Legal Intake Specialist
Liaison job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
340B Program Coordinator (CPhT)
Liaison job in Jenkintown, PA
Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.
SUMMARY OF JOB:
The Program Coordinator is responsible for the operational oversight of the 340B Drug Pricing Program ensuring compliance, audit readiness, and financial performance support. In addition, the Program Coordinator provides training and education to employees working with the 340B Program.
CONNECTING TO MISSION:
All individuals within the scope of their position are responsible to perform their job in light of the Mission and Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the service we provide.
RECRUITMENT REQUIREMENTS:
Bachelor's degree in business or health related field, or, equivalent combination of education and experience in lieu of Bachelor's degree
Three (3) years of experience overseeing a 340B contract pharmacy program in an acute care hospital setting
Experience in retail and/or hospital revenue cycle processes related to drug purchasing, billing and reimbursement preferred
Excellent interpersonal skills to collaborate with internal and external stakeholders including ability to present complex data and to provide training/education to employees working with the 340B program
Proven analytical, organizational and project management skills
Ability to prioritize and manage multiple responsibilities
Proficient computer skills in Microsoft Office, EMRs and pharmacy purchasing systems
LICENSE AND REGULATORY REQUIREMENTS:
Apexus 340B certification
Certified Pharmacy Tech (CPhT) in Pennsylvania
Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.
Hospice & Palliative Care Liaison - Philadelphia, PA
Liaison job in Philadelphia, PA
Job Details Philadelphia, PA Full Time $85000.00 - $95000.00 Base+Commission/month Road Warrior SalesDescription
Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison to work in our GREATER PHILADELPHIA AREA!
The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices.
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.
Responsibilities
Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers.
Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
What We Offer:
Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO
(must meet minimum requirements to be eligible for benefits)
Opportunities for professional development and training to advance your career.
Supportive and collaborative work environment that values compassion and empathy.
The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
Family-Centered Culture:
At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
Qualifications
Qualifications:
A minimum of three years of recent healthcare marketing/sales experience is required, previous hospice sales experience preferred.
Bachelor's degree preferred
Excellent planning, organization and presentation skills are critical.
Clinical background is a plus.
Proven ability to develop and implement a sales and marketing plan.
Excellent oral/written, communication and interpersonal skills.
Computer Skills and basic knowledge of iOS operating system.
This position requires an individual who is highly motivated, results-driven, and able to develop and build strong, lasting relationships.
The ideal candidate will have established healthcare contacts and be able to readily network in the community.
Emergency Management Liaison Officer (EMLO)
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
* Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
* Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
* Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
* Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
* Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
* Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM.
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
* Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
* Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
* Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
* Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
* Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
* Support of public information officer duties, including collection of photos and video
* Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
* Serve displaced residents in reception centers and shelters
* Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
* Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
* Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
* Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
* Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
* Participate in trainings and exercises
* Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
* Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
* In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
* Strong interpersonal skills
* Effective oral and written communication skills
* Strong leadership and negotiation skills
* Confidence in front of groups
* Proven ability to operate and lead during emergencies
* Sound judgement and ethical decision making
* Professional conduct and accountability
* Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
* Ability to problem solve and work with others under pressure
* Ability to multitask effectively
* Ability to maintain effective working relationships and develop partnerships
* Ability to coordinate diverse groups toward a common goal
* Ability to complete tasks and projects in a timely manner
* Ability to contribute and coordinate work in a team
* Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
* Ability to work with little direct oversight or supervision
* Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
* Completion of a bachelor's degree from an accredited college or university is preferred
* Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
* Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
* Familiarity with the City of Philadelphia is preferred
* Experience working in outdoor environments for prolonged periods is preferred
* Experiencing training or teaching audiences of different ages
* An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
* Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
* Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
* Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
* OEM personnel are essential, working during states of emergency or other city closures.
* All OEM personnel are "emergency managers first." During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
* Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
* Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
* Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references.
Salary Range: $65,000 - $75,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .
For more information, go to: Human Relations Website: ******************************************************
Job Location
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Family and Perinatal Case Management Coordinator
Liaison job in Philadelphia, PA
Job Title: Case Management Coordinator of Family & Perinatal
Department: Direct Services
Job Status: Full-Time, Monday through Friday 9:30am-5pm
Classification: Non-Exempt, Salaried
Reports To: Assistant Director of Client Services
Effective Date: November 18, 2025
Job Summary:
The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs.
As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives.
Essential Job Duties:
Supervision and Quality Assurance
Supervise case management staff and monitor the timeliness and quality of services provided.
Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff.
Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week.
Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations.
Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans).
Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual.
Take a strengths-based approach to supervision, fostering growth and resilience.
Client Services & Documentation
Document all client-related interactions in the agency's client database.
Ensure intake coverage on designated days and assign staff for intake support when necessary.
Interface with other AIDS service providers to coordinate comprehensive client care.
Program Support and Coordination
Actively participate in Coordinator and Operations meetings to align on goals and strategies.
Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly.
Consult with other departments and staff to ensure effective communication and collaboration.
Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement.
Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs.
May be responsible for managing all aspects of one or more program related initiatives.
Offer back-up coverage for case managers and intake services as needed.
Collaboration & Communication
Interface with other AIDS service providers to coordinate comprehensive client care.
Consult with internal resources to ensure effective communication and service integration.
Coaching & Performance Management
Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence.
Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes.
Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions.
Collaborate with staff to address performance gaps, and celebrate achievements.
Ensure performance reviews are timely, constructive, and aligned with organizational goals and values.
Timesheet Oversight & Accuracy
Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies.
Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed.
Ensure timely submission and approval of timesheets to support payroll and reporting processes.
Knowledge, Skills and Abilities
Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services.
Adapt to changing client and program needs with creativity and initiative.
Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches.
Proven ability to work effectively with diverse populations, including in critical and emergency situations.
Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care.
Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers.
Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid).
Solid knowledge of the agency's policies, procedures, and performance metrics.
Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery.
Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal.
Lead with a strengths-based, supportive approach to staff supervision.
Must be able to maintain confidentiality and professionalism in all interactions.
Strong organizational and time management skills to balance supervision, documentation, and program coordination.
Excellent analytical skills to review charts, monitor service quality, and interpret performance data.
Effective meeting facilitation and group supervision techniques.
Excellent written and verbal communication skills for internal coordination and external collaboration.
Prioritize equity, inclusion, and client empowerment in service delivery.
Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic).
Education and Experience
Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required.
Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health.
Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services.
Supervisory Responsibilities
Case Managers and possibly other Direct Service staff
Physical Demands
Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch.
Able to lift occasionally up to 15-20 pounds.
Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care.
Working Environment
Must be able to respond to critical or emergency situations with professionalism and composure.
Must maintain confidentiality and comply with HIPAA and other privacy standards.
Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives.
May be exposed to hot or cold temperatures or noise levels that are distracting.
Occasional evenings and weekends for outreach events or agency functions.
Occasional local travel throughout Philadelphia to engage with clients.
Disclaimer
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position.
Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation.
No phone calls please. Salary range: $52k-57k
Auto-ApplyEmergency Management Liaison Officer (EMLO)
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM.
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
Support of public information officer duties, including collection of photos and video
Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
Serve displaced residents in reception centers and shelters
Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
Participate in trainings and exercises
Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
Strong interpersonal skills
Effective oral and written communication skills
Strong leadership and negotiation skills
Confidence in front of groups
Proven ability to operate and lead during emergencies
Sound judgement and ethical decision making
Professional conduct and accountability
Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
Ability to problem solve and work with others under pressure
Ability to multitask effectively
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Ability to complete tasks and projects in a timely manner
Ability to contribute and coordinate work in a team
Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
Ability to work with little direct oversight or supervision
Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
Completion of a bachelor's degree from an accredited college or university is preferred
Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
Familiarity with the City of Philadelphia is preferred
Experience working in outdoor environments for prolonged periods is preferred
Experiencing training or teaching audiences of different ages
An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
OEM personnel are essential, working during states of emergency or other city closures.
All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references.
Salary Range: $65,000 - $75,000
Discover the Perks of Being a City of Philadelphia Employee:
Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
We offer Comprehensive health coverage for employees and their eligible dependents.
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
For more information, go to: Human Relations Website: ******************************************************
Cherry Hill New Jersey Community Liaison
Liaison job in Philadelphia, PA
Benefits/Perks
Competitive Compensation
Competitive Bonus Structure
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a highly motivated and highly skilled community liaison, who can drive real results through finding outside business development and ensuring a smooth sales process. This position will represent Doc Love Homecare in the community and drive revenue through building a network of industry referrals. The community liaison's role will include working with hospitals, skilled nursing facilities, assisted living facilities, and other providers in the senior care industry. In addition, they will need to identify, develop, and maintain referral sources. Candidate will be responsible for attending events in the community and increasing awareness of Doc Love Homecare mission and values. This position will report to the VP of Business Development.
Responsibilities
Ensuring marketing communications are coordinated, including the development and distribution of all marketing collateral; will support marketing plan objectives and meet organizational expenditure requirements in conjunction with Sales organization
Arrange appointments and call activity with Hospitals, Social Workers, Case Managers, Community Partners, and other healthcare professionals to increase new professional referrals and nurture existing relationships to continue growth in territory.
Create and implement marketing campaigns
Track and report on marketing activities
Achieve or exceed referral quota quarterly and annually
Providing leadership in management and development of joint ventures, affiliations, and partnership arrangements
Executing the Company's business marketing plan and achieve key milestone and revenue targets; developing in-depth knowledge of all competitive product offerings and tailor product strategy; supplying senior management team with up-to-date competitive intelligence; defining product attributes and differentiators
You will be a relentless problem solver and will constantly be assessing and resolving both simple and complex challenges for both referrals and your clients
Be prepared to manage day-to-day communications between the client and our team
Qualifications
1-3 years of sales / marketing experience
An insatiable curiosity and knowledge about all things Healthcare, Sales, and Marketing
Experience with submitting reports on weekly basis to Management
We expect all our community liaisons to have an innate curiosity and attend local networking and educational events
Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
Aggressive and competitive attitude
Strong Time Management skills
Must have a strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals
Ability to organize and manage multiple priorities
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
Auto-ApplyCommunity Outreach
Liaison job in Philadelphia, PA
Status: Full-Time, Non-Exempt (hourly)
The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing thoughts of suicide. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with behavioral health populations and a strong understanding of community resources.
Essential Duties and Responsibilities:
Coordinate outreach initiatives to find homeless veterans and their families;
Facilitate the program application process, including referrals, document collection, and participant screening;
Develop and maintain relationships with community partners;
Maintain records of community asset maps, outreach trackers, and mileage logs;
Conduct outreach initiatives to locate veterans;
Provide presentations to community partners to promote public awareness of program goals;
Attend all internal, external, and community meetings relevant to the position;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Maintain accurate and up-to-date records of client charts;
Participate in weekly supervision;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Ensure the confidentiality of every client served by the SSG program.
Minimum Qualifications:
Minimum High School Diploma, bachelor's degree preferred;
Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors;
Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty,
1
homelessness and personal development;
Valid driver's license with a good driving record and insurance.
Auto-ApplyHospice Community Liaison
Liaison job in Cherry Hill, NJ
Why Suncrest
At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!
Benefits
Actual Work/Life Balance
Competitive Pay
Benefits Package including Medical, Dental, and Vision insurance
Paid Time Off
401k plan with employer match and 100% vesting after 90 days of employment
A culture with an emphasis on appreciating and valuing the team member
The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details
We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture.
Essential job functions & responsibilities:
Establish and maintain positive working relationships with current and potential referral and payer sources
Build and monitor community, customer, payer, and patient perceptions of the organization
Assist in strategic planning to identify opportunities for additional or improved services to address customer needs
Maintain comprehensive working knowledge in the field of marketing
Maintain comprehensive working knowledge of Suncrest Hospice markets
Qualifications
Extensive experience in healthcare sales, especially home care and/or hospice
Ability to market aggressively while simultaneously maintaining positive industry relationships
Demonstration of good communication, negotiation, and public relations skills
Ability to work independently
Ability to build and maintain relationships with referral sources
Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
Auto-ApplyCommunity Liaison (Burlington/Camden/Gloucester/Salem County, NJ)
Liaison job in Burlington, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking multiple Full-time, preferred experienced Community Liaisons for our Burlington / Camden / Gloucester / Salem County, NJ region! The Community Liaison will be responsible for interaction in the community and promoting company services and Hospice services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Auto-ApplyMarketing Community Liaison
Liaison job in Darby, PA
Job DescriptionBenefits:
Dental insurance
Health insurance
Training & development
Vision insurance
Job Title: Marketing Community Liaison Home Healthcare Location: Ardmore, PA Company: TruVine Homecare Services, Inc. Employment Type: Full-Time Industry: Home Health | Private Pay | Senior Care | Healthcare Marketing
Job Summary
TruVine Homecare Services is seeking a proactive and personable Marketing Community Liaison to join our growing team. In this role, you will serve as the face of our agency in the communitybuilding relationships, executing marketing campaigns, and supporting the acquisition of 34 new private pay home care clients per month. Youll work across multiple platforms to present a cohesive brand message and collaborate with internal teams to ensure our mission is clearly communicated.
Youll be the face of TruVinecultivating referral relationships, executing creative marketing campaigns, and driving client growth through authentic community engagement.
Key Responsibilities
Develop and execute multi-channel marketing campaigns to promote TruVines home care services
Visit doctor offices, hospital discharge desks, assisted living facilities, and other referral sources to present agency credentials and obtain patient referrals
Build and maintain referral relationships with physicians, senior centers, elder law attorneys, and community organizations
Represent TruVine at health fairs, networking events, and outreach programs
Track campaign performance, lead generation, and client acquisition metrics
Collaborate with intake and care coordination teams to ensure consistent messaging and smooth client onboarding
Maintain CRM and marketing automation tools to manage outreach and referral contacts
Monitor marketing trends, competitor activity, and community engagement opportunities
Qualifications
Bachelors degree in Marketing, Communications, Healthcare Administration, or related field
2+ years of experience in marketing, sales, or community outreach (healthcare or senior services preferred)
Strong written and verbal communication skills
Familiarity with social media marketing and basic SEO principles
Proficiency in Microsoft Office Suite; experience with Photoshop and video editing software
Experience with CRM and marketing automation tools (e.g., Salesforce, HubSpot) preferred
Strong data analysis and reporting skills
Ability to travel locally and work independently
Performance Expectations
Support the acquisition of 34 new private pay clients per month through targeted outreach and relationship-building
Conduct regular visits to medical offices, hospital discharge planners, assisted living facilities, and other referral sources to generate qualified leads
Maintain high engagement and conversion rates across marketing channels
Contribute to quarterly growth goals and brand visibility in the Ardmore, PA region
Benefits
Competitive salary with performance-based incentives
Flexible work environment (field and office-based)
Supportive, mission-driven team culture
Opportunity to make a meaningful impact in the lives of seniors and families
Apply Now
Submit your resume and cover letter to be considered. Help us grow our missionand bring exceptional care to more families in the 5 local counties and surrounding communities.
Veteran Initiatives Unit Community Liaison
Liaison job in Philadelphia, PA
The Behavioral Health and Justice Division( BHJD) of the Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) employs Veterans Community Liaison who perform essential coordination between the community, veterans, and BHJD. The Veteran Initiatives Unit Community Liaison acts as a vital link between the community and various support systems, including the VA community organizations and healthcare providers . Their role is to facilitate access to benefits, services and resources, ensuring veterans receive the support they need as they transition to civilian life or navigate existing challenges . The Veteran Initiatives Unit Community Liaison will focus on building strong relationships within the veteran community and with partner organizations to ensure seamless access to care and support services. The liaison utilizes data-driven strategies and outreach efforts to improve the effectiveness of veteran outreach initiatives and facilitate referral s to appropriate services .
The Veteran Initiatives Unit Community Liaison provides supportive services to Veterans by assessing their need for treatment, support, and assistance with social determinants of health. This position requires special focus on the unique needs of Veterans by assisting them to navigate the intersecting complexities of behavioral health, Veterans support resources, community resources and justice system involvement for those facing criminal matters. The position will also assist DBHIDS to implement a comprehensive strategic plan designed to help all seven divisions to better identify and serve all Philadelphia Veterans with behavioral health needs .
Duties and Responsibilities:
Work closely with the Veteran Initiatives Unit (VIU) Manager to provide supportive services to those Veterans referred to the Department through Philadelphia Veterans Court and other referral sources .
Evaluating veterans to determine their needs, connect them with appropriate resources , and coordinate care with relevant agencies both in the behavioral health and Veteran' s Administration network.
Conduct targeted outreach initiatives to identify and engage veterans and their families, particularly those facing challenges such as homelessness, mental health issues (including PTSD) , or difficulty transitioning back into civilian life. This might involve participating in community events, workshops, or outreach drives .
Cultivating and maintaining strong connections with local veteran organizations, government agencies (like the VA) , healthcare providers, community groups, and other stakeholders to understand their needs and available resources
Provide opportunities for individuals receiving services to direct their own recovery and inspire hope that recovery is not only possible but probable ; teach and support acquiring and utilizing skills needed in the person ' s recovery.
Assist Veterans by helping them to understand their benefits and entitlements and to utilize those to their best advantage
Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement. Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement.
Providing education and training to staff and community partners on veteran-specific issues, advocating for the needs of veterans within the organization and the community, and representing the organization at relevant events and meetings .
Along with the VTU Manager, provide training on Veterans and behavioral health, including Crisis Intervention Team training for the Philadelphia Police Department, training for the seven divisions of D BHID S and other training opportunities as assigned.
Skills Required:
Must be a Veteran with knowledge and experience in working with Veterans resources . Must have good verbal and written communication skills and work well with people without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Must have good, creative problem- solving skills . Be able to work independently and as a team leader. Be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computers to record services . Preference given for prior experience working in with criminal court or in a criminal justice environment.
Education and Experience:
Highschool Diploma/GED, Associate Degree in Psychology, Sociology, Human Service or related field preferred. Fulfilment of first military contract with honorable discharge required. Must have 3 years demonstrated experience in working to support Veterans . Experience supporting justice involved. Veterans preferred and a strong community relation.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions . Able to travel locally via public transportation and on foot from 1 60 1 Market Street to 1 1 0 1 Market Street, CBH, and various other destinations as needed.
Essential Functions:
Valid driver ' s license and use of personal licensed and insured vehicle during work hours or the ability to use public transportation. Attend Veterans Court weekly. Attend CIT classes to work with the Philadelphia Police Officers at the Academy. Ability to effectively utilize computers , databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all required background checks .
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyCommunity Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)
Liaison job in Philadelphia, PA
Your Tomorrow is Here!
Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research.
The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues.
Education
High School Diploma or Equivalent Required
Other Completion of 75 Hours Community Health Worker Core Training Required
Experience
General Experience and knowledge of protocols with Electronic Medical Records (EPIC) Preferred
General Experience in medical or health related field and knowledge of medical terminology Preferred
Licenses
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyHospice & Palliative Care Liaison - Cherry Hill, NJ
Liaison job in Marlton, NJ
Job Details Marlton, NJ Full Time $85000.00 - $95000.00 Base+Commission/month Road WarriorDescription
Constellation Health Services is looking for a
Hospice & Palliative Care Liaison for
Cherry Hill, NJ!
$5000 Retention Bonus!
Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison. The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices.
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.
Responsibilities:
Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers.
Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
What We Offer:
Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO
(must meet minimum requirements to be eligible for benefits)
Opportunities for professional development and training to advance your career.
Supportive and collaborative work environment that values compassion and empathy.
The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
Family-Centered Culture:
At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
Qualifications
Qualifications:
A minimum of three years of professional experience in healthcare marketing and sales, including at least one year specifically focused on hospice sales. This experience should demonstrate proficiency in relationship-building with referral sources, and a deep understanding of hospice care services and regulatory requirements.
Bachelor's degree preferred
Excellent planning, organization and presentation skills are critical.
Clinical background is a plus.
Proven ability to develop and implement a sales and marketing plan.
Excellent oral/written, communication and interpersonal skills.
Computer Skills and basic knowledge of iOS operating system.
Family and Perinatal Case Management Coordinator
Liaison job in Philadelphia, PA
Job Title: Case Management Coordinator of Family & Perinatal
Department: Direct Services
Job Status: Full-Time, Monday through Friday 9:30am-5pm
Classification: Non-Exempt, Salaried
Reports To: Assistant Director of Client Services
Effective Date: November 18, 2025
Job Summary:
The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs.
As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives.
Essential Job Duties:
Supervision and Quality Assurance
Supervise case management staff and monitor the timeliness and quality of services provided.
Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff.
Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week.
Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations.
Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans).
Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual.
Take a strengths-based approach to supervision, fostering growth and resilience.
Client Services & Documentation
Document all client-related interactions in the agency's client database.
Ensure intake coverage on designated days and assign staff for intake support when necessary.
Interface with other AIDS service providers to coordinate comprehensive client care.
Program Support and Coordination
Actively participate in Coordinator and Operations meetings to align on goals and strategies.
Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly.
Consult with other departments and staff to ensure effective communication and collaboration.
Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement.
Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs.
May be responsible for managing all aspects of one or more program related initiatives.
Offer back-up coverage for case managers and intake services as needed.
Collaboration & Communication
Interface with other AIDS service providers to coordinate comprehensive client care.
Consult with internal resources to ensure effective communication and service integration.
Coaching & Performance Management
Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence.
Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes.
Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions.
Collaborate with staff to address performance gaps, and celebrate achievements.
Ensure performance reviews are timely, constructive, and aligned with organizational goals and values.
Timesheet Oversight & Accuracy
Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies.
Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed.
Ensure timely submission and approval of timesheets to support payroll and reporting processes.
Knowledge, Skills and Abilities
Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services.
Adapt to changing client and program needs with creativity and initiative.
Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches.
Proven ability to work effectively with diverse populations, including in critical and emergency situations.
Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care.
Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers.
Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid).
Solid knowledge of the agency's policies, procedures, and performance metrics.
Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery.
Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal.
Lead with a strengths-based, supportive approach to staff supervision.
Must be able to maintain confidentiality and professionalism in all interactions.
Strong organizational and time management skills to balance supervision, documentation, and program coordination.
Excellent analytical skills to review charts, monitor service quality, and interpret performance data.
Effective meeting facilitation and group supervision techniques.
Excellent written and verbal communication skills for internal coordination and external collaboration.
Prioritize equity, inclusion, and client empowerment in service delivery.
Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic).
Education and Experience
Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required.
Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health.
Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services.
Supervisory Responsibilities
Case Managers and possibly other Direct Service staff
Physical Demands
Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch.
Able to lift occasionally up to 15-20 pounds.
Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care.
Working Environment
Must be able to respond to critical or emergency situations with professionalism and composure.
Must maintain confidentiality and comply with HIPAA and other privacy standards.
Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives.
May be exposed to hot or cold temperatures or noise levels that are distracting.
Occasional evenings and weekends for outreach events or agency functions.
Occasional local travel throughout Philadelphia to engage with clients.
Disclaimer
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position.
Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation.
No phone calls please. Salary range: $52k-57k
Emergency Management Liaison Officer (EMLO)
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
Impact
- The work you do here matters to millions.
Growth
- Philadelphia is growing, why not grow with it?
Diversity & Inclusion
- Find a career in a place where everyone belongs.
Benefits
- We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM.
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
Support of public information officer duties, including collection of photos and video
Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
Serve displaced residents in reception centers and shelters
Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
Participate in trainings and exercises
Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
Strong interpersonal skills
Effective oral and written communication skills
Strong leadership and negotiation skills
Confidence in front of groups
Proven ability to operate and lead during emergencies
Sound judgement and ethical decision making
Professional conduct and accountability
Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
Ability to problem solve and work with others under pressure
Ability to multitask effectively
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Ability to complete tasks and projects in a timely manner
Ability to contribute and coordinate work in a team
Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
Ability to work with little direct oversight or supervision
Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
Completion of a bachelor's degree from an accredited college or university is preferred
Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
Familiarity with the City of Philadelphia is preferred
Experience working in outdoor environments for prolonged periods is preferred
Experiencing training or teaching audiences of different ages
An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
OEM personnel are essential, working during states of emergency or other city closures.
All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY:
Interested candidates must submit a cover letter, resume, writing sample and references.
Salary Range: $65,000 - $75,000
Discover the Perks of Being a City of Philadelphia Employee:
Transportation
: City employees get unlimited
FREE
public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
We offer Comprehensive health coverage for employees and their eligible dependents.
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster
- As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Unlock Tuition Discounts and Scholarships
- The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are
no longer required
for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to
[email protected]
.
For more information, go to: Human Relations Website:
******************************************************
Community Liaison
Liaison job in Philadelphia, PA
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Community Liaison - Home Care Business Development
Full-Time | Bonus Plan | Philadelphia PA
Thrive Where Relationships Matter
At Doc Love Homecare LLC we believe great care begins long before the first visit-it starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
Perks You'll Enjoy
Competitive base pay plus bonus plan based on referral wins
Paid time off so you can recharge and return inspired
Clear pathways to leadership-grow into regional or VP roles
Supportive, mission-driven culture that celebrates innovation
How You'll Make an Impact
Own Your Territory: Cultivate lasting partnerships with hospitals, skilled-nursing facilities, assisted-living centers, social workers, case managers, and senior-care advocates.
Tell Our Story: Host community events and educational sessions that spotlight our agency's compassionate, client-first mission.
Drive Referrals & Revenue: Consistently meet (and aim to exceed) quarterly and annual referral goals through creative networking and targeted outreach.
Create Campaigns That Convert: Design, launch, and track marketing initiatives; keep leadership informed with weekly metrics on pipeline progress.
Solve Problems Fast: Act as the go-to liaison between referral sources, families, and internal teams, delivering seamless service and swift solutions.
What Sets You Apart
1-3 years in healthcare sales, marketing, or home-care community outreach (or a comparable mix of passion + results)
A networking natural: you're energized by local events and never miss a chance to meet a new partner
Data-driven mindset-comfortable logging activities, analyzing trends, and reporting insights to leadership
Competitive spirit balanced by heartfelt empathy for seniors and family caregivers
Stellar time-management skills; you juggle multiple priorities without losing your smile
Ready to Grow With Us?
If you're eager to transform relationships into exceptional home-care experiences, apply today and let's elevate senior care together!
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
Auto-ApplyCommunity Outreach (Veteran Services) Philadelphia PA
Liaison job in Philadelphia, PA
Status: Full-Time, Non-Exempt (hourly)
The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing homelessness. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with homeless populations and a strong understanding of community resources.
Essential Duties and Responsibilities:
Coordinate outreach initiatives to find homeless veterans and their families.
Facilitate the program application process, including referrals, document collection, and participant screening.
Develop and maintain relationships with community partners.
Maintain records of community asset maps, outreach trackers, and mileage logs.
Conduct outreach initiatives to locate homeless veterans.
Provide presentations to community partners to promote public awareness of program goals.
Attend all internal, external, and community meetings relevant to the position.
Minimum Qualifications:
Minimum High School Diploma, bachelor's degree preferred.
Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors.
Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty,
1
homelessness and personal development.
Valid driver's license with a good driving record and insurance.
Auto-ApplyCommunity Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)
Liaison job in Philadelphia, PA
Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital) - (255560) Description The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes.
Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues.
EducationHigh School Diploma or Equivalent RequiredOther Completion of 75 Hours Community Health Worker Core Training RequiredExperienceGeneral Experience and knowledge of protocols with Electronic Medical Records (EPIC) PreferredGeneral Experience in medical or health related field and knowledge of medical terminology PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus.
The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world.
As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research.
Primary Location: Pennsylvania-PhiladelphiaJob: Support Services and TradesSchedule: Full-time Shift: Day JobEmployee Status: Regular
Auto-ApplyEmergency Management Liaison Officer (EMLO)
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
* Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
* Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
* Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
* Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
* Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
* Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM.
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
* Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
* Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
* Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
* Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
* Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
* Support of public information officer duties, including collection of photos and video
* Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
* Serve displaced residents in reception centers and shelters
* Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
* Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
* Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
* Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
* Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
* Participate in trainings and exercises
* Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
* Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
* In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
* Strong interpersonal skills
* Effective oral and written communication skills
* Strong leadership and negotiation skills
* Confidence in front of groups
* Proven ability to operate and lead during emergencies
* Sound judgement and ethical decision making
* Professional conduct and accountability
* Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
* Ability to problem solve and work with others under pressure
* Ability to multitask effectively
* Ability to maintain effective working relationships and develop partnerships
* Ability to coordinate diverse groups toward a common goal
* Ability to complete tasks and projects in a timely manner
* Ability to contribute and coordinate work in a team
* Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
* Ability to work with little direct oversight or supervision
* Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
* Completion of a bachelor's degree from an accredited college or university is preferred
* Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
* Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
* Familiarity with the City of Philadelphia is preferred
* Experience working in outdoor environments for prolonged periods is preferred
* Experiencing training or teaching audiences of different ages
* An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
* Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
* Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
* Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
* OEM personnel are essential, working during states of emergency or other city closures.
* All OEM personnel are "emergency managers first." During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
* Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
* Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
* Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references.
Salary Range: $65,000 - $75,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
For more information, go to: Human Relations Website: ******************************************************