Ask the customer qualifying questions to uncover needs and directs calls appropriately. Ensures that service consultants receive messages promptly. Make service appointments if service consultants are unavailable, route appointment information to the Coordinator, Loyalty, Customer Service, Automotive, Repair
$28k-43k yearly est. 1d ago
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Outreach Coordinator - College of Engineering
Sandbox 4.3
Liaison job in Riverside, CA
Essential Duties And Responsibilities Research, develop and help facilitate implementation for Engineering Service Projects ( ESP ) and International Engineering Service Projects ( IESP ) for students. Plan and implement STEM outreach events, camps, and programs in support of the CoE and in partnership with local districts and organizations. Develop and execute annual outreach high school camps focusing on future student enrollment into the CoE. Events include but are not limited to: College of Engineering High School Open House, College fairs, Career days, etc. Develop and execute annual outreach upper elementary to junior high camps in conjunction with other schools at CBU to establish a collaborative development of student skills and interest in STEM such as, STEPcon, STEP Learning Labs, and STEM expos. Coordinate College of Engineering involvement with on campus including, but not limited to: Homecoming, Parent and family weekend, COE basketball game, Design Showcase, tours, etc. Oversee the Internship program for the College of Engineering including communications, processing, data collection, recording and analytics. In support of curriculum, research and acquire engaging lecturers from the community to do on-campus presentations. Follow through on secured interest by working with professors to schedule speakers into the courses to enhance learning. Identify companies, organizations and individuals seeking graduates and student interns, sponsor projects, fund equipment and facilities; provide capstones and scholarships. Support the needs of the College as it relates to entities inside and outside of CBU .
$39k-55k yearly est. 60d+ ago
Community Health Worker
Behavioral Health Services 4.3
Liaison job in Pomona, CA
Example: The CHW will provide liaison and engagement type services to the community in the clinic setting.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
Care Coordination
System Navigation
Screenings and Assessments
Appointment Scheduling Assistance
Registration Assistance
Provide Education on Services and Resources
Outreach
Coaching and Social Support
Participation in Evaluation and Research
Participation in Required Training
Other duties as assigned
Qualifications
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Relationship and capacity building skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Advocacy skills.
Service coordination and navigation skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software
Bi-lingual Spanish preferred
Evaluation and research skills
Education and Experience:
Participation in Community Health Worker Academy or equivalent
No other prior experience or specific education necessary
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Extended periods of standing and walking between locations in clinic
Must be able to lift up to 15 pounds at times
Have hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, fax etc.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
$45k-65k yearly est. 12d ago
Community Outreach Liaison (Business Development)
Odyssey Behavioral Group
Liaison job in Ontario, CA
Why You Will Love Working With Us!
At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions.
Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Collaboration, and Service. We are committed to our team and our team is committed to our clients!
We are excited to expand our network with the opening of a location in Ontario, California!
Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.
Clearview Outpatient is a leading provider of mental health treatment services across the region. With 4 Outpatient locations across California, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Join our team! Be part of our amazing vision of changing lives empowering each client's inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!
What We Offer:
Collaborative environment dedicated to clinical excellence
Multiple Career Development Pathways
Company Supported Continuing Education & Certification
Multiple Health Plan Design Options Available
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Generous Team Member Referral Program
Parental Leave
Compensation Range:
$80,000 - $90,000 (depending on level and location)
Position Summary
The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.
Essential Responsibilities
Exemplifies our 5 Star Service to clients, team members, referents, and families.
Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility's presence in the local market.
Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.
Schedules and conducts tours with referral sources, clients, and families.
Communicates various levels of care to potential clients, families, and referral sources.
Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client's individual needs and circumstances.
Obtains necessary information to quickly determine viability of potential admission,
Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options,
Empathically but prescriptively leading callers to the next step of deciding on admission,
Determines the clinical and financial viability of potential admissions,
Articulates the value and fit of facility programming to each potential client's circumstances and needs.
Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.
Offers a high level of customer service and communication to referral sources, clients, and families.
Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.
Coordinates with the business office and Utilization Review to determine financing options for potential clients.
Qualifications
Education and Experience:
Position requires a bachelor's degree, master's degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.
A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles.
State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by
Livescan
fingerprint checks. Exemptions offered.
For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”
ISJPOP
$80k-90k yearly 12d ago
Senior Care Community Liaison & Intake Manager (MSW)
Careworks Health Services
Liaison job in Huntington Beach, CA
Full-time Description
Why this role exists
CareWorks Health Services aims to add $800?K-$1?M in new private-pay revenue and expand its referral footprint across Orange County's senior-living communities, hospitals, and long-term-care (LTC) insurers. The role converts high-quality referrals into long-term, high-retention clients.
4-12-Month Performance Objectives: Priority outcome- Success target- Time-frame
Generate billable hours: Add approx 120 net new billable hours every month after 12-wk ramp-up by Months: 4-12
Referral velocity: Capture 8-10 qualified referrals / week by Months 4 and onward
Conversion rates: =50% of referrals advance to in-home assessments, 50% should sign, averaging 25 billable hours per new client by Month 4 onward
Referral network relationships: Add 8-10 new partners each month and manage relationships- Continuous
Retention & satisfaction: 97% clients say on for at least 90 days or longer
The Day to Day Duties Operating Rhythm
Daily (M-F):
See 75 "faces"/wk via drop-ins to referral sources,
Make 10-20 phone calls to referral sources, email, answer inquiry calls
Log 100 % of activity notes in WellSky/ClearCare CRM before EOD.
Triage inquiry calls and make calls to prospects and schedule assessments.
Weekly
One in-office day for territory, prospect & referral-source planning.
Perform 4-5 on-site consults/assessments; sign 2+ new clients / week.
Host 1 lunch-and-learn
Review funnel metrics and next-week plan with leadership.
Monthly / Quarterly
Analyze pipeline, hour-growth, conversion KPIs; reset goals.
Attend industry mixers / sponsor community events (self-approved up to $250/mo).
Success KPIs
120 net new billable hours / mo (after ramp-up).
=?75 face-to-face touches / wk.
8-10 referrals per week to 4-5 assessments to 2+ signed clients / wk.
10 new referral sources / mo.
97%+ client retention at 90 days.
CRM notes: 100?% same-day entry.
Tools & Resources
Leads are provided
WellSky/ClearCare CRM
G-Suite & Slack
Company laptop, smartphone, mileage reimbursement
Typical Challenges
Crowded OC home-care market
Private-pay & LTC payer complexities
Ever-changing discharge or care start timelines
Traffic across Orange County
There will be after-business hours and weekend assessments.
Decision Latitude: Decision & Authority
Pricing / discounts: Approve within rate schedule
Service start & hours: Full authority at sign-up
Territory planning: Self-directed
Event sponsorships: Up to $250/mo without extra approval
Compensation & Benefits
Competitive base salary
Scalable commission: After 400 weekly billable hours, earn $0.50-$1.00 per additional hour (from your referrals, in house leads don't count)
Bonuses: Three tiers based on first-month hours per new client
Mileage reimbursement, laptop, phone
50?% employer-paid medical, 100?% dental, concierge doctor membership
10 days PTO + 6 holidays
Professional-development membership
Mission Impact
By adding predictable, high-quality billable hours and nurturing trusted referral relationships, you'll directly drive CareWorks toward its $800?K-$1M revenue goal, empowering caregivers to deliver exceptional, relationship-centered care to Orange County seniors.
Requirements
Must-Have Qualifications
MSW degree
1-3?yrs healthcare sales / outreach success
Valid CA DL + reliable transport
CRM proficiency (WellSky/ClearCare preferred)
Empathy, resilience, consultative-selling skills
Nice-to-have:
OC referral network
Gerontology / geriatric certifications
LTC-insurance fluency
Salary Description $68,640 to 75,000 per year + Bonuses + Commission
$68.6k-75k yearly 60d+ ago
Case Management Coordinator - SNF
Astrana Health, Inc.
Liaison job in Monterey Park, CA
DescriptionJob Title: Case Management Coordinator IDepartment: Health Services - ICM About the Role: Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies.
What You'll Do
Comply with CM policies and procedures. Annual review of selected CM policies
Provide support to case managers on day-to-day activities
Sort, stamp and distribute incoming faxes
Create authorization/tracking numbers for all discharge planning admissions
Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates
Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan
Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others)
Update authorization notes to include the status of tracking number
Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status
Assist in researching problems that occurs in case management department in a timely fashion
Responsible for follow-up and returning department calls
File and scan hospital records as assigned
Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day
Attend to provider and interdepartmental calls in accordance with exceptional customer service
Demonstrate professional responsibility in the role of Discharge Planner
Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day
Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME
Follow up call to Home Health admitted on a weekends
Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV
Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it
Doing on-call after office hours/weekends when needed a coverage
Other duties as assigned
Qualifications
High School Graduate or equivalent
A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred
Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes
Proficient with Microsoft applications' and EZCAP
Good organizational skills
Good verbal and written communication skills
Must have the ability to multitask and problem solve in a fast pace work environment
You're great for this role if:
Punctuality, precision with details, creativity, etc. would be helpful for this position
Ability to follow directions and perform work independently according to department standards
Able to function effectively under time constraint
Able to maintain confidentiality at all times
Willingness to accept responsibility and desire to learn new task
Ability to comply and follow company policies and procedures
Must be a strong team player, punctual and have excellent attendance record
Environmental Job Requirements and Working Conditions
Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr., Monterey Park, CA 91754.
The total compensation target pay range for this role is $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-25 hourly 17d ago
Community Support Specialist
Firstservice Corporation 3.9
Liaison job in Irvine, CA
The Community Support Specialist position provides administrative services to Regional Directors, Association Managers, Boards of Directors, Committees, Homeowners, Vendors, and other related parties as needed and for the daily operations of the organization as directed by the Community Support Services Team Lead.
Compensation: $22-24/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Administrative Core Services:
* Sending out mass mailing and electronic correspondence via letters, emails, and phone blasts
* Sending out unit level correspondence (violation notices, chargeback letters, late-fee notices, etc.)
* Saving & filing electronic records using our system of record, Connect
* Assist with architectural modification applications and approval process
* Update and maintain reports
* Assist with preparing board packets
* Prepare for annual meetings
* Configure and distribute key fobs and access controls upon request
* Community Updates in Connect
* Asist with Amenity Reservations
Additional Duties:
* Must maintain regular and punctual attendance to required shifts, meetings, trainings, and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by management.
* Perform and range of special projects, tasks, and other related duties as assigned
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, The requirements listed below are representative of knowledge, skill, and/or ability required.
* Exceptional written and verbal communication skills
* Excellent spelling and proof-reading abilities
* Excellent Customer Service Skills
* Confident with data research and analysis
* Ability to prioritize and multi-task
* Ability to work independently
* Collaborative attitude and team player
* Exceptional interpersonal skills
* Highly organized and detail-oriented
* Consistent professional demeanor
* Work efficiently under pressure
* Handle change in a positive manner
* Open to constructive criticism
* Reliable and discret
* Able to problem solve
* Well-versed in computer software programs (Microsoft Word, Excel, Adobe Acrobat X
Education & Experience:
* High School diploma or equivalent
* Minimum 4 years of administrative experience
* Some college and/or job-related education preferred
* Background in customer service, property management, and/or real estate
Physical Requirements & Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting at a desk for extended periods of time
* Working on a computer throughout the day (monitor, keyboard, and mouse use)
* Ability to listen and focus for long periods of time
* Standing at a copier for extended periods of time
* Climbing warehouse ladder to access storage boxes
* Subjected to loud noises when running postage and folding machines
* Ability to lift up to 30 lbs
Hours over and above normal office hours may occur, including evenings. Schedule is subject to change based on business needs.
Tools & Equipment Used:
* Computer, mouse, keyboard
* Copier/Printer
* Laminator
* Postage Machine
* Folding Machine
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Verizon discount
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$22-24 hourly 10d ago
Community Outreach Specialist
Vynca 3.8
Liaison job in Santa Ana, CA
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.
At Vynca, our mission is to provide comprehensive care for more quality days at home.
About the job
Internal Title: Community Liaison
The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca's enhanced care management team. If you have a strong drive to help the underserved, this position is for you!
This field-based position requires traveling throughout Orange County. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel.
What you'll do
Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.
Drive referrals into Vynca care programs - primarily Enhanced Care Management
Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations.
Understand local market dynamics and agency strengths.
Develop and execute strategic marketing plans.
Identify and communicate cultural issues affecting members.
Track sales activities and conduct presentations.
Support community events and maintain high customer service standards.
Serve as a liaison between patients and practices.
Strengthen referral partnerships through outreach efforts.
Your experience & qualifications
2 years of experience in healthcare sales or at a community-based organization required
Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required.
Experience working with underserved communities and in healthcare
Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments.
Experience working in a CRM, Salesforce experience preferred
Must possess strong organizational skills
Ability to work independently
Proficient with Microsoft and Google applications
Strong communication, speaking, and presentation skills
Strong motivational skills, including conflict/dispute resolution techniques
Must have access to a reliable internet connection
Valid driver's license and reliable, insured, and registered automobile
Bilingual (English/Spanish),
highly preferred
Additional Information
The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
$42k-62k yearly est. Auto-Apply 9d ago
COMMUNITY LIAISON AIDE - SIERRA HIGH SCHOOL
Azusa Unified
Liaison job in Azusa, CA
Azusa Unified See attachment on original job posting Education • High School Diploma or Equivalent. Licenses/Certificates and Other Requirements • Class C Driver's License is required. • Passage of the CODESP Proficiency Test is required. Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
Education • High School Diploma or Equivalent. Licenses/Certificates and Other Requirements • Class C Driver's License is required. • Passage of the CODESP Proficiency Test is required.
Comments and Other Information
Experience • Some experience working with school age children and/or adults. • Desirable: Read, write and speak Spanish fluently.
$32k-45k yearly est. 47d ago
Homecare Community Liaison - Sales
Salus Homecare-Los Angeles 3.4
Liaison job in Pasadena, CA
Job Description
Salus Homecare is a leading healthcare organization that provides Home Health, Hospice, Palliative, and Private Duty Care. Our Patients come first and our employees are our most important asset! Our team is in need of a Homecare Sales Representative for the San Gabriel/Pasadena areas!
Base Pay + Bonus + UNCAPPED COMMISSION STRUCTURE (Average of 20K+)
This role will primarily be in the field or working remotely from home which allows for flexibility as well as work/life balance!
In this role you will be the face of our organization, we are looking for a highly polished and professional individual who thrives in sales and is eager to expand our business in Los Angeles!
We are looking for an individual who has built relationships in the community. Having referral sources in these areas is the key to success in this role.
This is a Full-time opening!
Benefits Include:
- Medical/Dental/Vision
- 401k
- Vacation Accrual
- Paid Sick Leave
- Mileage reimbursement
- Holiday Pay
- Corporate Discounts for Entertainment, Travel, Dining, etc
- Verizon Wireless discount
Please Apply Today! Interviews are being scheduled this week!
Salary Range: $85,000.00 -$110,000
$39k-47k yearly est. 30d ago
Community Relations Liaison
Charter Healthcare
Liaison job in Covina, CA
The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient.
REPORTS TO: Director of Operations or Executive Director
SUPERVISES: None
QUALIFICATIONS:
Education: Bachelors' degree in health care related field is preferred.
Credentials: None
Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.
Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.
Other: Valid Driver's License and current automobile insurance.
FUNCTIONS & RESPONSIBLITIES:
1. Work in conjunction with the admission team.
2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.
3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.
4. Goes into the field and establishes presence of our organization to our service members.
5. Responds to referrals for evaluation and/or admission to the organization's program.
6. Verifies and completes all admission and financial information.
7. Explains the program to patients, family members, and other referral sources.
8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.
9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.
10. Attends and participates in in-services, staff meetings and case conferences.
11. Completes all documentation in an accurate and legible manner.
12. Complies with company policies and procedures, laws and regulations and standards of practice.
13. All other tasks and duties deemed necessary and appropriate.
View all jobs at this company
$32k-45k yearly est. 60d+ ago
Hospice Community Liaison
Tranquil Oaks Hospice Care
Liaison job in West Covina, CA
Tranquil Oaks Hospice Care is currently seeking a Hospice Liaison to join our exceptional team. The Hospice Liaison, in conjunction with the Admission Team, is responsible for activities and actions related to promoting the services and expertise of Tranquil Oaks Hospice Care to the medical community and to patients and family members. At Tranquil Oaks Hospice Care, patients always come first.
OVERVIEW:
Evaluate patients for potential hospice appropriateness as ordered by the physician.
Obtain agreement for admission of patients and families who meet admission criteria and who make an informed decision about the services.
Assist with patient intake and completion of required forms.
Organize/support education activities with referral sources.
Communicate effectively with customers individually and in group settings.
Other duties and responsibilities as assigned.
QUALIFICATIONS:
At least 2 years of similar sales and marketing experience in the hospice/healthcare industry is preferred.
Must maintain current CPR/First Aid training.
Excellent verbal, written, and interpersonal communication skills.
Proficient in telephone techniques including phone etiquette and handling of calls.
Ability to work as a team player and multi-task.
A valid drivers license with an automobile in good working order that is properly registered and insured.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: On the road
$32k-45k yearly est. 2d ago
School-Community Liaison Bilingual Spanish
Garden Grove Unified School District 4.6
Liaison job in Garden Grove, CA
Garden Grove Unified School District ABOUT THE JOB: Persons in these positions normally work 3 to 3.5 hours per day during the school session. May be required to work outside of regularly scheduled hours for scheduled or unscheduled district and public events. Under direction, provides bilingual support between the school, home, and the community; provides assistance to school families who may be eligible for various community services; and performs related work as required. JOB DUTIES: Serves as a liaison to facilitate communication about students which will help teachers and provide information to the parents/guardians about the school and its policies and programs; works closely with site leadership and staff to interpret for student-related matters; provides oral interpretation for a variety of meetings such as teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, attendance meetings, and other meetings as assigned; plans, coordinates, and presents parent education programs on a variety of topics, as directed; assists with the referrals to community agencies for student and family needs; assists parents/guardians with applications and forms as appropriate; encourages parents/guardians to attend and participate in various workshops, meetings, advisory committees and other special events and may provide transportation if approved by an administrator; provides written translations such as flyers, newsletters, emails, and other communications; may take students home who become ill or for other reasons cannot remain at school; may assist site leadership or staff with home visits as needed; provides oral interpretation for a variety of meetings such as parent-teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, poor attendance meetings, and other meetings as assigned; and performs a variety of related clerical duties to support school and parent education programs. Complete available at ************ under Employment/Classified Job Opportunities/Job Descriptions EMPLOYMENT STANDARDS Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. A SUCCESSFUL CANDIDATE REQUIRES THE FOLLOWING…. Knowledge of: Correct English and designated world language usage, including spelling, punctuation and grammar; computer programs and software including specialized language word processing software programs; telephone and office etiquette and procedures; school programs and policies, and community resources; cultural nuances of designated language; and vocabulary related to a school district environment. Ability to: Promote school and district activities and encourage families to participate in them; learn about community services available and explain them to families; communicate effectively in the English language and the language of the community, both in oral and written form; work cooperatively with students, parents, teachers, site leadership, and representatives of various community groups and agencies; operate computers and other standard office equipment and software effectively; and maintain accurate office records.
Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam.
WE ARE ONLY ACCEPTING ONLINE APPLICATIONS. You must submit an application and complete the supplemental questions. Resumes are not accepted. Incomplete applications will be rejected. Click the red button below to apply.
$33k-41k yearly est. 7d ago
Healthcare Community Outreach Specialist - Join Our Talent Community
Myplace Health
Liaison job in East Rancho Dominguez, CA
Job DescriptionAbout my Place HealthmyPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our my Place PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant's preferred place. my Place Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country's most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
About Our Outreach SpecialistsAre you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Outreach Specialist with my Place Health, you'll play a vital role in helping frail older adults live independently and maintain a high quality of life.
In this dynamic role, you'll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities.
By joining our team, you'll have the opportunity to participate in community events, develop partnerships, and contribute to innovative initiatives-all while growing your skills and advancing your career. If you're energized by serving, inspiring, and creating lasting change in the lives of others, we'd love for you to join our team. Let's find the right role-together.What You Might Do as an Outreach Specialist With Us:
Build lasting connections with healthcare professionals, senior facilities, and community partners to share the benefits of PACE.
Team up for success with Enrollment Specialists and Center leaders to make every enrollment seamless and satisfying.
Bring our mission to life by hosting events, giving presentations, and joining community activities.
Keep every detail in sync by tracking outreach efforts and engagement in our CRM.
Lead with integrity by following DHCS and CMS regulations for ethical outreach and marketing.
Think big, plan smart as you design quarterly outreach strategies to expand our impact.
Stay flexible and curious by adapting to new opportunities, supporting events, and jumping in where you're needed most.
Finding the Right Fit Together:
We're always seeking passionate Outreach Specialists who can connect communities to the care they need and deserve. From engaging with individuals to developing partnerships that drive awareness, you'll help drive awareness and enrollment while making a meaningful impact. Each day brings new opportunities, and we'll work with you to find the role that best aligns with your skills and goals.
What's in it for you?
my Place Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.
A Workplace Recognized for Excellence:
We are proud to be Certified as a Best Place to Work in 2025, reflecting our commitment to a supportive, inclusive, and rewarding work environment where every team member is valued and empowered to make a difference.
Competitive Incentive Plan
: Performance-based incentive plan that is beyond the industry standard
Growth and feedback opportunities:
Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!
Preparing you for retirement:
401k with Employer match
Medical Plans to fit your needs:
Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents
Ancillary benefits to meet your other needs
: Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. my Place is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.
Generous time off:
PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year
Professional Development top of mind:
Generous CME/CEU budget and time off, and professional development opportunities
Making your home office comfortable:
A one-time stipend towards setting up your home office, if applicable.
Family friendly environment
: Family friendly policies, including paid new parent leave and new child care stipend Ready to Make a Difference?If you're a passionate Sales Specialist looking to connect communities and make an impact, we'd love to hear from you. Whether you're exploring new opportunities or know exactly what you're looking for, we're here to help you find a role where you can thrive, grow, and drive meaningful change. Apply today and take the first step toward an exciting next chapter in your career.
Your ApplicationPlease submit your resume/CV. Our Commitment to Diversity, Equity and InclusionAt my Place Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at my Place Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. COVID-19 Vaccination PolicyAt my Place Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment. Beware of Scams and Fraud Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that my Place Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: ******************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$40k-64k yearly est. 9d ago
Community Health Worker, Health Tech Navigator Office of Patient Access (OPA)
Heluna Health 4.0
Liaison job in Alhambra, CA
Salary: $19.41 - $24.88 Per Hour
Location of employment: Greater Los Angeles Area Specific Locations for on-site work include the following:
South LA Area
East LA Area
Long Beach
High Desert
San Fernando Valley
San Gabriel Valley
Sylmar
Downey
Torrance
SUMMARY
Office of Patient Access (OPA) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). OPA aligns and simplifies patient access services through call center services and patient facing tools like the LA Health Patient Portal. This position is to assist with enrolling patients in the LA Health Patient Portal across DHS.
ESSENTIAL FUNCTIONS
Interacts with patients in person at clinic and hospital sites while demonstrating a high level of customer service and cultural competency.
Determines when language interpretation is needed and utilizes interpreter services, when necessary, to ensure language access standards are met.
Approaches patients in waiting areas or as directed by DHS staff about benefits of the LA Health Patient Portal.
Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment).
Provides technical assistance to patients experiencing issues.
Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.)
Records and reports a log of all patient interactions.
Updates interactions log daily.
Meets team enrollment goals
Updates personal outlook calendar with daily activities and assignments.
Reports all technical issues experienced for examination.
Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations.
Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives.
May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be addressed.
Participates in special projects as needed and perform other duties as assigned.
JOB QUALIFICATIONS
Patient/Community Facing experience desirable
Customer service experience preferred
Bilingual in English and Spanish preferred but not required
Excellent communication skills
Team player
Schedule flexibility
Able to work independently as well as work as part of a fast-moving team
Strong social skills dealing with a diverse mixture of personalities
High degree of comfort using technology - tablets, smartphones, apps
Project high level of energy and enthusiasm to patients about the Patient Portal
Assesses barriers to enrollment and provides personalized customer service by responding to patients' individual needs
Ability to provide clear and concise instructions
Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration.
Utilizing scripts, tools, and training materials appropriately
Understanding and striving to meet or exceed metrics established by department
Education/Experience
Customer service experience preferred but not required
Bachelor's degree preferred but not required
Certificates/Licenses/Clearances
Clearances per DHS employment contract
COVID vaccination required
Other Skills, Knowledge, and Abilities
Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc.
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 50 lbs
Push/Pull: Occasionally - Up to 50 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
$19.4-24.9 hourly 60d+ ago
Community Health Worker, ECM
Sac Health 4.2
Liaison job in San Bernardino, CA
Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes.
Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary.
Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities.
Develops relationships among primary care teams and assists in the coordination of communication with patients and providers.
Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate.
Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found.
Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients.
Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate.
Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
Be knowledgeable about community resources appropriate to needs of patients/families.
Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress.
Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients.
Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration.
Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
Other duties as outlined in the official job description.
QUALIFICATIONS:
Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred.
Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid
California driver's license, and auto insurance..
Experience: 3+ years of experience in a community-based setting or related experience is required.
Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases.
Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills.
Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
$38k-45k yearly est. 41d ago
Community Liaison (3 hour) - Bilingual (English/Spanish) Required, Machado Elementary
Lake Elsinore Unified School District 4.1
Liaison job in Lake Elsinore, CA
Lake Elsinore Unified School District Job Purpose Statement/s: The job of "Community Liaison" is done for the purpose/s of assisting parents of Spanish-speaking students in understanding school procedures, programs and goals; performs liaison duties between school and community; receive general and direct supervision from the school principal or designate and must be fluent in English and a designated second language. Essential Job Functions: * Meets with parents of student discussing student and school procedures. * Involves parents in school activities and encourages understanding and support of school/student programs. * Improves school attendance among students by assessing problems, improving communication and enlisting parent support. * Counsels students, identifies interests and reviews schedules. * Recruits parent volunteers and makes home visitations as needed. * Confers with teachers, assesses tutoring needs and assists in adjusting student programs. * Communicates and provides information concerning school and district programs. * Attends inservices and workshops as scheduled. * Performs variety of clerical work, including typing, filing, checking and recording information on records. * Solicits community assistance for programs and special awards. * Assists in increasing awareness of needs of students among instructional staff by conferring with teachers, assessing individual student goals and problems with them. Other Job Functions: * Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities. Job Requirements - Qualifications: * Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. * Skills, Knowledge and/or Abilities Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs. Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. * Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. * Licenses, Certifications, Bonding, and/or Testing Required: Criminal Justice Fingerprint Clearance, negative pre-employment drug screen test and negative TB test results. Successful completion of District Proficiency Test. Possession of a valid California Driver's License.
REQUIRED: A complete application is required. After you complete/update your application, you will acknowledge and sign the following statement: I certify that I have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering my application, and I understand that any omission or falsely answered statement made by me on this application, or any supplement to it will be sufficient grounds for failure to employ or for my discharge should I become employed with the school district/County Office. REQUIRED ATTACHMENT FOR CSEA CURRENT EMPLOYEES-Unit members seeking a voluntary lateral transfer (the posting is the same job title you currently hold) must provide a letter of recommendation from your current supervisor. The letter must be dated within six months from the date of the posted vacancy. Resumes and supporting documents help to determine minimum qualifications and employment history. All documents should be attached to be viewed with your application. Please use the Edjoin FAQs attachments section (located at the upper right side of the screen in the help tab) as a guide when attaching documents to your application. You must have a valid email address. You will be notified for testing and interviews via the email address you provide on your application. Please check your email regularly or you may miss important communications notifying you of testing and/or interviews for this recruitment. TYPING CERTIFICATE REQUIRED You must attach an official dated (within 12 months) certificate validating a typing speed of not less than 30 corrected words per minute in a 5-minute timed test. More information below.
MINIMUM QUALIFICATIONS: *Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. *Skills Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. SEE for complete list of requirements.
REQUIRED: A complete application is required. After you complete/update your application, you will acknowledge and sign the following statement: I certify that I have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering my application, and I understand that any omission or falsely answered statement made by me on this application, or any supplement to it will be sufficient grounds for failure to employ or for my discharge should I become employed with the school district/County Office. REQUIRED ATTACHMENT FOR CSEA CURRENT EMPLOYEES-Unit members seeking a voluntary lateral transfer (the posting is the same job title you currently hold) must provide a letter of recommendation from your current supervisor. The letter must be dated within six months from the date of the posted vacancy. Resumes and supporting documents help to determine minimum qualifications and employment history. All documents should be attached to be viewed with your application. Please use the Edjoin FAQs attachments section (located at the upper right side of the screen in the help tab) as a guide when attaching documents to your application. You must have a valid email address. You will be notified for testing and interviews via the email address you provide on your application. Please check your email regularly or you may miss important communications notifying you of testing and/or interviews for this recruitment. TYPING CERTIFICATE REQUIRED You must attach an official dated (within 12 months) certificate validating a typing speed of not less than 30 corrected words per minute in a 5-minute timed test. More information below.
MINIMUM QUALIFICATIONS: *Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. *Skills Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. SEE Job Description for complete list of requirements.
Comments and Other Information
TYPING CERTIFICATE REQUIRED: You must attach an official dated certificate validating a typing speed of not less than 30 corrected words per minute (5 minutes and must be dated within one year) to your Edjoin application. You have the option of taking an online typing test or taking a proctored typing test at any staffing agency. The certification must include your name, date of the test, length of the timed test (must be 5 minutes), corrected words per minute and the source of the test. Applications without a current typing certificate will not be considered unless you have a typing test on file. Please feel free to contact me if you have any questions or I can provide assistance. A WORD ABOUT ONLINE TYPING TESTS: There are many online typing sources. Please remember, they are all different and you will have to register with some in order to receive a certificate with your name, date, length of test (must be 5 minutes) and net typing speed (must show number of errors and/or accuracy). Typing.com Freetypinggame.net Speedtypingonline.com DISTRICT PROFICIENCY TEST: By invitation only, date to be determined. CURRENT CSEA EMPLOYEES are subject to the Article 13 Language Change when applying for positions posted after October 11, 2024. • A unit member seeking a voluntary lateral transfer (posting is for the same job title you currently hold) must be a permanent employee for at least two years prior to the date of the posted vacancy. • Unit members granted a voluntary lateral transfer shall wait one year from the date of transfer before applying for another voluntary lateral transfer (posting is for the same job title you currently hold). • Unit members currently serving a probationary period (including a promotional probationary period) shall not be eligible for a voluntary lateral transfer (same job title as posting) • If three or more eligible unit members apply within this posting, with the same job title as the posting, all other candidates shall be excluded from the interview process. • Voluntary lateral transfers may be denied based on poor job performance as evidenced by an overall "Needs to Improve" or "Unsatisfactory" rating on the most recent performance evaluation, two or more "N"s and/or one or more "U"s on the most recent evaluation, unjustified excessive absenteeism (without an approved leave per Article 10). Leave entitlement usage shall be prorated to the date of the job posting, and/or disciplinary actions with 1 year prior to the date of the posted vacancy. NOTE: When fewer than three eligible lateral transfer (same job title as on posting) applications are submitted, interview priority will be given to current employees in the same job family of the posted vacancy. Offer of employment conditional pending pre-employment physical, fingerprints and negative drug screen, and TB test Bargaining Unit Position
$30k-36k yearly est. 7d ago
Case Management Coordinator
Astrana Health, Inc.
Liaison job in Monterey Park, CA
Description Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies.
Our Values:
Put Patients First
Empower Entrepreneurial Provider and Care Teams
Operate with Integrity & Excellence
Be Innovative
Work As One Team
What You'll Do
Comply with CM policies and procedures. Annual review of selected CM policies
Provide support to case managers on day-to-day activities
Sort, stamp and distribute incoming faxes
Create authorization/tracking numbers for all discharge planning admissions
Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates
Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan
Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others)
Update authorization notes to include the status of tracking number
Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status
Assist in researching problems that occurs in case management department in a timely fashion
Responsible for follow-up and returning department calls
File and scan hospital records as assigned
Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day
Attend to provider and interdepartmental calls in accordance with exceptional customer service
Demonstrate professional responsibility in the role of Discharge Planner
Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day
Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME
Follow up call to Home Health admitted on a weekends
Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV
Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it
Doing on-call after office hours/weekends when needed a coverage
Qualifications
High School Graduate or equivalent
A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred
Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes
Proficient with Microsoft applications' and EZCAP
Good organizational skills
Good verbal and written communication skills
Must have the ability to multitask and problem solve in a fast pace work environment
You're great for this role if:
Punctuality, precision with details, creativity, etc. would be helpful for this position
Ability to follow directions and perform work independently according to department standards
Able to function effectively under time constraint
Able to maintain confidentiality at all times
Willingness to accept responsibility and desire to learn new task
Ability to comply and follow company policies and procedures
Must be a strong team player, punctual and have excellent attendance record
Environmental Job Requirements and Working Conditions
Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The position is located at 1600 Corporate Center Dr, Monterey Park, CA 91754.
This role will require visiting patients in our partnered hospitals.
The national target pay range for this role is between $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditioos), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-25 hourly 19d ago
Community Health Worker, ECM
Sac Health 4.2
Liaison job in San Bernardino, CA
Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes.
Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary.
Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities.
Develops relationships among primary care teams and assists in the coordination of communication with patients and providers.
Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate.
Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found.
Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients.
Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate.
Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
Be knowledgeable about community resources appropriate to needs of patients/families.
Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress.
Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients.
Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration.
Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
Other duties as outlined in the official job description.
QUALIFICATIONS:
Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred.
Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid
California driver's license, and auto insurance..
Experience: 3+ years of experience in a community-based setting or related experience is required.
Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases.
Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills.
Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
$38k-45k yearly est. 12d ago
Senior Community Health Worker - Call Center Agent
Heluna Health 4.0
Liaison job in Alhambra, CA
Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). ACN was created to align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. The LA Health Portal Contact Center works to outreach to patients to enroll in the LA Health Portal (patient portal) and outreach to patients to improve their health metrics.
This position is to assist with enrolling patients in the LA Health Portal (Patient Portal) across DHS and outreaching and scheduling patients for quality metrics (example: flu vaccine).
Description
The position of Senior, Community Health Worker, acts as a liaison in linking patients to the LA Health Portal (patient portal) and primary care services (example: schedule a flu shot) in a contact center environment by processing referrals and scheduling appointments to any LAC-DHS 4 hospital-based clinics or 18 ambulatory care centers.
Qualified individuals will use several technological platforms including:
ORCHID electronic health record
Call Center platform (Telax)
Bidirectional texting platform (Artera)
Cherwell - email bidirectional messaging
DHS and other related websites to assist in determining insurance coverage
This high volume and fast-paced contact center interact with patients inbound and outbound phone calls while using sophisticated call center software and providing a high level of customer service. It assists patient/significant others in obtaining and securing language access services to meet cultural and linguistic needs. Obtains demographic information to assure proper identification of caller, adhere to HIPAA and patient confidentiality requirements. May act as the patients' first point of contact with LA County Health Services.
Essential Areas of Responsibilities
LAHP Call Center: Make and receive phone calls and text messages in designated applications to assist patients to enroll in and use the LA Health Portal.
Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient's smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Patient Access: Answer phones; Perform appointment making processes; complete accurate patient scheduling and registration, such as verification of patient demographics and pay or coverage.
Operating Systems: Ability to use several technological platforms simultaneously assuring proper understanding of scheduling
Customer Service: Adhere to LAC-DHS behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat patients with courtesy and respect; Adhere to HIPAA and patient confidentiality
Call Center Agent Duties and Responsibilities LA Health Portal:
Interacts with patients over the phone to enroll patients in the patient portal using a high level of customer service and cultural competency.
Meet team enrollment goals
Goal: 50+ enrollments per week
10 total enrollments and/or appointments made per day when working on enrollments and quality improvement campaigns simultaneously.
Determines when language interpretation is needed and utilizes interpreter services when necessary, to ensure language access standards are met.
Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment).
Provides technical assistance to patients experiencing
Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.)
Records and reports a log of selected patient Updates navigation log daily.
Inbound calls via Telax
Bidirectional text messages via LA Health Link
If unable to fill out logs by end of day email supervisor to notify.
Updates personal outlook calendar with daily activities and assignments:
Share calendar with program supervisor, and
Communicate issues that may happen with manager.
Meets with supervisor on a weekly or bi-weekly basis to discuss program development and support.
Reports all technical issues experienced for examination and resolution to team chat and IT solutions when needed.
Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations.
Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives.
May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be
Participate in special projects as needed and perform other duties as
Referrals and Appointments
Processes referrals and schedules appointments to any LAC-DHS 4 hospital- based clinics or 25 ambulatory care centers.
Supports flu vaccines scheduling and other primary care quality improvement goals by educating and informing patients of services and scheduling patients for clinic appointments.
Communicates and implements patient campaigns via phone, bidirectional texting, or other channels to inform patients of primary care updates and engage them in preventive care measures.
JOB QUALIFICATIONS
Bachelor's Degree preferred but not required
Customer Service experience preferred.
Excellent verbal communication, and the ability to convey important information clearly and effectively
Education/Experience
Bachelor's Degree preferred but not required
1 year of experience in related field preferred
Certificates/Licenses/Clearances
Clearances per DHS employment contract
COVID vaccination required
Other Skills, Knowledge, and Abilities: Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc.
Bilingual in Spanish and English preferred but not required
Excellent delegator and mediator
People person, able to provide excellent customer service
Quick decision-making and problem-solving abilities
Excellent time management
Responsible, goal oriented and organized
Strong attention to detail and able to multitask
Confident, proactive, and willing to take on workplace challenges
Strong listening skills and receptive to feedback
Works to positively motivate others
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling / Fingering: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 25 lbs
Push/Pull: Occasionally - Up to 25 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
The average liaison in Rialto, CA earns between $32,000 and $128,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Rialto, CA
$64,000
What are the biggest employers of Liaisons in Rialto, CA?
The biggest employers of Liaisons in Rialto, CA are: