Liaison jobs in New Hampshire - 82 jobs

Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program. Daytime hours (7:00 AM - 3:30 PM), and no weekends 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off Job Summary: As our Post Liaison, you are responsible for facilitating communication and cooperation between people and organizations like the National Visa Center, the U.S. Customs and Immigration Service, and the U.S. Department of State. You will play an integral part in aiding our overseas posts, and managing inquiries from all over the globe. You may even have opportunities to travel overseas to work directly with our posts. Once you're a part of this seven-person unit, our benefits package helps take care of you and your family in many ways, including an excellent Employee Assistance Program. Career development is as important to us as it is to you, which is why we love to promote from within. In this role you will: Establish and maintain effective communications and liaison activities with Foreign Service Officers to resolve immigrant visa processing questions before they become issues Provide guidance to Visa Support Service employees on documentary and process requirements when preparing casework for transmission to consulates Track visa appointment scheduling to ensure that foreign consulates receive the volume of casework necessary to fill their interview slots Assist Unit Managers and the Assistant Operations Manager to ensure timely resolution of issues and identify training needs for staff supporting document review processing Actively engage visa processors to ensure that they understand the requirements of individual foreign posts Maintain up-to-date knowledge of systems used in processing visa applicants to assist consulates in responding to a broad array of processing questions You may be required to perform other duties as assigned to advance the unit's mission. Requirements Your Minimum Qualifications to be a Post Liaison: Must be able to obtain and maintain a SECRET-level federal security clearance You must be a U.S. citizen High school diploma Two (2) to three (3) years of visa application processing experience Strong written and verbal command of the English language Excellent interpersonal and communication skills Must be a self-starter who is a proven problem solver Must demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate issues, and disseminate information to a wide audience Positive attitude focused on customer satisfaction Preferred Qualifications: Associates degree, or BA/BS degree Knowledge of the National Visa Center programs and processes One (1) year experience in immigrant visa document review processes Additionally, you must successfully complete a credit and criminal background check and be able to obtain a Secret-level federal security clearance. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture! SUMMARY: The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home. ESSENTIAL FUNCTIONS: Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation. Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs. Delivers equipment to patient's room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions. Maintains working knowledge of home medical equipment and DASCO products and services. Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind. Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations. Encourages and grows relationship with hospital partnership team members. Other duties as assigned by the branch office manager. Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication Proficiency Compliance Customer service / Client focus Empathy Stress Management POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position, and hours of work and days are typically Monday through Friday, 9:00 a.m. to 6:00 p.m. and includes weekends, but are subject to change based on branch needs. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a hospital setting, and also spends some time in a professional office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; walk; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Some travel is required between the branch and hospital location. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind101

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Community Health Worker is responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Job Summary Primary Responsibilities: - Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes. - Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions. - Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs. - Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services. - Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals. - Develop and implement health promotion programs and activities to address community health needs. - Collect data and maintain accurate records of patient interactions and outcomes. - Attend meetings and trainings related to community health promotion and education. Qualifications What You'll Bring Requirements: - Bachelor's Degree in Public Health, Social Work or related field of study. Experience in lieu of degree can be accepted. - 2+ years of experience in community health outreach, health education, or related field - Valid Driver's License Preferences: - Community Health Worker (CHW) Certification Additional Knowledge, Skills and Abilities: - Demonstrated ability to work effectively and provide advocacy for all populations and communities. - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Schedule and Work Model - Full time (40 hours) Monday through Friday, 8am-4:30pm - Hybrid - Field travel to meet with patients in the community as needed Remote Type Hybrid Work Location 67 Corporate Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Service Coordinator is responsible for providing oversight of all service activities across all service locations. This position will develop, implement, and manage service strategies and processes, with focuses on scheduling and routing, performance metrics, service planning and output, profitability, organizational development, and workforce planning. The candidate will also assist in short-term and long-term strategic planning for the Service and Installation Department, with the goal of accommodating anticipated growth. Essential Duties: Supports the Business Support team, by using performance data, department knowledge, and direct observation to drive efficiency and accountability. Drives efficiency and accountability among the Service Support Specialists by monitoring daily office or field activity, coaching team members through difficult situations, assisting them with office workflow or technical situations, and providing guidance for basic conflict resolution. Personally, ability to perform one or more specific functions of the service department, including: customer service, scheduling and dispatch of service work, parts ordering, performing inventory, paperwork flow, and service billing. Executes other tasks and duties assigned by the Business Support Manager. Requirements Technical Requirements: Prior fuel service operations experience. Experience with Cargas Energy fuel operations software preferred. Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications. Technical or business degree preferred. Leadership, Education & Training Requirements: Demonstrated leadership and supervisory background, with an emphasis on setting direction, coaching in a positive manner, team building, promoting safety and accountability, and achieving organizational goals. Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach. Concise, effective verbal and written communications skills. Ability to excel both individually and as part of a larger team. Strong skills in strategic planning, while retaining the ability to execute tactically by organizing multiple processes and prioritizing duties in a multitasking and rapidly changing work environment. Project management experience, featuring strong organizational skills, attention to detail, and accuracy. Prior operations experience is preferred, but not required. The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder. Benefits: Employee Discount on gasoline, and residential propane and oil Medical, Dental, and Vision Insurance 401K Retirement Plan with Company Match Paid Time Off Company Paid Life Insurance and Optional Life Insurance Short-Term and Long-Term Disability Critical Illness and/or Accident Insurance Compensation: Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is PAY: $26.00 - 35.00 About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, we're more than a company - we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets. Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law. Haffner's is committed to providing a safe work environment for all employees. HOPHP Salary Description $26 - $35.00

Seasonal Dates: April 13th, 2026 - October 31st, 2026 Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime! The Programming and Outreach Coordinator (OC) position is a three-season position that is on a full-time 6 month contract from mid-April to mid-November, and part-time contract from January to April. This position is partially office-based and partially field-based during the high season. The fundamental responsibility of the BCP is to protect the surrounding natural resources by offsetting recreational impacts, and to provide maximum benefit to the public who use the AMC managed backcountry campsites. The OC plays a critical role in caretaker training and backcountry public education, specifically with respect to organized groups. The OC position is collaborative not only within the Trails Department, but with other AMC departments such as A Mountain Classroom, Accounting, AMC Research, and AMC PR. The OC is also responsible for maintaining a variety of databases and entering and analyzing program use and financial data. The OC should anticipate spending 40% of their time in the field while ensuring to fulfill all their administrative duties throughout the season. The OC largely designs their own schedule based on the needs of the program, and they should expect to work a regular 40-hour week (although at times they may need to work more than that). The OC reports to the Backcountry Resource Manager but works collaboratively with the BCP Field Coordinator. What you'll be doing at AMC Assists in seasonal caretaker staff hiring, interviews, and training Supports with pre-season airlifts and bark prep (human waste composting system) Opens and closes backcountry campsites as needed Creates and manages backcountry caretaker schedule and caretaker binder resources Manages Group Notification System (GNS) Collaborates with AMC IT to ensure form visibility and functionality on outdoors.org Weekly notifications to BCP leadership team Maintains open lines of communication with and contact info for organized groups Communicates with site users about Leave-No-Trace best practices, USFS rules, and trail advice Collaborates with AMC PR to create social media posts and educational blogs Responsible for data entry and graphic visualization of BCP Site Use and Finances Creates framework for training schedule and midsummer appreciation day Site visits caretakers at least once throughout the season to model expectations (projects, visitor interactions, site maintenance) and support caretaker wellbeing Fills-in as site caretaker when needed Contributes to field projects and outstanding field needs (overdue runs, shelter projects, etc.) May support or lead specialized programs/initiatives such as site phenology plots, privy outreach, Bear Canister campaigns, SOLSA liquid separator system, alpine steward and trail volunteers, etc. Qualifications What AMC is looking for Strong working knowledge of Microsoft Excel functions Excellent interpersonal and communication skills Leave-no-trace trainer (minimum) Wilderness first aid (minimum) Adaptable to last-minute schedule changes/program needs Flexible work schedule Attention to detail Willingness to travel Strong interest in backcountry education and management Experience living and working in the backcountry Working knowledge of AMC Backcountry Campsite Program What AMC Can Offer You Salary range: $21.50/ Hourly We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Room & Board: Dorm-style room for $75/week - meals included, too! Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week Retirement: Voluntary 403(b) Contribution Paid Time Off: earn up to 10 days of paid earned time depending on length of service Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 4 Free nights at AMC locations Prodeals discounts on equipment & gear and more! To Apply: Please include a resume and cover letter. No phone calls or agencies please. AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results

The Manchester School District offers a full benefits package to all eligible employees including: Anthem Medical insurance Anthem Vision insurance Delta Dental insurance Company funded HSA for select Anthem health plans Flexible spending accounts Retirement pension plan Tuition Reimbursement Gym Reimbursement Company sponsored life insurance 403(b) tax sheltered annuity plan Vision discounts Medical incentive rewards Employee assistance program Many more. Minimum Qualifications and Requirements: Associate's degree or at least two years of college. Evaluation & verification of international higher education transcripts/degrees is required through an accredited service. Any evaluation agency that is a current member of the National Association of Credential Evaluation Services (NACES) can be used for this purpose. Written and spoken fluency in applicable World language(s) at the intermediate-high level, as determined by either the AAPPL or Avant STAMP 4S world language assessments, which are aligned to the National Council of State Supervisors of Foreign Language (NCSSFL) & American Council of the Teaching of Foreign Languages (ACTFL) language proficiency benchmarks. Ability to work with families, diverse cultures and organizations. Must be proficient in the use of technology, systems and software. Valid NH driver's license Multilingual Liaisons serve as a critical link between the school and families with limited English proficiency. Multilingual Liaisons facilitate two-way communication between our multilingual families and school staff. Our team of Multilingual Liaisons are dedicated to building meaningful relationships with students and families to support engagement, collaboration and student success. Major Responsibilities: Provide language assistance services through interpretation and translation to families with limited English proficiency (LEP). Help to promote effective cross-cultural communication between students and families with limited English proficiency to school staff. Provide school staff with updates about the challenges facing culturally and linguistically diverse students and families. Provide language assistance and sociocultural support to LEP families during school registration and orientation. Assist with various school and district family and community engagement events to ensure access to LEP students and families, both during the school day and outside of school hour, including, but not limited to, open house events, parent teacher conferences, disciplinary hearings, special education related meetings, and summer events and programs. Conduct home visits and/or ongoing outreach to culturally and linguistically diverse families to support student success. Assist LEP families in the registration process for student participation in after-school activities. Provide language assistance and sociocultural support within the classroom context for Newcomer students to ensure a successful transition to the district. Application Procedure: The Manchester School District uses this Applicant Tracking on-line application platform, please visit our site: ******************************* The Manchester School District's website is *************

Intake Coordinator - Recovery | Sobriety Centers of New Hampshire | Laconia, New Hampshire About the Job: PURPOSE STATEMENT: The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families. Roles and Responsibilities: ESSENTIAL FUNCTIONS: · Conducts pre-admission assessments. Completes admission pre-certification as needed. · Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures. · Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals, · Responds and reacts to the needs of referred clients. · Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered. · Decides which Interventionist and facility to recommend, the dates, and the travel. · Works closely with other department as well as external parties to ensure the timely admission of clients. · Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process. · Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions. · Screens calls from referrals and sets up transportation for admission. · Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions. · Greets and assists clients, visitors and staff at the front office. · Oversees the traffic flow and incidents in the lobby area. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · High School Diploma or equivalent required. Bachelor's Degree in social work, psychology, counseling, or other related field of study preferred. · One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field. · Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities. · Knowledge of community resources. · Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures. LICENSES/DESIGNATIONS/CERTIFICATIONS: · CPR certification and de-escalation training required (training available upon hire and offered by facility). · First aid may be required based on state or facility requirements. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor. Why Sobriety Centers of New Hampshire?Sobriety Centers of New Hampshire offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Sobriety Centers of New Hampshire is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We're Hiring: Youth Resource & Outreach Specialist (Part-Time) At Waypoint, we believe every young adult deserves to feel safe, seen, and supported - no matter where they're starting from. We're looking for a Youth Resource & Outreach Specialist to help walk alongside young adults (ages 18-24) experiencing housing instability or homelessness. The Youth Resource & Outreach Specialist provides low-barrier, trauma-informed, and youth-centered support to young adults ages 18-24, with a particular focus on those ages 22-24, who are experiencing housing instability or homelessness. This hybrid role blends street-based outreach, progressive case management, and Youth Resource Center (Drop-In) support. You'll meet young adults where they are-on the streets, in the community, and at the Drop-In Center-building trusting relationships, addressing immediate needs, and supporting pathways toward safety, stability, and lasting connections. This position plays a vital role in ensuring the Youth Resource Center is a welcoming, safe, and accessible space while expanding program reach through meaningful outreach and community partnerships. If you believe in harm reduction, positive youth development, and showing up with compassion and consistency, we'd love to hear from you. ✨ Trauma-informed✨ Youth-centered✨ Harm-reduction focused 📍 In-person | Strafford County & Eastern Rockingham County🗓 Part-Time | Monday, Wednesday, Friday (9-5) If you're compassionate, courageous, and believe that all humans matter, we'd love to hear from you.👉 Apply today at ******************************* and help bring comfort, connection, and opportunity to Help Along the Way.

Title: Homeless Outreach Specialist Job Type: Full-time (40 hours/week) **5,000 sign-on bonus for all Full-time Clinical Positions** About Us: Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we're committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of The Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment. Job Description: We are seeking someone who is energetic, engaging, and community-oriented and is interested in working in the greater Manchester community, identifying individuals who are experiencing homelessness or at risk of becoming homeless, in need of mental health treatment, and providing them with short-term counseling, case management, and referral services. Our Homeless Outreach Specialists provide outreach to shelters, encampments, community human services agencies, and anywhere that our neighbors experiencing homelessness may be located. The ability to engage and partner with various community service agencies for the benefit of those experiencing homelessness is a must. Requirements Education: The position requires a bachelor's degree in psychology, social work, rehab counseling, or education/counseling from an accredited college or university. Experience: Minimum of 2 years working with persons receiving mental health services required. Qualifications: Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy. Job type: Full-time Skills and Competencies: Commitment to teamwork Self-Starter, Independent Time management and organizational skills are a must. Excellent ability to communicate effectively with co-workers, staff, clients, and community partners. Benefits: Health Insurance Dental coverage Vision Coverage Personal Time Off (PTO) Extended Illness Leave (EIL) 7 Paid Holidays 403(b) Retirement Plan Tuition Assistance Short- and Long-term Disability Life Insurance Flexible Spending Accounts (FSAs) for Medical and Dependent Care Flexible Work Options Performance Bonuses Employee Assistance Program (EAP) Company Discounts Employee Recognition Events Competitive Salaries *Supervision towards Clinical Licensure *Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. "Find your why!"**************************** Salary Description 22.21-27.10

About the Company Launched in 2018, OI Infusion aims to improve the patient and provider experience while simultaneously lowering costs for both providers and payers. The company operates both an infusion management service organization (MSO) and a network of multi-site ambulatory specialty infusion centers, called Novella. The MSO business line offers services such as staffing, managing operations, and revenue cycle operations for physician practices, enabling the specialty groups to provide infusion services to their patient base. We help our partners treat their patients in a comfortable, convenient, and affordable setting. The Novella ambulatory specialty infusion centers, allow for the business to contract directly with payers and are a major lever for future growth. Since its inception, Novella has scaled to operate over 35 clinics in the New England region. Position Summary The Patient Intake Coordinator will work with patients and insurance providers to perform pre-certification and insurance verifications for infusion services. Pay: $24.00 - $28.00 per hour (DOE) Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Performs pre-certification and obtains authorizations and referrals as required by payor guidelines and in accordance with OI Infusion procedures Verifying all information on authorization requests are accurate and received/process by insurance companies accordingly Gathers medical documentation to support the patients' treatments for further review Manages treatment schedule to ensure patients' authorizations will be completed timely and treatments will remain undisrupted Reviews and approves assigned orders utilizing department guidelines Minimum Qualifications 1-2 years of insurance verification experience in the medical field Obsessive focus on patient-experience Excellent verbal and written communication skills Organizational skills Attention to detail Ability to work in a team as well as independently Benefits: Medical, dental and vision coverage Company paid Short Term Disability Employee Assistance Program Paid Time Off including PTO and paid holidays Paid Parental Leave 401k w/ employer match Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Powered by JazzHR QZvbfozwVC

Seeking full-time Outreach Specialists to join our ACT team! If you like making a difference in your community and are passionate about working in a nonprofit organization Seacoast Mental Health Center is an excellent choice! Key Responsibilities The Adult Services Department of SMHC is looking for an energetic, dedicated, experienced individual to join our Portsmouth-based Assertive Community Treatment Team (ACT). This position requires coordinating services and providing direct support, advocacy and assertive outreach to adults with mental illness. The ideal applicant must possess a Bachelor's degree in Social Work, Psychology, Human Services or the equivalent and preferably have one year of experience working in the field. Regular schedule may include weekend hours. Other Requirements Must also demonstrate excellent communication skills, both verbally and in writing. The Outreach Specialist must hold a valid driver's license and be able to demonstrate a "clean" driving record. CPR/First Aid training is recommended. Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.

Job DescriptionSalary: Coos County Family Health Services (CCFHS) is seeking a Community Health Worker to join our team at our Colebrook, NH location. This position is available for 3240 hours per week and is benefit eligible. The Community Health Worker will support patients by connecting them with community resources, promoting access to care, and assisting with care coordination to improve health outcomes. Position Summary: Conducts culturally sensitive home assessments for identified at-risk patients and their families to improve overall health outcomes in the community. Works closely with the clinical team and provides reinforcement of education and instructions, referral to community resources, and ongoing communication. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Act as a liaison between the patients/families, clinical practice and community agencies and referral services. Remain a partner and source of contact for a family system until it connects with the appropriate services or until the family declines follow-up. Help individuals, families, groups, and communities develop their capacity and access to resources, including health insurance, food, housing, quality care and health information Help health care and social service systems become culturally relevant and responsive to their service population Help people understand their health condition(s) and develop strategies to improve their health and well being Help to build understanding and social capital to support healthier behaviors and lifestyle choices Deliver health information using culturally appropriate terms and concepts Link people to health care/social service resources Advocate for local health need Translate and interpret for clients and health care/social service providers Under general supervision, provide basic education to patients and families. Advocate for patients and families in the clinic and community. Work in partnership with other service providers in Coos County (ie. law enforcement, school system and others). Establish and maintain effective working relationships with staff, administrators, partnering agencies, elected officials, government agencies, businesses, customers, and the public. Conduct home visits/assessments to identify home triggers and risks and develops a plan to reduce them. Meet regularly with the practice team to review cases, identify next steps and priorities, and plan feedback to providers and community partners. Position Qualifications: License/Certification/Education: Required: Equivalent to high school education and some relevant college courses. Reliable transportation with a valid NH Driver's license. Preferred: Associate degree or bachelor's degree in related field. Experience/Skills: Being Bilingual (French/English) a plus. Must have familiarity with local community. One year of experience in a clinical office or community outreach setting. Experience working with diverse populations. Excellent oral and written communication skills. Able to work independently, yet function as part of a larger team. Computer skills. Ability to work evening and weekends as needed.

Full-time Description If you are in the process of obtaining an associate's or bachelor's degree and have lived experiences, please apply! Greater Nashua Mental Health is looking for a full-time Community Support Specialist to join our Adult Services Team! The Community Support Specialist provides community-based support to adults who are seeking recovery services from a mental health condition, and other co-occurring disorders in their natural environments. Duties & Responsibilities: Engages clients in targeted interventions, including evidenced-based interventions (i.e., Motivational Interviewing), aimed at supporting improved functioning in the community. Conducts outreach for clients within assigned caseload when disengaged in treatment, per the missed client appointment policy. Completes all documentation for each service delivered, outreach attempts, and team discussions within 3 business days (with first day being date of service/event). Strives to complete documentation collaboratively with clients so notes are completed on the same day of service. Attends mandatory weekly team meetings for primary caseload assignment, in order to discuss and document pertinent client care discussions, as part of an integrated team approach. Attends individual scheduled supervisions, weekly group supervisions, and required trainings as part of professional development and to enhance client care. Requirements Qualifications: High School Diploma or GED equivalent required. Applicants that are in process of obtaining an Associate's degree or have lived experiences that provides an understanding of mental illness, are preferred. Basic education/knowledge on mental health conditions. Strong collaborating skills and an ability to work effectively both independently and as part of a team. Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive. Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $18.51-$26.20 per hour

Job DescriptionWe are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way. What We're About We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. Ownership-Takes initiative, being accountable and caring about the outcome Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day. Urgent - We move quickly and with purpose. Patients are waiting, and our work matters. We're looking for an Insurance & Intake Coordinator -- a "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be primarily based in Alexandria. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. In this role, you will: Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients Communicate referral process and status to patients in a customer-centric way Openly communicate with referring/prescribing providers Assist in maintaining medical inventory and office supplies Dedicated 6 week training plan to help you succeed in your role Here's what we're looking for: Passion for Patient Care, and Delivering Exceptional Patient Experiences Health Care Experience Required Prior Experience in Infusion is Preferred Insurance Prior Authorization Experience Medical Terminology Experience Overall Medical Insurance Experience Ability to quickly grasp new apps Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: Salary starting at $25/hr Medical, dental, and vision insurance through our employer plan Short- and long-term disability coverage Matching 401k 15 Days PTO - and we want you to take it! Competitive paid parental leave and flexible return to work policy Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision. Compensation Range: $24.00 - $25.00

PathWays has been serving individuals with developmental disabilities and their families in Sullivan and Lower Grafton counties of NH for over 50 years. Our Self-Directed Service Coordinators work in partnership with individuals, and those who support them, in designing, implementing, and monitoring supports and services that promote individual choice and decision-making authority. This position requires a dynamic individual with the ability to work collaboratively within an individual's team, has excellent time management skills, and a passion for supporting individuals to pursue their best lives. Duties Carry a caseload of 25-30 individuals. Establish and maintain a fluid schedule of quarterly visits and monthly contacts with individuals and families. Facilitate person-centered annual planning meetings to support individuals in a manner that promotes individual choice and maintains a focus on individuals' strengths, interests and motivations. Complete and track all regulatory compliance requirements such as creation of annual service plans, monthly documentation, and quality assurance tracking across several systems. Work in partnership with individuals and their families to develop individual budgets and to monitor the implementation of those budgets through routine reviews of financial statements. Provide support to address quality or areas of concern expressed by individuals or their families through cooperation with other team members in a responsive and dynamic manner. Have a comprehensive understanding of the needs and circumstances of the individuals and families you serve. Build and maintain an understanding of the Developmental Disability and Children's In Home Support Medicaid waivers. Requirements Bachelor's degree in human service or related field is highly preferred. 2-3 years of case management or similar experience required. Additional years of relevant experience may be substituted for degree. Previous experience with developmental disabilities is preferred. Valid driver's license, proof of personal automobile liability insurance coverage, and access to a reliable vehicle for required regional travel. Mileage reimbursement is available for travel required for the role. All applicants must complete a comprehensive background check that includes a criminal background check, MVR, BAAS, DCYF, and OIG check. Maintain a positive, professional attitude within the Agency and in the community, supporting the Agency's mission statement as well as all policies and procedures. Demonstrate commitment and provide support in a manner that promotes individual choice and decision-making, to the extent that each individual and their support network are willing and feel capable. Candidates must provide at least two professional references. Proficiency with documentation and MS Office (Word, Outlook, Excel) as well as the ability/willingness to learn new programs. Benefits Hiring Bonus Comprehensive benefits including health, dental, vision, company-paid life and disability insurance, and a 403(B) retirement plan Generous paid time off Paid holidays Mileage reimbursement Optional hybrid-remote work Pay: $21.00 - $23.00 per hour Work Location: Claremont, NH Schedule: Mon-Fri, 8:30am - 5pm. Partial hybrid-remote work optional. If you are ready to make a lasting impact and help individuals with developmental disabilities live their best lives, we want to hear from you! We will train the right person, so if you have the passion, we encourage you to apply. We are an EEO employer and welcome people of diverse backgrounds and experience.

PathWays has been serving individuals with developmental disabilities and their families in Sullivan and Lower Grafton counties of NH for over 50 years. Our Self-Directed Service Coordinators work in partnership with individuals, and those who support them, in designing, implementing, and monitoring supports and services that promote individual choice and decision-making authority. This position requires a dynamic individual with the ability to work collaboratively within an individual's team, has excellent time management skills, and a passion for supporting individuals to pursue their best lives. Duties Carry a caseload of 25-30 individuals. Establish and maintain a fluid schedule of quarterly visits and monthly contacts with individuals and families. Facilitate person-centered annual planning meetings to support individuals in a manner that promotes individual choice and maintains a focus on individuals' strengths, interests and motivations. Complete and track all regulatory compliance requirements such as creation of annual service plans, monthly documentation, and quality assurance tracking across several systems. Work in partnership with individuals and their families to develop individual budgets and to monitor the implementation of those budgets through routine reviews of financial statements. Provide support to address quality or areas of concern expressed by individuals or their families through cooperation with other team members in a responsive and dynamic manner. Have a comprehensive understanding of the needs and circumstances of the individuals and families you serve. Build and maintain an understanding of the Developmental Disability and Children's In Home Support Medicaid waivers. Requirements Bachelor's degree in human service or related field is highly preferred. 2-3 years of case management or similar experience required. Additional years of relevant experience may be substituted for degree. Previous experience with developmental disabilities is preferred. Valid driver's license, proof of personal automobile liability insurance coverage, and access to a reliable vehicle for required regional travel. Mileage reimbursement is available for travel required for the role. All applicants must complete a comprehensive background check that includes a criminal background check, MVR, BAAS, DCYF, and OIG check. Maintain a positive, professional attitude within the Agency and in the community, supporting the Agency's mission statement as well as all policies and procedures. Demonstrate commitment and provide support in a manner that promotes individual choice and decision-making, to the extent that each individual and their support network are willing and feel capable. Candidates must provide at least two professional references. Proficiency with documentation and MS Office (Word, Outlook, Excel) as well as the ability/willingness to learn new programs. Benefits Hiring Bonus Comprehensive benefits including health, dental, vision, company-paid life and disability insurance, and a 403(B) retirement plan Generous paid time off Paid holidays Mileage reimbursement Optional hybrid-remote work Pay: $21.00 - $23.00 per hour Work Location: Claremont, NH Schedule: Mon-Fri, 8:30am - 5pm. Partial hybrid-remote work optional. If you are ready to make a lasting impact and help individuals with developmental disabilities live their best lives, we want to hear from you! We will train the right person, so if you have the passion, we encourage you to apply. We are an EEO employer and welcome people of diverse backgrounds and experience.

Full-time, Part-time Description Monadnock Family Services (MFS) seeks a Community Support Specialist (CSS) to provide home or community-based, family centered support services to families whose children have significant emotional issues and deemed eligible by the state for mental health services. The CSS assists the Case Manager to implement identified goals from the Individual Service Plan with families. Services may be provided within the context of Functional Support Services to children with severe emotional disability. Requirements Bachelor Degree in social work, psychology, education or a related human service field; An associate's degree in social work, rehabilitation, psychology, education, or a related human services field and the following experience: Two years of experience working with children or families in a clearly related field such as mental health, early childhood, education etc. In some instances job experience can be substituted for the education requirement if qualification for a waiver through the State of NH is met. Must have a valid driver's license, good driving record, proof of auto insurance, reliable transportation.

Job Description COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM! ***$1,000 Sign-On Bonus*** Community Bridges is looking for 1 full-time In-Home Support Service Coordinator ! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement. The In Home Supports Service Coordinator assists individuals and families through education and support to develop and achieve their personal goals/vision. In collaboration with family/ individual the Service Coordinator will advocate for the resources needed on behalf of families/individuals. The role of the Service Coordinator is to link families to education and training opportunities and to develop short and long-term person centered futures planning to accomplish goals, and initiate actions to make those goals a reality. The Service Coordinator will co- supervises the employee(s) in each program. The In-Home Support Service Coordinator provides oversight and guidance on hiring/termination, development training, work performance, and yearly review process. Qualifications: Education: Experience: Education: Associate's Degree or equivalent experience in a similar role preferred. Experience: At least 2 years' experience working with people who have a disability involving at least 1-year supervisory experience of personnel and administrative duties preferred. Compensation and Benefits There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role. *Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time. Paid Time Off: For a full-time employee working 40 hours a week, 22 days of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO! Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance. Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock. Paid Training: As an employee, you are paid your usual rate of pay while attending training! Specific Duties and Responsibilities: Provide direct support to families including but not limited to: home visits, and occasional transportation; information and referral assistance in accessing and/or applying for benefits; attending and participating in IEP and other school meetings; information and referral to community resources, direct supports (i.e., crisis intervention, advocacy and mediation), information and advocacy with community resources as requested by the family. Identifying natural supports, current unmet needs, and future plans. Provides follow-up contacts as needed and requested by family. Maintains up-to-date, accurate information and knowledge of community resources, information, and referral. Facilitate ISA development including coordinating the meeting, determining responsibilities for providing services, assuring that goals are related to individuals desired future, and ensuring completion of necessary evaluations/assessments on behalf of the individual. Facilitate communication between service providers, individual, family, and Community Bridges, on-going review, monitoring, and evaluation of formal service provision, facilitation of service re-design as needed and requested. Ensures compliance with applicable state regulations. Creates amendments, budget changes, contingency plans, provider schedules, Prior Authorization packets etc. as identified by internal staff and the Family Representative. Co-manages and develops program design, staff, budget and expenses with identified Family Representative. Documents monthly check-ins with individual/family and employees assigned to each account. Documentation will be kept up to date each month in database provided by agency for such record keeping. All documents that need to be entered into paperless system will be sent to file room each month for upkeep of current filing and program information. Assists in the on-going training and re-training of new staff, which may include the role of mentor. Track/assist with and ensure that 90 day and annual review process with family representative is completed on time and in the employee personnel file. Arrange, as requested and necessary, ancillary services including the necessary documentation to obtain appropriate program funding and providing supporting documentation. Assists individuals and families to identify future support needs including maintaining waiting list profiles and waiting list contacts, clearly listing services needed but not currently available and listing services to be provided without reference to program models. Provides review and documentation for all monthly expense reports and sends notes to family representative monthly. Attends trainings and seminars as required. Performs other general administrative duties including the record keeping of individual files to include written progress notes and updating MIS database information. Represent the agency in a professional manner at all times. Perform additional duties and responsibilities as assigned. Required Skills: Ability to communicate thoughts and ideas clearly and effectively in both verbal and written formats. Ability to access community resources. Ability to advocate for, provide support and assistance to families and individuals and advocate for their rights. Ability to represent Community Bridges' services to the public and maintain a positive image to the community at large. Acquire knowledge of Community Bridges mission, policies and procedures. Ability to work effectively as a member of a team and carry out team decisions. Ability to acquire computer competencies. Must be able to physically conduct home visits. Must possess group process skills and the ability to facilitate large groups. Working knowledge of behavioral strategies. Working knowledge of supports and services for individuals who may possess psychiatric disorders and acquired brain disorder and their impact. Be familiar with the functions and regulations of ancillary support systems Work Environment and Physical Demands: Work Environment - Work environment is occasionally hectic with occasional periods of high stress. Occasional short deadlines and coverage require flexibility in schedule. Must possess and maintain a valid NH license and safe driver's record in accordance with Community Bridges standards with adequate liability insurance. Travel required within the state frequently, with occasional out of state travel. Must have access to personal vehicle during all scheduled work hours and uphold an acceptable driving record. May be required to transport individuals and families receiving services on occasion. Physical Demands - Must be physically able to lift individuals at a minimum of 50 pounds and to provide transfers as necessary. Walking and standing are required frequently with occasional stair climbing. Must be able to push wheelchairs and operate wheelchair lifts/Hoyer and barrier free lifts. Emergency behavioral intervention in accordance with approved restraint techniques and individual behavioral plans may be required