Glaucoma Reimbursement Liaison (Rocky Mountain)
Liaison job in Kansas City, KS
GLAUKOS - REIMBURSEMENT LIAISON (GLAUCOMA) How will you make an impact? The Reimbursement Liaison will serve as an expert in reimbursement policies, as well as patient and provider support, to ensure patients have access to Glaukos' sight saving technologies.
The Reimbursement Liaison works with physician practices (both private and hospital affiliated institutions). They interact directly with key management personnel, providers and staff members to assure patient access to care. This individual appropriately educates HCPs and their office staff on clinical documentation, securing treatment approvals, patient tracking, claim submission, reconciliation management, patient education, drug inventory, patient copay assistance and drug acquisition channels. This position helps HCPs understand barriers that may impede or delay appropriate patient access to treatment and/or prevent optimal patient outcomes. Additionally, the Reimbursement Liaison provides education on appropriate and accurate billing and coding practices for Glaukos' products in line with payer requirements to the highest levels of specificity.
This candidate must be organized and detail oriented. Demonstrated teamwork and collaboration abilities with high emotional intelligence in managing multiple business initiatives and cross-functional relationships will be a requirement.
What will you do?
Specific responsibilities include but are not limited to:
* Provides HCPs and their office staff education on how to interpret benefit verifications including PA requirements, calculation of patient cost share and drug acquisition options for specific patients enrolled in GPS.
* Collaborates with Patient Support Specialist (PSS) to identify and eliminate barriers to access for patients enrolled in GPS.
* Responds to HCP questions related to coding, payer policy, and approval protocols.
* Offers expertise on navigating copay assistance for appropriate patients enrolled in GPS.
* Provides education on navigating the appeals process as well as denied and partially paid claims.
* Takes lead in completing Business Reviews and Claims Reviews for practices.
* Provides education on specialty pharmacy and buy & bill acquisition options.
* Monitors reimbursement trends (e.g., HCPs receiving notification of policy changes, claim denials, underpayments, etc.) and engages payer team appropriately when patient access may be jeopardized.
* Maintains expertise in regional and national payer landscapes, specifically, proper clinical requirements, reimbursement policy, utilization management criteria, prior authorization processes and appeal requirements.
* Updates customers on policy changes through approved templates and plan approval.
* Identifies coverage gaps and computer errors on policy requirements or portal entry challenges that inhibit patient access to care.
* Manages all forms of communication in a timely and professional fashion to ensure customer needs are fully met and all relevant internal stakeholders are appropriately updated.
* Demonstrates positive leadership, without authority, to peers, upper management and other stakeholders by leveraging skills and expertise in account management.
* Successfully completes assigned training.
The Reimbursement Liaison consistently demonstrates uncompromised ethics and integrity while helping others understand legal and regulatory parameters related to anti-kickback statutes, fraud and abuse, off-label promotion, and OIG guidance related to patient assistance programs.
How will you get here?
* Bachelors Degree in related field. MBA or MPH preferred.
* 8+ years of experience working with specialty pharmaceuticals or surgical devices required.
* Minimum of 3 years "direct" reimbursement/healthcare policy experience required.
* Previous sales, district management, field reimbursement, hospital or practice experience preferred.
* Eyecare experience preferred.
* Reimbursement experience with physician-administered injectables and/or medical devices, Category III CPT codes and/or miscellaneous J-codes, specialty pharmacy and buy & bill acquisition, and benefit verifications, prior authorizations, claims assistance, and appeals.
* Payer/insurance coverage experience with Medicare, Medicare Advantage, VA/Tri-Care, Commercial and Medicaid plans.
* Ability to travel adequately to cover territory, as well as overnight travel (~50%) and attendance at scheduled training and meetings.
* Proven record of accomplishment in achieving objectives and corporate goals with minimal direct supervision.
* Demonstrated creativity, situation analysis/problem solving skills and analytical skill ability.
* Excellent communication skills, including written, verbal and listening. Strong presentation and training skills.
* Demonstrated leadership and project management skills.
* Significant experience working with a Patient Service Center/Hub.
* Successful navigation of complex authorization processes for specialty medications, Orphan, or Rare disease.
* Educate Healthcare Professionals on the availability of patient support programs such as Co-Pay Assistance and Patient Assistance Programs.
#GKOSUS
#LI-Remote
UltraCare Liaison, Rare Disease Field Sales, Bone (Kansas City)
Liaison job in Kansas City, KS
ultrafocused - Work together to fearlessly uncover new possibilities We are looking for an experienced UltraCare Liaison (UCL) that will represent Ultragenyx in Rare Disease. Ultragenyx is preparing for the potential commercialization of a potential breakthrough rare disease monoclonal antibody therapy for the treatment. of Osteogenesis Imperfecta. We are seeking driven individuals with the desire to run their own business within a specified geography. These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver sales results.
Work Model:
Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.
Responsibilities:
* Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products post launch , iii) assisting with treatment fulfillment post launch
* Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Pharmacists, RNs/NPs/Pas and related support staff
* Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
* Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges.
* Determine and implement suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts.
* Execute programs, high impact in-services, and other educational opportunities for their territory.
* Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations.
Requirements:
* Bachelor's Degree required
* 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
* Experience launching biopharma/pharma products successfully is preferred
* Documented track record of field sales success
* Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including; marketing, medical, clinical operations, and patient services.
* Demonstrated experience effectively presenting clinical/scientific information required
* Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
* Must live in territory geography. Territory includes: Kansas, Oklahoma. Territory subject to change based on business need
#LI-MD1 LI-Remote
Auto-ApplyChild PRTF/Hospital Liaison
Liaison job in Hillsboro, KS
To help support and triage where individuals with a Severe and Persistent Mental Illness have the best opportunity to maximize their potential. These services will decrease the need for hospitalization and/or the need to live in an institutional setting and allow persons to live and remain in the community. While assisting those discharging from a hospital and/or institutional setting to create maximum opportunity for success.
POSITION QUALIFICATIONS INCLUDE BUT ARE NOT LIMITED TO:
Minimum Education: Bachelor's degree in related field of behavioral health sciences or equivalent
Minimum Experience: Demonstrated skills in the provision of case management
POSITION RESPONSIBILITIES:
CLINICAL WORK
PRTF/INPATIENT HOSPITAL LIAISON
ADMINISTRATIVE 7 SUPERVISORY RESPONSIBILITIES
AGE-BASED COMPETENCY
PRODUCTIVITY EXPECTATIONS
COMMUNITY EDUCATION
PROFESSIONAL DEVELOPMENT
QUALITY AND PERFORMANCE IMPROVEMENT (QAPI)
EMPLOYEE CONTRIBUTES TO PROSITIVE WORK ENVIRONMENT WITH CO-WORKERS AND CUSTOMERS
Benefits
Affordable Blue Cross Blue Shield health insurance
Retirement Plan (401k); match after 1 year of employment
Generous Paid Time Off (PTO) accruals
Company paid life and disability insurance
Employee Assistance Program
Delta Dental of Kansas
Vision Direct
Flexible Spending Account
Health Savings Account with employer contribution
Bereavement Leave
Plus much more
Auto-ApplyReimbursement Liaison
Liaison job in Kansas City, KS
GLAUKOS - REIMBURSEMENT LIAISON (GLAUCOMA)
How will you make an impact?
The Reimbursement Liaison will serve as an expert in reimbursement policies, as well as patient and provider support, to ensure patients have access to Glaukos' sight saving technologies.
The Reimbursement Liaison works with physician practices (both private and hospital affiliated institutions). They interact directly with key management personnel, providers and staff members to assure patient access to care. This individual appropriately educates HCPs and their office staff on clinical documentation, securing treatment approvals, patient tracking, claim submission, reconciliation management, patient education, drug inventory, patient copay assistance and drug acquisition channels. This position helps HCPs understand barriers that may impede or delay appropriate patient access to treatment and/or prevent optimal patient outcomes. Additionally, the Reimbursement Liaison provides education on appropriate and accurate billing and coding practices for Glaukos' products in line with payer requirements to the highest levels of specificity.
This candidate must be organized and detail oriented. Demonstrated teamwork and collaboration abilities with high emotional intelligence in managing multiple business initiatives and cross-functional relationships will be a requirement.
What will you do?
Specific responsibilities include but are not limited to:
Provides HCPs and their office staff education on how to interpret benefit verifications including PA requirements, calculation of patient cost share and drug acquisition options for specific patients enrolled in GPS.
Collaborates with Patient Support Specialist (PSS) to identify and eliminate barriers to access for patients enrolled in GPS.
Responds to HCP questions related to coding, payer policy, and approval protocols.
Offers expertise on navigating copay assistance for appropriate patients enrolled in GPS.
Provides education on navigating the appeals process as well as denied and partially paid claims.
Takes lead in completing Business Reviews and Claims Reviews for practices.
Provides education on specialty pharmacy and buy & bill acquisition options.
Monitors reimbursement trends (e.g., HCPs receiving notification of policy changes, claim denials, underpayments, etc.) and engages payer team appropriately when patient access may be jeopardized.
Maintains expertise in regional and national payer landscapes, specifically, proper clinical requirements, reimbursement policy, utilization management criteria, prior authorization processes and appeal requirements.
Updates customers on policy changes through approved templates and plan approval.
Identifies coverage gaps and computer errors on policy requirements or portal entry challenges that inhibit patient access to care.
Manages all forms of communication in a timely and professional fashion to ensure customer needs are fully met and all relevant internal stakeholders are appropriately updated.
Demonstrates positive leadership, without authority, to peers, upper management and other stakeholders by leveraging skills and expertise in account management.
Successfully completes assigned training.
The Reimbursement Liaison consistently demonstrates uncompromised ethics and integrity while helping others understand legal and regulatory parameters related to anti-kickback statutes, fraud and abuse, off-label promotion, and OIG guidance related to patient assistance programs.
How will you get here?
Bachelors Degree in related field. MBA or MPH preferred.
8+ years of experience working with specialty pharmaceuticals or surgical devices required.
Minimum of 3 years “direct” reimbursement/healthcare policy experience required.
Previous sales, district management, field reimbursement, hospital or practice experience preferred.
Eyecare experience preferred.
Reimbursement experience with physician-administered injectables and/or medical devices, Category III CPT codes and/or miscellaneous J-codes, specialty pharmacy and buy & bill acquisition, and benefit verifications, prior authorizations, claims assistance, and appeals.
Payer/insurance coverage experience with Medicare, Medicare Advantage, VA/Tri-Care, Commercial and Medicaid plans.
Ability to travel adequately to cover territory, as well as overnight travel (~50%) and attendance at scheduled training and meetings.
Proven record of accomplishment in achieving objectives and corporate goals with minimal direct supervision.
Demonstrated creativity, situation analysis/problem solving skills and analytical skill ability.
Excellent communication skills, including written, verbal and listening. Strong presentation and training skills.
Demonstrated leadership and project management skills.
Significant experience working with a Patient Service Center/Hub.
Successful navigation of complex authorization processes for specialty medications, Orphan, or Rare disease.
Educate Healthcare Professionals on the availability of patient support programs such as Co-Pay Assistance and Patient Assistance Programs.
#GKOSUS
#LI-Remote
Auto-ApplyClient Support Liaison
Liaison job in Kansas City, KS
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The opportunity:
The Client Support Liaison (CSL) is responsible for the group claims client facing experience for the employer segment less than 2000 enrolled employees. The CSL represents group claims as the primary point of contact for the Client Relationship Executive (CRE) and the Employer for Group Claims Client Support. The CSL will proactively seek opportunities to increase client satisfaction with their group benefits program and will be the lead subject matter expert responding to client escalations, developing and reporting on service recovery plans, providing positive trending analysis and completing claim segment reviews to assess gaps, opportunities and training needs. The CSL is a Trusted Advisor to the CRE, employer and broker, and educates and trains on group benefit claim practices. The CSL will respond to the client's group claim needs through strong internal collaboration and partnerships.
How you will contribute:
Collaborates with SL personnel, including Group Benefit Claim Leaders, Internal Technology partners, CRE, Client Advocate (CA) and sales in order to meet client Group Claims expectations. Proactively provide solutions while meeting client experience objectives and managing client expectations
Establishes and maintains excellent working relationships with Employers/Brokers for their absence/ADA, disability, life and supplemental health benefit plans by providing end to end claim experience solutions, education and service.
Primary point of contact/response for CRE/CA and Client for Group Claim inquiries related to program performance, reporting discrepancies, issue resolution and service recovery efforts.
Proactively assesses, clarifies, and validates client claim needs on an ongoing basis. Uses client needs to propose innovative solutions to address unique needs (e.g. creation of custom reports.)
Develops and maintains excellent working relationships with internal service departments to oversee resolution of issues, identification of root cause and participation in creation of solutions
Partner with Implementation Consultant to ensure a seamless implementation of Group Claims products in which all questions and concerns can be addressed proactively on the front end; plays a key role in new account audits (pre/post effective date - systems, processes, talent)
Uses internal tools to create and manage client special handling instructions and ensures all relevant client requirements are documented
Conducts regular case reviews with claim reconciliation to assess the overall Client claims experience and provides feedback to Internal Partners to minimize areas of error, maximize automation and heighten Client satisfaction. Has the ability to adjudicate claim if immediate action is required.
Utilizes data to influence trends for business cases and efficiencies.
Participates in finalist and stewardship presentations, representing the Sun Life group claims value story in a consistent and confident manner; reviews group benefits claims experience information and other relevant client information to make recommendations and offers insights on their benefits program
Acts as the liaison for clients and internal teams; displays active listening skills and bridge relationships between Clients and Home Office partners to lead the team to find creative solutions in problem solving, sharing process enhancements and innovations being delivered in the Claims
Utilizes/updates administrative systems/platforms when applicable
Conducts review of Performance Guarantees to ensure results delivered to client are accurate. Partners with internal resources to share areas of opportunity to drive improvement in the Client experience and reinforce positive outcomes.
Conducts voice of the client surveys analysis to champion initiatives that will improve ration of problem free experiences.
Adhere to all corporate policies including those related to travel expenses
Travel Required: 10% of time depending on the Client block
What you will bring with you:
Displays integrity through transparency, honest dealings, predictable reactions and well-controlled emotions. Demonstrate the ability to be fair and consistent in all professional dealings. Regularly acknowledge each team member's contributions and successes to the team.
