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Liaison jobs in Worcester, MA

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  • OR/SPD Liaison

    Boston Children's Hospital 4.8company rating

    Liaison job in Boston, MA

    **One Time Sign on Bonus of $7,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. Cleans and processes equipment per manufacturer's instructions and safety protocols. Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: High School Diploma/GED required Associate's Degree Preferred Required Area of Study in Sterile Processing Preferred Area of Study in Sterile Processing and Surgical Technology Experience: 3 years of SPD experience required 5 years of SPD experience preferred Licensure/ Certifications: SPD Tech certification through a nationally recognized accreditation association required. SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $50k-74k yearly est. 3d ago
  • GME Program Coordinator- Psychiatry and Behavioral Sciences

    Boston Children's Hospital 4.8company rating

    Liaison job in Brookline, MA

    Under direct supervision of the Executive Director, coordinates the department/division's residency/fellowship training program in accordance with department/GME (Graduate Medical Education) policies. Follows established plans on a yearly cycle in accordance with department/GME requirements to ensure compliance, including recruitment and onboarding of house staff, maintenance of medical education databases and completion of assigned projects including planning and coordinating education and social events, in accordance with established priorities, time and funding limitations. Coordinates internal and external program relations, communicating with faculty and house staff to ensure smooth communications and effective coordination of GME training programs. Key responsibilities Works with training program leadership team to coordinate and provide administrative support for all aspects of the GME training program for the department. Prepares, maintains and distributes educational materials and curriculum. Supports the candidate selection process. Coordinates and schedules interviews and follow-up. Acts as a resource for candidates, assisting as needed with travel arrangements. Coordinates all aspects of onboarding. Ensures the timely input of documents related to licensing, visas, credentialing and moonlighting in accordance with regulatory requirements. Coordinates annual orientation programs including scheduling, speakers, conference rooms, trainings, and other new hire requirements including IDs, computer access and training. Collects and maintains required records and data for house staff, faculty, and alumni. Maintains New Innovations GME database including duty hours, evaluations and personnel records in accordance with department/GME requirements. Interprets and applies ACGME (Accreditation Council for Graduate Medical Education), other national accrediting agency and regulatory requirements, and hospital policies to support compliance. Coordinates, prepares and distributes materials for educational conferences, didactic sessions, M&M (Morbidity & Mortality) conferences and special events throughout the year. Coordinates evaluation and attendance tracking for events. Acts as a resource to house staff and as a liaison for the house staff/training program. Provides administrative support to house staff as directed by the program director. Informs house staff of policies, procedures and schedules. Works to diffuse conflicts by accommodating reasonable requests; escalates issues to manager as needed. Provides administrative support to the department as directed. Minimum qualifications Education: Associate's degree required. Bachelor's preferred. Experience: 1 year administrative work experience required. Prior administrative experience in a hospital or educational setting preferred. General proficiency with computerized office applications including email, word processing and spreadsheet applications is required; fluency with Microsoft Office applications is preferred. Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Excellent organizational and planning skills with strong attention to details. Ability to understand, interpret and apply applicable regulatory requirements and hospital policies to ensure programmatic compliance with graduate medical education program training requirements.. Schedule: Monday- Friday, 100% Onsite The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $46k-60k yearly est. 2d ago
  • Residency Fellowship Program Coordinator

    Infojini Inc. 3.7company rating

    Liaison job in Boston, MA

    Job Title - Coordinator - Residency Fellowship Program , with the possibility of extension Shift Time - Mon - Fri 8:30AM - 5PM *** Position Overview: It may change based on the needs of the department and meetings. The preferred candidate should have experience with zoom meetings, MedHub, Microsoft teams and onboarding of students and fellows. Epic experience required. Scheduling functions and luncheons. Company Overview: Infojini Consulting is a Staffing and Recruitment company and incorporated in Baltimore, MD. Infojini caters various hospitals, health & wellness centers, pharmacy, and medical facilities over fifty states across the United States
    $55k-70k yearly est. 1d ago
  • Customer Liaison Officer -Worcester ( Cape town)

    Dis-Chem Pharmacies

    Liaison job in Worcester, MA

    Dis-Chem Pharmacies (CJ Sales) requires a Customer Liaison Officer at our Worcester office in( Cape town ). Act as a liaison and provide product/ services information and resolve any concerns that our clients/ suppliers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Minimum Requirements… Essential: * Grade 12 / Matric or Senior Certificate * Post Basic Pharmacist Assistant Qualification * Minimum of 2 - 5 years relevant experience in customer service Advantageous: * Relevant Business Development qualification * SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience Job Specification… Pharmacy Council: Perform the following services or acts under the direct personal supervision of a pharmacist: * the sale of Schedule 1 and Schedule 2 medicines or scheduled substances; * o the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances; * o the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance; * o the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist; * o Give accurate instructions to the customers regarding the correct use of medicine supplied. Product sourcing: * Optimise sourcing procedures to attain maximum efficiency. * Use sound ethical negotiation strategies and secure profitable deals. * Generate and implement efficient sourcing and procurement management strategies. * Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials. * Liaise between suppliers, manufacturers, relevant internal CJS Team and customers. * Liaise directly with the warehouse to ensure orders are prioritised. Stakeholder relationships: * Represent the company well at all times in line with the mission, vision and values. * Actively develop, nurture and grow meaningful supplier relationships. * Ensure a high standard of care and best practice is being delivered to the customer/ suppliers. * Ensure speedy resolution of client complaints and recommend solutions to the business unit to assist in identifying better ways of providing a service. * Undertake customer satisfaction research to identify customer's experience. * Obtain and evaluate all relevant information to handle product and service inquiries and assess customers' needs to achieve satisfaction. * Build sustainable relationships of trust through open and interactive communication. * Use customer and store feedback to improve future customer service. * Re-launch initiative to increase customer satisfaction. Customer Service: * Manage large amounts of inbound and outbound calls in a timely manner. * Create orders in time, to meet cut-of and delivery timelines. * Keep record of communication to internal and external stakeholders about orders and progress. * Handle complaints about unfulfilled orders. * Follow communication "protocols" and turnaround times, when handling different customer queries. Reporting & Administration: * Provide feedback on the efficiency of customer service process. * Log all resolved and unresolved queries on a daily basis for reporting purposes. * Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided. * Compile reports on relevant products and their sales, quality and feedback. * Liaise with various stakeholders to discuss sales performances and act accordingly. * Present new ranges to senior managers on a regular basis. Competencies Essential: * Prior medical product knowledge (Wholesaler/ Hospital and Supplier). Have extensive and operational knowledge to assist in resolving customer queries. * Develops fresh ideas that provide solutions to all types of workplace challenges. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies cause and effect relationships and comes up with appropriate solutions. The ability to comprehend, to understand and profit from experience. * Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. Addresses customer questions in a timely manner. Ensures products and services comply with customer requirements. Streamlines procedures based on customer feedback. Develops customer satisfaction surveys, analyses results, and makes necessary improvements. * Diligently attends to details and pursues quality in accomplishing tasks. Recognises the need for procedures and follows relevant procedures * Reaches deals or compromises. Changing a person or group's attitude or behaviour toward something by using written, spoken or visual tools to convey information, feelings or reasoning or a combination thereof. Formally delivers information to groups. * Using data in the form of numbers to analyse concepts. * The ability to recognise and acknowledge when you make a mistake. * Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Does more than required. Focuses on results and desired outcomes and how best to achieve them. The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions and multiple demands. A feeling of trust in one's abilities, qualities and judgement. Displays an ongoing commitment to learning and self-improvement. Special conditions of employment: * South African Citizen * MIE, clear criminal and credit * Driver's licence and own reliable transport Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
    $58k-111k yearly est. 11d ago
  • OR/SPD Liaison

    Children's Hospital Boston 4.6company rating

    Liaison job in Boston, MA

    One Time Sign on Bonus of $7,500.00 Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: * Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. * Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. * Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. * Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. * Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). * Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. * Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. * Cleans and processes equipment per manufacturer's instructions and safety protocols. * Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. * Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: * High School Diploma/GED required * Associate's Degree Preferred * Required Area of Study in Sterile Processing * Preferred Area of Study in Sterile Processing and Surgical Technology Experience: * 3 years of SPD experience required * 5 years of SPD experience preferred Licensure/ Certifications: * SPD Tech certification through a nationally recognized accreditation association required. * SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $54k-82k yearly est. 60d+ ago
  • Clinical Liaison (LPN/RN)

    Houseworks Home Care 4.0company rating

    Liaison job in Waltham, MA

    Job DescriptionAbout HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. Job Summary The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service. Essential Duties and Responsibilities: Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs. Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team. Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care. Conduct caregiver skills assessments and competency evaluations as required. Oversee and manage medication administration, reconciliation, and documentation. Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments. Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being. Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy. Report any significant change in the client's condition to the appropriate parties in a timely manner. Perform other related duties as assigned Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Represents and supports the Agency within the community in a positive and professional manner Currently an LPN or RN in practicing state. One or more years of experience in clinical home health services, or equivalent preferred. Must be a licensed driver in the appropriate state and have transportation Current CPR certification Demonstrated computer literacy skills. Work Environment: Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens. Frequent degree of travel required - upwards of 75% - depending on business needs Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR HZnTNOOC8Q
    $40-50 hourly 6d ago
  • Clinical Liaison, Home Care

    Brigham and Women's Hospital 4.6company rating

    Liaison job in Boston, MA

    Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Connect patients with the care they need-right in the comfort of their own homes! At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement. Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services. We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm. In this role, you will: * Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care. * Assess patient needs in collaboration with clinical teams and recommend appropriate home care services. * Navigate complex healthcare systems to remove barriers and improve patient access. * Maintain meticulous documentation to support clinical decision-making and compliance. * Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions. Job Summary Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings. Essential Functions * Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers. * Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways. * Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients. * Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital. * Conduct assessments to identify healthcare needs and gaps in the community. * Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public. * Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts. Qualifications Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required Licenses and Credentials Occupational Therapist Assistant [Massachusetts] Licensed Practical Nurse [Massachusetts] Physical Therapist Assistant [Massachusetts] Respiratory Therapist [Massachusetts] Licensed Clinical Social Worker [LCSW - Massachusetts] Licensed Independent Clinical Social Worker [LICSW - Massachusetts] Occupational Therapist [Massachusetts] Physical Therapist [Massachusetts] Registered Nurse [RN - Massachusetts] Speech-language Pathologist [Massachusetts] Licensed Mental Health Counselor [LMHC - Massachusetts] Experience Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required Additional Job Details (if applicable) Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey. At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence. Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today! Remote Type Hybrid Work Location 300 First Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $33.46 - $48.66/Hourly Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $33.5-48.7 hourly Auto-Apply 9d ago
  • Organic Social Community Co-Op

    Draftkings 4.0company rating

    Liaison job in Boston, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We are industry trailblazers who don't just follow sports culture, we help shape it. We're passionate about building communities where fans connect, debate, and celebrate. We're looking for a Community Co-op to support our team on Discord and Reddit, helping us bring the DraftKings community to life every day. This is a hands-on, real-time role where you'll work closely with the Community team to create conversations, events, and experiences that matter to our players. If you love sports, thrive in fast-moving environments, and know how to make digital communities feel human then this role is for you. What you'll do as a Community Co-op Be an everyday presence in our Discord and Reddit communities, engaging authentically with fans across channels, topics, and live sports moments. Support and moderate conversations, helping create a safe, welcoming, and exciting community experience. Create and contribute to community-first activations, including giveaways, polls, threads, AMAs, and live chats in partnership with internal teams. Monitor sentiment, player behavior, and trends, surfacing insights that help improve DraftKings products and community experience. React to cultural and sports moments in real time, sparking connection through authentic conversation. Assist in maintaining and improving Discord server structure, roles, and bots that support engagement. Support coverage during key sports moments, some evenings, weekends, and big game days. Champion the community's voice internally, ensuring we continue to meet fans where they are. What you'll bring Currently enrolled in a relevant Bachelor's degree program. Familiarity with Discord and Reddit, including how communities grow, moderate, and engage. Strong written communication skills with the ability to flex tone, from professional to playful. Avid sports fan who loves to connect through conversation, debates, and memes. General understanding of Sports Betting language and culture is a plus. Comfort working in a fast-paced environment where live moments matter. Team-first mindset with a willingness to roll up your sleeves for projects big and small. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 16.16 USD - 20.20 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $44k-65k yearly est. Auto-Apply 60d+ ago
  • Student Health Liaison

    Berklee College of Music 4.3company rating

    Liaison job in Boston, MA

    Under the supervision of the Director, Health Services Administration, this position is primarily responsible for supporting our Peer Wellness Educators team and social media content and delivery. The Student Health Liaison works collaboratively with other members of Health and Wellness teams, especially the Survivor Advocate and SAVE Peer Educators. The overarching goals are to increase access to health services and information; promote informed decision-making around health; and to prevent negative health outcomes.MINIMUM JOB QUALIFICATIONS: Bachelor's degree in public health, social work, counseling, education, health sciences, or equivalent experience. Master's degree preferred. Experience working in a college, university, or healthcare environment preferred. Specific skills and experience in health education/promotion in a higher education environment are preferable. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: Supervise and train 4 student employees (Peer Wellness Educators). Oversee all administrative functions as a student employer (e.g., hiring PWE's, scheduling, payroll). Lead health and wellness social media committee. Develop timely, relevant, and evidence-based social media content for a community of musicians, actors, and dancers. Assist in coordinating outreach events (e.g., reserving spaces for on-campus wellness classes, events, clinics, and programs). KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's degree in public health, social work, counseling, education, health sciences, or equivalent experience. Ability to work in a culturally diverse environment and interact with culturally diverse individuals. Experience with college health education and intersectionality. Excellent written and oral communication skills and the ability to effectively communicate both individually and in group settings. Working knowledge of a variety of health topics impacting college-aged populations. Expertise with social marketing and communications strategies. Demonstrated interpersonal skills and the ability to understand and address the dynamic concerns of college students with empathy. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES: Master's degree. Experience working in a college, university, or healthcare environment. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment are preferable. Proven ability to work independently when needed, with little supervision or guidance. ADDITIONAL INFORMATION: Continued employment is based on ongoing grant funding. Hiring Range: $33 to $38/hr; salary dependent on relevant experience and education. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type:Staff
    $33-38 hourly Auto-Apply 60d+ ago
  • Outreach Coordinator - Hourly Position

    Literations 4.2company rating

    Liaison job in Boston, MA

    Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy. GENERAL STATEMENT OF POSITION The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams. Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships. RESPONSIBILITIES Goal Setting and Planning In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals Establish Sources Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources Relationship Building Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers Manage relationship with AARP Massachusetts to support ongoing outreach efforts Outreach In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities Publicize information sessions and volunteer opportunities online and in communities Research and attend community events, schedule and conduct in-community information sessions Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc. Customer Service Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year Other Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed Other duties as assigned QUALIFICATIONS Strong familiarity with Boston neighborhoods and communities (resident preferred) Excellent public speaking, interpersonal, and customer service skills Current and valid driver's license and regular access to a vehicle is essential for this role Experience with community organizing and/or engagement Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work Patience, flexibility, a sense of humor, and creativity and initiative when solving problems Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems Reliable wifi/internet access Bi/multilingual a plus HOURS AND COMPENSATION This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment. You can learn more about Literations by visiting ******************** Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
    $23-27 hourly 60d+ ago
  • Community Organizer

    Advocates 4.4company rating

    Liaison job in Framingham, MA

    Salary:$45,000 Sign On Bonus: $1,500 (Sign on bonus is applicable to external candidates only) Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting! The MetroWest Care Connection is seeking a passionate and dynamic individual to join our team as the MetroWest Housing Coalition Community Organizer. The Community Organizer will play a critical role in diversifying our Coalition membership, engaging residents with lived experience of housing insecurity, and implementing advocacy strategies. This position involves working closely with community members, stakeholders, and Peer Housing Specialists (PHS) to identify community needs, advocate for policy changes, and build local resident capacity. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Recruit and engage MetroWest residents with housing insecurity experience for coalition involvement. Facilitate resident participation in decision-making, valuing their insights and perspectives. Collaborate with residents and coalition members on advocacy strategies. Use residents' experiences to shape advocacy efforts. Identify key community access points for housing support. Address housing challenges in different neighborhoods and demographic groups. Support the creation and training of a network of Peer Housing Specialists (PHS) in Framingham. Empower and train diverse residents with housing insecurity experience. Assist PHSs in providing personalized community support and guidance. Develop PHS capacity to help residents access support for housing insecurity and health disparities. Work with Project Coordinator and Director to meet deliverables and report progress. Co-facilitate coalition meetings with Project Coordinator and Director. Qualifications Minimum of 3 years of experience in community organizing, social work, or a related field. Minimum High School diploma or equivalent Cultural and linguistic diversity preferred Knowledge of and connections to the MetroWest community (defined as the cluster of cities and towns lying west of Boston and east of Worcester); particularly diverse and historically marginalized populations Strong communication and interpersonal skills. Ability to work collaboratively with diverse groups and individuals. Proficiency in organizing and facilitating community meetings and events. Knowledge of housing policies and resources preferred. Experience in advocacy and organizing. Ability to read and write English, and communicate effectively Strong computer skills with and including Microsoft Office Suite including Word, Excel, Outlook, and others as well as ability to learn new systems Valid driver's license and access to reliable transportation Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $45k yearly Auto-Apply 22d ago
  • Care Management Community Health Worker

    Family Health Center of Worcester 3.8company rating

    Liaison job in Worcester, MA

    The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. * Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs Monday-Friday
    $35k-44k yearly est. 4d ago
  • Lead Community Organizer

    Dorchester Bay Economic Development Corporation 3.3company rating

    Liaison job in Boston, MA

    About the Role Do you believe organizing is about building power, not just raising voices? Can you turn one-on-one conversations into community-wide action, and help others do the same? Dorchester Bay Economic Development Corporation (DBEDC) seeks a strategic, grounded, and experienced Lead Organizer to launch and grow our community organizing work in Dorchester and Roxbury. This is a unique opportunity to shape DBEDC's grassroots organizing strategy from the ground up. The Lead Organizer will operate within a dual reporting structure: formally reporting to the Chief of Staff, with a strong collaborative partnership with the Director of Resident and Community Engagement. This structure reflects the cross-cutting nature of the work, which bridges community voice, advocacy, and organizational strategy. You will serve as DBEDC's dedicated organizer, laying the foundation for how we engage residents, workers, and small businesses around the issues that matter most, such as affordable housing, access to economic opportunity, and neighborhood stability and preparedness. What you can expect to do in the role: Organize and Mobilize Build and sustain trusted relationships with residents, small businesses, and workers in Dorchester and Roxbury. Identify community priorities through conversations, events, and listening sessions, and lead grassroots campaigns in response. Organize around affordable housing, economic opportunity, and neighborhood stability and preparedness. Mobilize community members to participate in civic life, policy processes, and public campaigns through flyering, phone banking, door-knocking, and tabling. Develop and support local leaders to advocate for community priorities and shape DBEDC's policy agenda. Strategic Leadership and Alignment Ensure all organizing efforts reflect community-driven goals. Collaborate closely with Workforce Development, Real Estate, Small Business, and Resident Services teams to integrate organizing into program delivery. Maintain regular strategy coordination with the Chief of Staff and CEO, surfacing community insights, policy opportunities, and learning. Represent DBEDC in coalitions and advocacy efforts, advancing shared goals and community benefits. Mentorship and Internal Learning Track community issues, campaign outcomes, and participation. Share stories, feedback, and recommendations to inform DBEDC's strategic direction. Support internal learning and reflection around DBEDC's role in community power-building. Supervision and Team Growth While this role does not currently include direct staff supervision, the Lead Community Organizer may supervise interns, fellows, or volunteers engaged in organizing and advocacy work. As DBEDC expands its organizing function, this position is expected to play a key role in building and mentoring a team. The ideal candidate will demonstrate the capacity to support others, delegate effectively, and cultivate leadership in emerging organizers and community leaders. What we are looking for (Required Qualifications) Experienced and Impactful Organizer: At least 5 years of community, labor, or issue-based organizing with a proven record of designing and leading successful campaigns that resulted in tangible wins. Strategic and Mature Leader: Brings sound judgment, self-awareness, and the ability to align community organizing with institutional goals. Self-Starter with Initiative: Demonstrated ability to work independently, manage multiple priorities, and follow through with minimal supervision. Accessible Communicator: Communicates clearly and confidently across written, verbal, and public platforms; communicates in a way that feels authentic, familiar, and grounded in real life. Meets people where they are, not where systems expect them to be. Persistent Relationship-Builder: Invests in long-term, authentic connections with residents, businesses, and partners. Power and Systems-Oriented: Understands the conditions that keep power and resources out of our communities and connects neighborhood-level work to broader political and economic systems. Possesses clarity about the frameworks that shape who has power-and who doesn't. Systems Thinker and Connector: Makes strategic links between community needs, program delivery, and policy impact. Data-Informed Storyteller: Able to track participation, community feedback, and campaign milestones, and communicate impact using both data and narrative. Technologically Proficient: Comfortable using technology including Microsoft Office, Salesforce, and project management systems (e.g., Asana, Trello). Multi-modal Organizer: Skilled in analog (flyering, phone calls, events) and digital outreach strategies. Preferred Skills and Experience Familiarity with Dorchester and Roxbury neighborhoods. Fluency in Cape Verdean Kriol, Haitian Kreyol, Black English Vernacular (BEV), Patois (or English-based Creole), Spanish, or other community languages/dialects. Lived experience aligned with the communities DBEDC serves. Supervisory experience. Other important details Don't be discouraged from applying if you don't “check all the boxes.” We appreciate the uniqueness of candidates, and there is no “perfect" resume! Salary range: $75,000-$85,000. Local travel within Boston, evening and weekend availability is required; regional or national travel may be required. Living Our Values At DBEDC, our culture is grounded in shared values: Accountability: We take ownership of our words, actions, and their impacts. Curiosity: We ask questions, try new things, and learn from experience. Collaboration: We build trusting relationships internally and externally. Transparency: We communicate directly, honestly, and with clarity. Innovation: We embrace change, challenge convention, and adapt with intention. Benefits DBEDC proudly offers a total compensation package that goes above and beyond, supporting your health, well-being, and work-life balance. Here's what you can look forward to: Health and Wellness Choose from several generous medical insurance packages with no waiting period. Employer-paid dental and vision coverage to keep you smiling. Access to Flexible Spending Accounts and the Dependent Care Assistance Program for added flexibility. Short-Term Disability, Long-Term Disability, Life Insurance, and Accidental Death coverage for peace of mind. On-demand Employee Wellbeing Services to help you thrive. Lifestyle and Perks Access exclusive discounts through our Perks at Work Program. Enjoy a flexible hybrid work environment, balancing work and life with ease. Time Off That Works for You Generous amount of vacation time to recharge and relax. Seventeen paid holidays, including your birthday, because you deserve to celebrate. Fifteen sick days for when you need to rest and recover. Three personal days for life's unexpected moments. Five volunteer days to give back. Future-Focused Benefits Save for your future with our 403(b)-retirement plan, featuring a generous employer contribution. Professional Development Grow your career with access to professional development opportunities, including workshops, conferences, and training programs. Collaborate and learn in a dynamic environment that encourages innovation and skill-building. At DBEDC, we're not just offering benefits, we're investing in you! Join us and experience a workplace that values your well-being and success while building a brighter future for Dorchester and beyond! About Dorchester Bay Economic Development Corporation (DBEDC) DBEDC is a Community Development Corporation (CDC) and a certified Community Development Financial Institution (CDFI). Founded in 1979, we work to build a strong, thriving, and diverse community in Boston's North Dorchester and Roxbury neighborhoods. We develop and preserve home ownership and rental housing across income levels. We create and sustain economic development opportunities for businesses and individuals. We build community through organizing, civic engagement, and leadership development. We are one of Boston's legacy agencies and most established community development organizations, with an annual operating budget of approximately $11 million and a staff of 32. At DBEDC, we welcome and encourage applications from all backgrounds and experiences, including those from unconventional career paths and anyone who can bring fresh perspectives and lived experiences to our team. Together, we aim to build an organization that reflects and celebrates the vibrancy of the communities we serve.
    $75k-85k yearly 60d+ ago
  • Community Outreach Coordinator

    Dorcas International 3.6company rating

    Liaison job in Providence, RI

    Empower Immigrant Communities at Dorcas International Community Outreach Coordinator Do you thrive on building relationships within the community in order to obtain partnerships that will secure resources for our clients? If so, perhaps Dorcas International is the place for you. With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, case management, clothing and household needs, and more. The Community Outreach Coordinator is responsible for expanding and maintaining partnerships and relations to external programming in the community in order to build internal capacity to enable staff to best navigate resources with clients. The coordinator will identify, establish, and build relationships within the community to engage and sustain partnerships. As our Community Outreach Coordinator, you will: Build and strengthen partnerships with community agencies through outreach and resource sharing, collaborative program development; contribute ideas and strategies to enhance service delivery. Facilitate collaboration between staff, service areas, and community partners to enhance services provided through the Walk-In Center by co-facilitating trainings and offering both on-site and off-site support for agency clients. Maintain effective communication and follow-up with current and prospective client populations, as well as relevant community partners and service providers. Work with the Communications team to ensure accurate and up-to-date information about agency programs and services is shared with community partners. Analyze community needs in collaboration with Case Management Services, utilizing program data to inform and improve service offerings. Partner with the Data Manager to develop and prepare programmatic reports that highlight outcomes and impact. Ensure that statewide agency collateral, materials, and resources are distributed and accessible across all agency programs. Represent Dorcas International at community events, workshops, festivals, and other public gatherings to increase the agencys visibility, promote services, and strengthen community engagement across Rhode Island. Support the Communications team in outreach, marketing, and promotional efforts for agency programs and services. The candidate should have the following: Minimum of a Bachelors Degree or equivalent experience required. At least 3 years subject matter expertise/experience highly preferred. Bilingual: Spanish, Ukrainian, Pashto preferred. Valid Drivers license and reliable transportation required. Strong interpersonal and rapport building skills; Ability to establish professional, cooperative relationships. Ability to identify problems and develop solutions. Ability to manage time and priorities effectively; strong multi-tasking ability. Team player who can collaborate with colleagues and community partners. Excellent organizational and documentation skills with a high degree of accuracy. Ability to communicate with and work with diverse populations/cultures. Ability to effectively send and receive verbal and written communications using the English language. Flexibility with respect to work hours and change which includes nights and weekends Ability to work across different service areas and to prioritize multiple projects. Ability to work within specific deadlines and deliver accurate and high-quality work. Must be computer literate; Skilled in MS Office and Adobe products. Be able to lift 10-20lbs. Why should you apply? Salary: $46,800-$51,500. Comprehensive health and dental benefits. Generous paid time off including vacation, sick days, and personal leave in addition to 13 paid holidays 403b retirement plan with employer contribution and life In-person position. Full-Time, 37.5 hours per week.
    $46.8k-51.5k yearly 21d ago
  • Community Outreach Specialist - Deaf & Hard of Hearing Professionals

    Partnership Employment

    Liaison job in Worcester, MA

    Pay: $19.00 per hour Job description: Community Outreach Specialist - Deaf & Hard of Hearing Professionals Worcester County Pay: $19.00 per hour Position Type: Full-Time (40 hrs) & Part-Time (28 hrs) | Weekdays | Hybrid after 90 days About the Role Do you believe every Deaf or Hard of Hearing person deserves the tools, support, and confidence to live independently? We are seeking Deaf and Hard of Hearing professionals fluent in ASL to join our team as Independent Living Specialists. In this role, you'll use your lived experience to empower others, providing advocacy, resources, and peer support throughout Worcester County. This position combines direct consumer support with community engagement, and offers the opportunity to make a meaningful impact while working in a supportive and inclusive environment. What You'll Do Provide one-on-one support to Deaf and Hard of Hearing individuals in their homes, the community, and our office. Assist consumers with setting goals, building life skills, and navigating services and systems. Offer peer guidance, encouragement, and advocacy. Share information, referrals, and access to community resources. Participate in workshops and local events. Travel locally to meet with consumers in various settings. What We're Looking For You identify as Deaf or Hard of Hearing. Fluency in American Sign Language (ASL). Reliable transportation and valid driver's license. Ability to work on-site for the first 90 days; hybrid schedule (3 remote days/week) available afterward. Availability Monday-Friday, daytime hours. Preferred Qualifications: Experience in human services or working with the Deaf community. Basic computer skills (email, databases, Microsoft Office). Compassionate communicator who can provide clear, supportive guidance. Benefits 401(k) with employer match Health, dental, and vision insurance Paid time off Flexible schedule Location: Worcester, MA 01602 (Hybrid after 90 days) Must be able to commute to Worcester, MA. Relocation required prior to start date if living outside the area. Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to Commute: Worcester County, MA (Required) Ability to Relocate: Worcester County, MA: Relocate before starting work (Required) Work Location: In person
    $19 hourly 8d ago
  • Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)

    Marigold Health

    Liaison job in Boston, MA

    Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services Reach out to potential members via text (SMS) message, cold calls, or mail Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it Support the relationship between Marigold and our provider partners Work towards targets and goals set by our contracts You have flexibility in your availability to work early mornings and/or evenings What You Have 2-3 years of experience in a community outreach role or in healthcare sales Ability to get a read on a person and make them feel comfortable You're working toward becoming a Certified Recovery Coach certification in MA or already are one Self-starter: you can work independently to get things done, even when it gets busy You can speak and write confidently, making sure everyone understands what you're saying Willingness and comfort travelling about 75% of the time to various places You're willing to adjust your schedule to meet people at times when our sites are busiest Comfort with Microsoft Office Suite and Google Calendar Excellent time management skills and ability to work with short timelines You can think critically and find solutions to challenges You thrive in a dynamic and exciting environment, working towards an important mission ...And it would be nice if you have: Experience working in healthcare Knowledge of peer services or recovery coaching Experience with using technology to improve healthcare Reporting, Compensation and Benefits You will report to Claire, our Director of Operations This is a full-time, exempt, salaried role The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses Equity Accrual of 20 days of PTO 9 days of sick time 8 paid company holidays and 2 floating holidays Company-paid health insurance premiums and 65% coverage of premiums for any dependents More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
    $50k-63k yearly Auto-Apply 60d+ ago
  • Integrated Care Team - Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Liaison job in Lawrence, MA

    Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals. Job Responsibilities and Performance Standards: HRSN Screening and follow-up Management For positive screening results, further assess and formulate a plan of care in order to address patient goals. Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports. Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals. Communicates patient updates to the ICT team and modifies plan of care as needed Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing) Engagement Establish trusting relations with patients to facilitate their connection to the primary care team. Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access. Conducts home visits and accompanies patients to appointments as needed to ensure compliance Updates ICT on outcomes of related engagement strategies Follow up on referrals from the population health team on hard- to -engage patients with quality gaps Refers clients to outreach and enrollment for health insurance coverage Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase. Transitions of Care Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services. Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization. Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities Engages (outreaches) with patients between visits either by phone, home, or community visits. Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals to improve skills and role-specific certifications or specialization Educates patients how to utilize mobile devices or computers for telehealth appointments. Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact. Performs chart reviews. Participates in ICT meetings. Complies with all applicable organizational and departmental policies. Other duties as assigned. Qualifications and Experience: Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire. CPR Certified. Bilingual English/Spanish speaking preferred. Working Knowledge of community resources and ability to assess and implement based on assessment. Effective problem solving and critical thinking skills including need for escalation. Demonstrated success in working as part of a multi-disciplinary team. Experience working with patients with chronic medical and behavioral health needs. Demonstrated experience working with diverse patient populations and workforce. Must be flexible and adaptable to change. Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed. Demonstrate the ability to work independently, while collaborating as needed with others if needed. Must demonstrate excellent interpersonal communication and written skills. Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature. Must demonstrate the basics of cultural competence when dealing with a diverse population. Must have a valid driver's license and access to reliable transportation. Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint. Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services. Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs. #GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 60d+ ago
  • Clinical Liaison, Home Care

    Brigham and Women's Hospital 4.6company rating

    Liaison job in Boston, MA

    Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Connect patients with the care they need-right in the comfort of their own homes! At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement. Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services. We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm. In this role, you will: * Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care. * Assess patient needs in collaboration with clinical teams and recommend appropriate home care services. * Navigate complex healthcare systems to remove barriers and improve patient access. * Maintain meticulous documentation to support clinical decision-making and compliance. * Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions. Job Summary Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings. Essential Functions * Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers. * Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways. * Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients. * Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital. * Conduct assessments to identify healthcare needs and gaps in the community. * Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public. * Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts. Qualifications Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required Licenses and Credentials Occupational Therapist Assistant [Massachusetts] Licensed Practical Nurse [Massachusetts] Physical Therapist Assistant [Massachusetts] Respiratory Therapist [Massachusetts] Licensed Clinical Social Worker [LCSW - Massachusetts] Licensed Independent Clinical Social Worker [LICSW - Massachusetts] Occupational Therapist [Massachusetts] Physical Therapist [Massachusetts] Registered Nurse [RN - Massachusetts] Speech-language Pathologist [Massachusetts] Licensed Mental Health Counselor [LMHC - Massachusetts] Experience Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required Additional Job Details (if applicable) Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey. At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence. Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today! Remote Type Hybrid Work Location 300 First Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $27.40 - $39.90/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $27.4-39.9 hourly Auto-Apply 37d ago
  • Community Outreach Coordinator

    Dorcas International 3.6company rating

    Liaison job in Providence, RI

    Empower Immigrant Communities at Dorcas International Community Outreach Coordinator - Do you thrive on building relationships within the community in order to obtain partnerships that will secure resources for our clients? If so, perhaps Dorcas International is the place for you. With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, case management, clothing and household needs, and more. The Community Outreach Coordinator is responsible for expanding and maintaining partnerships and relations to external programming in the community in order to build internal capacity to enable staff to best navigate resources with clients. The coordinator will identify, establish, and build relationships within the community to engage and sustain partnerships. As our Community Outreach Coordinator, you will: Build and strengthen partnerships with community agencies through outreach and resource sharing, collaborative program development; contribute ideas and strategies to enhance service delivery. Facilitate collaboration between staff, service areas, and community partners to enhance services provided through the Walk-In Center by co-facilitating trainings and offering both on-site and off-site support for agency clients. Maintain effective communication and follow-up with current and prospective client populations, as well as relevant community partners and service providers. Work with the Communications team to ensure accurate and up-to-date information about agency programs and services is shared with community partners. Analyze community needs in collaboration with Case Management Services, utilizing program data to inform and improve service offerings. Partner with the Data Manager to develop and prepare programmatic reports that highlight outcomes and impact. Ensure that statewide agency collateral, materials, and resources are distributed and accessible across all agency programs. Represent Dorcas International at community events, workshops, festivals, and other public gatherings to increase the agency's visibility, promote services, and strengthen community engagement across Rhode Island. Support the Communications team in outreach, marketing, and promotional efforts for agency programs and services. The candidate should have the following: Minimum of a Bachelor's Degree or equivalent experience required. At least 3 years' subject matter expertise/experience highly preferred. Bilingual: Spanish, Ukrainian, Pashto preferred. Valid Drivers' license and reliable transportation required. Strong interpersonal and rapport building skills; Ability to establish professional, cooperative relationships. Ability to identify problems and develop solutions. Ability to manage time and priorities effectively; strong multi-tasking ability. Team player who can collaborate with colleagues and community partners. Excellent organizational and documentation skills with a high degree of accuracy. Ability to communicate with and work with diverse populations/cultures. Ability to effectively send and receive verbal and written communications using the English language. Flexibility with respect to work hours and change which includes nights and weekends Ability to work across different service areas and to prioritize multiple projects. Ability to work within specific deadlines and deliver accurate and high-quality work. Must be computer literate; Skilled in MS Office and Adobe products. Be able to lift 10-20lbs. Why should you apply? Salary: $46,800-$51,500. Comprehensive health and dental benefits. Generous paid time off including vacation, sick days, and personal leave in addition to 13 paid holidays 403b retirement plan with employer contribution and life In-person position. Full-Time, 37.5 hours per week.
    $46.8k-51.5k yearly 20d ago
  • Community Support Services - Harm Reduction Specialist

    Greater Lawrence Family Health Center 3.9company rating

    Liaison job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Support Services Harm Reduction Specialist to join our HIV and Infectious Disease Prevention Team. The Harm Reduction Specialist will provide an array of onsite and community (mobile) based harm reduction and screening services including but not limited to street and venue based outreach, prevention, counseling, integrated screening and linkage services to groups identified at highest risk for HIV/AIDS, STI's, Viral Hepatitis and latent tuberculosis as defined by the Massachusetts Department of Public Health Bureau of Infectious Disease and Laboratory Services (BIDLS). The Harm Reduction Specialist will be phlebotomy trained or receive training in the first 18 months of employment in order to provide confidential screening services for HIV, Hepatitis C, Syphilis, Chlamydia, Gonorrhea, and Latent Tuberculosis. This position will recruit, screen and link individuals who test positive with HIV, HCV, STI's, and/or TB results and/or at high risk for HIV, HCV, STI, or TB to appropriate levels of care, treatment, and supportive services through short term care coordination and navigation. The Harm Reduction Specialist will also provide overdose education and prevention, Narcan enrollment and Syringe Services (distribution of sterile injection equipment and syringe pick-up). Some evenings and weekends required. Assesses clients' risk factors including sexual and substance use behaviors. Conducts HIV/STI/viral Hepatitis counseling and screening sessions both in individual and group settings in an appropriate cultural and linguistic manner. This includes pre and post-test counseling and health education regarding HIV/STI/HCV infections, transmission, testing, treatment and prevention. Assists in the preparation and giving of test results and documents test result delivery. Assists and educate clients in the development of a risk reduction plan and distributes all appropriate harm reduction materials such as condoms, bleach kits and syringes, safe disposal containers and harm reduction materials both onsite and community based. Collects specimens via venous blood draw and /or urine specimen for HIV/STI/HCV and coordinates transport to the State Laboratory for processing. Conduct mobile phlebotomy during venue based outreach. Provide low threshold interventions to active substance users and drug users (IDUs) and coordinates detoxification services. Follows established GLFHC and MDPH protocols including but not limited to safe handling, storing and disposal of syringes. Collects from clients used injecting and smoking equipment from clients and in the community and safely and appropriately disposes of them. Completes daily, weekly or monthly paperwork. Assists Supervisor and Coordinator with gathering, counting and writing data needed for submission of reports to funders on a monthly, quarterly and yearly basis (or as needed). Qualifications Skills and Abilities Certified phlebotomist or willing to become trained within 18 months of employment Certified Application Counselor or willing to become trained within the first 6 months of employment Valid Massachusetts Driver's license and access to reliable transportation. Takes initiative, strong problem-solving abilities, attention to detail, ability to follow-through; excellent communications abilities; able to work under pressure, meet inflexible deadlines, and set priorities Demonstrated computer skills (Microsoft Outlook, Excel and Word) Ability to handle multiple tasks and prioritize assigned duties Strong communication skills, both interpersonal and well-written documentation This position requires evening and weekend hours. Education Associates Degree in Human Services field or two years of relevant work experience. Experience Experience working with priority population as mentioned above strongly preferred. Strong knowledge of substance use, HIV, STI's, and HCV and its transmission and prevention and community resources Bilingual/bicultural (English/Spanish) preferred. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $30k-42k yearly est. 60d+ ago

Learn more about liaison jobs

How much does a liaison earn in Worcester, MA?

The average liaison in Worcester, MA earns between $27,000 and $88,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Worcester, MA

$49,000

What are the biggest employers of Liaisons in Worcester, MA?

The biggest employers of Liaisons in Worcester, MA are:
  1. Conifer Health Solutions
  2. Tufts University
  3. Worcester Public Schools
  4. United Surgical Partners International
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