Liaison jobs in Paterson, NJ - 994 jobs

Are you a positive, engaging people person who thrives in a fast-paced environment? If so - and you love animals - you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility. The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed. As the Client Programs Liaison, you'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines. Responsibilities: Responsibilities will include, but are not limited to: Client Relations & Hospitality - 60% * Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs * Provide translation support (English/Spanish) between clients and the ASPCA teams as needed * Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support * Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care. * Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process * Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate * Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries * Knowledgeable about the Adoption Center's adoption process * Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact * Complete and maintain a log of client interactions and inquiries and provide follow up as necessary * Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form * Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience * Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby * Manage intake of animal relinquishments as needed * Other duties as assigned Internal Communication & Collaboration - 20% * Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values * Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities * Collaborate with subject matter experts to keep all reference materials used to direct clients to services current * Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted * Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts Conflict Resolution - 20% * Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. * Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. * Working with program leaders, identify needs and solutions that improve client experience and reduce conflict * Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed Exemplify the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team - that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality * Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities * Thrives on providing exceptional customer service experiences; exemplary customer engagement skills * Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily * Exceptional problem-solving abilities and sound judgment are required * Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable) * Experience with and/or interest in working with underserved communities is required * Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner * Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs Language: Other languages desirable Schedule: * The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour. For more information on our benefits offerings, click here. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus

The Senior Business Support Coordinator supports senior leadership and account teams in the Agency. Their primary responsibility is to provide support for SVPs. Additionally, they are responsible for a variety of duties including planning meetings, making domestic & international travel arrangements, and managing expense reports. Primary Responsibilities Support Senior Vice Presidents (i.e. Managing Directors, Directors of Client Services) Manage calendars-delegate access for MD and DoCs, meeting support for SVPs as needed Make international and domestic travel arrangements Complete and submit expense reports in a timely manner; keep record of expenses submitted and track reimbursement status Book conference room and resources Make lunch/dinner reservations (with or without client, if applicable) Coordinate shipping, messenger services and package follow up (e.g. account work, client gifts, etc.) Provide internal Agency support Coordinate internal Agency attendance at industry conferences Cover reception area while receptionist is on break/lunch in rotation with other administrative/executive assistants Act as liaison to office services and technology support as needed Support Human Resources as needed with ad hoc projects Provide onboarding support for new accounts Coordinate catering for internal meetings as needed Provide support for agency-led workshops and initiatives as needed (account should lead) Communicate weekly reimbursement notifications to employees Assist with Agency recruiting and onboarding efforts Aid recruiting team in interview scheduling for SVPs Coordinate internal new hire onboarding for VPs and above Welcome new SVP team members and gather pertinent information from them for business travel (e.g. contact number, home address, corporate credit card information, etc.) Train (or help to train) new hires in process and procedures for expense reporting and travel booking Additional Responsibilities Act as a resource to the Agency; maintain and share knowledge on internal policies, processes and key points of contact Communicate effectively and professionally both internally and externally with all levels of the organization Demonstrate ability to set priorities while handling multiple projects/deadlines Demonstrate good problem-solving and interpersonal skills Foster a positive team atmosphere demonstrating respect for peers, supervisors and clients Know clients and their products; be knowledgeable of which accounts team members are working on Develop relationships with clients and/or client administrative team members Stay aware of current team projects and proactively assist staff members Assist other members of department/team as needed when workload allows Perform additional duties as assigned by manager Qualifications An AA degree or BA degree is preferred 1-3 years general office experience (experience in pharmaceutical industry a plus) Strong knowledge of Windows, Mac OS, Word, Excel, Outlook, and PowerPoint Understanding of video conferencing platforms Outstanding verbal and written communication skills Strong attention to detail Ability to work effectively in a fast-paced environment with changing priorities Strong team player with excellent interpersonal and communication skills Quick-thinking individual with enthusiasm and motivation who thrives in a fast-paced environment Biolumina's Values Open Mind Always ask why-of your teammates, your clients, and yourself. And don't stop there-keep asking questions Be respectful of others' ideas, opinions, and diverse backgrounds Be flexible and adaptive to new ways of doing things Brave Heart Speak your mind...and your heart Courageously step forward to try something new and help others to do the same Be brave enough to defend your opinions-and brave enough to change them Ready Hands Be proactive and push things forward Reach out to offer help and raise your hand to ask for help Go out of your way to show gratitude The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. $64,600 - $69,700 Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

DUTIES/RESPONSIBILITIES: Responsible for providing direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Related duties as assigned. HOURS: Full-time 37.5 hours per week QUALIFICATIONS: Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree. Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Ability to speak Spanish desirable. First Aid/CPR certification or the ability to pass test to acquire these credentials required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. Due to a recent expansion, BRC has many new outreach positions available. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

Agency Dept of Administration Division Youth Advocacy , Involvement Office Job Classification Title S-Education & Training (S) Number 60014021 Grade TS About Us The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved. Description of Work Knowledge Skills and Abilities/Management Preferences Agency: Environmental Quality Division: Marine Fisheries Job Duties: Assist Division of Marine Fisheries' License Program staff during License Pre-Sales Season with providing customer service to commercial and recreational fishing stakeholders and providing administrative support. Major Task to be Performed: Greet customers and ensure all necessary forms are provided and completed before proceeding to a license clerk. Make photocopies of drivers licenses and any other important documentation. Maintain a list of customers as they arrive and ensure each customer is assisted by a license clerk in the order in which they arrived. Send, receive, and process mail each day. Assist with answering phone calls. Final Product or Outcome Anticipated: Intern will learn the necessary skills to coordinate and maintain a busy program in a fast-paced environment and enhance their communication skills by engaging in conversations with the fishing public. Intern will also develop skills in a team-oriented environment and will have the option to explore more unique job duties related to fisheries resource management. Academic Majors Desired: Business Administration, Project management, Business management, HR, Office Administration, Fisheries, Fisheries Management, Fisheries Biology, Zoology, Wildlife Management, Biology, Health Administration, Administrative Mgmt. 2026 State of North Carolina Internship Period: Monday, May 18 - Friday, July 24, 2026 Knowledge, Skills and Abilities / Competencies: Basic knowledge with Microsoft Office Products, answering phones, and operating copy machines. Preferred experience with organizational skills and customer service. Basic knowledge or experience with fisheries science or commercial and/or recreational fishing activities. Minimum Education and Experience Requirements: An applicant must be a permanent North Carolina resident attending a college, university, law school, community college or technical institute in North Carolina or a North Carolina resident attending an equivalent institution out of state. Applicants must carry a 2.5 or greater overall grade point average on a 4.0 scale. Applicant must be a high school graduate and at least 18 years old by January 1, 2026. Applicants must be continuing their education in the fall following their participation in the program. To qualify for a law internship, applicants must have completed at least one year of law school before the beginning of the internship, unless other majors are listed. Students having previously held paid internships with this program are not eligible to apply. Applicants must be willing and able to work full-time for the entire 10-week internship. Applicants must be able to provide legal proof of identity and work authorization within three working days of employment. This position will close at 11:59 p.m. the night before the end date. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Jeanene McBride Recruiter Email: ***********************

Job Description The Community Health Worker is responsible for visiting patients' houses to conduct nonmedical screenings as required by the Insurance Companies. The Community Health Worker helps to bridge the gaps between the community and healthcare services. RESPONSIBLITIES: Travel to patients' homes as determined by need and schedule Conducting home visits to complete non-medical surveys both initially and in six months per each case Ensure patients are residing in a safe environment Responsible for implementing patient care activities REQUIRED SKILLS/ABILITIES: Must be bilingual in English/Chinese Must have own vehicle and valid driver license Must be able to travel to the Brooklyn Exceptional time management skills Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. PHYSICAL REQUIREMENTS: · Prolonged periods of sitting at a desk and working on a computer. · Must be able to carry, lift, push or pull at least 20lbs EDUCATION & EXPERIENCE: · Previous experience in homecare helpful We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

REPORTS TO: Admissions Director FLSA CODE : Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Bronx Street Outreach Coordinator oversees Odyssey House's Bronx Street Outreach Program, ensuring effective delivery of low-threshold, trauma-informed harm reduction services to people who use drugs (PWUD) and individuals with co-occurring needs. The Coordinator manages daily program operations, supervises outreach staff, coordinates referrals, and ensures fidelity to harm reduction principles and regulatory standards. Description of Duties and Responsibilities. ▪ Supervise, train, and support two Peer Outreach Workers, including bi-monthly individual supervision and monthly group debriefings. ▪ Oversee daily outreach operations, including coverage of assigned zones, coordination of warm handoffs, and real-time problem-solving in the field. ▪ Ensure consistent delivery of harm reduction supplies, wound care, naloxone training, overdose prevention education, and benefits navigation. ▪ Manage referral pathways with internal services and external partners, including Damian Family Care Centers, Montefiore Medical Center, Acacia Network, Bronx Community Solutions, The Fortune Society, and St. Ann's Corner of Harm Reduction. ▪ Track outreach activities, service referrals, and program metrics using agency platforms (e.g., AWARDS, Net[1]Health, Search Treatment Referral Management Portal). ▪ Conduct quality assurance reviews, support continuous quality improvement, and ensure compliance with OASAS and NYSDOH guidelines. ▪ Facilitate staff training in trauma-informed care, harm reduction, overdose response, motivational interviewing, and cultural humility. ▪ Collaborate with agency leadership and community partners to align outreach strategies with emerging overdose data and community needs. Qualifications for Position: 1. Bachelor's or Master's degree in social work, counseling, public health, or a related field is preferred. 2. Candidates are preferred to have 3-5 years of experience in street outreach, harm reduction, or SUD treatment, 3. Supervisory experience strongly preferred. 4. CASAC, CASAC-T, LMSW, LMHC, or LMFT is required, or the candidate must be eligible to obtain such credentials within 6 months of hire. Skills and Knowledge Required: Expertise in harm reduction, overdose prevention, and benefits navigation, with a strong foundation in trauma-informed care and motivational interviewing. Strong communication, leadership, and crisis intervention skills are required, along with the ability to supervise staff, ensure quality assurance, and manage program operations. Knowledge of community resources, referral systems, and data tracking platforms is expected, and bilingual ability is strongly preferred. Amount of travel and any other special conditions or requirements: Local travel required, valid NYS driver's license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

The Relationship Management Coordinator assists in providing quotes, compliance training, communicating information regarding company policies, Medicare and Medicaid procedures, and training specific to required forms as well as performing the Call Taking function in Logis. Individuals in this classification have frequent contact with the public by phone, e-mail, written correspondence, and potentially through face-to-face contacts duties. Expectations, Duties and Responsibilities Explains information to our callers and requestors, on the phone and in person including requirements of Medicare and Medicaid policies. Creates and updates patient records and necessary work areas such as Logis and RoundTrip to ensure that information is correct. Enters client appointments utilizing Logis. Files and retrieves information via hardcopy and/or electronically. Returns and accepts forms such as Physician Certification Statements, Face Sheets, Advanced Beneficiary Notices, Transport Request forms, etc. Responds to questions regarding billing rates, procedures and policies. Assists in the training of the collection of fees for Date of Service requests. Schedules additional training and appointments utilizing an electronic calendaring system. Performs research or investigation to determine or verify information or follow up on any facility issues. Aware of all facility rates to manually calculate charges, such as parking, tolls, and additional fees. Receives complaints concerning billing or services rendered, referring complaints of service failures to the Customer Service Manager. Confirm all authorizations. Make calls to confirm appointments, times, addresses and any specific demographic data. Notify facilities/clients when there are driver issues, service recovery. Maintain effective communication with Communications and Logistics to ensure all trips can be completed efficiently. Operates office equipment including copy machine, calculator, computer, telephone, facsimile machine, credit card terminal, and scanner. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Requirements Required Education and Experience High school diploma. One year of administrative experience. Preferred Education and Experience Associate degree or two-year related experience Knowledge, Skills, and Qualifications Competencies Technical Capacity. Personal Effectiveness/Credibility. Thoroughness. Collaboration Skills. Communication Proficiency. Flexibility. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This is largely a mobile role; sometimes at a desk and other times, walking the halls of the hospitals. This would require the ability to drive, get around the facilities independently, sit, stand or walk as necessary. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 12:00 p.m. to 8:00 p.m. Travel Travel to several hospital locations in NJ is expected for this position. Additional Eligibility Qualifications None required for this position. Other Duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Transparency: The above reflects the anticipated base salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills, and professional experience. In addition to base salary, this position may be eligible for clinical certification pay and/or shift differentials. An AAEO Employer

The Community Liaison plays a critical role in expanding access to mental health care by building and maintaining trusted relationships across New York (5 boroughs + Long Island) and New Jersey. This role serves as a bridge between our organization and referral partners, healthcare providers, schools, and community organizations, helping ensure individuals have access to timely, high-quality mental health care. Reporting to the Director of Marketing and Community Relations, the ideal candidate is relationship-driven, organized, and mission-oriented, with a strong understanding of healthcare and community outreach. Your Responsibilities Identify, target, and engage physicians, specialists, primary care providers, and other healthcare professionals to drive referral growth across New York and New Jersey Build and maintain trusted partnerships through ongoing outreach, meetings, and participation in networking events and conferences Partner with Marketing to create, distribute, and present educational and promotional materials to highlight our mental health services Deliver presentations that clearly communicate referral value and service benefits Conduct market and competitive research to identify trends and areas for growth Analyze performance data to refine strategy and uncover new referral opportunities Track, report, and optimize business development performance against referral and revenue goals Collaborate closely with cross-functional teams to ensure seamless referral coordination and aligned growth strategy Qualifications 2+ years of experience in a Community Liaison, Business Development, Sales, or similar relationship-driven roles Experience working with physicians, medical practices, or healthcare organizations preferred Bachelor's degree in communications, marketing, public health, social work, or related field preferred Licensed Clinical Social Worker (LCSW) highly preferred Strong interpersonal and communication skills with the ability to build trust across diverse audiences Comfortable working independently in the field while collaborating with cross-functional teams Ability to manage regional territory and prioritize outreach activities effectively Proficiency with CRM systems and Microsoft Office tools Valid driver's license and ability to travel within the NY/NJ region Salary and Schedule: Location: Remote Type: Full-Time - 40 hours per week Salary Range: $70,000-$75,000 Schedule: Monday-Friday, 8am-5pm Why Choose Mindful Care: Competitive salary Mileage reimbursement at IRS rate Employer contributions to Health, Dental, and Vision Insurance Inclusive benefits package featuring matched 401k plan, PTO, plus 8 holidays, paid parental leave, and more Mission-driven work with meaningful community impact Collaborative, supportive team environment Opportunity to grow and shape community strategy in a key regional territory Participate in globally sponsored company events, such as exciting Mindful Care summer activities and our annual Holiday Gala and Awards events All offers to candidates will ultimately be based on that candidate's individual experience and skillset. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: Answer & direct incoming phone calls Schedule appointments for clients with our Design Consultants Complete COI's [certificate of insurance] for upcoming installations Assist customers in the showroom, providing information about product and services Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.] Maintain white glove cleanliness of the showroom All other duties as assigned. Required Skills/Abilities: Customer Service experience in retail, hospitality, call center, or similar. Available to work weekdays 9am-5pm with rotating Saturdays. Available to work in both Tribeca and Upper East Side on a weekly basis Experience with CRM software, MS Office, email, and internet Professional appearance Reliable Personal Qualifications: Self-motivated and the ability to work independently with minimal supervision. Ability to multi-task and deal with a wide variety of people. Personable with effective communication skills - both written and verbal, with a wide variety of people. Ability to enter data while on the phone with a client. Manage time effectively. Ability to quickly learn the features and benefits of our products. Problem solving skills. Benefits: Medical, dental, vision, and life insurance. 401k with match Paid time off A rewarding job with a fast-growing company Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times. California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionSalary: $33 hourly The Community Organizer will help strengthen the connection between Paterson residents, local businesses, and the community power-building work of Black Lives Matter Paterson. This role is central to expanding and sustaining grassroots engagement across the cityespecially among communities historically excluded from decision-making or overlooked in local policy conversations. The Community Organizer will focus on building long-term relationships, recruiting and developing local leaders, and identifying issues that matter most to Paterson residents. Using what they learn through conversations, canvassing, and relationship-building, the Organizer will help shape campaigns, mobilize community action, and support transformative programs across the city. This is hands-on, people-centered work that brings together outreach, political education, leadership development, and community care. Position Roles & Responsibilities Community Engagement, Outreach & Base Building (60%) Engage residents across Patersonparticularly those most impacted by housing instability, policing, criminalization, and economic inequityto ensure their needs and voices guide BLM Patersons programs and campaigns Conduct outreach to local businesses, youth, faith communities, tenant groups, and underrepresented neighborhoods Maintain and grow a volunteer and member database Build and nurture relationships with local partners, coalitions, block associations, tenant leaders, and grassroots organizers Conduct door-to-door canvassing, community flyering, one-on-one relational meetings, and street outreach Table at BLM Paterson events and broader community events throughout the city Create a welcoming, inclusive environment for volunteers and residents Recruit, train, and support volunteers and emerging community leaders Assist with meeting facilitation and support community working groups as needed Campaign Development (25%) Support processes for democratic decision-making when choosing issues and determining campaign demands Conduct community analysis sessions to identify priorities, strategies, and opportunities to build collective power Help develop leadership skills among volunteers and community members Translate community concerns into actionable campaign steps and outreach strategies Event & Action Coordination (15%) Help plan and facilitate community forums, town halls, and listening sessions Assist with program events, neighborhood meetings, public education sessions, and campaign actions Recruit and coordinate volunteers for events and mobilizations Support promotion and turnout-building for all community events Administrative (5%) Keep the community calendar updated Complete data entry and outreach documentation Prepare summaries or reports as needed Perform other duties as assigned Who You Are You believe deeply in community power, racial justice, and building systems of care and safety led by the people directly impacted. You may come to organizing through lived experience, prior movement work, community service, or informal leadership in your neighborhoodwhat matters most is your commitment, compassion, and willingness to learn and grow. We are especially excited about candidates who: Have experience in community organizing, outreach, leadership development, or grassroots mobilization Can build trusting relationships with a wide range of peopleincluding youth, tenants, unhoused individuals, survivors, returning citizens, and long-time Paterson residents Are energized by talking to people, listening deeply, and connecting community concerns to broader campaigns Have a strong commitment to racial justice, equity, harm reduction, and non-carceral approaches Communicate clearlywhether in writing, in meetings, or while canvassing on the street Can manage multiple projects and adapt to fast-changing community needs Are familiar with Paterson or have deep ties to similar urban communities Speak multiple languages (Spanish, Arabic, and Bengali are especially valued) Are organized, detail-oriented, and good at follow-through Bring creativity, patience, and problem-solving skills to their work Are comfortable stepping into new spaces, learning as they go, and supporting a team atmosphere Hours, Compensation & Reporting TuesdayFriday from 10:00 AM until 5:00 PM (some work may occur during evenings and weekends, based on program and community needs) $33/hour Reports directly to the Director of Community Engagement

Job Description Community Liaison - Bilingual Spanish/Arabic Program: Family Enrichment Center Reports to: Program Director Status: Part Time Hours/Schedule: Monday - Friday Afternoons and Evenings up to 25 hours per week between 1:00pm and 7:00pm Salary Range: $25.00 per hour - $25.00 per hour A Family Enrichment Center (FEC) is a family-centered, place-based primary prevention approach, where all members of the community have access to and may benefit from both structured or spontaneous activities and events (called “offerings”) that strengthen family protective factors to increase child and family well-being and promote stability. FEC offerings are available to everyone, regardless of current or past child welfare involvement. The goal of the Family Enrichment Center (FEC) is to enhance child and family well-being by providing access and support to enable the strengthening of family protective factors inherent in its residents and community by building mutual community connections, capacity, and resilience. In partnership with FEC staff, families will drive the planning, development, and sustainable co-ownership of the centers. Families who participate in the FEC programming will be encouraged to share their expertise by volunteering at the center and given meaningful opportunities to engage with neighbors and peers. The goal of the FEC is to strengthen families' protective factors and build community connections, capacity, and resilience. Position Summary: The Community Liaison contributes to the day-to-day operation of the Family Enrichment Center (FEC) by helping to develop and maintain a parent or advisory group; cultivating relationships with other community groups and stakeholders to collaborate around meeting community needs; ensuring a warm and welcoming atmosphere at the FEC program where information, referrals, and resources are freely offered and exchanged to support the neds of participants; and joining and/or creating a network of resources by serving on community district committees, attending local school meetings and events, and building relationships with local businesses and faith-based groups. The Community Liaison is focused on building connections using a warm, engaging, and enthusiastic communication style to enhance and support the family protective factors of FEC participants and community members. Responsibilities: Develop and nurture collaborative and effective relationships with community stakeholders in order to provide relevant offerings and programming around key issues of significance to the community. Work collaboratively with local community organizations, public institutions (e.g. schools, etc.) coalitions, and others to engage the participation of families in developing, implementing, and participating in the Family Enrichment Centers' offerings. Gather and disseminate resource material and referral information regarding issues and themes significant to the Coney Island community and of importance to the FEC participants. Train community residents, program participants, and staff in the skills of outreach, engagement, and recruitment in order to ensure full utilization of FEC programs and activities. Identify and develop emerging community leaders to assume leadership roles as mentors, teachers, group leaders, and constituent representatives on matters of collective impact. Attend Community Board meetings, school meetings, and other community-based meetings as appropriate. Identify and maintain up-to-date information on key community issues and trends impacting children, youth, and families. Create guides, toolkits, or other tools that help increase resident awareness of and ability to connect to local resources, services, and other supports Promote opportunities for youth, families, and community residents to participate in FEC program planning and implementation. Provide opportunities for community members to work and celebrate together in order to foster a sense of belonging, pride, and mutual responsibility. Supervise interns and volunteers, as appropriate. Work collaboratively with funders to develop, track and evaluate program efforts and outcomes. Perform other duties as assigned. Qualifications: Bachelor's Degree and three (3) years of professional experience; or a High School diploma and five (5) years of professional experience. Successful experience should be in community organizing, building partnerships, and/or community-led programs preferred Knowledge of, lived experience in, and commitment to the FEC community. Outstanding people/interpersonal, community organizing, collaboration, and advocacy skills. Comfort and ease in facilitating groups of families, adults, and community stakeholders are required. Demonstrated ability to work and communicate clearly, effectively, and collaboratively with a range of people from diverse backgrounds and circumstances Ability to trouble-shoot complex issues Ability to work a flexible schedule including occasional evenings or weekends as needed to attend community meetings/events and/or program activities. Deep understanding of the NAME OF COMMUNITY Bilingual skills in Spanish or Arabic a plus Previous work experience in a social service agency or non-profit organization Interest in working with underserved populations. Familiarity electronic data records systems BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

IMPACCT Brooklyn is seeking a highly motivated individual to fill the critical Community Liaison role. This position is essential for building and strengthening relationships with our residents, the broader community, and local stakeholders. We are looking for someone eager to champion our mission and vision while providing direct support to our residents and community members. If you are confident in your ability to make a meaningful impact, we look forward to receiving your application! Key Responsibilities Include: Resident Outreach & Engagement Conduct proactive outreach to residents to share information, gather feedback, and identify needs. Build and maintain trusting relationships with residents to encourage participation in programs and services. Resource Navigation & Referrals Make referrals to appropriate social services, community programs, and partner organizations. Understand and assist residents with the process of applying for and receiving benefits (e.g., SNAP, rental assistance). Housing Rights & Advocacy Provide residents with accurate information about renters' rights, particularly within NYCHA housing. Represent the organization at Resident Association (RA) meetings and local community board meetings. Event Coordination Plan and facilitate community events, workshops, and informational sessions to promote engagement and education. Data Management & Reporting Maintain accurate records and databases of community interactions, referrals, and activities. Prepare reports on outreach efforts, resident needs, and program outcomes. Stakeholder Relationship Building Develop and sustain relationships with local stakeholders, including community leaders, business owners, and service providers. Collaborate with partners to enhance resources and opportunities for residents. Qualifications Skills & Competencies Bachelor's degree in social work, Communications, or equivalent work experience. A minimum of 2 years of experience in community engagement, outreach, or a related field. Excellent communication and interpersonal skills. Knowledge of tenants' rights. Ability to engage with community constituents and residents effectively. Strong written and verbal communication skills. Capacity to work independently as well as part of a team. Proficient in various computer programs, including email, Microsoft Word, MS Teams, Zoom, Excel, Outlook, and PowerPoint. Exceptional organizational and time management skills. Ability to collaborate within a team while fostering positive working relationships, along with the capability to work independently. Fluency in English is required; bilingual proficiency in Spanish is an added advantage. Supervisory Responsibility None Employment Status Non-Exempt, Full-time. The days and hours of work are primarily Monday through Friday, 9:00 a.m. to 5 p.m. Travel may be expected. Occasional evening or weekend work and local travel may be required for events or funder meetings. Benefits - Competitive pay, hybrid schedule, paid time off including vacation, personal holidays, 403(b), 529 Plan, tuition reimbursement, Flexible Spending Account, Medical Insurance, Employee Assistance Program, and other fringe benefits. Physical Demands and Work Environment This job operates in a professional office environment. This role involves a mix of office tasks and direct participant engagement. The physical demands described here are those an employee must meet to perform the essential functions of this position successfully. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. The role requires the ability to stand or sit for extended periods at a desk, work on a computer, and occasionally lift materials weighing up to 25 pounds. Mobility is needed to navigate the office and assist participants during programs. Typically based in a standard office setting, the environment has a noise level that is usually moderate to high, depending on the time of day and client population. Regular interaction with clients and staff fosters a supportive atmosphere, and the noise level is usually moderate to high, depending on the time of day. IMPACCT Brooklyn is an equal opportunity employer and a drug-free workplace and complies with applicable ADA regulations. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, under applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified. Applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Office Location: New York City or Woodcliff Lake, NJ The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service. The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments. Essential Duties: Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals. Maintain and update scheduling tools and systems with accurate project and resource information. Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints. Monitor and track utilization, chargeability, and availability across the Advisory practice. Assist in preparing reports related to staffing, utilization, and other resource metrics. Support onboarding of new hires by assigning initial projects and integrating them into the staffing system. Partner with HR to align staffing with training, mentorship, and performance management. Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations. Contribute to process improvement initiatives related to resource management and operations efficiency. Qualifications: Bachelor's degree in Business Administration, Human Resources, or related field. 1+ years in resource management or staffing in a CPA or professional services firm preferred. Must be able to work in-office a minimum of 2-3 days per week. Experience with ProStaff scheduling software preferred. Ability to coordinate and follow up on multiple tasks in a timely and efficient manner. Strong interpersonal, written and verbal communication skills. Proficient in Microsoft Office applications, particularly Word and Excel. Adept at navigating and adapting to different interpersonal dynamics. Ability to work effectively both independently and as part of a team across all levels of the Firm. Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency. Excellent organizational skills and strong attention to detail. Ability to think creatively and propose effective alternative solutions. Capable of exercising discretion when handling confidential information. Exhibits a professional attitude and exercises sound judgment when handling confidential matters. Preferred Skills: Experience working in a public accounting or professional services firm. Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation). Familiarity with professional services KPIs such as utilization, realization, and leverage. Compensation & Benefits: The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-KE1 #LI-Hybrid

JOB TITLE FLSA STATUS SALARY PROGRAM MANAGER Coordinator of Intensive Case Management Non-Exempt $70,000-$72,900 Drop-In Center Assistant Director of Mental Health Services WORKDAYS [ X ] Monday [ X ] Tuesday [X ] Wednesday [ X] Thursday [X ] Friday [X ] Saturday [ X] Sunday 35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote FUNCTION The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed. TOP RESPONSIBILITIES Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables. Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs. Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to. Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs. Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings). Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff. Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable. EDUCATION REQUIREMENTS [ ] High School [ ] Vocational Training [ ] Undergraduate Degree [ X] Masters Degree MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred. SKILL REQUIREMENTS TGNCNB Competency Proficient communication and writing skills. Knowledge of psychosocial needs of LGBTQ/homeless population. Basic assessment and/or interviewing. Computer and technology, data entry and documentation. Familiarity with trauma informed care and harm reduction. PREFERRED QUALITIES Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply. Qualifications Must have LMSW. LCSW preferred.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Location: Serving Newark (Ironbound), Elizabeth (Elizabethport), Staten Island (North Shore), and Brooklyn. Focus:Environmental Justice & Zero-Emission (ZE) Infrastructure The Role We are seeking dedicated Community Outreach & Limited English Proficiency (LEP) Specialists to serve as the "face" of our project across key communities in New York and New Jersey. You will play a critical role in bridging the gap between complex infrastructure development and the residents of Newark, Elizabeth, Staten Island, and Brooklyn. Your mission is to ensure that all community membersregardless of their primary language or technical backgroundare informed, engaged, and heard. Core Responsibilities Community Engagement: Lead local outreach efforts and act as the primary point of contact for residents in the North Shore (SI), Ironbound (Newark), and Elizabeth port communities. Technical Translation: Distill complex Zero-Emission (ZE) conceptssuch as "Rubber Tired Gantry Crane power systems" or "pneumatic cement haulers"into simple, everyday language that is accessible to all residents. Regulatory Compliance: Apply knowledge of Title VI and the Safe Harbor provision to translate "Vital Documents" according to EPA guidelines. Environmental Justice Advocacy: Utilize your experience with "Justice40" and disadvantaged communities to ensure project benefits are equitable and transparent. Qualifications Education: Bachelors degree in Communications, Political Science, Public Policy, Urban Planning, or Environmental Science, preferred. NYC/NYS/NJ Public Agency Experience such as PANYNJ, MTA, NYSDOT, NYCDOT, NJDOT PANYNJ Experience Preferred Bilingual Proficiency (Mandatory): Native-level fluency in Spanish and/or Portuguese is required to effectively serve our target communities. Environmental Justice (EJ) Experience: A proven track record of working with disadvantaged communities on large-scale infrastructure projects. Communication Skills: Exceptional ability to explain technical engineering or environmental concepts to a non-technical audience. Compliance Expertise: Familiarity with federal EPA guidelines regarding Limited English Proficiency and the translation of vital project documentation.

:" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}

Job Description Community Specialist III Status: Non-Exempt Hourly Rate: $21.67 to $22.80 (Part-Time and Full-Time opportunities available) Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment. Department: Direct Care About The Arc Rockland The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community. Position Summary As a Community Specialist III at The Arc Rockland, you will take a leading role in designing and delivering programs that foster independence, inclusion, and personal growth. This position combines hands-on support with program development and staff mentorship. You will lead instructional activities, conduct assessments, and connect individuals to opportunities that align with their goals - whether in skill-building, community engagement, or employment readiness. Your expertise ensures quality services, compliance with regulations, and a safe, supportive environment for all participants. Role's Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations. Program Development & Instruction • Design and implement lesson plans based on individual program goals and assessments. • Prepare instructional materials and lead hands-on activities in site-based and community settings. • Teach functional skills, including work readiness, independent living, behavior management, and community integration. Assessment & Planning • Conduct and document assessments to identify interests, skills, and training needs. • Match individuals with training, volunteer opportunities, internships, and employment aligned with their goals. • Maintain and organize program documentation, including valued outcomes, behavioral data, monthly notes, and habilitation plans. Direct Support • Provide personal care assistance as needed (e.g., toileting, feeding, hygiene). • Administer medications after AMAP certification. • Ensure health, safety, and welfare of participants on-site and in the community. Leadership & Mentorship • Provide guidance and oversight to staff, including mentoring new team members and supporting orientation. • Act as liaison with community organizations, volunteer sites, and agencies. • Participate in planning meetings and contribute to team decision-making. Compliance & Reporting • Complete timely documentation and incident reports per regulatory requirements. • Maintain organized program areas and replenish materials as needed. • Perform bus duty functions, including traffic monitoring and attendance documentation. Requirements • Bachelor's degree in Special Education, Psychology, Human Services, or a related field (Five years of experience working in a direct support position outside of this agency, along with demonstrated competencies in completion of the required duties, may be substituted in lieu of a degree.) • One (1) year of professional experience working directly with individuals with development disabilities preferred. What We Offer • Competitive pay that reflects your skills and dedication • Comprehensive benefits package to support your health and well-being • Paid training to set you up for success from day one • Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle • Part-time and full-time roles so you can choose what works best for you • Tuition reimbursement and career advancement opportunities to help you grow with us How To Apply? Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland. The Arc Rockland is an Equal Opportunity Employer. The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.

REPORTS TO: Admissions Director FLSA CODE: Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Bronx Street Outreach Coordinator oversees Odyssey House's Bronx Street Outreach Program, ensuring effective delivery of low-threshold, trauma-informed harm reduction services to people who use drugs (PWUD) and individuals with co-occurring needs. The Coordinator manages daily program operations, supervises outreach staff, coordinates referrals, and ensures fidelity to harm reduction principles and regulatory standards. Description of Duties and Responsibilities. ▪ Supervise, train, and support two Peer Outreach Workers, including bi-monthly individual supervision and monthly group debriefings. ▪ Oversee daily outreach operations, including coverage of assigned zones, coordination of warm handoffs, and real-time problem-solving in the field. ▪ Ensure consistent delivery of harm reduction supplies, wound care, naloxone training, overdose prevention education, and benefits navigation. ▪ Manage referral pathways with internal services and external partners, including Damian Family Care Centers, Montefiore Medical Center, Acacia Network, Bronx Community Solutions, The Fortune Society, and St. Ann's Corner of Harm Reduction. ▪ Track outreach activities, service referrals, and program metrics using agency platforms (e.g., AWARDS, Net[1]Health, Search Treatment Referral Management Portal). ▪ Conduct quality assurance reviews, support continuous quality improvement, and ensure compliance with OASAS and NYSDOH guidelines. ▪ Facilitate staff training in trauma-informed care, harm reduction, overdose response, motivational interviewing, and cultural humility. ▪ Collaborate with agency leadership and community partners to align outreach strategies with emerging overdose data and community needs. Qualifications for Position: 1. Bachelor's or Master's degree in social work, counseling, public health, or a related field is preferred. 2. Candidates are preferred to have 3-5 years of experience in street outreach, harm reduction, or SUD treatment, 3. Supervisory experience strongly preferred. 4. CASAC, CASAC-T, LMSW, LMHC, or LMFT is required, or the candidate must be eligible to obtain such credentials within 6 months of hire. Skills and Knowledge Required: Expertise in harm reduction, overdose prevention, and benefits navigation, with a strong foundation in trauma-informed care and motivational interviewing. Strong communication, leadership, and crisis intervention skills are required, along with the ability to supervise staff, ensure quality assurance, and manage program operations. Knowledge of community resources, referral systems, and data tracking platforms is expected, and bilingual ability is strongly preferred. Amount of travel and any other special conditions or requirements: Local travel required, valid NYS driver's license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Community Specialist II Status: Non-Exempt Hourly Rate: $19.63 to $20.66 (Part-Time and Full-Time opportunities available) Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment. Department: Direct Care About The Arc Rockland The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community. Position Summary As a Community Specialist II, you will take an active role in empowering individuals to achieve greater independence and success through personalized instruction and community engagement. This position goes beyond support-it's about teaching functional skills, fostering confidence, and building pathways to employment and inclusion. You'll deliver hands-on training in real-world settings, monitor progress, and collaborate with community partners to create opportunities that align with each person's goals. Your work ensures health, safety, and dignity while helping individuals reach their fullest potential. Role's Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations. • Teach functional skills based on individual assessments, including work readiness, independent living, behavior management, and other areas of development. • Monitor skill acquisition in various settings, including community-based work environments. • Deliver hands-on instruction in community settings and collect data to track progress. • Provide transportation and travel training to promote independence. • Assess aptitudes, interests, and preferences to match individuals with community training experiences aligned with their desired outcomes. • Prepare and maintain documentation, including daily data collection, monthly notes, and other required reports (e.g., ACCES-VR, OPWDD). • Administer prescribed medications after successful completion of AMAP certification. • Safely operate agency vehicles for transportation of individuals as required. • Act as a liaison with community organizations to support inclusion and training opportunities. • Participate in planning meetings and contribute to individualized program development. • Identify learning and training needs and adapt instruction accordingly. • Assist with personal care needs as necessary. • Ensure health, welfare, and safety of individuals both on-site and in the community. Requirements • High School Diploma or GED • At least one (1) year of experience working with individuals with developmental disabilities is preferred • Valid New York State driver's license, active for a minimum of two (2) years with a clean driving record What We Offer • Competitive pay that reflects your skills and dedication • Comprehensive benefits package to support your health and well-being • Paid training to set you up for success from day one • Flexible scheduling options-morning, evening, overnight, and weekend shifts to fit your lifestyle • Part-time and full-time roles so you can choose what works best for you • Tuition reimbursement and career advancement opportunities to help you grow with us How To Apply? Please complete our employment application and email it to ******************************. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland. The Arc Rockland is an Equal Opportunity Employer. The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive. We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees - a workplace where every employee is able to bring their whole self to work.