Liaison jobs in Riverside, CA - 422 jobs

Job DescriptionDescription: Why You'll Love Us: The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others. Salary range for this position is $50,000 - $68,200 / Annually. We offer the following benefits: Medical/Dental/Vision/Life Insurance 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary Employee Assistance Plan Vacation 2 weeks accrued per year initially, then incrementally more with longevity. Sick Leave - 48 hours. Holidays - 12 paid per year. What You'll Do: Job Functions Increase private health insurance inquiries and admissions through proactive outreach, partnerships, and referral development. Build and maintain strong relationships with private referral partners, including therapists, private practices, EAPs, healthcare providers, and community professionals. Conduct regular outreach visits, meetings, and follow-ups with referral partners to increase awareness of Cedar House services and private insurance options. Identify, develop, and manage online and digital referral sources that generate private insurance inquiries. Monitor and analyze website traffic, inquiry sources, and digital performance data related to private insurance admissions. Track and evaluate the effectiveness of Google Ads, Spectrum advertising, and other digital outreach efforts, in collaboration with vendors and internal staff. Coordinate closely with the Admissions Specialist, who handles all phone inquiries and intake processes, to align outreach efforts with admissions capacity and program availability. Ensure referral partners have accurate, up-to-date information regarding programs, admissions criteria, and private insurance access. Track outreach activity, referral source performance, and private insurance admissions outcomes. Prepare regular reports on inquiries, admissions, bed days, and private insurance revenue for the Director of Marketing and Development. Maintain clear boundaries between private insurance outreach activities and county-funded or Medi-Cal admissions. Maintain timely and reliable attendance. Perform life-saving measures when needed to protect the lives of Cedar House clients and employees. Other duties and/or responsibilities as assigned. Requirements: What You'll Bring: Experience: 1-3 years of related experience in outreach, admissions support, referral development, healthcare services, or a related field. Experience working with performance metrics, growth targets, or referral tracking. Familiarity with digital marketing channels, referral platforms, or analytics tools preferred. Proficiency in Microsoft Suite. Education: Bachelor's Degree in a related field. Complete continuing education and trainings as required by Cedar House, County, and State mandates. Maintain current CPR/First Aid/AED. Knowledge/Skills/Abilities: Uncompromising integrity and ability to maintain confidentiality. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. Ability to work effectively with diverse populations and professional partners. Comfort working with data, metrics, and performance reporting. Strong organizational, time-management, and follow-through skills. Self-starter with the ability to work independently and meet performance expectations. Ability to represent Cedar House professionally in community and partner settings. Team-oriented, adaptable, and solution-focused. Champions the mission, culture, and objectives of the organization. Demonstrates value and respect for all employees. High energy and enthusiasm. Performs effectively as a team player. Values the ideas and opinions of others and routinely collects their input as part of the decision-making process. PHYSICAL REQUIREMENTS The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions. While performing the duties of this job, the employee must be able to remain in a stationary position 80% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, etc. The employee must be capable of operating a computer and other office productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 20 pounds for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions. WORKING ENVIRONMENT The work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Essential Duties And Responsibilities Research, develop and help facilitate implementation for Engineering Service Projects ( ESP ) and International Engineering Service Projects ( IESP ) for students. Plan and implement STEM outreach events, camps, and programs in support of the CoE and in partnership with local districts and organizations. Develop and execute annual outreach high school camps focusing on future student enrollment into the CoE. Events include but are not limited to: College of Engineering High School Open House, College fairs, Career days, etc. Develop and execute annual outreach upper elementary to junior high camps in conjunction with other schools at CBU to establish a collaborative development of student skills and interest in STEM such as, STEPcon, STEP Learning Labs, and STEM expos. Coordinate College of Engineering involvement with on campus including, but not limited to: Homecoming, Parent and family weekend, COE basketball game, Design Showcase, tours, etc. Oversee the Internship program for the College of Engineering including communications, processing, data collection, recording and analytics. In support of curriculum, research and acquire engaging lecturers from the community to do on-campus presentations. Follow through on secured interest by working with professors to schedule speakers into the courses to enhance learning. Identify companies, organizations and individuals seeking graduates and student interns, sponsor projects, fund equipment and facilities; provide capstones and scholarships. Support the needs of the College as it relates to entities inside and outside of CBU .

Example: The CHW will provide liaison and engagement type services to the community in the clinic setting. Supervisory Responsibilities: None. Duties/Responsibilities: Care Coordination System Navigation Screenings and Assessments Appointment Scheduling Assistance Registration Assistance Provide Education on Services and Resources Outreach Coaching and Social Support Participation in Evaluation and Research Participation in Required Training Other duties as assigned Qualifications Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Relationship and capacity building skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Advocacy skills. Service coordination and navigation skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software Bi-lingual Spanish preferred Evaluation and research skills Education and Experience: Participation in Community Health Worker Academy or equivalent No other prior experience or specific education necessary Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Extended periods of standing and walking between locations in clinic Must be able to lift up to 15 pounds at times Have hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, fax etc. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

Job Description Salus Homecare is a leading healthcare organization that provides Home Health, Hospice, Palliative, and Private Duty Care. Our Patients come first and our employees are our most important asset! Our team is in need of a Hospice Community Liaison for Riverside County! This role will primarily be in the field or working remotely from home which allows for flexibility as well as work/life balance! In this role you will be the face of our organization, we are looking for a highly polished and professional individual who thrives in sales and is eager to expand our business in Riverside County! We are looking for an individual who has built relationships in the community. Having referral sources in these areas is the key to success in this role. This is a Full-time opening! Benefits Include: - Medical/Dental/Vision - 401k - Vacation Accrual - Paid Sick Leave - Mileage reimbursement - Holiday Pay - Corporate Discounts for Entertainment, Travel, Dining, etc - Verizon Wireless discount Please Apply Today! Interviews are being scheduled this week! $90k- $110k per year

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient. REPORTS TO: Director of Operations or Executive Director SUPERVISES: None QUALIFICATIONS: Education: Bachelors' degree in health care related field is preferred. Credentials: None Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred. Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred. Other: Valid Driver's License and current automobile insurance. FUNCTIONS & RESPONSIBLITIES: 1. Work in conjunction with the admission team. 2. Meet with facility staff and other community members to establish an organizational presence within assigned territory. 3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed. 4. Goes into the field and establishes presence of our organization to our service members. 5. Responds to referrals for evaluation and/or admission to the organization's program. 6. Verifies and completes all admission and financial information. 7. Explains the program to patients, family members, and other referral sources. 8. Works with admission team for referrals, admissions, and care coordination of patient and family needs. 9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program. 10. Attends and participates in in-services, staff meetings and case conferences. 11. Completes all documentation in an accurate and legible manner. 12. Complies with company policies and procedures, laws and regulations and standards of practice. 13. All other tasks and duties deemed necessary and appropriate. View all jobs at this company

Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. About the job Internal Title: Community Liaison The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca's enhanced care management team. If you have a strong drive to help the underserved, this position is for you! This field-based position requires traveling throughout Orange County. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel. What you'll do Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups. Drive referrals into Vynca care programs - primarily Enhanced Care Management Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations. Understand local market dynamics and agency strengths. Develop and execute strategic marketing plans. Identify and communicate cultural issues affecting members. Track sales activities and conduct presentations. Support community events and maintain high customer service standards. Serve as a liaison between patients and practices. Strengthen referral partnerships through outreach efforts. Your experience & qualifications 2 years of experience in healthcare sales or at a community-based organization required Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required. Experience working with underserved communities and in healthcare Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments. Experience working in a CRM, Salesforce experience preferred Must possess strong organizational skills Ability to work independently Proficient with Microsoft and Google applications Strong communication, speaking, and presentation skills Strong motivational skills, including conflict/dispute resolution techniques Must have access to a reliable internet connection Valid driver's license and reliable, insured, and registered automobile Bilingual (English/Spanish), highly preferred Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Azusa Unified See attachment on original job posting Education • High School Diploma or Equivalent. Licenses/Certificates and Other Requirements • Class C Driver's License is required. • Passage of the CODESP Proficiency Test is required. Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. Education • High School Diploma or Equivalent. Licenses/Certificates and Other Requirements • Class C Driver's License is required. • Passage of the CODESP Proficiency Test is required. Comments and Other Information Experience • Some experience working with school age children and/or adults. • Desirable: Read, write and speak Spanish fluently.

Tranquil Oaks Hospice Care is currently seeking a Hospice Liaison to join our exceptional team. The Hospice Liaison, in conjunction with the Admission Team, is responsible for activities and actions related to promoting the services and expertise of Tranquil Oaks Hospice Care to the medical community and to patients and family members. At Tranquil Oaks Hospice Care, patients always come first. OVERVIEW: Evaluate patients for potential hospice appropriateness as ordered by the physician. Obtain agreement for admission of patients and families who meet admission criteria and who make an informed decision about the services. Assist with patient intake and completion of required forms. Organize/support education activities with referral sources. Communicate effectively with customers individually and in group settings. Other duties and responsibilities as assigned. QUALIFICATIONS: At least 2 years of similar sales and marketing experience in the hospice/healthcare industry is preferred. Must maintain current CPR/First Aid training. Excellent verbal, written, and interpersonal communication skills. Proficient in telephone techniques including phone etiquette and handling of calls. Ability to work as a team player and multi-task. A valid drivers license with an automobile in good working order that is properly registered and insured. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: On the road

Lake Elsinore Unified School District Job Purpose Statement/s: The job of "Community Liaison" is done for the purpose/s of assisting parents of Spanish-speaking students in understanding school procedures, programs and goals; performs liaison duties between school and community; receive general and direct supervision from the school principal or designate and must be fluent in English and a designated second language. Essential Job Functions: * Meets with parents of student discussing student and school procedures. * Involves parents in school activities and encourages understanding and support of school/student programs. * Improves school attendance among students by assessing problems, improving communication and enlisting parent support. * Counsels students, identifies interests and reviews schedules. * Recruits parent volunteers and makes home visitations as needed. * Confers with teachers, assesses tutoring needs and assists in adjusting student programs. * Communicates and provides information concerning school and district programs. * Attends inservices and workshops as scheduled. * Performs variety of clerical work, including typing, filing, checking and recording information on records. * Solicits community assistance for programs and special awards. * Assists in increasing awareness of needs of students among instructional staff by conferring with teachers, assessing individual student goals and problems with them. Other Job Functions: * Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities. Job Requirements - Qualifications: * Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. * Skills, Knowledge and/or Abilities Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs. Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. * Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. * Licenses, Certifications, Bonding, and/or Testing Required: Criminal Justice Fingerprint Clearance, negative pre-employment drug screen test and negative TB test results. Successful completion of District Proficiency Test. Possession of a valid California Driver's License. REQUIRED: A complete application is required. After you complete/update your application, you will acknowledge and sign the following statement: I certify that I have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering my application, and I understand that any omission or falsely answered statement made by me on this application, or any supplement to it will be sufficient grounds for failure to employ or for my discharge should I become employed with the school district/County Office. REQUIRED ATTACHMENT FOR CSEA CURRENT EMPLOYEES-Unit members seeking a voluntary lateral transfer (the posting is the same job title you currently hold) must provide a letter of recommendation from your current supervisor. The letter must be dated within six months from the date of the posted vacancy. Resumes and supporting documents help to determine minimum qualifications and employment history. All documents should be attached to be viewed with your application. Please use the Edjoin FAQs attachments section (located at the upper right side of the screen in the help tab) as a guide when attaching documents to your application. You must have a valid email address. You will be notified for testing and interviews via the email address you provide on your application. Please check your email regularly or you may miss important communications notifying you of testing and/or interviews for this recruitment. TYPING CERTIFICATE REQUIRED You must attach an official dated (within 12 months) certificate validating a typing speed of not less than 30 corrected words per minute in a 5-minute timed test. More information below. MINIMUM QUALIFICATIONS: *Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. *Skills Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. SEE for complete list of requirements. REQUIRED: A complete application is required. After you complete/update your application, you will acknowledge and sign the following statement: I certify that I have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering my application, and I understand that any omission or falsely answered statement made by me on this application, or any supplement to it will be sufficient grounds for failure to employ or for my discharge should I become employed with the school district/County Office. REQUIRED ATTACHMENT FOR CSEA CURRENT EMPLOYEES-Unit members seeking a voluntary lateral transfer (the posting is the same job title you currently hold) must provide a letter of recommendation from your current supervisor. The letter must be dated within six months from the date of the posted vacancy. Resumes and supporting documents help to determine minimum qualifications and employment history. All documents should be attached to be viewed with your application. Please use the Edjoin FAQs attachments section (located at the upper right side of the screen in the help tab) as a guide when attaching documents to your application. You must have a valid email address. You will be notified for testing and interviews via the email address you provide on your application. Please check your email regularly or you may miss important communications notifying you of testing and/or interviews for this recruitment. TYPING CERTIFICATE REQUIRED You must attach an official dated (within 12 months) certificate validating a typing speed of not less than 30 corrected words per minute in a 5-minute timed test. More information below. MINIMUM QUALIFICATIONS: *Education Required: High School diploma or equivalent. Some college level courses in psychology, human relations, education or similar social science fields. Knowledge of general concepts of child growth and development, child behavior characteristics and inter-cultural relationships; community resources related to individual student and group needs Abilities understand oral and written instructions. Interpret and communicate student problems to teachers and school problems to students and parents; explain, confer, mediate and train as appropriate to situations presented. Experience Required: One (1) year of responsible experience in community relations, social service, inter-group or inter-cultural activities. *Skills Required: Skills: Typing/keyboarding - 30 words per minute. Fluency in oral and written English and a designated second language. SEE Job Description for complete list of requirements. Comments and Other Information TYPING CERTIFICATE REQUIRED: You must attach an official dated certificate validating a typing speed of not less than 30 corrected words per minute (5 minutes and must be dated within one year) to your Edjoin application. You have the option of taking an online typing test or taking a proctored typing test at any staffing agency. The certification must include your name, date of the test, length of the timed test (must be 5 minutes), corrected words per minute and the source of the test. Applications without a current typing certificate will not be considered unless you have a typing test on file. Please feel free to contact me if you have any questions or I can provide assistance. A WORD ABOUT ONLINE TYPING TESTS: There are many online typing sources. Please remember, they are all different and you will have to register with some in order to receive a certificate with your name, date, length of test (must be 5 minutes) and net typing speed (must show number of errors and/or accuracy). Typing.com Freetypinggame.net Speedtypingonline.com DISTRICT PROFICIENCY TEST: By invitation only, date to be determined. CURRENT CSEA EMPLOYEES are subject to the Article 13 Language Change when applying for positions posted after October 11, 2024. • A unit member seeking a voluntary lateral transfer (posting is for the same job title you currently hold) must be a permanent employee for at least two years prior to the date of the posted vacancy. • Unit members granted a voluntary lateral transfer shall wait one year from the date of transfer before applying for another voluntary lateral transfer (posting is for the same job title you currently hold). • Unit members currently serving a probationary period (including a promotional probationary period) shall not be eligible for a voluntary lateral transfer (same job title as posting) • If three or more eligible unit members apply within this posting, with the same job title as the posting, all other candidates shall be excluded from the interview process. • Voluntary lateral transfers may be denied based on poor job performance as evidenced by an overall "Needs to Improve" or "Unsatisfactory" rating on the most recent performance evaluation, two or more "N"s and/or one or more "U"s on the most recent evaluation, unjustified excessive absenteeism (without an approved leave per Article 10). Leave entitlement usage shall be prorated to the date of the job posting, and/or disciplinary actions with 1 year prior to the date of the posted vacancy. NOTE: When fewer than three eligible lateral transfer (same job title as on posting) applications are submitted, interview priority will be given to current employees in the same job family of the posted vacancy. Offer of employment conditional pending pre-employment physical, fingerprints and negative drug screen, and TB test Bargaining Unit Position

Garden Grove Unified School District ABOUT THE JOB: Persons in these positions normally work 3 to 3.5 hours per day during the school session. May be required to work outside of regularly scheduled hours for scheduled or unscheduled district and public events. Under direction, provides bilingual support between the school, home, and the community; provides assistance to school families who may be eligible for various community services; and performs related work as required. JOB DUTIES: Serves as a liaison to facilitate communication about students which will help teachers and provide information to the parents/guardians about the school and its policies and programs; works closely with site leadership and staff to interpret for student-related matters; provides oral interpretation for a variety of meetings such as teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, attendance meetings, and other meetings as assigned; plans, coordinates, and presents parent education programs on a variety of topics, as directed; assists with the referrals to community agencies for student and family needs; assists parents/guardians with applications and forms as appropriate; encourages parents/guardians to attend and participate in various workshops, meetings, advisory committees and other special events and may provide transportation if approved by an administrator; provides written translations such as flyers, newsletters, emails, and other communications; may take students home who become ill or for other reasons cannot remain at school; may assist site leadership or staff with home visits as needed; provides oral interpretation for a variety of meetings such as parent-teacher conferences, Individualized Education Program (IEP) meetings, student discipline meetings, poor attendance meetings, and other meetings as assigned; and performs a variety of related clerical duties to support school and parent education programs. Complete available at ************ under Employment/Classified Job Opportunities/Job Descriptions EMPLOYMENT STANDARDS Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. A SUCCESSFUL CANDIDATE REQUIRES THE FOLLOWING…. Knowledge of: Correct English and designated world language usage, including spelling, punctuation and grammar; computer programs and software including specialized language word processing software programs; telephone and office etiquette and procedures; school programs and policies, and community resources; cultural nuances of designated language; and vocabulary related to a school district environment. Ability to: Promote school and district activities and encourage families to participate in them; learn about community services available and explain them to families; communicate effectively in the English language and the language of the community, both in oral and written form; work cooperatively with students, parents, teachers, site leadership, and representatives of various community groups and agencies; operate computers and other standard office equipment and software effectively; and maintain accurate office records. Education and Experience: High school graduation or equivalent; and some experience providing oral interpretation and/or written translation are required. Completion of some college level courses is desired. Any other combination of training and experience which would likely provide the required skills, knowledge, and abilities may be considered. SPECIAL NOTE: These positions require fluency in speaking, reading, and writing in both English and Spanish. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. WE ARE ONLY ACCEPTING ONLINE APPLICATIONS. You must submit an application and complete the supplemental questions. Resumes are not accepted. Incomplete applications will be rejected. Click the red button below to apply.

Job DescriptionAbout my Place HealthmyPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our my Place PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant's preferred place. my Place Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country's most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. About Our Outreach SpecialistsAre you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Outreach Specialist with my Place Health, you'll play a vital role in helping frail older adults live independently and maintain a high quality of life. In this dynamic role, you'll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities. By joining our team, you'll have the opportunity to participate in community events, develop partnerships, and contribute to innovative initiatives-all while growing your skills and advancing your career. If you're energized by serving, inspiring, and creating lasting change in the lives of others, we'd love for you to join our team. Let's find the right role-together.What You Might Do as an Outreach Specialist With Us: Build lasting connections with healthcare professionals, senior facilities, and community partners to share the benefits of PACE. Team up for success with Enrollment Specialists and Center leaders to make every enrollment seamless and satisfying. Bring our mission to life by hosting events, giving presentations, and joining community activities. Keep every detail in sync by tracking outreach efforts and engagement in our CRM. Lead with integrity by following DHCS and CMS regulations for ethical outreach and marketing. Think big, plan smart as you design quarterly outreach strategies to expand our impact. Stay flexible and curious by adapting to new opportunities, supporting events, and jumping in where you're needed most. Finding the Right Fit Together: We're always seeking passionate Outreach Specialists who can connect communities to the care they need and deserve. From engaging with individuals to developing partnerships that drive awareness, you'll help drive awareness and enrollment while making a meaningful impact. Each day brings new opportunities, and we'll work with you to find the role that best aligns with your skills and goals. What's in it for you? my Place Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data. A Workplace Recognized for Excellence: We are proud to be Certified as a Best Place to Work in 2025, reflecting our commitment to a supportive, inclusive, and rewarding work environment where every team member is valued and empowered to make a difference. Competitive Incentive Plan : Performance-based incentive plan that is beyond the industry standard Growth and feedback opportunities: Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success! Preparing you for retirement: 401k with Employer match Medical Plans to fit your needs: Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents Ancillary benefits to meet your other needs : Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. my Place is also proud to offer accident, hospital indemnity, and critical illness benefits for our team. Generous time off: PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year Professional Development top of mind: Generous CME/CEU budget and time off, and professional development opportunities Making your home office comfortable: A one-time stipend towards setting up your home office, if applicable. Family friendly environment : Family friendly policies, including paid new parent leave and new child care stipend Ready to Make a Difference?If you're a passionate Sales Specialist looking to connect communities and make an impact, we'd love to hear from you. Whether you're exploring new opportunities or know exactly what you're looking for, we're here to help you find a role where you can thrive, grow, and drive meaningful change. Apply today and take the first step toward an exciting next chapter in your career. Your ApplicationPlease submit your resume/CV. Our Commitment to Diversity, Equity and InclusionAt my Place Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at my Place Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. COVID-19 Vaccination PolicyAt my Place Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment. Beware of Scams and Fraud Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that my Place Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: ****************************** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). ACN was created to align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. The LA Health Portal Contact Center works to outreach to patients to enroll in the LA Health Portal (patient portal) and outreach to patients to improve their health metrics. This position is to assist with enrolling patients in the LA Health Portal (Patient Portal) across DHS and outreaching and scheduling patients for quality metrics (example: flu vaccine). Description The position of Senior, Community Health Worker, acts as a liaison in linking patients to the LA Health Portal (patient portal) and primary care services (example: schedule a flu shot) in a contact center environment by processing referrals and scheduling appointments to any LAC-DHS 4 hospital-based clinics or 18 ambulatory care centers. Qualified individuals will use several technological platforms including: ORCHID electronic health record Call Center platform (Telax) Bidirectional texting platform (Artera) Cherwell - email bidirectional messaging DHS and other related websites to assist in determining insurance coverage This high volume and fast-paced contact center interact with patients inbound and outbound phone calls while using sophisticated call center software and providing a high level of customer service. It assists patient/significant others in obtaining and securing language access services to meet cultural and linguistic needs. Obtains demographic information to assure proper identification of caller, adhere to HIPAA and patient confidentiality requirements. May act as the patients' first point of contact with LA County Health Services. Essential Areas of Responsibilities LAHP Call Center: Make and receive phone calls and text messages in designated applications to assist patients to enroll in and use the LA Health Portal. Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient's smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Patient Access: Answer phones; Perform appointment making processes; complete accurate patient scheduling and registration, such as verification of patient demographics and pay or coverage. Operating Systems: Ability to use several technological platforms simultaneously assuring proper understanding of scheduling Customer Service: Adhere to LAC-DHS behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat patients with courtesy and respect; Adhere to HIPAA and patient confidentiality Call Center Agent Duties and Responsibilities LA Health Portal: Interacts with patients over the phone to enroll patients in the patient portal using a high level of customer service and cultural competency. Meet team enrollment goals Goal: 50+ enrollments per week 10 total enrollments and/or appointments made per day when working on enrollments and quality improvement campaigns simultaneously. Determines when language interpretation is needed and utilizes interpreter services when necessary, to ensure language access standards are met. Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment). Provides technical assistance to patients experiencing Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.) Records and reports a log of selected patient Updates navigation log daily. Inbound calls via Telax Bidirectional text messages via LA Health Link If unable to fill out logs by end of day email supervisor to notify. Updates personal outlook calendar with daily activities and assignments: Share calendar with program supervisor, and Communicate issues that may happen with manager. Meets with supervisor on a weekly or bi-weekly basis to discuss program development and support. Reports all technical issues experienced for examination and resolution to team chat and IT solutions when needed. Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations. Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives. May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be Participate in special projects as needed and perform other duties as Referrals and Appointments Processes referrals and schedules appointments to any LAC-DHS 4 hospital- based clinics or 25 ambulatory care centers. Supports flu vaccines scheduling and other primary care quality improvement goals by educating and informing patients of services and scheduling patients for clinic appointments. Communicates and implements patient campaigns via phone, bidirectional texting, or other channels to inform patients of primary care updates and engage them in preventive care measures. JOB QUALIFICATIONS Bachelor's Degree preferred but not required Customer Service experience preferred. Excellent verbal communication, and the ability to convey important information clearly and effectively Education/Experience Bachelor's Degree preferred but not required 1 year of experience in related field preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Other Skills, Knowledge, and Abilities: Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc. Bilingual in Spanish and English preferred but not required Excellent delegator and mediator People person, able to provide excellent customer service Quick decision-making and problem-solving abilities Excellent time management Responsible, goal oriented and organized Strong attention to detail and able to multitask Confident, proactive, and willing to take on workplace challenges Strong listening skills and receptive to feedback Works to positively motivate others PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling / Fingering: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 25 lbs Push/Pull: Occasionally - Up to 25 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Jusilio Abot What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient's progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient. REPORTS TO: Director of Operations or Executive Director SUPERVISES: None QUALIFICATIONS: Education: Bachelors' degree in health care related field is preferred. Credentials: None Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred. Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient's care team, facility staff, and the patient's family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred. Other: Valid Driver's License and current automobile insurance. FUNCTIONS & RESPONSIBLITIES: 1. Work in conjunction with the admission team. 2. Meet with facility staff and other community members to establish an organizational presence within assigned territory. 3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed. 4. Goes into the field and establishes presence of our organization to our service members. 5. Responds to referrals for evaluation and/or admission to the organization's program. 6. Verifies and completes all admission and financial information. 7. Explains the program to patients, family members, and other referral sources. 8. Works with admission team for referrals, admissions, and care coordination of patient and family needs. 9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program. 10. Attends and participates in in-services, staff meetings and case conferences. 11. Completes all documentation in an accurate and legible manner. 12. Complies with company policies and procedures, laws and regulations and standards of practice. 13. All other tasks and duties deemed necessary and appropriate. View all jobs at this company

Description: A team lead is responsible for implementing workflow procedures based on the direction from the Health Tech Navigator's supervisor and team manager. Duties include providing key mentorship to health tech navigators, serve as subject matter expert on patient outreach and provide day-to-day agent support. ESSENTIAL FUNCTIONS 70% of time will be spent on direct enrollments Enrollment/Navigation goal will be adjusted accordingly 30% of time will be spent on administrative program duties (i.e. 1:1 check ins, troubleshooting, meetings, team coordination, and special assigned projects) Changes in percentages of time will be communicated to leads based on program needs Serve as team lead and mentor for Health Tech Navigators Organize and run 1:1 meetings with team members as needed Review agent performance data weekly Discuss improvements and concerns with performance of staff in weekly Team Meetings Organize and manage team help desk tickets Maintain and update team calendar including team member days off Restructure and organize Team Handbook (OneNote) Attend and participate in designated leadership meetings to share information about the program. Organize recruitment efforts Participate in disciplinary processes as needed Fill in for supervisor in times of absence Work with Program Manager to assess specific site needs, report on team productivity, and create plans for improvement Develop and update LAHP training materials for DHS staff as needed Example slide decks, cheat sheets Update relevant job aids as needed Develop training materials for any relevant initiatives Organize and deliver LAHP trainings for various DHS staff positions Develop strategies to improve LAHP enrollment efficiency over the phone and in person Provide weekly reports of productivity and update to staff and Leadership team Create plans of outreach for the week using various tools May be tasked to support the contact center with incoming calls, bidirectional texting and ticket managing JOB QUALIFICATIONS Excellent verbal communication, and the ability to convey important information clearly and effectively Strong leadership and initiative Excellent delegator and mediator People person, able to provide excellent customer service Quick decision-making and problem-solving abilities Excellent time management Responsible, goal oriented and Strong attention to detail and able to multitask Confident, proactive, and willing to take on workplace challenges Strong listening skills and receptive to feedback Works to positively motivate others Education/Experience Bachelor's Degree preferred but not required Certificates/Licenses/Clearances Successful clearing through the Live Scan and Health clearance process with the County of Los Angeles. Other Skills, Knowledge, and Abilities Bilingual (preferred) PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling / Fingering: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 25 lbs Push/Pull: Occasionally - Up to 25 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. * Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. * Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. * Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. * Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. * Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. * Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. * Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. * Be knowledgeable about community resources appropriate to needs of patients/families. * Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. * Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. * Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. * Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. * Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. * Experience: 3+ years of experience in a community-based setting or related experience is required. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. * Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. * Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Description Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Comply with CM policies and procedures. Annual review of selected CM policies Provide support to case managers on day-to-day activities Sort, stamp and distribute incoming faxes Create authorization/tracking numbers for all discharge planning admissions Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others) Update authorization notes to include the status of tracking number Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status Assist in researching problems that occurs in case management department in a timely fashion Responsible for follow-up and returning department calls File and scan hospital records as assigned Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day Attend to provider and interdepartmental calls in accordance with exceptional customer service Demonstrate professional responsibility in the role of Discharge Planner Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME Follow up call to Home Health admitted on a weekends Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it Doing on-call after office hours/weekends when needed a coverage Qualifications High School Graduate or equivalent A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes Proficient with Microsoft applications' and EZCAP Good organizational skills Good verbal and written communication skills Must have the ability to multitask and problem solve in a fast pace work environment You're great for this role if: Punctuality, precision with details, creativity, etc. would be helpful for this position Ability to follow directions and perform work independently according to department standards Able to function effectively under time constraint Able to maintain confidentiality at all times Willingness to accept responsibility and desire to learn new task Ability to comply and follow company policies and procedures Must be a strong team player, punctual and have excellent attendance record Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The position is located at 1600 Corporate Center Dr, Monterey Park, CA 91754. This role will require visiting patients in our partnered hospitals. The national target pay range for this role is between $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditioos), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.