Liaison jobs in Mission Viejo, CA - 447 jobs

Example: The CHW will provide liaison and engagement type services to the community in the clinic setting. Supervisory Responsibilities: None. Duties/Responsibilities: Care Coordination System Navigation Screenings and Assessments Appointment Scheduling Assistance Registration Assistance Provide Education on Services and Resources Outreach Coaching and Social Support Participation in Evaluation and Research Participation in Required Training Other duties as assigned Qualifications Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Relationship and capacity building skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Advocacy skills. Service coordination and navigation skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software Bi-lingual Spanish preferred Evaluation and research skills Education and Experience: Participation in Community Health Worker Academy or equivalent No other prior experience or specific education necessary Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Extended periods of standing and walking between locations in clinic Must be able to lift up to 15 pounds at times Have hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, fax etc. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

Located in Chula Vista, CA (south San Diego county), the Senior Admissions and Outreach Coordinator (SAOC) is responsible for providing comprehensive and complex academic advising/counseling, support and admissions services to continuing Extended Learning (EL) students, particularly those with difficult circumstances, and prospective students through evaluation, advising and other student support services. The SAOC is responsible for handling a wide range of situations from routine to the most difficult and complex academic advising and admissions cases. This includes but not limited to, providing overall graduation requirement advising/counseling to support successful retention and graduation; process graduation evaluations; provide admissions information and respond to related inquiries; evaluate and process admissions applications for programs administered by EL; evaluate the academic progress; participate with leadership in EL program development and outreach efforts; use independent judgment and knowledge to recommend solutions to admissions and/or advising related issues and procedures; assist with the coordination and implementation of retention strategies; independently determine approaches and techniques to utilize in advisement situations. Actively plan and participate in outreach activities. Serves as the primary liaison to both internal and external departments/constituents for issues related to EL admissions, advising and graduation. Position Summary Senior Admissions and Outreach Coordinator (Student Services Professional III) This is a full-time, temporary, exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $5,540 per month CSU Classification Salary Range: $5,540 - 7,893 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on our Chula Vista campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on January 11, 2026. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Dec 16 2025 Pacific Standard Time Applications close:

Full-time Description Why this role exists CareWorks Health Services aims to add $800?K-$1?M in new private-pay revenue and expand its referral footprint across Orange County's senior-living communities, hospitals, and long-term-care (LTC) insurers. The role converts high-quality referrals into long-term, high-retention clients. 4-12-Month Performance Objectives: Priority outcome- Success target- Time-frame Generate billable hours: Add approx 120 net new billable hours every month after 12-wk ramp-up by Months: 4-12 Referral velocity: Capture 8-10 qualified referrals / week by Months 4 and onward Conversion rates: =50% of referrals advance to in-home assessments, 50% should sign, averaging 25 billable hours per new client by Month 4 onward Referral network relationships: Add 8-10 new partners each month and manage relationships- Continuous Retention & satisfaction: 97% clients say on for at least 90 days or longer The Day to Day Duties Operating Rhythm Daily (M-F): See 75 "faces"/wk via drop-ins to referral sources, Make 10-20 phone calls to referral sources, email, answer inquiry calls Log 100 % of activity notes in WellSky/ClearCare CRM before EOD. Triage inquiry calls and make calls to prospects and schedule assessments. Weekly One in-office day for territory, prospect & referral-source planning. Perform 4-5 on-site consults/assessments; sign 2+ new clients / week. Host 1 lunch-and-learn Review funnel metrics and next-week plan with leadership. Monthly / Quarterly Analyze pipeline, hour-growth, conversion KPIs; reset goals. Attend industry mixers / sponsor community events (self-approved up to $250/mo). Success KPIs 120 net new billable hours / mo (after ramp-up). =?75 face-to-face touches / wk. 8-10 referrals per week to 4-5 assessments to 2+ signed clients / wk. 10 new referral sources / mo. 97%+ client retention at 90 days. CRM notes: 100?% same-day entry. Tools & Resources Leads are provided WellSky/ClearCare CRM G-Suite & Slack Company laptop, smartphone, mileage reimbursement Typical Challenges Crowded OC home-care market Private-pay & LTC payer complexities Ever-changing discharge or care start timelines Traffic across Orange County There will be after-business hours and weekend assessments. Decision Latitude: Decision & Authority Pricing / discounts: Approve within rate schedule Service start & hours: Full authority at sign-up Territory planning: Self-directed Event sponsorships: Up to $250/mo without extra approval Compensation & Benefits Competitive base salary Scalable commission: After 400 weekly billable hours, earn $0.50-$1.00 per additional hour (from your referrals, in house leads don't count) Bonuses: Three tiers based on first-month hours per new client Mileage reimbursement, laptop, phone 50?% employer-paid medical, 100?% dental, concierge doctor membership 10 days PTO + 6 holidays Professional-development membership Mission Impact By adding predictable, high-quality billable hours and nurturing trusted referral relationships, you'll directly drive CareWorks toward its $800?K-$1M revenue goal, empowering caregivers to deliver exceptional, relationship-centered care to Orange County seniors. Requirements Must-Have Qualifications MSW degree 1-3?yrs healthcare sales / outreach success Valid CA DL + reliable transport CRM proficiency (WellSky/ClearCare preferred) Empathy, resilience, consultative-selling skills Nice-to-have: OC referral network Gerontology / geriatric certifications LTC-insurance fluency Salary Description $68,640 to 75,000 per year + Bonuses + Commission

Clinical Liaison (CL), Inpatient Rehabilitation Full-time Wage scale: $91,000-127,000 annual salary Your experience matters At Palomar Health Rehabilitation Institute, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Clinical Liaison joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Clinical Liaison who excels in this role: Builds and maintains referral relationships to drive appropriate admissions to the hospital Assist and coordinate in-take and pre-admission screening process Perform on-site (typically in referring facility) clinical judgment to determine appropriateness of patient for admission Communicates to patients and family's rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation Secures information relating to patients' resources and benefits Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Clinical Licensure and a Bachelor's degree. Additional requirements include: Previous marketing/sales experience preferred Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems Formal Sales Training preferred Valid driver's license About us Palomar Health Rehabilitation Institute is a 52-bed inpatient rehabilitation hospital located in Escondido, California, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: • Any combination equivalent to bachelor's degree or equivalent in human services or related experience, such as: • Two (2) years' experience working with community and social services organizations, or • Two (2) years' experience working in a school environment with experience building relationships with families, community resources, and attendance is desirable. LICENSES AND OTHER REQUIREMENTS: • Valid California driver's license • First Aid certification desirable Applications that meet requirements will be invited to take a district exam. Please attach documents listed below as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. We will NOT accept any faxed or e-mailed attachments. *Resume *High School Diploma *Proof of BA Degree (Attach copy of degree or transcripts with degree posted) EDUCATION AND EXPERIENCE: • Any combination equivalent to bachelor's degree or equivalent in human services or related experience, such as: • Two (2) years' experience working with community and social services organizations, or • Two (2) years' experience working in a school environment with experience building relationships with families, community resources, and attendance is desirable. LICENSES AND OTHER REQUIREMENTS: • Valid California driver's license • First Aid certification desirable Applications that meet requirements will be invited to take a district exam. Please attach documents listed below as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. We will NOT accept any faxed or e-mailed attachments. *Resume *High School Diploma *Proof of BA Degree (Attach copy of degree or transcripts with degree posted) Comments and Other Information This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. About the job Internal Title: Community Liaison The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca's enhanced care management team. If you have a strong drive to help the underserved, this position is for you! This field-based position requires traveling throughout Orange County. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel. What you'll do Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups. Drive referrals into Vynca care programs - primarily Enhanced Care Management Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations. Understand local market dynamics and agency strengths. Develop and execute strategic marketing plans. Identify and communicate cultural issues affecting members. Track sales activities and conduct presentations. Support community events and maintain high customer service standards. Serve as a liaison between patients and practices. Strengthen referral partnerships through outreach efforts. Your experience & qualifications 2 years of experience in healthcare sales or at a community-based organization required Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required. Experience working with underserved communities and in healthcare Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments. Experience working in a CRM, Salesforce experience preferred Must possess strong organizational skills Ability to work independently Proficient with Microsoft and Google applications Strong communication, speaking, and presentation skills Strong motivational skills, including conflict/dispute resolution techniques Must have access to a reliable internet connection Valid driver's license and reliable, insured, and registered automobile Bilingual (English/Spanish), highly preferred Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient. REPORTS TO: Director of Operations or Executive Director SUPERVISES: None QUALIFICATIONS: Education: Bachelors' degree in health care related field is preferred. Credentials: None Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred. Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred. Other: Valid Driver's License and current automobile insurance. FUNCTIONS & RESPONSIBLITIES: 1. Work in conjunction with the admission team. 2. Meet with facility staff and other community members to establish an organizational presence within assigned territory. 3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed. 4. Goes into the field and establishes presence of our organization to our service members. 5. Responds to referrals for evaluation and/or admission to the organization's program. 6. Verifies and completes all admission and financial information. 7. Explains the program to patients, family members, and other referral sources. 8. Works with admission team for referrals, admissions, and care coordination of patient and family needs. 9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program. 10. Attends and participates in in-services, staff meetings and case conferences. 11. Completes all documentation in an accurate and legible manner. 12. Complies with company policies and procedures, laws and regulations and standards of practice. 13. All other tasks and duties deemed necessary and appropriate. View all jobs at this company

