Coordinator, Portfolio Services, Fort Washington, PA (Hybrid), $60,000 + 7.5% Bonus - Full-Time
Join a collaborative organization known for its supportive culture, strong work-life balance, and innovative approach to the insurance industry.
Coordinator, Portfolio Services - Responsibilities
Serve as a key point of contact for policy owners and life insurance companies.
Conduct analysis of insurance portfolios and purchased policies to ensure accurate post-sale processing.
Support ongoing servicing of life insurance policies sold in the secondary market.
Collaborate with team members to optimize policy valuations and maintain accurate records.
Communicate effectively with internal and external stakeholders to resolve inquiries and ensure smooth operations.
Participate in process improvements and contribute to team initiatives.
Coordinator, Portfolio Services - Requirements
Bachelor's degree or paralegal certificate preferred.
Strong attention to detail and excellent organizational skills.
Proficiency in Microsoft Word and Outlook; basic knowledge of Excel required.
Ability to communicate clearly and collaborate effectively in a team environment.
Comfortable working in a fast-paced, client-facing role with frequent phone interactions.
Schedule:
Onsite for the first 90 days, then hybrid with four days in-office per week. Typical schedule: 8:30 AM - 5:30 PM.
Perks:
Competitive salary with bonus opportunities.
Comprehensive health, dental, vision, and prescription coverage.
401(k) matching and generous paid time off.
Training, mentoring, and career development programs.
Company-sponsored events and a collaborative, fun culture.
$60k yearly 5d ago
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Legal Intake Specialist
Bernard Nickels & Associates
Liaison job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
$35k-54k yearly est. 4d ago
Crisis Community Liaison
Delaware Guidance Services for Children 2.8
Liaison job in Wilmington, DE
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Generous Paid Time Off (starting at 44 days of paid leave a year)
Up to 6% Annual Contribution to Your Retirement Fund
Free Professional Development Opportunities
Medical, Dental and Vision Insurance
Life and Long-term Disability Insurance
Position Highlights:
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Signing Bonus Eligible
Summary/objective
Under the supervision of the Crisis Integrated Services Coordinator, the Community Liaison is responsible for building and maintaining strong relationships with emergency departments (EDs), psychiatric hospitals (IMDs), pediatricians, and other community organizations that serve children and youth in crisis. This position is also responsible for managing the program's social media presence to raise awareness, share resources, and engage with the community about available crisis services. The Crisis Community Liaison will work to ensure the timely, coordinated, and effective response to children and families in crisis, improve service access, facilitate communication, and advocate for the needs of children and youth in crisis. The ideal candidate will have experience in community outreach, building collaborative partnerships, and social media management, as well as a strong understanding of the behavioral health system for children and youth in Delaware and the role of social media in community engagement.
Essential functions:
Community Outreach and Relationship Building
Develop and maintain strong working relationships with emergency departments, psychiatric hospitals, pediatricians, community mental health providers, and other healthcare professionals in the community.
Act as the primary contact for these community partners, ensuring effective communication and collaboration between the crisis program and these organizations.
Educate community partners about the 24/7 crisis services available, including how to access these services and refer youth in need. Support community partners in understanding the crisis program's protocols, referral processes, and available resources for crisis management. Keep healthcare professionals updated on any changes in crisis services, treatment protocols, or referral procedures.
Build and sustain partnerships with community-based organizations and advocacy groups that serve children and youth, ensuring that families have access to necessary resources.
Provide training and informational sessions to community partners, including emergency department staff, pediatricians, and hospital personnel, on how to access services for children and youth in crisis.
Represent DGS at community events, workshops, and initiatives, to foster stronger connections, support mental health awareness, and share information about available crisis services, including mobile crisis stabilization teams and 24/7 hotline access.
Crisis Coordination, Collaboration, Advocacy, and Referral
Facilitate the coordination of services for children and youth in crisis who are referred by community partners, ensuring that clients are promptly connected to appropriate crisis intervention services.
Work closely with emergency department staff and psychiatric hospitals to ensure smooth transitions for youth being admitted or discharged from emergency or inpatient care ensuring that appropriate wraparound services are in place to support long-term stability and care.
Act as an advocate for children and families, ensuring they are receiving the appropriate services and that their voices are heard within the crisis system.
Help families navigate the healthcare system, including connecting them to the Crisis Case Manager.
Social Media Management
Manage and create content for the crisis program's social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) to raise awareness about the program, available services, and community resources.
Develop and implement social media campaigns to engage the public and inform families, healthcare providers, and community members about the program's services, updates, and resources.
Monitor social media interactions, respond to inquiries, and engage with followers in a professional and timely manner.
Create educational posts and share relevant articles, tips, and resources related to crisis intervention, mental health, and child/youth well-being.
Analyze social media metrics to evaluate the effectiveness of campaigns and strategies, adjusting content and outreach approaches as needed.
Data and Reporting
Maintain accurate records of community outreach efforts, referrals, and follow-up services to ensure proper documentation of services provided.
Monitor and track trends in service utilization and identify areas for improvement in community collaboration.
Report regularly to program leadership on the status of partnerships, referral patterns, social media engagement, and any barriers or gaps in service delivery.
Competencies/ Capabilities:
Collaboration: Team-oriented, with a strong ability to collaborate with a diverse group of professionals.
Problem Solving: Proactive and resourceful, able to think strategically and work independently as needed.
Communication: Strong communication and interpersonal skills, with the ability to build relationships with diverse community partners.
Creative: Ability to craft compelling content for social media that engages audiences and drives awareness.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.
Supervisory responsibilities: none
Work environment:
Community-based, Partial telecommuting with approval
Ability to work flexible hours, including evenings and weekends, to accommodate community events and engagement needs
Physical demands:
Prolonged periods of sitting at a desk and working on a computer
May be requested to lift up to 15 pounds periodically
Travel required: hospitals, pediatricians, community agencies, events, etc.
Minimum qualifications:
Bachelor's degree in Communications, Public Health, Psychology, or related field.
Two years of experience in community outreach, preferably in healthcare, mental health services, or crisis intervention programs.
Proven experience in social media management, content creation, and digital marketing, with a strong understanding of platforms such as Facebook, Instagram, Twitter, and LinkedIn.
Familiarity with Delaware's behavioral health systems and community resources for children and families.
Preferred qualifications:
Advanced degree in a related field
Bilingual (Spanish-English) language skills are a plus
Experience in event planning, including virtual or in-person workshops and campaigns.
EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$36k-49k yearly est. Auto-Apply 24d ago
Community Organizer Supervisor
City of Philadelphia, Pa 4.6
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
The Mayor's Office of Neighborhood and Community Engagement (NCAC) is the City of Philadelphia's neighborhood hub for connecting residents with government services. NCAC operates ten Neighborhood Community Action Centers (NCACs) as part of an initiative to create a government that people can see, touch, and feel.
At each Community Action Center, residents can bring any municipal issues-from abandoned cars, graffiti, illegal dumping, and potholes to sanitation, housing, and access to benefits. NCAC staff are committed to resolving these issues through a system of deadlines and follow-up, ensuring accountability and measurable action.
Beyond problem-solving, NCAC serves as a connector, linking communities to the full range of municipal resources, services, and opportunities. We collaborate across departments, agencies, and partner organizations to ensure residents receive timely and effective assistance.
To strengthen transparency and engagement, NCAC also hosts regular monthly public meetings in every council district. These gatherings bring the City government directly to the people, providing updates, listening to concerns, and building trust through open dialogue.
Through the Action Centers, NCAC is redefining what local government looks like-visible, accountable, and rooted in the community it serves.
Job Description
Reporting to the NCAC Deputy Director, the NCAC Manager is a key position in making our City safer, cleaner, and greener. The Manager is responsible for managing the NCAC Organizers and staffing the Neighborhood Action Center, tracking and handling important issues in the Community, and building relationships with residents and stakeholders throughout the district.
Essential Functions
* Promote awareness of Neighborhood Community Action Centers, so residents know where they are located, what services are offered, and how they can access support.
* Develop and manage social media content across multiple platforms to increase visibility, build community trust, and highlight key initiatives.
* Tell the stories of NCAC's impact, including resident success stories and examples of problem resolution, to illustrate what residents can expect from engaging with Action Centers.
* Drive resident engagement by creating communications campaigns designed to bring people into the Action Centers.
* Develop written materials and talking points for leadership, public meetings, canvassing operations, and outreach events.
* Write and design canvassing materials (flyers, scripts, door hangers) to support outreach campaigns in targeted neighborhoods.
* Create press releases, newsletters, reports, and website content that reflect the mission and values of NCACs.
* Coordinate media relations, including responding to press inquiries, preparing spokespeople, and organizing media opportunities.
* Plan and execute communications strategies for monthly public meetings in each district to ensure high community awareness and attendance.
* Support internal communications to ensure NCAC's staff and partners have consistent, accurate messaging.
* Ensure accessibility and inclusivity in all communications materials, reflecting the diversity of Philadelphia's communities and the City's equity priorities.
* Measure communications impact, using analytics (social media reach, event attendance, canvassing engagement) to inform strategy and improve effectiveness.
* Other duties as assigned.
Required Competencies, Knowledge, Skills, and Abilities
* Previous experience in communications, public relations, or media relations roles, preferably in a government or public sector setting.
* Strong writing and editing skills, with the ability to craft clear and compelling messages for different audiences.
* Proficiency in digital communication tools and social media platforms.
* Ability to work collaboratively in a team environment and manage multiple projects with attention to detail.
* Attributes:
* Proactive and organized, with the ability to implement communication plans and adapt to changing priorities.
* Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
* Commitment to upholding organizational values of transparency, accountability, and public service.
* A passion for community engagement and the ability to convey the office's mission and initiatives effectively.
Qualifications
Qualifications (Education and Experience)
* Bachelor's Degree in a relevant field, such as communication or public affairs, required
* Minimum three to five years of related professional experience in community engagement, or public service.
* Demonstrated cultural competency and experience working with diverse populations.
* Ability to work occasional evenings/weekends for community events.
Additional Information
TO APPLY: Interested candidates must submit a cover letter and resume.
Salary Range: $67,000- $82,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
For more information, go to: Human Relations Website: ******************************************************
$67k-82k yearly 4d ago
Clinical Trial Liaison
Amplity
Liaison job in Philadelphia, PA
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
The Clinical Trial Liaison (CTL) supports Global Development clinical study execution as the local US field-based representative for Amplity. The CTL interacts with investigator sites and other parties related to clinical trial execution.
The CTL provides insights to support study feasibility, site identification and selection, and patient recruitment and retention initiatives. In collaboration with the study team, the CTL both identifies and helps facilitate resolution of investigator site issues.
Core Responsibilities:
Provide operational insight into site feasibility and selection and overall patient recruitment strategy.
Participate in Clinical Study Team Meetings and Quality Review Meetings where necessary, providing input to study teams on operational issues based on site visits and contacts.
Attend and present at investigator meetings and monitor workshops.
Participate in site visits with investigator site staff and CRO representatives in support of clinical trial execution and report back to study teams (e.g., feasibility, start-up activities, enrollment, or escalated site issues).
Review, document, and follow up on investigator site issues, including tracking metrics.
Provide sponsor regional operational support and act as a point of escalation for investigator sites.
Participate in regulatory GCP inspections and/or audits at investigator sites as the sponsor representative.
Contribute to process improvement initiatives when required.
Perform oversight monitoring on a triggered basis, as required, and produce relevant reporting and feedback.
Ensure compliance with SOPs (Standard Operating Procedures), GCP (Good Clinical Practice), and other relevant guidelines and processes on an ongoing basis.
Act as a field-based reference point of scientific and clinical expertise for study sites.
Other responsibilities as needed
Qualifications:
Minimum of a bachelor's degree from an accredited university or college required with a terminal degree, Pharm D, Ph. D preferred. MSN, PA, NP may be considered with pharmaceutical experience
Pharmaceutical industry experience required, 5 years of relevant experience in the pharmaceutical industry preferred.
Extensive experience in clinical trial operations required.
Extensive medical and scientific knowledge and clinical development understanding.
MSL (Medical Science Liaison) or equivalent medical affairs/clinical operations experience) preferred; KAM (Key Account Manager) with a clinical trial background possible.
Experience working within therapeutic area.
Experience managing KOLs, researchers, and HCPs at all levels in both 1:1 and group settings.
Extensive medical and scientific knowledge and clinical development understanding required
Technologically proficient with Microsoft Office Suite, digital meeting platforms and other software programs as needed.
Valid driver's license with safe driving required
Successfully pass all required Amplity and client training
Willingness to travel in the US weekly 60%+ or greater including occasional evening or weekend engagements for professional events or programs.
Skills:
Strong communication and collaborative interpersonal skills.
Demonstrable thirst for knowledge (technical, clinical, medical, scientific) with an ability to assimilate information quickly, present clinical data clearly and concisely, and discuss the statistical and clinical relevance in line with clinical development strategy.
Ability to work autonomously in a field-based setting
Ability to drive performance of self and others.
Extensive medical and scientific knowledge and clinical development understanding.
Excellent communicator of technical and scientific information.
Excellent interpersonal skills, with the ability to engage HCPs effectively
Proactive and self-motivated, with the ability to align activities with clinical development plans (CDPs).
Strong organizational skills with effective use of time and prioritization. Must be able to prioritize and manage a high volume of studies.
Team Membership and Key Interfaces:
Key Team Membership:
Clinical Study Team Meetings
Clinical Operations Review Meetings
Clinical Compliance and Quality Meetings
Cross-Functional Interfaces:
Clinical Project Management and Operations
Medical Affairs
Regulatory Affairs
Medical Directors
Credentialing Requirements:
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans.
Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values:
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.
Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
Passion: We love what we do. Our energy inspires, engages, and motivates others.
Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.
We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
$46k-95k yearly est. Auto-Apply 3d ago
Clinical Liaison
Scionhealth
Liaison job in Philadelphia, PA
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Conducts patient assessments in accordance with company standards for appropriate patients for potential admission into the system. Maintains positive relationships with referral sources, sales teams, admission, managed care, clinical and operational teams. Coordinates transmission of clinical and benefits information of patients for possible admission into our ScionHealth Specialty Hospitals. Collects, organizes, evaluates, and communicates pertinent clinical information with effective verbal and written skills. Strong customer service skills and commitment to service excellence. Possesses strong attention to detail and commitment to following all processes set forth. Operates with a sense of urgency to produce quick results. Maintains all patient information in a manner that ensures confidentiality and meets all regulatory requirements.
Essential Functions
* Conduct patient assessment in accordance with company standards.
* Work closely with patients and their family members to educate them on the benefits of Kindred Hospital.
* Assist in conducting tours of the hospital with families and referral sources as needed
* Facilitates the timely admission of patients from the referral sources: Identifies medical record information needed from referring facility; Completes the Pre-Admission Clinical Evaluation (PACE) form to assist in evaluating appropriateness of admission; Facilitates and coordinates physician-to-physician communication as necessary; Identifies specific patient needs for equipment, supplies and consult services
* Meets with management staff, participates in marketing meetings and serves on various
* Internal committees as assigned.
* Maintains a state-of-the-art knowledge of areas of responsibility and develops and follows a program of continuing education.
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
* Maintains all information in a manner that ensures confidentiality and meets all regulatory requirements.
Knowledge/Skills/Abilities/Expectations
* Ability to collect, organize, evaluate and communicate pertinent clinical information with effective verbal and written skills.
* Strong customer service skills and commitment to service excellence.
* Computer skills that include Microsoft Office, Word, Excel and Outlook and PowerPoint.
* Excellent presentation and communication skills.
* Clinical Background with ability to conduct Patient Assessments.
* Ability to work under stress and to respond quickly in crisis situations.
* Knowledge of healthcare marketing and plan development.
* Ability to work cooperatively as a member of a team.
* Approximate percent of time required to travel: 3 to 5 hours
* Must read, write and speak fluent English
* Must have good and regular attendance
* Performs other related duties as assigned
Qualifications
Education
* Associate or Bachelor's degree
* Degree in healthcare related field preferred
Licenses/Certifications
* Healthcare professional licensure preferred.
* Registered Nurse, Licensed Practical Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Social Worker license
Experience
* Two (2) years clinical patient care/treatment experience in healthcare field preferred
* Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
$46k-95k yearly est. 60d+ ago
Community Liaison
Wrapped N Love Home Care LLC
Liaison job in Media, PA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Community Liaison Home Care Business Development
Full-Time | Bonus Plan |
Media Thrive Where Relationships Matter
At Wrapped N Love Home Care LLC we believe great care begins long before the first visitit starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
Perks Youll Enjoy
Competitive base pay plus bonus plan based on referral wins
Paid time off so you can recharge and return inspired
Clear pathways to leadershipgrow into regional or VP roles
Supportive, mission-driven culture that celebrates innovation
How Youll Make an Impact
Own Your Territory: Cultivate lasting partnerships with hospitals, skilled-nursing facilities, assisted-living centers, social workers, case managers, and senior-care advocates.
Tell Our Story: Host community events and educational sessions that spotlight our agencys compassionate, client-first mission.
Drive Referrals & Revenue: Consistently meet (and aim to exceed) quarterly and annual referral goals through creative networking and targeted outreach.
Create Campaigns That Convert: Design, launch, and track marketing initiatives; keep leadership informed with weekly metrics on pipeline progress.
Solve Problems Fast: Act as the go-to liaison between referral sources, families, and internal teams, delivering seamless service and swift solutions.
What Sets You Apart
13 years in healthcare sales, marketing, or home-care community outreach (or a comparable mix of passion + results)
A networking natural: youre energized by local events and never miss a chance to meet a new partner
Data-driven mindsetcomfortable logging activities, analyzing trends, and reporting insights to leadership
Competitive spirit balanced by heartfelt empathy for seniors and family caregivers
Stellar time-management skills; you juggle multiple priorities without losing your smile
Ready to Grow With Us?
If youre eager to transform relationships into exceptional home-care experiences, apply today and lets elevate senior care together!
$34k-51k yearly est. 29d ago
Client Care and Community Liaison
Truvine Homecare Services Inc.
Liaison job in Ardmore, PA
Job DescriptionBenefits:
Dental insurance
Health insurance
Training & development
Vision insurance
Job Title: Marketing Community Liaison Home Healthcare Location: Ardmore, PA Company: TruVine Homecare Services, Inc. Employment Type: Full-Time Industry: Home Health | Private Pay | Senior Care | Healthcare Marketing
Job Summary
TruVine Homecare Services is seeking a proactive and personable Marketing Community Liaison to join our growing team. In this role, you will serve as the face of our agency in the communitybuilding relationships, executing marketing campaigns, and supporting the acquisition of private pay home care clients. Youll work across multiple platforms to present a cohesive brand message and collaborate with internal teams to ensure our mission is clearly communicated.
Youll be the face of TruVinecultivating referral relationships, executing creative marketing campaigns, and driving client growth through authentic community engagement.
Key Responsibilities
Develop and execute multi-channel marketing campaigns to promote TruVines home care services
Visit doctor offices, hospital discharge desks, assisted living facilities, and other referral sources to present agency credentials and obtain patient referrals
Build and maintain referral relationships with physicians, senior centers, elder law attorneys, and community organizations
Represent TruVine at health fairs, networking events, and outreach programs
Track campaign performance, lead generation, and client acquisition metrics
Collaborate with intake and care coordination teams to ensure consistent messaging and smooth client onboarding
Maintain CRM and marketing automation tools to manage outreach and referral contacts
Monitor marketing trends, competitor activity, and community engagement opportunities
Qualifications
Bachelors degree in Marketing, Communications, Healthcare Administration, or related field
2+ years of experience in marketing, sales, or community outreach (healthcare or senior services preferred)
Strong written and verbal communication skills
Familiarity with social media marketing and basic SEO principles
Proficiency in Microsoft Office Suite; experience with Photoshop and video editing software
Experience with CRM and marketing automation tools (e.g., Salesforce, HubSpot) preferred
Strong data analysis and reporting skills
Ability to travel locally and work independently
Performance Expectations
Support the acquisition of private pay clients through targeted outreach and relationship-building
Conduct regular visits to medical offices, hospital discharge planners, assisted living facilities, and other referral sources to generate qualified leads
Maintain high engagement and conversion rates across marketing channels
Contribute to quarterly growth goals and brand visibility in the Ardmore, PA region
Benefits
Competitive salary with performance-based incentives
Flexible work environment (field and office-based)
Supportive, mission-driven team culture
Opportunity to make a meaningful impact in the lives of seniors and families
Apply Now
Submit your resume and cover letter to be considered. Help us grow our missionand bring exceptional care to more families in the 5 local counties and surrounding communities.
$34k-51k yearly est. 31d ago
Community Liaison
Essence Health Services LLC
Liaison job in King of Prussia, PA
Job DescriptionSalary: $23-25.00
Essence Homecare, LLC, a premium provider of home care and employment support services, is seeking a motivated and personable Community Liaison to represent the Company in the community. The Community Liaison will attend community events, meetings, and other gatherings to promote the Company's services, foster relationships, and build awareness of the Companys mission. This is a per diem position that requires attendance at a minimum of two events per month in various locations within Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, PA.
Key Responsibilities:
Represent Essence Homecare, LLC at designated community events, including community centers, rehabilitation centers, and other gatherings.
Speak knowledgeably about the Companys services, including home care, employment support for individuals with disabilities, and veteran services.
Engage with community members, organizations, and stakeholders to promote the Companys mission and establish meaningful connections.
Provide a post-event report after each event, which includes:
Confirmation of attendance (e.g., photos, sign-in sheets, etc.).
Event flyers, brochures, or other literature collected.
A summary of activities, discussions, feedback, and opportunities identified.
Actively identify opportunities for client referrals and potential partnerships within the community.
Compensation and Bonus Structure:
Compensation is based on an 8-hour per diem rate for each event, regardless of the events actual duration (minimum attendance of 4 hours required).
A $200 bonus will be awarded for each new client or referral secured during an event, provided the client begins services and remains an active client for at least 30 days.
Position Requirements:
Attend a minimum of two (2) events per month to maintain the position.
Submit a post-event report within 48 hours of attending an event.
Strong interpersonal and communication skills to effectively engage with diverse groups and individuals.
Ability to represent Essence Homecare in a professional and positive manner.
Reliable transportation to attend events at various locations.
Availability to work flexible hours, including evenings and weekends, depending on event schedules.
Qualifications:
Previous experience in community outreach, public relations, or a related field is preferred.
Knowledge of the home care industry or employment support services for individuals with disabilities is a plus.
Comfortable speaking publicly and engaging with community members.
Self-motivated, organized, and detail-oriented with the ability to work independently.
Work Environment:
This is a per diem position requiring travel to community events within the service areas of Essence Homecare, including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.
About Essence Homecare, LLC:
Essence Homecare, LLC is a premium provider of non-medical home care services and employment support for individuals with disabilities. Our mission is to enhance the quality of life for those we serve through compassionate care and community support.
$23-25 hourly 18d ago
Community Liaison for Home Care Agency
Aloaye Home Care
Liaison job in Broomall, PA
Job Description
**Job Title: Community Liaison for Home Care Agency **
**Company:** Aloaye Home Care Agency
**About Us:**
Aloaye Home Care Agency is seeking a Part Time Community Liaison to represent us in the field to grow the organization market share. Aloaye Home Care understands that your talent for sales, marketing and lead generation has a positive impact on the growth and advancement of Aloaye Home Care goals and objectives.
**Job Overview:**
We are seeking a dynamic and passionate Community Liaison to join our team. In this role, you will serve as the bridge between our company and the local community, building relationships, promoting our brand, and advocating for our values. Your primary responsibilities will include developing and executing community-focused marketing strategies, engaging with local partners, and enhancing our outreach efforts.
**Key Responsibilities:**
- **Community Engagement:** Develop and maintain relationships with community organizations, local businesses, influencers, and stakeholders to promote our brand and initiatives.
- **Marketing Strategy:** Collaborate with the marketing team to create community-centric marketing campaigns that resonate with local audiences and drive engagement.
- **Event Coordination:** Organize and manage community events, workshops, and sponsorships that align with our brand and foster community involvement.
- **Social Media Management:** Manage and grow our social media presence within the community, sharing relevant content and engaging with followers to strengthen brand loyalty.
- **Content Creation:** Produce compelling content that highlights community events, partnerships, and initiatives for internal and external communications, including newsletters, blogs, and social media posts.
- **Feedback Loop:** Gather community feedback and insights to inform marketing strategies and improve our offerings and community involvement.
- **Analytics and Reporting:** Monitor and analyze community engagement metrics, providing regular reports to assess the effectiveness of community marketing initiatives and suggesting areas for improvement.
- **Advocacy:** Act as a representative of our company at community meetings, events, and forums, advocating for our mission and values.
· Knowledge and understanding of Maximus, PCA, and Pennsylvania County Assistance Offices
· Knowledge and understanding of Medicaid/Medicare guidelines and Long-Term Care is a plus
· Meet or exceed established targets for client referrals from professional referral sources.
**Qualifications:**
- Bachelor's /Associate degree in Marketing, Communications, Public Relations, or a related field.
- Proven experience in community outreach, marketing, or public relations, preferably within a similar industry.
- Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively.
- Proficiency in social media platforms and social media marketing strategies.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
- Creative thinking and problem-solving abilities, with a strong attention to detail.
- Passion for community development and an understanding of local issues and dynamics.
**What We Offer:**
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
- The chance to make a meaningful impact in the community
**How to Apply:**
If you are passionate about community building and have the skills to engage and inspire others, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this position to ***********************************
Aloaye Home Care Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$34k-51k yearly est. Easy Apply 19d ago
Community Liaison Part Time
Assisting Hands of Collegeville
Liaison job in Collegeville, PA
Job DescriptionBenefits:
Commission
Bonuses
Mileage Reimbursement
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k)
Flexible schedule
Community Outreach & Marketing Coordinator Homecare (25 hrs/wk, Base + Commission)
At Assisting Hands of Collegeville, we believe home care is personal. Were looking for a confident communicator who loves meeting people, building relationships, and making a real difference for seniors and their families.
This role is perfect for someone whos motivated to grow, thrives in the community, and is ready to be the face of our agency with local professionals and referral partners.
What Youll Do (MondayFriday, 5 hours/day):
Visit referral sources like hospitals, senior centers, and discharge planners to introduce our services.
Represent Assisting Hands at community events and workshops (occasional evenings/weekends for special events).
Lead educational sessions on dementia care, Parkinsons care, and senior wellness.
Support families by conducting in-home assessments and helping develop personalized care plans.
Track outreach activities and follow up with contacts using our CRM.
What Youll Earn:
Base Pay + Commission
2% commission on gross receipts for each client you bring in
Realistic earning potential: Up to $54,000/year in commissions on top of base pay when goals are met
Mileage reimbursement
Why Youll Love This Role:
Flexible daytime schedule (occasional nights/weekends for events only)
Work directly with a supportive leadership team
Paid training & ongoing professional development
401(k) & referral program
Make a meaningful impact in your local community every day
What Were Looking For:
Experience in marketing, sales, community outreach, healthcare, or senior services
Strong public speaking and relationship-building skills
Organized, self-motivated, and tech-savvy (MS Office, Google Drive, CRM tools)
Passion for helping seniors and their families
Ready to Grow With Us?
Apply today and help Montgomery County families find the care they deserve while building a career youll love.
$54k yearly 22d ago
Family and Perinatal Case Management Coordinator
Actionaids 4.1
Liaison job in Philadelphia, PA
Job Title: Case Management Coordinator of Family & Perinatal
Department: Direct Services
Job Status: Full-Time, Monday through Friday 9:30am-5pm
Classification: Non-Exempt, Salaried
Reports To: Assistant Director of Client Services
Effective Date : November 18, 2025
Job Summary:
The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs.
As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives.
Essential Job Duties:
Supervision and Quality Assurance
Supervise case management staff and monitor the timeliness and quality of services provided.
Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff.
Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week.
Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations.
Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans).
Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual.
Take a strengths-based approach to supervision, fostering growth and resilience.
Client Services & Documentation
Document all client-related interactions in the agency's client database.
Ensure intake coverage on designated days and assign staff for intake support when necessary.
Interface with other AIDS service providers to coordinate comprehensive client care.
Program Support and Coordination
Actively participate in Coordinator and Operations meetings to align on goals and strategies.
Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly.
Consult with other departments and staff to ensure effective communication and collaboration.
Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement.
Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs.
May be responsible for managing all aspects of one or more program related initiatives.
Offer back-up coverage for case managers and intake services as needed.
Collaboration & Communication
Interface with other AIDS service providers to coordinate comprehensive client care.
Consult with internal resources to ensure effective communication and service integration.
Coaching & Performance Management
Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence.
Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes.
Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions.
Collaborate with staff to address performance gaps, and celebrate achievements.
Ensure performance reviews are timely, constructive, and aligned with organizational goals and values.
Timesheet Oversight & Accuracy
Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies.
Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed.
Ensure timely submission and approval of timesheets to support payroll and reporting processes.
Knowledge, Skills and Abilities
Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services.
Adapt to changing client and program needs with creativity and initiative.
Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches.
Proven ability to work effectively with diverse populations, including in critical and emergency situations.
Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care.
Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers.
Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid).
Solid knowledge of the agency's policies, procedures, and performance metrics.
Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery.
Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal.
Lead with a strengths-based, supportive approach to staff supervision.
Must be able to maintain confidentiality and professionalism in all interactions.
Strong organizational and time management skills to balance supervision, documentation, and program coordination.
Excellent analytical skills to review charts, monitor service quality, and interpret performance data.
Effective meeting facilitation and group supervision techniques.
Excellent written and verbal communication skills for internal coordination and external collaboration.
Prioritize equity, inclusion, and client empowerment in service delivery.
Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic).
Education and Experience
Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required.
Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health.
Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services.
Supervisory Responsibilities
Case Managers and possibly other Direct Service staff
Physical Demands
Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch.
Able to lift occasionally up to 15-20 pounds.
Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care.
Working Environment
Must be able to respond to critical or emergency situations with professionalism and composure.
Must maintain confidentiality and comply with HIPAA and other privacy standards.
Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives.
May be exposed to hot or cold temperatures or noise levels that are distracting.
Occasional evenings and weekends for outreach events or agency functions.
Occasional local travel throughout Philadelphia to engage with clients.
Disclaimer
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position.
Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation.
No phone calls please. Salary range: $52k-57k
$52k-57k yearly Auto-Apply 48d ago
Community Liaison
Doc Love Homecare LLC
Liaison job in Philadelphia, PA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Community Liaison Home Care Business Development
Full-Time | Bonus Plan | Philadelphia PA
Thrive Where Relationships Matter
At Doc Love Homecare LLC we believe great care begins long before the first visitit starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
Perks Youll Enjoy
Competitive base pay plus bonus plan based on referral wins
Paid time off so you can recharge and return inspired
Clear pathways to leadershipgrow into regional or VP roles
Supportive, mission-driven culture that celebrates innovation
How Youll Make an Impact
Own Your Territory: Cultivate lasting partnerships with hospitals, skilled-nursing facilities, assisted-living centers, social workers, case managers, and senior-care advocates.
Tell Our Story: Host community events and educational sessions that spotlight our agencys compassionate, client-first mission.
Drive Referrals & Revenue: Consistently meet (and aim to exceed) quarterly and annual referral goals through creative networking and targeted outreach.
Create Campaigns That Convert: Design, launch, and track marketing initiatives; keep leadership informed with weekly metrics on pipeline progress.
Solve Problems Fast: Act as the go-to liaison between referral sources, families, and internal teams, delivering seamless service and swift solutions.
What Sets You Apart
13 years in healthcare sales, marketing, or home-care community outreach (or a comparable mix of passion + results)
A networking natural: youre energized by local events and never miss a chance to meet a new partner
Data-driven mindsetcomfortable logging activities, analyzing trends, and reporting insights to leadership
Competitive spirit balanced by heartfelt empathy for seniors and family caregivers
Stellar time-management skills; you juggle multiple priorities without losing your smile
Ready to Grow With Us?
If youre eager to transform relationships into exceptional home-care experiences, apply today and lets elevate senior care together!
$34k-51k yearly est. 24d ago
Community Outreach Specialist
Congreso
Liaison job in Philadelphia, PA
The Community Outreach Specialist works with the Tax & Benefits Manager to raise awareness within the community and complete client intakes for Congreso's IRS certified VITA/TCE Tax Site. This position is responsible for educating and mobilizing the community to claim the Child Tax Credit and Earned Income Tax Credit. The Community Outreach Specialist conducts outreach activities, such as door-to-door community canvassing, presenting information at community events, and stationing information booths at high-traffic locations (i.e. libraries), as well as intake responsibilities, such as greeting Tax Site clients, managing appointments, preparing intake packets, etc. This seasonal part-time position works 15 to 25 hours per week during the tax season and may include weekend and/or evening hours.
This position reports to the Tax & Benefits Manager. This is an Onsite position which also includes frequent travel to neighborhoods across Philadelphia.
The Community Outreach Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role.
Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions listed below.
Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.
Conducts outreach, in English and Spanish, to eligible participants through mail, resource tabling events, and door-to-door community canvassing. This position
Prepares mailings and informational packets to send to eligible participants.
Accurately records outreach efforts in Microsoft Excel, daily.
Greets clients, manages scheduling, and completes client intake packets to ensure smooth operations at the Tax Site.
Communicates daily with the Tax & Benefits Manager on progress and outcomes and responds effectively and proactively to program and organizational changes.
Maintains confidentiality as indicated by agency and program policy and procedures.
Provides administrative support functions for the program (i.e. copying, faxing, etc.).
Competencies (Knowledge, Skills, and Abilities)
All Staff Competencies
Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services.
Demonstrates knowledge and understanding of the community needs and demographics.
Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service.
Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines.
Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure.
Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals.
Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases.
Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor.
Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment.
Strong written and verbal communication skills including effective and respectful communication with individuals and groups.
Bilingual (Spanish/English) written and verbal skills required .
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Minimum Experience, Education, and Qualifications Minimum Education:
High school diploma or GED/HISET a plus; experience in lieu of education considered.
Minimum Experience:
1-2 years' experience in an office or administrative setting a plus.
Certification/License:
VITA volunteer and intake/interview certifications are required and may be completed post-hire.
$41k-63k yearly est. Auto-Apply 19d ago
Community Organizer
Philadelphia International Airport
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
Neighborhood and Community Engagement (NCAC) is the City of Philadelphia's neighborhood hub for connecting residents with government services. NCAC operates ten Community Action Centers as part of an initiative to create a government that people can see, touch, and feel.
At each Community Action Center, residents can bring any municipal issue s, including abandoned cars, graffiti, illegal dumping, and potholes, as well as sanitation, housing, and access to benefits. NCAC staff are committed to resolving these issues through a system of deadlines and follow-up, ensuring accountability and measurable action.
Beyond problem-solving, NCAC serves as a connector, linking communities to the full range of municipal resources, services, and opportunities. We collaborate across departments, agencies, and partner organizations to ensure residents receive timely and practical assistance.
To strengthen transparency and engagement, NCAC also hosts regular monthly public meetings in every council district. These gatherings bring the City government directly to the people, providing updates, listening to concerns, and building trust through open dialogue.
* Through the Action Centers, NCAC is redefining what local government looks like: visible, accountable, and rooted in the community it serves.
* Dignity: We actively respect our colleagues and the community.
* Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
* Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
* Accountability: We are transparent and honest about our plans, our actions, and our results.
* Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions, and then communicate truthfully.
Job Description
Reporting to the NCAC District Manager, the NCAC Organizer plays a key role in making our city safer, cleaner, and greener. The Organizer is responsible for staffing the Neighborhood Action Center, tracking and handling important issues in the Community and building relationships with residents and stakeholders throughout the district.
Essential Functions
* Represent the district at community meetings and report key issues
* Staff Neighborhood Action Centers and assist residents with service access
* Demonstrate knowledge of government resources and support paperwork completion
* Plan and execute community events and initiatives
* Support 311 reporting and coordinate community training
* Collaborate with advisory councils and monitor neighborhood conditions
* Engage and support local businesses and economic development efforts
* Promote educational and youth enrichment opportunities
* Partner with schools, police, and Town Watch to enhance safety
* Report on quality-of-life and housing concerns to the appropriate boards
* Track land use and development issues through RCO engagement
* Lead environmental initiatives, including cleanups and recycling programs
* Advocate for senior services and connect residents to social programs
* Perform other duties as assigned
Competencies, Knowledge, Skills and Abilities
* Computer skills, including navigating municipal websites, VAN and Microsoft programs
* Strong communication skills and ability to work well with others
Qualifications
* High school diploma or GED; relevant and equivalent work experience will be considered
* Ability to demonstrate flexibility and exercise the authority of the position with sound judgment
* Previous work in the non-profit or public sector is ideal
* Nights and weekends may be required
* Access to transportation
* Ability to walk in neighborhoods and also canvas the neighborhood
Additional Information
TO APPLY: Interested candidates must submit a cover letter and resume.
Salary Range: $50,000- $62,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .
For more information, go to: Human Relations Website: ******************************************************
Job Location
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$50k-62k yearly 2d ago
Community Outreach
Veterans Multi-Service Center 4.0
Liaison job in Philadelphia, PA
Job Description
Status: Full-Time, Non-Exempt (hourly)
The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing thoughts of suicide. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with behavioral health populations and a strong understanding of community resources.
Essential Duties and Responsibilities:
Coordinate outreach initiatives to find homeless veterans and their families;
Facilitate the program application process, including referrals, document collection, and participant screening;
Develop and maintain relationships with community partners;
Maintain records of community asset maps, outreach trackers, and mileage logs;
Conduct outreach initiatives to locate veterans;
Provide presentations to community partners to promote public awareness of program goals;
Attend all internal, external, and community meetings relevant to the position;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Maintain accurate and up-to-date records of client charts;
Participate in weekly supervision;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Ensure the confidentiality of every client served by the SSG program.
Minimum Qualifications:
Minimum High School Diploma, bachelor's degree preferred;
Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors;
Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty,1 homelessness and personal development;
Valid driver's license with a good driving record and insurance.
$41k-51k yearly est. 11d ago
Case Management Coordinator
Hacc, Central Pennsylvania's Community College 3.9
Liaison job in Coatesville, PA
Merakey Fresh Start operates a 45-bed residential program for homeless Veterans located directly on the campus of the Coatesville VA Medical Center. Our mission is to provide high-quality case management services with the primary goal of helping Veterans secure permanent housing. Many residents face co-occurring challenges, including substance use disorders and mental health concerns.
Working at Merakey Fresh Start is a rewarding experience-you'll make a real difference by helping homeless Veterans rebuild their lives. Our team is collaborative, mission-driven, and committed to delivering exceptional care and positive outcomes. If you're passionate about supporting those who served our country, this is the place for you.
The Resident Support Specialist at this program ensures a safe, supportive, and recovery-focused environment for Veterans. This role combines direct resident engagement, case management responsibilities, and adherence to organizational and VA procedures.
This is a full time, first shift position (Mon-Fri 8am-4pm).
Earn 21.67/hour!
Key Responsibilities:
Resident Support & Safety
Monitor resident behavior to maintain a harassment-free, recovery-oriented atmosphere.
Conduct regular building checks for cleanliness and safety, including all rooms.
Case Management
Manage a caseload of 8-10 Veterans under the guidance of the Case Management Supervisor.
Document and report incidents promptly, including writing detailed reports and following Merakey policy.
Compliance & Training
Complete all required trainings within mandated timeframes.
Adhere to Coatesville VA procedures while performing duties.
Additional Duties
Perform other tasks as assigned to support program operations.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - ****************************************
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
$42k-50k yearly est. 13h ago
Community Outreach Specialist
Congreso de Latinos Uni 3.9
Liaison job in Philadelphia, PA
The Community Outreach Specialist works with the Tax & Benefits Manager to raise awareness within the community and complete client intakes for Congreso's IRS certified VITA/TCE Tax Site. This position is responsible for educating and mobilizing the community to claim the Child Tax Credit and Earned Income Tax Credit. The Community Outreach Specialist conducts outreach activities, such as door-to-door community canvassing, presenting information at community events, and stationing information booths at high-traffic locations (i.e. libraries), as well as intake responsibilities, such as greeting Tax Site clients, managing appointments, preparing intake packets, etc. This seasonal part-time position works 15 to 25 hours per week during the tax season and may include weekend and/or evening hours.
This position reports to the Tax & Benefits Manager. This is an Onsite position which also includes frequent travel to neighborhoods across Philadelphia.
The Community Outreach Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role.
Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions listed below.
Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.
Conducts outreach, in English and Spanish, to eligible participants through mail, resource tabling events, and door-to-door community canvassing. This position
Prepares mailings and informational packets to send to eligible participants.
Accurately records outreach efforts in Microsoft Excel, daily.
Greets clients, manages scheduling, and completes client intake packets to ensure smooth operations at the Tax Site.
Communicates daily with the Tax & Benefits Manager on progress and outcomes and responds effectively and proactively to program and organizational changes.
Maintains confidentiality as indicated by agency and program policy and procedures.
Provides administrative support functions for the program (i.e. copying, faxing, etc.).
Competencies (Knowledge, Skills, and Abilities)
All Staff Competencies
Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services.
Demonstrates knowledge and understanding of the community needs and demographics.
Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service.
Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines.
Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure.
Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals.
Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases.
Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor.
Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment.
Strong written and verbal communication skills including effective and respectful communication with individuals and groups.
Bilingual (Spanish/English) written and verbal skills required.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Minimum Experience, Education, and QualificationsMinimum Education:
High school diploma or GED/HISET a plus; experience in lieu of education considered.
Minimum Experience:
1-2 years' experience in an office or administrative setting a plus.
Certification/License:
VITA volunteer and intake/interview certifications are required and may be completed post-hire.
$40k-52k yearly est. Auto-Apply 17d ago
Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)
Temple University Health System 4.2
Liaison job in Philadelphia, PA
The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues.
Education
High School Diploma or Equivalent Required
Other Completion of 75 Hours Community Health Worker Core Training Required
Experience
General Experience and knowledge of protocols with Electronic Medical Records (EPIC) Preferred
General Experience in medical or health related field and knowledge of medical terminology Preferred
Licenses
'383495
$24k-31k yearly est. 60d+ ago
Community Organizer
City of Philadelphia, Pa 4.6
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
Neighborhood and Community Engagement (NCAC) is the City of Philadelphia's neighborhood hub for connecting residents with government services. NCAC operates ten Community Action Centers as part of an initiative to create a government that people can see, touch, and feel.
At each Community Action Center, residents can bring any municipal issues, including abandoned cars, graffiti, illegal dumping, and potholes, as well as sanitation, housing, and access to benefits. NCAC staff are committed to resolving these issues through a system of deadlines and follow-up, ensuring accountability and measurable action.
Beyond problem-solving, NCAC serves as a connector, linking communities to the full range of municipal resources, services, and opportunities. We collaborate across departments, agencies, and partner organizations to ensure residents receive timely and practical assistance.
To strengthen transparency and engagement, NCAC also hosts regular monthly public meetings in every council district. These gatherings bring the City government directly to the people, providing updates, listening to concerns, and building trust through open dialogue.
* Through the Action Centers, NCAC is redefining what local government looks like: visible, accountable, and rooted in the community it serves.
* Dignity: We actively respect our colleagues and the community.
* Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
* Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
* Accountability: We are transparent and honest about our plans, our actions, and our results.
* Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions, and then communicate truthfully.
Job Description
Reporting to the NCAC District Manager, the NCAC Organizer plays a key role in making our city safer, cleaner, and greener. The Organizer is responsible for staffing the Neighborhood Action Center, tracking and handling important issues in the Community and building relationships with residents and stakeholders throughout the district.
Essential Functions
* Represent the district at community meetings and report key issues
* Staff Neighborhood Action Centers and assist residents with service access
* Demonstrate knowledge of government resources and support paperwork completion
* Plan and execute community events and initiatives
* Support 311 reporting and coordinate community training
* Collaborate with advisory councils and monitor neighborhood conditions
* Engage and support local businesses and economic development efforts
* Promote educational and youth enrichment opportunities
* Partner with schools, police, and Town Watch to enhance safety
* Report on quality-of-life and housing concerns to the appropriate boards
* Track land use and development issues through RCO engagement
* Lead environmental initiatives, including cleanups and recycling programs
* Advocate for senior services and connect residents to social programs
* Perform other duties as assigned
Competencies, Knowledge, Skills and Abilities
* Computer skills, including navigating municipal websites, VAN and Microsoft programs
* Strong communication skills and ability to work well with others
Qualifications
* High school diploma or GED; relevant and equivalent work experience will be considered
* Ability to demonstrate flexibility and exercise the authority of the position with sound judgment
* Previous work in the non-profit or public sector is ideal
* Nights and weekends may be required
* Access to transportation
* Ability to walk in neighborhoods and also canvas the neighborhood
Additional Information
TO APPLY: Interested candidates must submit a cover letter and resume.
Salary Range: $50,000- $62,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
For more information, go to: Human Relations Website: ******************************************************
The average liaison in Radnor, PA earns between $30,000 and $106,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Radnor, PA
$56,000
What are the biggest employers of Liaisons in Radnor, PA?
The biggest employers of Liaisons in Radnor, PA are: