing staff in facilities.
  • Arranged conferences with school counselors and students to establish educational programs suitable to school-aged parent s lifestyles.
  • Campaign included authoring of a Business Plan (objectives, sales forecast, budgetary, etc.)
Pet Sitter2013 - 2015
Kendall Regional Medical CenterMiami, FL
  • Provide around the clock companionship to patients.
  • Provided customer service and checkout services at front desk.
  • Provided personal care Performed light housekeeping Administered medication to client Turning client every two hours
  • Maintained a safe environment for patients Assisted with personal care and helped patients with daily activities
  • Maintained accurate records of patient care, condition, progress and concerns.Monitored vital signs, such as blood pressure and pulse.
Education
Master's Degree of Business2015 - 2016
Miami Dade CollegeMiami, FL
Bachelor's Degree of Business2010 - 2013
Miami Dade CollegeMiami, FL
 

What Should Be Included In A Liaison Resume

1

1. Add Contact Information To Your Liaison Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Liaison Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Liaison Resume Relevant Education Example #1
Master's Degree In Psychology 2014 - 2016
Arizona State University Phoenix, AZ
Liaison Resume Relevant Education Example #2
Master's Degree In Business 2014 - 2016
Miami Dade College Miami, FL
3

3. Next, Create A Liaison Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Liaison
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Liaison Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Liaison
Estee Lauder
  • Utilized SharePoint and Excel to track metrics and analyze results of seminar attendance globally.
  • Patrolled facility and secured perimeter.
  • Prepared the User Procedures Document before user acceptance testing.
  • presented PowerPoint presentations in company-wide meetings.
  • Served as the facility-level escalation point for SAP incidents and process issues related to SAP support.

Work History Example # 2
Liaison
Greeley & Hansen
  • Provided timely responses to RFIs from contractors.
  • Served as Design Representative in coordination meetings.
  • Filed plans with the city regulatory agencies, including the DOB, DOT, and NY State Department of Environmental Conservation.
  • Supervised and mentored team of 5.
  • Provided guidance on EHS rules and regulations on site *American Red Cross CPR certified.

Work History Example # 3
Case Manager Internship
Los Angeles Department of Public Works
  • Participated in School Attendance Review Board (SARB) and Individual Education Plan (IEP) meetings for children on caseload.
  • Provided counseling for youth within the juvenile court system.
  • Performed case management services for low income/minority families.
  • Learned Legal issues surrounding the BICM process, Behavior Support Plans/Position Behavior Intervention Plan, and Functional Analysis Assessments
  • Interviewed clients for Food Stamps, TANF, and Medicaid benefits.

Work History Example # 4
Customer Service Liaison
J. C. Penney
  • Trained employees on customer checkout process using the Mobile POS system (Libby).
  • Used Word and Excel extensively in Windows 95.
  • Managed quality communication, customer support and product representation for each client.
  • Collaborated with upper management to introduce training initiatives to assist under-performing CSRs.
  • Utililized Windows on a daily basis.

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5

5. Highlight Your Liaison Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your liaison resume:

  1. Certified Nurse Assistant (CNA)
  2. Certified Medical Interpreter - Spanish (CMI)
  3. Certified Professional - Human Resource (IPMA-CP)
  4. Certified Phlebotomy Technician (CPT)
  5. Certified Pharmacy Technician (CPhT)
  6. Certified Medical Office Manager (CMOM)
  7. Certified Coding Specialist (CCS)
  8. Certified Professional, Life and Health Insurance Program (CPLHI)
  9. Certified Information Technology Professional (CITP)
  10. Nationally Certified Medical Office Assistant (NCMOA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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