About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customer service strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customer service or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 2d ago
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Outreach Coordinator - Prevention
Odyssey House Louisiana 4.1
Liaison job in New Orleans, LA
Outreach Coordinator-Prevention Program
Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL!
Job Summary
Odyssey House Louisiana, Inc. is seeking a full-time Outreach Coordinator for the Prevention Program. The schedule is 1pm-8pm on Mondays, Thursdays, Fridays, and Saturdays. 8am-5pm on Tuesdays and Wednesdays. Hours are subject to change based on data trends. The Prevention Outreach Coordinator is responsible for delivering harm reduction programs, conducting a rapid response street outreach effort in partnership with EMS and NOHD, tracking in real time EMS alert system and ODMAP, referring individuals to OHL services or other appropriate community resources, and representing the Prevention Program at community outreach, as determined by the Program Manager.
Responsibilities and Duties
It is the duty and responsibility of the Outreach Coordinator to:
conduct rapid response daily street outreach using EMS alert system and ODMAP;
corresponds with EMS on overdose hotspots around the city;
serve as a representative disseminating information related to OHL's various programing;
link community members to OHL treatment programs
maintain updated work calendar, outreach calendar;
maintain comprehensive documentation and data entry of all outreach activities;
receive phone calls on outreach phone and document linkage to OHL services;
present potential partnerships to Project Manager for approval;
conduct regular research relevant to the Program grant goals;
responsible for administrative tasks as directed by Program Manager;
refer individuals to the OHL CHC for primary medical care and treatment services;
refer individuals to the resource guide as needed;
assist with special projects as directed by the Program Manager;
organize workload to complete responsibilities in an appropriate and timely manner;
adhere to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty;
take initiative and responsibility for decisions as an individual;
exhibit commitment to personal and agency-wide goals;
participate in the ongoing development of competencies, technology, and the resources needed to achieve high standards of efficiency and effectiveness;
place clients and community member's needs first, following care management and service delivery protocols;
strive to lead through vision, technology, innovation, and customer service; and to make a difference in the lives of the Agency's employees, patients, and the community;
encourage a positive environment and experience for co-workers and clients;
treat employees, patients, and business partners with respect;
embrace diversity and demonstrate teamwork;
promote a safe and efficient working environment by adhering to Agency and Program policies and procedures;
exhibit commitment to the Agency's mission, vision, and values;
attend and participate in management, staff meetings, and vendor service meetings as requested;
adhere to all Federal Health Insurance Portability & Accountability Act regulations by protecting the privacy and security of all patient/client health information; and
perform other duties as assigned.
Qualifications and Skills
Required:
Minimum qualifications include the following:
Excellent communication interpersonal skills
One year experience providing health education to various populations
Familiarity with the community served by the Agency
Proficient in MS Office Suite
Must be mobile
Preferred:
Preferred qualifications include the following:
Associate Degree or better
Skilled and experienced in delivery of health education topics to diverse populations
Knowledge of various healthcare issues affecting the community served by the Agency
Bilingual: English/Spanish, English/Vietnamese
Certified Medicaid enrollment preparer
Allscripts EHR experience
HCT certified
Compensation and Benefits
Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.
Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Be Part of an Extraordinary Team
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Build the Possibilities. Make an Extraordinary Impact.
Title: Regional Account Liaison - BioPlus Specialty Pharmacy
Location(s): Louisiana
Sales Territory: Ideal candidates will reside within the stated territory and are comfortable traveling approximately 50% of the time.
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Regional Account Liaison is responsible for developing and executing the regional sales strategy to drive the adoption and utilization of BioPlus Specialty Pharmacy for specialty medications with a core focus in but not limited to Oncology, Dermatology, Rheumatology, Gastroenterology.
Primary duties may include, but are not limited to:
Maintains sales effectiveness within the assigned territory through regular in-person meetings and support for healthcare providers and staff.
Utilizes databases, Salesforce, and other tools to identify key accounts, document sales activity, and analyze performance metrics to maximize referral potential.
Develops and fosters account relationships, ensuring effective communication and exemplary customer service.
Maintains and documents a call cycle.
Build and maintain strong relationships with key stakeholders, including providers, biologic coordinators, medical assistants, clinical teams, and pharmaceutical partners.
Supports all specialty pharmacy activity, including providing educational resources and reimbursement processes.
Partners with the leadership team to formulate and execute business objectives and communicates all information about competitors, issues, and business threats.
Attends and participates in sales meetings, conferences, training programs, conventions, and engages in necessary travel within the designated region.
Minimum Requirements:
Requires a BA/BS and a minimum of 6 years of relevant experience within the pharmaceutical, specialty pharmacy, or healthcare industry; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Experience in the following core therapies: Oncology, Gastroenterology, Dermatology, and /or Rheumatology, highly preferred.
Willingness to travel strongly preferred.
Understanding of specialty pharmacy strongly preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
SLS > Sales - Field
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$35k-69k yearly est. Auto-Apply 43d ago
Regional Echo Liaison
Syneos Health, Inc.
Liaison job in New Orleans, LA
You're driven, resourceful, and above all else - remarkably smart. You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
Responsibilities: The Regional Echo Liaison (REL) is responsible for identifying disease and product related medical needs in a defined geography. The primary role of the REL is to develop and maintain relationships with Thought Leaders (TL) and Healthcare Providers (HCP) within their healthcare system. The purpose of their interactions is to engage in meaningful scientific exchange that will ensure patients have access to manufacturer's medicines, to ensure their safe and appropriate use through peer-to-peer discussions aligned with medical strategies and needs expressed by external stakeholders. The REL also serves as the medical resource for external stakeholders in the community.
Essential Requirements:
* Graduate of accredited ultrasound program required which includes echocardiography,
* Registry in cardiac ultrasound (RDCS or RCS) required
* Minimum of 5 years of adult echo experience required, HCM experience a must
* Ability to translate scientific or clinical data into an understandable and valuable form to help Echo & Sonography personnel best serve their patients.
* Office is home based. Must be willing to travel 50-70% of the time, including overnights and weekends. Ability to drive and/or fly to meetings is required.
Desired Requirements:
* Bachelor's degree preferred
* HCM disease area knowledge required w/ understanding of scientific publications.
* Excellent English skills, written and spoken.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
$35k-68k yearly est. 57d ago
Rehabilitation Liaison PRN Rehab Therapy Main Campus
Fmolhs Career Portal
Liaison job in Baton Rouge, LA
Works collaboratively with all members of the health care team and the patient/family to ensure prompt and efficient intake and admissions for all patients referred to OLOL Rehabilitation Center. The Rehab Liaison conducts patient assessments that include physical and psychological factors in order to plan for individualized continuum of care needs and that meet regulatory criteria under the IRF-PPS.
Experience - Three years in general or specialty practice
Education - Associate's Degree
Licensure - Current Unrestricted Louisiana RN license (if nurse), Current Unrestricted Louisiana LPN license or Current Louisiana Therapy license (if PT/OT/ST, certification also required if ST) or Licensed Physical Therapy Assistant
Evaluation and Collaboration
Evaluates potential rehab candidates referred to OLOL Rehabilitation Center and functions as a liaison between OLOL and referral sources. Pre-admission assessments are conducted under the criteria and guidelines of CMSs IRF-PPS to ensure appropriateness of admission and to determine medical necessity.
Works with healthcare team to develop rehab treatment/discharge plan.
Conducts weekly Admissions Committee meetings with Medical Director to determine appropriate admissions and communicates information to nursing team.
Maintains archives of denied patient assessments for the required period.
Develops, builds, and maintains professional relationships with current or potential referral sources. Understands the capabilities of outside referral sources (such as home health, skilled nursing, etc) and the requirements for prior approval by payors for admission, continued stay, and discharge.
Contributes to community and professional education. Assists with marketing efforts and customer satisfaction to ensure continuation and/or expansion of referral base. Participates in SPIRIT classes as requested to explain inpatient rehab, the referral process, rehab qualifications and expectations.
Obtains timely pre-certification and insurance verifications from third-party payors to support effective reimbursement for admissions. Uses 3M and RUMBA programs to verify and document insurance information. Serves as liaison with HCR office for Medicaid applicants. Communicates with business office when insurance changes occur. Communicates insurance/payor information to patients and families.
Understands IRF-PPS regulatory criteria and how to access resource information from CMS, MACs, etc. in order to maintain optimum reimbursement for the unit. Initiates and completes the IRF-PAI. Demonstrates ability to maximize financial outcomes with effective coding of the IRF-PAI.
Collaborates with HIM and physicians to ensure appropriate capture of coding that supports medical necessity criteria. Communicates CMG information to the interdisciplinary team in order to facilitate care planning.
Communicates approval status with referral sources, patients and families in a timely and effective manner. Interacts with team members to facilitate alternate placement in the event of denial or inability to admit to OLOL Rehabilitation Center.
Communicates information with patients and families about the rehab physician, expectations of the inpatient program, discharge planning, family training, and team conferences. Provides tours of the unit upon request.
Demonstrates ability to access and utilize community resources. Is knowledgeable of ADA and other federal guidelines that support individuals with disabilities. Appropriately refers patients/families to community resources for additional support.
Other duties as assigned
Other duties as assigned
$35k-68k yearly est. Auto-Apply 1d ago
Rehabilitation Liaison PRN Rehab Therapy Main Campus
Fmolhs
Liaison job in Baton Rouge, LA
Works collaboratively with all members of the health care team and the patient/family to ensure prompt and efficient intake and admissions for all patients referred to OLOL Rehabilitation Center. The Rehab Liaison conducts patient assessments that include physical and psychological factors in order to plan for individualized continuum of care needs and that meet regulatory criteria under the IRF-PPS.
Experience - Three years in general or specialty practice
Education - Associate's Degree
Licensure - Current Unrestricted Louisiana RN license (if nurse), Current Unrestricted Louisiana LPN license or Current Louisiana Therapy license (if PT/OT/ST, certification also required if ST) or Licensed Physical Therapy Assistant
Evaluation and Collaboration
Evaluates potential rehab candidates referred to OLOL Rehabilitation Center and functions as a liaison between OLOL and referral sources. Pre-admission assessments are conducted under the criteria and guidelines of CMSs IRF-PPS to ensure appropriateness of admission and to determine medical necessity.
Works with healthcare team to develop rehab treatment/discharge plan.
Conducts weekly Admissions Committee meetings with Medical Director to determine appropriate admissions and communicates information to nursing team.
Maintains archives of denied patient assessments for the required period.
Develops, builds, and maintains professional relationships with current or potential referral sources. Understands the capabilities of outside referral sources (such as home health, skilled nursing, etc) and the requirements for prior approval by payors for admission, continued stay, and discharge.
Contributes to community and professional education. Assists with marketing efforts and customer satisfaction to ensure continuation and/or expansion of referral base. Participates in SPIRIT classes as requested to explain inpatient rehab, the referral process, rehab qualifications and expectations.
Obtains timely pre-certification and insurance verifications from third-party payors to support effective reimbursement for admissions. Uses 3M and RUMBA programs to verify and document insurance information. Serves as liaison with HCR office for Medicaid applicants. Communicates with business office when insurance changes occur. Communicates insurance/payor information to patients and families.
Understands IRF-PPS regulatory criteria and how to access resource information from CMS, MACs, etc. in order to maintain optimum reimbursement for the unit. Initiates and completes the IRF-PAI. Demonstrates ability to maximize financial outcomes with effective coding of the IRF-PAI.
Collaborates with HIM and physicians to ensure appropriate capture of coding that supports medical necessity criteria. Communicates CMG information to the interdisciplinary team in order to facilitate care planning.
Communicates approval status with referral sources, patients and families in a timely and effective manner. Interacts with team members to facilitate alternate placement in the event of denial or inability to admit to OLOL Rehabilitation Center.
Communicates information with patients and families about the rehab physician, expectations of the inpatient program, discharge planning, family training, and team conferences. Provides tours of the unit upon request.
Demonstrates ability to access and utilize community resources. Is knowledgeable of ADA and other federal guidelines that support individuals with disabilities. Appropriately refers patients/families to community resources for additional support.
Other duties as assigned
Other duties as assigned
$35k-68k yearly est. Auto-Apply 1d ago
Customer Service Liaison
Signal Tru Brand
Liaison job in New Orleans, LA
About Us
At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customer service strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customer service or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 60d+ ago
Customer Service Liaison
Blue Print Out
Liaison job in New Orleans, LA
About Us
At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations.
Job Description
We are seeking a professional and dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company's values and dedication to quality.
Responsibilities
Serve as the main liaison between clients and internal departments.
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Track, manage, and follow up on client requests to ensure complete satisfaction.
Coordinate with project and operations teams to address customer needs efficiently.
Maintain accurate records of customer interactions, feedback, and transactions.
Identify opportunities to improve client experience and internal communication processes.
Support management in developing strategies to enhance customer satisfaction and retention.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset with a customer-oriented approach.
Proficiency in standard office software and CRM tools is a plus.
Additional Information
Benefits
Competitive annual salary ($57,000 - $61,000).
Opportunities for professional growth and career development.
Supportive and collaborative work environment.
Comprehensive training and skill-building resources.
Paid time off and employee wellness programs.
$57k-61k yearly 12d ago
Customer Service Liaison
Swift7 Consultants
Liaison job in New Orleans, LA
At Swift7 Consultants, we are committed to excellence in logistics and supply chain solutions. Our team thrives on efficiency, innovation, and collaboration, ensuring that every operation runs smoothly and effectively. Join us and be part of a company that values your contribution and supports your growth.
Job Description
We are seeking a Customer Service Liaison to join our team in New Orleans. In this role, you will act as the primary point of contact between our clients and internal teams, ensuring seamless communication, problem resolution, and high levels of client satisfaction.
Responsibilities
Serve as the main contact for client inquiries, providing timely and effective solutions
Coordinate with internal teams to address client needs and follow up on requests
Maintain accurate records of client interactions and transactions
Monitor client feedback and proactively identify opportunities to improve services
Support the development of processes to enhance client experience
Qualifications
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Detail-oriented with excellent organizational abilities
Problem-solving mindset and proactive approach
Professional demeanor and commitment to client satisfaction
Additional Information
Competitive salary: $51,000 - $54,000 per year
Opportunities for professional growth and development
Supportive and collaborative work environment
Skills development and training programs
$51k-54k yearly 12d ago
Clinical Liaison
AMG Integrated Healthcare Management
Liaison job in Houma, LA
Job Category: Business Development Job Type: Full-Time Facility Type: Long-Term Acute Care Shift Type (Clinical Positions): Day Shift At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who are called to make a healing difference in the lives of others and desire to be part of a team that makes a difference each day for our patients. We invite you to join our team and share your gifts and talents. In addition to market competitive pay rates and benefits in the Tri-Parish area, you will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee owned company!
AMG Specialty Hospital - Houma is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We are located in the heart of Houma near Terrebonne General Hospital on Dunn Street.
AMG Specialty Hospital - Houma is hiring a Full Time Clinical Liaison, CL responsible for working directly with Hospital Development Team, including but not limited to other Liaisons, Administrators, and Admission Coordinators. A Clinical Liaison is responsible for meeting with, communicating and providing education and support to the medical community. There are two basic parts to the CL role: evaluate the patient and educate the medical community. Clinical experience is required - RN license required.
Join our dynamic team and enjoy a career where you can make a difference with AMG Specialty Hospital - Houma!
Apply Now
Job Requirements
* MUST HAVE CLINICAL EXPERIENCE
* Active Registered Nurse License in the state of Louisiana
* Bachelor's Degree or Associates Degree, or equivalent
* One or two years related experience or training; or equivalent combination of education and experience
* Valid Louisiana state drivers' license
* BLS Certification
* Ability to read and communicate effectively in English. Must be able to articulately communicate, interpret and explain complex information and comprehend written and verbal communication
* Possess excellent interpersonal and human relation skills
About Us
AMG Specialty Hospital - Houma is a Long-Term Acute Care hospital facility that specializes in the management of complex medical needs.
Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff-to-patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes.
AMG Specialty Hospital - Houma is an equal opportunity employer.
$43k-83k yearly est. 60d+ ago
Clinical Liaison For Hospital (RN) FT
Houma 3.2
Liaison job in Houma, LA
At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who are called to make a healing difference in the lives of others and desire to be part of a team that makes a difference each day for our patients. We invite you to join our team and share your gifts and talents. In addition to market competitive pay rates and benefits in the Tri-Parish area, you will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee owned company!
AMG Specialty Hospital - Houma is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We are located in the heart of Houma near Terrebonne General Hospital on Dunn Street.
AMG Specialty Hospital - Houma is hiring a
Full Time
Clinical Liaison, CL responsible for working directly with Hospital Development Team, including but not limited to other Liaisons, Administrators, and Admission Coordinators. A Clinical Liaison is responsible for meeting with, communicating and providing education and support to the medical community. There are two basic parts to the CL role: evaluate the patient and educate the medical community.
Clinical experience is required - RN license required.
Join our dynamic team and enjoy a career where you can make a difference with AMG Specialty Hospital - Houma!
Full-Time employees
are offered a comprehensive package including competitive pay, direct deposit, medical insurance, dental insurance, long-term disability insurance, life insurance, AD&D insurance, vision insurance, multiple voluntary insurance options, paid holidays, paid vacation time, paid sick time, optional credit union membership, cellular discount options, free uniform scrub after 90 days of employment, and 401(k) retirement plan with company contribution, and participation in our ESOP additional retirement benefit.
Job Requirements
MUST HAVE CLINICAL EXPERIENCE
Active Registered Nurse License in the state of Louisiana
Bachelor's Degree or Associates Degree, or equivalent
One or two years related experience or training; or equivalent combination of education and experience
Valid Louisiana state drivers' license
BLS Certification
Ability to read and communicate effectively in English. Must be able to articulately communicate, interpret and explain complex information and comprehend written and verbal communication
Possess excellent interpersonal and human relation skills
Company Overview
AMG Specialty Hospital - Houma is a Long-Term Acute Care hospital that specializes in the management of complex medical needs.
Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff to patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes. Learn more about the quality care we provide by visiting our website at: amgihm.com/houma.
AMG Specialty Hospital - Houma is an equal opportunity employer and
an Employee Stock Ownership Plan (ESOP), an employee owned company
.
#HoumaCL
View all jobs at this company
$42k-60k yearly est. 26d ago
Clinical Liaison
Natchitoches Regional Medical Center 4.0
Liaison job in Natchitoches, LA
Full-time Description
The primary responsibility of the Clinical Liaison is to facilitate a seamless transition for patients discharging from a facility setting to the care to home or an agency setting for post-acute care needs. The Clinical Liaison will respond to referrals and determine the level of care required by the patient upon initial evaluation. Following identification of new LTAC/IRF patient criteria, the Clinical Liaison will complete a full risk-assessment of the patient, including a cost indicator using the net reimbursement worksheet. In addition, the Clinical Liaison will implement re-hospitalization reduction initiatives for patients with Acute Care Hospitalization risk and continually communicate between healthcare providers during all phases of transition from the facility to the next level of care. The Clinical Liaison establishes best practice intervention and education to improve patient outcomes and promote patient self-management upon discharge from the LTAC/IRF to the next level of care. The Clinical Liaison role is clinically focused and aligned with company market development initiatives. This clinical liaison understands their role in growth, serving more patients and delivering exceptional care across the entire post-acute care continuum. Using discretion and independent judgement, the Clinical Liaison identifies specific referral target audiences and develops referral-building strategies in collaboration with the Administrator. The Clinical Liaison will interact with all departments and services as needed to complete the referral evaluation process and address barriers to admission by working effectively with referral sources and the Admissions Team.
Primary Responsibilities
Responds to patient referrals within an hour of notification of the referral.
Visits the patient to explain doctor's orders, services and LECH procedures and obtains all necessary information to facilitate transfer.
Completes an accurate and comprehensive head to toe functional assessment of patients that are referred to the hospital.
Verifies address, phone number and payer information, ensures eligibility criteria are met and coordinates the organization and transferring of orders and referral information to the applicable agency/facility staff.
Reviews patient assessments within 1-2 hours with the Medical Director.
Notifies the referral source of acceptance or denial of a patient within 2 hours of receiving the referral.
Required to obtain Administrator and DON final approval on all recommended admits.
Involves the family/caregivers in the educational process, assesses post-discharge educational/coaching needs.
Upon admit, coordinates the post-facility discharge follow-up for patients whose anticipated length of stay will be shorter and assists the LECH in preparation of accepting care of the patient.
Actively participates in daily staff meetings at the facility to ensure patient satisfaction and to validate continuity of care.
Serves on facility committees, if requested, and works with hospital focus groups to assist in systems integration and process improvements which result in improved patient outcomes and transitions of care.
Participates in meetings as scheduled with staff, DON, Medical Director and Medical Advisory Board.
Attends monthly calls and company provided in-service when required.
Provides educational in-services to effectively communicate the features, benefits and specialty programs of LECH and to educate staff as to what services are available.
Develops and improves relationships with referring physicians and other entities in the primary target markets.
Locates and educates new referral sources on the value of our unique services and programs.
Communicates with growth team and continually analyzes best practices and opportunities to provide care to and reach any underserved population within our service areas.
Develops and implements an effective census growth plan for achieving a budgeted admit goal.
Maintains appropriate statistics and generates reports as required by the facility's policy and procedure.
20. Follows-up on internal and external barriers as related to the referral/admission process to ensure rapid solutions.
21. Reviews and provides written analysis of denial tracking on a monthly basis to the facility Administrator and recommends a plan of action.
22. Effectively, ethically and professionally promotes LECH at conventions, seminars and professional meetings.
23. Actively implements new ideas to promote the facility and the services it provides.
24. Maintains and promotes good public relations with the community by actively participating in opportunities to promote and market.
25. Practices performance management with an ultimate goal of increasing admits.
26. Models and fosters open communication among departments, teams and individuals.
27. Exhibits diplomacy and team-building skills in accomplishing responsibilities.
28. Allocates the appropriate level of resources based on the priorities.
29. Demonstrates personal responsibility in regards to time management.
30. Attends Referral Development meetings as directed by the Administrator.
31. Accepts/incorporates constructive feedback from peers/superiors.
32. Maintains confidentiality at all times and is ethical in manner when dealing with physicians, staff, patients and families.
33. Completes all required expense paperwork and scheduled events in the Playmaker CRM database in line with company policies.
Competencies
Must have computer skills with knowledge of spreadsheet and word processor software.
Clerical and business machine skills and knowledge of business accounting.
Good organizational and personal communication skills.
Requirements
Required Education and Experience
Current LPN or RN license in state of practice.
One (1) year acute care hospital experience.
Must have independent means of transportation, possess a valid driver's license and the ability to drive.
Automobile LIABILITY insurance coverage must be current.
Preferred Education and Experience
Previous Clinical Liaison experience preferred.
$45k-88k yearly est. 60d ago
Marketing Outreach Specialist
Caresouth 3.4
Liaison job in Baton Rouge, LA
Job Description
Join CareSouth as a Full-Time Marketing Operations Specialist, where your contributions directly impact the health care landscape in Baton Rouge, LA 70806. This onsite position offers a dynamic environment to harness your skills in a relaxed yet high-performance culture. You will collaborate with innovative minds, driving creative strategies that elevate our brand and enhance community engagement. Your role will empower you to solve marketing challenges effectively while ensuring safety and excellence in every campaign.
If you're passionate about making a difference in the healthcare industry and thrive in a professional setting that values integrity and empathy, this is the place for you. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Seize the opportunity to shape the future of health care marketing with CareSouth.
Your day to day as a Marketing Operations Specialist
As a Full-Time Marketing Operations Specialist at CareSouth, the sky is truly the limit. You will have the freedom to unleash your creativity and devise imaginative marketing strategies that resonate within the Baton Rouge community. Your role will empower you to explore innovative avenues to effectively communicate our healthcare services, ensuring that we meet the diverse needs of our population.
With endless opportunities to impact public health positively, you will craft campaigns that not only elevate our brand but also foster community engagement, all while upholding our core values of empathy, integrity, and excellence. At CareSouth, your vision can translate into actionable solutions that truly make a difference in people's lives.
Are you the Marketing Operations Specialist we're looking for?
To thrive as a Full-Time Marketing Operations Specialist at CareSouth, you must be an outgoing and organized self-starter, capable of managing multiple projects simultaneously. Your strong communication skills will be essential in building relationships within the community and fostering collaboration with team members. A combination of relevant experience and educational background will set you apart, as you will need to leverage various marketing software and tools to execute your strategies effectively. Proficiency in digital marketing platforms, CRM systems, and analytics tools will also be key in tracking campaign performance and optimizing efforts. A creative mindset paired with a detail-oriented approach will enable you to craft compelling marketing materials that resonate with our target audience, ensuring that you successfully address the healthcare needs of the community we serve.
Knowledge and skills required for the position are:
Must be an outgoing and organized self-starter with a combination of related experience and educational background.
Are you ready for an exciting opportunity?
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
$32k-43k yearly est. 3d ago
Premium Assistance - Coordinator 2
University of New Orleans 4.2
Liaison job in Baton Rouge, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
Medicaid SupportJob SummaryJob Description
Serves as a subject matter expert (SME) for billing/premium collections for the LaCHIP Affordable Plan (LAP) and FOA programs, as well as for Medicare premium payments made for the Buy-In program, and may stand-in for the Program Managers as SME for various projects.
Serves as the primary point of contact for LAP and FOA inquiries received by members, eligibility workers, and external entities; and, may work to resolve escalated issues, alongside and/or independent of team lead (i.e. Coordinator 3) and/or Program Managers.
Monitors and ensures the reliability and accuracy of the Buy-In System as it interfaces with the Louisiana Medicaid Eligibility Data System (LaMEDS), Medicaid Management Information System (MMIS) maintained by the Fiscal Intermediary, and CMS.
Participates in planning, development, design, testing, and implementation of changes and/or new specifications to the related systems.
Assists with monitoring, identifying, and reporting changes in trends to team lead/Program Managers to identify potential system issues and impacts.
Coordinates with Medicaid's Technology teams and others to identify system issues and work towards resolution; coordinates with team lead (i.e. Coordinator 3) and/or Program Managers in these efforts.
Submits additions and deletions to the Buy-In file and notifies CMS of any changes to the individual's Buy-In status through a daily, weekly, and/or monthly electronic data exchange.
Assists Coordinator 3 and/or Program Managers with training of new staff, as needed.
Serve as back up to the Coordinator 3 and/or Program Managers, as needed.
Assists in providing program expenditure projections as needed by LDH Management.
Assists LDH upper management with special projects and/or other duties, as assigned.
Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
Bachelor's Degree or 6 years of professional work experience in lieu of a degree.
Minimum 1 year professional experience with MAGI and NON-MAGI related policies and procedures.
Minimum 1 year professional experience with the Medicaid Management Information System (MMIS) and the Louisiana Medicaid Eligibility Determination System (LaMEDS).
Demonstrates excellent analytical abilities with strong organizational and time management skills to effectively prioritize and complete tasks.
Proven ability to manage projects, assignments, and competing priorities while working independently and applying strong problem-solving skills.
Proficient in Microsoft Office Suite, including Outlook, Word, and Excel, with the ability to leverage these tools effectively for communication, documentation, and data management.
DESIRED:
Advanced Degree.
Minimum 2 years professional experience with MAGI and NON-MAGI related policies and procedures.
Minimum 2 years professional experience with the Medicaid Management Information System (MMIS) and the Louisiana Medicaid Eligibility Determination System (LaMEDS).
Minimum 2 years professional experience with Medicare Part A and B, and the Social Security Administration (SSA).
Minimum 2 years professional experience facilitating and overseeing premium billing and collections, as well as administering the State Medicaid Buy-In program.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
$41k-48k yearly est. Auto-Apply 60d+ ago
Outreach Coordinator
Tulane University 4.8
Liaison job in New Orleans, LA
The Department of Epidemiology is looking for an Outreach Coordinator. The community outreach coordinator is responsible for coordinating community outreach initiatives to include volunteer opportunities. This individual will work to increase community awareness and maintain/build relationships with individuals and organizations affiliated. Responsibilities include working occasional weekend and evening events, which allows flexibility for hours during the work week and coordination with other partners within the community. This position may also perform administrative and coordinative work directed toward the design, implementation, evaluation and review of the assign assigned project(s). Responsibilities include working occasional weekend and evening events, which allows flexibility for hours during the work week and coordination with other members of the team. This position may require frequent travel between primary locations (assigned community organizations and Tulane University) and other study partners. • Knowledge of community resources and experience working with a variety of community-based organizations preferred.
* Demonstrated ability to use Microsoft Office Word, Access, Excel and various other software programs is required
* Excellent organizational and time management skills
* Excellent oral, written, and interpersonal communication skills
* Ability to interact with individuals of diverse backgrounds at all levels internal and external to the organization
* Ability to work collaboratively as a positive, contributing member of a team
* Ability to utilize MS Office programs, and Excel, Outlook
* Ability to manage multiple tasks and projects simultaneously
* Ability to prioritize work, performing assignments with minimal supervision
* Dependable transportation
* Knowledge of community resources and experience working with a variety of community-based organizations preferred
* Maintain data and files for participants own records, as well as program reporting
* Enroll subjects according to protocol
* Ability to acquire and maintain all required CITI training certificates and certification needed for the research study
* Attend staff meetings
* Provide project report on recruitment
* Fulfill other duties, as assigned.
* High School Diploma or GED required.
* Two years of health/clinical experience or equivalent health-related education required.
* Bachelor's Degree
* Research and/or data collection experience
* Work experience in an academic environment
* Familiarity with research
$34k-39k yearly est. 60d+ ago
Clinical Liaison (RN/LPN/Therapist)
Sage Specialty Hospital (LTAC
Liaison job in Lake Charles, LA
Job Description
Now hiring for a Clinical Liaison (RN/LPN/Therapist) in Lake Charles, LA!
Join an exceptional team to navigate the full post-acute care continuum!
The Clinical Liaison will play an integral role in our team by ensuring care continuity of patients and promoting our care continuum.
An excellent compensation package is being offered to the selected candidate including competitive base salary, health, and dental insurance, accrued PTO, retirement plans (401-k) and an opportunity to grow!
Experience/Skills:
Proven Marketing/Admissions Intake experience in healthcare with a clinical background such as an RN, LPN, or Therapist.
Management experience preferred
Capable of achieving results by supervising and participating in Marketing and Admissions Intake activity with minimal direction.
Ability to consistently design and achieve appropriate Marketing/Admissions Intake goals and objectives.
Talented in networking with referral sources
Experience in developing Marketing plan for hospital.
Requirements:
Clinical discipline with current license in good standing
2 or more years of clinical experience required
Post-Acute care experience preferred
Working knowledge of computers and software packages such as Microsoft Office.
Knowledge of hospital data bases
Proven ability to work with physicians, social workers, insurance companies, case managers, patients, and families.
Current valid LA Driver's License
Make a difference in the lives of others - and your own - with Sage Specialty Hospital (LTAC). Apply today!
#INDSAcute5
$44k-83k yearly est. 4d ago
Clinical Liaison (RN/LPN/Therapist)
LTAC
Liaison job in Lake Charles, LA
Now hiring for a Clinical Liaison (RN/LPN/Therapist) in Lake Charles, LA!
Join an exceptional team to navigate the full post-acute care continuum!
The Clinical Liaison will play an integral role in our team by ensuring care continuity of patients and promoting our care continuum.
An excellent compensation package is being offered to the selected candidate including competitive base salary, health, and dental insurance, accrued PTO, retirement plans (401-k) and an opportunity to grow!
Experience/Skills:
Proven Marketing/Admissions Intake experience in healthcare with a clinical background such as an RN, LPN, or Therapist.
Management experience preferred
Capable of achieving results by supervising and participating in Marketing and Admissions Intake activity with minimal direction.
Ability to consistently design and achieve appropriate Marketing/Admissions Intake goals and objectives.
Talented in networking with referral sources
Experience in developing Marketing plan for hospital.
Requirements:
Clinical discipline with current license in good standing
2 or more years of clinical experience required
Post-Acute care experience preferred
Working knowledge of computers and software packages such as Microsoft Office.
Knowledge of hospital data bases
Proven ability to work with physicians, social workers, insurance companies, case managers, patients, and families.
Current valid LA Driver s License
Make a difference in the lives of others and your own with Sage Specialty Hospital (LTAC). Apply today!
#INDSAcute5
$44k-83k yearly est. 33d ago
OCDD Support Coordinator Supervisor
Easterseals Louisiana 3.3
Liaison job in Alexandria, LA
Job DescriptionDescription:
ESSENTIAL JOB RESPONSIBILITIES:
Review Comprehensive Plans of Care (CPOC's) for submission to the regulatory authority
Make the initial contact for new linkages
Assist support coordinators with Individual Supports Review (ISR) corrections, review revisions, and review Guidelines for Planning State Office Review Committee (GPSORC) forms
Review ten percent (10%) of each Support Coordinator's case records monthly for completeness, compliance with these standards, and quality of service delivery
Conduct individual face-to-face sessions with each Support Coordinator to review individual cases on a weekly basis
Attend and participate in weekly staff meetings
Manage assignment of caseloads
Accompany Support Coordinators at least annually on random home visits with participants
Arrange training as appropriate
Direct all assigned staff to meet outcomes
Provide ongoing and annual review, assessment problem solving, and feedback regarding the delivery of support coordination services
Teach and monitor the application of person-centered principles and practices
Assure ongoing quality delivery of services
Review timesheets and mileage reports for accuracy
Discipline and coaching of direct reports and annual performance review for each
Requirements:
Qualifications - Support Coordination Supervisors must meet the following qualifications.
A Bachelor's or Master's Degree in one of the following:
Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services; or
Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services; or
Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, Revised 06/2023 social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
Must be able to multitask and meet deadlines.
Must have excellent written and verbal communication skills.
Proficiency in using Microsoft Office Software (i.e. Word, Excel) and computer literacy.
Must be a team player.
Must complete all training set forth by the State of Louisiana and pass required certification testing.
$27k-35k yearly est. 8d ago
Clinical Liaison (RN/LPN/Therapist)
The Carpenter Health Network 3.5
Liaison job in Lake Charles, LA
Now hiring for a Clinical Liaison (RN/LPN/Therapist) in Lake Charles, LA!
Join an exceptional team to navigate the full post-acute care continuum!
The Clinical Liaison will play an integral role in our team by ensuring care continuity of patients and promoting our care continuum.
An excellent compensation package is being offered to the selected candidate including competitive base salary, health, and dental insurance, accrued PTO, retirement plans (401-k) and an opportunity to grow!
Experience/Skills:
Proven Marketing/Admissions Intake experience in healthcare with a clinical background such as an RN, LPN, or Therapist.
Management experience preferred
Capable of achieving results by supervising and participating in Marketing and Admissions Intake activity with minimal direction.
Ability to consistently design and achieve appropriate Marketing/Admissions Intake goals and objectives.
Talented in networking with referral sources
Experience in developing Marketing plan for hospital.
Requirements:
Clinical discipline with current license in good standing
2 or more years of clinical experience required
Post-Acute care experience preferred
Working knowledge of computers and software packages such as Microsoft Office.
Knowledge of hospital data bases
Proven ability to work with physicians, social workers, insurance companies, case managers, patients, and families.
Current valid LA Driver s License
Make a difference in the lives of others and your own with Sage Specialty Hospital (LTAC). Apply today!
#INDSAcute5
$59k-72k yearly est. 33d ago
Outreach Specialist - North Louisiana
AFMC 3.6
Liaison job in Alexandria, LA
Responsible for the communication, education and promotion of quality improvement projects and activities to health care providers and consumers for facilitation of improved outcomes in targeted patient populations. Implementation and evaluation of educational activities and tools for health care providers and consumers regarding quality improvement and designated clinical topics. Collaborate with medical and other professional staff to accomplish goals within designated timeframes. Support the organization's mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence, Accountability, Respect and Teamwork.
ESSENTIAL JOB FUNCTIONS:
Collaborate with team members to develop strategies to implement quality improvement objectives throughout the state of Arkansas.
Understand, demonstrate methods, apply, and educate external customers about the Continuous Quality Improvement (CQI) process.
Participate in the planning, development, implementation, delivery, and evaluation of multiple program activities with respect to each academic detailing episode.
Communicate clinical data, AFMC project goals, performance indicators, and designated timelines to appropriate target audiences.
Serve as a resource and advisor to health care providers through the state of Arkansas.
Understand and utilize project-tracking database to document, collect, and interpret data to meet contractual and other reporting requirements. Maintain accurate statistical data.
Maintain log of all academic detailing visits, including date, time, location, name, topics covered, feedback received, and recommendations made from the visit. The log should be entered into the project tracking system or other electronic file storage within five (5) days of visit (unless directed otherwise).
Identify, present, and discuss progress and issues relating to focus areas and suggest solutions to assist in program development.
Ensure all activities address designated performance goals, the appropriate target audience, and are performed within designated time frame.
Maintain knowledge of specific projects including contract, contract deliverables, policies, and procedures, etc.
Communicate effectively with internal and external clients. Represent AFMC at various external functions. Perform periodic outreach functions to program participants.
Adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance.
Additional other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Intermediate level computer skills (Excel, Word, Power Point and Outlook)
Type 50 wpm
Exceptional skills in business English and spelling are required
Ability to maintain confidentiality
Strong oral and written communication skills
Ability to compile presentations
Creativity
Customer service
Ability to meet deadlines
Attention to detail
Flexibility
Knowledge of HIT/EHR
Medical terminology
Ability to work collaboratively and independently to achieve stated goals
Initiative
Facilitator
Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public
Ability to multitask
Ability to prioritize
Strong organizational skills
Problem solving skills
Professionalism
Project management skills
Ability to read, interpret and apply laws, rules, and regulations
Knowledge of quality improvement processes and techniques
Valid driver's license and active Auto insurance required
Travel including overnight required
Time management skills
Requirements
Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices):
Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to travel as needed. Must be able to lift and transport 25 pounds. Must be capable of performing the essential job functions of this job, with or without reasonable accommodations.
EDUCATION:
: Bachelor's degree in health sciences field, business, or related field 1
Desirable: Master's degree in health sciences field, business or related field, Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC), Certified Professional in Health Information and Management Systems (CPHIMS), Certified Professional in Healthcare Quality (CPHQ)
EXPERIENCE:
: Three (3) years in clinic, hospital management, ambulatory care, clinical nursing home, long term care or other related setting.
Desirable: Previous QIO experience preferred
INTERNET REQUIREMENTS:
Reliable, high-speed wireless internet service (Wi-Fi)
[1] Five (5) years' work experience in related field may be substituted for the Bachelor's degree. If work experience is substituted it is in addition to stated work experience requirements.
Salary Range: $58,000 - $65,000.