Takes ownership of action and thought. Understands value in partnership and displays a strong understanding of the culture of Sun Life, of the market, their clients and brokers
Relationship management skills; demonstrated ability to build and foster productive and healthy relationships with sales, service, group claims personnel and other internal home office partners
Addresses conflict by working with others to resolve differences in a professional and productive manner
Foster strong relationships based on trust, open and honest dialogue
Maintain and represent the integrity of our organization while balancing the needs of the client
Demonstrates Personal Value/Personal Value Statement
Ability to independently organize and prioritize daily/weekly working structure to meet business activity goals and Client needs
Ability to communicate to Clients on how to most effectively work with Sun Life to the best overall claims experience
Strong presentation, interpersonal and communication skills
Strong negotiation and influencing skills
Effectively develop and deliver an elevator pitch: Company, Product and Self
Effective listening skills; note taking, recording data; active listening skills
Proven consultation and client relationship skills
Demonstrates resilience by reacting positively to changes and maintains poise, focus and flexibility when encountering difficulties or obstacles
Acts with a Client Lens; demonstrates drive for results
Adept at project management and multi-tasking
Superior Collaboration Skills
Strong analytical, mathematical and problem solving skills;
1-3 years Absence and ADA experience;
Other Employee Benefit industry and/or knowledge of Group Benefit Services,
College degree preferred
Basic understanding of competitor products
Salary Range: $54,900 - $82,400
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
30/10/2025
Auto-ApplyMental Health Integration School Liaison (Social Work Preferred) - To Be Determined
Liaison job in Overland Park, KS
Mental Health Integration School Liaison (Social Work Preferred) - To Be Determined JobID: 13322 Other Classified (non-teaching/support)/Mental Health Integration Team School Liaison Rate of Pay: $25.42 (INST/Col 23/01)
Hours per Day:
7.25
Days per Year:
188 (less than 12-month position)
Benefits:
District Paid Employee Health Insurance premium for most medical plan options, valued at $10,320. Multiple plans to choose from!
District Paid Employee 31-day Short-Term Disability Insurance
Complete details for both at **********************************
Accrued Temporary Leave (Sick Leave)
Accrual starts from 1st day of employment
Accrue 1 day/month with no accrual maximum
5 Paid Holidays
Please refer to link for attached job description.
____Electrical Liaison-Wichita-KS-Feb 2024
Liaison job in Wichita, KS
We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options:
* Contract
* Contract to Direct
* Direct
Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
Jail and Court Liaison
Liaison job in Kansas City, KS
ESSENTIAL JOB FUNCTIONS:
· Complete data collection functions to support Corrections / Mental Health collaborative efforts, including daily cross-checks for jail bookings and mental health active status as well as maintain the court ordered treatment database
· Coordinate and facilitate post-release appointments for clinical care on behalf of individuals booked into the jail.
· Facilitate record sharing between correctional facilities and mental health treatment centers, for treatment continuity.
· Track court processes for individuals in jail and coordinate appropriate support for attendance and meeting court requirements.
· Participate in release planning for inmates in need of mental health services.
· Collaborate with mental health professionals inside the Wyandotte County Detention Center to identify consumers who would be eligible for and benefit from outpatient mental health services; with an emphasis on identifying consumers who meet the severe and persistent mental illness criteria.
· Attend Probate Court daily to assist with the court ordered treatment process
· Maintain regular communication with treatment teams, the Care and Treatment Judge, and the District Attorney's Office as necessary to provide recommendations related to Assisted Outpatient Treatment (AOT) orders and other court-related matters.
· Deliver services to individuals not currently engaged with WBHN, facilitate appropriate referrals, and collaborate consistently with treatment teams regarding AOT cases.
· Act as a boundary spanner for municipal court and mental health services.
SKILLS / EXPERIENCE DESIRED:
· Self-Directed, works well independently
· Creative, innovative, and flexible approach to work functions
· Strong relationship development skills
· Ability to negotiate in stressful circumstances
· Well-developed client/ inmate engagement skills
· Knowledge and interest in both Mental Health and Criminal Justice fields
· Ability to work flexible work hours, between 6:30am and 5:00pm weekdays
Requirements
MINIMUM QUALIFICATIONS:
·
Bachelor's degree, or equivalent experience in lieu of degree, with a minimum of three years of experience working in the human services field and/or three years of experience working in criminal justice will be considered.
·
Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry and professional background checks.
·
Has reliable and dependable transportation for daily travel in the community.
·
Ability to communicate effectively orally and in writing.
·
Ability to establish effective working relationship with staff, community agencies and clients.
·
Ability to recognize and be sensitive to cultural and ethnic differences.
·
Familiarity with mental health theory and practice.
·
Familiarity with criminal justice / corrections field.
·
Ability to safely perform essential job functions, with or without reasonable accommodations.
Clinical Liaison--PRN
Liaison job in Elwood, KS
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
This position is PRN, as needed and must be able to work some weekends.
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience:
3 years healthcare experience required.
Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
#INDELW
Auto-ApplyOutreach Specialist - Hutchinson (STF2381)
Liaison job in Hutchinson, KS
RESPONSIBILITIES:
Essential Functions-
Assist with the Early College Textbook Program, course planning and creation process to ensure courses are set up with the appropriate data elements (e.g. textbooks, start/end dates/times, course notes, delivery method, etc.)
Facilitate the use of the High School Portal, coordinate training for high school partners, and identify challenges and opportunities
Coordinate Early College services, including Student IDs, completion of HS permission forms, confirmation of intent, and CEP agreements
Assist with the Outreach social media and website presence to ensure information is accurate and timely and coordinate Outreach staff involvement
Collaborate with the HutchCC Outreach Marketing team to assist with the development of marketing initiatives including, but not limited to, brochures/flyers, bulletin boards, displays, mailings, and social media/website.
Coordinate Lifelong Learning program; facilitate processes, support and identify instructors, and set schedules.
Ensure Early College faculty materials are current, and processes are completed in a timely manner, e.g., instructor sheets, course certification, grade book input, outcome assessment reporting, student evaluations, and final grade submission
Collaborate with the Early College Coordinator and Early College Advisor on Academic and Excel in CTE opportunities for Early College Students and staff.
Provide administrative support to Outreach and StartUp Hutch serving as a point of contact and assisting with enrollment processes and processing purchase orders.
Travel to other HutchCC locations, including area high schools, as needed.
Arrive on time for work, attend work regularly, and successfully perform the responsibilities of the position.
Comply with HutchCC and StartUp Hutch policies, procedures, and practices.
Secondary -
Perform other responsibilities as assigned by the Early College Coordinator with input from the Entrepreneur Navigator and Program Director for StartUp Hutch.
QUALIFICATIONS:
Associate's degree preferred.
Experience in higher education or related field preferred.
The ability to practice customer service; professional behavior, maintain confidentiality, and work independently in a student-centered environment.
The ability to work as a member of a team to support all Outreach staff through cross-training.
Excellent keyboarding skills required; experience in MS Word/Excel preferred.
The ability to work evening and Saturday hours on occasion.
The ability to establish and maintain professional relationships with students, faculty, staff and the public.
Physical requirements: Visual acuity to view a computer terminal; use appropriate judgment, tact, and courtesy in difficult situations; understand words and respond effectively/appropriately; light/indoor work environment.
Mental requirements include the ability to learn and comprehend basic instructions about the position.
Physical and mental qualifications must be performed with or without a reasonable accommodation.
The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.
HOURLY RATE of PAY and STATUS:
The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12 months annual, benefit eligible, at-will, and nonexempt.
Community Health Worker
Liaison job in Lyons, KS
Job Details Rice Community Hospital - Lyons, KS Full TimeDescription
Job Title: Community Healthcare Worker Department: Clinic (Sterling / Lyons) Reports To: Clinic Director / Clinic Manager FLSA Status: Non-Exempt
The Community Health Worker (CHW) serves as a trusted liaison between the community and health/social services. This role focuses on building relationships, promoting health education, supporting access to care, and addressing social determinants of health to improve overall health outcomes.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Outreach & Engagement
Establish trusting relationships with individuals, families, and community groups.
Conduct outreach in homes, clinics, and community settings.
Health Education & Coaching
Provide culturally appropriate health education on chronic disease management (Blood Pressure and Diabetes), nutrition, maternal/child health, and preventive care.
Support behavior and lifestyle changes by helping clients set and achieve health goals, such as, tobacco cessation, Covid and other vaccinations/disease prevention strategies.
Advocacy
Advocate for clients' needs within healthcare and community organizations.
Identify and help reduce barriers to care.
Track outcomes and report on program goals via electronic medical record.
Community Collaboration
Partner with local agencies, schools, faith organizations, and public health programs.
Participate in health fairs, screenings, and educational workshops.
QUALIFICATIONS & REQUIREMENTS:
High school diploma or GED required; additional education in health or social services preferred.
Certification as a CHW
Strong communication and interpersonal skills.
Knowledge of local community resources and cultural competence.
Ability to work independently and as part of a team.
Bilingual skills preferred
Work Environment
Community-based settings, clinics, client homes, and outreach events.
Some travel is required.
This job description is not intended as an all-inclusive list of responsibilities that may be assigned and is subject to change based on the needs of the organization.
Clinical Liaison - Crisis
Liaison job in Hiawatha, KS
Job Details Hiawatha Main Office - Hiawatha, KSDescription
Crisis Liaison
SCHEDULE: The work schedule will generally conform to that of a full-time Monday-Friday 40-hour-per-week schedule to be performed within the Center's hours of operation.
PURPOSE: Crisis Liaison is responsible for assisting the Crisis Team and Case Managers, and other support staff in providing crisis services within a multi-disciplinary treatment team.
ESSENTIAL JOB FUNCTIONS:
Triage crisis phone calls and coordinate needed services.
Assist Crisis Team, QMHPs and other involved staff in coordinating state or acute psychiatric hospitalizations or crisis/respite bed facility admissions and discharges.
Assist Crisis Services Manager, QMHPs and other involved staff by providing supportive interaction with clients in crisis to maintain safety.
Communicate and work with community partners (hospital ER, primary care physician, law enforcement, and school staff) as needed to keep informed of crisis status.
Crisis Liaison fulfills the duties and responsibilities as Hospital Liaison for the state hospital.
Crisis Liaison will fulfill the duties of the PRTF Coordinator. This will require coordination, phone calls, and discharge planning with PRTF where the client is placed.
There may be times when work outside of the regular job hours are required but are occasional and compensated as overtime.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor's degree (BA/BS) or four years of equivalent education and/or experience working in the human services field.
Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry, and professional background checks.
Completion of a training program approved by KDADS within 6 months of hiring.
Experience using Electronic Medical Record preferred.
Must be proficient in the English Language.
PHYSICAL DEMANDS:
Remaining stationery, such as standing or sitting, for prolonged periods.
Frequently moving from one worksite to another to accomplish tasks.
Lifting, adjusting or moving objects up to 25 pounds in any direction.
Repeating motions that may include the wrists, hands or fingers.
Communicating with others to exchange information.
WORKING ENVIRONMENT: The environment is a typical office environment. While on location, work is generally performed indoors with ambient room temperatures, lighting, and traditional office equipment. This position may require travel to multiple worksites including other offices. Ability to be emotionally responsive.
CONFIDENTIALITY: All Kanza MHGC employees are expected to maintain the highest level of confidentiality and function within the highest ethical standards by exhibiting exemplary conduct.
SALARY RANGE FOR THIS POSITION: Salary commensurate with experience and Kanza MHGC salary structure.
PRIMARY LOCATION: Hiawatha Main Office
Qualifications
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor's degree (BA/BS) or four years of equivalent education and/or experience working in the human services field.
Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry, and professional background checks.
Completion of a training program approved by KDADS within 6 months of hiring.
Experience using Electronic Medical Record preferred.
Must be proficient in the English Language.
PHYSICAL DEMANDS:
Remaining stationery, such as standing or sitting, for prolonged periods.
Frequently moving from one worksite to another to accomplish tasks.
Lifting, adjusting or moving objects up to 25 pounds in any direction.
Repeating motions that may include the wrists, hands or fingers.
Communicating with others to exchange information.
WORKING ENVIRONMENT: The environment is a typical office environment. While on location, work is generally performed indoors with ambient room temperatures, lighting, and traditional office equipment. This position may require travel to multiple worksites including other offices. Ability to be emotionally responsive.
CONFIDENTIALITY: All Kanza MHGC employees are expected to maintain the highest level of confidentiality and function within the highest ethical standards by exhibiting exemplary conduct.
SALARY RANGE FOR THIS POSITION: Salary commensurate with experience and Kanza MHGC salary structure.
PRIMARY LOCATION: Hiawatha Main Office
Home Health Sales and Marketing/Outreach Coordinator
Liaison job in Kansas City, KS
A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they
want while also meeting all of their needs along the way. Every day our
associates collaborate to guarantee this promise is fulfilled in more than 1,150
communities in 47 states. Our Senior Living Solutions include: Independent
Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care
Retirement, Therapy, Hospice, Home Health, and Personalized Living.
Job Description
We are looking for dynamic seasoned Home Healthcare Sales Professionals with a book of business in: Kansas City, KS. Experience in Medical Sales with either a Home Healthcare, Hospice or Durable Medical Equipment Sales background and a clear understanding of Medicare is essential for this position.
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing
* 2 years of experience in sales or public relations; Home Health sales experience with current book of business required
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
Outreach Specialist
Liaison job in Lawrence, KS
The primary purpose of the Outreach Specialist position is to promote and recruit participants for MassHire Merrimack Valley Career Center (MVCC) and MassHire Merrimack Valley Workforce Board (MVWB) training programs and services. The ultimate intention of this work is to support the economic advancement of residents in the region and the achievement of program enrollment goals. Under the supervision of the MassHire MVCC Executive Director and in collaboration with MassHire MVW Band MVCC colleagues, the Outreach Specialist will be a key team member responsible for the successful implementation of MassHire Merrimack Valley workforce development
programs. The individual in this position will serve as the main point of contact for partner agencies, non-profits, and other community-based agencies, and will build on excellent relationships with these organizations
Essential Functions/Key Responsibilities:
Maintain current knowledge of MassHire MVCC programs, including eligibility requirements
Perform outreach and recruitment activities that result in enrollments for MassHire Merrimack Valley training programs;
Continually assess and work toward implementing effective recruitment methods that yield positive enrollment outcomes.
Maintain and grow current relationships and develop, nurture, and sustain new relationships with partners, non-profits,
and community-based organizations. Keep them informed of MassHire programs and services to facilitate referrals of their constituents to MassHire programs
Serve as a conduit and facilitator of MassHire MVCC services and programs in support of customers.
Coordinate and lead various community outreach initiatives, which may include information sessions, industry panels, and activities to promote the general exposure of career center and workforce board services.
Represent MassHire MVCC at various community events, some of which may be during early morning or evening hours. Work collaboratively with MassHire employment counselors and managers to ensure enrollees are well-informed and services are easily accessible.
Determine job seekers' suitability and/or eligibility for program enrollment.
Support enrolled participants to promote success.
Perform data entry and ling, always ensuring confidentiality.
Participate in staff development and cross-training opportunities that expand and support functional skills, promoting professional growth.
Skills & Qualifications:
Bilingual English/Spanish
Bachelor's degree in Counseling, Psychology, or closely related field; with three (3) years of experience and/or training that includes vocational counseling, vocational testing/assessment, vocational referrals, employment services, or career
development/transition, or an equivalent combination of education, training, and experience
Strong oral, written, communication, and interpersonal skills
Proficient in the use of computers, including Word, Excel, PowerPoint, and Outlook, with social media skills and the ability to create and convey marketing material on social media platforms to promote events and programs
Ability to travel within the greater Merrimack Valley (including Lowell)
Willingness to work evenings and Saturdays when needed, which the collective bargaining agreement will pay for.
Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that makeup clientele, to support the agency's mission of building a more diverse, equitable, and inclusive organization for employees and clients alike.
Supervisory Responsibility: None
Travel: This job regularly requires the employee to sit, walk, and stand, as well as use hands repetitively to handle or operate standard office equipment. The employee is occasionally required to kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment: This job operates in a professional office environment and uses standard office equipment
Auto-ApplyCommunity Liaison (Kansas City)
Liaison job in Kansas City, KS
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a Full-time, preferred experienced Hospice Community Liaison for our Kansas City, KS / MO region! The Hospice Community Liaison will be responsible for interaction in the community and promoting company services and Hospice services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Auto-ApplyHospice Community Liaison
Liaison job in Overland Park, KS
At Three Oaks Hospice we make a steadfast promise to our patients to Listen , Care and Serve as a trusted partner devoted to providing the highest-quality hospice and palliative care and to serve with compassion bringing peace during this season of life.
WHY WORK FOR US: Grounded in a collective mission to listen, care, and serve, we are committed to building a best-in-class hospice company with a culture focused on patient care, clinical quality, and superior service.
Outstanding compensation package
Medical Insurance after 30 days of employment
Dental, Vision and Life and AD&D & Long-term Disability - 100% Company Paid for employee
Generous Paid Time Off
Comprehensive new hire onboarding with ongoing support
Opportunities for advancement
Work/Life balance - we practice standardize staffing models and patient ratios
***Territory: Independence, MO
We are looking for a passionate Community Liaison to join our leading team of hospice care professionals and make a difference, by listening, caring, and serving. POSITION SUMMARY: The Community Liaison is responsible for promoting hospice program and services in accordance with established policies and procedures. Establishes and maintains relationships with physicians, medical professionals, hospitals, nursing facilities, discharge planners, and other programs that refer or potentially refer to hospice. Identifies admissions in the community within assigned territory or accounts to enroll in hospice in a timely manner.
QUALIFICATIONS:
Bachelor's degree in related field preferred. Additional experience may be substituted for educational requirement.
Minimum one (1) years of sales/marketing experience in healthcare.
One (1) to two (2) years' experience in hospice/palliative marketing strongly preferred.
Position is field based and requires 80% travel within assigned geographic area.
Ability to market collaboratively and productively with customers, referral sources, and the community.
Excellent written and verbal skills, computer literate.
Strong organizational, people and problem-solving skills.
Self-directed, with the ability to work with little supervision.
Compliant with accepted professional standards and practices.
Ability to perform in an interdisciplinary setting.
Valid driver's license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity.
This is not a comprehensive list of all job responsibilities; a full job description will be provided
Auto-ApplyOutreach Coordinator
Liaison job in Lawrence, KS
Part-time Description
Outreach Coordinator
Department: Site Ministry
Reports To: Program Director/ Supervisor
Supervises: N/A
FLSA Classification: Non-Exempt
ESSENTIAL DUTIES and RESPONSIBILITIES:
· Focus on student outreach and engagement, facilitating communication and collaboration with students and student groups to bring them into the Site Location.
· Intentionally provide opportunities for the Site Location to come together in an organized program of prayer and faith exploration activities.
· Builds disciples for Christ by developing and implementing a comprehensive approach to outreach while serving as a spiritual leader and role model.
· Seek to cultivate partnerships and relationships for the organization and ministry with entities that are compatible with LIM's mission, ministry, and strategic plan.
· Facilitate a coordinated approach to outreach activities and special events on behalf of the Site Location, including helping with planning, set up, and advertising for events.
· Propose new Site Location outreach initiatives by researching, developing, and maintaining programmatic relevance related to trends and shifts in student needs.
· Work collaboratively with Site Ministry Director to develop and maintain marketing initiatives and outreach materials by updating social media pages with event and activity details, creating flyers and announcements, and providing support for newsletter updates.
· Be an active participant at all outreach plans, initiatives, and events.
NOTE:
Outreach Coordinator is a 9-month position, up to 20 hours/week; following the academic school year/schedule of Haskell Indian Nations University.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Lutheran Indian Ministries Competencies:
· Must be an exceptional written and verbal communicator.
· Must be a self-starter who is able to work with minimal supervision.
· Must be able to multi-task and remain focused while juggling several diverse projects at once.
· Must be willing to work in a cross-cultural environment.
· Must have a heart for outreach and a passion for Native people.
· Must understand, uphold and be sensitive to Lutheran Theology and traditions.
MINIMUM QUALIFICATIONS:
· Requires knowledge and experience working with diverse populations.
· Requires the knowledge of basic concepts and principles of building and maintaining effective relations with a variety of people.
· Requires the ability to maintain cooperative relationships with community organizations and other institutions.
· Requires organizational skills including event planning skills; ability to prioritize and work effectively within multiple deadlines; adept at managing change with resilience and flexibility.
· Requires analytical and critical thinking skills.
· Requires the ability to use a computer and computer programs, including Office 365.
· Requires excellent oral and written communication skills to effectively communicate with team members, students, and the general public.
· Demonstrated experience utilizing social media tools and developing outreach strategies.
· Requires the ability to thrive while working with minimal supervision.
· Requires the willingness to continue to grow and develop, both personally and through educational opportunities.
PHYSICAL AND MENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
I have read and understand the duties, responsibilities, and requirements for this position. *
________________________________ _______________________
Team Member Acknowledgement Date
*This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Lutheran Indian Ministries retains the discretion to add duties or change the duties of this position at any time.
Salary Description $12.50 - $14.00/hour
Life Engagement Coordinator - Part Time 11a-6p
Liaison job in Derby, KS
Job Description
Do you love where you work? We do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!
As a Life Engagement Coordinator (Activities Assistant), your benefit package includes:
Medical, dental, vision, and a complimentary life insurance policy
401k plan with an employer match
PTO for both full time and part time team members
Team member referral program
Certification cost assistance
Yearly tenure bonus
Your Life Engagement Coordinator (Activities Assistant) duties and responsibilities include:
Life Engagement Programming
Facilitate life engagement activities according to the approved schedule and in conjunction with individual resident's Negotiated Service Agreements
Provide feedback to the Life Engagement Director regarding success of scheduled programming, including recommendation for program enhancements
Customer Service
Continually observe resident satisfaction with life engagement programming and look for opportunities to engage resident families for feedback regarding individual resident preferences
Communicate with community leadership and resident families regarding successes and challenges observed while facilitating programs
Collaboration
Educate residents, resident families, community leaders, and team members on the importance of life engagement programming
Serve as a resource for team members regarding opportunities for additional informal life engagement activities outside of the scheduled programming
By joining our team as a Life Engagement Coordinator (Activities Assistant), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.
Community Support Worker
Liaison job in Wichita, KS
Community Support Worker - Job Description
TITLE: Community Support Worker
WAGE RANGE: $16-$18 + $5 weekend shift differential
You will have the chance to make a real difference in the lives of vulnerable youth, guiding them towards a brighter future. This role is about empowerment, community, helping young people overcome challenges and discover their path.
ESSENTIAL FUNCTION & RESPONSIBILITIES:
Provide safe transportation, maintaining a clean driving record and proper auto insurance.
Prepare and provide meals to youth.
Report promptly to assigned community sites.
Guide youth through planned activities and commit to developing healthy, positive relationships.
Complete all documentation in an accurate, professional, and timely manner.
Assist youth in managing challenging behaviors.
Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES REQUIREMENTS:
Strong moral character, integrity, and work ethic.
Desire to help other succeed.
Ability to actively engage with youth during planned activities
and
idle time.
High School Diploma or equivalent.
Strong interpersonal and communication skills.
Empathy, compassion, and a non-judgmental attitude.
Ability to work independently as well as part of a team.
Reliable transportation, and a valid driver's license.
ENVIRONMENT, COMMITMENT, & PHYSICAL REQUIREMENT:
Must be able to transport a group of 4 youth to and from community sites.
Some activities may require outside work in hot and/or cold weather.
Consistently supervise youth with no off-site breaks. There is no smoking allowed, per DCF regulations.
EMPLOYEE BENEFITS OFFERED:
All CSW'S:
Worked Holidays will get paid at Time and a Half
Overtime will get paid at Time and a Half (over 40 hours)
Phone reimbursement $20 a month
Full Time CSW'S:
Health insurance reimbursement up to $200 a month
4 hours of PTO per Paycheck
Paid Holidays for all (8 hours)
Community Health Worker - Behavioral Health
Liaison job in Wichita, KS
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday-Friday with occasional evenings and/or weekends
Vehicle Required: Yes
Amount of Travel Required: 25-50% within a 30 mi community service area
Reports To: Care Team Manager
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person - someone who listens, meets members where they are, and understands the community's resources - can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Health Worker/Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members.
This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.
This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.
Outreach and engagement into care:
Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions.
Reach out to members and share about Reema Health to enroll them in our care model.
Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:
Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.
Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services.
Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs.
Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services.
Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation.
Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed.
Prepare members for services ending by keeping self-sufficiency and independence top of mind.
Complete accurate and thorough documentation and record keeping in a timely manner:
Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated.
Understand and comply with confidentiality of protected health information and HIPAA.
Support member records to be thorough and accurate in both Reema's technology and our EHR.
Provide positive representation of Reema:
Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier.
Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers.
Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.
Job responsibilities to grow and change as business necessitates.
Education, Experience and Skills:
Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
3 or more years of direct experience with population or community to be served and knowledge of community
Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible
Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
Proficiencies in critical thinking, time management, strategizing, and multitasking
Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
Ability to develop, adapt, and execute outreach and care plans
Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred
Qualifications & Position Requirements:
18 years of age or older
Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
Offers are contingent upon passing a pre-employment drug screening and background check
Comply with federal, state and local regulations regarding patient confidentiality HIPAA
Use technology-based tools and systems daily
Lift and carry up to 25 pounds occasionally
Benefits:
Competitive Salary
Medical, Dental, and Vision Insurance
HSA and FSA Options
401(k) Retirement Savings Plan
Employee Assistance Program
Flexible Schedules and Remote Work
Technology Stipend
Mileage Reimbursement
Accrued Paid Time Off
Paid Family and Medical Leave
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Notice to all potential candidates
Reema Health has been made aware of fraudulent activities targeting job seekers.
To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health.
We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.
We appreciate your understanding and interest in a career with Reema Health.
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