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Liaison jobs in Kentwood, MI

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Liaison
Service Coordinator
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Outreach Specialist
  • Hospital Liaison

    TCH Group, LLC 2.9company rating

    Liaison job in Grand Rapids, MI

    The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge. Job Responsibilities: Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment Understand and communicate coverage criteria to case managers and patients as applicable Complete setup paperwork daily for all equipment delivered Assist with getting CMNs and chart notes as requested by center daily required for billin
    $42k-77k yearly est. 1h ago
  • Regional Liaison

    Dean Transportation 4.0company rating

    Liaison job in Grand Rapids, MI

    Aid the safe and reliable transportation of students and other school district passengers by ensuring constant compliance with federal, state, and local laws, regulation. Compliance is achieved by observing, monitoring, reviewing, and assisting school bus drivers, aides, and monitors. SPECIFIC REQUIREMENTS Meet all general qualifications for employment. Meet all qualifications for School Bus Driver. High School Diploma or equivalent. Good attendance and punctuality record. Excellent communication and problem solving skills. Proficient in computer use, including Windows, Office, and preferably dispatch/routing software. Excellent communication skills, both oral and written. Experience working as a member of the team. Experience with day-to-day functions of a school bus transportation office. Knowledge of Company Policies and Procedures, traffic laws and school bus regulations.
    $46k-67k yearly est. 60d ago
  • Hospital Liaison

    Optalis Healthcare

    Liaison job in Grand Rapids, MI

    Job Summary: Responsible for developing strategic relationships in key hospital accounts, facilitating the transition of prospective patients to Optalis centers, and serving as a liaison between key hospital accounts and Optalis Health & Rehabilitation Centers. Responsibilities: Maintains a thorough knowledge of the centers' products and services, acuity capabilities and physician relations Invests a minimum of 75% of work time on referral management, interacting with hospital discharge planning staff daily, providing updates on pending referrals and gathering new referrals. Completes patient assessments as needed to make sound admission decisions. Uses IMPACT training to gain admission commitments from prospective referrals. Invests 25% of work time on face-to-face referral development completing integration calls to physicians, hospital and medical professionals and other related contacts. Provides and/or coordinates educational and informational presentations on Optalis programs and services for hospital departments and personnel. Makes IMPACT business calls to hospital social workers, physicians, hospital discharge planners and administrators, affiliated home health agencies and appropriate ancillary departments to better understand their program and service needs, and effectively communicates those needs with Optalis Senior Leadership. Develops relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Actively seeks out and identifies new referral sources, prospects. Maintains a current target list of potential new referral sources. Develops an account plan, and updates monthly with future business activities. Maintains active involvement in key account committees and other groups. Evaluated on: Account calls meet/exceed goal Achieves increase in referral sources Makes Fasttrack Admission decisions on at least 80% of all referrals reviewed Meet/exceed referral targets from assigned accounts Meet/exceed admission targets from assigned accounts Total occupancy for assigned centers at/above budget Quality Mix (Private, Medicare, Insurance) for assigned centers at/above budget Total Revenue for assigned centers is at/above budget Key Account Process Uses key account development systems and tools to manage referral sources Uses CRM to maintain up-to-date customer profiles on existing referral sources Uses IMPACT to fully understand the business needs of key accounts Schedules and leads effective presentations inside accounts Uses collateral material effectively Identifies new clinical niche opportunities Coordinates account activities with other Care Transition team members Coordinates with center team on special events that involve key hospital accounts and personnel Maintains a working knowledge of hospital market trend and competition Customer Satisfaction Responsibilities Models customer service principals and promotes appreciation of our customers' needs Knows, understands and models Optalis mission and guiding principles Communicates customer objectives and expectations to other Optalis team members involved with the accounts Models superior customer service Establishes realistic expectations for service levels with referral sources and market contacts Administrative Responsibilities Plans and coordinates hospital marketing events and presentations Follows Optalis Policies and Procedures Performs any miscellaneous work assignments as may be required Travel Requirements 90% local travel engaging in outside sales calls, including periodic overnight travel, as needed or as directed by Supervisor Education and Experience Bachelor's degree preferred. Considerable experience in a comparable position will be considered in lieu of degree. Physical Demands Prolonged periods of sitting, driving, standing or walking may be necessary. Must be able to lift up to 15 pounds at times. General Requirements Must be able to execute the terms and conditions set forth in the Optalis Employee Handbook, including, but not limited to: Works in a safety-conscious manger, which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisor Complies with company policies and procedures and local, state, and federal requirements Adheres to policy on Drug-Free Workplace Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each patient and facility guest Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code Affirmative Action/EEO Statement: It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $34k-68k yearly est. 60d+ ago
  • Home Care Liaison

    The LTM Group

    Liaison job in Portage, MI

    Seasons Home Health Care is growing! We are seeking a Home Care Liaison to join our team . The Home Care Liaison is responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided by the company while operating within set budget. In addition this position works directly with inpatient rehab facilities, SNF, and Assisted Living Communities to coordinate smooth transition of patient care to their home. Details of the Home Care Liaison Role: Achievement of monthly admission goals. Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development including prospecting/diversification and call frequency/routing. Plans activity to maximize territory coverage of both existing and prospective accounts. Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of the Buckeye Home Health Care. These include pre and post call planning, establishing rapport, effective questioning skills, proposing solutions, handling objections and closing. Works closely with the Clinical Director and Regional Business Development Manager to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients. Responsible for all sales administration duties including timely coordination of in person, phone, and email follow up of referrals with accounts and effective communication with agency office staff, including the intake and clinical teams. Weekly sales meeting with strategic updates, submission of weekly schedule, time sheets, and monthly expense reports. Event coordination and attendance in relation to accounts and general community marketing. Responsible for being a good steward of the company's financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget. Knows the features and benefits of the services provided Buckeye Home Health Care. Is able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature. Coordinate new patient referrals via phone, email, and in person meetings with Social Workers, Discharge Planners, Case Managers, and Assisted Living staff.
    $34k-68k yearly est. 60d+ ago
  • Hospice Community Liaison

    Hospice Acquisition Company, LLC 4.1company rating

    Liaison job in Grand Rapids, MI

    At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation,and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required.
    $43k-53k yearly est. 3d ago
  • Hospice Community Liaison

    Crossbridge Hospice

    Liaison job in Grand Rapids, MI

    Job Description At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required. Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.
    $34k-51k yearly est. 25d ago
  • Outreach Specialist

    Aquinas College 4.1company rating

    Liaison job in Grand Rapids, MI

    We are seeking a motivated and dynamic Outreach Specialist to join our call center team. This role is responsible for reaching out to prospective students via phone, promoting our scholarships, soliciting donors and generating leads. This position requires excellent communication skills, persistence, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Initiate outbound calls to potential students and or donors to promote scholarships, donations and educational opportunities. Provide accurate information about Aquinas College and address customer inquiries. Maintain and update customer records in the database. Follow up on leads generated through marketing campaigns, referrals, or events. Achieve daily, weekly, and monthly call targets. Handle objections and rejection with professionalism and perseverance. Maintain a positive, professional attitude and build rapport with customers. Requirements: High school diploma or equivalent (Bachelor's degree is a plus). Proven experience in telemarketing, sales, or customer service is a plus. Strong verbal communication and interpersonal skills. Ability to handle rejection and remain motivated. Proficiency with CRM software or other call center tools. Goal-oriented with the ability to meet and exceed targets. Excellent listening skills and attention to detail. Ability to work independently and as part of a team. Ability to work evenings (call center is open 5-9PM M-F)
    $53k-63k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator

    Pipp Mobile Storage Systems Inc. 3.9company rating

    Liaison job in Grand Rapids, MI

    We are excited to be growing our team! Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. We offer a great benefit package that includes medical, dental, vision, short term and long term disability, tuition reimbursement and a company-matched 401K, as well as a generous PTO package. The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work. Responsibilities include: Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed. Sets up site surveys. Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests. Maintains professionalism in all verbal and written communications. Maintains a high level of integrity and work ethic. The ideal candidate will possess or demonstrate the following: Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education. Proficiency in MS Office, with emphasis in Excel Ability to effectively handle multiple projects at the same time Excellent verbal and written communication skills
    $33k-51k yearly est. Auto-Apply 2d ago
  • Supports Coordinator

    Senior Resources of West Michigan 4.0company rating

    Liaison job in Norton Shores, MI

    Supports Coordinator Full Time / Full Benefits Offered Pay Range: $20.00 - $21.00 / hour Our Mission Statement: To provide a comprehensive and coordinated system of services designed to promote the independence and dignity of older persons and their fami-lies in Muskegon, Oceana and Ottawa counties - a mission compelling us to focus on older persons in greatest need and to advocate for all. GENERAL DESCRIPTION: Assess, evaluate, and arrange services for older adults who are 60 years of age or older, who are in need of in-home services and/or community services and enhance informal support systems when feasible. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide a comprehensive assessment of participants' needs, develop, and monitor a service plan, identify and communicate with appropriate community agencies to arrange for services. Evaluate the effectiveness and benefit of the services provided to the participants and link participants to appropriate service agencies and community resources. Notify participants and purchase of services providers of approved services plans and initiate services. Reassess participants' needs through on-going maintenance of their records and files and face to face visits annually or every six months depending on the program enrollment. Provide assistance, education and understanding for participants in the areas of Medicaid, Medicare, Social Security Insurance, Food Stamps and other public benefit programs. Complete forms as needed including Medicaid applications. Maintain case files in efficient and timely manner. Refer participants appropriately to PACE, Medicaid Waiver and Targeted Case Management. Advocate for the older client and the aging adults as needed. Attend periodic in-services, professional conferences, and seminars. Maintain participant confidentiality. Perform all other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Must possess a valid Michigan driver's license. * Must have reliable transportation and provide current proof of automobile insurance. * Must have testing for tuberculosis upon hire, annual symptoms review thereafter. * Preference given to certified Community Health Worker (CHW). EDUCATION and/or EXPERIENCE: Bachelor's Degree preferably in social work, counseling, or social services; or equivalent experience, preferably case work, in human services working with older adults. Preference given for a certified Community Health Worker (CHW). REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of regulations and instructions and deal with several abstract and concrete variables. OTHER SKILLS & ABILITIES: Ability to work well with people on a personal basis. LANGUAGE SKILLS: Ability to read, analyze and interpret periodicals, professional journals, and program standards and guidelines. Ability to write reports and correspondence. Ability to effectively present information and respond to questions from clients, customers, educators, social services personnel, state politicians and the general public. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. TECHNICAL SKILLS: Basic typing skills, Microsoft proficiency, ability to use the internet, printers, copiers, scanners and password management. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand and walk. While performing the duties of the job, the employee is required to lift and/or move up to 20 pounds. The employee must be able to travel in all kinds of weather and have reliable transportation.
    $20-21 hourly 16d ago
  • Service Coordinator

    M W Watermark LLC

    Liaison job in Holland, MI

    Job Description: Job Title: Service Coordinator / Laboratory Technician Reports To: Technical Service Manager Direct Reports: None Compensation Status: Hourly Employment Status: Full Time (40 hours per week) COMPANY INFO MW Watermark is a leader locally and globally, helping everyone protect our planet's natural resources. MW Watermark constantly scans for ideas, opportunities or technologies that can help us advance toward our vision. MW Watermark is a safe place to work, to inspire, to become inspired, and from where you go home fulfilled knowing that you helped not just “me” but also “us”. For us, and each generation that follows, MW Watermark's vision is to leave the world a cleaner and safer place than that in which we lived. Join us. Together, we can make a difference. SUMMARY The Service Coordinator / Laboratory Technician position is a hybrid role responsible for coordinating field service activities and performing laboratory testing. This position serves as a key link between customers, field service technicians, stockroom personnel (when service requires parts), salespeople, and project managers. This multifaceted position ensures customer satisfaction with both on-site and in-house services offered by MW Watermark. This is primarily an inside position; however, occasionally, some outside customer interface may be required for training purposes. PRIMARY RESPONSIBILITIES Perform site visit coordination, including, but not limited to, scheduling service visits via phone and/or email communication with customers, maintaining an electronic service calendar, obtaining & communicating site requirements, making travel arrangements (booking flights, hotels, rental cars, etc. ), ensuring service reports are completed & filed, reviewing expense reports for completeness & compliance, updating service job costs in ERP system, and ensuring service jobs are invoiced promptly. Prompt Purchasing to place purchase orders if parts are needed for a particular site visit that are not in stock. Ensure parts are shipped to service sites in time when parts are needed. Follow up with customers, after field service completion, to confirm their satisfaction or to initiate remedial actions if they are not satisfied. Work with Product Management and Quality personnel to continually address and improve upon issues encountered in the field by service technicians. Work with Sales and/or Project Management to define the scope and requirements of laboratory tests. Perform laboratory testing of slurry samples, including, but not limited to, tests for solids concentration, slurry density, filter cake moisture, and filter press filtration. Perform laboratory testing of filter cloth material, including, but not limited to, air permeability tests. Create individual laboratory reports to document test results - in both written form and photographically. Maintain consolidated database of lab testing results for internal use. Clean the laboratory as needed, and keep it orderly. Dispose of slurry properly or ship it back to customers per guidance from Sales or Project Management. Assist with the preparation of O&M manuals for Capital equipment if needed. Promote and contribute to a continuous improvement culture. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS Associate's Degree or higher preferred. Service, expediting, or project management experience preferred. Familiarity with, and ability to use, laboratory measurement equipment (e. g. scales, drying oven, graduated cylinders, etc). Understanding of, and experience with, liquid filtration, water treatment, solid/liquid separation processes, dewatering applications, and equipment is a plus. Chemistry/laboratory background is a plus. Must be highly-organized, detail-oriented, and able to thrive in a fast-paced environment. Must be an avid user of computer software, including ERP systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lift up to 50 pounds required. WORKING CONDITIONS When in the office, working conditions are normal for an office environment - business casual attire is required. When in the laboratory or on the production floor, safety equipment is required per MW Watermark policies or as posted. Safety equipment may include, but is not limited to, safety glasses/goggles, face shield, hearing protection, chemical-resistant gloves, and/or protective garments. REMOTE WORK This position cannot be performed remotely. It requires physical presence at MW Watermark to perform laboratory testing and to coordinate with other departments effectively. “ADA CHECKLIST” CHECKLIST FOR DETERMINING THE GENERAL PHYSICAL REQUIREMENTS, PHYSICAL ACTIVITIES, VISUAL ACUITY, AND WORKING CONDITIONS OF SPA (STATE PERSONNEL ACT) STAFF POSITIONS Position: Technical Service Manager Check the boxes next to the letters that correspond with the physical aspects of the essential functions of the position. Essential functions are the fundamental job duties, meaning the position exists to perform the function; there is a limited number of employees among whom the performance of the function can be distributed; and/or the incumbent is hired for expertise or ability to perform the function due to its high specialization. The Americans With Disabilities Act of 1990 (ADA) and associated Federal regulations protect qualified individuals with disabilities from discrimination in all areas of employment. To be considered qualified, an individual must be able to perform the essential functions of a position, with or without reasonable accommodation. It is important that the physical tasks associated with the essential functions be identified appropriately so that persons with disabilities can determine if any accommodation is necessary. I certify that I have read the physical requirements as set forth below and am physically able to perform the necessary duties as indicated herein. Employee Signature:_________________________________________ Date:_____________ 1. GENERAL PHYSICAL REQUIREMENTS Please check the ONE description of general physical requirements that best describes the work requirements of the position: A. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. B. Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. C. Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. D. Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. E. Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force constantly to move objects. 2. PHYSICAL ACTIVITIES Please check ALL physical activities that apply to the essential functions of the position: A. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. B. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. C. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. D. Kneeling: Bending legs at knee to come to a rest on knee or knees. E. Crouching: Bending the body downward and forward by bending leg and spine. F. Crawling: Moving about on hands and knees or hands and feet. G. Reaching: Extending hand(s) and arm(s) in any direction. H. Standing: Particularly for sustained periods of time. I. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. J. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. K. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. L. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. M. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. N. Grasping: Applying pressure to an object with the fingers and palm. O. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. P. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Q. Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication, and make fine discriminations in sound. R. Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers. 3. VISUAL ACUITY Please check the ONE description of visual acuity requirements (including color, depth perception, and field of vision), that best describes the requirements of the position: A. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes. B. The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm's reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. C. The worker is required to have visual acuity to operate motor vehicles or heavy equipment. D. The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned (i. e. , custodial, food services, general labor, etc. ) or to make general observations of facilities or structures (i. e. , security guard, inspection, etc. ) 4. WORKING CONDITIONS Please check ALL conditions the worker is subject to in performing the essential functions of the position: A. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. B. The worker is subject to outside environmental conditions: No effective protection from weather. C. The worker is subject to both environmental conditions: Activities occur inside and outside. D. The worker is subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. E. The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. F. The worker is subject to noise: There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level. G. The worker is subject to vibration: Exposure to oscillating movements of extremities or whole body. H. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. I. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. J. The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids. K. The worker is required to wear a respirator. L. The worker frequently is in close quarters, crawl space, shafts, manholes, small, enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia. M. The worker is required to function in narrow aisles or passageways. N. The worker is exposed to infectious diseases. O. The worker is required to function around prisoners or mental patients. P. None: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
    $31k-47k yearly est. 17d ago
  • Community Health Worker

    Corewell Health

    Liaison job in Grand Rapids, MI

    Priority Health is currently seeking a Community Health Worker for Mason, Lake Osceola, Oceana, Newaygo, Mecosta, and Muskegon counties. This position plays a vital role in improving health outcomes by connecting individuals to essential health services and community resources. This role involves conducting home and community visits to engage members. This role also involves building trusting relationships to support members in achieving their goals. Certification through the Michigan Community Health Worker Alliance (MiCHWA) is preferred. Home visits are required for this position. Provides peer support and role modeling related to the improvement of life skills and health/wellness to individuals and their families during personal interactions including home visits, telephone calls, etc. Instructs individuals and their families about wellness, chronic disease prevention and self-management. Assists clients and their families with accessing appropriate community resources. Assists with the coordination of group support programs and provides ongoing contact. Cultural competency and shared-life experiences with client population is preferred. Must have reliable transportation and be able to drive to and from appointments. Essential Functions * Participates in community events and activities that promote the awareness of health maintenance and disease prevention. * Conducts home visits to determine client and family needs. Assists with the development and implementation of care plans to meet identified needs and provides program services. Follows up with clients, families, and community agencies to evaluate effectiveness of services provided and to develop a proactive plan for future needs. * Assists clients with arranging and keeping medical appointments. Assists clients in accessing community resources such as food, clothing, shelter, and medical insurance. Mentors, empowers and advocates for clients and families to help them increase independence and skills. * Refers patients with social, emotional, and other challenges to appropriate service agencies for assistance. * Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provider(s). Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment. Teaches clients and families about wellness, disease prevention, and self-management. * Documents services including assessments, plans, and periodic evaluations of goals, education, and other pertinent program data. Documents trends and changes in the health of the community and provides input into program development and evaluation. * Coordinates group meetings under the direction of the Program Supervisor. Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy. Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor. Qualifications Required * High School Diploma or equivalent and successful completion of the paraprofessional CHW Training Program (Completion within 180 days from hire date) * LIC-Driver's License - STATE_MI State of Michigan Upon Hire required * CRT-Auto Insurance - UNKNOWN Unknown Upon Hire required 1 of 2 required within 60-90 days of hire * CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS United/Kelsey Lifestyles * CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS United/Kelsey Lifestyles Preferred * Associate's degree or equivalent * 3 years of relevant experience Work experience * Knowledge and use of community resources; social, health and public agencies and services. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Priority Health - 1231 E Beltline - Grand Rapids Department Name PH - Care Management - Medicaid Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. - 4:40 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $31k-46k yearly est. 31d ago
  • Community Specialist

    Storypoint

    Liaison job in Grand Rapids, MI

    Job Description Community Specialist StoryPoint The Community Specialist is a sales professional responsible for leasing a senior living community. By creating and following a strategic business plan, the ideal candidate will manage their sales funnel, create urgency with prospects, and follow a sales process through closing to achieve optimal occupancy and revenue targets. Required Experience for a Sales Director: Previous experience in sales with a proven track record of meeting and exceeding sales goals An understanding of the senior market and various senior living products is a plus but not a requirement. We encourage all types of successful sales professionals to apply! Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully move them into our communities Aggressive sales instinct with the ability to close while maintaining compassion for our customers Ability to manage time effectively Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics Must possess strong leadership skills to work effectively both independently and as a team Excellent communication and presentation skills Demonstrated aptitude for problem-solving; ability to determine solutions for clients Microsoft Office and Salesforce proficiency is desirable Some travel may be required Primary Responsibilities of a Sales Director: Manages all occupancy and revenue goals for the community Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move-in metrics Complies with Fair Housing and Federal Trade Commission requirements Seeks new opportunities to expand our growing number of referral sources Make daily outbound calls to prospective customers in database to schedule visits and tours Manages the leasing center on site during the construction phase Provides tours of models or vacant apartments to future residents and referral agency network Assists with marketing initiatives and resident events Serves as an educational resource for residents, caregivers, and staff members Promotes the organization in a positive manner and sets the example for organization standards for excellence Maintains effective communication and cross collaboration throughout the community Coordinates occupancy, goals and resident/prospect information Prepares and manages all relative reports Willingness to work a flexible schedule to include evenings, weekends, or “non-traditional” work hours as business demands dictate Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #SPSALES
    $28k-43k yearly est. 18d ago
  • Community Health Worker

    Intercare Community Health Network 3.9company rating

    Liaison job in Bangor, MI

    Job Details Entry Bangor, MIDescription InterCare is a Federally Qualified Health Center which MAY qualify employees for student loan repayment programs! *Eligibility may vary based on personal loan information* Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Community Health Worker to join our team in Bangor! At InterCare, you'll find a rewarding and challenging work environment and competitive compensation. At InterCare, you'll find a rewarding and challenging work environment and an attractive total rewards package with wages starting at $19.52/hr. and includes competitive benefits, paid time off, 10 paid holidays - NO WEEKENDS DURING THE NON-AGRICULTURAL SEASAON. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, y ou may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Monday - Friday from 8:00 a.m. - 5:00 p.m., with evening and weekend hours as necessary during the Agricultural Season (typically March - October) as designated by the Community Services Manager. Minimum Requirements Bilingual Fluency in English-Spanish Current Community Health Worker (CHW) Certification or the ability to obtain this certification within 90-days of hire. Maintains BCLS Certification is required Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Ability to create letters, forms, documents, presentations. Knowledge of medical terminology preferred. Qualifications This position is responsible for helping patients and their families to navigate and access community services, other resources and adopt healthy behaviors. The Community Health Worker builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. Description of Primary Duties & Responsibilities Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. Provide ongoing follow up, basic motivational interviewing and goal setting with patients/families. Conduct intake interviews with patients, including enrolling and/or referring patients into MI Bridges, Sliding Fee Program, Healthy Michigan Plan and other programs. Assists patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Provide referrals for services to community agencies as appropriate. Act as a patient advocate and liaison between the patient/family and community service agencies (i.e. schools, Department Human Services, hospitals, support groups, etc.). Works closely with an integrated care team to help ensure patients have comprehensive and coordinated care. Responsible for providing consistent communication to outreach nursing/provider care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Reduce stigma and other barriers to initiating or continuing health care by providing culturally/linguistically humble care, reliable information to both community members and health care providers. Help patients set personal goals, and attend appointments. Follow-up with patients via phone calls, home visits, and visits to other settings where patients can be located. Assist patient in understanding care plans and instructions. Coach patients in effective management of their chronic health conditions and self-care. Plans, organizes, and participates in Migrant Outreach efforts, health fairs and other public events. Convey the purposes and services of a program to the user population and the impact that program or service would have. Provides health information through community outreach, group health education sessions, individual encounters, and home visits, to assess client needs and concerns as they relate to their family, their community and their health. Distribute information to grower and farm workers about InterCare programs and resources, plan daily camp visits to designated service area, and initiate contact with appropriate farm representative. Utilize maps, patient charts and migrant camp directives to locate patients and properly document enabling services on logs, referral forms, and encounter forms. Serves as a cultural mediator and patient advocate as it relates to communication barriers. Requirements General Development Maintains BCLS Certification is required. Ability and willingness to provide emotional support, encouragement and motivation to patients. Ability to work effectively with a wide variety of people and maintain positive working relationships with site staff, clients, providers, clinical support staff, agency representatives, and management. Possesses skills in motivation, self-direction, and punctuality. Ability to work well as part of a team and keep team members updated on current project developments Ability to continuously expand knowledge and understanding of community resources, services and programs provided; human relations and procedures used in dealing with the public as part of a service or program. Technical Skills Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Ability to create letters, forms, documents, presentations. Knowledge of medical terminology preferred. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Fluent in Spanish and English, reading, writing, and speaking skills. Physical Demands Job duties are performed during irregular evening hours outside of the typical office environment. The environmental factors and/or physical requirements of this position include the following: In-home and warm weather outdoor work with occasional in-office work. Extensive travel using reliable personal vehicle. Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs. Requires ordinary ambulatory skills sufficient to visit other locations. Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment). Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.
    $19.5 hourly 60d+ ago
  • Medical Services Coorinator

    Lifestance Health

    Liaison job in Portage, MI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians. Compensation: $19.00 - $20.00/hourly, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 650 Trade Center Way STE 140 Portage, MI 49002 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA) * Facilitate communication as needed between the patient, medical staff and the patient's pharmacy * Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc. * Ensure accuracy of patient pharmacy information in the medical record * Scan all hard copy correspondence into patient's EHR record * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Assist in coordination of external referrals for patient care Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.) Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: * Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. * Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. * Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. * Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. * Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly 7d ago
  • Youth Master's Level Supports Coordinator Clinician

    Newaygo County Mental Health

    Liaison job in White Cloud, MI

    Job Description Job Opportunity: Youth Supports Coordinator Clinician Are you passionate about making a lasting impact on the lives of children and families in a rural community? Do you value work-life balance, a supportive team environment, competitive compensation, and excellent benefits? If so, we invite you to join our dedicated team at Newaygo County Mental Health as a Youth Supports Coordinator Clinician within our Youth and Family Services Team. About the Role: As a Youth Supports Coordinator Clinician, you will provide intensive clinical services to children and their families. This will include a range of services such as screening, assessment, triage, referrals, and short-term counseling (individual, group, and family). Your practice will include eclectic methods such as person and family-centered therapy, as well as brief solution-focused therapy. Key Responsibilities: Conduct screenings and triage, as well as comprehensive assessments. Provide short-term individual, group, and family counseling. Assist clients in developing problem-solving and social skills to navigate challenging behaviors at home and in the community. Help clients access essential community resources for housing, financial assistance, medical care, nutrition, transportation, and work-related issues. Coordinate services between agencies such as schools, DHS, and the courts to meet the needs of children and families. Monitor progress, provide advocacy, and ensure proper follow-up to help children stay in their homes, meet developmental milestones, and integrate into community activities. Qualifications: Master's degree in Social Work, Counseling, or Psychology is required. State licensure such as LLP, LLPC, LPC, LLMSW, LMSW, or LMFT. Valid Michigan driver's license. Experience working with children, families, and community partners, including providing case management and treatment services. Strong skills in coaching, training, and utilizing community resources. Ability to work independently, prioritize tasks, and adapt to a fast-paced environment with frequent interruptions. Proficiency in computer skills and resourceful problem-solving. Additional Duties May Include: Behavioral assessments, treatment planning, and case coordination services. Crisis intervention, medical consultation, and transportation arrangements when appropriate. Compensation & Benefits: Salary range: $58,000 - $75,299,, , depending on licensure and experience. Loan Repayment & Tuition Reimbursement: Newaygo County Mental Health is an approved National Health Service Corps (NHSC) site for loan repayment. We also offer tuition reimbursement and a loan repayment option. Join a supportive team that values work-life balance and provides you with the resources to succeed. Make a difference in the lives of children and families in Newaygo County! About Us: At Newaygo County Mental Health, we understand the importance of work-life balanced and the value of providing essential services to children in the comfort of their homes. Our commitment to the well-being of our employees, combined with our mission to improve the lives of children and families, makes us the ideal workplace for those who seek fulfillment in their careers. Why Choose Us? Work-Life Balance: We prioritize your well-being and understand the significance of maintaining a healthy work-life balance. Our flexible scheduling options empower you to excel in your role while enjoying quality time outside of work. Great Fellow Employees: Join a team of dedicated professionals who share your passion for making a positive impact. Collaborate with experienced colleagues who support each other's growth and success. Competitive Pay: We believe that your hard work should be rewarded. Enjoy competitive compensation that reflects your expertise and dedication. Exceptional Health Insurance Benefits: Your health and well-being matter to us. We offer comprehensive health insurance benefits that provide you and your family with peace of mind. Flexible Scheduling: We understand that life can be unpredictable. Our flexible scheduling options accommodate your needs, allowing you to balance your personal and professional responsibilities effectively. Generous Leave Time: Take advantage of more than 5 weeks of leave time per year to recharge, spend time with loved ones, and pursue your personal interests. Newaygo County Mental Health (Newaygo CMH) is a comprehensive service provider for Mental Health services in Newaygo County. Newaygo CMH is located in White Cloud, Michigan “Where the North Begins and the Pure Waters Flow”. We are just a 50 minute drive North of Grand Rapids or Muskegon. We are also a 30 minute drive from Big Rapids and just over 1 hour drive from Ludington. Newaygo CMH is committed to meeting the challenges of the 21st century. As part of this commitment, Newaygo CMH is dedicated to developing the competencies necessary to provide comprehensive mental health services for clients. Our clients include both adults and children who are intellectually and developmentally impaired, children with severe emotional impairments, as well as adults with mental illness (who may also have a substance abuse issues) in a managed care environment. Improving the wellness and recovery of those identified citizens, who are considered most in need, will continue to be our primary focus. Prevention, wellness, and recovery programs are our core components in the provision of person/family-centered integrated services. We recognize that our clinicians need support and training in evidence-based practices to be successful and feel confident in their role. Newaygo CMH provides paid training for clinicians to obtain certification in EBPs such as EMDR, DBT, TF-CBT, and CAADC. Along with paid training, we offer on-site licensure supervision, as well as intense clinical supervision with experienced supervisors, are who are extremely competent, compassionate, and have extensive knowledge working with the client population as well as in the CMH system. The culture of Newaygo CMH has been described in many ways by our staff: connected, nurturing, supportive, autonomous, motivating, happy, progressive, flexible, innovative, inclusive, collaborative, and family oriented. We recognize that Community Mental Health is a challenging environment, but with challenge comes reward. The agency is committed to recognize and support staff for the hard work they do. Our positive work environment provides our staff with clear expectations for advancement and the tools and training needed for success. Additional Benefits: Health insurance: We offer our Full Time staff a Priority Health high-deductible health plan that can be matched with a tax advantaged health savings account (HSA). Currently, this plan has a deductible of $2,000 for a single contract and a $4,000 deductible for double and family contracts. This High Deductible plan allows you to contribute pre-tax money into a designated HSA bank account to use for eligible medical, dental or vision services. For the 2025 calendar year, the agency will fund the entire plan premium, there is no cost to the employee for the plan. Additionally, the agency will fund the entire deductible for single coverage and for double/family coverage through depositing money into your HSA account. Employees will be responsible for any cost share after the deductible has been met which would be copays and coinsurance to a maximum of $1,500 for single coverage and $3,000 for double/family coverage. Staff will qualify for benefits on the first day of the month following 30 days of employment. Dental Insurance: Mutual of Omaha 100% coverage for employee and family for yearly checkup and biannual cleaning. 80%/20% coverage for minor restorative services and 50%/50% coverage for major restorative services after a co-pay of $25 or $75 per family. Maximum payment of $1000 per person per benefit year. Staff will qualify for benefits on the first day of the month following 30 days of employment. Please note, this is 2024 information as rates for 2025 are not finalized. Health Insurance Opt-Out Option: Employees with other health coverage may opt out of health insurance and receive $2,000.00 per year paid in increments every pay week. Employee would continue to receive Dental and Vision coverage, if desired. Long Term Disability Insurance: Disability pays 66 2/3% of the employee salary. Long term disability starts after 90 days and continues until employee attains Social Security age. Pension: The agency will pay 6% of employee's salary into a defined contribution plan. Employees may choose to deduct 3% of their salary (pre-tax) and the agency would match 3% to be placed with the original 6% into a defined contribution plan. There is also an enhanced plan with social security opt out available. Longevity: Longevity will be calculated starting after 4 years of service at $100 per year. E.g. at 4 years = $400. This will max out at 15 plus years of service (at $1,500). Deferred Compensation: Pre-taxed contributions by the employee (no agency match) placed into a tax deferred annuity. Several different companies to choose from. Flexible Spending Accounts (FSA): Allows pre-tax deductions for certain medical expenses and/or dependent child care expenses. Post-Employment Health Care: The employee will contribute 1% of earnings on pre-tax basis; the agency will contribute an additional 2% to this account. Annual Leave: Eight hours accrue during each-two week pay period for a total of 208 hours of paid time off for one year (twenty six days off). Annual leave can be used as vacation, sick, or personal time. Accrual starts immediately. Holidays: The Agency has 12 paid holidays: New Year's Day, Martin Luther King Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Election Day, Thanksgiving Day, and Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve. Wellness Plan: The agency will reimburse 2/3rds of cost, with a limit up to $200, to the employee for joining a health club or fitness center. Tuition Reimbursement: Education/tuition reimbursement for classes raised to a limit of $5,250 per year - no cost sharing required. Student loan repayment for qualified staff (not in NHSC or State loan forgiveness program, and for a degree directly related to their position). Eligible after one year of employment. Loan Repayment Plans: Newaygo CMH participates in 3 different loan repayment plans: 1. Public Service Loan Forgiveness - *************************************************************************** 2. National Health Service Corp. (NHSC) - ********************** 3. Michigan State Loan Repayment Program (MSLRP) - *********************************************************************** Agency Vehicles: Newaygo CMH has a fleet of agency vehicles available for usage. If a vehicle is unavailable, staff are reimbursed for the mileage at the IRS rate. If you're ready to be part of a team that values work-life balance, offers excellent compensation and benefits, and allows you to make a difference in the lives of children and families, we encourage you to apply for the Youth Supports Coordinator Clinician position at Newaygo County Mental Health. Join us in our mission to create positive change in Newaygo County. Newaygo County Mental Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by ExactHire:180948
    $58k-75.3k yearly 20d ago
  • POCUS System Service Line Coordinator

    Bronson Battle Creek 4.9company rating

    Liaison job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek, BBC Bronson Battle Creek Outpatient Center, BLH Bronson LakeView Hospital, BMH Bronson Methodist Hospital, BSH Bronson South Haven Title POCUS System Service Line Coordinator The System Service Line Coordinator for Point of Care Ultrasound (POCUS) will lead and support the coordination, implementation, and standardization of POCUS services across the health system. This individual serves as a key resource in developing and maintaining clinical protocols, policies, and best practices to ensure excellence in patient care and operational efficiency. The coordinator will collaborate closely with operational leaders, providers, and multidisciplinary teams to advance the safe, effective, and high-quality delivery of POCUS. Key Responsibilities: * Coordinate the system-wide implementation and optimization of POCUS workflows, equipment, and software solutions. * Collaborate with physicians, advanced practice providers, clinical staff, and operational directors to develop and standardize protocols, procedures, and quality metrics for POCUS use. * Develop, update, and maintain system-wide policies and procedures in alignment with regulatory, accreditation, and evidence-based guidelines. * Serve as the subject matter expert for POCUS operations and practice standards, facilitating education and competency development as needed. * Identify and lead process improvement initiatives focused on quality, safety, efficiency, and clinical excellence. * Monitor compliance, utilization, and outcomes data to drive continuous improvement and support decision-making. * Foster strong relationships with key stakeholders, including IT, Biomedical Engineering, Supply Chain, and Clinical Leadership, to ensure alignment and accountability. Qualifications: * Bachelor's degree in a healthcare-related field is required. * Current registration or certification in a relevant clinical specialty (e.g., ARDMS, RDMS, RN, RT, PA, or similar). * Minimum 3 years of clinical experience in ultrasound or a related patient care setting preferred. * Prior experience implementing clinical software or systems in a healthcare environment. * Demonstrated ability to write and implement clinical policies and protocols. * Strong interpersonal and communication skills with a proven ability to collaborate across disciplines and leadership levels. * Lean, Six Sigma, or other process improvement training preferred. Key Competencies: * Clinical acumen and operational awareness * Change management and implementation leadership * Policy writing and regulatory compliance * Collaborative problem-solving and relationship building * Commitment to excellence and a culture of continuous improvement Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 3105 Radiology Overhead (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $34k-44k yearly est. Auto-Apply 2d ago
  • Adjunct Pool Community Health Worker Instructor

    Muskegon Community College 4.0company rating

    Liaison job in Muskegon, MI

    Muskegon Community College, an associate degree-granting institution of higher education, is a center for lifelong learning which provides a person the opportunity to attain their educational goals by offering programs that respond to individual, community, and global needs. We are seeking qualified candidates for Adjunct Instructors. The Adjunct Instructor Pools are for applicants who are interested in teaching in the future as an (part-time) adjunct instructor for one of our departments. The Instructor Pools are always open for applications. However, this does not mean that we have an immediate opening in the division. The Adjunct Instructor Pools function as a way for department chairs to view applicant materials in advance of a need, and determine if the applicant will be approved or not approved to be added to their pool of eligible applicants. Should a part-time instructional need arise in a given department, the department chair will look first at the approved applicants to see if anyone matches our needs, in which case they may make contact to schedule an interview Required Skills Responsible for instruction and facilitating student learning; committed to student recruitment, retention and success; assessment of learning, development of curriculum and use of instructional delivery modes utilizing both traditional and non-traditional methodology. Primary Instructor Duties: Accountable for delivering the Michigan Community Health Worker Alliance curriculum. Evaluates each segment of the curriculum. Works with the Internship Coordinator to insure meaningful educational experiences for students. On site and available during 100% of classroom teaching time. May delegate classroom responsibilities to guest speakers as needed for enhanced student learning. Qualifications: Candidates must meet the requirements for training by the Michigan Community Health Worker Alliance and have completed the training. Minimum of 2 years nursing experience in public health. Qualified applicants will demonstrate ability to develop and use instructional technology, implement interactive teaching strategies in the classroom and evaluation of student learning outcomes. Maintain and support the organizational culture of customer service to support students and other department/leadership. Must be detailed-oriented, well-organized, and able to deal effectively with college staff at all levels and handle confidential information appropriately. Demonstrated ability as a flexible planner with a sense of humor, integrity, and creative problem solver. Demonstrated ability to work with various populations representing a wide range of abilities, ages, nationalities, and cultures. Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College. Demonstrated excellent interpersonal communication and presentation skills, both written and oral which transcend all audiences. Willingness and demonstrated adaptability to learn preferred reporting tools used by the College. Able to work evenings and weekends as necessary. Essential Functions: Teach assigned course which may include day, night, and online courses, as well as at the main campus and extension centers. Classes are to meet on time for the full allotted time. Establish and promote an effective learning environment that maximize documented student learning. Prepare, submit and maintain reports related to student learning. Grading assignments in a meaningful way to promote continued student growth, returning graded assignments to students in a timely manner, and assigning final grades for all students, meeting or beating all institutional deadlines for completion. Provide educational assistance to students during regularly scheduled and posted times (i.e., office hours) or by appointment. Encourage student opinion survey completion for each class and then reviewed after summary information available to assist with increasing student success. Maintain levels of professional knowledge and expertise, including compliance training or hour. Perform other duties as assigned. Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.
    $23k-28k yearly est. 60d+ ago
  • Community Health Worker

    Hackley Community Care 3.9company rating

    Liaison job in Muskegon, MI

    Employment Type: Full or Part-time The Community Health Worker will be responsible for encouraging patient and provider shared decision-making, promoting healthy patient behaviors that reduce risk, improving medication adherence, furthering patient self-management skills and linking the clinical care provided by the Health Center with community-based social supports. Through home and onsite visiting and telephone contact, this individual facilitates access to needed health and social services and effectively educates, motivates, and supports patients in pursuing behavior and lifestyle modifications that improve health status and quality of life. Benefits and Perks No Scheduled Weekends Paid Time Off Paid Holidays Quarterly Bonuses Medical, Dental, Vision (available after 30-days) Retirement Plan Life and Disability Insurances Vendor discounts Job Responsibilities Uses the protocols for care coordination. Interviews clients, enters information from home visits into database, advocates for client and acts as a liaison between client and other service providers. Chart encounters in the EMR for Hackley Community Care patient encounters. Job Qualifications Must be 18 years of age or older and possess a high school diploma or equivalent. Current Certification as a Community Health Worker under a CHW Training Program Pathway via completion of an MDHHS-approved Community Health Worker Training Program; or Planned Certification as a Community Health Worker through the CHW Work Experience Pathway requiring verified completion of 1,000 hours of experiential learning with the last three years and a commitment to complete the CHW Training Program Pathway noted above. Maintain six hours of continuing education through an MDHHS approved CHW training program annually that aligns with the C3 Project core competencies. Must secure and maintain status allowing for individual services offered to Medicaid beneficiaries to be reimbursable, including enrollment as a Medicaid Provider and a listing of in good standing with the MI Medicaid CHW Registry. This position requires both a criminal background check and a motor vehicle background check. Use of personal vehicle for home visits and other travel requirements. Possess current or be able to successfully complete a BLS (Basic Life Support) certification. Strong oral and written communication skills. Excellent interpersonal and customer service skills and follow through with ability to interact successfully with a diverse group of patients, staff, customers, and community groups effectively and tactfully. Ability to maintain confidentiality. Possess good computer skills with accuracy in work. Detail oriented and excellent organizational and time management skills.
    $31k-40k yearly est. 24d ago
  • Community Health Worker

    Barry County Community Mental Health Aut

    Liaison job in Hastings, MI

    Job Description Barry County Community Mental Health Authority is seeking community health workers with lived experience with behavioral health to join our integrated team. Community health workers connect individuals with needed resources, share their own experiences to build hope and resiliency, and support the medical staff in serving those with mental health and/or co-occurring disorders, assist in care coordination and system navigation, and outreach to vulnerable populations. We offer a four-day work week, competitive pay, and flexible scheduling. Lived experience with behavioral health strongly preferred. . Check us out at **************************** Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. EEO Employer.
    $31k-46k yearly est. Easy Apply 22d ago
  • Hospice Community Liaison

    Crossbridge Hospice

    Liaison job in Kalamazoo, MI

    Job Description At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required. Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.
    $34k-51k yearly est. 9d ago

Learn more about liaison jobs

How much does a liaison earn in Kentwood, MI?

The average liaison in Kentwood, MI earns between $25,000 and $92,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Kentwood, MI

$48,000

What are the biggest employers of Liaisons in Kentwood, MI?

The biggest employers of Liaisons in Kentwood, MI are:
  1. TCH Group, LLC
  2. Dean Transportation
  3. Optalis Healthcare
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