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The differences between liaison officers and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a liaison officer and a customer service supervisor. Additionally, a liaison officer has an average salary of $67,094, which is higher than the $38,792 average annual salary of a customer service supervisor.
The top three skills for a liaison officer include powerpoint, logistical support and DOD. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.
| Liaison Officer | Customer Service Supervisor | |
| Yearly salary | $67,094 | $38,792 |
| Hourly rate | $32.26 | $18.65 |
| Growth rate | 12% | -4% |
| Number of jobs | 60,771 | 233,004 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A liaison officer serves as a channel between two different parties or organizations. This person often acts as part of the public relation division of a company who coordinates, responds, and resolve possible conflicts. They are also responsible for creating and building a good relationship. They also do the communication process for the implementation program among officials and staff. This career can be personnel in the government and private sector, often hired by an educational institution, organization, or law enforcement.
A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints. A customer service supervisor must have exceptional leadership and decision-making skills to lead the service staff with daily operations.
Liaison officers and customer service supervisors have different pay scales, as shown below.
| Liaison Officer | Customer Service Supervisor | |
| Average salary | $67,094 | $38,792 |
| Salary range | Between $42,000 And $106,000 | Between $27,000 And $53,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | New Jersey | Maryland |
| Best paying company | Deutsche Bank | Schneider Electric Industrial Services |
| Best paying industry | Technology | Finance |
There are a few differences between a liaison officer and a customer service supervisor in terms of educational background:
| Liaison Officer | Customer Service Supervisor | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between liaison officers' and customer service supervisors' demographics:
| Liaison Officer | Customer Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 73.2% Female, 26.8% | Male, 34.9% Female, 65.1% |
| Race ratio | Black or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 59.3% American Indian and Alaska Native, 0.6% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |