We calculated that 14% of Liaisons are proficient in Procedures, Customer Service, and Communication. They’re also known for soft skills such as Time-management skills, Compassion, and Problem-solving skills.
We break down the percentage of Liaisons that have these skills listed on their resume here:
"procedures," "customer service," and "communication" aren't the only skills we found liaisons list on their resumes. In fact, there's a whole list of liaison responsibilities that we found, including: Arguably the most important personality trait for a liaison to have happens to be time-management skills. An example from a resume said this about the skill, "social and human service assistants often work with many clients" Additionally, other resumes have pointed out that liaisons can use time-management skills to "worked under deadlines and high volume of project work. " Another commonly found skill for being able to perform liaison duties is the following: compassion. According to a liaison resume, "social and human service assistants often work with people who are in stressful and difficult situations." Check out this example of how liaisons use compassion: "provided outstanding customer service, with the correct level of compassion and empathy. " Problem-solving skills is also an important skill for liaisons to have. This example of how liaisons use this skill comes from a liaison resume, "social and human service assistants help clients find solutions to their problems" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "attended staff meetings and actively participated in planning and review processed, developing solutions to actual and anticipated hr problems. " A liaison responsibilities sometimes require "organizational skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants must often complete lots of paperwork and work with many different clients" This resume example shows how this skill is used by liaisons: "work in conjunction with current hr organizational development training program. " Yet another important skill that a liaison must demonstrate is "interpersonal skills." Social and human service assistants must make their clients feel comfortable discussing sensitive issues This is clearly demonstrated in this example from a liaison who stated: "maintain hipaa confidentiality and excellent interpersonal skills with patients. " Lastly, this career requires you to be skillful in "communication skills." According to liaison resumes, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." This resume example highlights how liaison responsibilities rely on this skill: "establish and maintain an open line of consistent communication with hr director, ceo and cfo regarding projects and community involvement. "
See the full list of liaison skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a liaison. We found that 61.9% of liaisons have graduated with a bachelor's degree and 13.0% of people in this position have earned their master's degrees. While most liaisons have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every eight liaisons were not college graduates.
The liaisons who went onto college to earn a more in-depth education generally studied business and psychology, while a small population of liaisons studied communication and criminal justice.
When you're ready to become a liaison, you might wonder which companies hire liaisons. According to our research through liaison resumes, liaisons are mostly hired by Encompass Health, Amazon.com, and ICF. Now is a good time to apply as Encompass Health has 52 liaisons job openings, and there are 36 at Amazon.com and 35 at ICF.
If you're interested in companies where liaisons make the most money, you'll want to apply for positions at Booz Allen Hamilton, Oasis Systems, and Merck. We found that at Booz Allen Hamilton, the average liaison salary is $106,111. Whereas at Oasis Systems, liaisons earn roughly $101,084. And at Merck, they make an average salary of $100,892.
View more details on liaison salaries across the United States.
We also looked into companies who hire liaisons from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Verizon Communications, United States Army, and United States Navy.