Job DescriptionBenefits/Perks Great Work Environment Career Advancement Opportunities We are seeking a Community Outreach Liaison to join our team! As a Community Outreach Liaison, you will spend your time reaching out to medical offices, doctors, hospitals, Board and Cares, Assisted Living Centers and organizations to talk about the Rehabilitation Services at our Adult Day Health Care Center, take time to understand what the potential participants and referring sources are looking for to meet rehabilitation service needs. You will also manage relationships with existing clients and be knowledgeable on the services offered and to be a true resource for our clients. The ideal candidate has demonstrable community outreach experience, exceptional communication and interpersonal skills. On the job training will be provided to learn about our Center Rehabilitation goals and services. Responsibilities Reach out to new and potential clients to form relationships, assess needs, and provide information on the Center's rehabilitation program. Maintain existing relationships with clients to present the Center's rehabilitation program and assist with issues Maintain excellent knowledge of the Center's various rehabilitation treatment goals and services. Qualifications Demonstratable community outreach experience desired Strong communication and interpersonal skills Strongly self-motivated, and very goal oriented

Job Description Salus Homecare is a leading healthcare organization that provides Home Health, Hospice, Palliative, and Private Duty Care. Our Patients come first and our employees are our most important asset! Our team is in need of a Homecare Sales Representative for the San Gabriel/Pasadena areas! Base Pay + Bonus + UNCAPPED COMMISSION STRUCTURE (Average of 20K+) This role will primarily be in the field or working remotely from home which allows for flexibility as well as work/life balance! In this role you will be the face of our organization, we are looking for a highly polished and professional individual who thrives in sales and is eager to expand our business in Los Angeles! We are looking for an individual who has built relationships in the community. Having referral sources in these areas is the key to success in this role. This is a Full-time opening! Benefits Include: - Medical/Dental/Vision - 401k - Vacation Accrual - Paid Sick Leave - Mileage reimbursement - Holiday Pay - Corporate Discounts for Entertainment, Travel, Dining, etc - Verizon Wireless discount Please Apply Today! Interviews are being scheduled this week! Salary Range: $85,000.00 -$110,000

Garden Grove Unified School District ABOUT THE JOB: Persons in these positions normally work 3 to 3.5 hours per day during the school session. May be required to work outside of regularly scheduled hours for scheduled or unscheduled district and public events. Under direction, provides bilingual support between the school, home, and the community; provides assistance to school families who may be eligible for various community services; and performs related work as required. JOB DUTIES: Serves as a liaison to facilitate communication about students which will help teachers and provide information to the parents/guardians about the school and its policies and programs; works closely with site leadership and staff to interpret for student-related matters; provides oral interpretation for a variety of meetings such as teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, attendance meetings, and other meetings as assigned; plans, coordinates, and presents parent education programs on a variety of topics, as directed; assists with the referrals to community agencies for student and family needs; assists parents/guardians with applications and forms as appropriate; encourages parents/guardians to attend and participate in various workshops, meetings, advisory committees and other special events and may provide transportation if approved by an administrator; provides written translations such as flyers, newsletters, emails, and other communications; may take students home who become ill or for other reasons cannot remain at school; may assist site leadership or staff with home visits as needed; provides oral interpretation for a variety of meetings such as parent-teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, poor attendance meetings, and other meetings as assigned; and performs a variety of related clerical duties to support school and parent education programs. Complete available at ************ under Employment/Classified Job Opportunities/Job Descriptions EMPLOYMENT STANDARDS Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. A SUCCESSFUL CANDIDATE REQUIRES THE FOLLOWING…. Knowledge of: Correct English and designated world language usage, including spelling, punctuation and grammar; computer programs and software including specialized language word processing software programs; telephone and office etiquette and procedures; school programs and policies, and community resources; cultural nuances of designated language; and vocabulary related to a school district environment. Ability to: Promote school and district activities and encourage families to participate in them; learn about community services available and explain them to families; communicate effectively in the English language and the language of the community, both in oral and written form; work cooperatively with students, parents, teachers, site leadership, and representatives of various community groups and agencies; operate computers and other standard office equipment and software effectively; and maintain accurate office records. Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. WE ARE ONLY ACCEPTING ONLINE APPLICATIONS. You must submit an application and complete the supplemental questions. Resumes are not accepted. Incomplete applications will be rejected. Click the red button below to apply.

Salary Range: $23.00-$28.62 per hour The Ambulatory Care Network (ACN) is a department within the Los Angeles County Department of Health Services (DHS). It is committed to providing world-class, compassionate health care that is safe and accessible for everyone. Our community-based health clinics offer quality primary care and specialty care services for families within the Los Angeles County. The ACN Patient Access Center helps align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. It also helps enhance and support access to clinic services within the ACN Network of clinics across DHS. Description Interacts with patients via phone using call center software while demonstrating a high level of customer service; makes and receives calls; determines when language interpretation is needed and utilizes interpreter services when necessary to ensure language access standards are met. Requests demographic information to assure proper identification of caller, schedules appointments to a variety of ACN facilities according to guidelines; orients patients by providing direction to appropriate locations and/or services. Reviews insurance verification for specific health plans and follows all standardized workflows to assure patient is visit ready. ESSENTIAL FUNCTIONS Answers phones. Follows appointment-making processes and procedures per policy. Completes accurate patient scheduling by following detailed algorithms. Ensures accurate verification of patient demographic information and payor source coverage details. Identifies discrepancies in coverage or empanelment and appropriately refers cases for processing. Determines which appointments (types, date, time, provider) meet the patient's needs and schedules / confirms appointments accordingly. Sends message(s) using Electronic Health Record (EHR) platform and/or transfers callers to appropriate departments. Enters scheduling notes and relevant information when needed. Provides assistance with scheduling and rescheduling appointments for various types of appointments for various types of requests (primary, specialty, etc.). Operating Systems: Ability to use several technology platforms simultaneously. Assures proper understanding and adherence to primary and specialty care scheduling guidelines rules. Customer Services: Adheres to LACO-DHS behavior and appearance standards. Demonstrates strong customer service and communication skills. Treats patients with courtesy and respect. Adheres to HIPAA and patient confidentiality. Job Qualifications Excellent communication skills Ability to work independently Ability to use several technological platforms simultaneously Provide personalized customer service by responding to patients' individual needs Ability to provide clear and concise instructions Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration. Utilizing scripts and tools appropriately Understanding and striving to meet or exceed metrics established by department Education/Experience Contact center experience desirable Bilingual in English and Spanish preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Successfully clear the Live Scan process through Los Angeles County. Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, and TEAMS, etc. PHYSICAL DEMANDS Stand Occasionally Walk Occasionally Sit Constantly Handling Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Not Applicable Lift / Carry Occasionally - Up to 15 lbs. Push/Pull Occasionally - Up to 15 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoor Temperature Controlled This is a temporary, grant funded position. Employment is provided by Heluna Health. Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Tranquil Oaks Hospice Care is currently seeking a Hospice Liaison to join our exceptional team. The Hospice Liaison, in conjunction with the Admission Team, is responsible for activities and actions related to promoting the services and expertise of Tranquil Oaks Hospice Care to the medical community and to patients and family members. At Tranquil Oaks Hospice Care, patients always come first. OVERVIEW: Evaluate patients for potential hospice appropriateness as ordered by the physician. Obtain agreement for admission of patients and families who meet admission criteria and who make an informed decision about the services. Assist with patient intake and completion of required forms. Organize/support education activities with referral sources. Communicate effectively with customers individually and in group settings. Other duties and responsibilities as assigned. QUALIFICATIONS: At least 2 years of similar sales and marketing experience in the hospice/healthcare industry is preferred. Must maintain current CPR/First Aid training. Excellent verbal, written, and interpersonal communication skills. Proficient in telephone techniques including phone etiquette and handling of calls. Ability to work as a team player and multi-task. A valid drivers license with an automobile in good working order that is properly registered and insured. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: On the road

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Major Tasks, Duties and Responsibilities Facilitates and implements tobacco policy campaign activities. Networks with community agencies to establish strong working relationships. Researches community resources and establishes community partnerships. Attends community meetings, City Council hearings, and provides public testimony as needed. Partners and communicates with community stakeholders both verbally and in written communications. Assists Project Coordinator in creating and conducting community educational presentations. Utilizes cultural and ethnic wealth within communities and assists in developing culturally relevant materials to support policy campaigns. Participates in local and countywide coalitions. Conducts community assessments and key informant interviews. Works collaboratively as a team member with all staff members. Works in support of the LA County Work Plan goals and objectives. Other duties as assigned. Qualifications REQUIRED KNOWLEDGE: Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. Bilingual abilities may be required within certain BHS programs. High school diploma or equivalency. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. Ability to communicate clearly with clients, staff, peers, supervisors and non BHS resources. Strong written communication skills, with an eye to editing, including appropriate use of grammar, spelling and punctuation. Ability to demonstrate/convey respect for cultural and lifestyle diversities of clients and staff. Ability to present to diverse communities/populations, at all levels of internal/external organizations. Proven track record of, and ability to demonstrate ethical and professional standards of behavior. DESIRED KNOWLEDGE: Knowledge of drug and alcohol dependency, mental health, family systems and 12-Step/recovery resources in the community. Bachelor's degree or relevant experience in the fields of public health, public policy and or community organizing. Ability to utilize Social Media and update content to develop and manage campaigns. Ability to recognize personal biases working within diverse populations. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer and telephone keyboard reach. Light to moderate lifting is occasionally required (up to 25 lbs.) Ability to sit at a computer terminal for an extended period of time. Ability to travel locally. WORK ENVIRONMENT: Moderate noise (i.e. office with computers, printers, phone, light traffic) Professional office environment. Vision, hearing, manual dexterity and eye-hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. Specific qualifications may vary based on assignment. The supervisor will initial those items on the following list, which apply and write N/A to indicate those qualifications, which are not applicable: _____ Certification as domestic violence counselor required in lieu of chemical dependency counselor certification. _____ Certification as domestic violence counselor required in addition to chemical dependency counselor certification. _____ Class “B” California Driver's License. _____ Class “C” California Driver's License _____ Personal vehicle with liability insurance for reimbursable mileage, generally short distances. _____ First Aid certification, obtain within 90 days of employment and maintain current hereafter. _____ CPR certification, obtain within 90 days of employment and maintain current thereafter. _____ Medication training required within 30 days of employment; including observation of client self-administration of medication and administration of intranasal naloxone. _____ Bi-lingual (specify: ___________________) _____Obtain NPI Number _____ Develop computer skills adequate to perform electronic health record/word processing duties within 90 days of employment. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

DescriptionJob Title: Case Management Coordinator IDepartment: Health Services - ICM About the Role: Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies. What You'll Do Comply with CM policies and procedures. Annual review of selected CM policies Provide support to case managers on day-to-day activities Sort, stamp and distribute incoming faxes Create authorization/tracking numbers for all discharge planning admissions Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others) Update authorization notes to include the status of tracking number Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status Assist in researching problems that occurs in case management department in a timely fashion Responsible for follow-up and returning department calls File and scan hospital records as assigned Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day Attend to provider and interdepartmental calls in accordance with exceptional customer service Demonstrate professional responsibility in the role of Discharge Planner Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME Follow up call to Home Health admitted on a weekends Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it Doing on-call after office hours/weekends when needed a coverage Other duties as assigned Qualifications High School Graduate or equivalent A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes Proficient with Microsoft applications' and EZCAP Good organizational skills Good verbal and written communication skills Must have the ability to multitask and problem solve in a fast pace work environment You're great for this role if: Punctuality, precision with details, creativity, etc. would be helpful for this position Ability to follow directions and perform work independently according to department standards Able to function effectively under time constraint Able to maintain confidentiality at all times Willingness to accept responsibility and desire to learn new task Ability to comply and follow company policies and procedures Must be a strong team player, punctual and have excellent attendance record Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr., Monterey Park, CA 91754. The total compensation target pay range for this role is $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient. REPORTS TO: Director of Operations or Executive Director SUPERVISES: None QUALIFICATIONS: Education: Bachelors' degree in health care related field is preferred. Credentials: None Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred. Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred. Other: Valid Driver's License and current automobile insurance. FUNCTIONS & RESPONSIBLITIES: 1. Work in conjunction with the admission team. 2. Meet with facility staff and other community members to establish an organizational presence within assigned territory. 3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed. 4. Goes into the field and establishes presence of our organization to our service members. 5. Responds to referrals for evaluation and/or admission to the organization's program. 6. Verifies and completes all admission and financial information. 7. Explains the program to patients, family members, and other referral sources. 8. Works with admission team for referrals, admissions, and care coordination of patient and family needs. 9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program. 10. Attends and participates in in-services, staff meetings and case conferences. 11. Completes all documentation in an accurate and legible manner. 12. Complies with company policies and procedures, laws and regulations and standards of practice. 13. All other tasks and duties deemed necessary and appropriate. View all jobs at this company

Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). ACN was created to align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. The LA Health Portal Contact Center works to outreach to patients to enroll in the LA Health Portal (patient portal) and outreach to patients to improve their health metrics. This position is to assist with enrolling patients in the LA Health Portal (Patient Portal) across DHS and outreaching and scheduling patients for quality metrics (example: flu vaccine). Description The position of Senior, Community Health Worker, acts as a liaison in linking patients to the LA Health Portal (patient portal) and primary care services (example: schedule a flu shot) in a contact center environment by processing referrals and scheduling appointments to any LAC-DHS 4 hospital-based clinics or 18 ambulatory care centers. Qualified individuals will use several technological platforms including: ORCHID electronic health record Call Center platform (Telax) Bidirectional texting platform (Artera) Cherwell - email bidirectional messaging DHS and other related websites to assist in determining insurance coverage This high volume and fast-paced contact center interact with patients inbound and outbound phone calls while using sophisticated call center software and providing a high level of customer service. It assists patient/significant others in obtaining and securing language access services to meet cultural and linguistic needs. Obtains demographic information to assure proper identification of caller, adhere to HIPAA and patient confidentiality requirements. May act as the patients' first point of contact with LA County Health Services. Essential Areas of Responsibilities LAHP Call Center: Make and receive phone calls and text messages in designated applications to assist patients to enroll in and use the LA Health Portal. Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient's smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Patient Access: Answer phones; Perform appointment making processes; complete accurate patient scheduling and registration, such as verification of patient demographics and pay or coverage. Operating Systems: Ability to use several technological platforms simultaneously assuring proper understanding of scheduling Customer Service: Adhere to LAC-DHS behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat patients with courtesy and respect; Adhere to HIPAA and patient confidentiality Call Center Agent Duties and Responsibilities LA Health Portal: Interacts with patients over the phone to enroll patients in the patient portal using a high level of customer service and cultural competency. Meet team enrollment goals Goal: 50+ enrollments per week 10 total enrollments and/or appointments made per day when working on enrollments and quality improvement campaigns simultaneously. Determines when language interpretation is needed and utilizes interpreter services when necessary, to ensure language access standards are met. Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment). Provides technical assistance to patients experiencing Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.) Records and reports a log of selected patient Updates navigation log daily. Inbound calls via Telax Bidirectional text messages via LA Health Link If unable to fill out logs by end of day email supervisor to notify. Updates personal outlook calendar with daily activities and assignments: Share calendar with program supervisor, and Communicate issues that may happen with manager. Meets with supervisor on a weekly or bi-weekly basis to discuss program development and support. Reports all technical issues experienced for examination and resolution to team chat and IT solutions when needed. Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations. Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives. May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be Participate in special projects as needed and perform other duties as Referrals and Appointments Processes referrals and schedules appointments to any LAC-DHS 4 hospital- based clinics or 25 ambulatory care centers. Supports flu vaccines scheduling and other primary care quality improvement goals by educating and informing patients of services and scheduling patients for clinic appointments. Communicates and implements patient campaigns via phone, bidirectional texting, or other channels to inform patients of primary care updates and engage them in preventive care measures. JOB QUALIFICATIONS Bachelor's Degree preferred but not required Customer Service experience preferred. Excellent verbal communication, and the ability to convey important information clearly and effectively Education/Experience Bachelor's Degree preferred but not required 1 year of experience in related field preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Other Skills, Knowledge, and Abilities: Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc. Bilingual in Spanish and English preferred but not required Excellent delegator and mediator People person, able to provide excellent customer service Quick decision-making and problem-solving abilities Excellent time management Responsible, goal oriented and organized Strong attention to detail and able to multitask Confident, proactive, and willing to take on workplace challenges Strong listening skills and receptive to feedback Works to positively motivate others PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling / Fingering: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 25 lbs Push/Pull: Occasionally - Up to 25 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect