**One Time Sign on Bonus of $8,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects.
Key Responsibilities:
Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times.
Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance.
Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed.
Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews.
Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD).
Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays.
Responds promptly to surgical team calls regarding instrumentation problems or urgent needs.
Cleans and processes equipment per manufacturer's instructions and safety protocols.
Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries.
Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians.
Minimum Qualifications
Education:
High School Diploma/GED required
Associate's Degree Preferred
Required Area of Study in Sterile Processing
Preferred Area of Study in Sterile Processing and Surgical Technology
Experience:
3 years of SPD experience required
5 years of SPD experience preferred
Licensure/ Certifications:
SPD Tech certification through a nationally recognized accreditation association required.
SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$50k-74k yearly est. 4d ago
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District Liaison & Policy Advocate
Commonwealth of Massachusetts 4.7
Liaison job in Boston, MA
A governmental organization in Massachusetts seeks a District Director to assist the Senator by connecting with constituents and stakeholders. The role involves coordinating district issues, providing staff support at events, and responding to constituent inquiries. The ideal candidate must have strong communication skills, experience with district matters, and the ability to work under pressure. This position offers a competitive salary and comprehensive benefits including health insurance and paid time off.
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$95k-157k yearly est. 4d ago
Community Liaison II (Bilingual: English/Spanish)
Vitra Health
Liaison job in Boston, MA
About the job
VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Community Liaison II (Sales) to join our team. This position will be in Somerville and its surrounding areas of Medford, Everett, Chelsea, and Boston. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today!
VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.
Job Overview:
The Community Liaison is an experienced, energetic, and motivated individual whose goal is to ensure qualified client's access to VITRA Health's various programs through building relationships with referral sources. Such as Community Agencies, Insurance Companies, Mental Health Facilities, Discharge Planners, Social workers, and Healthcare decision-makers. The Community Liaison works in collaboration with the Intake team and the Business Development team to achieve targeted referral goals. This position also collaborates with local community agencies to provide educational and cultural events to promote VITRA Health to the community at large.
This role is a full-time role at 40 hours per week with a base salary and commission.
Essential Functions:
Enroll eligible members in our various programs that are available to individuals who are insurance eligible.
Develop relationships with prospective clients by hosting and/or attending events to reach business goals.
Ability to hit safety net and/or quota requirements within 90 days of start date.
Generate and follow-up with business development leads.
Build relationships with healthcare providers, Rehabilitation facilities, Community Health Centers, Community-based organizations, public & private housing communities, etc.
Develop key relationships with residential and other community-based organizations.
Provide translation services for our current and prospective clients.
Establish weekly, monthly, and quarterly in-field community outreach plans to build awareness, identify new strategies, and generate membership growth while meeting or exceeding benchmarks.
Providing data analytics of current sales and marketing efforts.
Participate in planning and implementation of outreach strategies and programs.
Leverage existing contacts and current partnerships.
Assist in development, implementation, relationship establishment, vertical integration and outreach of new programs.
Meeting monthly qualified referral goals within the assigned territory.
Help prospective and current residents with government assistance processes.
Assist in recruiting caregivers in your local region.
100% compliance with completion of all required certifications, licensing, continued education, policy acknowledgement and work plan documents within dates of completion requirements.
Hitting and surpassing monthly obtainable goals consistently by traveling to residential buildings, networking events, fairs, primary care practices, facilities and other marketing events to promote the exquisite care that Vitra Health provides.
Conducting on-site visits with prospective and current clients.
Updating intake and CRM software as needed.
Attend status and strategy meetings as required.
Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
Show a genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members.
Mentors and supports team members.
Other duties, responsibilities and opportunities as needed.
Education, Experience, and Licensure Requirements:
Willingness to travel within assigned region required.
Valid driver's license and reliable transportation required.
Fluency in both English and second language strongly preferred.
Minimum 3 years in sales with a proven success track record and relevant established professional relationships.
Able to work independently and in the field.
Experience utilizing technology including Google Suite, Microsoft Suite, HubSpot and Salesforce preferred.
Must be willing to work some nights and weekends.
Previous experience in health care preferred.
High School Diploma required.
Case management, behavioral health, social services and/or community health worker experience preferred.
Strong communication, documentation, and organizational skills are required.
Must be solution oriented and be able to multitask.
CPR Certification.
Physical and Environmental Demands:
Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.
Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.
Perks and Benefits:
Health Insurance with a 75% employer contribution.
Dental and Vision Benefits.
Supplemental Benefits
Life, Accident, Critical Illness and Disability Insurance.
401K with a company match.
Accrued Paid-Time-Off.
ADP LifeMart Corporate Discounts
Competitive Pay Rates.
Wellness Benefits.
Tuition Reimbursement.
Supportive team structure and company culture with a focus on work/life balance.
VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Apply now!
#HP
$36k-53k yearly est. 1d ago
Intake/Care Coordinator
Assisting Hands-Boston Northwest
Liaison job in Lexington, MA
Assisting Hands provides professional in-home health care services, enabling clients to remain safely and comfortably in their own homes. The company is recognized as a Provider of Choice in the Boston area, consistently delivering high-quality support. With a focus on helping clients
thrive at home
, Assisting Hands offers a comprehensive suite of services, from companionship and personal care to transportation and meal preparation. By embracing technology, they keep family members updated through a secure portal and ensure seamless communication with health care providers. Assisting Hands is committed to enhancing client well-being by reducing hospitalizations and maintaining independence while providing highly trained caregivers.
Role Description
As often the first team member to interact with a prospective client, the Intake/Care Coordinator plays an essential role in client acquisition and retention. This position focuses on driving client acquisition by guiding prospective customers through all phases of the intake process. The Intake/Care Coordinator partners closely with our Operations, Client Care, and Marketing teams to ensure coordinated and thoughful care planning from start to finish.
Essential Duties and Responsibilities
Take all leads calls, as well as follow up on inquiries via email, SMS and other digital means
Speak knowledgeably about our services and address questions with confidence and care
Qualify opportunities by gathering client needs, care requirements, and service preferences
Work in conjunction with our client care team to facilitate smooth transitions from inquiry to assessment to start of care.
Utilize our CRM and scheduling platform to document all infmation quickly and accurately
Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions.
Act as an adjunct to the Client Care Team for field visits
Triage and assist with client calls during business and off-hours as needed
Required Qualifications and Skills
2+ years Intake/Healthcare Sales experience
Bachelor's degree preferred or equivalent work experience in sales, healthcare, or customer service
Experience with CRM systems and ability to use technology to manage leads, track progress, and report on KPIs.
Strong ability to manage high volumes of inbound calls while delivering excellent customer service
Strong interpersonal skills with a high degree of empathy and active listening
Self-starter with excellent follow-through and a results-driven mindset
Exceptional written and verbal communication skills
Demonstrated ability to work collaboratively across departments to achieve outcomes
2+ years experience with general Healthcare
Work Enviroment
Hybrid: some in-office but also remote work options available
some client site visits needed
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
License/Certification
Driver's License (Required)
Ability to Commute:
Lexington, MA 02420 (Required)
Pay Range
$55,000-70,000/year
Come Grow With Us!
$55k-70k yearly 2d ago
Community Outreach Coordinator
State of Rhode Island 4.5
Liaison job in Providence, RI
The Rhode Island Department of Behavioral Healthcare, Developmental Disabilities & Hospitals (BHDDH) is seeking a motivated and mission-driven Community Outreach Liaison to join our Recovery Friendly Workplace (RFW) initiative!
The Mission
The RFW program helps Rhode Island employers create supportive work environments that promote employee well-being, reduce stigma, and support those in recovery. As our Outreach Liaison, you will be the face of this initiative, bridging the gap between state resources and the business community.
The Role
This is a dynamic, field-based position that combines marketing, public speaking, and relationship management.
Key Responsibilities:
Outreach & Networking: Build partnerships with local chambers of commerce, business associations, and employers to promote RFW certification.
Education & Training: Deliver workshops and presentations on stigma reduction and recovery-supportive workplace principles.
Storytelling: Create social media content and success stories highlighting certified businesses.
Lead Management: Maintain accurate records in our CRM to track engagement and program growth.
What We're Looking For
Communicators: Exceptional public speaking and presentation skills are a must.
Relationship Builders: Ability to connect professionally with business leaders and HR professionals.
Mission-Aligned: Knowledge of substance use and recovery; lived experience is highly valued.
Local Experts: Reliable transportation for travel throughout Rhode Island.
The Details
Hours: 35 Hours/Week (Monday-Friday).
Work Structure: Hybrid (4 days in-office in Cranston/Providence area, 1 day remote).
Contract: Full-time 6 Months w/Extension
Why Join Us?
This is a unique opportunity to contribute to a statewide movement that improves business outcomes and saves lives. If you thrive in a role that allows you to be out in the community making a real difference, we want to hear from you!
$42k-53k yearly est. 4d ago
Hospice Clinical Liaison - Merrimack Valley
Compassus 4.2
Liaison job in Haverhill, MA
The Hospice Clinical Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Liaison is responsible for assisting referral sources in identifying patients with care needs that match the services provided by hospice.
Position Specific Responsibilities
Attends and participates in staff meetings, educational programs, and community events, as requested.
Communicates identified needs and potential solutions to the Supervisor.
Explains hospice services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of hospice services.
Obtains signatures on all required forms and provides copies to patient/responsible party.
Ensures all forms are completed, dated, signed, and turned in to the Admission Coordinator.
Ensures all available medical records are turned in to the Admission Coordinator
Establishes and maintains significant professional relationships.
Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
Facilitates the admission process to and from hospital and long-term care-based referral sources.
Assesses referred patient's clinical needs and disease status and confers with patient's attending physician and hospice physician regarding assessment to establish eligibility.
Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse.
Oversees GIP patient admission process based on identified symptom management needs for that level of care.
Works closely with facilities and hospitals to identify, transition, and admit patients appropriately for general inpatient services.
Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care.
Performs other duties as assigned.
Education and/or Experience
RN License is required, Bachelor's degree in Nursing highly preferred.
Two (2) to three (3) years of related experience required.
Hospital and/or long-term care clinical experience highly preferred.
Experience in healthcare marketing preferred.
Skills
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
Certifications, Licenses, and Registrations
Active and unencumbered Registered Nurse license in state(s) of employment required.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-MB1
Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.
Your Career Journey Matters
We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.
The Compassus Advantage
• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
Ready to Join?
At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$85k-100k yearly est. 3d ago
Bilingual Community Engagement Coordinator - Temporary
Boston College 4.5
Liaison job in Boston, MA
A leading educational institution in Boston seeks a temporary coordinator focused on community engagement and research logistics. The position involves managing community relationships, assisting in data management, and supporting research activities. Candidates should have a Bachelor's degree, bilingual skills in English and Spanish, and proficiency in Microsoft Office. This temporary role offers a hiring range of $23/hr to $25/hr depending on experience.
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$23-25 hourly 1d ago
Program Case Coordinator (Bilingual Spanish)
Sevita 4.3
Liaison job in Lawrence, MA
MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.
Program Case Coordinator - Adult Day Health
Location: Oasis Adult Day Health Center
Address: 120 Broadway St Lawrence MA 01840
Schedule: Monday-Friday | Day Shift | Full-Time
Wage: $21-$22 hour
Language: Bilingual - English & Spanish (Required)
Make a Difference Every Day
Do you enjoy working in a medical or rehabilitation setting and have a strong ability to keep people, documentation, and processes organized? As a Program Services Case Coordinator, you will play a vital role in supporting Adult Day Health participants by coordinating services, overseeing documentation, assisting with admissions, and ensuring continuity of care across internal and external providers.
This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and wants to make a meaningful impact in participants' lives.
Key Responsibilities
Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs
Support participants in understanding program goals, services, and processes
Serve as a primary liaison for families, providing information, resources, and ongoing communication
Organize and facilitate participant care conferences
Review evaluations, progress notes, and discharge summaries to ensure consistency, accuracy, and coordinated goals
Ensure proper documentation and recordkeeping for assigned participants
Coordinate and support discharge planning, including follow-up as directed
Attend clinical team meetings, supervision sessions, and required program meetings
Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements
Track, document, and distribute medical summaries and appointment documentation as required
Communicate with community providers and external resources to ensure continuity and quality of care
Assist with training new staff involved in participant medical coordination, as requested
Qualifications
Bachelor's Degree in a social services-related field (Required)
Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities
Strong organizational skills with excellent attention to detail
Ability to manage multiple priorities and meet deadlines
Effective written and verbal communication skills
Self-motivated, collaborative, and team-oriented
Reliable, responsible, and compassionate approach to work
Commitment to the organization's mission and values
Bilingual in English and Spanish (Required)
Why Join Us?
Competitive hourly pay with a full benefits package for full time employees
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with discretionary company match
Paid Time Off (PTO) - begins accruing on your first day
Paid Holidays for full-time employees
Ongoing professional development, training, and continuing education opportunities
Supportive and collaborative work environment
Referral Program - earn rewards for referring qualified candidates
Employee Discounts through Perks at Work, offering access to 30,000+ discounts
We have meaningful work for you.
Join a team that supports participants, families, and communities every day.
👉 Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
$21-22 hourly 2d ago
MDS - Nurse Assessment Coordinator (RN)
Evergreen Center for Health & Rehabilitation
Liaison job in Northbridge, MA
-:
A Great Place to Work
National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family!
We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated.
We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation!
-:
What You'll Do:
As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided.
Key Responsibilities:
Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission
Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels
Complete and assure the accuracy of the MDS process for all residents
Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement
Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions
Collaborate with interdisciplinary teams to ensure accurate data collection for assessments
Provide insights and ongoing education to facility staff and leaders
If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated.
