Community Outreach Specialist
Liaison job in Phoenix, AZ
Community Outreach Specialist
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Healths presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Healths offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Healths services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Healths programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the companys systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
PI6218c22a33b6-37***********1
Entry Level Management / Coordinator
Liaison job in Phoenix, AZ
Maintain knowledge of new products
Develop and maintain strong relationships with clients
Prioritize and multitask effectively
Communicate excellently in both written and verbal forms
Solicit for new business with our Worksite Lead Generation System
Establish personal and business goals
Support team building efforts
Work independently and collaboratively with a team
Demonstrate a positive and professional demeanor
Utilize a laptop computer with Windows Operating system
Maintain and services existing clients
Role Description
We are looking for individuals who desire a leadership role leading a team of self-driven individuals to attain certain goals. This entry-level position offers structured systems and processes to guarantee success in a lucrative career. Candidates should be eager to move up quickly into management and must possess a strong work ethic and willingness to learn.
Hospice Liaison
Liaison job in Tempe, AZ
Patient Advocate (Hospice Liaison) - Ovation Hospice | Phoenix, AZ
Ovation Hospice is seeking an outstanding Patient Advocate to join our growing team in Phoenix. If you are a compassionate, driven professional who thrives in building relationships and making a difference in the lives of patients and families, we want to meet you.
As part of the Ovation family, you'll work alongside a team of dedicated, caring professionals who are committed to supporting patients on their end-of-life journey with dignity and respect.
What We Offer
Competitive Base Salary: $70,000-$90,000
Competitive Bonus Plan
Comprehensive Benefits: Medical, dental, vision, PTO, 401(k) retirement plan
Opportunities for growth and advancement in a rapidly expanding organization
Company-sponsored training, tuition reimbursement, and professional development opportunities
Position Overview
As a Patient Advocate, you will be the face of Ovation Hospice in the community-building strong relationships with physicians, hospitals, senior living communities, and families. Your role is essential in helping patients and their loved ones understand their options and access the care they deserve.
Key Responsibilities
Identify and analyze target markets within the service area to grow referrals
Build and maintain relationships with physicians, hospitals, assisted living and skilled nursing facilities
Present Ovation Hospice services and credentials to potential referral sources
Develop and execute a strategic sales and marketing plan, including goals and timelines
Assist office staff with obtaining physician signatures, delivering IDG updates, and other outreach needs
Maintain accurate records and ensure compliance with all regulatory standards
Partner with the interdisciplinary hospice team to deliver holistic, patient-centered care
Qualifications
Bachelor's degree in healthcare, social work, counseling, or related field
Minimum 2 years of experience in patient advocacy, hospice, palliative care, or healthcare sales
Strong knowledge of hospice and end-of-life care, patient rights, and advance directives
Excellent verbal and written communication and relationship-building skills
Compassionate and empathetic approach to patient and family needs
Problem-solving skills with the ability to mediate and resolve concerns effectively
Proficiency with electronic medical records (EMR) and related technologies
About Ovation Hospice
Founded in 2023, Ovation Hospice is a regional hospice provider serving communities throughout the Western United States. With consistent growth and expansion, we remain committed to hiring exceptional individuals who share our vision of providing unparalleled end-of-life care.
Join us and be part of a team that makes a difference-every single day.
Apply Today
If you're ready to grow your career and help patients and families navigate their hospice journey with compassion and care, we'd love to hear from you.
Case Management Program Clinical Coordinator
Liaison job in Phoenix, AZ
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deservesto have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Program Services Clinical Coordinator
Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of the people we serve.
Coordinate the development, review, and implementation of services, case management, behavior intervention plans, and treatments provided to individuals served.
Oversee all services provided to individuals and their families, monitor quality of care delivered, ensure compliance with contractual terms, and monitor regulatory program compliance.
Assist in the development of quality services and engaging activities that meet the individual served needs.
Build and maintain relationships with families and external case managers.
Qualifications:
Bachelor's degree in human services or related field.
One year of work-related experience working with individuals with intellectual and developmental disabilities, brain injury, youth placed at-risk, etc. preferred.
An equivalent combination of education and experience.
Current driver's license, car registration, and auto insurance.
Licensure and training as required by state such as CPR, First Aid, Behavioral Intervention Techniques, etc.
QMRP/QIDDP as required by state.
A reliable, responsible attitude and a compassionate approach.
A commitment to quality in everything you do.
Why Join Us?
Salary: $42,000-$44,000
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Field Community Health Worker - Pima or Maricopa County, AZ
Liaison job in Phoenix, AZ
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Field Based Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and/or Community Organizations and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Community Organizations/members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access.
Schedule: Monday through Friday between the hours of 8:00 am to 5:00 pm Arizona Time Zone. This position is a field-based position with a home-based office. You will work from home when not in the field.
Location: Phoenix, Tucson, Chandler, Mesa, Tempe and surrounding communities in Arizona. Local travel up to 60% and mileage is reimbursed at current government rate.
If you reside in Phoenix, Tucson, Chandler, Mesa, Tempe and surrounding communities in Arizona, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Create a positive experience and relationship with the member
Keep the member out of the hospital by supporting regular visits to their primary physician
Keep member actively engaged with their primary physician
Support the member to ensure pick - up of their Rx
Proactively engage the member to manage their care
Provide member education
Support transitions of care
Help to keep members compliant with their care plans
Partner with care team (community, providers, internal staff)
Knowledge and continued learning of community cultures and values
May conduct member assessments if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
4+ years of community outreach work or volunteering experience
2+ years of experience working or volunteering within the Community Health setting in a field-based healthcare role
2+ years of experience working or volunteering within the local Community, with demonstrated knowledge of culture and values within the Community and familiarity with the resources available within the Community
Intermediate level of computer proficiency including MS Word, Excel and Outlook and be able to use multiple web applications
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Live in a location that can receive an approved high-speed internet connection or leverage an existing high-speed internet
Reside within commutable distance to Pima and Maricopa Counties in Arizona
Ability to travel locally approximately 60% of the time and up to 100 miles round trip with Reliable transportation, that will enable you to travel to client and/or patient sites within a designated area, with a current and non-restricted state of Arizona Driver's License and State-required insurance
Preferred Qualifications:
Community Health Worker (CHW) State course completion
Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant
Experience with arranging community resources
Experience with electronic charting
Experience working in team-based care
Knowledge of Medicaid population
Background in managing populations with complex medical and behavioral needs
Bilingual - Spanish
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyACT Program Liaison (6015)
Liaison job in Phoenix, AZ
Job Details Position Type: Full Time Education Level: High School Diploma/GED Salary Range: Undisclosed Travel Percentage: In-Office Job Shift: Day Shift Job Category: Behavioral Health/Social Work Description HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Terros Health is currently hiring for an ACT Program Liaison
As Terros Health's ACT Program Liaison, you will provide technical and administrative support to the ACT Clinical Team in compliance with all program requirements and will act as a liaison with clinicians, nurses and other clinical team members. You will participate in daily team meetings and will coordinate and maintain the team's scheduling. Other duties include creating and maintaining members' files, tracking and updating caseloads, assisting in chart audits, completing reminder calls, scheduling transportation, assisting members and families in accessing additional services and obtaining entitlements. You will also assist with the processing of PCP notification and refill requests.
If you are highly organized, enjoy multi-tasking and are dependable, caring and compassionate and find motivation in helping our members live better lives, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development.
Benefits & Wellness
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Bilingual pay differential
Qualifications
* High School Diploma/GED and two years of related work experience
* Two years of related work experience in a behavioral health setting
* Must have or obtain a valid Arizona Driver License, be (21 years of age) with a minimum 4 years driving experience. Must meet requirements of Terros driving policy
* Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
* Intermediate skills in Microsoft Word, Excel, and Outlook required. Experience with Microsoft PowerPoint and electronic medical record - NextGen preferred.
* Background Check
* Minimum 1 year recovery from drugs and/or alcohol
* Minimum typing speed of 25 wpm
Auto-ApplyMSW Psychiatric Liaison
Liaison job in Mesa, AZ
As a Valleywise Health MSW Psychiatric Liaison, you are part of a multidisciplinary team providing exceptional care to our patients. Our team includes social workers, psychiatric and medical providers, nurses, behavioral health technicians, mental health workers, health unit coordinators, chaplains, and recreational therapists. Working collaboratively with the interdisciplinary team fosters a positive experience for members, their families, and coworkers. # We provide psychiatric services for children, adolescents, and adults of all ages. Services are provided at one of our three inpatient facilities (Maryvale, Phoenix, and Mesa). Over 90% of our adult patient population are hospitalized for court-ordered evaluation, which dictates a collaborative relationship with the court system. # As an MSW Psychiatric Liaison, you work under the direction of the Director of Inpatient Behavioral Health Programs and the Manager, Care Coordinator for Behavioral Health Services. You are responsible for completing psychosocial assessments, diagnosis, treatment planning, all aspects of discharge planning, and coordinating aftercare services. This position may also include providing individual/family/group psychotherapy. You are also responsible for coordinating all aspects of the court-ordered evaluation and treatment process, including interviewing and substituting witnesses and serving as a liaison with the mental health courts. You also collaborate with our community partners and patients# natural supports to coordinate the best possible treatment. # Annual Salary Range: $60,736.00 - $89,585.60 # Qualifications Education: Requires a Master#s of Social Work. Experience: Prefer at least one year of experience working with seriously mentally ill or in a mental health setting. Certification/Licensure: Prefer LMSW or LCSW licensure through the AZ Board of Behavioral Health Examiners. Requires BLS card obtained through an approved American Heart Association (AHA) training center upon hire. Pursuant to Arizona Administrative Code R9-10-306 CHAPTER 10 of the Dept. of Health Services, personnel must be at least 21 years of age, or at least 18 years of age and licensed or certified under A.R.S. Title 32, and providing services within the personnel member#s scope of practice. Knowledge, Skills, and Abilities: Requires knowledge of community resources and expertise of DSM V. Must have awareness and sensitivity to cultural diversity. Must be a self-starter and able to work independently and effectively with a multidisciplinary team of adults, families, and children. Excellent verbal and written communication skills are needed. Time management, flexibility, and positive customer service orientation are necessary. Requires the ability to read, write, and speak effectively in English.
As a Valleywise Health MSW Psychiatric Liaison, you are part of a multidisciplinary team providing exceptional care to our patients. Our team includes social workers, psychiatric and medical providers, nurses, behavioral health technicians, mental health workers, health unit coordinators, chaplains, and recreational therapists. Working collaboratively with the interdisciplinary team fosters a positive experience for members, their families, and coworkers.
We provide psychiatric services for children, adolescents, and adults of all ages. Services are provided at one of our three inpatient facilities (Maryvale, Phoenix, and Mesa). Over 90% of our adult patient population are hospitalized for court-ordered evaluation, which dictates a collaborative relationship with the court system.
As an MSW Psychiatric Liaison, you work under the direction of the Director of Inpatient Behavioral Health Programs and the Manager, Care Coordinator for Behavioral Health Services. You are responsible for completing psychosocial assessments, diagnosis, treatment planning, all aspects of discharge planning, and coordinating aftercare services. This position may also include providing individual/family/group psychotherapy. You are also responsible for coordinating all aspects of the court-ordered evaluation and treatment process, including interviewing and substituting witnesses and serving as a liaison with the mental health courts. You also collaborate with our community partners and patients' natural supports to coordinate the best possible treatment.
Annual Salary Range: $60,736.00 - $89,585.60
Qualifications
Education:
* Requires a Master's of Social Work.
Experience:
* Prefer at least one year of experience working with seriously mentally ill or in a mental health setting.
Certification/Licensure:
* Prefer LMSW or LCSW licensure through the AZ Board of Behavioral Health Examiners.
* Requires BLS card obtained through an approved American Heart Association (AHA) training center upon hire.
* Pursuant to Arizona Administrative Code R9-10-306 CHAPTER 10 of the Dept. of Health Services, personnel must be at least 21 years of age, or at least 18 years of age and licensed or certified under A.R.S. Title 32, and providing services within the personnel member's scope of practice.
Knowledge, Skills, and Abilities:
* Requires knowledge of community resources and expertise of DSM V.
* Must have awareness and sensitivity to cultural diversity.
* Must be a self-starter and able to work independently and effectively with a multidisciplinary team of adults, families, and children.
* Excellent verbal and written communication skills are needed.
* Time management, flexibility, and positive customer service orientation are necessary.
* Requires the ability to read, write, and speak effectively in English.
UltraCare Liaison, Rare Disease Field Sales, Bone (Phoenix)
Liaison job in Phoenix, AZ
We are looking for an experienced UltraCare Liaison (UCL) that will represent Ultragenyx in Rare Disease. Ultragenyx is preparing for the potential commercialization of a potential break though rare disease monoclonal antibody therapy for the treatment of Osteogenesis Imperfecta. We are seeking driven individuals with the desire to run their own business within a specified geography. These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver sales results.
ultraimpact - Make a difference for those who need it most
Work Model:
Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.
Responsibilities:
* Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products post launch , iii) assisting with treatment fulfillment post launch
* Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Pharmacists, RNs/NPs/Pas and related support staff
* Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
* Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges.
* Determine and implement suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts.
* Execute programs, high impact in-services, and other educational opportunities for their territory.
* Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations.
Requirements:
* Bachelor's Degree required
* 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
* Experience launching biopharma/pharma products successfully is preferred
* Documented track record of field sales success
* Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including; marketing, medical, clinical operations, and patient services.
* Demonstrated experience effectively presenting clinical/scientific information required
* Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
* Must live in territory geography. Territory includes: Arizona. Territory subject to change based on business need
#LI-AL1 #LI-Remote
Auto-ApplyCommunity Outreach Coordinator
Liaison job in Phoenix, AZ
AACOIHC
The Arizona Advisory Council on Indian Health Care (AACOIHC) is driven by its mission to advocate for increasing access to high quality health care programs for all American Indians and Alaska Natives (AI/AN) in Arizona.
The AACOIHC was established by A.R.S. 36-2902.01 to give tribal governments, tribal organizations and urban Indian health care organizations representation in shaping Medicaid and health care policies and laws that impact indigenous peoples in Arizona. The AACOIHC, utilizes its knowledge of Indian health systems, tribal sovereignty, common chronic health conditions and disparities, and health policy to serve as a resource for Tribal governments and the State of Arizona, and supports prevention, training, education, and policy development as the keys to meeting the unique health care needs of indigenous peoples. The AACOIHC strives to be the premier resource for Tribes and Urban Indians in Arizona on health care.
Come join our dynamic and dedicated team!
Community Outreach Coordinator Arizona Advisory Council on Indian Health Care
Job Location:
Address: 150 North 18th Avenue Phoenix, Arizona 85007 All AACIHC Employees must reside within the state of Arizona.
Posting Details:
Salary: $55,591 - $61,591
Grade: 21
FLSA Status: Exempt
This position will remain open until filled.
Job Summary:
This position will work closely with all areas of the agency and will also work with Tribes, tribal organizations, other State agencies, and the public to develop and implement outreach strategies. They will create a strong online presence, including but not limited to emails via Constant Contacts, updating the agency's webpage, updating social medial accounts, creating educational materials and infographics for agency events and trainings, etc. This position has the potential to work in a Virtual Office (VO) setting or may Telecommute based on the needs of the unit and at the discretion of leadership. This position must be able to drive using State vehicles, so as to represent the agency at community events, meetings, conferences, and trainings when required.
Major duties and responsibilities include but are not limited to:
• Represent the agency online. Responsible for daily or near-daily posting on social media agency platforms and abiding by the AACIHC's Public-Facing Communications Standard Operating Procedures; Development and implementation of outreach strategies, and the maintenance and actions detailed within the AACIHC's PublicFacing Communications Standard Operating Procedures; disseminate electronic communications via Constant Contact program. Responsible for updating and maintaining the website; prior work experience using Drupal for website building is essential.
• Create engaging educational materials for the public. Work with Tribes and tribal organizations to determine the need for educational materials and programs, and how to effectively present information at public events, community events, workshops, meetings, conferences and trainings, etc. Utilize technically supported equipment. Track and report external communications and any presentation to the public.
• Represent the agency in-person at community events, meetings, conferences and trainings, and providing educational information regarding a myriad of topics at these events. Public speaking in front of both small and large groups and facilitate presentations. This position will require occasional travel, including occasional travel overnight.
• Responsible for building, maintaining, developing, and updating the AACIHC's website, including time-sensitive postings. Responsible for advisement on graphics and visual design for online postings and hard-copy distributions.
• Nurtures relationships both within State government and outside of State government, including outreach to Tribes and tribal organizations, and collaborates with entities and the community to implement projects, programs, and to promote the agency's visibility.
Knowledge, Skills & Abilities (KSAs):
Knowledge:
• Principles of learning and ways to disseminate information to a wide, culturally diverse public audience
• Public Health campaigns
• Public Health knowledge pertaining to chronic disease conditions affecting American Indians and Alaskan Natives in Arizona
• Awareness and/or sensitivity to tribal cultural practices and traditions when communicating and meeting with the 22 tribes in the state
Skills:
• Advanced skill with Drupal for website building, maintenance and editing
• Advanced skills in Constant Contacts
• Advanced understanding of social media postings, how to schedule postings on multiple platforms, and using Meta analytics
• Base platform analytics (e.g. Meta analytics, Google analytics, etc.)
• Expert understanding of the following: Microsoft Products (Word, Excel, PowerPoint), Web-based meeting applications (Zoom, Google Meets and Microsoft Teams), and Adobe Acrobat
• Excellent verbal and written communication
• Project management and control
• Organizational skills
Abilities:
• Plan, coordinate, analyze and establish priorities
• Handle multiple work assignments and effectively change priorities.
• Research, collect and organize data.
• Work independently with minimal oversight and work with differing opinions and bring about compromise
• Presenting analytics and ideas for enhancing and increasing engagement
Qualifications:
Arizona Driver's License.
Minimum:
• One year of experience working in public health required and prior demonstration of creation of social media postings for a business.
• One year of being responsible for website updates or creation using Drupal.
Preferred:
• Associates degree in Public Health, Healthcare Administration, Communications, related IT field, Marketing or other related field.
Pre-Employment Requirements:
• Successfully pass prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).
Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Partnership Liaison - Phoenix market
Liaison job in Phoenix, AZ
A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop USPI centers potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, supporting service line expansion initiatives. All provider engagement, and work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.
PRIMARY JOB DUTIES AND RESPONSIBILITIES
* Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
* Identify trends in assigned providers' utilization of the USPI center and facilitate discussions with the provider / practice to understand underlying dynamics, decision making behind facility selection, feedback etc.
* Coordinate with Operations team and provider / practice to optimize use of existing block times and increase the provider's access to procedural time at the center
* Conduct face-to-face sales meetings with clients ensuring through understanding of the center's attributes, specialty capabilities, processes as well as patient experience & safety outcomes
* Complete follow-up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians' desires, needs and obstacles to growth to increase potential case volumes at USPI centers
* Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers
* Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and / or market goals.
* Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders.
* Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area.
* Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
* Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership.
* Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS
Minimum Education
* High School diploma/GED required. Associate's degree preferred. Bachelor's degree strongly preferred.
Minimum Experience
* At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices
Other Requirements
* Exhibited success in a business development / sales role
* Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills
* Capacity to work independently with minimal supervision
* Ability to travel in market.
* Selected candidate will be required to pass a Motor Vehicle Records check.
#LI-JS1
Clinical Service Liaison EMPACT
Liaison job in Tempe, AZ
Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.
This is a great opportunity for Clinical Service Liaisons to join our agency in our Adult Services team at our Tempe or Glendale offices. The Clinical Service Liaison provides direct service, maintains a caseload of adults receiving medication-only services, provides comprehensive intake assessments for adults, and participates in special projects and tasks in the Adult Program, as needed.
What you'll do:
Provide initial intakes for adult clients, to include comprehensive assessment, diagnosis, evaluation of needs, and referral to appropriate services. Maintain a caseload of adult meds only clients, providing Adult Clinical Team (A.C.T.) meetings for timely documentation updates & assessment of current needs. Assist with Transition to Adult for children aging out of Children's Services, ensuring that all documentation is completed thoroughly for a seamless transition to the Adult Program. Complete SMI Determination paperwork, in collaboration with the prescriber, as needed. Include the adult's family and/or support system whenever possible. Other tasks as assigned.
Deliver 40 hours of work per week. Provide case management services to support and augment the medication services, as needed. Work independently and responsibly, and participate in the development, implementation, and evaluation of procedures and processes for organizing,tracking, and maintaining meds only client records and services. Productivity standards are established annually, at a minimum.
Produce complete, timely, thorough, quality clinical documentation of all services rendered, both billable and nonbillable, as required. All documentation must include sufficient information about the activity being documented and the adult's participation in, and response to, the activity.
Ensure quality service delivery, including clinical care and all associated duties. Maintain all client records in up-to-date status, in accordance with agency policies and procedures, as well as RBHA, state, and federal requirements. Participate in the agency's Quality Management Program, as needed or requested.
Participate actively in regular supervision, accepting feedback and suggestions in a collaborative and strengths-based way. Interact regularly and constructively with the clinical team, support staff, and administrative staff.
What you'll provide:
Bachelor's Degree in Behavioral Health related field preferred or meet BHT requirements.
Behavioral health experience required.
Requires the ability to be flexible and problem solve and to have the ability to use creativity in the approach to service delivery.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be 21 years of age or older at time of employment.
Additional Requirements and Responsibilities:
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
What we'll offer:
(Full-time employees)
Generous PTO
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choice
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!
EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).
EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.
EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Clinical Liaison - Inpatient Rehab
Liaison job in Scottsdale, AZ
Job DescriptionDescription:
Exalt Health, an acute rehabilitation hospital, provides an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per day. Focused on caring for patients with complex rehabilitative needs such as stroke, spinal cord injury, brain injury, head trauma, medically debilitation conditions, neurological disorders, cardio-pulmonary amputations, orthopedic injuries, and multiple major traumas.
Position Summary
The Clinical Liaison serves as the primary point of contact and relationship builder between the inpatient rehabilitation hospital and potential referral sources, including acute care hospitals, skilled nursing facilities, physicians, and case managers. The Clinical Liaison is responsible for educating the community on rehabilitation services, identifying appropriate patients for transfer, and facilitating a smooth admission process.
Essential Duties and Responsibilities
Relationship Building:
Establish and maintain strong relationships with case managers, physicians, therapists, social workers, and other healthcare professionals within assigned referral sources.
Conduct regular visits to promote awareness of the rehabilitation hospital's programs and services.
Patient Evaluation:
Conduct pre-admission assessments on-site at referral sources to determine patients' suitability for inpatient rehabilitation.
Review medical records, collaborate with the referring facility's team, and educate patients and families about rehabilitation's benefits.
Be prepared for a schedule that may change due to urgent patient evaluations or unexpected events at referral sources.
Admission Facilitation:
Coordinate the transfer process, including insurance verification, communication with the hospital's interdisciplinary team, and ensuring timely patient admissions.
Maintain thorough documentation throughout the referral and admission process.
Marketing and Outreach:
Participate in community events, health fairs, and educational presentations to promote the hospital's services.
Daily travel within a designated geographic territory to visit referral sources such as hospitals, skilled nursing facilities, physician offices, etc. This local travel could be anywhere from a limited radius to several hours of driving per day.
Develop and distribute marketing materials in collaboration with the Business Development team.
Performance Tracking:
Track referral sources, admissions, and other key metrics.
Provide regular reports to the Director of Business Development.
Requirements:
Knowledge, Skills, and Abilities
Licenses or Certifications
Licensed Vocational/Practical Nurse, Respiratory Therapist, Registered Nurse (RN), Physical Therapist (PT), Occupational Therapist (OT), or Speech-Language Pathologist (SLP) with an active license.
Valid driver's license and a clean motor vehicle record, as well as applicable insurance as required by state law.
Education, Training, and Experience
Minimum of 2-3 years of clinical experience in an acute care or rehabilitation setting.
Skills and Abilities, Proficiency and Productivity Standards
The ability to work flexible hours, including some evenings and weekends, may be necessary to accommodate meetings with healthcare professionals.
Organizes and prioritizes tasks and projects, accurately completing job responsibilities within the specified time constraints.
Excellent attention to detail and accuracy.
Analytical and problem-solving abilities.
Ability to work under deadlines and handle multiple tasks.
Speaks and communicates English effectively in verbal and written format; writes legibly.
Reading and comprehension at the level necessary to perform job duties appropriately.
Works cooperatively with co-workers and other hospital employees
Functions proficiently in a Microsoft Windows environment (Outlook, Word, Excel, PowerPoint)
Clinical Liaison, Brooks Arizona, Full-Time
Liaison job in Phoenix, AZ
The Nurse or Therapist Liaison evaluates referrals and provides the recommendations and coordination of services needed to respond to the individuals' rehabilitation needs. Assist in planning, development, organizing, and coordinating interdisciplinary rehabilitation programs at Brooks Inpatient services. Promotes the services and programs of Brooks to the referral sources. Able to develop and maintain relationships with referral sources.
Responsibilities:
Initiates treatment planning process by identifying necessary services, funding and treatment options and long-term goals as expressed by the patient/family.
Performs clinical, psychosocial, and benefits/resources assessments for referred patients, to evaluate for admission. (Pre-admission screening)
Utilizes monitoring and evaluation of services and outcomes to provide orientation and educational programs to meet customer needs.
Participates in appropriate hospital committees and events.
Orients patient/family to their role in the interdisciplinary team.
Facilitates an ongoing communication system for staff, client/families, physicians, and referral sources.
Assists with continuing education/in services for staff to implement new policies and procedures, and updates staff on changes in practice.
Assumes responsibility for personal computer, various office supplies and equipment, and the safe operation of hospital vehicles.
Implements external marketing activities to promote programs/services to community agencies, insurance companies, hospitals, physicians, private rehabilitation providers, and prospective clients.
Consults with physicians, social workers/discharge planners in all levels of care in reference to patients' rehabilitation potential and earlier transfers to rehabilitation center if medically stable. This includes, acute care hospitals, long term acute care facilities, skilled nursing facilities, home referrals and fax referrals.
Initiates early patient/family teaching while patient is still in acute care; introduces patient/family to the rehabilitation process.
Acts as a resource person to other departments, team members, physicians, and students for the Brooks Health Care system.
Participates in inter- and intra-institutional educational programs.
Participates and supports clinical studies in the Center, as needed.
Participates in community projects, as assigned.
May perform other assigned duties.
Qualifications:
Licensed Nurse (RN, LPN, BSN, MSN) or therapist (PT, OT)
Bachelor's in Nursing or Therapy
Minimum of 1 year experience required
Hours: Full-time, 40 hours per week
Location: 18500 64th Street Phoenix, AZ 85054
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-ApplyClinical Liaison
Liaison job in Glendale, AZ
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Assists patients in the process of navigating post-acute care with an overall goal of creating a positive impact on patient outcomes and referral source satisfaction. Integrates evidence-based clinical guidelines, preventative guidelines, protocols, and other metrics in the development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care. Represents the area branches in strategic relationships with health systems, hospitals, inpatient facilities, physicians and physician groups, and executive level opportunities.
Qualifications
Education and experience, essential
Must be a graduate of an approved school of nursing, therapy or social work.
Must be licensed in the state where they currently practice.
Must have two years' demonstrated field experience.
Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
A registered nurse or physical therapist is preferred.
Three years of field experience is preferred.
Previous experience in home health or healthcare sales is preferred.
Requirements
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyAzorna Healthcare Phoenix Community Liaision
Liaison job in Mesa, AZ
Job Details Mesa - Mesa, AZDescription
To maintain and coordinate the healthcare program for Hospice. Assists with the orientation, training and coordination of all Hospice workers, for program administration and development in all service areas.
Prepare services reports as required by the Director.
Facilitate community awareness and support of Hospice program.
Maintain relationship with other program leaders.
Attend Hospice IDG meetings.
Adhere to Hospice standards and consistently interpret and accurately perform all assigned responsibilities.
Comply with Hospice infection control policies and protocols.
Works with IDG concept of patient care.
Participate in inservice programs and present inservices as assigned.
Completes Hospice training program.
Performs other duties as assigned by Director.
Qualifications
QUALIFICATIONS:
Educational/Degree: High school diploma.
Training/Licensure: Completes Hospice training program.
Knowledge/Skills/Ability: Ability to work independently, make accurate, and at times, quick judgments. Ability to respond appropriately to crisis outside of a hospital setting. Acceptance of and adaptability to different social, racial, cultural and religious modes.
Experience: Minimum 2 years of experience in a related field, preferred.
Volunteer activity, preferred.
JOB FACTORS:
Physical Requirements:
Requires minimal physical effort most of the day including kneeling, squatting, reaching, twisting, climbing, walking, exposure to temperature and humidity changes and minimal assist in lifting and/or transferring of a 20 pound patient. Must possess sight/hearing senses or use appropriate adaptive devices that will enable senses to function at a level required to meet the essential duties of the position. Must provide evidence of annual TB test and other state-required tests or examinations.
Mental Requirements:
Must be able to work independently, make judgments based on assessments and data available and act accordingly. Must be flexible, innovative and possess good interpersonal skills. Must be able to cope with mental and emotional stress and demonstrate emotional stability.
Working Conditions:
Be able to tolerate exposure to elements including, but not limited to, odors, blood, body fluids and excrements, adverse environmental conditions and hazardous materials.
Transportation:
Must have a current valid driver's license, auto liability insurance and reliable transportation.
Injury Prevention Outreach Coordinator
Liaison job in Phoenix, AZ
The Outreach Injury Prevention Coordinator enhances trauma care by leading community-focused injury prevention and education initiatives. Working with the Emergency Department and Trauma Program Directors, this role develops and delivers programs across the lifespan, collaborating with EMS, referral hospitals, and community partners. The coordinator maintains ADHS Base Hospital Certification and required records, provides continuing education for pre-hospital providers, and serves as a key liaison to agencies involved in pre-hospital care. All duties support and reflect the organization#s Mission and Philosophy. Annual Salary Rate: $76,835.20 - $113,339.20 # Qualifications Education: Requires an associate degree in nursing#or A bachelor#s degree in nursing or A master#s degree in a related field#or Must obtain a bachelor#s degree within four (4) years from the start date in this position. Experience: Must have a minimum of five (5) years of progressively responsible nursing in the care of critically injured patients that demonstrates a strong understanding of the required knowledge, skills, and abilities.# Experience in community health promotion. Specialized Training: Must have and maintain a minimum of sixteen (16) hours of trauma-related continuing education per year. Certification/Licensure: Must possess a current, valid AZ RN license, temporary AZ RN license, or valid compact RN licensure for the current state of practice. Must also be in good standing with the issuing Board of Nursing. Requires BLS card obtained through an approved American Heart Association (AHA) within three (3) months of hire. Must have a valid Arizona driver#s license. Prefer certification in PALS, ACLS, TNCC/ATCN, Project Management Professional (PMP), and/or LEAN Six Sigma. Knowledge, Skills, and Abilities: Requires a strong understanding of Quality Assurance/Program Improvement, Risk and Care Coordination.# Must understand Trauma patient care and Trauma, EMS, and hospital transfer guidelines per the Department of Health Services Bureau of Emergency Medical Services and Trauma Systems in the State of Arizona.# Must have knowledge of ADHS Base hospital requirements as listed in A.A.C R9-25. Must have qualifications as listed in A.A.C R9-25 to fulfill the role of the base hospital #pre-hospital coordinator.# Must have excellent interpersonal skills and ability to self-direct.# Must possess excellent verbal and written communication skills, including knowledge of basic grammar, spelling, and punctuation.# Must have strong public speaking skills. Requires computer literacy in Microsoft applications. Requires the ability to read, write, and speak effectively in English.# Bilingual preferred.
The Outreach Injury Prevention Coordinator enhances trauma care by leading community-focused injury prevention and education initiatives. Working with the Emergency Department and Trauma Program Directors, this role develops and delivers programs across the lifespan, collaborating with EMS, referral hospitals, and community partners.
The coordinator maintains ADHS Base Hospital Certification and required records, provides continuing education for pre-hospital providers, and serves as a key liaison to agencies involved in pre-hospital care. All duties support and reflect the organization's Mission and Philosophy.
Annual Salary Rate: $76,835.20 - $113,339.20
Qualifications
Education:
* Requires an associate degree in nursing or
* A bachelor's degree in nursing or
* A master's degree in a related field or
* Must obtain a bachelor's degree within four (4) years from the start date in this position.
Experience:
* Must have a minimum of five (5) years of progressively responsible nursing in the care of critically injured patients that demonstrates a strong understanding of the required knowledge, skills, and abilities.
* Experience in community health promotion.
Specialized Training:
* Must have and maintain a minimum of sixteen (16) hours of trauma-related continuing education per year.
Certification/Licensure:
* Must possess a current, valid AZ RN license, temporary AZ RN license, or valid compact RN licensure for the current state of practice.
* Must also be in good standing with the issuing Board of Nursing.
* Requires BLS card obtained through an approved American Heart Association (AHA) within three (3) months of hire.
* Must have a valid Arizona driver's license.
* Prefer certification in PALS, ACLS, TNCC/ATCN, Project Management Professional (PMP), and/or LEAN Six Sigma.
Knowledge, Skills, and Abilities:
* Requires a strong understanding of Quality Assurance/Program Improvement, Risk and Care Coordination.
* Must understand Trauma patient care and Trauma, EMS, and hospital transfer guidelines per the Department of Health Services Bureau of Emergency Medical Services and Trauma Systems in the State of Arizona.
* Must have knowledge of ADHS Base hospital requirements as listed in A.A.C R9-25.
* Must have qualifications as listed in A.A.C R9-25 to fulfill the role of the base hospital "pre-hospital coordinator."
* Must have excellent interpersonal skills and ability to self-direct.
* Must possess excellent verbal and written communication skills, including knowledge of basic grammar, spelling, and punctuation.
* Must have strong public speaking skills.
* Requires computer literacy in Microsoft applications.
* Requires the ability to read, write, and speak effectively in English.
* Bilingual preferred.
Clinical Service Liaison EMPACT
Liaison job in Glendale, AZ
Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.
What you'll do:
EMPACT-SPC is on the cutting edge in providing unconditional service to children and families. We offer many opportunities for professional development and growth. Our Children's Services Department is constantly developing and enhancing programs to meet the needs of families in the community.
This is a great opportunity for Clinical Service Liaisons to join our agency in our Children Services team at our Tempe or Glendale offices. Through the Child and Family Team Process, the Clinical Service Liaison provides direct service, crisis intervention, support, transportation, and education to families and individuals, independently of, or in conjunction with, other in-home client services. The Clinical Service Liaison will be responsible for making referrals to collaborating partners and other community services, as client needs indicate. Clinical Service Liaison must ensure he/she delivers quality service including clinical care and documentation while maintaining all client records in accordance with the Arizona Vision and 12 Principles.
What you'll provide:
Bachelor's Degree in Behavioral Health related field preferred or meet BHT requirements.
Behavioral health experience required.
Previous experience working with children is preferred.
Knowledge of CFT process and Arizona children's services.
Requires the ability to be flexible and problem solve and to have the ability to use creativity in the approach to service delivery.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be 21 years of age or older at time of employment.
Additional Requirements and Responsibilities:
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
What we'll offer:
(Full-time employees)
Generous PTO
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!
EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).
EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.
EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Community Relations Liaison
Liaison job in Phoenix, AZ
CORPORATION COMMISSION
The Arizona Corporation Commission (ACC) is one of the most unique state agencies in Arizona and one of only 13 public utility commissions in the country where commissioners are elected. Established by the Arizona Constitution, the ACC is a medium-sized agency with offices in Phoenix and Tucson. Our mission is diverse-spanning utility rate making; securities registration and enforcement; rail and pipeline safety; and corporate business filings-and we boast an average employment tenure of nearly 10 years. Learn more by visiting ************* We are an Equal Opportunity agency and a recognized Arizona Veteran Supportive Employer.
Community Relations Liaison
Job Location:
Address: Address: 1300 W. Washington, Phoenix, AZ 85007
Posting Details:
Anticipated Pay Rate: $26-$42
Grade: 22
Job Summary:
The Securities Division seeks a Community Relations Liaison for the role of Investor Education who is digitally savvy, collaborative, and a tech-forward candidate who can modernize and expand the role of a Community Relations Liaison focused on creating and implementing the investor education program at the Securities Division.
This position is responsible for creating and executing outreach strategies across multiple formats, including digital platforms, training curricula, and public presentations. The ideal candidate must have a strong background in communications and significant experience in digital outreach, social media strategy, and collaboration with institutions.
Job Duties:
-Developing and delivering educational programs related to Investor Protection.
-Engaging with diverse audiences of all ages by creating accessible and effective messaging through different and diverse media.
-Managing all media communications for the Securities Division, including writing media releases, investor alerts, media kits, and social media content.
-Lead the transformation of the agency's investor education outreach by integrating dynamic, tech-driven strategies including livestreaming, YouTube video content, podcasts, and social storytelling.
-Design and implement cross-platform digital campaigns tailored to reach diverse and underserved communities, with a strong emphasis on mobile-first engagement.
-Leverage data analytics and audience insights to continuously optimize outreach strategies and message targeting.
-Create engaging, on-brand multimedia content, including short-form videos, infographics, and interactive presentations.
-Serve as the agency's digital spokesperson for investor education initiatives, representing the agency in media interviews, webinars, podcasts, and virtual panels.
-Coordinate and lead virtual public forums and live Q&A sessions using platforms such as Zoom, Microsoft Teams, and YouTube Live.
-The position demands excellent interpersonal and communication skills, the ability to work independently, and the flexibility to attend events in the evenings and on weekends.
-Travel maybe required.
Knowledge, Skills & Abilities (KSAs):
-Ability to prepare clear, concise media releases and investor alerts
-Proficient across multi-delivery formats
-Able to create informative, creative and educational programs
-Extensive knowledge use of social media and AI
-Innovative and creative ideas in digital outreach, social media strategy and public institutional collaboration
-Demonstrated success in using digital platforms (e.g., YouTube, Instagram, X, TikTok, LinkedIn) to educate and engage the public.
-Skilled in video editing, audio production, and basic graphic design tools (e.g., Canva, Adobe Creative Suite).
-Highly developed skills in oral and written communication
-Ability to identify and tailor messaging to various demographics using targeted content strategies and culturally competent approaches.
-Strong understanding of digital marketing best practices including SEO, engagement analytics, and content scheduling tools.
-Ability to evaluate emerging communication technologies and trends, and integrate them into a long-term outreach strategy.
-Experience working with influencers, content creators, or partner organizations to extend digital reach and credibility.
-Comfortable with a fast-paced, highly collaborative environment involving multiple stakeholders and evolving digital platforms.
-Must be able to work independently
-Highly organized to meet critical deadlines
-Positive interpersonal skills
-Valid Arizona driver's license with clean driving record - frequent in-state travel
Selective Preference(s):
Bilingual (Spanish) is preferred, but not a requirement.
Pre-Employment Requirements:
Any offer of employment is contingent upon successful completion of an employment/reference check, criminal history investigation (fingerprints) and confirmation of any degrees/certifications.
A.R.S. Section 40-101 prohibits Commission employees from having certain financial interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
-Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, generous paid vacation and sick leave programs, and Paid Parental Leave for those who qualify
-Free parking; carpooling resources and incentives; fully subsidized public transit
-Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer
-Flexible work hours, including telework opportunities
-Interesting, challenging work in a public sector environment with the chance to make a real difference in our state
-We are a recognized Arizona Veteran Supportive Employer
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
This position qualifies for participation in the Arizona State Retirement System (ASRS) defined benefit pension.
Contact Us:
If you have any questions, please email *********************** for assistance.
Community Outreach Specialist
Liaison job in Phoenix, AZ
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
Community Outreach Specialist
Liaison job in Payson, AZ
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel