Top Liaison Skills

Below we've compiled a list of the most important skills for a Liaison. We ranked the top skills based on the percentage of Liaison resumes they appeared on. For example, 12.4% of Liaison resumes contained Customer Service as a skill. Let's find out what skills a Liaison actually needs in order to be successful in the workplace.

The six most common skills found on Liaison resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Liaison jobs:
  • Trusted by all divisions within an organization and by customers to conduct exemplary customer service delivery and achieved a successful outcome.
  • Documented SOP used by Product Development and customer service to cultivate greater efficiency in handling customer support tickets across the organization.
  • Advanced communication and relationship building skills along with driving operations process improvement measurably increased customer service and sales partner satisfaction statistics.
  • Implement territory sales plan and coordinates with operational and clinical leadership to ensure extraordinary customer service and fulfill Heartland promises.
  • Monitored outstanding portfolios and provided customer service to attorneys, title companies, and homeowners regarding their releasing instrument.
  • Provide world-class customer service, both internally and externally, while promoting/establishing a clear understanding/expectation of available school services.
  • Processed all general customer service request, interacted efficiently with business customers providing information and resolving critical problems.
  • Communicate with Customer Service in China in Chinese to solve parcel-related problems with focus on Supplement-related problems.
  • Provided customer service and developed manual to provide consistent, superior service, increasing positive customer feedback.
  • Processed customer service inquiries in regional call center, researched customer complaints and employed problem-solving techniques.
  • Prepared operating and statistical reports measuring performance for the training, customer service and implementation departments.
  • Designed and implemented customer service programs into company's database enabling prompt service and individualized attention.
  • Established procedures to identify and review quality indicators for continuous improvement of customer service.
  • Participate in customer service feedback programs distributing and collecting surveys and reporting customer feedback.
  • Manage all Orthopedic Center of Excellence referrals exceeding expectations and providing outstanding customer service.
  • Coordinated and corresponded with various stores to ensure quality customer service and issue resolution.
  • Complete patient, family, referring provider requests accurately and with exceptional customer service.
  • Serve as a key resource as related Horizon Behavioral Health Customer Service functions/transactions.
  • Recognized for consistently demonstrating the Customer Care Values and delivering excellent customer service.
  • Maintained territory performing professional sales calls/provided customer service to physicians and discharge planners.

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2. Technical Assistance

high Demand
Here's how Technical Assistance is used in Liaison jobs:
  • Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and met business requirements.
  • Provided training and technical assistance to community leaders in interpreting and utilizing data for effective program development and capacity building.
  • Provided technical assistance to companies and independent practitioners regarding organizational and federal/state regulations, policy and procedural guidelines.
  • Provided technical assistance and consultative services to neighborhood and community organizations on public health and community development projects.
  • Provide technical assistance and consultation regarding contract services and capacity building for Contract Providers and Area staff.
  • Provided technical assistance in relation to acquisitions, business development, and financial and operational planning.
  • Provide technical assistance around building systems and structures related to student discipline and restorative justice/practices.
  • Provided administrative and technical assistance to the Technical Support department as well as other departments.
  • Provide leadership and technical assistance to funded programs Grant administration and budget preparation and management.
  • Provided technical assistance to faculty and students in navigating the online course environment.
  • Interfaced with suppliers to prevent/resolve quality issues, providing technical assistance as required.
  • Documented technical assistance provided to Clinical Liaisons and other clinical staff members.
  • Provide support and technical assistance to providers related to eligibility and reimbursement.
  • Provided direction and technical assistance to respondents, petitioners and treatment providers.
  • Provide technical assistance to utilities & maintenance, manufacturing and packaging areas.
  • Provided technical assistance to resolve difficult or recurring hardware and/or software issues.
  • Provide technical assistance to the Behavioral Health Organization and service providers.
  • Provide technical assistance for the implementation of NCLB/SED Differentiated Accountability interventions.
  • Provided departmental training and technical assistance on new software and equipment.
  • Provided technical assistance to Head Start Centers through announced/unannounced Monitoring Reviews.

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3. Community Resources

high Demand
Here's how Community Resources is used in Liaison jobs:
  • Linked community resources along with providing instruction on social, cultural, and environmental barriers to improve psychiatric stability.
  • Act as a liaison between Michigan Rehabilitation Service consumers and community resources to retain employment and stability outcomes.
  • Assisted clinical team with member discharge/transitional planning consisting of housing, treatment planning and accessing local community resources.
  • Provide case management to teens placed through dependent petitions while assisting with navigating community resources.
  • Provide case management services, including educating client on diagnosis and providing community resources.
  • Referred military families to on-post and community resources that give assistance during deployments.
  • Initiated family needs assessment and crisis intervention services utilizing department and community resources.
  • Provided members with community resources while assisting members in navigating and accessing services.
  • Provided information to migrant families regarding community resources and services.
  • Developed and maintained partnerships with community resources for patient referral.
  • Provide Case Management assistance by connecting clients with community resources.
  • Collaborate with community resources to ensure a comprehensive discharge plan.
  • Facilitated family workshops to increase awareness of community resources.
  • Referred students and adults to community resources when necessary.
  • Provided clinical recommendations and referrals to community resources.
  • Assist patient/family in obtaining appropriate community resources.
  • Referred families to appropriate community resources.
  • Provided community resources to counseling staff.
  • Linked graduate students with available community resources
  • Acted as a liaison to build and cultivate relationships between the district and community resources to provide meaningful opportunities for students.

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4. Company Policies

high Demand
Here's how Company Policies is used in Liaison jobs:
  • Handled all team inquiries for additional information and documentation in compliance with company policies, underwriting guidelines, and lending-program requirements.
  • Expense management through appropriate company policies and procedures including good business judgment on entertainment and company expenditures.
  • Facilitated training programs for management and staff on relevant Human Resources company policies and compliance procedures.
  • Conducted regular hospital on-site audit reviews to ensure appropriate adherence of company policies and procedures.
  • Administered company policies and procedures at the executive level.
  • Implemented company policies for quality assurances and contract stipulations.
  • Analyzed Contract for adherence to company policies and pricing
  • Monitored and implemented various company policies and program.
  • Research and processing of case files related to violations of company policies and procedures by distributors in the network marketing industry.
  • Work closely with the front desk staff to ensure all company policies are being explained, met, and followed.
  • Protect all creative and personal information of clients and sessions; maintain compliance with all financial and company policies.
  • Set up and completed spring and winter tire exchange due to company policies either exchanging or ordering new tires.
  • Work with managers and fellow employees to ensure alcohol was served properly through the implementation of company policies.
  • Served as a valuable resource for employees and colleagues regarding company policies, procedures, and benefits.
  • Document patient information and all work activity in the appropriate systems dictated by company policies and procedures.
  • Ensured that pending transactions where concurred via fund control system in accordance with company policies and procedures.
  • Improved scheduling processing time by 50% and outlined a company policies manual and Employee Handbook.
  • Perform all duties in accordance with company policies and procedures, state and federal laws.
  • Enforced company policies governing the conduct of a highly diverse, international sales force.
  • Insured all crews followed all safety rules, company policies, procedures and regulations.

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5. Hospital Staff

high Demand
Here's how Hospital Staff is used in Liaison jobs:
  • Communicated with parents to present information regarding services obtained and interacted with hospital staff to determine parents discharge date.
  • Develop relationships and strategic partnerships with community providers, judicial representatives, hospital staff, and physicians.
  • Promoted professional relationship development with physician office and hospital staff to foster long-term referral network.
  • Provided hospital staff with information regarding consumer mental status baseline and response to past interventions.
  • Identify client product requirements and interact with hospital staff to identify testing requirements.
  • Consulted with case manager/hospital staff and reviewed patients medical chart to obtain information.
  • Presented preventative lectures to state hospital staff and other organizations in Chisinau.
  • Imitated strategic plan to develop relationships with hospital staff and community.
  • Support hospital staff through the process of completing documentation appropriately.
  • Conducted in-services for hospital staff in promoting clinical services.
  • Facilitated in-services for hospital staff regarding home care services.
  • Support hospital staff by resolving non-medical caregiver concerns.
  • Maintain regular communication with Western State Hospital staff.
  • Maintained communication with appropriate hospital staff i.e.
  • Edited and wrote policies and procedures for hospital staff and visitors for safety precautions in Microsoft Word and Power Point Software.
  • Required outreach to families and communication with agency and hospital staff through participation in team meetings and completion of reports.
  • Build and maintain professional relationships with hospital staff including doctors, nurses, administrators, executive team members, etc.
  • Provide in-service training for hospital staff on spoken language and sign language services and apparatus available through the hospital.
  • Established and maintained strong proactive relationships with hospital staff, community primary care providers and other public health agencies.
  • Formed working relationships with hospital staff, physicians, County Crisis Team, and other hospitals in the area.

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6. Logistics

high Demand
Here's how Logistics is used in Liaison jobs:
  • Provide necessary administrative and clerical support for GMD Logistics Program Management as directed and in compliance with government and management directives.
  • Directed material management activities and involved in developing, operating, implementing and analyzing manual and automated integrated logistics systems.
  • Developed expediting procedures for retrograde cargo transiting the aerial port for the various Defense Logistics Agency depots repair facilities.
  • Developed requirements for standardized work and dedication for continuous improvement in every aspect of tasks within the Logistics department.
  • Worked alongside Asset Management to ensure proper logistics of equipment moved internally as well as shipped to overseas counterparts.
  • Organized information and documents for UN delegates and assisted them with logistics and operations during multinational conferences.
  • Conduct post-meeting evaluations and initiate ongoing evaluation of meeting logistics and recommend improvements of meeting processes.
  • Planned, organized, evaluated and directed manpower utilization, medical logistics and mobility readiness.
  • Conceived, developed, and instituted CAMS and life-cycle logistics management training for maintenance personnel.
  • Assisted Order Management Representatives in maximizing order fill rate, utilizing Distribution and Logistics capabilities.
  • Visited regional distribution centers to examine logistics procedures and technologies for security and shortage exposures.
  • Utilized strategic planning to improve overall performance and drive efficiency in the Logistics department.
  • Prepared Engineering Change Proposals and coordinated all logistics elements for assigned Test Program Sets.
  • Assisted the owner/CEO introducing privately owned business to Department of Defense logistics agencies.
  • Planned and executed maintenance complex and logistics requirements for exercise aircraft and personnel.
  • Provided operational support for Field Producer including talent communication, scheduling and logistics.
  • Coordinated logistics, developed agenda, and facilitated bi-monthly meetings with Congregational Liaisons.
  • Stay informed of logistics technology advances and apply appropriate technology to improve logistics processes
  • Coordinate logistics of analyst marketing and company roadshows in Boston and surrounding areas.
  • Collaborated with customer service and branch logistics to ensure orders were properly completed.

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7. Data Entry

high Demand
Here's how Data Entry is used in Liaison jobs:
  • Designed/developed/implemented a Sales Information System (SIS) for sales analysis/reporting, data entry, leads analysis and targeted mailings.
  • Performed moderately complex data entry and retrieval and responsible for ensuring accurate and current records of employees are maintained.
  • Enter the non-expendable and special items into Galileo inventory management system including data entry.
  • Supervised several data entry clerks, responsible for maintaining and reporting hourly production.
  • Conducted data entry in PeopleSoft for Human Resource Management related tasks.
  • Provided data entry services and ensured confidentiality of data collected.
  • Perform data entry pertaining to patient demographic and insurance information.
  • Complete data entry of all juvenile information after processing.
  • Assisted engineers in division data entry and project management.
  • Managed data entry regarding jewelry repairs and warranty claims.
  • Performed accurate daily data entry of aggregate moisture contents.
  • Performed data entry in hospital database systems.
  • Performed various Intelligence department data entry assignments.
  • Handled escalated complaints regarding Order/ Data entry.
  • Confirm accuracy of documentation and data entry.
  • Transfer process coordinator and data entry specialist.
  • Provided data entry for warehouse inventories.
  • Performed data entry quality control reviews.
  • Finalized insurance documents for data entry.
  • Monitor data entry to ensure accuracy.

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8. Special Events

high Demand
Here's how Special Events is used in Liaison jobs:
  • Created and coordinated educational programs, meetings and special events to develop awareness and mobilize membership-at-large on importance of legislative issues.
  • Coordinated security requirements for high-level special events for ceremonies, and special events scheduled to occur on the Pentagon Reservation.
  • Presented creative seminars to students and parents about college and financial aid during special events and elementary visitation requests.
  • Perform community outreach activities including presentations, exhibits and one-on-one contact with community groups, and coordinate special events
  • Created classroom schedules including room and event scheduling; supervised special events and organized catered events.
  • Provided support and coordinated special events and projects that included scheduling, budgeting and logistical support.
  • Coordinated all marketing materials, advertising efforts and developed special events to create maximum exposure.
  • Organized all details for special events, travel arrangements/itineraries, and corporate agendas.
  • Staffed international negotiations, mission-critical situations, crisis response actions and special events.
  • Coordinated special events with organizations to promote political awareness to college students.
  • Organize meetings and special events for student leadership development and cultural awareness.
  • Supported the on-time and within-budget planning and implementation of special events annually.
  • Managed communications and year round visibility through participation at special events.
  • Developed and implemented programs for public relations and special events.
  • Drafted work instructions and designed promotional material for special events.
  • Managed media relationships and organized press conferences and special events.
  • Developed innovative ideas for special events and holiday functions.
  • Coordinate corporate meetings and develop presentations and special events.
  • Supervised preparation and delivery of catered special events.
  • Prepared budget, obtained vendors for catering weddings, parties, corporate meetings, conferences, banquets and other special events.

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9. Mental Health Services

high Demand
Here's how Mental Health Services is used in Liaison jobs:
  • Participate in clinical staffing with Cardinal psychiatrists regarding high risk individuals in order to develop appropriate linkage to mental health services.
  • Expedited emergency mental health services.
  • Lectured to graduate level students on social work practice, client advocacy, delivery of mental health services and direct services.
  • Linked court involved youth with appropriate mental health services including inpatient psychiatric services, drug treatment, or outpatient services.
  • Acted as a human services resource and coordinator for mental health services for individuals in the criminal court system.
  • Experience included implementation of forensic services between mental health services and the Criminal Justice System in Orange County.
  • Conducted assessments on youth in the juvenile justice system to determine if appropriate for mental health services.
  • Oversee, and manage mental health services; making sure that provider's are coordinating services.
  • Develop processes to use in marketing of mental health services within the market.
  • Provide a link between Clarion County Jail/local jails and mental health services.
  • Provided linkage to outpatient mental health services to patients at the hospital.
  • Maintain files on all youthful offenders receiving mental health services.
  • Required extensive knowledge of county wide mental health services.
  • Assess clients for mental health services.
  • Complete Medicaid and disability applications for clientsreceiving mental health services.
  • Provide information and referral to community services such as employment counseling, health care, mental health services to dependent mothers.
  • Provide crisis intervention mental health services to persons in Whatcom County who present in acute need.
  • Supervised by MSW Provide mental health services to children, families, adults and couples.
  • Connected terminally ill individuals to healthcare, case management services, and mental health services.
  • Supported medication compliance Assisted in gaining independent housing Secured adult psychiatric and mental health services

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10. Phone Calls

high Demand
Here's how Phone Calls is used in Liaison jobs:
  • Managed incoming patient telephone calls regarding care, scheduling and emergencies for corresponding physician as needed.
  • Assisted accounting office with collections such as initialing/receiving phone calls to individuals regarding accounts.
  • Processed and provided correspondence and phone calls for individual and trust-generated donations.
  • Screened and directed telephone calls to administrators and logged telephone messages.
  • Prepared email communications and phone calls for appointment reminders and follow-ups.
  • Coordinate phone calls from long term care facilities, residents, families and other medical staff regarding long term care residents.
  • Greet and direct customers, document consumers daily, and help salesmen with paperwork, phone calls, and scheduling appointments.
  • Managed relationships by providing support to all consultants on a daily basis via phone calls, appointments, and email communication.
  • Help the body shop department, when needed on making phone calls to the repair shop to get a repair update.
  • Managed phone calls from patients by answering concerns about claim denial, payments due, co-insurance amounts, & deductible requirements.
  • Greet customers, process repair invoices, order supplies, shipping/receiving, fielding phone calls, handle minor customer service issues.
  • Answered phone calls from patients, pharmacies, nursing homes (acting liaison), and other medical offices calling.
  • Answered telephone calls, exercising judgment and tact in furnishing, withholding or in referring such cases to other individuals.
  • Answer phone calls concerning marines, civilians and contractors upon MCAS Cherry Point with offenses off MCAS Cherry Point jurisdiction.
  • Handled telephone calls (responding, screening, and delegating calls, as appropriate) and internal requests for information.
  • Conducted follow-up phone calls and additional fitness assessments to evaluate client's improvements, informed guests of specials and features.
  • Processed referrals, ran insurance checks, data entry, made telephone calls to doctor offices and APOA's.
  • Documented telephone calls in member notes, processed facility changes, and initiated research of issues from inquires made.
  • Receive and reply to all emails, phone calls, and texts daily while maintaining confidentiality of ship Families.
  • Answer incoming phone calls and emails and aim for the highest level of client satisfaction through first call/contact resolution.

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11. Treatment Plans

high Demand
Here's how Treatment Plans is used in Liaison jobs:
  • Provided individual/family counseling and developed after-care treatment plans to meet the needs of adjudicated youth and their families.
  • Complete psychological assessments and develop treatment plans with specific goals delineating clinical intervention related diagnosis for each patient.
  • Developed and implemented person centered treatment plans to include revision when necessary for enhance benefits.
  • Involved in group and individual therapy and participated in developing treatment plans.
  • Developed and facilitated implementation of individual and family treatment plans.
  • Developed treatment plans, including co-ordination with Health plan care managers to identify and assess patient suitability for home care services.
  • Created and implemented client treatment plans with therapist, including documentation of client's measurable objectives, interventions and outcomes.
  • Completed Comprehensive Service Provider Discharge Plan, risk assessments, Mood/Depression Assessment Questionnaire, treatment plans and crisis plans.
  • Develop treatment plans, complete client progress notes, and report client progress through written correspondence to referral sources.
  • Gathered clients' social information to determine needs, then planned and implemented treatment plans for each individual.
  • Discussed and reviewed cases with other professionals, prepared treatment plans, and referred for hospitalization when needed.
  • Documented treatment and discharge plans, and individuals' progress and responses to treatment and revised treatment plans.
  • Complete treatment plans and goals for clients that are moving to a different phase while in the program.
  • Completed assessments were provided and treatment plans completed for individuals that were eligible for the OCR program.
  • Review and adhere to treatment plans to administer policies and procedures relating to education and conduct enhancement.
  • Created treatment plans and scheduling for dental class 3 Marines and Sailors assigned to the BN.
  • Developed individual treatment plans based on research, clinical experience, and client's histories.
  • Consulted with public school officials and Youth Villages' staff concerning treatment plans for clients.
  • Work closely with the doctors and other nursing staff to create health treatment plans.
  • Worked closely with clinicians to coordinate treatment plans, therapy sessions and medical appointments.

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12. Technical Support

high Demand
Here's how Technical Support is used in Liaison jobs:
  • Provided technical support to Customer Engineers ensuring the application of best practices in providing effective and efficient system maintenance services.
  • Provided technical support for Global Regulatory Affairs on validated workstations, inclusive of support for Executives and Senior Level Management.
  • Provided classroom instructions to Viacom Technical Support agents on Viacom specific application usage, problem determination, and support procedures.
  • Provided microcomputer expertise and served as liaison for overall technical support to multiple Georgia departments of First Union Corporation.
  • Provided technical support and training on electronic production matters for sales, customer service representatives, and production personnel.
  • Served as liaison between Technical Support and internal business units as well as external business partners/vendors in technology initiatives.
  • Define and maintain communication between identified contacts with internal and external functional areas and Inbound Technical Support Center.
  • Input customer information into the application database system and provide technical support for the database environment.
  • Collaborate with Access & Disability Services to provide technical support for accessibility features of supported tools.
  • Develop scientific strategies and provide scientific/technical support on infectious diseases products to internal and external customers.
  • Provided customer technical support and sale information for retail store owners selling Zenith Data Computer systems.
  • Provided technical support and operations of industrial Hitachi Printers to produce different signs on various substrates.
  • Provided technical support for 10,000+ workstations, adhering to corporate technical guidelines and escalation protocol.
  • Provided on-site technical support to senior management during proposal negotiations with the government customer.
  • Provided basic technical support and troubleshooting to improve and maintain periodic inspections and maintenance.
  • Provided program management guidance and technical support for government projects in high-energy physics.
  • Tagged advanced PC/CHSI/phone/e-mail/modem and router problems to technical support group when appropriate.
  • Provided technical support and escalation process for e*Restaurant department manager and training.
  • Helped manage company-wide technical support and IT projects to create/enhance/modify applications.
  • Updated self-help documents to provide solutions for customers/employees without technical support.

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13. Medical Records

high Demand
Here's how Medical Records is used in Liaison jobs:
  • Employed as a provider liaison responsible for training providers and administrative staff to complete military evaluation examinations and electronic medical records.
  • Assisted international patients with translation of complex medical records and services, securing housing and coordinating medical care.
  • Maintained confidential patient medical records in accordance with company policies and procedures to adhere to HIPPA requirements.
  • Obtained required documentation including insurance verification, authorization and medical records for 40+ clients on daily basis.
  • Scheduled and coordinated the admission of inpatient clients, maintained medical records and confidential information.
  • Researched, gathered and interpreted medical records and reports and provide written evaluations for attorneys.
  • Copied and delivered pertinent client medical records for review in managing medical claims costs
  • Verified and supervised quality control for patient medical records within the Emergency Department.
  • Implemented new dictation system to accurately document medical records and improve efficiency.
  • Monitored and maintained patient medical records for current and appropriate form maintenance.
  • Provided communications between Medical Records, Risk Management and the Privacy Officer.
  • Audit charts for insurance billing including correcting and updating medical records.
  • Review medical records for completeness, accuracy and compliance with regulations.
  • Receipt and data processing of confidential medical records and protected information.
  • Maintained medical records for active duty military personnel and their dependents.
  • Abstract information from medical records to make Determination on referrals.
  • Registered patients and uploaded hospital medical records into computer system.
  • Handle medical records in professional manner to protect patient/resident confidentiality.
  • Retrieve patient medical records for physicians or other medical personnel.
  • Prepared Medical Records and filing for all patient documentation.

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14. Hospice

high Demand
Here's how Hospice is used in Liaison jobs:
  • Managed territories in Mississippi for physician education * In charge of territory growth and community relations * Maintained Hospice patient legal paperwork
  • Utilized customer focused selling model and customized strategies to cultivate relationships and increase hospice referrals/admissions which positively impacted company census.
  • Tailored individual plans for accounts to identify hospice eligible patients by recommending win-win solutions, driving increase of referrals.
  • Contacted physicians' offices and hospitals setting up in-service meetings to educate medical personnel regarding our Hospice program.
  • Tracked referral trends, identified key target marketing opportunities and effectively grew census within this start-up hospice.
  • Facilitate Hospital Admissions Provide Education to staff pertaining to hospice services Help build professional relationships among referring entities
  • Provide educational seminars to professional contacts as well as the community to educate about hospice services.
  • Worked with various community organizations doing public speaking to develop more awareness for hospice services.
  • Provided education regarding hospice services and initiated hospice referral process to staff within Cancer Institute.
  • Promoted Hospice services to medical staff and community through facility visits and community outreach programs.
  • Work closely with outlying communities in selecting and providing up-to-date hospice information and services.
  • Conduct feasibility study toward development of an In-patient Hospice Unit & report recommendations.
  • Review Hospice consents and Advanced Directives with patient/family and obtain signatures when appropriate.
  • Communicated with hospital personnel, patients and families regarding hospice/home health program acceptance.
  • Promoted utilization of hospice services and understanding of the hospice Medicare benefit.
  • Provided direct patient/family education and guidance on hospice benefit and Medicare coverage.
  • Served on Alabama Hospice Organization committees and participated in other professional affiliations.
  • Provided education re palliative care philosophy and Medicare Hospice Benefit to consumers.
  • Performed on site evaluations for Hospice eligible patients and coordinated admissions.
  • Facilitate and coordinate contacts between referral sources and potential hospice patients.

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15. Medicaid

average Demand
Here's how Medicaid is used in Liaison jobs:
  • Maintained comprehensive working knowledge of Medicare and Medicaid government billing regulations and served as a resource for appropriate organization personnel.
  • Promoted customer satisfaction by resolving high priority and expedited grievances and discrepancies between potential and current Medicaid recipients and Medicaid.
  • Recruited and enrolled qualifying applicants in Medicaid Program designed for income-eligible individuals according to program eligibility standard and regulations.
  • Maintained up-to-date knowledge of Insurance Affordability Programs and policies used to govern eligibility for Medicaid and federal subsidies.
  • Design and create training and communication materials for state staff and Medicaid beneficiaries concerning the Medicaid/KanCare program benefits.
  • Support new product launches by disseminating relevant product portfolio and research information to Commercial and Medicaid Accounts.
  • Assessed financial eligibility, obtained certifications for all incoming residents, processed Medicaid applications and invoiced insurance.
  • Advocated for clients applying for social security, Medicaid/Medicare and other state and federally funded benefits.
  • Service 2K Medicaid providers to ensure quality outcomes by propelling creative projects and continuous improvement efforts.
  • Key liaison between pharmacy and regional collection office: furnished patient demographics and Medicare/Medicaid insurance support.
  • Assisted in the Medicaid/Medicare application process and served as authorized representative at Job & Family Services.
  • Manage and develop relationships within the community to promote awareness regarding Medicaid managed long-term care.
  • Served as Liaison between all organization departments and vendors regarding enrollment for Medicare and Medicaid.
  • Provided telephone assistance to NYS Medicaid providers, including verifying receipt of Electronic Claim submissions.
  • Determined eligibility for Medicaid programs to include Nursing Home Care and Community Based Programs.
  • Attended and participated in Medicare, Medicaid and other Private insurance electronic billing seminars.
  • Prepared and performed Medicare/Medicaid split billing accordingly to government policy and case managers request.
  • Assisted clients in Community Medicaid and/or Long Term Care/Nursing Home Medicaid application processes.
  • Provide training and orientation to Medicaid providers on Medicaid billing guidelines and policies.
  • Filed timely insurance claims with all major insurance providers including Medicare and Medicaid.

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16. Law Enforcement

average Demand
Here's how Law Enforcement is used in Liaison jobs:
  • Conducted daily review of pertinent law enforcement blotter entries to identify crime patterns and areas needing attention or potential operations.
  • Utilize appropriate law enforcement codes (e.g., 10-codes) to safely communicate sensitive information using publicly accessible radio communication.
  • Developed and maintained effective working relationships with Child Protective Services, judicial officials, law enforcement and assistant district attorneys.
  • Managed, scheduled and provided quality assurance oversight for approximately 60 certified law enforcement instructors teaching in this program.
  • Requested information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Compiled, blended, analyzed, and disseminated information to law enforcement and private industry critical infrastructure.
  • Provided path for future integration of radio communication across multiple law enforcement and national security agencies.
  • Coordinated with law enforcement to participate in 24/7 emergency statewide response for victims of human trafficking.
  • Conducted Law Enforcement Patrols around the military Installation ensuring the security for all equipment and personnel.
  • Provide training and presentations to both community and law enforcement related to Human Trafficking.
  • Served as the institution's designated law enforcement liaison officer during emergency situations.
  • Coordinate with law enforcement and medical personnel to respond to emergency situations.
  • Worked with the victim and law enforcement resulting in subordinate receiving restitution.
  • Assisted other law enforcement agencies for backstopping their undercover agents and operations.
  • Provided administrative support to executives, city officials and law enforcement.
  • Collaborate with military and civilian court systems and law enforcement agencies.
  • Participate in escort and law enforcement operations, when necessary.
  • Liaised with external strategic partners within the law enforcement community.
  • Responded to Law Enforcement inquiries initiated from their current investigations.
  • Coordinated with multiple foreign law enforcement and intelligence agencies.

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17. HR

average Demand
Here's how HR is used in Liaison jobs:
  • Partnered in strategic direction setting and technology assessment for the BSC provider community through improved technology and process improvement.
  • Conducted routine competitor analysis to identify development opportunities, threats and to position hospital strategically in the market place.
  • Provided desktop and technical support via telephone communications to 10,744 customers both civilian and military located throughout Central America.
  • Analyzed and implemented strategies needed for project development through the collection of survey data utilizing best engineering practices.
  • Assist the building administrator with educational and community-outreach services through the implementation of the local parental involvement program.
  • Published over 100 intelligence reports in three months and disseminated intelligence information to defense intelligence community consumers.
  • Designed and developed interfaces for internal manufacturing system to SAP to ensure inventory synchronization between systems.
  • Maintained key artist relationships through interpretation of contract negotiation, explanation of contractual commitments.
  • Promoted opportunities for community inclusion through participation in recreational, leisure and vocational activities.
  • Produced country specific security threat assessments in support of internationally deployed CBP personnel.
  • Advocated for and assisted students going through any internal or conduct disciplinary procedures.
  • Focus primarily on acute and chronic problems with severely mental ill individuals.
  • Provided daily law enforcement to address dynamic, high-pressure Homeland Security threats.
  • Participate in extracurricular activities through volunteering, team building and event planning
  • Repaired technical problems with customers and technicians through effective verbal communication.
  • Maintained daily communication with plant managers at two DaimlerChrysler assembly plants.
  • Facilitate communications throughout the organizations so that TSS maximizes customer satisfaction.
  • Maintained office continuity through the performance of daily administrative duties.
  • Installed, programmed and updated automatic teller machines throughout California.
  • Engaged local businesses in contributing to Homecoming philanthropy efforts.

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18. Social Workers

average Demand
Here's how Social Workers is used in Liaison jobs:
  • Evaluate eligibility of financial assistance requests for patients; research and assist Social Workers with problematic requests.
  • Communicate effectively with case managers/social workers/doctor/nursing staff so that each patient receives the best care possible.
  • Interfaced between administrators and social workers to facilitate patient transfer to In-Patient unit for end-of-life services.
  • Worked closely with physicians, therapists and social workers in determining patient rehabilitation potential.
  • Partner with Hospital Social Workers/Discharge Planners to meet patient rehabilitation requirements at Doctors request.
  • Collaborated with case managers and social workers to expedite hospital patient discharge.
  • Provided back-up clinical consultation for crisis team supervisors and social workers.
  • Provided elbow-to-elbow support to Social Workers/Psychiatry through coaching and issue identification.
  • Maintained working relationships with Hospital discharge planners and social workers.
  • Communicate with Social Workers on daily discharges
  • Facilitated referrals for physicians/ social workers
  • Interpreted for various schools and districts for parent-teacher conferences, Special Ed issues, and field location interpretations for social workers.
  • Maintained relationships while providing information on new services and programs available to case managers and social workers at all Columbus hospitals.
  • Marketed facility services and programs to key hospital personnel such as social workers, case managers, physicians and hospital administration.
  • Assist all RN case managers and Social Workers with their active patients for obtaining skilled nursing transfer and transport authorizations.
  • Work with physicians, case managers, and social workers to enable HSL to meet needs of patient and families.
  • Maintain working relationships with physicians, discharge planners, case managers, social workers and families involved with potential patients.
  • Formed relationships with insurance case managers, social workers, nursing directors, as well as nursing staff in facilities.
  • Communicated with Doctors, Discharge Planners and Social Workers at the hospital in order to receive referrals for medical equipment.
  • Communicate with physicians, discharge planners, social workers and other referral sources to facilitate admissions and develop referrals.

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19. Insurance Companies

average Demand
Here's how Insurance Companies is used in Liaison jobs:
  • Excel in a complex environment to ensure accuracy and completeness of information necessary to procure payment from insurance companies.
  • Interpreted accounting and financial reports submitted by insurance companies and ensured policies were in active eligibility status.
  • Collected patient insurance information and medical reports from doctors to communicate with insurance companies.
  • Negotiated and coordinated managed care contracts with multiple insurance companies and third-party payers.
  • Document investigation, and verification of correct information being submitted to Insurance companies.
  • Facilitate physician and clinicians communications with the insurance companies to advocate for patients.
  • Reviewed and researched correspondence from insurance companies and responded to attorneys and patients.
  • Contacted insurance companies to verify a patient's benefits and obtain authorizations.
  • Completed all initial authorizations and concurrent utilization reviews with insurance companies.
  • Initiate interaction with other insurance companies regarding patient's coverage.
  • Processed billing for primary and secondary insurance companies.
  • Negotiated managed care contract with various insurance companies.
  • Obtained and monitored prior authorizations from insurance companies.
  • Functioned as liaison between insurance companies/patients.
  • Provide Insurance companies with clinical Assessment
  • Send and received numerous calls and fax for authorization through medical insurance companies, patients diagnosis, and patient medical treatments.
  • Provided liaison and advise psychiatrists, doctors and health insurance companies on an ongoing basis regarding client's total care profile.
  • Worked on personal injury claims, contacted insurance companies, kept in touch and relayed information to clients about claim information.
  • Process refunds both for insurance companies and patients, as well as, submit adjustments on each behalf when necessary.
  • Worked with insurance companies to obtain prior authorizations and appeals to ensure patients received medications that were not covered.

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20. Special Projects

average Demand
Here's how Special Projects is used in Liaison jobs:
  • Collaborated with hospital staff and facility/hospital claims teams on key initiatives, regarding contract implementation; performing special projects as needed.
  • Participated in special projects and assignments and assist in a wide variety of administrative and management functions.
  • Perform special projects as needed by General Manager Handle all confidential information in observance of HIPPA guidelines
  • Performed special projects, research and analysis relating to maximization of reimbursement/cost of services provided.
  • Involved in project management for special projects and research assignments to maximize charitable contributions.
  • Provide technical support for special projects in support of sensor justification and development.
  • Provide assistance to visitors seeking alumni resources/Assisted in special projects/Perform general office duties
  • Assisted Supervisor with escalated calls from providers/vendors, and completed special projects.
  • Negotiated contracts and budgeting for special projects and created budget estimations.
  • Managed Special Projects -Inventory Control -Office Administration -Data Entry -Problem Solving -Logistics
  • Organized special projects and supervised volunteers on a regular basis.
  • Participated in special projects and initiatives and performs special assignments.
  • Coordinated and scheduled departmental special projects and events.
  • Led or monitored special projects involving account relationships.
  • Assisted Management with special projects/Analysis as requested.
  • Participated in special projects/user testing as-needed.
  • Assisted Operation management with special projects.
  • Coordinated and assisted with special projects such as collecting data from health fairs and conducting presentation using Microsoft office Power point.
  • Led special projects team to support Medicare with Claims Management, Process Documentation, Plans & Policies, and Project Flows.
  • Advised and briefed council member on programs, policy affairs, legislative issues, ordinances, constitute concerns and special projects.

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21. Internet

average Demand
Here's how Internet is used in Liaison jobs:
  • Perform daily internet searches for government and institutional construction work; procurement of materials and management of sub-contractors for winning bids.
  • Involved in development of and transition to regional/association residential and commercial property real estate databases to internet databases
  • Utilized Internet Protocol Router, Telephone Unit - Third Generation for conference communications.
  • Verified patient information and insurance benefits via Internet programs and telephone.
  • Reconcile quarterly reports and internet/intranet discrepancies with Development & Research Coordinator.
  • Assisted and performed troubleshooting for agency software and Internet applications.
  • Facilitated Internet training curriculum and company-wide Internet sales training classes.
  • Rebuilt/reactivated internet accounts in a timely and precise manner.
  • Maintained client databases and internet customer service.
  • Market property for prospective residents via internet.
  • Configured equipment for Ethernet and wireless internet.
  • Conducted internet and library research.
  • Assist with mapping residents & staff to appropriate sites for compliance with restricted share points and folders using Microsoft Internet Explorer.
  • Developed SIOP Coach position, providing professional development, coaching, and internet modules and newsletters to K-12 teachers and administrators.
  • Provided residential and commercial customers with technical support for all internet connectivity concerns, e-mail problems, and hosted website issues.
  • Assist with implementation, customization, and provisioning of internet commerce site, including contractual exceptions and third party gateway access.
  • Operated and maintained Voice Over Internet Protocol (VoIP) communications devices; networked printers, digital scanners and digital senders.
  • Research assigned territory via internet and print publications to identify, contact, qualify and set appointments for Marketing Liaison.
  • Upgraded the Science curriculum at two primary schools with new teaching techniques, which are now available on The Internet.
  • Acted as the liaison between the media and technology departments to digitally encode classroom media content for direct internet streaming.

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22. Powerpoint

average Demand
Here's how Powerpoint is used in Liaison jobs:
  • Explained basic life skills to residents with disabilities using PowerPoint presentations and assisted residents with daily living activities.
  • Prepared materials for briefings and presentations using PowerPoint by collecting data from future forecast from government contacts.
  • Conducted PowerPoint presentations in classrooms on appropriate interview attire and tips for interviewing.
  • Created marketing tools and PowerPoint programs to enhance awareness throughout eight-county territory.
  • Created documentation, including PowerPoint presentations, as needed.
  • Prepared and maintained multiple PowerPoint presentations for Judge.
  • Prepared PowerPoint presentation for weekly Supply Chain meetings.
  • Author speeches/made PowerPoint Presentations to the community.
  • Created data reports and PowerPoint presentations.
  • Created PowerPoint presentations for campus events.
  • Accounted for promotional programs effectiveness, created PowerPoint sales presentations, and reconciled orders for 52 national home improvement store accounts.
  • Utilize MS Excel, MS Word and MS PowerPoint as well as other work related software utilized on a daily basis.
  • Presented findings pertaining to data and volume generated every year and compared them to last year for trending purpose on PowerPoint.
  • Utilized Microsoft Word, Excel, and PowerPoint, authored charts, graphs, reports, and local procedures.
  • Developed and created the NCAA training module program (PowerPoint presentation) on rules education for Enrollment Services Staff.
  • Hosted the Liaison Training session in San Diego, teaching new employees via PowerPoint presentation and hands on training.
  • Prepared and assembled bilingual agendas, newsletters, and PowerPoint presentations for PAC meetings, and District updates.
  • Created spreadsheets (financial, training results) PowerPoint presentations, created and modified Word documents/contracts as needed.
  • Prepare spreadsheets and reports detailing Hot Call and Hot Replenishment activity for each shift using Excel and PowerPoint.
  • Collected inputs for higher headquarters weekly staff meetings from all branches and consolidate into one PowerPoint presentation.

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23. Government Agencies

average Demand
Here's how Government Agencies is used in Liaison jobs:
  • Maintained timely communication and collaboration with various organizations and government agencies to find appropriate resources and assistance for Military personnel.
  • Established collaborative relationships with over 20 government agencies for developing accurate and complete responses to federal inquiries.
  • Facilitated conversations between local and federal government agencies by using negotiation skills to achieve project approvals.
  • Developed relationships with corporations, government agencies and educational institutions for the purpose of student recruitment.
  • Answered telephone inquiries from various government agencies regarding status of ongoing background investigations for inquiring agency.
  • Assisted disabled and Social Security Beneficiaries with resources and advocacy for nonprofit and government agencies.
  • Maintained a working relationship with several government agencies and municipalities in service to the constituency.
  • Established/maintained contacts with government agencies, Managed constituent disputes following regulations/rules to preserve integrity of services
  • Work with government agencies to identify trade opportunities with small/medium enterprises in emerging markets.
  • Maintained professional relationships with government agencies by coordinating monthly meetings
  • Provide guidance to victims and witnesses about assistance program and services that may be available to them through other government agencies.
  • Partnered with government agencies to organize a neighborhood watch within the community and recruited committed volunteers to serve as building captains.
  • Account Executive for a major cellular provider acting as primary Liaison to many Corporations, government agencies and individual accounts.
  • Advise corporations or government agencies of procedures to follow in cleaning up contaminated sites to protect people and the environment.
  • Project Manager Provide guidance and assistance to local government agencies and consultants about ODOT and FHWA policies and guidelines.
  • Developed strong product knowledge of Treasuries, Government Agencies, CMO/MBS, Zero coupon bonds and Certificate of Deposits.
  • Served as the interface between ECOS and the public, federal, state, and local government agencies.
  • Assist Chief of USLO in coordinating with US government agencies, commercial representatives for a $22B portfolio.
  • Negotiated contracts with local governments to implement financial fitness education program in schools, companies and government agencies.
  • Acted as court liaison between judges, court administration, attorneys, government agencies and the bank client.

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24. Staff Members

average Demand
Here's how Staff Members is used in Liaison jobs:
  • Trained over 25 faculty and staff members on education/classroom related software and technology integration for all major subjects.
  • Exercise autonomy to deliver outcomes including interviewing, recruiting and directing interns and staff members during projects.
  • Managed training, consulting and planning regarding technology to empower professors and other university staff members.
  • Facilitated company meetings to inform staff members of updated information pertaining to domestic violence issues.
  • Maintained regular contact with staff members to elected and appointed officials regarding constituent issues/concerns.
  • Supervised evening shift maintaining turn-around-time by coordinating staff members and maintaining open communication.
  • Educated and trained staff members on inter-departmental policies and procedures.
  • Administrated and supervised production staff members.
  • Planned and execute a monthly dialogue series for 36 professional staff members in order to increase cultural competence within the department.
  • Answer office phones- Assist staff members as well as patients and families- Conduct Activities for the residents- Give tours of the facility
  • Played a key role in the hiring of new staff members, directed staff training, development and conducted performance reviews.
  • Mentor, train and develop new staff members; assist in orientation and on-boarding and communicate program objectives and performance expectations.
  • Opened and transferred accounts, trained new staff members, and helped brokers and staff navigate through the company's systems.
  • Prepared training manuals for distribution to internal staff and management for new system which included training 60 + staff members.
  • Interact daily with physicians and staff members in all aspects of this job that are required to fulfill this position.
  • Answer calls and transfer to staff members, customer service, excel, RF scanner and warehouse, pallet jack.
  • Acted as a conduit to ensure all staff members had access to security communications and completed required training and education.
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate activities and resolve problems.
  • Developed training materials and Conducted Arbitration training sessions, to instruct other staff members on Arbitration basics and procedures.
  • Performed as a liaison between the Athens Olympic Committee, senior management and all staff members present at facility.

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25. Business Development

average Demand
Here's how Business Development is used in Liaison jobs:
  • Direct sales and business development functions, increase awareness of eligibility for services, key account management and customer relationship development.
  • Generated sales leads through target company research and provided Microsoft Dynamics CRM administration support for the Senior Business Development Manager.
  • Executed the company's business development strategy by establishing and maintaining relationships with key referral sources across a 13-state territory.
  • Collaborated/participated with Regional Manager of Business Development to develop new territory routes, sales strategies and sales goals quarterly.
  • Directed area business development, efficiently working with patients and referral sources to expand hospice education and community presence.
  • Collaborated with business development team with researching, coordinating, and implementing education fairs with local businesses and colleges.
  • Partnered with hiring managers and Human Resources Department to hire business development professionals, counselors and back-office support.
  • Interviewed business unit to determine the use of systems, including deficiencies or requirements for enhanced business development.
  • Work closely with Manager of Business Development and sales team to ensure extraordinary customer service and territory growth.
  • Provide service support to business development representatives or mortgage administrators for the purpose of resolving performance/account problems.
  • Evaluated and scoped new business opportunities and supported Business Development from a technical and customer service perspective.
  • Increased practice visibility by posting new marketing tools and information on business development and practice intranet pages.
  • Spearheaded business development for prominent NYC corporate caterer, having both exclusive and non-exclusive catering venues.
  • Trained distributors and business leaders to establish company best practices and tools for continued business development.
  • Assisted Manager of Business Development in generating reports and presentation materials for referral source meetings.
  • Assist business banker representatives or mortgage administrators to provide customer support in business development activities.
  • Involved with all operational functions including claims management, regulatory representation and business development.
  • Review and reconcile the Business Development's determinations on candidate qualifications against PWS requirements.
  • Conducted market research to identify potential clients and initiated projects for new business development.
  • Represented the organization at major seminars, business development events and public speaking engagements.

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26. Liason

average Demand
Here's how Liason is used in Liaison jobs:
  • Acted as Liason to State Department of Health, Fresno County Health Department, and United States Forest Service.
  • Served as a liason between both schools, and created a forum for a pen pal system.
  • Served as liason between patients, families, ER nursing and medical staff, psychiatrists and community.
  • Worked as a liason between the showroom sales staff and retail sales staff to increase general sales.
  • Served as a liason between ACP, Harlan high school, and the Chicago Police Department.
  • Served as liason with SED Management, Hewlett Packard Representatives, and clientele for contract negotiation.
  • Served as liason between the Lexington Park office and the Corporate office in Columbia, Md.
  • Achieved quarterly sales and call expectations goals; Ranked number 7 out of 68 liasons.
  • Act as liason between customer, sub- contractors, and home office on all jobs.
  • Worked as a volunteer for the Department of Deputy Commissioners Affairs as a Clergy Liason.
  • Handled front line customer support and acted as liason between end user and development team.
  • Served as a liason for Wounded Warriors and their families returning from overseas.
  • Served as liason to investigate, pinpoint and solve problems in the ICU.
  • Established a program for mentors to help all liasons with change and communication
  • Acted as Online Calendar Liason for debut issue of Singular City Magazine.
  • Provide media liason between domestic violence shelter and local media affiliates.
  • Acted as a Liason between the patient, and Psychologist and Psychiatrist
  • Acted as a liason for the Business and Office Technology Dept.
  • Acted as a court liason for Cook County Juvenile Court.
  • Acted as liason between campus personnel and central office staff.

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27. Patient Care

average Demand
Here's how Patient Care is used in Liaison jobs:
  • Implemented requirements regarding patient care and staff protocol in compliance with local and state government regulations resulting in consistently clean audits.
  • Take initiative in developing effective relationships with senior management, admissions, and patient care coordinators.
  • Mediated care management for psychiatric inpatients currently receiving outpatient care through Arlington County Behavioral Health.
  • Provided technical leadership and guidance to communication center support staff to facilitate patient care needs.
  • Informed authorized personnel about medical emergencies and ensured the delivery of high quality patient care.
  • Worked closely with radiologists and technicians regarding various imaging tests to provide excellent patient care.
  • Oversee all discharge planning, utilization management and patient care coordination initiatives.
  • Performed time-trials to maximize efficiency and quality of patient care.
  • Presented patient care plans at bi-weekly interdisciplinary team meeting.
  • Provided quality patient care for personal needs and companionship
  • Managed patient care using appropriate multidisciplinary team members.
  • Provided in delivering culturally competent patient care.
  • Acted as liaison to provide grief support and resources to hospice team to maintain effective communication for continuity of patient care.
  • Enhanced patient care and advanced the vision of the organization by making sound clinical decisions related to complex patient care issues.
  • Assisted mental health clients in obtaining both crisis services and ongoing outpatient care, facilitated transport to inpatient unit when appropriate.
  • Maintain and build relationships with referral sources that will increase and promote and Position Hope Hospice patient care and unique capabilities.
  • Assisted Director of Patient Care Services with direction of Intake staff on clinical staffing, agency marketing focus and operational procedures.
  • Generate and manage leads; assess patient care needs prior to admission, ensuring a smooth transition from hospital to facility.
  • Oversee the delivery of medical supplies to patient care units as requested or required by the PAR levels inventory system.
  • Coordinated care between agency psychiatrists and clients through patient care intake, filing, scheduling, transcription, and record maintenance

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28. Troubleshoot

average Demand
Here's how Troubleshoot is used in Liaison jobs:
  • Developed marketing materials promoting school-based health clinic and reviewed weekly data reports troubleshooting issues with student access to clinic care.
  • Worked closely with subcontractors and cross-functional internal departments to research, analyze and troubleshoot contract issues for timely resolution.
  • Implemented reporting process to troubleshoot and identify trends in active loan application populations resulting in long term systemic solutions.
  • Supported high-profile news agencies with troubleshooting and configuring apps in a very timely manner which improved customer satisfaction.
  • Performed operator maintenance tasks with sufficient skills to follow troubleshooting procedures and convey findings to qualified maintenance personnel.
  • Remained apprised of all carriers and their contacts for OnStar Personal calling for provisioning assistance and troubleshooting resolution.
  • Performed troubleshooting activities and verified proper operation of medical order entry system during the critical initial implementation phase.
  • Served as liaison between company and peer organizations, communicating various issues and troubleshooting and resolving problems.
  • Presented functional training seminars, on-site application support, user testing, troubleshooting and resolving implementation issues.
  • Demonstrated aptitude for quickly and accurately reproducing field issues in lab for developing troubleshooting and debugging strategies.
  • Guaranteed consistent and individualized administrative support to high ranking promoters while troubleshooting issues and facilitating their resolutions.
  • Answered and managed incoming and outgoing calls while providing exceptional customer service and troubleshooting any problems.
  • Communicated effectively with customers and other departments by responding to requests, troubleshooting and resolving issues.
  • Offered exceptional customer service, and client satisfaction, troubleshooting all customer related issues to resolution.
  • Performed troubleshooting on automation equipment; restored and replaced equipment and software for accurate operation.
  • Analyzed systems' processes and implemented troubleshooting and calibration for units developed by team.
  • Performed extensive telephone interaction with customers for the purpose of troubleshooting and report reconciliation.
  • Provided Maryland SAIL application guidance and HBX system troubleshooting to improve user ability.
  • Provided troubleshooting for instrumentation, validating calibrations and keeping log of off-site calibrations.
  • Performed hardware/software troubleshooting, website deployment, system vulnerability assessments and software/hardware upgrades.

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29. Veterans

average Demand
Here's how Veterans is used in Liaison jobs:
  • Connect Veterans and transitioning Service members to various resources including underutilized benefits, local / national employment and educational outcomes.
  • Stimulated Kansas City metro governments, firms and universities/colleges to become a national leader for Veterans education and employment.
  • Develop and maintain collaborative outreach efforts with homeless veterans who have difficulty accepting housing and services from traditional programs.
  • Created and presented personalized information sessions to Veterans, Military personnel and participated in military events and career fairs.
  • Collaborated and assisted potential student Veterans to help them navigate through resources/services available to them at a University.
  • Assisted Veterans with supports to improve employment outcomes among homeless Veterans and Veterans at-risk of homelessness.
  • Oversee implementation of grants between the VA and community providers offering transitional housing to homeless Veterans.
  • Assisted military veterans and active duty troops with financial assistance and their academic major.
  • Initiated new policy by reaching and educating incarcerated veterans about their federal benefits.
  • Researched excellence resulted in tying for highest score on Veterans Service Officer certification examination
  • Facilitated and managed several community service and fundraiser events for disabled veterans.
  • Organized a collaboration of regional universities to improve enrollment of Veterans.
  • Collaborated between college offices to provide veterans with specialized assistance.
  • Assisted counselors in providing rehabilitation services to Veterans.
  • Resolved Congressional inquiries into veterans' benefits claims.
  • Facilitate groups directed towards Veterans issues.
  • Co-authored and published veterans' newsletter.
  • Brief Therapy - Provided brief therapy for Veterans, partners and families, at bedside, as well as for outpatients.
  • Coordinate, disseminate and schedule training of mayoral agency liaisons providing citywide services to veterans as specified in Executive Order No.
  • Coordinate mayoral/annual national veteran events for Fleet Week, Memorial Day, Veterans Day; represent the Mayor at military functions.

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30. Ensure Compliance

low Demand
Here's how Ensure Compliance is used in Liaison jobs:
  • Monitored regional Community Residential Rehabilitation (CRR) beds in order to ensure compliance both with contract agreements and local/state regulations.
  • Managed and performed operational reviews and generated new policies and procedures as necessary to ensure compliance.
  • Developed internal policies and procedures together with operational areas to ensure compliance with contractual stipulations.
  • Initiated professional training programs for all operational levels to ensure compliance with company objectives.
  • Assessed and resolved account-reporting discrepancies to ensure compliance with contractual obligations and industry regulations.
  • Mediated partnerships with general/subcontractors as well as Federal/State to ensure compliance and transparency.
  • Facilitated meetings to address individual concerns and ensure compliance of district/campus policies.
  • Reviewed final loan documents to ensure compliance with federal and company regulations.
  • Assessed USDA information systems to ensure compliance to baseline configurations and vulnerabilities.
  • Worked closely with Campus Safety Director to ensure compliance with university policies.
  • Communicated and implemented new policies and procedures to ensure compliance.
  • Reviewed scanned drawings to ensure compliance with Records Management protocol.
  • Developed and implemented tracking systems to ensure compliance.
  • Worked directly with transcription company to ensure compliance
  • Conducted reviews of contract administration offices in the three states surrounding Ohio to ensure compliance with governing procurement rules and regulations.
  • Managed 16 satellite drawing stations and 2 STAT laboratories to ensure compliance to State of Florida, OSHA and CLIA Regulations.
  • Served as a liaison with all Canadian offices to ensure compliance with payroll procedures and protocols used in the United States.
  • Performed audits, reviews and corrected deficiencies within the patient record to ensure compliance, appropriate billing and identity theft prevention.
  • Act as liaison between Authority, PHA consultants and Software Company to ensure compliance for all industry regulations and guidelines.
  • Monitored weekly and monthly report performance of the front-end billing functions to ensure compliance with all financial and operational goals.

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31. Monthly Reports

low Demand
Here's how Monthly Reports is used in Liaison jobs:
  • Prepare monthly reports selecting relevant information from stored data tracking logistics and forward to Integrated Country Program Team.
  • Supervised parent involvement and conducted monthly reports on participation by entering conclusions into computer records.
  • Generated monthly reports, monitored collections and researched and shared billing information.
  • Provided weekly and monthly reports to administration and program supervisor.
  • Provide monthly reports regarding court activities to management.
  • Processed monthly reports for benefits manager.
  • Conducted preparation of weekly/monthly reports.
  • Organized monthly reports for the Pittsburgh VA to track usage, patient satisfaction/safety, timeliness of service, and infection control.
  • Used computers to enter, access and retrieve data for the daily, weekly, and monthly reports and e mails.
  • Prepare assorted reports including daily reports for data entry, monthly reports of citations received and progress report on personnel.
  • Conducted monthly reports for the corporate management team to show performance trends within sales, operations, and science groups.
  • Tracked and compiled an average of 10 new Head Quarter reports monthly, along with 5 recurring monthly reports.
  • Implemented policies, maintains records, and prepares weekly and monthly reports in compliance with agency and licensing requirements.
  • Schedule Police Officers, verify payroll, approve overtime and vacations, and complete performance evaluations and monthly reports.
  • Assisted Supervisor in preparing monthly reports for various programs and assisted with the collecting of data for hearings.
  • Analyzed monthly reports of purchases and vendor returns to recommend Return Center Holds, or release of them.
  • Manage CIP infraction report for entire Commercial Bank footprint in addition to 5 daily and 2 monthly reports.
  • Handled Compliance and Monthly Reports/Filing Required by the Bureau of AFT and NYS Division of Excise Tax.
  • Submitted applications and monthly reports for NPDES and air quality permits to EPA and other regulatory agencies.
  • Collected monthly reports from partners and prepared the milestone reports to CDC on a monthly basis.

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32. Curriculum Development

low Demand
Here's how Curriculum Development is used in Liaison jobs:
  • Assisted the President in curriculum development by monitoring, recommending, and preparing curriculum assignments.
  • Interacted with the Government on issues affecting curriculum development and multimedia instruction.
  • Trained staff in program management and curriculum development.
  • Share knowledge of adult learning principles and curriculum development as well as coordinate projects with other liaisons.
  • Provided students with program planning and curriculum development for seniors entering college as first year residents.
  • Assisted with the supervision and academic curriculum development of 2 junior level research interns.
  • Managed afterschool programs including curriculum development and behavior management plans for diverse students.

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33. Crisis Intervention

low Demand
Here's how Crisis Intervention is used in Liaison jobs:
  • Coordinate and participate in crisis interventions/drug abuse situations and emergencies that occur in-group home, provide clinical assessment.
  • Created and instructed various classes as required for crisis intervention for officers and community providers.
  • Provided crisis intervention counseling, and tailored services to specific client and family emergency need.
  • Provide counseling, therapy, and/or psychotherapy to clients and provide therapeutic crisis intervention.
  • Provided counseling and crisis intervention services to patients with emotional and behavioral difficulties.
  • Completed clinical documentation, facilitated chemical dependency classes, provided crisis intervention services.
  • Provided clinical evaluations, group therapy, individual therapy and crisis intervention.
  • Coordinated crisis intervention services and community referrals to provide for stabilization.
  • Provided crisis intervention services and appropriate community referrals to psychiatric patients.
  • Trained in crisis intervention to promote physical and emotional well-being.
  • Provided crisis intervention and facilitated counseling sessions with distressed youth.
  • Utilize individual and family counseling crisis intervention and advocacy.
  • Coordinated crisis intervention strategies between offenders and appropriate agencies.
  • Conducted individual counseling and crisis intervention as needed.
  • Conduct non-violent crisis intervention training for district personnel.
  • Performed crisis intervention counseling and explained legal proceedings.
  • Provided on-call crisis intervention and facilitated hospital admissions.
  • Train officers in crisis intervention and mental illness awareness
  • Provided Psych evaluations, crisis intervention, grief counseling
  • Provided crisis intervention support and translation services.

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34. Conference Calls

low Demand
Here's how Conference Calls is used in Liaison jobs:
  • Liaised with attorney offices and hosted monthly conference calls that effectuated procedural changes and improved efficiency by addressing inhibiting methods.
  • Conducted presentations, conference calls, meetings and coordinated meeting schedule with departmental decision makers.
  • Facilitate conference calls with upper level management providing detail and clarification on reporting.
  • Cultivated continuous team improvement by leading conference calls regarding high impact common issues.
  • Provide clerical support to management department and coordinate conference calls and recordings.
  • Attend monthly distribution partner conference calls and represent Retirement Services, Administration.
  • Facilitated and or participated in conference calls relevant to Corporate Accounts.
  • Participated in national and international CAB conference calls and meetings.
  • Collaborate and update supervisor via weekly conference calls.
  • Conducted weekly conference calls and quarterly business reviews.
  • Managed and facilitated conference calls with partners.
  • Participate in weekly international conference calls.
  • Coordinated and managed conference calls.
  • Participated in weekly conference calls from Central Office to discuss youth cases that are difficult to place due to behavior issues.
  • Organized department vacation schedule and management of supplies, coordinated conference calls and meetings, and also performed other office duties.
  • Communicated daily with parish officials through email, direct contact, conference calls, and field visits to resolve complex problems.
  • Captured and document important points from the Special Collections States monthly conference calls for inclusion in team action and work plans.
  • Facilitated conference calls between brokers and plan sponsors for the purpose of educating both parties on Alliance's record keeping system.
  • Participate in relevant regional conferences, meetings, conference calls and assist in the development and scheduling of team meetings.
  • Coordinated operational reviews through client visits and/or conference calls and acting as a point of escalation for client Risk Management.

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35. Commander

low Demand
Here's how Commander is used in Liaison jobs:
  • Utilized effective communication to facilitate and disseminate audit report findings to Commanders, Financial Controllers, and other higher authorities.
  • Prepared tailored fused analyst and operations briefings for Commander, CFC-A, utilizing information gathered from daily situation reports.
  • Coordinated with the program prevention leaders, company commanders, and civilian managers to organize collection of urinalysis specimen.
  • Coordinated and developed communication relationships with key military commanders, departments, regional commands and task forces.
  • Trained and educated numerous Commanders and leaders on Family Readiness policies and improve their Family Readiness Programs.
  • Identified and reported threat vulnerabilities to Battalion Commander convincing him to change personal security detail tactics.
  • Advised Philippine maritime Special Operations Commanders on Counter Terrorism capability via comprehensive strategic plans.
  • Briefed commanders on standard operational procedures for placing a prisoner into confinement.
  • Developed Traditional Commander Activity funding plans and contracts for government service.
  • Advised the supported commander on battalion capabilities, limitations and disposition.
  • Selected as battalion commander's radio transmit operator Kandahar, Afghanistan.
  • Distributed intelligence reports theater wide and directly to supported maneuver commanders.
  • Organized annual organization visits and provided out-briefs to 92 commanders.
  • Provided inputs for solutions to Combined Air Operation Center/NATO Commanders.
  • Identified/analyzed information requirements to facilitate delivery of decisions to Commanders.
  • Maintained excellent relationship with all military and police commanders.
  • Advised squadron commander on expenditures and facilities.
  • Managed and coordinated the CJTF-82 Commander's Emergency Response Program (CERP) with a $80M reconstruction budget per quarter.
  • Worked with Rear Detachment Commanders and Family Readiness Points of Contact to ensure timely and accurate information was relayed to Families.
  • Prepare monthly commander level briefings by collecting data, analyze and report them effectiveness and timeliness of tasks at post level.

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36. Data Collection

low Demand
Here's how Data Collection is used in Liaison jobs:
  • Administered, and organized data collection survey assignments, arranged arts and advocacy programs for health service awareness.
  • Maintained GLP data collection system for PreClinical Drug Safety system and acted as liaison with Information Technology personnel.
  • Interacted with Pennsylvania/New Jersey based personnel to educate and streamline data collection problems from a field perspective.
  • Developed and implemented electronic templates for more efficient data collection and managed a quality registry database.
  • Evaluated data and related information, assisting in problem resolution through developing efficient data collection methods.
  • Assist in continuous data collection in order to discern appropriate direction of community and education development.
  • Developed curricula and patient information materials, and updated internal patient data collection systems.
  • Manage communications with partners on a regular basis to facilitate data collection and resolution.
  • Performed data collection and analysis operations; revising testing procedures for efficient collection.
  • Facilitated school district data collection for students with disabilities and program evaluations.
  • Translate written data collection survey and documentation materials into Spanish.
  • Identify pertinent information about the patient/resident through data collection.
  • Assisted and initiated the development of administrative data collection.
  • Maintain patient demographic information and data collection systems.
  • Managed and conducted data collection and evaluation projects.
  • Customized data collection for corporate license audits.
  • Progress monitoring and data collection.
  • Complete all appropriate data collection, HICSIS data entry, paperwork, and tracking of activities within 1 business day.
  • Coach, responsive for the professional growth and development of staff Assist with data collection of various research topics.
  • Assess the need for Functional Behavior Assessment and Behavior Intervention Plan including the development of effective data collection systems.

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37. Press Releases

low Demand
Here's how Press Releases is used in Liaison jobs:
  • Produced public relations campaign by writing press releases, disseminating throughout specified media outlets, assembling information for publication.
  • Conducted marketing campaigns via press releases, radio announcements, website updates, telemarketing and face-to-face interactions.
  • Developed press releases, produced public service announcements and strategically planned news stories.
  • Developed and distributed press releases announcing upcoming events and activates.
  • Provided public information press releases and photography to local newspapers.
  • Drafted press releases and media relation materials
  • Collaborated with agency subject matter experts to respond to media requests through interviews, conferences, press releases, etc.
  • Managed the congressional website (posting press releases, streaming video, and the Congressman's daily district schedule).
  • Assisted the YWCA's executive director with the preparation of grant proposals, press releases, and newsletter articles.
  • Provided press releases, score sheets, and box scores from the athletic department to the CBS graphics/production team.
  • Managed company database, help desk, and assisted with marketing projects and preparing press releases for new products.
  • Engage in interviews for events in the community* Produce Press Releases to use through social media to promote events
  • Acted as a liaison to media outlets by writing and distributing press releases and arranging interviews and advertisements.
  • Designate appropriate spokesperson or information source for media inquiries, and prepare press releases and information for media.
  • Edited and wrote press releases, news articles, ads, brochures, newsletters, and website copy.
  • Draft and submit for publication Op-eds, press releases, letters to the Editor, and editorials.
  • Research White House press releases and other speeches and documents referring to, or discussing, Afghanistan.
  • Provide business outreach including; producing radio spots, a TV Promo, press releases and invitations.
  • Write and distribute press releases and act as the day-of contact for all media outlets.
  • Created and distributed official press releases, along with a press kit regarding the organization.

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38. High Volume

low Demand
Here's how High Volume is used in Liaison jobs:
  • Process confidential foreclosure reports, process daily inspection reports and property preservation requests via high volume email.
  • Web-based litigation management system and a database with high volume information.
  • Conceptualized and coordinated placement for issue-related billboards, that resulted in high volume of television, print, and web coverage.
  • Manage customer relationships for high volume clients and enhanced the TMPG claims process and building customer relations for effective dispute resolutions.
  • Recorded and maintained high volume of complex and confidential medical data in databases and systems including HealthQuest software and CUBS systems.
  • Handled a high volume of call escalations, which required further research or action, averaging 22 hours per week.
  • Involved in Implementation of Marketing Management, Campaign Management, High volume Segmentation, IDOC's and Interaction center.
  • Execute marketing services for a 20-county area resulting in high volume of new business and improved facility image.
  • Managed a high volume of outbound calls per day, * Maintained relationships with current travelers on assignment.
  • Performed with outstanding attention to detail while dealing with a high volume of physical and mental demands.
  • Fielded a high volume of shareholder inquiries and phone calls and communications from stock brokers and DTC.
  • Filtered through high volume of telephone calls, e-mail and mail with responsibility of timely follow-up.
  • Followed through on special order requests, export shipping fulfillment and high volume truck freight orders.
  • Catered to guest in a dining area as well as a high volume bar atmosphere.
  • Manage high volume of incoming and outgoing calls during peak hours for the call center.
  • Handled insurance verification and follow up on claims as well as handle high volume calls.
  • Answered high volume business and customer calls and transferred them to the appropriate associate.
  • Handled customer's calls at high volume while taking bets over the telephone.
  • Supported help desk and high volume call center with publication membership and billing.
  • Handled a high volume of inbound calls within a thriving call center environment.

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39. QA

low Demand
Here's how QA is used in Liaison jobs:
  • Oversee all welding inspections and nondestructive examinations conducted internally within the NQA-1 Quality Department and review and approve their documentation.
  • Communicated and coordinated detailed QA/GSDC/ITDM environment requirements to TechOps, Infrastructure, Networking teams.
  • Partnered with physicians to help achieve NCQA chronic disease management certification.
  • Analyzed and documented digested requirements for Development and QA teams.
  • Managed logistical schedules using QAD material requirements planning MRP.
  • Participated in QA candidate interviews.
  • Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
  • Accepted position for new senior level liaison between QA and Test Engineering, began implementing SPC use in measurement evaluations.
  • Work with QA on developing test plans to cover testing of all the solution design scenarios and project requirements.
  • Experience with case management, quality assurance, statistical/cost analysis, JCAHO standards, and NCQA standards and compliance.
  • Assist in preparation of CMS & NCQA regulatory reporting documents and materials for review by the Executive Leadership Team.
  • Worked with IT, QA, banks, and contractors to create data warehouses and end user software.
  • Provide corrective action work orders due to Quality Assurance Records (QAR's) for production repair rework.
  • Created weekly reports and analyzed data to develop short and long-term QA strategies including targets and action plans.
  • Participated in implemented Feature[s] Acceptance Review (with Sales, Support and QA teams)
  • Provided feedback regarding team performance (QA, attendance, cases, phones, etc.).
  • Trained the UAT and QA teams with new business requirements, and created and reviewed test scripts.
  • Assisted in implementation of the SQA project audit process to ensure project compliance and overall deliverable quality.
  • Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development
  • Assist in reviewing test cases, created by the QA team, for completeness and accuracy.

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40. DOD

low Demand
Here's how DOD is used in Liaison jobs:
  • Provide regular communication with civilian, military/DOD referral sites to ensure compliance and adherence to treatment expectations of referred patients.
  • Report monthly to DOD representative on status of investigations and corrective action implementation and effectiveness.
  • Conducted audits of medical status determinations to enforce compliance with schedules established by DOD directives.
  • Assisted DHS Executive Secretary or other federal agencies requests for support from DOD Executive Secretary
  • Establish effective working communication relationships with Defense Health Agency DoD Program Coordinators.
  • Developed numerous functional computer network capabilities for delivery to DoD customers.
  • Established Security administrative department to carry out DOD corrections missions.
  • Identify gaps in the transition system and collaborating with MTF and DOD staff and other departments to enhance the seamless process.
  • Worked to successful completion DOD's request for a dedicated DS agent for AFRICOM, establishing the post within one year.
  • Provided a DFAS perspective on accounts receivables and collection policies compliant with DOD, Air Force, OMB and OSD regulations.
  • Coordinated and implemented policies that had a profound impact on personnel security issues within the Department of Defense (DoD).
  • Work closely with VBA, DOD, and VA Medical Counseling in managing student submission of claims and other documentation.
  • Served as Coordinator between Department of Defense (DoD), University of Washington, military establishment and research facilities.
  • CASE MANAGEMENT: Work within DoD, VBA, and VHA offices to ensure timely and professional care of warriors.
  • Streamlined supply and demand using a myriad of DOD asset tracking, management, and procurement systems for optimum efficiency.
  • Coordinated development and assisted with the completion of Interface Control Documents for external systems that interfaced with DoD ABIS.
  • Coordinate activities of Army Career Employment Specialists and business, government, and DoD organizations to ensure event coverage.
  • Acted as technical liaison between the US Navy and other DoD personnel, contractors and foreign military entities.
  • Mentor and engage external vendors and 550 internal employees by consulting on relevant DODD and OSHA rule changes.
  • Assemble and provide education materials to and from DoD, Federal, State, and local governmental agencies.

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41. SQL

low Demand
Here's how SQL is used in Liaison jobs:
  • Organize initial paperwork for patients evaluations including clinical and financial printouts from SQL database and documents from referring organizations.
  • Developed several PL/SQL stored procedures.
  • Assisted with the Banner Upgrades through modifications and testing of custom developed web applications as required using PL/SQL and PHP.
  • Created various SQL reports and worked closely with hosting programmer to implement SQL reports into Banner ERP Job Submissions.
  • Executed a migration of over 2000 nodes and 100+ applications and SQL databases from legacy windows environment.
  • Create and run SQL queries to query data in the database tables using SQL Server Management studio.
  • Involved in manual testing, automated testing by using SOAPUI and back-end testing by using the SQL.
  • Experience in writing simple to queries to extract reports as required by the business using SQL.
  • Performed data analysis by using SQL queries and excel spreadsheet to verify database dependencies and constraints.
  • Created queries and utilized MySQL, SSRS and Excel to create reports and analyze data.
  • Used Oracle SQL Developer to write queries to search Toxicology databases, and export data.
  • Maintained and created SQL Server stored procedures and used SQL statements when investigating system errors.
  • Configured PC's for database access with DB Artisan, CRT, and SQL edit.
  • Used SQL+ to test the modules and performed regression testing for a database 8.0.5 upgrade.
  • Created complex SQL queries using Oracle for report creation and support tables for analysts.
  • Write SQL Script as requested by the client and trouble shoot end users issues.
  • Used SQL to identify, maintain, and manually migrate necessary data fields post-system-migration.
  • Modify, design, and code distributed queries in SQL Server stored procedures.
  • Generated and compiled reports using an SQL database over a COGNOS reporting tool.
  • Developed Stored procedures, triggers and jobs in a SQL Server2000 environment.

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42. Sharepoint

low Demand
Here's how Sharepoint is used in Liaison jobs:
  • Implemented secure, user-friendly solutions to online collaboration and legal document management needs, including a comprehensive contracts database using SharePoint.
  • Managed Enrollment team's Best Practices initiatives; responsible for creating and revising best-practices/technical documents administered through SharePoint.
  • Developed a Microsoft SharePoint site for Case Workers and Supervisors to streamline office communication and productivity.
  • Trained cross-departmental executive level teams on use of SharePoint technologies and business intelligence software.
  • Reconciled duplicate Excel spreadsheet entries and collected data for re-entry into designated SharePoint files.
  • Researched and created SharePoint solutions for file organization and department information and metrics.
  • Self-trained and implemented Microsoft SharePoint to local and international group members.
  • Developed, managed and maintained department SharePoint site.
  • Maintain SharePoint database of information concerning each student.
  • Updated documentation and delivery schedule on SharePoint.
  • Document and publish any or all data transformation processes, requirements, issues and fixes to departmental portal on SharePoint.
  • Plan and create SharePoint as a customized point of entry for all data management and interface to the department.
  • Configured and Documented Site Collections within Office 365 and set storage quotas in the SharePoint Online Administration Center.
  • Utilized Office 365 (SharePoint, OneNote, Skype for Business, Word, Excel, PowerPoint).
  • Migrated 2007 SharePoint farm, configured service applications and all user permissions for internal and external users.
  • Maintained and administrated internal SharePoint site for company as well as insight on developmental phases of site.
  • Educated departments on best practices with SharePoint and how to can be a solution for the company.
  • Involved in the transition and testing from Lotus Notes to Microsoft Outlook and SharePoint for database requirements.
  • Developed SharePoint site and materials used across BP&A by other teams for their transitions.
  • Devised and documented SharePoint standard and procedures for all internal employees and clients to adhere to.

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43. Office Staff

low Demand
Here's how Office Staff is used in Liaison jobs:
  • Provided information sessions and guidance to school-based and area academic office staff regarding the disciplinary and court referral processes.
  • Identify opportunities for relationships with physicians, practice managers, referral coordinators and medical office staff.
  • Facilitated strong relationships with key regional providers and office staff.
  • Facilitated communication between field and office staff.
  • Facilitated training for physician office staff.
  • Collaborated with other New Schools Office staff as well as other departments throughout the DPS administrative organization on charter school-related issues.
  • Assisted office staff in the scheduling of patients, general bookkeeping and served as the liaison to the insurance carriers.
  • Assisted in training office staff and teachers on the curriculum developed for the elementary, middle and high school students.
  • Work with office staff, general managers, and executive staff to develop and execute business and sales plans.
  • Developed presentations for the purpose of educating physicians and their office staff on managed care and managed care policies.
  • Monitor outstanding exceptions, working as a liaison with internal departments and front office staff to close exceptions.
  • Educated physicians, office staff, patients and families about hospice admission criteria and the Medicare hospice benefit.
  • Worked as clerical assistant, supervised, trained desk clerks and front office staff for the Outreach Department.
  • Provide support and security to office staff during working hours as needed to assist with conflict resolution.
  • Maintained and posted a weekly calendar for office staff to schedule and coordinate Executive Conference Center meetings.
  • Interact with UND Department of Surgery office staff located in Fargo and GrandForks to organize resident activities.
  • Communicate with the Executive Office staff regularly to provide updates and report on research findings in state.
  • Work with office staff to ensure that new patients successfully start treatment programs and ensure extraordinary care.
  • Penetrated crucial accounts and built strong, long lasting relationships with key decision makers and office staff
  • Assisted in training field office staff in the proper use of all systems and network applications.

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44. Office Supplies

low Demand
Here's how Office Supplies is used in Liaison jobs:
  • Experience in ordering office supplies; Operates and manages automated records information management system; Coordinates and document information systems repairs.
  • Provided general administrative support including answering telephones, call forwarding, maintaining files, ordering office supplies and problem resolution.
  • Managed inventory of office supplies and equipment; contacted office equipment vendors concerning maintenance and repair.
  • Purchased office supplies and miscellaneous items as necessary.
  • Established relationships with all office service vendors, including office supplies, beverages service, postal, shipping and telephone service.
  • Distributed supplies of tools, personal protective equipment, and office supplies to an F/A-18 squadron of over 200 personnel.
  • Trained new employees, made copies, filing, inventory, paged, took messages and ordered office supplies.
  • Maintained Building Facility; coordinated vendors for repairs and maintenance; ordered office supplies and maintained office equipment.
  • Ordered office supplies, managed UPS deliveries, and Fed EX (overnight delivery) with supervisors approval.
  • Ensured that cost savings are met with travel, expenses and office supplies on an ongoing basis.
  • Ordered and kept inventory of all office supplies and needs, including office equipment and maintenance.
  • Created and processed purchase orders for office supplies and assessed the continuing needs of the office.
  • Tracked records of all incoming and outgoing paperwork, new equipment and office supplies.
  • Managed shipping, ordered office supplies, answered phones and kept confidential information secure.
  • Organized meetings including staff retreats, took minutes, and ordered office supplies.
  • Manage Branch office supplies; this included restocking office supply inventory including furniture.
  • Received, processed bill payments, researched, priced and purchased office supplies.
  • Managed office supplies and equipment, vendors, organization and upkeep.
  • Maintained office supplies, forms and equipment, restocked supply room.
  • Processed all department supply requisition forms and distribute office supplies.

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45. Domestic Violence

low Demand
Here's how Domestic Violence is used in Liaison jobs:
  • Participate in the local Domestic Violence Prevention Community programs in effort to education the public and advocate for victims of Domestic Violence
  • Facilitated sexual assault and domestic violence related inter-agency meetings and councils for cooperation and failure analysis, seeking changes.
  • Provided technical, administration and operational leadership to sexual assault and domestic violence programs and projects county-wide.
  • Cooperated with inter-agency professionals on the behalf of sexual assault and domestic violence victim-clients.
  • Provide advocacy and crisis intervention counseling for victims of sexual assault and domestic violence.
  • Co-facilitated and facilitated Spanish/Bilingual Domestic Violence and Sexual Assault Counseling and Awareness Group.
  • Provided counseling to women and children who entered an emergency domestic violence shelter.
  • Conducted community assessments to analyze gaps in services to domestic violence victims.
  • Co-facilitated annual awareness activities in recognition of domestic violence awareness month.
  • Provided services to participants referred to complete domestic violence offender program.
  • Educated local civic organizations on domestic violence and program services.
  • Provided risk assessments for domestic violence victims seeking housing assistance.
  • Transport victims/children to domestic violence shelter if necessary.
  • Facilitated Anger Management and Female Domestic Violence groups
  • Collaborated with Camden County Domestic Violence Program.
  • Co-facilitated the Domestic Violence Abuser Intervention Groups.
  • Attended monthly Domestic Violence Liaison Seminars.
  • Facilitated weekly domestic violence support groups.
  • Served as Domestic Violence Victim Contact liaison
  • Assist in domestic violence assessments with DCP&P staff; provide interventions, advocacy and case management to non-offending parents.

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46. Facebook

low Demand
Here's how Facebook is used in Liaison jobs:
  • Helped establish and grow NAM's social media presence by increasing traffic on Facebook, LinkedIn, and the company website.
  • Upload images, publications, and comments of the Senator(s) to Senate website and Facebook pages.
  • Manage the school's Facebook page and website to update the public about what is going on at the school
  • Worked with web developers to create an interactive website, created and maintained a dynamic Facebook page.
  • Establish NAM's social media presence via Facebook, Twitter, LinkedIn, and other trending sites.
  • Served as administrator for the unit FRG Facebook pages and web sites reaching over 1500 personnel monthly.
  • Used social media, including Twitter and Facebook as a form of promoting the launch event.
  • Work with Social Media Coordinator to promote clients through Facebook, Twitter, Foursquare and LinkedIn.
  • Advertised and marketed drives throughout campus through the use of social media including Facebook and Twitter.
  • Participated in Facebook live chats regarding Immigrant Visas, Non-Immigrant Visas and American Citizens Service issues.
  • Resulted in over nine million media impressions, and over ten thousand Facebook and Twitter followers
  • Applied strategies for Facebook that grew to 234K likes in a minimal amount of time.
  • Mentioned on Facebook and twitter with links to my articles to help motivate others.
  • Posted blog content to Facebook, ensuring content was posted on schedule.
  • Manage and update the department's FaceBook and Twitter pages.
  • Coordinated multiple national virtual rallies using both Facebook and Twitter.
  • Organize schedules for dance practices by creating a Facebook page.
  • Assisted with correcting hotel issues posted on Facebook and Twitter.
  • Use marketing materials to advertise via Facebook and Twitter.
  • Created social media pages on Twitter TM and FacebookTM.

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47. VIP

low Demand
Here's how VIP is used in Liaison jobs:
  • Supported and interface with VIP/executive level personnel.
  • Coordinated graphic-design assets to printers, mass emails, follow-ups, and managed VIP and Talent main-events throughout festival week.
  • Managed day-to-day activities related to the up-selling of VIP Ritz programs with a focus on building long-term, customer relationships.
  • Create incentive programs for donors by offering multiple ticket levels as well as created VIP events for added value.
  • Coordinated Hewlett Packard, Paul McCartney Tour Sponsor, Hospitality VIP Events, ticketing, Meet and Greets.
  • Educated VIPs, Executive Officers, Retailers and Investment Bankers about Beach Volleyball and the AVP tour.
  • Planned and coordinated the VIP music experience for guests including set-up, sound engineering and operation management.
  • Configured a dedicated toll free number, which was delegated only to VIP's of Group Account.
  • Managed communication between filmmakers, festival representatives, the Film Society of Lincoln Center, and VIPs
  • Arranged, served, and maintained private lounge areas with high-end bottle service for VIP customers.
  • Greeted and escorted VIP patrons, musicians and celebrities to VIP areas and other access areas.
  • Assisted VIP students in correcting faulty speech patterns, cultural awareness and increasing confidence while speaking.
  • Maintained communication and sent invitations to government officials and other VIP's for the 2012 Parade
  • Executed more than 25 high profile VIP events, ensuring a seamless and successful experience.
  • Serviced an average of 350 SPG Platinum & Club guests and 120 VIP guests daily.
  • Arranged set-up, beverage service, sponsoring food companies, and various VIP package benefits.
  • Escalated customer issues to VIP Pass Program managers at the end of each day !
  • Implemented new quality guidelines to stress the importance of VIP clients to the vendor.
  • Supported VIP ticket holders with access to meet artists and provided optimal guest hospitality.
  • Served as a specialist for international VIP government guests in various fields of specialty.

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48. Weekly Basis

low Demand
Here's how Weekly Basis is used in Liaison jobs:
  • Monitor productivity on a daily/weekly basis to ensure collectors are meeting standards.
  • Provided program development on a weekly basis with surrounding hospitals.
  • Conducted presentations of various aquarium exhibits on a weekly basis
  • Audit product on a weekly basis for inventory correctness
  • Communicate with headquarter representatives on a weekly basis.
  • Coordinated the payroll process for a district of 3000 employees; supported operations to process the payroll on a weekly basis.
  • Assisted Social Services Director with adaptation of 40+ families to American day-to-day customs and job training on a weekly basis.
  • Have the knowledge and ability to maintain the 'Consult Pending Resolution' (CPR) report on a weekly basis.
  • Process agency billing by comparing staffing sheets with invoices, verifying accuracy and distribution of charges on a biweekly basis.
  • Serve as liaison across technology and legal departments to expedite the approval process for 50+ IP applications on weekly basis.
  • Performed over 700-database decision on a weekly basis while maintaining above average 97% on-time and correct reporting score.
  • Served as a liaison with community resources; co-facilitated Teen Group with group facilitator on a weekly basis.
  • Conducted home visits on a weekly basis to bring stability between parent/guardian, students, and teachers.
  • Report compilation on a monthly and weekly basis for warranty renewals, payment schedules for warranty claims.
  • Followed up on weekly basis with every doctor in order to insure quality of service.
  • Make sure all papers are filed on weekly basis to ensure Accounting Office is organized.
  • Tracked key metrics such as training completion and training evaluation results on a weekly basis.
  • ACCOUNT ASSISTANCE Prepared deposit slips for payments of accounts on a daily to weekly basis.
  • Updated and submitted program statistics to the college on a weekly basis, data entry.
  • Plan, create and implement recreational and educational activities for students on a weekly basis.

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49. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Liaison jobs:
  • Coordinate all domestic/international travel arrangements, itineraries, car rental, and hotel reservations for the Kuwaiti Liaison Officer.
  • Planned and supervised all personal travel arrangements including: Air travel, ground transportation and accommodations.
  • Coordinated travel arrangements, maintained database and ensured the delivery of department assignment to staff.
  • Facilitated domestic and international travel arrangements for multiple travelers and managed expense reports.
  • Coordinated extensive overseas travel arrangements for senior management and visiting foreign clientele.
  • Coordinated domestic and international travel arrangements for President and Directors.
  • Booked flights and travel arrangements, organized detailed itineraries.
  • Prepared itineraries and travel arrangements for all company employees.
  • Maintained schedules, travel arrangements and conferencing using Outlook.
  • Managed extensive calendar and travel arrangements.
  • Organized travel arrangements for scheduled competitions.
  • Head of creative productions with responsibilities such as coordinating meetings, workshops, and travel arrangements for recruitment of prospective students.
  • Assist with the preparation of PFI Convocation 2011 in Toronto (Visa letters, travel arrangements), for the region.
  • Scheduled travel arrangements for all soldiers shipping to training, managed a monthly budget for lodging of all applicants and shippers.
  • Handled all travel arrangements, accommodations, correspondence and official duties for the Civic Liaison Manager and all committee members.
  • Provided executive support to the Chairman including scheduling meetings and travel arrangements, as well as creating and distributing materials.
  • Scheduled medical appointments for patients* Prepared travel arrangements (SATO) for active duty personnel to return to their command.
  • Serve as the point of contact for outside vendors and for scheduling appointments, travel arrangements, and meetings.
  • Generate and maintain managed conferences, seminars, business meetings, engagements, campus events, and travel arrangements.
  • Created the program for the evening and responsible for securing the keynote speaker with itinerary and travel arrangements.

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50. New Accounts

low Demand
Here's how New Accounts is used in Liaison jobs:
  • Recruited new accounts and maintained existing customer base within military sales, correctional institution sales and hospital sales for manufacturer.
  • Prepared documentation on new accounts for all regulatory agencies and validated broker status.
  • Acquired new accounts through exceptional communication and relationship building.
  • Developed new accounts and improved sales for existing accounts
  • Coordinated inter-company meetings for implementing new accounts.
  • Develop new accounts within managed territory.
  • Commanded account related duties such as opening new accounts, executing account changes, linking accounts, and processing wiring requests.
  • Walked families through the Online School and did some troubleshooting regarding any registration problems families had when setting up new accounts.
  • Assisted in opening new accounts while following up on the correction of any funds and securities due from existing customer accounts.
  • Established new accounts in long stagnant locations against established competitors resulting in new accounts and sales within the territory.
  • Optimized branch budgets and generated new sources of revenue by developing new business leads and servicing the new accounts.
  • Opened new accounts, closed on Consumer Loans, found solutions that were financially right for the clients.
  • Open new accounts, process wire transfers and prepare daily lending and payment documentation on business banking loans.
  • Verify the identity of clients opening new accounts in accordance with Section 326 of the USA Patriot Act.
  • Developed territory sales plan to prospect for new accounts and provide outstanding customer service to existing accounts.
  • Established new accounts and grew existing accounts for entire service line in existing and new geographic areas.
  • Researched logistics of all new accounts nationwide and compiled data through Excel spreadsheets to determine marketing traits.
  • Increased territory by 15 new accounts in less than one year while successfully nurturing existing accounts.
  • Enhanced branch revenue budgets by developing new business leads, as well as servicing new accounts.
  • Compile information about new accounts, enter account information into computers, and file documents.

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20 Most Common Skill for a Liaison

Customer Service17.8%
Technical Assistance11%
Community Resources8.3%
Company Policies7.9%
Hospital Staff5.7%
Logistics4.9%
Data Entry4.6%
Special Events4.4%

Typical Skill-Sets Required For A Liaison

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
12.4%
12.4%
2
2
Technical Assistance
Technical Assistance
7.7%
7.7%
3
3
Community Resources
Community Resources
5.8%
5.8%
4
4
Company Policies
Company Policies
5.5%
5.5%
5
5
Hospital Staff
Hospital Staff
4%
4%
6
6
Logistics
Logistics
3.5%
3.5%
7
7
Data Entry
Data Entry
3.2%
3.2%
8
8
Special Events
Special Events
3%
3%
9
9
Mental Health Services
Mental Health Services
2.8%
2.8%
10
10
Phone Calls
Phone Calls
2.6%
2.6%
11
11
Treatment Plans
Treatment Plans
2.3%
2.3%
12
12
Technical Support
Technical Support
2.3%
2.3%
13
13
Medical Records
Medical Records
2.2%
2.2%
14
14
Hospice
Hospice
2.1%
2.1%
15
15
Medicaid
Medicaid
2%
2%
16
16
Law Enforcement
Law Enforcement
1.8%
1.8%
17
17
HR
HR
1.8%
1.8%
18
18
Social Workers
Social Workers
1.7%
1.7%
19
19
Insurance Companies
Insurance Companies
1.6%
1.6%
20
20
Special Projects
Special Projects
1.6%
1.6%
21
21
Internet
Internet
1.5%
1.5%
22
22
Powerpoint
Powerpoint
1.5%
1.5%
23
23
Government Agencies
Government Agencies
1.4%
1.4%
24
24
Staff Members
Staff Members
1.4%
1.4%
25
25
Business Development
Business Development
1.4%
1.4%
26
26
Liason
Liason
1.3%
1.3%
27
27
Patient Care
Patient Care
1.3%
1.3%
28
28
Troubleshoot
Troubleshoot
1.2%
1.2%
29
29
Veterans
Veterans
1.2%
1.2%
30
30
Ensure Compliance
Ensure Compliance
1.2%
1.2%
31
31
Monthly Reports
Monthly Reports
1.1%
1.1%
32
32
Curriculum Development
Curriculum Development
1.1%
1.1%
33
33
Crisis Intervention
Crisis Intervention
1%
1%
34
34
Conference Calls
Conference Calls
1%
1%
35
35
Commander
Commander
1%
1%
36
36
Data Collection
Data Collection
0.9%
0.9%
37
37
Press Releases
Press Releases
0.9%
0.9%
38
38
High Volume
High Volume
0.8%
0.8%
39
39
QA
QA
0.8%
0.8%
40
40
DOD
DOD
0.8%
0.8%
41
41
SQL
SQL
0.8%
0.8%
42
42
Sharepoint
Sharepoint
0.8%
0.8%
43
43
Office Staff
Office Staff
0.8%
0.8%
44
44
Office Supplies
Office Supplies
0.7%
0.7%
45
45
Domestic Violence
Domestic Violence
0.7%
0.7%
46
46
Facebook
Facebook
0.7%
0.7%
47
47
VIP
VIP
0.7%
0.7%
48
48
Weekly Basis
Weekly Basis
0.7%
0.7%
49
49
Travel Arrangements
Travel Arrangements
0.7%
0.7%
50
50
New Accounts
New Accounts
0.7%
0.7%

6,620 Liaison Jobs

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