-:
What We Offer
As an affiliate of National Health Care, our Evergreen family will enjoy:
Competitive compensation
Improved health insurance and retirement benefits including a 10% defined contribution retirement plan
Comprehensive training and mentorship
Support for professional growth and development
A collaborative work environment
The opportunity to make a meaningful difference in the lives of our residents
-:
What You'll Bring:
Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include:
Valid state RN nursing license
Advanced degree or certification preferred
Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred
Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful
Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently
Excellent written and verbal communication and interpersonal abilities
Ability to work effectively and influence others in a multidisciplinary team environment
-:
We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$36k-65k yearly est. 2d ago
OR/SPD Liaison - Evenings
Children's Hospital Boston 4.6
Liaison job in Boston, MA
* One time Sign on Bonus of $8,500.00 Schedule: 2pm-10:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects.
Key Responsibilities:
* Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times.
* Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance.
* Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed.
* Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews.
* Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD).
* Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays.
* Responds promptly to surgical team calls regarding instrumentation problems or urgent needs.
* Cleans and processes equipment per manufacturer's instructions and safety protocols.
* Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries.
* Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians.
Minimum Qualifications
Education:
* High School Diploma/GED required
* Associate's Degree Preferred
* Required Area of Study in Sterile Processing
* Preferred Area of Study in Sterile Processing and Surgical Technology
Experience:
* 3 years of SPD experience required
* 5 years of SPD experience preferred
Licensure/ Certifications:
* SPD Tech certification through a nationally recognized accreditation association required.
* SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$54k-82k yearly est. 26d ago
Clinical Liaison (LPN/RN)
Houseworks Home Care 4.0
Liaison job in Waltham, MA
About HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.
The Opportunity
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Job Summary
The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service.
Essential Duties and Responsibilities:
Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs.
Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team.
Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care.
Conduct caregiver skills assessments and competency evaluations as required.
Oversee and manage medication administration, reconciliation, and documentation.
Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments.
Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being.
Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy.
Report any significant change in the client's condition to the appropriate parties in a timely manner.
Perform other related duties as assigned
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Represents and supports the Agency within the community in a positive and professional manner
Currently an LPN or RN in practicing state.
One or more years of experience in clinical home health services, or equivalent preferred.
Must be a licensed driver in the appropriate state and have transportation
Current CPR certification
Demonstrated computer literacy skills.
Work Environment:
Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens.
Frequent degree of travel required - upwards of 75% - depending on business needs
Benefits:
401k
Medical, Vision & Dental Insurance
PTO, Sick Time, Floating Holidays
Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HWOS1000
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
$40-50 hourly Auto-Apply 60d+ ago
Lead Community Organizer
Dorchester Bay Economic Development Corporation 3.3
Liaison job in Boston, MA
About the Role
Do you believe organizing is about building power, not just raising voices? Can you turn one-on-one conversations into community-wide action, and help others do the same? Dorchester Bay Economic Development Corporation (DBEDC) seeks a strategic, grounded, and experienced Lead Organizer to launch and grow our community organizing work in Dorchester and Roxbury.
This is a unique opportunity to shape DBEDC's grassroots organizing strategy from the ground up. The Lead Organizer will operate within a dual reporting structure: formally reporting to the Chief of Staff, with a strong collaborative partnership with the Director of Resident and Community Engagement. This structure reflects the cross-cutting nature of the work, which bridges community voice, advocacy, and organizational strategy.
You will serve as DBEDC's dedicated organizer, laying the foundation for how we engage residents, workers, and small businesses around the issues that matter most, such as affordable housing, access to economic opportunity, and neighborhood stability and preparedness.
What you can expect to do in the role:
Organize and Mobilize
Build and sustain trusted relationships with residents, small businesses, and workers in Dorchester and Roxbury.
Identify community priorities through conversations, events, and listening sessions, and lead grassroots campaigns in response.
Organize around affordable housing, economic opportunity, and neighborhood stability and preparedness.
Mobilize community members to participate in civic life, policy processes, and public campaigns through flyering, phone banking, door-knocking, and tabling.
Develop and support local leaders to advocate for community priorities and shape DBEDC's policy agenda.
Strategic Leadership and Alignment
Ensure all organizing efforts reflect community-driven goals.
Collaborate closely with Workforce Development, Real Estate, Small Business, and Resident Services teams to integrate organizing into program delivery.
Maintain regular strategy coordination with the Chief of Staff and CEO, surfacing community insights, policy opportunities, and learning.
Represent DBEDC in coalitions and advocacy efforts, advancing shared goals and community benefits.
Mentorship and Internal Learning
Track community issues, campaign outcomes, and participation.
Share stories, feedback, and recommendations to inform DBEDC's strategic direction.
Support internal learning and reflection around DBEDC's role in community power-building.
Supervision and Team Growth
While this role does not currently include direct staff supervision, the Lead Community Organizer may supervise interns, fellows, or volunteers engaged in organizing and advocacy work. As DBEDC expands its organizing function, this position is expected to play a key role in building and mentoring a team. The ideal candidate will demonstrate the capacity to support others, delegate effectively, and cultivate leadership in emerging organizers and community leaders.
What we are looking for (Required Qualifications)
Experienced and Impactful Organizer: At least 5 years of community, labor, or issue-based organizing with a proven record of designing and leading successful campaigns that resulted in tangible wins.
Strategic and Mature Leader: Brings sound judgment, self-awareness, and the ability to align community organizing with institutional goals.
Self-Starter with Initiative: Demonstrated ability to work independently, manage multiple priorities, and follow through with minimal supervision.
Accessible Communicator: Communicates clearly and confidently across written, verbal, and public platforms; communicates in a way that feels authentic, familiar, and grounded in real life. Meets people where they are, not where systems expect them to be.
Persistent Relationship-Builder: Invests in long-term, authentic connections with residents, businesses, and partners.
Power and Systems-Oriented: Understands the conditions that keep power and resources out of our communities and connects neighborhood-level work to broader political and economic systems. Possesses clarity about the frameworks that shape who has power-and who doesn't.
Systems Thinker and Connector: Makes strategic links between community needs, program delivery, and policy impact.
Data-Informed Storyteller: Able to track participation, community feedback, and campaign milestones, and communicate impact using both data and narrative.
Technologically Proficient: Comfortable using technology including Microsoft Office, Salesforce, and project management systems (e.g., Asana, Trello).
Multi-modal Organizer: Skilled in analog (flyering, phone calls, events) and digital outreach strategies.
Preferred Skills and Experience
Familiarity with Dorchester and Roxbury neighborhoods.
Fluency in Cape Verdean Kriol, Haitian Kreyol, Black English Vernacular (BEV), Patois (or English-based Creole), Spanish, or other community languages/dialects.
Lived experience aligned with the communities DBEDC serves.
Supervisory experience.
Other important details
Don't be discouraged from applying if you don't “check all the boxes.” We appreciate the uniqueness of candidates, and there is no “perfect" resume!
Salary range: $75,000-$85,000.
Local travel within Boston, evening and weekend availability is required; regional or national travel may be required.
Living Our Values
At DBEDC, our culture is grounded in shared values:
Accountability: We take ownership of our words, actions, and their impacts.
Curiosity: We ask questions, try new things, and learn from experience.
Collaboration: We build trusting relationships internally and externally.
Transparency: We communicate directly, honestly, and with clarity.
Innovation: We embrace change, challenge convention, and adapt with intention.
Benefits
DBEDC proudly offers a total compensation package that goes above and beyond, supporting your health, well-being, and work-life balance. Here's what you can look forward to:
Health and Wellness
Choose from several generous medical insurance packages with no waiting period.
Employer-paid dental and vision coverage to keep you smiling.
Access to Flexible Spending Accounts and the Dependent Care Assistance Program for added flexibility.
Short-Term Disability, Long-Term Disability, Life Insurance, and Accidental Death coverage for peace of mind.
On-demand Employee Wellbeing Services to help you thrive.
Lifestyle and Perks
Access exclusive discounts through our Perks at Work Program.
Enjoy a flexible hybrid work environment, balancing work and life with ease.
Time Off That Works for You
Generous amount of vacation time to recharge and relax.
Seventeen paid holidays, including your birthday, because you deserve to celebrate.
Fifteen sick days for when you need to rest and recover.
Three personal days for life's unexpected moments.
Five volunteer days to give back.
Future-Focused Benefits
Save for your future with our 403(b)-retirement plan, featuring a generous employer contribution.
Professional Development
Grow your career with access to professional development opportunities, including workshops, conferences, and training programs.
Collaborate and learn in a dynamic environment that encourages innovation and skill-building.
At DBEDC, we're not just offering benefits, we're investing in you! Join us and experience a workplace that values your well-being and success while building a brighter future for Dorchester and beyond!
About Dorchester Bay Economic Development Corporation (DBEDC)
DBEDC is a Community Development Corporation (CDC) and a certified Community Development Financial Institution (CDFI). Founded in 1979, we work to build a strong, thriving, and diverse community in Boston's North Dorchester and Roxbury neighborhoods. We develop and preserve home ownership and rental housing across income levels. We create and sustain economic development opportunities for businesses and individuals. We build community through organizing, civic engagement, and leadership development.
We are one of Boston's legacy agencies and most established community development organizations, with an annual operating budget of approximately $11 million and a staff of 32.
At DBEDC, we welcome and encourage applications from all backgrounds and experiences, including those from unconventional career paths and anyone who can bring fresh perspectives and lived experiences to our team. Together, we aim to build an organization that reflects and celebrates the vibrancy of the communities we serve.
$75k-85k yearly 60d+ ago
Clinical Liaison, Home Care
Brigham and Women's Hospital 4.6
Liaison job in Boston, MA
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Connect patients with the care they need-right in the comfort of their own homes!
At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.
Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services.
We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm.
In this role, you will:
* Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
* Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
* Navigate complex healthcare systems to remove barriers and improve patient access.
* Maintain meticulous documentation to support clinical decision-making and compliance.
* Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.
Job Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Essential Functions
* Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
* Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
* Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
* Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
* Conduct assessments to identify healthcare needs and gaps in the community.
* Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
* Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.
Qualifications
Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Licenses and Credentials
Occupational Therapist Assistant [Massachusetts]
Licensed Practical Nurse [Massachusetts]
Physical Therapist Assistant [Massachusetts]
Respiratory Therapist [Massachusetts]
Licensed Clinical Social Worker [LCSW - Massachusetts]
Licensed Independent Clinical Social Worker [LICSW - Massachusetts]
Occupational Therapist [Massachusetts]
Physical Therapist [Massachusetts]
Registered Nurse [RN - Massachusetts]
Speech-language Pathologist [Massachusetts]
Licensed Mental Health Counselor [LMHC - Massachusetts]
Experience
Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required
Additional Job Details (if applicable)
Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.
Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.
At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.
Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today!
Remote Type
Hybrid
Work Location
300 First Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$33.46 - $48.66/Hourly
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$33.5-48.7 hourly Auto-Apply 40d ago
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
Marigold Health
Liaison job in Boston, MA
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.
What You'll Do
* Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
* Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
* Reach out to potential members via text (SMS) message, cold calls, or mail
* Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
* Support the relationship between Marigold and our provider partners
* Work towards targets and goals set by our contracts
* You have flexibility in your availability to work early mornings and/or evenings
What You Have
* 2-3 years of experience in a community outreach role or in healthcare sales
* Ability to get a read on a person and make them feel comfortable
* You're working toward becoming a Certified Recovery Coach certification in MA or already are one
* Self-starter: you can work independently to get things done, even when it gets busy
* You can speak and write confidently, making sure everyone understands what you're saying
* Willingness and comfort travelling about 75% of the time to various places
* You're willing to adjust your schedule to meet people at times when our sites are busiest
* Comfort with Microsoft Office Suite and Google Calendar
* Excellent time management skills and ability to work with short timelines
* You can think critically and find solutions to challenges
* You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
* Experience working in healthcare
* Knowledge of peer services or recovery coaching
* Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
* You will report to Claire, our Director of Operations
* This is a full-time, exempt, salaried role
* The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses
* Equity
* Accrual of 20 days of PTO
* 9 days of sick time
* 8 paid company holidays and 2 floating holidays
* Company-paid health insurance premiums and 65% coverage of premiums for any dependents
$50,000 - $63,000 a year
More About Marigold Health
Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.
Our core values are authenticity, candor, and ambition.
Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.
Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.
Marigold Health is an equal opportunity employer.
$50k-63k yearly 60d+ ago
Community Outreach Coordinator
Dorcas International 3.6
Liaison job in Providence, RI
Empower Immigrant Communities at Dorcas International
Community Outreach Coordinator - Do you thrive on building relationships within the community in order to obtain partnerships that will secure resources for our clients? If so, perhaps Dorcas International is the place for you.
With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, case management, clothing and household needs, and more.
The Community Outreach Coordinator is responsible for expanding and maintaining partnerships and relations to external programming in the community in order to build internal capacity to enable staff to best navigate resources with clients. The coordinator will identify, establish, and build relationships within the community to engage and sustain partnerships.
As our Community Outreach Coordinator, you will:
Build and strengthen partnerships with community agencies through outreach and resource sharing, collaborative program development; contribute ideas and strategies to enhance service delivery.
Facilitate collaboration between staff, service areas, and community partners to enhance services provided through the Walk-In Center by co-facilitating trainings and offering both on-site and off-site support for agency clients.
Maintain effective communication and follow-up with current and prospective client populations, as well as relevant community partners and service providers.
Work with the Communications team to ensure accurate and up-to-date information about agency programs and services is shared with community partners.
Analyze community needs in collaboration with Case Management Services, utilizing program data to inform and improve service offerings.
Partner with the Data Manager to develop and prepare programmatic reports that highlight outcomes and impact.
Ensure that statewide agency collateral, materials, and resources are distributed and accessible across all agency programs.
Represent Dorcas International at community events, workshops, festivals, and other public gatherings to increase the agency's visibility, promote services, and strengthen community engagement across Rhode Island.
Support the Communications team in outreach, marketing, and promotional efforts for agency programs and services.
The candidate should have the following:
Minimum of a Bachelor's Degree or equivalent experience required.
At least 3 years' subject matter expertise/experience highly preferred.
Bilingual: Spanish, Ukrainian, Pashto preferred.
Valid Drivers' license and reliable transportation required.
Strong interpersonal and rapport building skills; Ability to establish professional, cooperative relationships.
Ability to identify problems and develop solutions.
Ability to manage time and priorities effectively; strong multi-tasking ability.
Team player who can collaborate with colleagues and community partners.
Excellent organizational and documentation skills with a high degree of accuracy.
Ability to communicate with and work with diverse populations/cultures.
Ability to effectively send and receive verbal and written communications using the English language.
Flexibility with respect to work hours and change which includes nights and weekends
Ability to work across different service areas and to prioritize multiple projects.
Ability to work within specific deadlines and deliver accurate and high-quality work.
Must be computer literate; Skilled in MS Office and Adobe products.
Be able to lift 10-20lbs.
Why should you apply?
Salary: $46,800-$51,500.
Comprehensive health and dental benefits.
Generous paid time off including vacation, sick days, and personal leave in addition to 13 paid holidays
403b retirement plan with employer contribution and life
In-person position.
Full-Time, 37.5 hours per week.
$46.8k-51.5k yearly 51d ago
Integrated Care Team - Community Health Worker
Greater Lawrence Family Health Center 3.9
Liaison job in Lawrence, MA
Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals.
Job Responsibilities and Performance Standards:
HRSN Screening and follow-up Management
For positive screening results, further assess and formulate a plan of care in order to address patient goals.
Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports.
Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals.
Communicates patient updates to the ICT team and modifies plan of care as needed
Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing)
Engagement
Establish trusting relations with patients to facilitate their connection to the primary care team.
Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access.
Conducts home visits and accompanies patients to appointments as needed to ensure compliance
Updates ICT on outcomes of related engagement strategies
Follow up on referrals from the population health team on hard- to -engage patients with quality gaps
Refers clients to outreach and enrollment for health insurance coverage
Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase.
Transitions of Care
Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services.
Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization.
Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities
Engages (outreaches) with patients between visits either by phone, home, or community visits.
Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts
Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals
to improve skills and role-specific certifications or specialization
Educates patients how to utilize mobile devices or computers for telehealth appointments.
Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact.
Performs chart reviews.
Participates in ICT meetings.
Complies with all applicable organizational and departmental policies.
Other duties as assigned.
Qualifications and Experience:
Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire.
CPR Certified.
Bilingual English/Spanish speaking preferred.
Working Knowledge of community resources and ability to assess and implement based on assessment.
Effective problem solving and critical thinking skills including need for escalation.
Demonstrated success in working as part of a multi-disciplinary team.
Experience working with patients with chronic medical and behavioral health needs.
Demonstrated experience working with diverse patient populations and workforce.
Must be flexible and adaptable to change.
Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed.
Demonstrate the ability to work independently, while collaborating as needed with others if needed.
Must demonstrate excellent interpersonal communication and written skills.
Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature.
Must demonstrate the basics of cultural competence when dealing with a diverse population.
Must have a valid driver's license and access to reliable transportation.
Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint.
Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services.
Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
$34k-42k yearly est. 60d+ ago
District Outreach & Policy Liaison
Commonwealth of Massachusetts 4.7
Liaison job in Boston, MA
A government office in the United States is seeking a District Director to assist the Senator with district connections and legislative priorities. Key responsibilities include coordinating district issues, responding to constituent inquiries, and providing support at events. The ideal candidate will have strong communication skills, relevant work experience, and an understanding of local demographics. The position offers a full-time schedule and a competitive salary range between $67,114 and $100,671 based on experience.
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$67.1k-100.7k yearly 5d ago
Senior Community Liaison
Assisting Hands-Boston Northwest
Liaison job in Lexington, MA
At Assisting Hands Home Care - Boston Northwest, we provide award-winning care and are recognized as an Employer of Choice in the Boston area. We help seniors achieve their #1 wish: to continue living independently in their homes during retirement.
We're looking for a Sr. Community Liaison to lead and grow our community outreach efforts, support our team of Community Liaisons, and drive strategic marketing initiatives to increase client referrals across the MetroWest/Boston Region. This is a leadership role for a motivated and compassionate professional who can lead, build lasting relationships with referral partners, and guide the overall marketing strategy for the organization.
Sr. Community Liaison Benefits:
Competitive base salary with performance incentive bonuses
Vacation and sick time
Health and dental insurance (starting on day one)
Flexible schedule, some hybrid work; approximately 60-80% time in the community
Mileage reimbursement
Professional development support
Sr. Community Liaison Requirements:
Experience in Healthcare marketing/outreach (required); Experience in social services, senior care, home care or similar roles (preferred). RN/LPN, SW, OT, PT encouraged to apply.
Valid driver's license and reliable transportation for community travel (required)
Must be able to pass a background check
Strong relationship-building skills and a polished, professional presence; A Can-Do attitude with problem solving skills, and able to work independently
Excellent verbal and written communication, and multi-tasking skills to manage parallel efforts on new initiatives, lead management and community outreach
Highly organized, reliable, and able to work independently in the field
Comfortable presenting information and representing the organization at events
Familiarity with CRM systems, Microsoft Office Suite and/or Google Suite
Sr. Community Liaison Responsibilities:
Build and execute a Marketing Plan to achieve growth targets
Lead brand awareness efforts, and prepare/deliver presentations to groups in the community
Identify new partnership opportunities and provide insights on local market needs
Engage with community partners, building relationships
Manage the sales funnel, responding to all lead inquiries and onboarding new clients/families
Communicate & work collaboratively with referral partners, families, and colleagues.
Contribute to a strategic plan for long-term business growth.
Cultivate and maintain strong relationships with key referral partners, including hospitals, rehabs, SNFs, senior living communities, and community organizations
Conduct regular in-person outreach visits to strengthen presence and awareness
Educate community partners about our home care services, capabilities, and value
Attend community events, professional meetings, networking groups, and health fairs
Track outreach activities, referral trends, and partnership engagement in CRM tools
Collaborate with internal care teams to support a smooth intake experience for new clients and families
We are seeking someone who enjoys building relationships with partners within their community. You likely are already be working in the health care sector, looking to expand your horizons, and use your existing knowledge and connections. We have a fantastic tool box of resources that can make excelling in this role fun and rewarding.
**Compensation includes base salary with commission**
Come grow with us!
Job Type: Full-time
Pay: $75,000.00 - $130,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Lexington, MA 02420 (Required)
Work Location: On the road
$36k-53k yearly est. 2d ago
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
Marigold Health
Liaison job in Boston, MA
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do
Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
Reach out to potential members via text (SMS) message, cold calls, or mail
Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
Support the relationship between Marigold and our provider partners
Work towards targets and goals set by our contracts
You have flexibility in your availability to work early mornings and/or evenings
What You Have
2-3 years of experience in a community outreach role or in healthcare sales
Ability to get a read on a person and make them feel comfortable
You're working toward becoming a Certified Recovery Coach certification in MA or already are one
Self-starter: you can work independently to get things done, even when it gets busy
You can speak and write confidently, making sure everyone understands what you're saying
Willingness and comfort travelling about 75% of the time to various places
You're willing to adjust your schedule to meet people at times when our sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management skills and ability to work with short timelines
You can think critically and find solutions to challenges
You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
Experience working in healthcare
Knowledge of peer services or recovery coaching
Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
You will report to Claire, our Director of Operations
This is a full-time, exempt, salaried role
The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
Company-paid health insurance premiums and 65% coverage of premiums for any dependents
More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
$50k-63k yearly Auto-Apply 60d+ ago
REACH Community Health Worker
Greater Lawrence Family Health Center 3.9
Liaison job in Lawrence, MA
Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods.
Breastfeeding Initiatives Support (20 hours per week)
Collaborate in planning and implementation of GLFHC breastfeeding programming.
Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions.
Collaborate with others healthcare professionals to ensure holistic care.
Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care.
Attend Lawrence Breastfeeding Coalition meetings.
Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week):
Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI).
Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants.
Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group.
Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff.
Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals.
Qualifications
Education and Preferred Skills:
Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience.
Bilingual English /Spanish language skills are preferred; additional languages may be helpful
Strong interpersonal and communication skills.
Ability to provide culturally competent care.
Ability to work independently and manage time effectively.
Experience:
Training/experience in social services or in community/public health
Experience with community agencies or in healthcare settings
Basic familiarity with electronic health record systems.
Knowledge of the Lawrence community.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
How much does a liaison earn in Watertown Town, MA?
The average liaison in Watertown Town, MA earns between $27,000 and $86,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Watertown Town, MA
$48,000
What are the biggest employers of Liaisons in Watertown Town, MA?
The biggest employers of Liaisons in Watertown Town, MA are: