Liaison jobs in Union City, CA

Community Outreach Specialist Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Healths presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Healths offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Healths services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Healths programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the companys systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. California pay range$21-$24 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PIddb13471f8e4-37***********5

Join our dynamic team at Quadrant Health Group! Marina Harbor Detox, LLC a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in San Francisco, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients. What You'll Do: The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor. Major Tasks, Duties and Responsibilities of a Skilled Medical Coordinator/ Client Care Coordinator: Client Care & Health Monitoring Conduct nursing assessments upon client admission and complete intake consents. Perform ongoing health assessments, including vital signs and behavioral observations. Monitor and document client health status, ensuring accurate and thorough reporting. Conduct COWS and CIWA assessments as required during detox and throughout treatment. Medication Management & Documentation Oversee self-administration of medication and ensure proper documentation. Monitor medication compliance, conducting counts at least three times per week. Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR. Accept and transcribe physician phone orders, ensuring accuracy and compliance. Communicate directly with pharmacies and physicians regarding medication orders. Ensure proper medication destruction and disposal as needed. Testing & Reporting Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal. Perform and document routine tuberculosis (TB) tests as required. Conduct audits of nursing documentation and ensure compliance with policies and procedures. Provide detailed shift reports to maintain continuity of care. Facility & Safety Oversight Perform patient rounds every 30 minutes to ensure client safety. Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary. Maintain cleanliness and organization of medical stations and common facility areas. Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients. Collaboration & Compliance Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care. Notify prescribers and management of any behavioral or health status changes. Assist with pharmacy, medical store, and facility supply runs as needed. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies for Medical Coordinator/ Client Care Coordinator: Strong knowledge of nursing principles, medication administration, and detox protocols. Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal. Understanding of state and federal healthcare regulations, especially in a residential treatment setting. Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements. Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Ability to work effectively in a fast-paced environment. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and ability to work in a fast-paced environment. Skilled Medical Coordinator/ Client Care Coordinator Qualifications: LVN, CCMA, EMT, or CNA certification/license (required based on role). SUDRC or RADTI certification required (can be obtained after hire). Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred). CPR/BLS certification (required or must be obtained before hire). Experience with COWS and CIWA assessments (preferred but not required). Experience in handling and monitoring medications, including controlled substances. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Compensation & Licensing Requirements: $26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification) $29 per hour - For candidates with over 6 months of detox or supervisory experience $35 per hour - For Licensed Vocational Nurses (LVNs) #HP Compensation details: 26-35 Hourly Wage PI6e2a7e766d2b-37***********8

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Behavioral Health Community Health Worker at our East Oakland Health Center. The Community Health Worker must be able to provide direct care services to a diverse patient population. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Facilitates and manages patient referrals to therapy and psychiatry. Contacts, screens, triages, and connects patients to both internal and external behavioral health resources. Maintains in-house waitlist if appropriate. Maintains mental health provider schedules with a focus on optimizing productivity. Fills provider schedules and manages templates. Conducts warm hand offs of patients from medical providers to facilitate integration of care, to connect high risk/high priority patients to behavioral health services, and/or for patients who have a positive screening for unhealthy alcohol use. Assists in establishing and maintaining smooth functioning of the site's Behavioral Health Team. Actively participates in behavioral health meetings. Supports behavioral health patient panels by making reminder calls, tracking patient attendance, and following up on no-shows to support and improve continuity of treatment. Supports behavioral health providers in having patients complete screening questionnaires and other paperwork. Tracks patients' progress and alerts providers to need for outreach and for enhanced services. Assists in coordinating and support behavioral health patient groups. Ensures appropriate consent and parental involvement for pediatric patients in behavioral health (at sites serving pediatric patients). Provides basic support to patients in connection to patient portal and video telehealth visits. Contacts community agencies and maintains updated resource lists of BH resources in the community. Responsible for data collection, entry and generation of reports. Participates in special projects under direction of supervisor. Qualifications Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude. Ability to prioritize tasks, work under pressure and complete assignment in a timely manner. Ability to effectively present information to others, including other employees, community partners and vendors. Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner. Job Requirements: Bachelor's Degree in Social Work, Health or Human Services field or equivalent combination of education and/or experience. Administrative experience in health or social service setting. Knowledge of East Bay health and social service resources. Previous work providing services to persons with mental health disorders, substance use disorders, physical health conditions and/or disabilities, and/or who are experiencing homelessness. Proficient in Microsoft Office with ability to manage databases. Job Preferences Experience and sensitivity working with people who are low-income, have histories of trauma, have mental health and/or substance use disorders, and/or who are HIV positive. Epic experience. Bilingual English/Spanish.

BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it. With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable. As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives. Position Overview: We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team. Key Responsibilities: Community Care & Engagement Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs. Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach. Monitor community sentiment and flag recurring feedback or product concerns to relevant teams. Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand. While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community. Manage Product Seeding Program Project manage gifting campaigns from start to finish, ensuring timely execution. Research and recommend influencers for gifting opportunities. Maintain and routinely update the influencer and shipping databases. Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives. Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time. Assist in compiling results and insights to evaluate campaign performance and identify future opportunities. Social Listening & Insights Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities. Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth. Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding. Content Posting & Calendar Management Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more. Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness. Qualifications: Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest). Exceptional written and verbal communication skills with a customer-first mindset. Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail. Analytical thinker with the ability to interpret data and inform decisions. Adaptable, proactive, and energized by fast-paced, collaborative work. Team-oriented with a passion for people and relationship-building-both internally and externally. Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions. Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness. Things About the Way We Work: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them. Location & Travel: The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them. Pay Transparency The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. SEASONED FOR SUCCESS: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them. BENEFITS THAT BRING MORE TO THE TABLE: We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process. OUR RECIPE FOR BALANCE: We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments. WHERE EVERY INGREDIENT MATTERS: Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of a Community Health Worker (CHW) is to advocate for and provide case management services for individuals with a high level of need for support due to medical, mental, and/or social support difficulties, with the goal of improving overall health and well-being. The CHW must be able to effectively work independently when needed. This position may require multiple working locations such as medical offices, home visits, or other off-site patient visits. The CHW provides essential support and resources to our patients while assisting patients in accessing care, navigating the care system and acting as a liaison between community and healthcare providers. Qualifications: * High school diploma or equivalent. An Associate of Arts or Bachelor of Arts degree in Public Health, Social Work or related field is preferred. * One (1) year of experience working as a Community Health Worker (CHW) in an integrated behavioral healthcare setting is preferred. * Effective decision-making skills, problem-solving, critical thinking, and sound judgment are essential. Experience utilizing these skills in both clinical and non-clinical settings is preferred. * Experience in community outreach, healthcare, or social services is preferred. * Knowledge of local health resources and community services. * English and Spanish bilingual abilities preferred. * Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. * Ability to learn and adjust easily, being flexible, remain responsive to change, and able to retain complex information. * Excellent organizational and time management skills with the ability to work independently. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, business communication, editing, and proofreading skills. * Ability to interact effectively and in a supportive manner with people of all backgrounds. * Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. * Ability to establish and maintain positive and professional working relationships. * Must be able to adjust priorities quickly as circumstances dictate. * Must be able to be at work regularly and on time. * Must be a proactive, self-motivated individual with proven ability to collaborate effectively in a team environment. * A can-do attitude, attention to detail with the ability to organize. * Ability to type a minimum of 35 WPM with minimal errors. * Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. * Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: * Advocate for patients by helping them communicate with healthcare providers or social service agencies to achieve their overall health and well-being. * Conduct outreach activities and enrollment assessments to engage individuals and community members in health programs and services. * Provide education to community members related to health topics such as nutrition, chronic disease prevention, mental health, and maternal and child health with assistance from overall care team. * Conducts health screenings, including social determinants of health. * Develop care plans that address patients' specific needs, connect them to relevant resources, and act as a liaison between community and health and social services. * Collaborate with local organizations as needed to enhance community partnerships for resources. * Educate patients about the services available at Axis. * Ensure documentation meets established standards for work assignments and comply with policies and procedures of the assigned clinic. * Drive to other sites and locations as needed to perform job duties or support organizational operations. * Participate in staff meetings and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Community Health Worker, Customer Service, Patient Service, Community Health Advocate, Outreach Health Worker, Health Promoter, Health Outreach Specialist, Health Educator, Health Community Liaison, Healthcare Professional, Healthcare Worker, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

The Care Coordinator is responsible for providing substance abuse prevention and early intervention services to a diverse client population. The Care Coordinator will provide community based outreach services, pre-treatment case management services including individual counseling sessions. The Care Coordinator will also provide client referrals to primary care, substance use and co-occurring treatment programs based on screening and assessments. The Care Coordinator works directly with clients under the general supervision of the Program Manager. Key Responsibilities Individual Prevention Responsibilities Key responsibilities include early intervention and individual screening sessions with clients interested in accessing substance use and mental health treatment services The Care Coordinator will provide ongoing case management services to assist clients in meeting their treatment access goals The Care Coordinator will refer clients to both internal and external resources based on their treatment needs and will follow up on their progress or status The Care Coordinator also attends required trainings and meetings Prevention & Outreach Group Setting Responsibilities Facilitates group educational and information sessions within community settings in a variety of forums such as, but not limited to, jails, detox facilities, health fairs, cultural events and educational institutions May work weekends as needed Documentation Responsibilities Collaborates with individual clients and other available internal and external resources to develop client centered goals This includes documentation related to treatment placements, ongoing progress notes and appropriate updates in support of the client's health and recovery needs The Care Coordinator will properly document all individual counseling sessions and complete the discharge paperwork and required agency screenings/assessments in a timely manner The Care Coordinator maintains accurate records by entering data into various electronic systems for all assigned clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements And, other duties as assigned. Education and Knowledge, Skills and Abilities Registration with Drug and Alcohol Certification recognized by DHCS (e.g. CCAPP) High School diploma or equivalent A valid California driver's license First Aid Certified within 30 days of employment CPR Certified within 30 days of employment Must not be on active parole or probation Must be able to acquire clearances to enter SF City and County correctional facilities Culturally competent and able to work with a diverse population Experience with outreach, prevention and case management Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data Professionalism, punctuality, flexibility and reliability are imperative Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner Excellent organization skills and ability to multitask and juggle multiple priorities Outstanding ability to follow-through with tasks Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility Desired Current and valid Alcohol and Drug Certification recognized by DHCS (e.g. CCAPP) Bachelor's Degree in related field Experience working with criminal justice population Knowledge of San Francisco community resources (e.g. primary care, treatment programs, housing, vocational, etc.) Knowledge of motivational interviewing -Knowledge of clinical documentation (progress notes, etc.) Knowledge of co-occurring disorders and trauma informed treatment Tag: IND50

Job Description Luminary Life Sciences (NextGen Genetics) is illuminating the path to parenthood for individuals and families by pioneering a comprehensive suite of life science services tailored to meet the specialized needs of patients throughout every step of the reproductive health journey. Our vision is to empower patients and health care professionals by offering innovative, customer-centered solutions that provide support from pre-conception to post-birth. Position Overview: The Clinic Liaison acts as a key communicator and facilitator between the clinic, patients, referring providers, and internal departments. This role combines patient outreach and education with technical support, including EMR system maintenance and patient portal demonstrations. The Clinic Liaison ensures smooth clinic operations, promotes service awareness, and enhances the patient and provider experience through excellent communication, coordination, and technical know-how. Full-Time On-site, San Jose, CA Monday-Friday 8:30AM - 5PM Pay: $27-$33 Essential Job Responsibilities: Serve as the main point of contact for referring physicians, clinical staff and the sales team. Promote clinic services through outreach efforts including phone calls and presentations. Build and maintain strong relationships with external referral sources and internal care teams. Identify and resolve issues related to patient referrals, access, or service gaps. Track referral trends and provide reports or feedback to leadership. Ensure a high level of customer service and patient satisfaction. Provide demonstrations of the patient portal to clinical staff and partners Assist external partners with setting up, navigating, and troubleshooting the online portal. Serve as a liaison between external partners with technical support when needed. Collect feedback and report portal usability issues to internal teams. Assist in the day-to-day upkeep of the EMR system, including user access, data pulling oversight, and workflow troubleshooting. Minimum Qualifications: Bachelor's Degree Knowledge, Skills, & Abilities: Computer proficiency required. Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships. Demonstrated expertise in continuous quality improvement, customer service, and team building. Strong customer service and results orientation; highly responsive to requests. Excellent verbal & written communication skills. Proven ability to build and maintain highly effective teams. Ability to work as part of a multi-disciplinary team. Excellent interpersonal skills and ability to build and maintain effective working relationships. Excellent managerial, interpersonal and organizational skills. Ability to maintain the highest level of confidentiality. Flexibility and willingness to learn at all times Excellent multi-tasking abilities Physical Requirements: The physical demands listed below are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. A request for a reasonable accommodation should be made in writing and delivered to the Talent team.

Retro develops therapies for diseases driven by the biology of aging. We focus on cellular reprogramming and autophagy to rejuvenate cell and tissue function with the ultimate aim of adding 10 years to healthy human lifespan. As Retro takes an exciting leap into the clinical stage with our first program entering first in human trials this year, we are looking to bring on an experienced new team member who will lead Clinical Development efforts at Retro. As the inaugural member of this team, you will work across Retro programs and help guide them into the clinical stage, leading clinical program and study design efforts with speed, accuracy, and a bit of pirate spirit. You will report directly to the CEO. This position is an onsite role based in Redwood City. About you: You are a translational strategist, eager to help Retro move its science from pre-clinical into the clinical stage. You know how to build clear clinical strategies, designs, and plans, but are also extremely enthusiastic about being hands-on in the execution of the work. You are adept at prioritization and can pivot your focus between programs, modalities, and stages. You understand the importance of patient safety and the need for rigor in our work, but you're also energized by the chance to challenge assumptions and reimagine what's possible in clinical development. You'll thrive in this role if you're not content to simply replicate the well-trodden paths of traditional drug development. Longevity science is still being defined - and you want to help define it. You ask “Why” at every step: Why do we run studies this way? Why do we collect these endpoints? Why does this process take so long? You bring creativity and courage to clinical development plans, balancing scientific discipline with a willingness to invent new approaches that move faster, test smarter, and ultimately serve patients better. You are both a clinician and a builder; someone who leads with safety and ethics, but who also pushes the boundaries of how clinical development can be done. in this role you will: Expand the clinical function at Retro; owning the clinical development strategy across programs, starting with a heavy focus on early-stage trials, translating preclinical findings into human proof-of-concept and clear go/no-go decision points. Bring expert clinical judgment to bear on disease area focus, target product profiles, and pipeline strategy. Define the clinical development plans for individual programs from pre-IND through early and late development, with an eye not just for disease indications but also the ultimate path towards aging. Design and own the clinical protocols for First-in-Human Phase 1 trials (healthy volunteers and patients), Proof-of-Concept Phase 2 trials, and later phase trials as relevant (design, endpoints, inclusion/exclusion criteria, PK/PD, biomarkers, etc.) . Serve as Retro's Medical Monitor with day-to-day medical oversight of clinical trials (dose escalation decisions, safety review committee membership, subject eligibility adjudication, adverse event/serious adverse event review, protocol adherence). Lead medical and clinical interpretation of study data and results, including efficacy, safety, PK/PD, and biomarker results. Build and maintain a network of clinical experts, investigators, and key opinion leaders (KOLs); contribute to publications, conference presentations, and clear narratives for partners and investors. Provide executive oversight of global clinical operations, including study start-up, site selection, monitoring, data quality, and trial close-out across all programs, in collaboration with clinical trial managers and contract research organizations (CROs). Serve as the company's clinical safety lead with overall accountability for patient safety and medical interpretation of safety events (signal detection, case review, etc.), partnering closely with Regulatory Affairs (and external PV vendors) for regulatory reporting and submissions, to ensure a cohesive, compliant, and proactive safety strategy. Lead clinical components of regulatory submissions and represent the clinical function in health authority meetings in collaboration with Regulatory Affairs. Partner closely with preclinical, CMC, biomarker, and regulatory teams on assays/endpoints, translational hypotheses, and dose selection (e.g., the recommended Phase 2 dose (RP2D)). Establish lean, Good Clinical Practice (GCP)-compliant processes (fit-for-purpose standard operating procedures and a scalable quality management system) that will grow with the portfolio. You will excel in this role if you: Have an MD or MD/PhD and the ability to maintain an active, unrestricted U.S. medical license (any state). Are board certified in a relevant therapeutic area such as neurology or hematology. Have 10+ years of experience in early development with proven FIH leadership and study design capabilities. Thorough understanding of clinical trial design, especially early-stage trials, having designed/completed at least 3 studies as a medical lead or principal investigator, at least 1 of those being a FIH. Have experience designing and leading studies involving an aged population. Have people management experience building and leading small, high-performing clinical or cross-functional teams, including hiring, mentoring, and developing talent. Experience and understanding of clinical trial data monitoring and all aspects of drug development. Knowledge of GCP and ICH guidelines. Have a strong interest in longevity and the biology of aging, and are energized by working in a field where the playbook is still being written. It's a bonus if you: Have worked on clinical trials or conducted research on aging and longevity. Experience with innovative clinical trial designs, including adaptive designs, umbrella/basket trials, etc. Experience with multiple therapeutic modalities including small molecules and cell and gene therapies. We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We believe that great results are best delivered by a highly creative team working in concert. We are an equal opportunity employer; we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.

Job DescriptionLead Hospice Community Liaison 📍 East Bay 💰 $50-$55 per hour (DOE) Health Link Home Health and Hospice has proudly served patients across the Bay Area for nearly two decades, providing exceptional care in the comfort of their homes. We are now seeking a skilled and compassionate Lead Hospice Community Liaison to join our growing hospice team and help connect more patients and families to the care they deserve. About the Role As a Hospice Community Liaison, you'll represent Health Link in the community-building trust, fostering relationships, and ensuring that patients, families, and healthcare providers understand the value of hospice care. You'll collaborate with the Director of Marketing and the Hospice Leadership Team to execute outreach strategies, drive referrals, and strengthen our community presence. If you are passionate about making a difference and thrive in a role that blends healthcare, communication, and relationship-building, this opportunity is for you. What You'll Do Develop and maintain relationships with hospital case managers, social workers, physicians, senior living communities, and skilled nursing facilities. Implement and execute a marketing and sales plan for Health Link Hospice. Conduct meetings, presentations, and follow-ups to promote hospice services. Partner with hospice leadership to coordinate referrals and ensure seamless communication. Represent Health Link at community events to expand awareness and partnerships. Manage budgets, track expenses, and identify new referral opportunities. Educate patients and families about hospice services and assess eligibility. What We're Looking For Genuine passion for hospice and end-of-life care. 1+ year of experience in hospice marketing or liaison work. Knowledge of the healthcare industry and community referral sources. Organized, self-motivated, and skilled at managing multiple relationships and priorities. Strong communicator with proven success meeting outreach goals. Valid driver's license and clean driving record. Bachelor's degree preferred. Why Join Health Link Competitive pay: $50-$55 per hour (depending on experience) -$10,000 BONUS Health, Vision, and Dental Insurance Life Insurance 401(k) with Matching Plan Supportive leadership and a collaborative culture A mission-driven organization that values compassion, trust, and excellence Hospice is about trust - and trust begins with you. Join our dedicated team and help more families experience the comfort and dignity of hospice care. 👉 Apply today to become Health Link's next Lead Hospice Community Liaison!

TITLE: Community Organizer REPORTS TO: Organizing Manager CLASSIFICATION: Full Time, Non-Exempt, $30/hour, Benefits Eligible Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Primary Duties: The goal of the Community Organizer is to improve outcomes for families in the Mayfair community by supporting the leadership development and organizing of grassroots community leaders. Successful Community Organizers have good standing within the community, trusting relationships, and a drive to help others. Successful Community Organizers adhere to the values and mission of Amigos de Guadalupe Center for Justice and Empowerment, who believe that Mayfair is a rooted and thriving community where resilient families have confidence in their gifts, choices, and dreams. Candidates must demonstrate skills in creative problem solving and in-depth knowledge of both the assets and challenges of the Mayfair community, support with Amigos' base-building, and help organize the Grupo de Justicia Migratoria organizing committee. Essential Functions & Responsibilities: Key Responsibilities Identify, train, and develop people in the Mayfair community who are or who could become grassroots leaders for Amigos de Guadalupe Center for Justice and Empowerment's organizing committee Focus organizing efforts on issues that impact East San Jose families Conduct one-on-one meetings with community members Maintain strong relationships with community leaders and organizations Participate in Know Your Rights outreach to immigrant community in San Jose Connect immigrant community members to resources to help meet basic needs Participate in internal (agency) and external coalitions as required Attend trainings and seminars as relevant Qualifications: Bachelor's degree preferred or equivalent relevant experience. Experience in contract and program management. Familiarity with immigrant rights and healthcare access issues. Prior supervisory or team leadership experience preferred. Strong facilitation, training, and public speaking skills. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite and/or Google Workspace; ability to track and report data. Bi-Lingual in English and Spanish Commitment to social justice and the mission of Amigos de Guadalupe. Knowledge, Skills & Abilities Ability to supervise and motivate teams while maintaining accountability. Strong problem-solving and decision-making skills. Ability to maintain confidentiality of sensitive client and organizational information. Strong interpersonal skills with the ability to build trust in diverse communities. Work Schedule & Environment Full-time, 40 hours per week, with occasional evenings and weekends required for community events. Based at Amigos' main office with frequent fieldwork in the East San José community. Ability to travel locally as needed; valid driver's license preferred. Physical Demands Ability to sit or stand for extended periods. Frequent walking during community outreach and house meetings. Ability to lift up to 25 pounds (event materials, outreach supplies). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment & Compliance Information This role is dependent on project funding. Employment with Amigos de Guadalupe is at-will, meaning either the employee or the organization may terminate employment at any time, with or without cause or notice. Amigos de Guadalupe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment may be contingent upon successful completion of a background check and verification of authorization to work in the United States. Employees must comply with all organizational policies, procedures, and safety requirements, including public health guidelines. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time with or without notice in order to meet organizational needs. Powered by JazzHR QjvXME5aYI

About HealthFlex: Looking to make a difference? Join a team founded by nurses, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about delivering exceptional care and making a meaningful impact, we'd love to have you on board. Role Summary: As a Community Liaison, you will serve as a liaison between community partners such as but not limited to hospitals, physician practices, skilled nursing facilities, assisted living communities, as well as patients and their families. Your key responsibilities will include analyzing market trends, identifying potential partners, and fostering relationships. Your efforts will directly contribute to HealthFlex's market leadership and the delivery of essential, top-quality home health and hospice services to the community. Key Responsibilities: Sales Target Achievement: Your primary objective will be to meet and exceed sales targets by promoting HealthFlex's services and expanding our client base. Market Analysis: You'll keep an eye on market trends in your territory, enabling you to adapt to changing dynamics and contribute to our growth strategy. Prospect Identification: You will identify potential clients and referral sources, ranging from healthcare providers to various healthcare facilities. Building Business Relationships: Establish and foster meaningful business relationships to secure referrals and partnerships. Your ability to create trust and cooperation will be pivotal in your success. Sales Techniques: You will utilize a range of sales techniques, from cold-calling to in-service presentations and traditional marketing methods. We will provide the necessary training to help you master these techniques. Communication: Partner with and maintain ongoing and timely communication with both internal and external partners in order to ensure smooth transitions into services and ongoing quality of care. Qualities We Value: Enthusiasm and a willingness to learn Strong interpersonal and communication skills Goal-driven attitude with a passion for sales and healthcare Dedication and a collaborative mindset Ability to think, plan, and act strategically Enjoys networking & relationship building What We Offer: Comprehensive training to build your skills and knowledge A supportive and encouraging team environment Professional development and growth because we believe in nurturing talent from within Comprehensive benefits package Competitive compensation and uncapped commission structure. Compensation is determined by the following factors; experience, knowledge, skills, location, as well as internal equity and alignment with market data. Acknowledgements and Awards: 8 time winner of “Best & Brightest Places to Work” 6 time winner of “Inc 5000 Fast Growing Companies” Winner of “Better Business Bureau Torch Award” 4.6 Star Glassdoor Rating 5 Star Medicare Quality Rating Don't just take it from us, check out what others are saying about their experience at HealthFlex and visit Glassdoor, our reviews speak for themselves! To get a taste of our fun and supportive culture visit Facebook and LinkedIn. Requirements Direct experience required Sales experience in a healthcare environment preferred Consistent track record of successfully achieving/exceeding sales targets Valid driver's license, auto insurance, and reliable transportation HealthFlex is an Equal Opportunity Employer. It is HealthFlex's policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth ,or any other status protected by federal, state, or local law.

Job Description Community Liaison for Home Health (Marketing & Account Executive) Assist in implementing a comprehensive marketing and sales plan for the agency. Develop and maintain relationships with community partners, including hospital CM/SW teams, doctor offices, clinics, senior living communities, and skilled nursing facilities. Accompany current team members on visits, respecting existing relationships while building your own network. Schedule meetings, conduct in-person visits to present our services, and follow up diligently. Collaborate with the intake team to coordinate referrals and act as the liaison between our community partners and internal staff, including messaging and coordination calls. Represent the agency at community events and meetings to build awareness and expand our network. Manage your own budget, track expenses, and ensure efficient use of resources. Identify, target, and develop new relationships into reliable referral partners. Be responsive, always have your phone handy, except during planned vacations. Maintain impeccable calendar and CRM logging discipline.

Job DescriptionBenefits: 401(k) Paid time off Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Community Services Liaison to join our team! As a Community Services Liaison, you will spend your time reaching out to Social workers, Case managers, medical offices, doctors, and hospitals to talk about their current medical needs, take time to understand what they are looking for, and offer competitive, accurate services based on their needs. You will also manage relationships with existing clients, stay up to date with industry trends, and maintain a good working knowledge of all products and services offered to be a true resource for our clients. The ideal candidate has demonstrable sales experience, exceptional communication and interpersonal skills, and the ability to absorb and retain complex information. The company provides unlimited commission for targets hit on a monthly basis. Responsibilities Reach out to new and potential clients to form relationships, assess needs, and provide pricing and sales pitches Maintain existing relationships with clients to make equipment recommendations and assist with issues Keep up with industry trends to understand the needs of our customers Maintain excellent working knowledge of all equipment sold and its uses Qualifications Demonstratable sales experience desired Previous medical knowledge or understanding of basic medical concepts helpful Strong communication and interpersonal skills Strongly self-motivated, and very goal oriented Strong organizational skills Bachelor's degree Driving

We're looking for a Growth Marketing Manager, Ecosystem & Community who thrives on bringing people together - whether through unforgettable events, thoughtful partner campaigns, or community-led programs. You're creative, organized, and relationship-driven, with a knack for turning ideas into pipeline-driving programs. At Pocus, we believe some of the best growth comes from real connection. That's where you come in. You'll own and scale the growth channels that tap into relationships and trust: partnerships, community, and events. This role is perfect for someone who gets energy from collaborating with others, thinking outside the box, and turning an idea into a live campaign (or sold-out dinner) that drives measurable business results. Why this role? Build programs with real impact: Your campaigns and events will directly drive pipeline and influence revenue. Run high-touch, high-leverage growth: Own programs that grow Pocus through trusted voices, communities, and memorable in-person experiences. Learn more in 1 week at Pocus than 1 year at another company: We do more with less - we're able to ship what other teams with 10x the resources do in 1/10th the time. We consistently get feedback that our responsiveness and velocity set us apart as our customers' favorite vendor. Join an incredible team at a magical time: We're at the beginning stages of explosive growth. Join a passionate, scrappy, and no-ego team of builders that will inspire you every day. What you'll do Own and scale relationship-driven growth programs that drive awareness, trust, and pipeline. Plan and execute events - from intimate executive dinners and customer meetups to virtual webinars and community-led sessions. You'll own it end-to-end: theme, guest list, invites, logistics, follow-up. Launch and manage referral programs that incentivize customers and fans to spread the word - from selecting tools to tracking performance and coordinating launch assets. Build and execute co-marketing campaigns with partners (e.g. joint webinars, toolkits, list swaps), managing timelines, creative, and shared distribution. Build on our almost 4K+ community in Slack with refreshed programming, digital events or in person meetups. Collaborate with customer success to launch our very first customer evangelism programs like a user group, CAB, or beta club. Track and report on program performance (e.g. # of leads, pipeline sourced, referral conversion rates, event-influenced deals). Share learnings weekly and collaborate with the broader GTM team to iterate quickly on what's working. What you bring 4-6 years of experience in marketing, partnerships, or event-driven growth at a B2B SaaS company. Strong event management skills - from ideation and sourcing venues to handling logistics, invites, and follow-up. A portfolio of successful programs in referrals, partnerships, or community - and a clear understanding of how those programs contributed to business goals. Strong project management chops - you're able to juggle multiple workstreams and drive them to the finish line. A creative thinker who loves coming up with new campaign ideas and isn't afraid to experiment. Comfort with basic analytics and reporting tools (HubSpot, Google Sheets, Notion dashboards) - you know how to measure results and tell a story with data. High agency - you take ownership, move fast, and know how to get things done with limited resources. Bonus points if: You've hosted your own event series or led field marketing programs You've launched a customer referral or ambassador program before You've built co-marketing campaigns with partners from scratch You've been part of an early-stage team where you wore a lot of hats and helped build GTM programs from the ground up

Job Description About Us Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed Home Health Care in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers. Care Indeed helps people live safely and comfortably at home by delivering dependable Private Duty/Home Care and Home Health services with dignity, responsiveness, and heart. We partner closely with hospitals, skilled nursing/rehab facilities, physicians, senior living communities, hospice teams, and community organizations to support families through transitions of care-and beyond. What You'll Do Position Overview As Care Indeed's Community Liaison, you'll be the face of our agency in the community and a trusted resource to referral partners. Your mission is simple: grow and strengthen referral relationships that drive qualified leads and increase admissions across our service lines while ensuring partners and families experience exceptional communication and a smooth start-of-care. This is a relationship-first, results-driven role for someone who thrives in the field, loves connecting with people, and knows how to turn trust into consistent referrals. Essential Duties And Responsibilities Build Referral Partnerships (Your #1 Focus) Develop and maintain relationships with: Hospitals, discharge planners, case managers, social workers SNFs, rehab facilities, and post-acute teams Assisted Living/Independent Living/Memory Care communities Physician offices, geriatric and specialty clinics Hospice and palliative care providers Community organizations serving seniors and caregivers Create a weekly territory plan (touchpoints, in-services, events, and follow-ups) Educate the Community on Care Indeed Services Clearly communicate our services and how we help families: Private Duty/Home Care: companionship, personal care (ADLs), dementia support, respite, 24/7 care, post-op support Home Health (Skilled): skilled nursing and therapy coordination (as applicable), post-acute transition support Deliver engaging in-services (lunch & learns, staff huddles, caregiver education sessions). Drive Leads + Improve Conversion Generate qualified referrals and collaborate closely with Intake/Admissions to prevent “lead leakage.” Ensure referrals are supported through the process-from first contact to start-of-care-keeping partners informed appropriately. Represent Care Indeed in the Community Attend and support community events: senior fairs, networking meetings, caregiver support groups, professional associations, and outreach events. Build our presence and reputation through authentic relationship-building and responsiveness. Track Activity & Outcomes (CRM Discipline) Log all touches, meetings, referrals, notes, and outcomes in CRM. Report referral trends, conversion performance, competitive insights, and growth opportunities to leadership. Support Service Recovery When Needed Partner with operations to resolve concerns quickly and protect key relationships. Perform other duties as assigned What Success Looks Like (Results We Care About) New referral sources added consistently each month Increased referral volume across Private Duty/Home Care and Home Health Strong referral-to-admission conversion rates Fast response times and smooth start-of-care handoffs High partner satisfaction and repeat referral behavior What We're Looking For Qualifications/Education And Experience Required 2+ years of experience in healthcare marketing, referral development, home care/home health sales, senior living outreach, or related field-based relationship role Strong communication and presentation skills (you're comfortable with in-services and professional conversations) Organized and consistent with follow-up; comfortable using a CRM Valid driver's license, reliable transportation, and ability to travel throughout the territory Preferred Experience with home care/private duty, home health, hospice, senior living, or post-acute transitions Existing relationships with discharge planners, case managers, or senior living communities Understanding of payer sources and general referral workflows (private pay, LTC insurance, Medicare home health basics) Working Conditions Risk of exposure to bloodborne pathogens-limited The position is stressful in terms of meeting deadlines. Work may involve virtual or in-person interactions with clients, families, and service providers Regular travel is required for client meetings, facility visits, industry seminars, conferences, and networking events Physical Requirements Lifting requirements: Minimal; up to 25 pounds Regular use of standard office equipment such as laptops, smartphones, and photocopiers. Work Hours Monday to Friday, 9:00 AM to 5:30 PM; days may be flexible based on the need. Some weekend and evening work is required in this position. Care Indeed is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Why Join Care Indeed? Mission-driven work that directly helps seniors and families A team that values responsiveness, integrity, and follow-through Growth opportunity: help shape outreach strategy and expand territory impact Supportive leadership and clear performance goals Competitive compensation + incentives + mileage reimbursement Make An Impact! Join Our Team Today! Want to join a company at the forefront of in-home care? Care Indeed is looking for individuals like you! If you are interested in joining our team, you can submit your application at ****************************** or call us at ************. Ranked by FORTUNE as one of the Bay Area's 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and is in search of talented care providers. How to Apply To be considered for this position, please submit the following: 1. Your Resume 2. A Cover Letter that includes: A brief description of the territories you have managed or supported An overview of the referral relationships you have built, maintained, or grown Any accomplishments or results related to referral development, partnership building, or community outreach Please upload your resume and cover letter through our Careers page.

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. About the job The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca's enhanced care management team. If you have a strong drive to help the underserved, this position is for you! This field-based position requires traveling throughout San Francisco county. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel. This is a critical role and we are looking to fill it as soon as possible. What you'll do Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups. Drive referrals into Vynca care programs - primarily Enhanced Care Management Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations. Understand local market dynamics and agency strengths. Develop and execute strategic marketing plans. Identify and communicate cultural issues affecting members. Track sales activities and conduct presentations. Support community events and maintain high customer service standards. Serve as a liaison between patients and practices. Strengthen referral partnerships through outreach efforts. Your experience & qualifications 2 years of experience in healthcare sales or at a community-based organization required Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required. Experience working with underserved communities and in healthcare Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments. Experience working in a CRM, Salesforce experience preferred Must possess strong organizational skills Ability to work independently Proficient with Microsoft and Google applications Strong communication, speaking, and presentation skills Strong motivational skills, including conflict/dispute resolution techniques Must have access to a reliable internet connection Valid driver's license and reliable, insured, and registered automobile Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

ESSENTIAL FUNCTIONS Participate in activities as directed by the Community Organizing Manager to meet contractual standards and requirements. Conduct client outreach in SRO residential hotels in the Tenderloin and SOMA neighborhoods. Work with clients to identify, research, and develop solutions to improve issues in their SRO and neighborhood. Work closely and coordinate with department employees to staff “walk-in” hours at the 48 Turk Office and to manage client caseload and follow-ups. Learn and stay abreast of San Francisco Housing and Health Codes in order to effectively advocate on behalf of clients. Respond to client complaints about housing and/or habitability received by phone, on a walk-in basis, and through outreach, and advocate for clients around tenant/landlord disputes and habitability concerns. This includes, but is not limited to, writing letters to landlords, building managers, and/or hotel operators requesting repairs for code violations, and then monitoring cases until abatement. Facilitate community meetings and informational workshops. Recruit and train interested client volunteers to be tenant leaders to 1) organize tenants within their SROs to proactively identify, discuss, and improve issues within the SRO or neighborhood; and 2) facilitate tenant meetings in SROs. Facilitate meetings and training sessions for the Tenant Leadership Program that develop community organizing and leadership skills in interested client volunteers. Participate with community-based organizations (CBO) on housing and habitability campaigns and community coalitions. Participate in creating multi-lingual forms, flyers, and informational documents needed for the program. Maintain appropriate documentation to demonstrate that all contractual requirements are met. Participate in timely and accurate filing of progress reports required by the funder(s). Stay abreast of services and programs being provided by other CBOs and government agencies by fostering working relationships with them. Provide referrals to clients and connect them to relevant services offered by CBOs and government agencies. Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner. Attend all meetings as scheduled and participate in meetings as requested. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. ESSENTIAL QUALIFICATIONS High School degree required; BA/BS degree preferred. Must have a minimum of 1 year of experience working with and on behalf of low-income tenants. Must be committed to social change through developing leadership in SRO tenants and in low-income residential communities. Must have a thorough working knowledge of Microsoft Office Suite. Must have an ability to complete paperwork accurately and write business correspondence. Must have demonstrated problem-solving skills. Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions. Must have demonstrated customer service skills. Must read, communicate orally, and write in English. Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail. Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1] Experience working with diverse, homeless and/or formerly homeless population strongly preferred. Experience in the fundamentals of researching, planning and participating in community campaigns preferred. Community organizing experience preferred. Experience working in non-profit or public sector preferred. REQUIRED BEHAVIORAL SKILLS & ABILITIES Demonstrates professional behavior that is consistent with THC's Mission, Core Values, and Customer Service Philosophy. Adapts well to change, and remains professional, respectful, and composed at all times. Must be, honest, dependable, and accountable. Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust. Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC's confidentiality policy. Works well independently, collaboratively, and as a team member. Follows instructions completely and asks for help and/or guidance from supervisors when needed. Has good time management skills and is punctual to work, THC meetings, and events. Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent. Takes pride in work and performs all assigned duties diligently, efficiently, and effectively. [1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.

TITLE: Community Organizer REPORTS TO: Organizing Manager CLASSIFICATION: Full Time, Non-Exempt, $30/hour, Benefits Eligible Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Primary Duties: The goal of the Community Organizer is to improve outcomes for families in the Mayfair community by supporting the leadership development and organizing of grassroots community leaders. Successful Community Organizers have good standing within the community, trusting relationships, and a drive to help others. Successful Community Organizers adhere to the values and mission of Amigos de Guadalupe Center for Justice and Empowerment, who believe that Mayfair is a rooted and thriving community where resilient families have confidence in their gifts, choices, and dreams. Candidates must demonstrate skills in creative problem solving and in-depth knowledge of both the assets and challenges of the Mayfair community, support with Amigos' base-building, and help organize the Grupo de Justicia Migratoria organizing committee. Essential Functions & Responsibilities: Key Responsibilities Identify, train, and develop people in the Mayfair community who are or who could become grassroots leaders for Amigos de Guadalupe Center for Justice and Empowerment's organizing committee Focus organizing efforts on issues that impact East San Jose families Conduct one-on-one meetings with community members Maintain strong relationships with community leaders and organizations Participate in Know Your Rights outreach to immigrant community in San Jose Connect immigrant community members to resources to help meet basic needs Participate in internal (agency) and external coalitions as required Attend trainings and seminars as relevant Qualifications: Bachelor's degree preferred or equivalent relevant experience. Experience in contract and program management. Familiarity with immigrant rights and healthcare access issues. Prior supervisory or team leadership experience preferred. Strong facilitation, training, and public speaking skills. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite and/or Google Workspace; ability to track and report data. Bi-Lingual in English and Spanish Commitment to social justice and the mission of Amigos de Guadalupe. Knowledge, Skills & Abilities Ability to supervise and motivate teams while maintaining accountability. Strong problem-solving and decision-making skills. Ability to maintain confidentiality of sensitive client and organizational information. Strong interpersonal skills with the ability to build trust in diverse communities. Work Schedule & Environment Full-time, 40 hours per week, with occasional evenings and weekends required for community events. Based at Amigos' main office with frequent fieldwork in the East San José community. Ability to travel locally as needed; valid driver's license preferred. Physical Demands Ability to sit or stand for extended periods. Frequent walking during community outreach and house meetings. Ability to lift up to 25 pounds (event materials, outreach supplies). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment & Compliance Information This role is dependent on project funding. Employment with Amigos de Guadalupe is at-will, meaning either the employee or the organization may terminate employment at any time, with or without cause or notice. Amigos de Guadalupe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment may be contingent upon successful completion of a background check and verification of authorization to work in the United States. Employees must comply with all organizational policies, procedures, and safety requirements, including public health guidelines. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time with or without notice in order to meet organizational needs.