Enterprise Data Engagement & Communications Leader
Liberty Mutual job in Boston, MA
Engagement & Communications Leader Our Department: Introduction to Enterprise Data & Data Science (ED&DS) As we look toward the future, it's clear that data will be the cornerstone of our industry. The market leaders will be those who can manage and utilize data at scale-reliably, securely, and intelligently. Capitalizing on data is a strategic imperative for all business units and functions at Liberty Mutual. The Enterprise Data & Data Science (ED&DS) department's purpose is to optimize the return on our data and data science investments through common capabilities and services. We achieve this through a federated operating model supporting over 1,000 Data and Data Science professionals. In this role, you will join a team of Data and Data Science experts in ED&DS, focusing on advancing talent and governance maturity across these professionals through unified strategies, training programs, and talent practices.
Our Team: How You'll Contribute
Help us prepare for this future by joining the strategy team within the Enterprise Data & Data Science (ED&DS) department. In this position, you'll collaborate across teams to ensure we become a top destination for data talent, promoting career development and community engagement to cultivate high-performing data professionals. This role demands strategic thinking, deep collaboration, and a willingness to navigate ambiguity to build skills for the future within the data community at Liberty.
Responsibilities: What You'll Do
* Project & Portfolio Execution: Lead and coordinate execution across multiple strategic initiatives including Town Halls, upskilling programs, community engagement activities and talent practices. Act as a central point of accountability to ensure timely delivery and alignment with team priorities.
* Communications Enablement: Maintain key communications channels such as newsletters, scorecards, and internal sites (my Liberty). Manage a communication calendar and toolbox to drive alignment of portfolio messaging across the ED&DS team. Support executive communications preparation as needed, focusing on clear and timely messaging aligned to business needs.
* Community Engagement: Help build a vibrant and connected data community by coordinating and scaling events such as Town Halls, managing collaboration platforms like Teams, and executing upskilling initiatives. Continuously evaluate satisfaction and engagement drivers (through surveys, stakeholder feedback, adoption measures, etc.) to ensure our efforts deliver meaningful impact and strengthen community bonds.
What Success Looks Like:
* Consistent, on-time delivery of talent and community engagement initiatives with measurable impact.
* High adoption and engagement across communications platforms and training programs.
* Clear, proactive written and verbal communication drives alignment and momentum across diverse stakeholder groups.
* Ability to navigate ambiguity and adapt priorities smoothly in a dynamic environment.
* Excellent project and stakeholder management, ensuring we are closely aligned with key stakeholders and are driving cross-functional collaboration effectively and efficiently.
* Experience working in or closely with data and data science personas (e.g., Data Strategist, Data Steward, Data Product Owner, Data Engineer, etc.), with a solid understanding of how they work and what they need to be successful.
This is a range posting. Candidates will be considered at the appropriate level based on experience and qualifications
* Senior Business Analyst : $95,800- $135,500. Annual FTO days (Flexible Time Off): 20
* Principal Business Analyst I: $108,000 - $153,000. Annual FTO days (Flexible Time Off): 20
Qualifications
* Strong written and oral communication skills required
* Experience in communicating recommendations to senior business leaders preferred
* BA/BS, or relevant work experience, in Computer Science or related field preferred
* MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative discipline strongly preferred
* 5-7+ years of experience working as a data persona or closely partnering with data personas (e.g., data strategist, data product owner, data solutionist, data steward, data engineer, data scientist, etc.) including upskilling and communications experience in this space
* Ability to work EST
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplySenior Data Engineer - Cloud Data Warehousing (Investments Technology)
Liberty Mutual job in Boston, MA
Are you passionate about data and excited to shape the future of investing through innovative technology? Do you thrive in an inclusive, collaborative environment where your ideas are valued? Are you curious, adaptable, and eager to learn and innovate? If so, come build with us at Liberty Mutual Investments.
Liberty Mutual Investments manages Liberty Mutual Insurance Group's global financial assets across public and private domains, to create capital and generate income. With over $100 billion in AUM and staffed with 300+ investment, finance and operations professionals located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.
Note: This role has a hybrid work arrangement (2x per week) in our Boston, MA office.
Job Description
At Liberty Mutual Investments Technology, we are seeking a highly skilled Senior Data Engineer to join one of our core data teams that is building Data Warehouse solutions in Snowflake. In this role, you will design and build scalable ETL pipelines and leverage native Snowflake capabilities to deliver high-quality, cloud-based data products. Your work will be central to powering advanced investment insights, enabling data-driven decisions, and shaping the evolution of our modern data platform. This is a high-impact opportunity to apply your technical expertise, grow your career within a collaborative, forward-thinking team, and tackle meaningful challenges that influence the future of our investment portfolio
Key Responsibilities
* Work in a Data and Analytics squad to design and build robust data pipelines that deliver high-quality insights to our investment teams.
* Collaborate with diverse teams of data engineers and product partners who believe in continuous learning, respectful collaboration, and inclusive data solutions.
* Build and optimize scalable, reliable, high-performance automated data pipelines and solutions using Snowflake and AWS.
* Drive data quality, governance, and observability practices throughout the development lifecycle.
* Stay current with industry trends and best practices in data engineering and recommend improvements to existing processes.
* Contribute to a culture of learning by mentoring junior engineers, participating in code reviews, and promoting engineering excellence and best practices.
Qualifications
Qualifications
* A bachelor's degree in technical or business discipline, or equivalent experience.
* 5+ years of experience in data engineering, with designing, building, and optimizing scalable data pipelines and architecture.
* Design and build data provisioning workflows/pipelines, extracts, data transformations, and data integrations using Snowflake cloud-native features in an AWS cloud environment.
* Intermediate experience using Python for data transformation, integration, and automation.
* Hands-on experience with modern public cloud-based data platforms-Snowflake, AWS (e.g., S3, Glue, Lambda).
* Proficiency with ETL/ELT pipelines and patterns for loading data warehouses and data lakes.
* Hands-on experience building and deploying CI/CD pipelines (e.g., GitHub Actions, Bamboo, or similar tools).
Bonus Skills
* Exposure to the Investments or Finance domain is highly desirable.
* Familiarity with building and consuming APIs (e.g., REST, API Gateway).
* Awareness of security best practices, including access control, authentication, and secure processing.
*
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplySr. Deputy Litigation Counsel
Boston, MA job
UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
This Sr. Deputy Litigation Counsel role reports to the UnitedHealth Group (UHG) Chief Litigation Officer and provides thought and practical leadership, is accountable for litigation matters across the company, and provides thoughtful and practical leadership to a team of litigation professionals. This role develops strategies and leads a team of attorneys and other legal professionals to ensure the necessary day-to-day business support to achieve successful performance and results. Responsibilities of this role include, but are not limited to:
Position Description
Manage the UHG litigation strategy and execution.
Keep abreast of legal changes that impact our organization while also overseeing litigation matters on behalf of the company.
Actively manage the strategic defense of complex domestic and global regulatory and investigatory matters and litigation.
Appear in court or arbitrations, as appropriate.
Manage, lead, and develop a team of professionals dedicated to supporting all UHG lines of business and functional areas.
Manage and oversee external legal counsel including managing budgets, directing litigation and investigation strategies, reviewing, and finalizing pleadings, mediation/arbitration statements, and settlement agreements, and ensuring cost-effective and high-quality legal representation.
Effectively build and strengthen relationships with constituents across the organization to understand the business issues and effectively manage legal risk.
Provide legal counsel and guidance to executive leadership on litigation risks.
Work at the highest advisory level to perform the most complex legal analysis and assignments.
Identify legal and regulatory trends that may impact the business and keep executives abreast of trends /changes.
Protect and represent the organization's rights in contract negotiations, settlements, and litigation.
Develop and maintain relationships with key government regulatory authorities.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Juris Doctor (JD) degree from an accredited law school.
Minimum 12 years of litigation and investigation experience with a focus on healthcare law either in a law firm or in-house counsel, as well as experience interacting with federal and state regulators.
Proven track record of providing strategic legal advice to senior executives and navigating complex legal issues in the healthcare industry.
Solid leadership skills with demonstrated ability in managing and developing others, including leading and developing large teams and overseeing outside counsel.
Excellent written and oral communication, strategic decision-making, analytic, negotiation, and interpersonal skills, with the ability to drive results and effectively interact with internal and external stakeholders at all levels in a heavily matrixed environment.
Professional experience demonstrating Enterprise Insight, Critical Thinking and Uncertainty and Ambiguity Comfort.
Ability to effectively build and nurture relationships with constituents across the enterprise to understand business issues and effectively manage legal risk.
Commitment to upholding the highest ethical standards and maintaining confidentiality of sensitive information.
Familiarity with the laws and regulations governing healthcare.
Preferred Qualifications
Based in Washington, D.C. or Eden Prairie, MN.
Ability to travel as needed.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The salary for this role will range from $225,000 to $375,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Senior Health Care Litigation Leader
Boston, MA job
A leading health care company seeks a Sr. Deputy Litigation Counsel to manage litigation strategy and lead a team. Candidates must have a Juris Doctor degree and 12+ years of experience in healthcare law. The role involves oversight of litigation matters and providing legal counsel to executives. Competitive pay and comprehensive benefits are offered, with a salary range of $225,000 to $375,000 annually.
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Bilingual Customer Benefit Advisor I
Boston, MA job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
Minimum starting hourly rate is $22.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
**Principal Duties and Responsibilities**
+ Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
+ Meet or exceed company goals and metrics to guarantee the best experience for customers.
+ Be open and motivated by feedback and guidance to be at your best for customers.
+ Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
+ Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
+ Reliable attendance in accordance with contact center attendance guidelines.
+ Successfully complete all required training and associated support periods.
+ Ability to obtain information from multiple systems and relay to customers in a seamless manner.
+ Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
+ Utilize resources and tools to accurately respond to customer inquiries.
+ Demonstrate a passion for the values outlined in value statements.
+ May perform other duties as assigned.
**Job Specifications**
+ 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
+ Highschool diploma or GED required.
+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
+ A passion for helping customers and exceeding their expectations with high integrity.
+ Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages.
+ Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish.
+ Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
+ Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
+ Familiarity with Microsoft applications such as Outlook, Word, and Excel.
+ Intellectual curiosity and a desire to continually learn and grow.
+ An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
+ Dependability - being available when needed by teammates and customers.
+ Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
+ Must meet attendance requirements and in office expectations when applicable.
~IN3
\#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Insurance Advisor Sales Trainee
Boston, MA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service, Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
10
**What Is the Opportunity?**
Are You a New Grad? Launch Your Career in Insurance Sales!
What You'll Do:
Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage.
Your Growth Journey:
-Comprehensive Paid Training: we invest in making you an expert
-Real Impact from Day One: manage your client relationships and close deals
-Master Consultative Selling: no pushy tactics, just genuine problem-solving
What Success Looks Like:
-Converting warm leads to customers, no cold calling required.
-Build lasting client relationships through strategic outbound communication.
-Analyze customer needs and recommend tailored insurance coverage
-Drive revenue through authentic, consultative conversations
-Thrive in a fast-paced, results-driven environment
The Package:
-Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K.
-Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more!
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future.
*As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Senior, Data Science
Liberty Mutual job in Boston, MA
Are you looking for a hands-on role at the cutting edge of Generative AI research and solutioning in insurance? Do you want to design and implement science-driven GenAI features spanning multimodal data such as imagery, structured data, text, and audio that can transform pricing, risk evaluation, and product innovation?
The Modeling Sophistication Deep Learning Research team is seeking a highly skilled technical leader who combines strong research depth with practical engineering ability. In this role, you will be both building end-to-end GenAI solutions yourself and providing technical direction, mentorship, and influence to peers and partners. You will explore novel architectures, LLM-based pipelines, retrieval-augmented generation (RAG) applications and evaluation, multimodal fusion, and generative approaches for creating new features, while ensuring seamless integration into Liberty Mutual's business applications.
This position is ideal for someone with deep curiosity, tenacity, and the drive to scale the impact of GenAI research across diverse insurance products without traditional managerial responsibilities.
This role may have in-office requirements based on candidate location.
Level of position offered will be based on skills and experience at manager discretion*
The successful candidate will:
* Have a proven track record of developing GenAI-driven solutions (e.g., LLMs, multimodal models, diffusion models, foundation models) for complex real-world use cases.
* Be fluent in hands-on development, from data wrangling to model training/fine-tuning, evaluation, and deployment.
* Possess strong expertise in AWS-native tech stack and MLOps best practices.
* Bring practical experience in scaling GenAI models and services for business-facing applications.
* Demonstrate the ability to translate cutting-edge GenAI research into features with measurable business impact.
* Provide technical leadership and guidance, influencing best practices, solution architectures, and research directions across teams.
* Value collaboration with engineers, researchers, and business partners to bring novel science-based ideas to market.
Responsibilities:
* Research, design, and build GenAI-powered feature pipelines, including text, vision, audio, and multimodal integrations.
* Serve as a subject matter expert for GenAI solutioning in insurance use cases (pricing, claims, underwriting, product innovation). Prior Insurance knowledge / experience is not required.
* Manage (or help manage for Asst Dir role) the end-to-end lifecycle of generative models and features, including training, fine-tuning, deployment, monitoring, and CI/CD pipelines.
* Research and apply retrieval-augmented generation (RAG) techniques, including developing pipelines, optimizing retrieval strategies, and evaluating RAG system performance.
* Drive MLOps best practices for scalable deployment of LLMs and other generative models in production environments.
* Mentor peers and junior scientists/engineers through technical guidance and code-level contributions, without direct line management.
* Collaborate with vendors and internal partners to evaluate and integrate external GenAI tools, foundation models, and datasets.
* Partner with the broader research and data science community to advance state-of-the-art methodologies and foster cross-team knowledge sharing.
* Communicate findings and strategic recommendations to leadership, ensuring business and technical alignment.
Qualifications
* Broad knowledge of predictive analytic techniques and statistical diagnostics of models.
* Advanced knowledge of predictive toolset; reflects as expert resource for tool development.
* Demonstrated ability to exchange ideas and convey complex information clearly and concisely.
* Ability to establish and build relationships within and outside the organization.
* Ability to give effective training and presentations to management and other groups.
* Ability to use results of analysis to persuade team, department management or senior management to a particular course of action.
* Broad knowledge of business drivers and market context.
* Has a value driven perspective with regard to understanding of work context and impact.
* Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyChief Counsel for Global Risk Solutions Office of Underwriting & Risk Office
Liberty Mutual job in Boston, MA
Global Risk Solutions Legal (GRS Legal) is seeking an exceptional attorney to serve as the strategic, proactive client partner and lead counsel to the GRS's Global Office of Underwriting (OOU) and as a key legal advisor to the GRS Chief Risk Officer. This senior role provides primary legal counsel for global underwriting strategy and risk governance across GRS, coordinating seamless support from Global Legal & Compliance (GL&C) subject matter experts to enable the OOU to establish consistent views of risk and appetites for GRS's major metalines, develop global product strategies, and execute global product plans. The Chief Counsel serves on multiple senior and executive leadership teams across GRS and Global Legal & Compliance, including underwriting and enterprise leadership groups.
Key responsibilities
Serve as strategic, proactive lead counsel for GRS's Global Office of Underwriting (OOU), and its senior leaders and governance bodies.
Provide primary legal counsel to the OOU, coordinating and synthesizing legal input across GL&C to deliver seamless, business-oriented guidance that enables:
Consistent and globally aligned risk views and appetites across GRS's four major metalines
Development and governance of global product strategies and execution of product planning
Effective underwriting governance, sensitive topics escalation, and reputational risk management
Deliver legal counsel on complex or novel issues requiring original and creative analysis; conduct comprehensive research and analysis in specialized areas and direct, focus, and refine comprehensive research carried out by other legal professionals.
Advise and partner with leaders across GRS to provide strategic legal guidance on business priorities; identify, manage, and mitigate legal, regulatory, and reputational risk exposures; influence strategies and decisions to drive better outcomes.
Anticipate, monitor, and interpret external legal and regulatory developments that may constrain or impact underwriting strategies, risk appetites, product decisions, and operations; translate regulatory trends into actionable guidance.
Provide practical and timely legal guidance on GRS underwriting strategies.
Advise on high-profile risk management issues, including sensitive topics and reputational risks, ensuring robust governance and escalation pathways.
Represent GL&C across numerous key committees, councils, and forums.
Required competencies
Exceptional leadership skills with proven ability to influence and communicate effectively at all levels of the organization; adept at managing multiple stakeholder relationships in a fast-paced, global environment
Understanding of GRS business strategy and the global insurance industry environment, including underwriting governance, product development, and ERM
Applies legal, business, and financial acumen to develop and implement strategies and plans that enable GL&C, GRS, and Liberty Mutual Group goals
Ability to connect dots, surface trends and patterns, promote risk awareness, and mitigate liabilities across complex, multi-jurisdictional operations
Builds trust and collaborative relationships across multiple stakeholder groups; drives needed collaboration across GL&C to ensure seamless legal support to the business
Acts with urgency and drives continuous improvement; champions operational excellence, simplification, and measurable impact
What you'll bring
Strategic mindset and business orientation; comfort with ambiguity and novel issues.
High integrity, sound judgment, and discretion in handling sensitive topics.
Proactive, pragmatic problem solver who enables smart risk-taking and innovation while maintaining robust governance and compliance.
Inclusive leadership style; ability to mentor and develop legal talent across geographies.
Location: Flexible within Liberty's GRS footprint. Some travel, including international, required to support global stakeholders.
Qualifications
Juris Doctor (JD) from an accredited law school; active bar membership in good standing.
10+ years of progressively responsible legal experience, including significant in-house or law firm experience advising global P&C insurers or reinsurers on underwriting, product, and risk governance.
Expertise across commercial lines; demonstrated experience with complex underwriting issues, product development, and emerging risks (e.g., PFAS, climate-related risks, AI/algorithmic risks, social inflation).
Knowledge of enterprise risk management frameworks and principles; experience contributing to or leading risk committees and cross-functional governance bodies.
Exceptional analytical, research, and writing skills; proven ability to translate regulatory developments into actionable, business-oriented guidance.
Demonstrated success counseling senior executives and product leaders, influencing strategy, and driving outcomes in matrixed, global organizations.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyAV Technician, Investments Technology
Liberty Mutual job in Boston, MA
This role is for an Audio-Visual Technician that will provide high-quality audio-visual support for conference rooms and executive meetings, and hybrid/virtual engagements across Boston and New York City office locations. This role requires strong technical knowledge, excellent communication skills, and the ability to deliver seamless AV experiences for high-visibility events. The technician will serve as a primary resource for equipment setup, meeting management, live event operation, troubleshooting, and preventative maintenance
within conference rooms and executive spaces. The ideal candidate is proactive, customer-focused, and able to operate independently while coordinating with cross-functional teams, senior leaders, and technical partners. Regular travel between Boston and NYC is required.
Key Responsibilities
Event Support & Meeting Management
Provide full-service AV support for executive meetings, all-hands sessions, town halls, board meetings, and special events.
Manage the end-to-end AV lifecycle for events, including pre-production planning, setup, live operation, and post-event breakdown.
Coordinate and run hybrid meetings, ensuring seamless integration between in-room participants and remote attendees.
Act as the primary point of contact for event stakeholders, including executives, presenters, and meeting organizers.
Conduct pre-event tech checks (audio, video, microphones, playback, lighting, connectivity).
Provide real-time troubleshooting during live sessions to minimize disruptions.
Support webcast and streaming technology as needed.
Equipment Setup, Operation & Troubleshooting
Operate and support AV systems including video conferencing platforms (Teams/Zoom), digital displays, sound systems, switchers, control panels, cameras, and microphones.
Monitor equipment functionality during events and intervene immediately when performance issues arise.
Maintain knowledge of room control systems (Q-Sys, etc.) and collaborate with engineering teams for system-level support.
Preventative Maintenance & System Health
Perform scheduled preventative maintenance on conference room and event-space AV systems.
Inspect equipment for wear, calibration, firmware updates, and proper operation.
Document system issues and track resolutions through ticketing or asset management systems.
Work with vendors and facilities/IT teams to coordinate repairs and upgrades.
Keep accurate inventories of AV equipment, cables, accessories, and spares.
Customer Service & Communication
Deliver professional, courteous, and high-touch support to executive leadership and meeting organizers.
Translate technical concepts into clear guidance for non-technical users.
Provide training or quick-start instruction for staff on room systems and meeting technology.
Travel & Logistics
Travel regularly between Boston and NYC to support executive-level meetings and corporate events.
Adapt quickly to different room setups, facility environments, and stakeholder needs across locations.
Qualifications
5+ years of experience in AV/IT support, event production, or a similar technical role.
Strong knowledge of video conferencing platforms (Teams, Zoom), hardware codecs, digital audio/video systems, and AV signal flow.
Experience with professional AV hardware (mixers, DSPs, microphones, switchers, cameras).
Ability to work under pressure during live events with professionalism and composure.
Strong interpersonal skills and customer-service orientation.
Ability to support executive-level meetings with confidentiality and polish.
Willingness and ability to travel frequently between Boston and NYC
Networking experience a plus
CTS certification preferred
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyManager, Engineering/Tech Lead (Guidewire PolicyCenter)
Liberty Mutual job in Boston, MA
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
Engineering Manager / Tech Lead: Guidewire PolicyCenter Platform
Job summary:
Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates a motivating environment and ensures the team is constantly learning and delivering quality code. Understands tools, architecture, security, and scalability needs for assigned team(s); provides technical engineering guidance, especially with less experienced team members. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Champions agile methodology and practices. In addition, this role owns the technical delivery and ongoing health of the Guidewire PolicyCenter platform (part of Liberty Mutual's Unified Insurance Platform), ensuring scalability, reliability, maintainability, security, and upgradeability. Partners closely with Guidewire, Architecture, Product, Security, and Tech Enablement, establishes enterprise-grade policy data governance and stewardship, and demonstrates platform ROI through data and metrics.
Hiring Manager: Rahul Sadhineni
Responsibilities:
* Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners.
* Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog.
* Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies.
* Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards.
* Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring.
* Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions.
* Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load.
* Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability.
* Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI.
* Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management.
* Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience.
* Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment.
* Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal).
Day-to-Day Responsibilities:
* Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release.
* Remove blockers, manage interdependencies, and align work across teams toward product goals.
* Define platform KPIs, dashboards, and reporting to provide transparency and drive action.
* Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost.
* Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails.
* Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs.
* Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data.
* Establish and enforce data governance policies (definitions, ownership, access, retention, classification), aligned with Liberty Mutual and regulatory standards.
* Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data.
* Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model.
* Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access).
* Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship.
* Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load.
What success looks like
* A high-performing team with clear ownership, strong technical depth, and platform accountability.
* A scalable, reliable platform that supports growing product complexity and engineering throughput.
* Engineers move faster and safer thanks to high-quality tooling, automation, and platform abstractions.
* Platform infrastructure meets or exceeds targets for reliability, performance, and compliance.
* Infrastructure is a strategic enabler, not a bottleneck.
Qualifications
* Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment.
* 3 years in a leadership role preferred.
* Role-Specific qualifications
* 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership.
* Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery.
* Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience.
* Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code.
* Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments.
* Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication.
* Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement.
* Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills.
Highly qualified candidates will have:
* Expert-level Guidewire PolicyCenter experience (Configuration, Integration, and Edge/Digital APIs); proven experience leading PolicyCenter implementations and upgrades or a similar experience with another SaaS platform
* Familiarity with Kafka or managed messaging systems in real-world production use.
* Experience with event-driven and service-oriented architectures, microservices, identity, and access control.
* Experience managing platforms for multi-tenant SaaS applications.
* Background with observability systems (metrics, logging, tracing) and reliability tooling.
* Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals.
* Preferred: Guidewire PolicyCenter ACE Certification (10.0 or higher).
* Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation).
* Hands-on work with data quality and observability tools (e.g., Great Expectations, Monte Carlo, Soda) and schema registries (e.g., Confluent).
* Deep understanding of Guidewire PolicyCenter data model and its upgrade/extension patterns; ability to align enterprise data needs with GW configurations.
* Expertise in defining and managing API and event-based data contracts (OpenAPI/AsyncAPI, Avro/Protobuf) and secure data access (RBAC/ABAC).
* Proven ability to operationalize data stewardship: clear ownership, auditable lineage, measurable quality, and compliant retention for policy data.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyDirector II/Senior Director - Enterprise AI/ML Technology Product Management
Liberty Mutual job in Boston, MA
As the Director II/Senior Director - Enterprise AI/ML Technology Product Management, you will lead a team of Product Managers driving Liberty Mutual's next-generation AI/ML infrastructure. Your products empower hundreds of data scientists and engineers to efficiently build, train, and deploy advanced models that deliver measurable business value across the enterprise.
The Enterprise Data & Data Science (ED&DS) Product team was established to provide centralized product support and expertise to data science teams across our global organization. We focus on developing best-in-class AI/ML technologies, driving convergence on how AI/ML is executed at Liberty Mutual and support enterprise AI programs. If you're an experienced product leader who thrives at the intersection of strategy, technology, and execution and you're passionate about shaping the future of AI/ML at a Fortune 100 company this is the opportunity for you.
________________________________________
Key Responsibilities
* Set Vision & Strategy: Define and evolve the enterprise AI/ML technology strategy, aligning it with business objectives and emerging industry trends.
* Product Leadership: Guide the creation and delivery of infrastructure, tooling, and platforms that enable scalable, secure, and efficient AI/ML model development and deployment.
* Cross-Functional Collaboration: Partner with data scientists, ML engineers, software engineers, and technology leaders to translate enterprise needs into actionable product roadmaps.
* Portfolio Management: Lead prioritization and trade-off decisions across multiple product areas, ensuring resource alignment and delivery against strategic objectives.
* Metrics & Impact: Establish KPIs to measure product adoption, performance, and business impact using insights to guide continuous improvement.
* People Leadership: Manage, mentor, and develop a high-performing team of product managers.
________________________________________
What You Bring
* Deep AI/ML Understanding: Strong grasp of MLOps, LLMOps, data science infrastructure, and the organizational challenges of scaling AI/ML solutions.
* Proven Product Mastery: Product management with demonstrated experience leading large-scale AI/ML or data technology products.
* Strategic Agility: Ability to make data-informed decisions amid uncertainty and ambiguity.
* Collaboration & Influence: Strong track record of fostering alignment across complex organizations.
________________________________________
Key Leadership Traits
* Visionary: You connect technical depth with strategic foresight to shape the enterprise AI/ML roadmap.
* Customer-Centered: You start from user needs, translating challenges into scalable, impactful solutions.
* Collaborative Influencer: You inspire trust and alignment across disciplines and organizational boundaries.
* Results-Oriented: You measure success through outcomes, not output, balancing innovation with execution.
* Director II, Data Products: $160,500- $226,000. Annual FTO days (Flexible Time Off): 20
* Senior Director, Data Products: $183,800 - $245,300. Annual FTO days (Flexible Time Off): 25
Qualifications
* Director II-Bachelor`s degree in quantitative field with 10+ years of related experience within data/data science science or technology product management
* Senior Director-Bachelor`s degree in quantitative field with 15+ years of related experience within data/data science or technology product management
* Prior experience effectively managing large teams
* Master`s degree preferred
* Management experience preferred
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplySenior Analyst, Direct Lending - Liberty Mutual Investments
Liberty Mutual job in Boston, MA
The Company
Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.
Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty's promises.
LMI offers the best of both worlds - the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.
Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our capabilities and our toolkit in support of our mission. We invest across diverse asset classes, financial structures, and industries, including real estate, digital infrastructure, healthcare, renewable energy, and technology-with the aim of creating value and powering innovation. We pride ourselves on our extensive network of mutually beneficial partnerships, and we use our substantial influence, capital, and energy to drive towards a better future. #LMI
The Position
LMI is actively searching for a Senior Analyst to join the Direct Lending team. This individual will be an integral member of the leveraged financed platform within the Global Credit Markets business. Dedicated to the Direct Lending strategy, this Senior Analyst will have responsibilities that provide for significant ownership of the end-to-end private credit investment process including sourcing, underwriting and ongoing portfolio monitoring of private loans.
Responsibilities:
Contribute as an integral member of the team to invest in private debt financings across the capital structure, with an emphasis on unitranche, first lien, and second lien loans
Support the investment process from start to finish, working closely with Team Leaders and Credit Research to conduct company and industry research, develop investment recommendations, and to manage loan positions post-closing of the initial investment
Contribute to the preparation of the investment committee memorandums (complete with financial projections) and support Team Leaders in the presentation of the team's investment recommendations to internal investment committees
Assist Team Leaders in the evaluation, structuring, and negotiation of economic and legal terms at both the term sheet stage and during final documentation
Actively monitor the performance of existing investments and maintain relationships post-close with key investment participants, including the Borrower / Sponsor and Agent; provide detailed updates to team members during scheduled portfolio reviews and as needed on an ad-hoc basis
Collaborate cross-functionally with additional LMI teams including Legal, Finance, Accounting and Risk Management to execute transactions and manage the portfolio
Engage externally with other market participants (e.g. other direct lenders and buyside investors, bankers, advisers, and third-party consultants) as part of the overall investment process
Support relationship coverage with private equity firms across the lower, middle, and large market, as well as other deal sources to help meet the team's origination targets
Qualifications
3+ years of experience, including a minimum of 1+ years in investing, preferably within the direct lending / private credit space
Previous experience in underwriting and monitoring credit investments
Proven ability to interact with, assess, and build relationships internally as well as externally, with Borrowers, Sponsors and other market participants
Previous experience with credit agreement documentation and/or other relevant legal documentation
Ability to identify company, industry, and market risks and opportunities, and to evaluate risk mitigation strategies
Excellent communication skills (written and verbal) with an ability to clearly articulate relevant key learnings and insights derived during the due diligence process
Self-starter with a willingness to be flexible and take on additional responsibilities depending on the needs of the business
Strong academic credentials and a demonstrated track record of successful work experience
Proven ability to work collaboratively in team environments
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplySmall Commercial- Consultant, Product Analysis
Liberty Mutual job in Boston, MA
The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.
Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements.
Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states.
Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams.
Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
Leads own work stream on all projects and manages low to moderate complexity projects.
Provides thoughtful recommendations that influence countrywide decisions and initiatives.
Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
Regularly presents research, recommendations and initiatives to State management and other cross functional departments.
Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity.
Analyzes trends and is responsible for tactical and strategic recommendations.
Qualifications
Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
Minimum 4 years, typically 6 years or more of relevant work experience.
Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills.
Highly developed communication and presentation skills.
In-depth knowledge of data concepts, strategies, and methodologies.
In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
Highly developed negotiation, facilitation and consensus building skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplySenior Manager, IT Procurement & Vendor Management
Boston, MA job
Lead a team of procurement and vendor management professionals responsible for developing and executing full lifecycle procurement strategies with a focus on optimizing value, risk, and performance across the IT vendor ecosystem. Will lead and coach the IT procurement team to build and execute robust category strategies, sourcing pipelines, negotiation playbooks, contract management and vendor management best practices. Leveraging strong business acumen, planning and communication skills, this leader will develop strong stakeholder relationships at all levels of the organization and will be adept at leading and influencing cross-functionally to drive business alignment. Will develop and execute strategies to develop talent, enhance engagement, and lead transformational change as we build a leading procurement capability.
You will report to the Sourcing & Procurement Director.
Position Compensation Range:
$111,000.00 - $190,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
* Create a collaborative, performance-driven work environment by promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
* Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values and policies.
* Oversee the development of procurement, category, and supplier strategies to improve spend, performance, and risk according to team priorities.
* Oversee the development of long-term category and supplier strategies that align with goals, achieve mutually beneficial outcomes, establishes processes to manage supplier risk and performance, and assure contract compliance. Lead development of monthly, quarterly, semi-annual, and annual reports for senior management on important metrics. Report progress against plans, vendor performance and market trends.
* Develop relationships with important partners to build business knowledge and support important strategic programs by aligning team resources and prioritizing team activities while promoting category management, vendor management, and strategic sourcing as important strategies to achieve our goals, mitigate risk and create enhanced value.
* Develop a team by empowering a customer-focused culture of learning and teamwork, establishing performance goals, leading change, and communicating.
Specialized Knowledge & Skills Requirements
* Demonstrated experience providing customer-driven solutions, support or service.
* Solid communication and influencing skills across varying leadership levels.
* Demonstrated experience driving business results.
* Demonstrated experience in creating meaningful data analysis and metrics to support business needs.
* Demonstrated problem-solving skills related to complex vendor matters.
* Extensive knowledge of vendor contracts and commercial/legal terms and conditions.
Preferred Specialized Knowledge & Skills Requirements
* IT procurement experience.
Travel Requirements
* Up to 10%.
Physical Requirements
* Work that primarily involves sitting/standing.
Working Conditions
* Not applicable.
Additional Information
* Offer to selected candidate will be made contingent on the results of applicable background checks
* Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
* Sponsorship will not be considered for this position unless specified in the posting
In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783 or Boston, MA 02110
#LI-Hybrid
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
#LI-YM1
Auto-ApplyActuary, Personal Auto Planning and Monitoring
Liberty Mutual job in Boston, MA
The Auto Planning and Monitoring loss team within US Retail Markets (USRM) Risk Analytics (RA) is seeking a talented Senior Actuarial Analyst/Actuary! This role is an exciting opportunity to ensure the business is achieving target profitability and driving the right business actions. Our team is responsible for crafting a holistic and compelling opinion of the loss ratio and top-line as part of the quarterly Plan, as well as analyzing, synthesizing, monitoring, and communicating emerging trends to a broad group of stakeholders.
In this role, you will perform in-depth analyses to forecast prospective frequency and severity trends. This involves digging into both internal and external (macroeconomic) data, identifying emerging areas of risk, performing deep dives, monitoring against forecasts, and communicating findings to key stakeholders and senior leadership. You will collaborate with multiple teams and functional areas across the organization in the planning-monitoring system.
This role may have in-office requirements dependent upon candidate location.
Responsibilities:
* Drive informed opinions on quarterly Plan reforecasts through conducting in-depth analyses to explain historical frequency and severity metrics and forecasting future loss trends.
* Monitor, investigate, and communicate drivers of results, including plan, variance-to-plan, and trends, through both the scheduled and ad-hoc processes.
* Ensure the timely delivery of planning and monitoring deliverables.
* Effectively collaborate with cross-functional areas; appropriately interpret, collect, and generate sound and consistent perspectives.
* Provide clear and concise communication of technical work to broad audiences, cross-functionally, and to senior leadership. Innovate better ways to depict and explain plan changes and monitoring insights.
* While leveraging analytical, financial, and operational knowledge, utilize advanced data skills and tools, such as SAS, SQL, VBA, and PowerBI, to drive analytical and process improvements.
* Provide mentorship to junior members of the team.
Ideal skills include:
* Strong communication with cross-functional leadership.
* Knowledge of macroeconomic industry trends impacting Personal Lines Auto.
* Pricing, indications and/or reserving experience as pertaining to trend selection.
* Experience taking open-ended business problems and finding innovative solutions.
Qualifications
* Bachelor's degree required; Master's degree preferred.
* Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience.
* Minimum 5-7 years relevant experience required.
* Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc.
* Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization.
* Ability to motivate and mentor peers and motivate and train subordinates.
* Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyClaims Specialist
Liberty Mutual job in Boston, MA
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
This is a hybrid position. Candidates residing within 50 miles of the following offices are quired to report onsite twice a month: Suwanee, GA; Irving, TX; Boston, MA; and Plano, TX. Please note this is subject to change.
The starting salary for the role is $56,000. The actual compensation for this role will depend on the candidate's geographic location, overall experience, and skill level.
Responsibilities:
Manages an inventory of claims to evaluate compensability/liability.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
Performs other duties as assigned.
Qualifications
Proven interpersonal, analytical and negotiation abilities required.
Ability to provide information in a clear, concise manner, ability to build effective relationships.
Bachelor`s degree or equivalent in addition to 1-year claims handling experience. Knowledge of legal liability, insurance coverage and medical terminology preferred.
Licensing may be required in some states.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplySenior Solutions Engineer, Software (Guidewire)
Liberty Mutual job in Boston, MA
This position plays a pivotal role in driving the development and deployment of the end-to-end Unified Insurance Platform (UIP) leveraging Guidewire PolicyCenter. It is a highly impactful and visible opportunity to inspire teams and shape the future of insurance technology within the organization.
Technical Oversight and Engineering Solutions
The role is responsible for providing technical direction and engineering solutions for the most complex and strategic system and application development initiatives. This involves implementing technological advancements that align with business objectives and long-term strategies, developing thorough and integrated system, technical, and product recommendations.
Design Reviews and Architecture Standards
The incumbent oversees design reviews and frameworks for multiple product teams and substantial portfolios. By collaborating closely with Solution Architects and Tech Enablement, this role drives the consistent adoption of architecture standards, fostering operational excellence, security, reliability, performance efficiency, and cost optimization throughout the organization.
Thought Leadership and Strategic Influence
Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products.
Key Responsibilities
* Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio.
* Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development.
* Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams.
* Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains.
* Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios.
* Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities.
* Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics.
* Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance.
* Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams.
* Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform.
* Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements.
* Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains.
* Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact.
* Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions.
* Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community.
* Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes.
About Frontier
* Frontier is a strategic, multi-year business and technology transformation initiative focused on modernizing and simplifying core insurance platforms and processes. At its core is the Unified Insurance Platform, built on Guidewire PolicyCenter. Frontier enables faster product delivery, enhanced underwriting accuracy, seamless customer and agent experiences, and scalable operations. The initiative unites product, engineering, operations, and architecture teams to deliver a modern, stable, resilient, and performant platform poised to drive the organization's growth for the future.
Qualifications
* Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience
* Advanced knowledge of Guidewire PolicyCenter
* 12-15+ years of related experience
* Extensive experience in software engineering languages and tools
* In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles
* In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded
* Proficiency in product and system components of technical architecture
* In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry
* Strong influencing and consensus building skills, and the adaptability to respond to change quickly
* Strong communications skills, both written and verbal
* Ability to effectively collaborate with all levels of the organization with diverse backgrounds
* Proven experience with agile practices and expectations
* Strong desire to drive change, and ability to adapt to change quickly
* Strong consulting skills (relevant/technical); recognized as a thought leader within the company
* Ability to balance the long-term "big picture" and short-term implications of decisions
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyGlobal Risk Solutions Claims Internship - Summer 2026
Liberty Mutual job in Boston, MA
Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives-from family trips to buying your first car to weddings and college graduations.
As a valued intern with our claims team, you'll help our customers get back on their feet.
The details
Think interns just answer the phone and get coffee? Not here.
As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company.
We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential.
The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process.
Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries.
You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements-all in a real-world context.
Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country.
Qualifications
What you've got
* You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer
with a strong academic record with a cumulative 3.0 GPA preferred
* You have 0-2 years of professional experience.
* You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
* You possess solid negotiation, analytical, and time management skills.
* You are detail-oriented and thrive in a fast-paced work environment.
* You must be able to work full-time for a 11 weeks
* You must have permanent work authorization in the United States.
A little about us
As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyAuto Physical Damage Claim Trainee
West Bridgewater, MA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$45,400.00 - $74,900.00
Target Openings
2
What Is the Opportunity?
This position is part of a formal training program to advance to a Auto claim representative position. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?
* Completes required training program which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
* The on the job training includes practice and execution of the following core assignments:
* Participates in on-going training sessions for the inside auto business.
* Works closely with Unit Manager or mentor to promptly resolve assigned claim.
* Customer Contacts/Experience:
* Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follows-through and meeting commitments to achieve optimal outcome on every file.
* Coverage Analysis:
* Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for Auto Damage only claims in assigned jurisdictions. Addresses proper application of any deductibles and verifies benefits available and coverage limits that will apply.
* Investigation/Evaluation:
* Investigates each claim to obtain relevant facts necessary to determine coverage, causation, extent of liability/establishment of negligence, damages, contribution potential and exposure with respect to the various coverages provided through prompt contact with appropriate parties (e.g.. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, etc.) Takes recorded statements as necessary.
* Recognizes and requests appropriate inspection type based on the details of the loss and coordinate the appraisal process. Maintains oversight of the repair process and ensures appropriate expense handling.
* Refers claims beyond authority as appropriate based on exposure and established guidelines. Recognizes and forwards appropriate files to subject matter experts (i.e., Subrogation, SIU, Property, Adverse Subrogation, etc.).
* Reserving:
* Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities to resolve claim in a timely manner.
* Negotiation/Resolution:
* Determines settlement amounts based upon appraisal estimate, negotiates and conveys claim settlements within authority limits to insureds and claimants. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to insureds and claimants.
* May provide support to other parts of Auto Line of Business (e.g. Total Loss, Salvage, etc.) when needed.
* Insurance License:
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience.
* Demonstrated ownership attitude and customer centric response to all assigned tasks - basic.
* Ability to work in a high volume, fast paced environment managing multiple priorities - basic.
* Attention to detail ensuring accuracy - basic.
* Keyboard skills and Windows proficiency, including Excel and Word - Intermediate.
* Verbal and written communication skills -Intermediate.
* Analytical Thinking - Basic.
* Judgment/Decision Making - Basic.
What is a Must Have?
* High School Diploma or GED and one year of customer service experience OR Bachelor's Degree.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Lead Credit Analyst
Liberty Mutual job in Boston, MA
Independently develops concise and accurate credit analyses of prospects and current customers in a deadline focused environment with minimal guidance. Uses expertise to evaluate both private and public entities some of which include review of complex transactions. Analyses are well written and reflect a comprehensive understanding of the credit risk and its relationship to the recommended collateral products and unsecured exposure. Collaborate with underwriters and management to determine appropriate collateral amounts and structures for insured programs. Facilitate the approval of exception when needed. Communicates financial results, trends and business implications to management, stakeholders and other groups at the appropriate level of detail. Proactively leads complex efforts to continuously improve processes to ensure work is performed as efficiently and effective as possible. Uses business acumen and strong analytical expertise to perform complex ad hoc analysis. Demonstrates strong verbal and written communication skills. Leads development and facilitation of training. Travels to and supports underwriting at broker and client meetings as required.
Responsibilities
Accurately analyzes financial statements and related filings for a diverse and complex group of different size policyholders and prospective customers. Conducts analysis that includes assigned credit rating, key strengths, weaknesses, industry outlook and recommended collateral options. Collaborate with underwriters and management to determine appropriate collateral amounts and structures for insured programs. Facilitate the approval of exception when needed. Understands and interprets financial statements of varying quality including internally company prepared statements up to those prepared in accordance with GAAP or IFRS. Understands various organizational structures, investment and debt has on the creditworthiness of subject companies. Regularly accesses and appropriately utilizes a variety of informational resources including First Research, Rating Agencies and other related sources to identify and understand trends and gauge subject company performance relative to peers and industry. Thorough understanding of insurance products, collateral types and associated credit risk. Drives the production of complex management reports and associated results analysis, using business acumen and analytical ability to lead the team in identifying business drivers of results and communicating them effectively. Continually assesses the business value and efficiency of the work performed, identifies problems and opportunities, drives implementation and monitors results. Initiates and leads complex department projects and continuous improvement activities that may include working cross functionally with other departments. Supports development of team members by sharing best practices, conducting peer reviews that identify strengths and opportunities, and training of less experienced analysts.
If the selected candidate lives within 50 miles of a GRS hub office, then the selected candidate must come into the office two days/week.
Qualifications
* Bachelor`s degree (Finance or Accounting) required
* CPA or advanced degree in Accounting, Finance, or Business preferred
* Minimum of 5 years of finance experience. Experience with credit analysis and/or financial statement analysis is preferred.
* Must demonstrate attention to detail in a fast-paced work environment and the ability to manage and prioritize multiple accounts and projects simultaneously to drive results
* Communicates well with own team and across organizational boundaries to ensure the successful completion of shared goals
* Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail
* Solid understanding of Finance Tools and Analytical Methods
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
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