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Liaison jobs in Lansing, MI

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  • OS Customer Service Helper

    Lansing Board of Water & Light 4.5company rating

    Liaison job in Lansing, MI

    Outside Service Call Center Helper Job Description GENERAL SUMMARY OF DUTIES: Assist with assigned duties delegated by the Call center, Remittance, Collections/Billing and System support Supervisors or Team Leads ESSENTIAL FUNCTIONS: Assist with special project information as assigned by Call Center supervisor or Team Leads Assist with assigned tasks for Collections and Billing. JOB SPECIFICATIONS: KNOWLEDGE, SKILLS, ABILITIES High School Diploma or equivalent. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: Frequently required to sit, talk, hear and listen. Ability to effectively communicate in writing and orally. Ability to enter and retrieve data from computerized, typed and written sources. Normal office environment. Some field work and standing.
    $32k-36k yearly est. 60d+ ago
  • Health Insurance Exchange Liaison

    Humana 4.8company rating

    Liaison job in Lansing, MI

    **Become a part of our caring community and help us put health first** The Health Insurance Exchange Liaison is primarily focused on Humana's obligations, as a Qualified Dental Plan (QDP) issuer, to meet all federal Affordable Care Act (ACA) and state-based requirements to participate in their respective programs on the Federally-facilitated Exchange (FFE) and State Based Exchanges (SBEs). This position is responsible for gathering, reviewing, analyzing, and disseminating relevant participation requirements to internal and external partner teams charged with fulfilling those requirements and overseeing program requirements and deliverables to ensure Humana is compliant with these requirements year-over-year in accordance with federal and state-level timelines. This position will also interface with Humana Dental business leaders, including - but not limited to - actuarial, product strategy, product strategy advancement, and network, about the evolving footprint in accordance with Humana Dental's overall public exchange strategy. Health Insurance Exchange Liaison will be responsible for: **_Exchange Liaison_** + Establish and maintain effective communication and relationships with numerous Federal and State organizations in support of efforts to participate as a QDP with respect to Exchange operations and integration for Federal and State Based health insurance exchange platforms. + Research, review, analyze, and disseminate regulatory information and requirements to all associated internal teams to support Exchange operations and integration with the Federal and State Based health insurance exchange platforms. + Serve as the single point of contact for multiple Federal and State Based organizations including, but not limited, to state Departments of Insurance (DOIs) in coordination with corporate affairs and regulatory compliance (when appropriate), exchange regulatory boards, and exchange operation committees. **_Exchange Facilitator_** + Research, review, analyze, and disseminate timelines/deadlines/due dates, exchange requirements, and required documents (i.e., templates) to all associated internal teams in support of efforts to participate in Exchange operations and integration with the Federal and State Based health insurance exchange platforms. This dissemination effort includes - but is not limited to - maintenance of Humana's internal Exchange SharePoint site. + Collaborate with product strategy, product strategy advancement, information technology, vendor, and other implementation teams to gather requirements associated with product development, product expansion specific to Exchange operations (i.e., data transmission) and integration efforts for Federal and State Based health insurance exchange platforms. + Establish and facilitate regular meetings with all associated internal teams in support of Exchange operations and integration efforts for Federal and State Based health insurance exchange platforms. + Partner with Federal and State Regulatory agencies, vendors, and multiple internal teams to analyze requirements to identify and document meaningful executable tasks to establish a workable project plan, calendar, schedule of events, and product guidance for Exchange operations and integration efforts for Federal and State Based health insurance exchange platforms. + Operational ownership of all communication to contribute toward strategy execution for Exchange operations and integration efforts for Federal and State Based health insurance exchange platforms, including documenting processes for managing security access, utilizing each SBE's portal/website, etc. + Facilitate the gathering of required information and the completion of applications, documents, and points of contact for all Exchange operations and integration efforts for Federal and State Based health insurance exchange platforms in accordance with individual Federal and State regulatory organizations. + In coordination with corporate affairs, assist in collecting and disseminating information about future requirements released by Federal and State regulatory organizations concerning Exchange operations and the Federal and State Based health exchange platforms. **Use your skills to make an impact** **Required Qualifications** + 5 or more years of health industry experience. + 3 or more years of ACA/Health Insurance Exchange Qualified Health Plan (QHP) or Qualified Dental Plan (QDP) experience with Federal and/or State Based health insurance exchange platforms + Experience working with directly health insurance regulatory entities + Experience researching and analyzing Federal and State requirements + 2 or more years of project leadership experience + Proficient Microsoft 365 (Office) applications, including Word, Excel, Teams, and SharePoint as well as in Adobe Acrobat + Hours: 9am to 5 pm EST; will also work PST hours for SBE support (i.e., occasional meetings **Preferred Qualifications** + Experience with Specialty, Dental, and/or Vision products. + Experience/familiarity with the Individual QDP health insurance exchange + 3 or more years of experience with Federal and State legislation and policy review and communication to diverse teams across a wide range of disciplines + 3 or more years of external facing interactions with Federal and State regulatory agencies. + Demonstrated attention to detail and accuracy + Proven analytical and problem-solving ability + Complex program and project management skillset with the ability to synthesize inputs across multiple disciplines and ensure a quality output + Excellent oral and written communication skills. This includes ability to collaborate effectively with associates across all levels of the organization + Oversight experience working with multidisciplinary teams of high performing subject matter experts **Additional Information** **Work Style** : Remote US (excluding AK & HI) **Location:** This role is posted remote - nationwide. Regardless of location, it is expected that this person will work East Coast (EST) hours and, when needed, will also work West Coast (PST) hours for SBE support (i.e., occasional meetings). **Additional Information** As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. **Work at Home Guidance** To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/vivaengage and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker. \#LI-BB1 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-09-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $86.3k-118.7k yearly 4d ago
  • Consultation Liaison and Emergency Department Psychiatry Position University of Michigan Health - Sparrow/Lansing, Michigan

    Sparrow Health System 4.6company rating

    Liaison job in Lansing, MI

    Positions Location: Lansing, MI Job Requirements General Requirements Eligible for Board Certification within five (5) years of completing an accredited residency program Education MD or DO Specialized Knowledge and Skills Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health Sparrow Lansing-Full time Consultation Liaison and Emergency Department University of Michigan Health-Sparrow is seeking a full-time, dynamic board-certified Psychiatrist for a Consultation Liaison and Emergency Department Position. The University of Michigan Health- Sparrow is committed to improving access to medical care across the Mid-Michigan region. * Sparrow Behavioral Health offers psychiatry services throughout the hospital for psychiatry consults including the emergency department and designated area in the ED to support behavioral health patients * The CL providers daily average is 5-6 consults and 5-6 patient follow-up needs. * The CL team consists of another board-certified consult liaison psychiatrist and two psych nurse practitioners. * Additional on-call services for the consult liaison team. * EPIC EMR Position is hospital-employed and offers: * Excellent compensation and benefits including vacation, holiday time off, medical, dental and vision coverage * 401(k) with matching funds, generous CME benefits * Malpractice insurance Learn more about this position by contacting: Barbara Hilborn, MSA, CMSR Director, Physician and APP Recruitment University of Michigan Health-Sparrow ****************************** #LI-BH1 #LI-onsite Location: Sparrow Medical Group Activation Date: Monday, March 17, 2025 Expiration Date: Tuesday, March 17, 2026 Apply Here
    $44k-75k yearly est. Easy Apply 52d ago
  • Documentation Liaison

    Hart Medical Equipment 3.5company rating

    Liaison job in Grand Blanc, MI

    Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Ensures physician documentation compliance and completion by collecting billable documentation, and educating referral sources: physicians, NPPs, clinicians, hospital staff, case managers, social workers, etc. Serves as subject matter expert with deployment and maintenance of documentation technology and platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Achieve goals established by organization related to obtaining documentation Assist in the development of technology deployment to reduce time to gather documentation and increase referral satisfaction Provide onsite meetings/in-services with referrals to get CMN signed, gather billable documentation, and educate on insurance requirements Work closely with sales team to coordinate efforts with referral sources. Educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers Promote and coordinate paperless CMNs and documentation Work with Hart's QA, CMN, Billing, and Revenue Compliance teams to coordinate areas of improvement to communicate outward to referral sources Acquire and retain strong documentation knowledge, including Hart's policies, Medicare and other insurance reimbursement procedures/policies and legalities Create weekly call route, prioritize accounts Maintain appointment calendars; timely follow up; i.e., phone calls, emails, etc. Manage mileage, expense reports Input referral and client account information/notes in applicable software system Assist with various projects and company initiatives Demonstrate high ethical and professional standards Always dress in business attire when meeting with Dr.'s offices Comply with HIPAA guidelines Assist in the development of goals and targets All other duties as assigned by manager SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Three years in the health care industry minimum. Skills & Abilities Excellent oral and written communication skills Strong customer service Compassion for people Knowledge of medical terminology Highly organized, including ability to effectively route to reduce mileage expense Problem solving Computer skills: MS Word, Excel, and PowerPoint are mandatory; HDMS and CRM a plus Good time management skills Self-starter High energy Calm and professional when dealing with dissatisfied customers Contribute positively to morale Maintain a clean and professional appearance Language Skills Ability to read and comprehend complex instructions, correspondence, and policy. Strong written and verbal skills in order to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using a calculator. Analytical & Problem-Solving Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. This position will require driving up to 200 miles per day. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the office work environment are usually moderate. Driving within the service area will be required and will involve driving in inclement weather in all seasons. TRAINING Orientation and selected courses must be completed in the designated time frame. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator

    Style Crest Enterprises Inc. 4.4company rating

    Liaison job in Flint, MI

    Capitol Supply & Service, a division of Style Crest Inc., is seeking a dedicated Install Service Coordinator to join our team! In this role, you will play a crucial part in assisting and supporting our customers with their business needs. This role involves coordinating installation and service orders, ensuring timely completion by managing customer calls, order entry, inventory, and job scheduling. Additionally, the position requires follow-up on open orders, invoicing, and coordination with permit coordinators for inspections. Capitol is passionate about serving the Manufactured Housing Industry for all your repair, refurbishment, and HVAC needs. Our mission is to provide our customers with high quality products, competitive pricing and exceptional customer service. We maintain our reputation for outstanding customer service. Our five locations in Michigan have provided quality products and services for over 30 years. To learn more about our company please visit us at: **************************************** and ****************************** Responsibilities : Calling homeowner/community/customer to confirm order and validate information for installs or service. Records notes of these conversations in systems so helpful information can be seen by others involved in the process. Entering order information into computer system (SYSPRO) by following documented process. Ensuring inventory required for the install is assigned to the order or is readily available in inventory or on order from the supplier (Communicate with warehouse and purchasing) Coordinating via phone and email with customers to schedule the job. Follows up with customer on status of work. Listening to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests. Updating system with the status of the order such as not ready, credit hold, ready to schedule or scheduled. Reviews system daily to determine what follow up is required Ensuring all necessary paperwork is completed correctly. Invoicing job in computer system (Syspro) in a timely manner after job is completed. Developing and maintaining a positive relationships with internal staff and customers. Able to key verbal, faxed, or emailed orders accurately and quickly with a sense of urgency. Cross-training assist other areas as needed. Working closely with service manager and warehouse staff to insure product availability for installation and service. Regularly checking service inventory to ensure accuracy of inventory and invoicing. Regularly following up on outstanding service jobs to ensure they are needed and cancels any that are no All other duties as assigned. Requirements : High school diploma or GED is required. Prior customer service experience. Prior HVAC Installation knowledge preferred. Data entry skills (accuracy and quantity) Ability to learn new systems, procedures, and several products quickly. Detail-oriented with the ability to handle multiple tasks. Questions items that do not look correct and can problem solve on the spot. Effective written and verbal communication skills with excellent follow-up and organizational skills. Demonstrates a customer service attitude and the ability to be a team player. Experience with Microsoft Office products (Word, Excel, and Outlook). Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Vacation & Personal Time Short Term & Long Term Disability 401K with Company Match Paid holidays Capitol Supply & Service, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
    $44k-57k yearly est. Auto-Apply 13d ago
  • Hospice Clinical Liaison

    Elara Caring

    Liaison job in East Lansing, MI

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Sales Clinical Liaison - Hospice At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Sales Clinical Liaison with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? * Work in a collaborative environment * Be rewarded with a unique opportunity to make a difference * Competitive compensation package * Sales training program * Opportunities for advancement * Tuition Reimbursement for full-time staff and continuing education opportunities for all employees * Comprehensive insurance plans for medical, dental, and vision benefits * 401(K) with employer match * Paid time off, paid holidays, family and pet bereavement * Pet insurance * Fleet vehicles available, per company policy As Hospice Clinical Liaison, you'll contribute to our success in the following ways: * Identifies and collects referral information supporting the patient's eligibility for care. * Makes "live" calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff. * Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan. * Makes calls/ referral collaboration to service these referral opportunities. * Communicates with the families of patients regarding services offered. * Interacts with a variety of hospital staff from different departments. * Consolidates and reviews patients' records upon referral, as part of the discharge process. * Collaborates with hospital staff to help position the patient for the right care at the right place. * Explains care options to patients and their families. * Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases. * Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge and back to the home environment. * Collaborates with Intake for insurance eligibility and coverage. * Coordinates communication between patients' and their physicians, case managers and other medical staff. * Develops positive relationships in the community. * Performs other duties/projects as assigned. What is Required? * High School Diploma/GED * 3+ years' practical experience * Clinical Liaison experience strongly preferred * Hospice nursing experience strongly preferred * Hospice clinical liaison experience strongly preferred * Active MI or compact state RN license required * Bachelor's Degree is preferred * Experience in Case Management in a clinical setting is preferred. * Must have a dependable vehicle, a valid driver's license, and current auto insurance in accordance with the laws of the State You will report to the Area Vice President Sales. This is not a comprehensive list of all job responsibilities; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our passionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
    $42k-81k yearly est. Auto-Apply 5d ago
  • Hospice Clinical Liaison

    Elara Holdings 4.0company rating

    Liaison job in East Lansing, MI

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Sales Clinical Liaison - Hospice At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Sales Clinical Liaison with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment Be rewarded with a unique opportunity to make a difference Competitive compensation package Sales training program Opportunities for advancement Tuition Reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance Fleet vehicles available, per company policy As Hospice Clinical Liaison, you'll contribute to our success in the following ways: Identifies and collects referral information supporting the patient's eligibility for care. Makes “live” calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff. Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan. Makes calls/ referral collaboration to service these referral opportunities. Communicates with the families of patients regarding services offered. Interacts with a variety of hospital staff from different departments. Consolidates and reviews patients' records upon referral, as part of the discharge process. Collaborates with hospital staff to help position the patient for the right care at the right place. Explains care options to patients and their families. Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases. Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge and back to the home environment. Collaborates with Intake for insurance eligibility and coverage. Coordinates communication between patients' and their physicians, case managers and other medical staff. Develops positive relationships in the community. Performs other duties/projects as assigned. What is Required? High School Diploma/GED 3+ years' practical experience Clinical Liaison experience strongly preferred Hospice nursing experience strongly preferred Hospice clinical liaison experience strongly preferred Active MI or compact state RN license required Bachelor's Degree is preferred Experience in Case Management in a clinical setting is preferred. Must have a dependable vehicle, a valid driver's license, and current auto insurance in accordance with the laws of the State You will report to the Area Vice President Sales. This is not a comprehensive list of all job responsibilities ; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our passionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
    $41k-70k yearly est. Auto-Apply 6d ago
  • Social Work Supports Coordinator

    Tri-County Aging Consortium 3.7company rating

    Liaison job in Lansing, MI

    Job Description Job Title: Social Work Supports Coordinator Reports to: Social Work Supervisor Work Schedule: Monday - Friday, 8:00am to 5:00pm, 40 hours per week. Compensation: $30.67 plus comprehensive benefits package including 100% employer paid pension, generous time off and 14 paid holidays. General Responsibilities: Works with the elderly and the disabled who are at-risk of entering a nursing home by exploring their options and alternatives to institutional care. The Supports Coordinator Team, consisting of a Social Worker and RN, complete comprehensive assessments of participants, with a strong emphasis on Person Centered Planning and participant direction. Many of the specific duties listed below are mandated by the Michigan Department of Health & Human Services (MDHHS), Bureau of Aging, Community Living, and Supports (ACLS Bureau) Care Management Performance Standards Essential Job Functions: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) Assists participants with securing Medicaid eligibility for Waiver services and monitoring for ongoing program eligibility. Using the principles of Person-Centered Planning, the Care Management Team develops care plans with each participant, addressing and honoring the individual's specific needs and desires. Conducts assessments as a member of a professional team. Assessments include an evaluation of the consumer's physical and mental health, functional capabilities and limitations, informal and formal support systems, physical environment, and financial resources. Completes periodic reassessments as a team or individual Supports Coordinator. Arranges, coordinates, and monitors the services according to the person-centered plan, including those covered through the Medicaid Waiver and Bureau of Aging, Community Living, and Supports (ACLS Bureau). Monitor the cost of Medicaid Waiver services and other formal services to maximize resources and stay within program parameters and goals. Maintains accurate files with all the mandatory documents including ACLS Bureau and Medicaid Waiver documentation. Includes the use of a computer to enter information into program software and established database system. Adhere to agency and program standards, and ACLS Bureau and MDHHS Supports Coordinator Performance Criteria. Participate in Quality Assurance activities. Completes follow-up of all services arranged as determined in the person-centered care plan and adjusts as needed. Provides advocacy on behalf of participants to secure services and benefits to which they are entitled and promotes participant freedom of choice. Maintains shared caseload in conjunction with the RN or Social Work Supports Coordinator. As part of the teamwork practice, back-up is provided to the other Supports Coordinator. Updates knowledge pertinent to the provision of services to the elderly and persons with disabilities through attendance at agency and community meetings and continuing education opportunities. Establish and maintain working relationships with physicians, hospital discharge staff, nursing home staff, home health and other service providers. Covers 24-hour on-call services as scheduled. Examples of essential job functions listed do not include all tasks which may be required for this position. Duties and responsibilities may be added, deleted or modified at any time. Knowledge, Skills & Abilities: Commitment to the organization's missions and goals. Computer skills sufficient to learn specific departmental software programs. Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information. Ability to work independently or as part of a team. Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors. Ability to represent the Agency in a professional manner. Must be able to adjust priorities to meet deadlines in a timely manner. Ability to meet department standards regarding job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance. Knowledge of community services and resources. Must possess strong assessment skills. Requirements: Must have a Bachelor's degree in Social Work Must posses a current Michigan Social Work license in good standing, One year of experience working with the elderly and/or disabled is required. Must possess a current Michigan driver's license in good standing (less than 4 points preferred). Working Conditions: The work environment varies. When in the office, safe work practices in regard to office equipment, avoiding trips/falls and fire regulations are required. When traveling to or spending time at residential or medical facilities, exposure to unusual elements such as smoke, unpleasant odors, loud noises, and extreme temperatures increases. Physical mobility is required for sitting, walking, standing, bending, and lifting/holding/carrying objects of up to 20 pounds. Must be able to move around in multiple locations with varying physical environments & barriers. Must be able to drive. Ability to enter and access information using a computer. Must be able to communicate effectively with participants, co-workers, and vendors in person and over the telephone. Sensory requirements include exposure to varying temperatures, noise levels, environments, and activities. Mental requirements include the ability to handle varying and intense levels of stress. To view the complete posting and to apply online visit, ********************************** Tri-County Office on Aging is an Equal Opportunity Employer
    $30.7 hourly 25d ago
  • Community Health Liaison (Health Department)

    Genesee County Michigan 4.1company rating

    Liaison job in Flint, MI

    Starting Pay: $18.2471 Hourly ($37,954) Step A: $18.7947 Hourly ($39,093) Step B: $19.3582 Hourly ($40,265 MINIMUM QUALIFICATIONS: Must possess a high school diploma or GED; -AND- One (1) year of experience in community networking, home visiting services or direct client services, preferably with maternal and child population. Experience in data review activities desired. SPECIAL REQUIREMENTS: Must possess a valid Michigan driver's license and vehicle available for use on County business. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs data collection related to outreach, community liaison networking activities, recruiting and client services to potential program participants and enrolled program participants; works under the general direction of the Division Director or his/her designee; performs related duties as assigned. ESSENTIAL JOB DUTIES AND FUNCTIONS: Perform activity data collection and entry related to outreach activities. Assist in development and facilitation of a Community Action Network (CAN). Assist with assessment and liaison activities of a Maternal Child Health (MCH) initiative. Successfully complete CHW training. Perform outreach in communities of need, based on the outreach plan. Recruit and enroll pregnant participants, in accordance with grant requirements. Conduct client education in community settings, in accordance with training, and program and grant requirements. Conduct client education in homes, based on referrals from clinical staff, in accordance with program requirements. Receive referrals and perform client services necessary to access basic needs and health care. Provide outreach and client documentation and other data to program staff. Comply with HIPAA regulations and client confidentiality standards. Participate in coalitions, as appropriate. Market program to agencies that serve pregnant women and children 0-2. Perform other duties as assigned. Adhere to program and county policies and procedures. Please see the attached job description for more details.
    $38k-40.3k yearly 58d ago
  • Service Coordinator

    Block Imaging 3.2company rating

    Liaison job in Holt, MI

    Requirements Role Competencies: Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner Desire to solve problems using initiative and critical thinking skills Capable of building positive working relationships with team members, customers and vendors Ability to be flexible and resolve situations with confidence and mature leadership Solution-oriented professional who treats others with dignity and respect Team player who will foster communication among teams and share success Experience in delivering and demanding a high level of customer service Basic ability in Microsoft Office (Excel, Word, Outlook & PowerPoint) keyboarding, and internet research Sales Skills: Ability to persuasively sell products, services, and ideas Personal Skills: Ability to be assertive and make decisions Computer Skills: Experience with Excel, Word, Outlook, keyboarding, and the internet. Organizational: Ability to organize and file both paper and electronic documents Communication Skills: interpersonal, negotiation, telephone, writing, and listening Analytical skills with the ability to evaluate need, identify options, and negotiate price Ability to work independently and make business related decisions Problem Solving Maintaining confidentiality Ability to maintain quality work under pressure situations and/or deadlines Cultural Fit: Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values. Education or Relevant Experience: Education: Bachelor's degree or equivalent experience required. Preferred fields of study include Supply Chain, Project Management, Business Administration, or related areas. Experience: Preferably 1-3 years' experience in a customer service setting Supervisory Responsibilities: This position requires only self-supervision. Minimum Physical Expectations: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources. Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting. Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs. Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs. Physical activity that requires keyboarding, sitting, phone work and filing. Travel Requirements: N/A Work Environment Expectations: Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person's working conditions while performing the job. Physical activity that sometimes requires exposure to loud noises that do not require ear plugs. Physical activity that often requires exposure to machinery. Physical activity that sometimes requires exposure to hazardous materials (MSDS available). Block Imaging Parts & Service is an Equal Opportunity Employer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
    $33k-49k yearly est. 46d ago
  • Clinical Research Liaison

    Insight Hospital & Medical Center

    Liaison job in Flint, MI

    Job Title: Clinical Research Liaison Insight Research Institute-Chicago We are seeking a highly organized and collaborative Clinical Research Liaison to serve as the central point of coordination between clinical research staff, sponsors and CROs, physicians, investigators and other clinical staff. This role is focused on ensuring the smooth execution of clinical research projects by facilitating communication, streamlining operational processes, and supporting research investigators and staff in meeting study requirement. The ideal candidate will bring a strong understanding of clinical trial processes, attention to detail, the ability to manage multiple priorities in a fast-paced environment, and a talent for building effective communications. Job Type: * Full Time (on-site) * Monday to Friday, Full-time (8 hours) * Professional references may be required * Attending off site events and meetings Minimum Education and Experience: * Bachelor's degree in a relevant field such as healthcare, life sciences, clinical research, or a related area (preferred). * Minimum of four years of relevant experience in clinical research, healthcare, or a related field. Qualifications: * Strong knowledge of clinical research processes, trial protocols, and regulatory requirements (e.g., FDA, ICH-GCP). * Exceptional organizational skills, with the ability to track multiple projects and deadlines simultaneously. * Excellent interpersonal and communication skills to work effectively with research coordinators, investigators, and sponsors. * Familiarity with clinical trial management systems (CTMS) or similar tools is a plus. * Ability to work independently while collaborating across teams. * A problem-solving mindset with keen attention to detail. Key Responsibilities: * Serve as the primary liaison between clinical research staff, investigators, and sponsors to ensure effective communication and coordination. * Facilitate the initiation and execution of clinical trials, ensuring all operational tasks are completed on time and in alignment with study protocols. * Prepare and review key study documentation, including completing questionnaires, responding to qualification questions, and assessing study feasibility. * Plan and perform study qualification visits and prepare all needed documents and tasks to complete the study qualification process. * Review new study protocols and provide feedback to research leadership and investigators. * Attend events and conferences and collaborate with vendors to recruit studies and address any operational issues. * Assist with onboarding and training research staff on clinical trial processes, protocols, and regulatory requirements. * Collaborate with investigators, clinical research coordinators, and site personnel to align efforts and optimize workflows. * Partner with sponsors and CROs to ensure successful study execution and resolve any operational concerns. * Facilitate study start up process and provide support as needed to meet start up timelines
    $42k-82k yearly est. 60d+ ago
  • Community Health Representative III - Birch CHC

    Ingham County, Mi 4.1company rating

    Liaison job in East Lansing, MI

    Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.* (Employees in this position will perform the following general tasks and duties in working in various clinics. Not all clinics will perform the same duties or tasks, and employees will have specific tasks assigned as directly associated with their clinic assignment.) Under the direction of the Supervisors/Operations Manager the medical clerical and customer service professionals provide a variety of comprehensive services to coordinate daily administration of providers, staff, visitors and client/patients within the ICHD/ICHC. Assists in enrolling clients/patients in programs and answers questions on departmental procedures, eligibility requirements, scheduling, and related matters. Prepares a variety of client/patient registration and insurance related forms and documents. Utilizes information from the Patient Management/EHR system, and assists in maintaining record keeping systems, while performing data entry. * Receives the public in person and via telephone. Answers questions regarding departmental procedures and requirements, program requirements, scheduling information, and other activities. Manages messages and schedules appointments for staff and schedules clients for testing, programs, or clinics. Assists clients/patients in completion of forms and reviews documents, including processing records according to departmental policy. * Receives clients and their families at a clinic or screening site. Coordinates initial interview, screens for insurance coverage, collect background information, and assists in the completion of various forms and applications. Processes various applications to verify client information, checking data for accuracy and completeness. Contacts clients/patients to verify and update information and appointments. * Monitors client/patient records assuring that proper documents are completed to ensure appropriate client billing of account. Adjusts and records all related documents, orders, costs for services rendered, and related fees as needed. * Assists in the maintenance of departmental filing/scanning/faxing systems by ensuring proper filing of documents and client/patient records. Retrieves materials from system and conducts searches for necessary documentation. * Utilizes technology for data entry such as service activity data, billing information, supplies used, immunization records, payments, vouchers, client information, changes and deletions of demographic information, and other data. * Process accounts receivable/payable, immunization charges billed, collect copays and patient payments to ensure reconciliation of daily charge entries. Tracking expenditures and payment receipts for services and donations. * Types correspondence, reports, forms and other documents, using word processing software, following established procedures or specific instructions. Proof reads documents for accuracy, and may type documents requiring a knowledge of medical terminology and medical transcription. Utilizes word processing and other software programs to format documents, spreadsheets, brochures, training materials and other documents. * Provides outreach and education to clients/patients and medical staff regarding program guidelines, telehealth platforms, and health department services through mailings, displays, telephone contact and in person. * Performs a variety of clerical support tasks such as making copies, opening, sorting and distributing mail, sending faxes, taking messages, and related tasks. * May assist with site specific special assignments or any special reporting as needed, such as immunizations, CAHC, E3, BC3NP, MDSS, school and daycare reporting, dental clinic, medical records, Title X, Ryan White, and refugee services. This may include any mandatory trainings as needed. * Provides and process records in accordance with HIPPA and PHI (Protected Health Information) disclosures. May comply with HEDIS audit information process requests as needed. Other Functions: * Performs other duties as assigned * During a public health emergency, the employee may be required to perform duties similar to but not limited to those in his/her . (The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.) Education:High school graduation or equivalent. Experience: One year of general clerical experience is required. May require experience and training in various computer software and equipment. Requirements and Working Conditions Other Requirements: Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions. (The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualificationsshouldnotbe viewed as expressing absolute employment or promotional standards, but asgeneralguidelinesthat should be considered along with other job-related selection or promotional criteria.) Physical Requirements: * Ability to access office files. * Ability to enter and retrieve information from computer. * Ability to access charts and other records and documents of the department. * Ability to operate copy machines and other office equipment. * Stooping, kneeling, and crouching to retrieve and put away supplies and materials. * May require the ability to travel throughout the county to various clinic locations. * May require the ability to lift and carry equipment weighing up to 35 lbs. * May require the ability to climb stairs to access work sites. (This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.) Working Conditions: * Works in office and clinic conditions. * May work in various off-site locations throughout the county. * May be exposed to communicable diseases, blood, and other bodily fluids. UAW-E 7/24/23
    $39k-49k yearly est. 33d ago
  • Robotics Project and Outreach Specialist

    Kettering University 4.3company rating

    Liaison job in Flint, MI

    Preferred Qualifications Competitive robotics: FIRST, VEX and/or Drone robotics program experience * Leadership experience * Engineering or teaching experience * Mechanical, programming, or machining experience * Event coordination experience * Bachelor's Degree Job Specific Required Qualifications * Strong organization and planning skills * Successful time management skills * Communication skills that demonstrate respect, clarity, and professionalism * Experience teaching or mentoring others * Experience with delivering effective presentations * Comfortable interacting with high school and college age students * Functional knowledge of the Google Suite Tools (Gmail, calendar, documents, sheets, forms, slides, etc.) * Ability to articulate and support the mission and values of Kettering University * Possession of a valid driver's license Posting Information Posting Number SP00467 Posting Date 11/13/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Job Duties Job Duties Percent of total time 30 Duties Robotics and Drones Competition Coordination * Post robotic/drone events in appropriate channels for approval * Coordinate and execute the physical aspects related to robotic/drone competitions including preparation, set up, operation, and tear down of the events * Secure volunteers to staff the events * Acquire quotes for event rental needs: bleachers, pipe & drape, tables & chairs, AV system and reserve upon approval * Communicate with campus dining regarding meals needed * Communicate with facilities regarding: floor covering, power needs, and custodial needs * Oversee and participate in field set up and tear down - Physical labor and some heavy lifting * Ensure Kettering brand is displayed and adhered to for event * Other duties as assigned Percent of total time 20 Duties Robotics Center Facilities Use and Maintenance Coordination * Robotics center room(s) use * FIRST FRC Field use * Machine shop & 3D Printers maintenance * Machine shop training * FRC mock field build * Robotics Center Emergency coordinator * Monitor the robotics center email alias * Other duties as assigned Percent of total time 10 Duties Robotics Pre-college Camp Instructor * Prepare and lead robotics camps, as assigned * Collaborate with director and staff to: * Evaluate robotic camps: registration, revenue, and relevance * Plan future camp schedule: topics, dates and max registration * Forecast expenses and supply needs for future camps * Other duties as assigned Percent of total time 10 Duties Robotic Pipeline Recruiting * KURN robotics club (robot in three day team) advisor * Presentations, demonstrations, and/or workshops * In and out of state travel * Team visits * Robotics/Drone competitions * World Championship events * Robotics Center visits, workshops, etc. * Other duties as assigned * Contribute to overall success of Enrollment Management by consistently providing quality results in the performance of all job duties and responsibilities Percent of total time 10 Duties Robotics Center Monitor * Monitor robotics center teams (as needed) in the evening or on a weekend Percent of total time 20 Duties Robotic Center Events Coordination * FIRST Kickoff * Kitbot/Ri3d Competition * Week 0 Competition * Training workshops
    $51k-68k yearly est. 31d ago
  • Clinical Support Liaison

    Insight 4.4company rating

    Liaison job in Flint, MI

    Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! The Clinical Support Liaison will oversee the management of specialties across multiple providers' practices and locations. This position ensures seamless coordination among providers, patients, clinical staff, insurance companies, and specialty pharmacies. The role involves comprehensive case management, real-time data tracking, and operational efficiency to support treatments for cases. Benefits for our Full Time Team Members: Comprehensive health, dental, and vision insurance coverage Paid time off, including vacation, holidays, and sick leave 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute Short & Long Disability, and Life Term insurance, complementary of Full Time Employment Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Key Responsibilities: 1. CDTM Management Reach out to providers or their offices via phone, secure email, or fax to request signed documentation. Schedule reminders to follow up if documentation has not been received in a timely manner. Use tracking systems (CRM or spreadsheets) to monitor requests. Obtain access to EMR, if access is not possible obtain pertinent information associated with patient needed for pharmacist visit such as recent progress notes, lab work, prescriptions, and any other necessary documentation. Organize digitally in specified folders and tracker systems categorized by specialty and provider. 2. Telehealth Management Schedule and coordinate telehealth appointments for new and existing patients. Provide technical assistance and communicate with patients regarding telehealth requirements and processes. 3. Prior Authorizations (PA) Handle PA submissions through respective platforms CoverMyMeds, PromptPA, Availity, Champs, and/or paper fax. Verify insurance details, review formulary guidelines, and prepare chart audits with supporting documentation. Manage renewal processes, appeals, and formulary adjustments as required. 4. Patient Access to Medications Notify patients and clinical staff upon PA approval. Coordinate medication delivery through IM2 or external specialty pharmacies. Routing to the appropriate medical staff member as needed. Assist patients with copay payments and support enrollment in manufacturer assistance programs or free drug initiatives. 5. Specialty Pharmacy Coordination Prepare and manage meeting materials for specialty pharmacy discussions with Pharmacy tech in Chicago hospital. Ensure efficient case resolution and inclusion of additional patient cases as needed. 6. Patient Communication Provide status updates, PA progress, and formulary changes through phone calls, texts, and messaging platforms like Klara. Escalate unresolved communication issues to clinical staff for follow-up. 7. Communication Management Maintain critical communication threads with daily interactions, including providers and teams at various providers' practices. Facilitate seamless communication across locations and teams to address patient needs. 8. Tracker Management Maintain real-time updates on all trackers for specialties across providers' practices. Manage patients through the trackers. Ensure trackers are accurate and actively used for daily operations. 9. Clinical and Tracker Audits Conduct regular audits of clinical schedules and trackers to ensure compliance with PA renewals, refills, and patient follow-ups. Address discrepancies and ensure accurate tracking of patient cases and shipments. 10. Miscellaneous Duties Manage FedEx shipment tracking for patient medications. Oversee a to-do list for providers, prioritizing activities across providers' practices. Qualifications: Ability to demonstrate authorization to work in the U.S. for any employer. Bachelor's degree in Business Administration, Healthcare Administration, Management, or related field is required Proven experience in case management or a related healthcare role. Expertise in insurance verification, prior authorizations, and patient assistance programs. Proficiency in tracking tools, data management, and real-time updates. Strong organizational and communication skills to manage multiple stakeholders. Ability to work independently in a fast-paced, dynamic environment. Preferred Skills: Familiarity with specialty pharmacy operations and manufacturer assistance programs. Knowledge of telehealth platforms and virtual care processes. Experience working with clinical staff and providers across multiple locations. This comprehensive role requires a proactive, detail-oriented individual passionate about enhancing patient access to biologics while ensuring seamless coordination among healthcare stakeholders. Insight is an equal opportunity employer and values workplace diversity!
    $55k-84k yearly est. 53d ago
  • Academic Support Coordinator - Student Retention and Transfer Support - 45772

    Alma College 3.8company rating

    Liaison job in Alma, MI

    FLSA EMPLOYMENT CATEGORY: Salaried; Exempt; Administrative; Part time DEPARTMENT: Student Affairs The Academic Support Coordinator - Student Retention and Transfer Support works in the Student Success Office within the Division of Student Affairs and provides academic support to promote student retention, transfer success, and overall persistence to graduation. This position also manages the MICUP-KCP (Michigan College/University Partnership - King Chávez Parks) Grant, a state-funded initiative designed to support the transition and success of underrepresented and first-generation transfer students from community colleges to Alma College. This part-time position has an FTE of 0.83 and follows a 10-month schedule at 40 hours per week. SUPERVISON RECEIVED / EXERCISED * Reports jointly to the Director of Student Success and the Associate Vice President for Student Affairs * Supervises student tutors and student tutoring assistant ESSENTIAL FUNCTIONS * Manage tutoring services, supervision of tutors, and supervision of student tutoring assistant * Assist on the Scot Support Network (Pharos 360), a student support and alert platform, to provide student outreach and support with the purpose of increasing student retention and success * Assist with student midterm outreach and unregistered outreach * Meet with students individually on skill development, academic support plans and strategies * Manage test proctoring and test room reservations * Assist in preparing departmental reports * Oversee day-to-day operations and compliance for the MICUP-KCP grant program in alignment with state and institutional guidelines. * Serve as the chair of the transfer student committee * Develop, implement, and monitor programming that supports transfer student success from partner community colleges to the college * Provide support to the Transfer Student Living Learning Community * Other duties as assigned REQUIRED QUALIFICATIONS * Bachelor's Degree in education, communication, English, psychology, business, or related field * Experience working with students in a higher education setting * Strong oral and written communication skills * Strong organizational and analytical skills * Strong interpersonal communication skills * Technical computing skills, including experience with database management PREFERRED QUALIFICATIONS * Experience with retention systems and student success * Experience working with transfer students * Experience working with underrepresented, first-generation, Pell-eligible, and diverse populations * Experience supervising student employees PHYSICAL REQUIREMENTS * Ability to work at a computer for extended periods. APPLICATION PROCESS For full consideration, qualified applicants must complete the following steps: * Submit the Alma College application * Email a letter of interest and resume to ****************. Applications will be accepted through January 4, 2026. Alma College is classified as a selective Baccalaureate College: Diverse Fields by the Carnegie Foundation for the Advancement of Teaching. Alma is committed to academic excellence and the development of responsible leaders; our students thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan's Lower Peninsula. Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff, and student body. Alma College recognizes that we are all transformed when we celebrate and value the varied identities, backgrounds, experiences, and perspectives in our campus community. We are committed to recognizing and removing barriers to success and providing equitable access to opportunities through education and advocacy. In our increasingly diverse campus and world, we pledge to create a climate where everyone is safe and free to grow intellectually, spiritually, and emotionally. For more information about the College, visit *************
    $44k-52k yearly est. Easy Apply 5d ago
  • Life Enrichment Coordinator

    Lockwood Management LLC 3.9company rating

    Liaison job in Flint, MI

    Life Enrichment Coordinator- Senior Site Primary Function: The Life Enrichment Director is responsible for scheduling, preparing and leading activity programs and transportation for the community residents. The Life Enrichment Director may be required to work a varied schedule in order to accommodate evening and weekend activities and events. The Life Enrichment Director follows all policies and procedures established by the Executive Director and Lockwood Management. Typical Duties: · Plan organize and facilitate functions for the common area activity rooms such as movies, social events, themed parties and meals, games, community meetings and entertainment. · Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. · Ensure safety and well-being of all passengers in route to, during and return from events and activities. · Maintain and inspect community shuttle bus prior to use and report any defect, repair, accident or traffic infractions to Executive Director in a timely manner. · Practice safe driving at all times, obey all traffic laws and be fully aware of any overpass or vertical height restrictions. · Schedule, teach and/or direct classes for the craft and hobby workshops, card and game gallery and fitness center. · Recruit volunteers to help with a variety of activities and programs. · Prepare and maintain the monthly newsletter, calendar and shuttle bus schedule. Publish in a timely and effective manner. · Coordinate with marketing, dining, housekeeping and management departments as needed. · Plan, organize and arrange community bulletin boards including but not limited to updated pictures of resident's activities, trip information and current activity calendars. · Assist with community outreach as needed. · Assist in maintaining the overall community in an attractive manner at all times. · Be knowledgeable and aware of, and adhere to all local, state and federal laws applicable to the leasing apartments. · Maintain clear lines of communication. · All other duties as assigned. Skills and knowledge necessary for satisfactory performance include but are not limited to: · High School Diploma or GED required. · Valid Driver's License and Chauffeur's License required. · Ability to relate to seniors in a courteous, understanding and cooperative manner. · Must be able to sit, stand, bend and squat on a regular basis. · Must be able to lift up to 20 pounds. · Experience working as an Activities Director or Life Enrichment Director in a senior living community preferred, but not required.
    $30k-42k yearly est. Auto-Apply 60d+ ago
  • Central Intake Coordinator - Hospice

    Corsocare

    Liaison job in Milford, MI

    CorsoCare Hospice Central Intake Coordinator PREVIOUS HOSPICE EXPERIENCE REQUIRED! Full Time - Monday-Friday At CorsoCare we offer: Employee First Benefits: Comprehensive benefits, BCBS, Dental, Vision and HSA! Competitive compensation Company paid Life Insurance Company paid STD and LTD Insurance Generous PTO/Holiday (20 days first year, including your BIRTHDAY!) Tuition Reimbursement-up to $2500 per year Free CEU's Pet Insurance Employee First Culture - YOU BELONG, YOU MATTER! What makes you different, makes us great You are part of a team Your unique experiences and perspectives inspire others A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction Job Description Summary Intake Coordinator: Responsible for managing all aspects of the patient intake process establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. MUST HAVE HOSPICE EXPERIENCE! Essential Job Functions/Responsibilities Intake Coordinator: Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for hospice plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes. Management of all physician orders required for billing. Digital Document management of original signed consents and other required documentation Builds and monitors community and customer perceptions of CorsoCare Hospice as a high quality provider of services. Gathers, collates, and reports referral statistics including key customer referral trends. Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs. Maintains comprehensive working knowledge of CorsoCare Hospice contractual relationships and ensures that patients are admitted according to contract provisions. Participates in quality assessment performance improvement teams and activities. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CorsoCare Hospice. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. #CORAD
    $31k-43k yearly est. 3d ago
  • POCUS System Service Line Coordinator

    Bronson Battle Creek 4.9company rating

    Liaison job in Battle Creek, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek, BBC Bronson Battle Creek Outpatient Center, BLH Bronson LakeView Hospital, BMH Bronson Methodist Hospital, BSH Bronson South Haven Title POCUS System Service Line Coordinator The System Service Line Coordinator for Point of Care Ultrasound (POCUS) will lead and support the coordination, implementation, and standardization of POCUS services across the health system. This individual serves as a key resource in developing and maintaining clinical protocols, policies, and best practices to ensure excellence in patient care and operational efficiency. The coordinator will collaborate closely with operational leaders, providers, and multidisciplinary teams to advance the safe, effective, and high-quality delivery of POCUS. Key Responsibilities: * Coordinate the system-wide implementation and optimization of POCUS workflows, equipment, and software solutions. * Collaborate with physicians, advanced practice providers, clinical staff, and operational directors to develop and standardize protocols, procedures, and quality metrics for POCUS use. * Develop, update, and maintain system-wide policies and procedures in alignment with regulatory, accreditation, and evidence-based guidelines. * Serve as the subject matter expert for POCUS operations and practice standards, facilitating education and competency development as needed. * Identify and lead process improvement initiatives focused on quality, safety, efficiency, and clinical excellence. * Monitor compliance, utilization, and outcomes data to drive continuous improvement and support decision-making. * Foster strong relationships with key stakeholders, including IT, Biomedical Engineering, Supply Chain, and Clinical Leadership, to ensure alignment and accountability. Qualifications: * Bachelor's degree in a healthcare-related field is required. * Current registration or certification in a relevant clinical specialty (e.g., ARDMS, RDMS, RN, RT, PA, or similar). * Minimum 3 years of clinical experience in ultrasound or a related patient care setting preferred. * Prior experience implementing clinical software or systems in a healthcare environment. * Demonstrated ability to write and implement clinical policies and protocols. * Strong interpersonal and communication skills with a proven ability to collaborate across disciplines and leadership levels. * Lean, Six Sigma, or other process improvement training preferred. Key Competencies: * Clinical acumen and operational awareness * Change management and implementation leadership * Policy writing and regulatory compliance * Collaborative problem-solving and relationship building * Commitment to excellence and a culture of continuous improvement Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 3105 Radiology Overhead (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $34k-44k yearly est. Auto-Apply 3d ago
  • Community Health Worker

    Barry County Community Mental Health Aut

    Liaison job in Hastings, MI

    Barry County Community Mental Health Authority is seeking community health workers with lived experience with behavioral health to join our integrated team. Community health workers connect individuals with needed resources, share their own experiences to build hope and resiliency, and support the medical staff in serving those with mental health and/or co-occurring disorders, assist in care coordination and system navigation, and outreach to vulnerable populations. We offer a four-day work week, competitive pay, and flexible scheduling. Lived experience with behavioral health strongly preferred. . Check us out at **************************** Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. EEO Employer.
    $31k-46k yearly est. Auto-Apply 23d ago
  • Clinical Support Liaison

    Insight Hospital & Medical Center

    Liaison job in Flint, MI

    Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! Position Summary: The Clinical Support Liaison will oversee the management of specialties across multiple providers' practices and locations. This position ensures seamless coordination among providers, patients, clinical staff, insurance companies, and specialty pharmacies. The role involves comprehensive case management, real-time data tracking, and operational efficiency to support treatments for cases. Benefits for our Full Time Team Members: * Comprehensive health, dental, and vision insurance coverage * Paid time off, including vacation, holidays, and sick leave * 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute * Short & Long Disability, and Life Term insurance, complementary of Full Time Employment * Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Key Responsibilities: 1. CDTM Management * Reach out to providers or their offices via phone, secure email, or fax to request signed documentation. * Schedule reminders to follow up if documentation has not been received in a timely manner. Use tracking systems (CRM or spreadsheets) to monitor requests. * Obtain access to EMR, if access is not possible obtain pertinent information associated with patient needed for pharmacist visit such as recent progress notes, lab work, prescriptions, and any other necessary documentation. * Organize digitally in specified folders and tracker systems categorized by specialty and provider. 2. Telehealth Management * Schedule and coordinate telehealth appointments for new and existing patients. * Provide technical assistance and communicate with patients regarding telehealth requirements and processes. 3. Prior Authorizations (PA) * Handle PA submissions through respective platforms CoverMyMeds, PromptPA, Availity, Champs, and/or paper fax. * Verify insurance details, review formulary guidelines, and prepare chart audits with supporting documentation. * Manage renewal processes, appeals, and formulary adjustments as required. 4. Patient Access to Medications * Notify patients and clinical staff upon PA approval. * Coordinate medication delivery through IM2 or external specialty pharmacies. Routing to the appropriate medical staff member as needed. * Assist patients with copay payments and support enrollment in manufacturer assistance programs or free drug initiatives. 5. Specialty Pharmacy Coordination * Prepare and manage meeting materials for specialty pharmacy discussions with Pharmacy tech in Chicago hospital. * Ensure efficient case resolution and inclusion of additional patient cases as needed. 6. Patient Communication * Provide status updates, PA progress, and formulary changes through phone calls, texts, and messaging platforms like Klara. * Escalate unresolved communication issues to clinical staff for follow-up. 7. Communication Management * Maintain critical communication threads with daily interactions, including providers and teams at various providers' practices. * Facilitate seamless communication across locations and teams to address patient needs. 8. Tracker Management * Maintain real-time updates on all trackers for specialties across providers' practices. * Manage patients through the trackers. * Ensure trackers are accurate and actively used for daily operations. 9. Clinical and Tracker Audits * Conduct regular audits of clinical schedules and trackers to ensure compliance with PA renewals, refills, and patient follow-ups. * Address discrepancies and ensure accurate tracking of patient cases and shipments. 10. Miscellaneous Duties * Manage FedEx shipment tracking for patient medications. * Oversee a to-do list for providers, prioritizing activities across providers' practices. Qualifications: * Ability to demonstrate authorization to work in the U.S. for any employer. * Bachelor's degree in Business Administration, Healthcare Administration, Management, or related field is required * Proven experience in case management or a related healthcare role. * Expertise in insurance verification, prior authorizations, and patient assistance programs. * Proficiency in tracking tools, data management, and real-time updates. * Strong organizational and communication skills to manage multiple stakeholders. * Ability to work independently in a fast-paced, dynamic environment. Preferred Skills: * Familiarity with specialty pharmacy operations and manufacturer assistance programs. * Knowledge of telehealth platforms and virtual care processes. * Experience working with clinical staff and providers across multiple locations. This comprehensive role requires a proactive, detail-oriented individual passionate about enhancing patient access to biologics while ensuring seamless coordination among healthcare stakeholders. Insight is an equal opportunity employer and values workplace diversity!
    $42k-82k yearly est. 60d+ ago

Learn more about liaison jobs

How much does a liaison earn in Lansing, MI?

The average liaison in Lansing, MI earns between $25,000 and $94,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Lansing, MI

$49,000

What are the biggest employers of Liaisons in Lansing, MI?

The biggest employers of Liaisons in Lansing, MI are:
  1. Sparrow Health System
  2. Humana
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