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Liberty Mutual Insurance jobs in Indianapolis, IN

- 113 jobs
  • US Retail Markets Claims Specialist Development Program-(January, June 2026)

    Liberty Mutual 4.5company rating

    Liberty Mutual job in Indianapolis, IN

    Advance your career at Liberty Mutual - A Fortune 100 Company! Manages, investigates and resolves claims assigned and assists in providing service to policyholders. Responsibilities: * Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. * Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. * Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. * Ensures adequacy of reserves. * Accountable for security of financial processing of claims, as well as security information contained in claims files. * Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. * Updates files and provides comprehensive reports as required Qualifications Qualifications: * Strong written and oral communications skills required. * Good interpersonal, analytical, investigative, and negotiation skills required. * Customer service experience preferred. * Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. * Bachelor's degree is required. * Ability to obtain proper licensing as required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $64k-89k yearly est. Auto-Apply 60d+ ago
  • Director, Engineering - GRS Underwriting Technology

    Liberty Mutual 4.5company rating

    Liberty Mutual job in Indianapolis, IN

    Global Risk Solutions (GRS) Tech at Liberty Mutual is looking for a Director of Engineering to lead the Product Enablement portfolio within the Underwriting domain. Underwriting is at the center of the $25B global commercial and specialty (re)insurer that is GRS, and this role is critical to delivering capabilities to enable GRS to achieve its objectives. This leader will be responsible for setting the vision for the portfolio in partnership with Underwriting, Operations, and Product, and executing against that vision through tech investment. This organization believes in simple, innovative, outcomes, and the ideal candidate will work in service of our people, purpose, and culture, while delivering outsized value for GRS and Liberty Mutual. About the role: * Define and communicate the business/IT vision and strategy; establish critical success factors, operating and migration plans; anticipate technology evolution and translate it into business solutions; align direction and architectures with enterprise standards. * Build and lead high-performing teams: hire and manage managers and staff; set staffing strategy (FTEs, skills, internal/external mix); coach leaders; execute hiring, promotion, and termination decisions. * Drive performance management: set individual objectives and development plans; oversee appraisals and compensation; ensure alignment with project and department goals. * Cultivate strategic partnerships with clients, vendors, IT leaders, and senior business executives; balance stakeholder needs with enterprise priorities. * Own departmental finance: create budgets and targets with business partners; manage to plan and ensure project financials are met. * Oversee the portfolio: direct multiple projects, establishing scope and schedules; allocate resources, prioritize work, and adjust to shifting priorities. * Lead process and organizational improvement: enhance HR and management practices; understand business processes and apply appropriate IT standards and solutions; monitor industry trends and competitors, maintain a strong network, and convert insights into strategic and tactical recommendations. Qualifications * Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred. * Generally, more than 10 years related experience with 5 years in leadership role. * In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies. * In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. * Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams. * Highly developed negotiation, facilitation and consensus building skills. * Highly developed oral and written communication skills; strong presentation skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $104k-128k yearly est. Auto-Apply 4d ago
  • Financial Representative Trainee (Sales) - Indianapolis, IN

    Mutual of Omaha 4.7company rating

    Indianapolis, IN job

    Are you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We're seeking passionate individuals to join our Accelerator Program, a dynamic trainee experience designed to set you up for long-term success. As a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career. WHAT WE CAN OFFER YOU: Step into a career with earnings from $36,000-$75,000 in your first year, plus uncapped incentives once you complete training - where your effort determines your earnings! $1000 bonus after successful completion of trainee period and promotion to a Financial Representative. An education-based Accelerator Program designed to successfully transition you to an independent Financial Advisor. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: You'll participate in a comprehensive program to develop the skills required to provide holistic financial advice to clients. You will actively contribute to classroom discussion, participate in goal setting sessions and progress evaluation meetings. You'll gain valuable direct sales experience in marketing Individual Insurance products to clients and pass a sales process competency test. You'll cultivate and sustain prospecting skills such as research, targeting, networking, communication and more through use of personal networks, community events, and social media. You'll acquire an in-depth understanding of our product offerings, demonstrating expertise in their features and benefits. You'll oversee completion of content, proposals and paperwork flow throughout the field and Home Office, ensuring a seamless application and underwriting process. WHAT YOU'LL BRING: Successfully meet all trainee program requirements, gaining the skills and knowledge needed to excel. Obtain the required insurance licenses prior to starting the job, with up to two attempts allowed for the Life and Health exam. Pass the CRD/FINRA background check at hire and ongoing, with securities licensing required within 24 months of entry into the program. Be highly self-motivated and results-oriented, working both independently and as part of a team. Be able to travel up to 50% of the time, hold and maintain a valid U.S. driver's license, and have access to reliable transportation for meetings and appointments. You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. PREFERRED: Knowledge of the Insurance/Financial Services industry, products and marketing practices. Bachelor's degree or equivalent preferred but not required. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! After applying, for inquiries about your application or the hiring process please email our Talent Acquisition area at *************************. Fair Chance Notices
    $36k-75k yearly 2d ago
  • Warehouse Associate- Express Scripts

    Cigna 4.6company rating

    Whitestown, IN job

    Sign on Bonus! Hours: 1st Shift- Monday to Friday, 6:00am to 2:30pm 2nd Shift- Monday to Friday, 2:00pm to 10:30pm (Eligible for shift pay) Are you ready for a new job that allows you to make an impact and improve the lives of others? Express Scripts Pharmacy, a division of The Cigna Group, is hiring warehouse associates like you to receive, stock and replenish, and assist with inventory control. This position safely transfers material from receiving area to warehouse or dispensing locations and ensures proper stock rotation-utilizing PDAs to update the inventory system. Using your organization, time management, and problem-solving skills, you'll help ensure the accuracy of each prescription order for each patient we serve. Express Scripts Pharmacy is committed to making pharmacy simpler and better - from our industry-leading supply chain team to our specialized clinical experts, we're focused on making sure patients get and can stay on the medications they need at prices they can afford. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on patient lives. How you'll improve the lives of others: Safely unpack and evaluate incoming product for correct count and condition in comparison to purchase orders. Unload trucks and stock the warehouse/pharmacy. Communicate discrepancies or issues as they occur to the appropriate personnel. Maintain organization and cleanliness of assigned workstations and areas. Bin and shelf inventory maintenance and stock rotation-including shelf counts, short shelf life and expired product audits. Safe operation of material handling equipment and hand tools such as pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc. Accurate data entry and retrieval using computers, and scanners (PDA). Requirements: Basic math, organization, computer, and communication skills. Flexibility to adapt to a dynamic work environment; willingness to work a flexible schedule when needed. Effective communication skills both written and verbal. Bend, stoop and lift to 50 lbs. Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions. Ability to walk/stand for full shift. Ability to read and differentiate small print. DSCSA working knowledge/experience preferred. Ability to speak English is required for this position due to the need to communicate safety rules on the shop floor. Why Choose Us? Comprehensive Health Coverage from Day One (including medical, dental, vision). Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation. Robust 401K Plan with Company Match. Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated. Join us in shaping the future of pharmacy operations while enjoying a supportive and enriching work environment that fosters professional growth and fulfillment. Apply now to embark on a rewarding career journey with us! If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $29k-34k yearly est. Auto-Apply 6d ago
  • Machine Operator- Express Scripts

    Cigna 4.6company rating

    Whitestown, IN job

    Sign on Bonus! Are you ready for a new job that allows you to make an impact and improve the lives of others? Express Scripts Pharmacy, a division of The Cigna Group, is hiring Machine Operators who are responsible for the operation of automated equipment in a fast-paced atmosphere. Safety and quality are of the highest importance in our pharmacy environment. Work schedule may need to be adjusted to accomplish certain critical demands. How you'll make a difference: • Ensure flow of patient orders by eliminating bottlenecks upstream & downstream. • Respond to machine faults within established time periods. • Ensure the mechanical equipment has the necessary consumable supplies to operate effectively, replenish as necessary. • Perform scheduled quality checks as assigned, escalating if defects are detected • Monitor the area's Work To List to ensure proper workflow. • Escalate machine downtime issues to appropriate teams and leadership as needed. • Keep work areas cleaned, organized, and maintained in accordance with 6S Standards. • Perform Preventative Maintenance on equipment as assigned. What you should have: • 2 years of experience in an automated work environment preferred • General PC knowledge • Ability to adapt in a dynamic work environment, solve problems, and make decisions • Ability to train and coach less experienced staff • Detail oriented with organizational skills • Willingness to work a flexible schedule to accommodate business needs and maintain prompt attendance • Knowledge of Express Scripts products and services (Preferred) • Knowledge of pharmacy standard concepts, practices, and procedures • Ability to stand for long periods of time. Ability to speak English is required for this position due to the need to communicate safety rules on the shop floor. • Lifting up to 50 lbs during your shift. Why Choose Us? Comprehensive Health Coverage from Day One (including medical, dental, vision). Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation. Robust 401K Plan with Company Match. Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated. Join us in shaping the future of pharmacy operations while enjoying a supportive and enriching work environment that fosters professional growth and fulfillment. Apply now to embark on a rewarding career journey with us! If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Quality Practice Advisor

    Centene Corporation 4.5company rating

    Indianapolis, IN job

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Indiana Medicaid and Managed Care** **Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.** **This position requires up to 75% trav** **el to provider practice sites** **within the state of Indiana.** **Position Purpose:** Establishes and fosters a healthy working relationship between large physician practices, IPAs and Centene. Educates providers and supports provider practice sites regarding the National Committee for Quality Assurance (NCQA) HEDIS measures and risk adjustment. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS and documentation standards. Acts as a resource for the health plan peers on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. + Delivers, advises and educates provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with state, federal, and NCQA requirements. + Collects, summarizes, trends, and delivers provider quality and risk adjustment performance data to identify and strategize/coach on opportunities for provider improvement and gap closure. + Collaborates with Provider Relations and other provider facing teams to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). + Identifies specific practice needs where Centene can provide support. + Develops, enhances and maintains provider clinical relationship across product lines. + Maintains Quality KPI and maintains good standing with HEDIS Abstraction accuracy rates as per corporate standards. + Ability to travel up to 75% of time to provider offices. + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Bachelor's Degree or equivalent required. 3+ years in HEDIS record collection and risk adjustment (coding) required **Licenses/Certifications:** One of the following required: CCS, LPN, LCSW, LMHC, LMSW, LMFT, LVN, RN, APRN, HCQM, CHP, CPHQ, CPC, CPC-A or CBCS Registered Health Information Technician (RHIT ) Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $26.5-47.6 hourly 25d ago
  • Senior Mainframe IMS Systems Programmer

    Travelers Insurance Company 4.4company rating

    Indianapolis, IN job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal. Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. + Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc. + Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect. + Develops and tests solutions for high availability and disaster recovery. + Occasional weekend work and after hours on call support. + Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. + Drives the execution of departmental and corporate programs. + Leverages infrastructure technology to develop and/or redesign technology solutions. + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks, prioritizes according to business priorities and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Three (3) plus years of infrastructure engineering/systems administration experience preferred. + Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions. + Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues. + Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus. + Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following technical skills: + Foundational IT Infrastructure, Operating Systems and Software. + Knowledge of process discipline and IDLC methodology. + Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones. **What is a Must Have?** + Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $94.4k-155.8k yearly 11d ago
  • National Broker Manager, Colonial Life

    UNUM 4.4company rating

    Indianapolis, IN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary This National Broker Manager is responsible for leading a team of Regional Broker Managers to drive the growth of broker influenced sales in assigned regions. The individual and their team will partner closely with the regional and territory sales leadership and Colonial Life's agency distribution teams to increase overall broker influenced sales in the region through engagement with targeted broker relationships, increasing effectiveness of independent sales agents, and development of sales marketing strategies. They will also develop strategic plans and cultivate engagement with select national brokerage organizations to deepen partnerships and drive additional sales growth. This role will also aid the Colonial Life leadership team in the ongoing development of Colonial Life's broker distribution growth strategy. **Principal Duties and Responsibilities** + Increase profitable broker influenced sales growth in partnership with the Colonial Life sales organization and home office business partners in both the commercial and public sector markets. Increase the number of new broker influenced accounts in the region. + Lead Regional Broker Managers (RBMs) for the assigned region. Train and develop RBMs in to highly effective sales professionals. Accountability for frequent, consistent communication to VPS and TSM business partners regarding the effectiveness of RBM in territory activity and alignment to local market needs. + Increase the depth and breadth of broker relationships within the region including driving production from new brokers and increased sales activity with existing broker relationships + Personally engage with regional and national practice leaders of select national broker partner organizations. Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices. + Create and execute business plans that align with goals of the Regional Vice Presidents of Sales, Territory Sales Managers and the company. Adhere to company's expectation regarding budget and expense management + Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets. Act as a strategic business partner in presentations for potential and existing customers + Train and develop the Colonial Life sales hierarchy in the areas of Brokerage, Public Sector and the Colonial Life value proposition. + Cultivate strong working relationships with internal and external partners + Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline requests. + Manage and participate in broker meetings, forums, and lunch & learns within assigned region. Create visibility in the market by participating in events, conferences and tradeshows focused on the insurance industry with specific emphasis on the brokerage, national broker and public sector market segments. + Engage with the Colonial Life senior leadership team to support the development of Colonial Life's broker market growth strategy. + May perform other duties as assigned **Job Specifications** + Bachelor's degree or equivalent experience + 8 + years of broker sales/marketing experience + Strong ability to effectively communicate, influence, and persuade. + Strong problem solving, planning, and strategic thinking. + Broad room presence including professionalism and strong presentation skills + Strong organizational leadership skills and a proven track record of effectively leading others. + Excellent interpersonal and collaboration skills + Ability to travel 65% to 75% of the time \#LI-PO1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Colonial Life
    $61k-73k yearly est. 12d ago
  • Account Executive / Underwriter, National Property

    The Travelers Companies 4.4company rating

    Indianapolis, IN job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $99,100.00 - $163,400.00 Target Openings 1 What Is the Opportunity? National Property provides tailored property protection solutions for high value, complex risks across a wide array of industries. The Account Executive (AE), National Property will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business. * Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. Additionally, occasionally negotiate and procure reinsurance to underwrite complex accounts. * May facilitate the placement of foreign admitted policies, serve as a resource to field Account Executives on global underwriting capabilities, as well as assist in the business development activities for such global underwriting services. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. * Develop and execute agency sales plans. Execute region/group sales plans. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Three to five years of relevant underwriting experience with experience in National Property. * Knowledge of property-related products, the regulatory environment, and the local insurance market. * Deep financial acumen. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. * Communication skills with the ability to successfully negotiate with agents and brokers. * CPCU designation. What is a Must Have? * Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $99.1k-163.4k yearly 33d ago
  • Management Consultant-Commercial Construction Industry (Commission Based)

    Travelers Insurance Company 4.4company rating

    Indianapolis, IN job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Corporate Services/Other, Finance and Accounting, Operations **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,000.00 - $70,000.00 **Target Openings** 1 **What Is the Opportunity?** The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs. This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments. **What Will You Do?** + Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives. + Collect and analyze financials of peer group members. + Work closely with peer group host companies in preparation for peer group meetings. + Coordinate with other PCA staff for meeting preparation, logistics, and follow-through. + Conduct peer group meetings on time, on task, and with exceptional quality. + Hold peer group members accountable for follow-through on group recommendations. + Deliver limited one-on-one consulting to peer group members to assist in goal attainment. + Actively seek one-on-one consulting opportunities within the assigned peer groups. + Deliver additional one-on-one consulting as assigned. + Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices. + Maintain accurate member/client records. + Coordinate closely with other functions to maximize member experience and lifetime value. + Provide input into developing and maintaining the peer group program operations manual. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 5 years experience consulting with closely held business owners. + Experience owning or operating a commercial construction business. + Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions. + Demonstrable delivery of high quality work/service within agreed upon timeframes. + Able to communicate as a peer to highly successful, strong-willed CEO members. + Equally exceptional team and individual performer. + Helpful and highly responsive. + Strong problem solving ability. + Strong organizational skills. + Strong, articulate communication skills. + Entrepreneurial. + Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). + Capable and comfortable with web-based applications integrated into PCA's established processes and best practices. **What is a Must Have?** + Bachelor's degree required. + 10 years of business experience required. + Ability to travel up to 75% of the time required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $70k-70k yearly 60d+ ago
  • Manager, Engineering/Tech Lead (Guidewire PolicyCenter)

    Liberty Mutual 4.5company rating

    Liberty Mutual job in Indianapolis, IN

    We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. Engineering Manager / Tech Lead: Guidewire PolicyCenter Platform Job summary: Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates a motivating environment and ensures the team is constantly learning and delivering quality code. Understands tools, architecture, security, and scalability needs for assigned team(s); provides technical engineering guidance, especially with less experienced team members. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Champions agile methodology and practices. In addition, this role owns the technical delivery and ongoing health of the Guidewire PolicyCenter platform (part of Liberty Mutual's Unified Insurance Platform), ensuring scalability, reliability, maintainability, security, and upgradeability. Partners closely with Guidewire, Architecture, Product, Security, and Tech Enablement, establishes enterprise-grade policy data governance and stewardship, and demonstrates platform ROI through data and metrics. Hiring Manager: Rahul Sadhineni Responsibilities: * Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. * Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. * Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. * Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. * Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. * Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. * Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. * Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. * Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. * Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. * Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. * Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. * Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Day-to-Day Responsibilities: * Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. * Remove blockers, manage interdependencies, and align work across teams toward product goals. * Define platform KPIs, dashboards, and reporting to provide transparency and drive action. * Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. * Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. * Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. * Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. * Establish and enforce data governance policies (definitions, ownership, access, retention, classification), aligned with Liberty Mutual and regulatory standards. * Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. * Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. * Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). * Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. * Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. What success looks like * A high-performing team with clear ownership, strong technical depth, and platform accountability. * A scalable, reliable platform that supports growing product complexity and engineering throughput. * Engineers move faster and safer thanks to high-quality tooling, automation, and platform abstractions. * Platform infrastructure meets or exceeds targets for reliability, performance, and compliance. * Infrastructure is a strategic enabler, not a bottleneck. Qualifications * Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. * 3 years in a leadership role preferred. * Role-Specific qualifications * 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. * Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. * Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. * Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. * Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. * Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. * Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. * Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Highly qualified candidates will have: * Expert-level Guidewire PolicyCenter experience (Configuration, Integration, and Edge/Digital APIs); proven experience leading PolicyCenter implementations and upgrades or a similar experience with another SaaS platform * Familiarity with Kafka or managed messaging systems in real-world production use. * Experience with event-driven and service-oriented architectures, microservices, identity, and access control. * Experience managing platforms for multi-tenant SaaS applications. * Background with observability systems (metrics, logging, tracing) and reliability tooling. * Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. * Preferred: Guidewire PolicyCenter ACE Certification (10.0 or higher). * Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). * Hands-on work with data quality and observability tools (e.g., Great Expectations, Monte Carlo, Soda) and schema registries (e.g., Confluent). * Deep understanding of Guidewire PolicyCenter data model and its upgrade/extension patterns; ability to align enterprise data needs with GW configurations. * Expertise in defining and managing API and event-based data contracts (OpenAPI/AsyncAPI, Avro/Protobuf) and secure data access (RBAC/ABAC). * Proven ability to operationalize data stewardship: clear ownership, auditable lineage, measurable quality, and compliant retention for policy data. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $92k-112k yearly est. Auto-Apply 6d ago
  • Portfolio Scrum Master

    Liberty Mutual 4.5company rating

    Liberty Mutual job in Indianapolis, IN

    Join a team modernizing the future of commercial insurance at Liberty Mutual. Our Small Commercial Software Product tech group is leading the migration to a north‑star architecture on our go‑forward platform, building scalable, API‑first, cloud‑native solutions that will define the next generation of our product landscape. Your work will deliver measurable impact on Liberty's bottom line as we design and deliver platforms that simplify complex workflows, reduce manual effort, and apply AI and automation to improve efficiency and quality. You'll be the servant leader who partners with product, engineering, and business stakeholders to remove impediments, drive predictable sprints and releases, and turn roadmaps into measurable business value. Key Responsibilities: Cross-Team & Portfolio Coordination: * Manages dependencies and initiatives spanning multiple teams and domains * Maintains work visibility, identifies blockers, and escalates issues as needed * Coordinates with stakeholders to ensure alignment and maintain delivery momentum * Serves as communication hub between teams, leadership, and stakeholders Problem Solving & Consensus Building: * Facilitates complex problem-solving across diverse teams and competing priorities * Builds consensus among stakeholders with different perspectives and objectives * Manages multiple priorities while maintaining strategic focus Stakeholder Management: * Facilitate difficult conversations and apply conflict resolution skills * Maintains transparency and builds networks of change agents * Supports organizational Agile transformation at both tactical and strategic levels * Familiarity with software development life cycle and experience driving delivery in an agile tech environment * Demonstrated ability to lead complex projects across multiple teams engaged in disparate work Qualifications * Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience * Beginner/1st level Scrum certification preferred * Demonstrated experience delivering across multiple teams engaged in disparate work * Experience applying AI and automation to improve efficiency and quality * Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional, Agile Team Facilitation (ICP-ATF), ICAgile Professional, Agile Coaching (ICP-ACC)) * Scrum certification strongly preferred * Experience working in a scaled agile framework preferred * Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives * Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $83k-104k yearly est. Auto-Apply 4d ago
  • Home Infusion Nurse - Accredo - Columbus, IN

    Cigna 4.6company rating

    Columbus, IN job

    Home Infusion Registered Nurse - Accredo Specialty Pharmacy Take your nursing skills to the next level by helping to improve lives with Accredo Specialty Pharmacy, a division of Evernorth Health Services. We are looking for dedicated registered nurses like you to administer intravenous medications to patients in their homes. As a Home Infusion Registered Nurse at Accredo, you'll travel to patients' homes to provide critical infusion medications. However, this job is about more than just administering meds; it's about building relationships with patients and seeing the positive impact of your care. You'll work independently, making decisions that lead to the best outcomes for your patients. You'll drive growth in your career by challenging yourself to use your nursing skills, confidence, and positive attitude to handle even the toughest situations, with the support from your team. For more than 30 years, Accredo has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others. How you'll make a difference and improve lives: Empower Patients: Focus on the overall well-being of your patients. Work with pharmacists and therapeutic resource centers to ensure that patients' needs are met and to help them achieve their best health. Administer Medications: Take full responsibility for administering IV infusion medications in patients' homes. Provide follow-up care and manage responses to ensure their well-being. Stay Connected: Be the main point of contact for updates on patient status. Document all interactions, including assessments, treatments, and progress, to keep track of their journey. Requirements: Active RN license in the state where you'll be working and living 2+ years of RN experience 1+ year of experience in critical care, acute care, or home healthcare Strong skills in IV insertion Valid driver's license Willingness to travel to patients' homes within a large geographic region Ability to work 40 hours a week (can include days, evenings, and weekends, per business need) Flexibility to work different shifts on short notice and be available for on-call visits as needed If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Medical Consultant- Psychiatrist

    UNUM 4.4company rating

    Indianapolis, IN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This position is responsible for providing expert medical analysis of claims files (or underwriting applications) across Unum US product lines. The incumbent provides high quality, timely, and efficient medical consultative services to the Benefits Center. The Medical Consultant adheres to current regulatory, claim process, and internal workflow standards as set forth in the Benefits Center Claims Manual, underwriting manual, and associated documentation. The incumbent adheres to accepted norms of medical practices and Code of Conduct guidelines. Physicians and psychologists conduct their reviews and analyses within appropriate ethical standards and maintain their professional licenses and Board certifications. This role is expected to provide excellent customer service and to interact on a regular basis with business partners, health care providers, and other specialized resources. **Principal Duties and Responsibilities** + Provide timely, clear medical direction and opinions to team partners, with reasoned forensic analysis to support the medical opinions + Partner/consult with fellow medical consultants when appropriate to ensure the completion of a whole person analysis + Apply medical knowledge to determine functional capacity through assessment of medical and other data related to impairment, regarding accuracy of diagnoses, treatment plans, duration guidelines, and prognosis + Provide relevant medical education and knowledge to others in terms appropriate and understandable to the intended audience + Perform telephone contacts with the insured's healthcare providers to gather medical information and to facilitate a better understanding of the claimant's functional abilities + Make timely and appropriate referrals for second opinion reviews when appropriate or required according to current guidelines and best practices + Demonstrate ability to manage and complete high volumes of assigned work, maintain consistently good turnaround times, and operate with a sense of urgency + Focus not only on individual workload, but on the team/group work volumes to ensure organizational success + Receive feedback and follow through with appropriate behaviors/actions + Perform other duties as assigned **Job Specifications** + Professional Degree (MD, DO, PhD, PsyD) + Active, unrestricted US medical license + Board certification required for physicians in their area of specialty + Minimum of five years of clinical experience in medical specialty + Strong team and collaborative skills. Ability to work in a fast paced, team based, corporate environment + Ability to mentor others and to give and receive constructive, behaviorally based feedback with peers and partners \#IN1 \#LI-RA1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $133,500.00-$274,100.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $133.5k-274.1k yearly 11d ago
  • Underwriting Consultant

    UNUM 4.4company rating

    Indianapolis, IN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** The Underwriting Consultant will demonstrate expert risk evaluation, selection and retention of profitable business within assigned authority limits. This also requires a strong ability to partner with Company sales teams, brokers and all internal partners. This role may also assist with the training, technical development and mentoring of other underwriters. Additionally, the incumbent will lead and influence others in the organization to support change and drive profitable results. **Principal Duties and Responsibilities** + Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers. + Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases. + Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these + Contribute to the development of policies and procedures in support of product development initiatives. + Demonstrate a mastery of the Company's product portfolio, the sales, implementation, and enrollment processes, and market place influences + Deliver dependable, accurate, and timely service while maintaining relationships with internal and external partners + Act as a technical resource for junior underwriters and provide developmental feedback on case level decisions within the context of a mentoring relationship + Act as a mentor and coach, providing input to management regarding mentee performance **Job Specifications** + Bachelors degree or equivalent, relevant business experience + Demonstrated, consistent proficiency at Senior Underwriter level + Mastery of product provisions, plan designs, pricing and contractual benefits + Excellent technical expertise in risk selection + Demonstrated strong understanding of top-line and bottom-line objectives + Exhibit complete understanding of sales/distribution process and market trends + Strong mentoring and coaching skills + Strong creative problem solving skills + Strong critical thinking/analytical reasoning skills + Excellent communication skills, both verbal and written + Strong organizational skills and ability to handle multiple priorities + Highly skilled in persuasiveness and negotiation + Demonstrated ability to work both independently and in a team environment + Exhibit a strong commitment to quality and personal ownership of results \#LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly 60d+ ago
  • Insurance Advisor Sales Trainee

    Travelers Insurance Company 4.4company rating

    Indianapolis, IN job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service, Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $41,200.00 - $67,900.00 **Target Openings** 10 **What Is the Opportunity?** Are You a New Grad? Launch Your Career in Insurance Sales! What You'll Do: Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage. Your Growth Journey: -Comprehensive Paid Training: we invest in making you an expert -Real Impact from Day One: manage your client relationships and close deals -Master Consultative Selling: no pushy tactics, just genuine problem-solving What Success Looks Like: -Converting warm leads to customers, no cold calling required. -Build lasting client relationships through strategic outbound communication. -Analyze customer needs and recommend tailored insurance coverage -Drive revenue through authentic, consultative conversations -Thrive in a fast-paced, results-driven environment The Package: -Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K. -Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more! The Schedule: -Start Date: January 12th, 2026 -Hybrid Work Arrangement: three days in office and two days remote -Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks -Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future. *As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers. + Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales. + Communicate effectively & professionally with customers verbally and via email + Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics. + Receive and implement constructive feedback in the form of professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer. + This role is not responsible for cold calls or lead generation. + Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire. + Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and written communication skills + Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly. + Able to demonstrate a positive and professional demeanor. + Adaptable to change. **What is a Must Have?** + High school diploma or GED. + Licensing Requirements: + InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state. + Each state will evaluate any/all criminal and financial background incidents to determine license eligibility. + Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications. + Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $55k-77k yearly 54d ago
  • AVP- Complex Claim Specialist

    Travelers Insurance Company 4.4company rating

    Indianapolis, IN job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $132,800.00 - $219,100.00 **Target Openings** 2 **What Is the Opportunity?** Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices. **What Will You Do?** + CLAIM HANDLING: + Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. + Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. + Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. + Complete outside investigation as needed per case specifics. + Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts. + Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. + Utilize diary management system to ensure that all claims are handled timely. + At required time intervals, evaluate liability & damages exposure. + Establish and maintain proper indemnity & expense reserves. + Share experience and deep knowledge of creative resolution techniques to improve the claim results of others. + Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics. + Develop and employ creative resolution strategies. + Effectively and efficiently manage both allocated and unallocated loss adjustment expenses + Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts. + Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. + Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost. + LEADERSHIP: + Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. + Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following: + Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases. + Provide mentoring or training as request by field severity management. + COMMUNICATION/INFLUENCE: + Consult with Manager on use of Claim Coverage Counsel as needed. + Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. + Recommend appropriate cases for discussion at roundtable. + Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. + Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. + Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws + Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions. + Assist underwriting business partners in marketing and account-contact. + Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field. + Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves. + Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management. + Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines. + OTHER ACCOUNTABILITIES: + Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. + Recognize and implement alternate means of resolution. + Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers. + Track and control legal expenses to assure cost-effective resolution. + Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged. + Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. + Closely monitor independent counsel to ensure quality product. + Actively participate in periodic file quality reviews. + Appropriately deal with information that is considered personal and confidential. + Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + College degree preferred or equivalent business experience. + 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement). + Position requires a proficiency in oral and written communications. + Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others. + Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution. + Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Extensive experience handling large exposure and/or complex liability claims. + Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Thorough understanding of the litigation process, relevant case and statutory law. + Ability to recognize, analyze and advise on complex coverage, liability and damage issues. + Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data. + Create and manage positive working relationships with business and marketing partners. + Ability to analyze and effectively respond to human resource issues. + Utilize technology as a strategic tool. + Ability to make independent decisions up to $1,000,000 without involvement of supervisor. + Competencies: + Leading the Business - Drive Results. + Leads Change - Executes Business Strategy. + Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace. + Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility. **What is a Must Have?** + High School Degree or GED. + 5 years bodily injury litigation claim handling experience or 10 years litigation experience. + In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) are required to be obtained within three months of starting the job. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $132.8k-219.1k yearly 34d ago
  • Bilingual Customer Benefit Advisor I

    UNUM 4.4company rating

    Indianapolis, IN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly 38d ago
  • Senior Software Engineer (Ruby on Rails & React)

    UNUM 4.4company rating

    Indianapolis, IN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Unum is hiring a Senior Full Stack Software Engineer! As a key member of our Agile team, you'll drive the design, development, and delivery of innovative, cloud-based solutions that align with enterprise architecture standards. You'll collaborate with Technical Product Owners, Principal Engineers, and business architects to create scalable, high-quality applications. In this role, you'll work on our Leave Logic product using Ruby on Rails, React, JavaScript, and AWS services, with expertise in PostgreSQL, RDS, EC2, and ElasticSearch. Beyond building exceptional solutions, you'll mentor engineers and help shape the future of our technology and talent. **Job Specifications** **Bachelors of Computer Science is preferred, or equivalent relevant business experience** **Passionate about delivering solutions that excite and delight our customers; holds self to high standards of delivery** **6+ years' experience in software development and delivery track record in a range or roles in a scrum environment** + **Experience with Ruby On Rails, React, (Java Script, AWS, PostgreSQL, RDS, EC2, Elastic Search) is required.** **Clearly demonstrates analytical ability and critical thinking skills** **Takes a logical, analytical approach to problem solving and pays close attention to detail** **Skilled in Agile development/methodologies** **Self motivated and results oriented; able to motivate others** **Takes an innovative approach to problem solving** **Demonstrates excellent oral and written communication skills; experience leading groups of people through discussions, technical or otherwise** **Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.** **Strong experience of test driven development (TDD) and unit testing, leveraging automation toolsets** **Strong experience in continuous integration** **Principal Duties and Responsibilities** + Leads the design, development, implementation, and maintenance of new and existing features for applications within a business area. + Provides technical leadership and direction for EPIC feature delivery. + Ensures application solutions meet agreed quality attributes (e.g., performance, fault tolerance, security, scalability). + Designs, codes, configures, tests, maintains, and documents software deliverables using established standards and tools. + Collaborates with Principal Software Engineers and architects on coding standards, processes, tooling, and frameworks. + Completes design of application components aligned with reference architecture. + Actively seeks cloud-based, buy-over-build solutions. + Ensures product backlog includes appropriate technical stories and participates in prioritization. + Mentors Software Engineers and Associate Software Engineers. + Owns application solution quality from design through deployment and operations; contributes to software standards. + Communicates and collaborates with key stakeholders to ensure successful feature delivery. + Maintains technical understanding of third-party/cloud solutions and their implementation. + Evaluates technical impacts and coordinates implementation of new product releases. + Participates in sizing, estimation, code reviews, and sprint retrospectives; promotes continuous improvement. + Focuses on delivering business value and priorities. + Ensures quality of features through manual and automated testing and continuous integration. + Designs solutions aligned with company architecture and standards; participates in proof-of-concept and prototyping. + Collaborates with Business Analysts to clarify requirements and ensure technical feasibility. + Works with UX designers to translate designs into efficient solutions. + Partners with Test Engineers to meet definition of done and ensure smooth transition through production stages. + Contributes to team innovation by suggesting improvements and evaluating new processes/technologies. + Supports transition of features to production, ensuring performance, stability, and compliance with release standards. + May serve as Scrum Master for an agile team. + Automates testing to industry standards for high-quality delivery and efficient regression. + Keeps ALM tools updated; participates in daily standups to report progress and impediments. + Maintains customer-centric mindset, ensuring solutions enhance user experience. \#LI-TO1 ~IN1 \#LI-MULTI Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly 31d ago
  • Senior Solutions Engineer, Software (Guidewire)

    Liberty Mutual 4.5company rating

    Liberty Mutual job in Indianapolis, IN

    This position plays a pivotal role in driving the development and deployment of the end-to-end Unified Insurance Platform (UIP) leveraging Guidewire PolicyCenter. It is a highly impactful and visible opportunity to inspire teams and shape the future of insurance technology within the organization. Technical Oversight and Engineering Solutions The role is responsible for providing technical direction and engineering solutions for the most complex and strategic system and application development initiatives. This involves implementing technological advancements that align with business objectives and long-term strategies, developing thorough and integrated system, technical, and product recommendations. Design Reviews and Architecture Standards The incumbent oversees design reviews and frameworks for multiple product teams and substantial portfolios. By collaborating closely with Solution Architects and Tech Enablement, this role drives the consistent adoption of architecture standards, fostering operational excellence, security, reliability, performance efficiency, and cost optimization throughout the organization. Thought Leadership and Strategic Influence Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products. Key Responsibilities * Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio. * Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development. * Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams. * Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains. * Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios. * Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities. * Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. * Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. * Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. * Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. * Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. * Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. * Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. * Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. * Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community. * Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes. About Frontier * Frontier is a strategic, multi-year business and technology transformation initiative focused on modernizing and simplifying core insurance platforms and processes. At its core is the Unified Insurance Platform, built on Guidewire PolicyCenter. Frontier enables faster product delivery, enhanced underwriting accuracy, seamless customer and agent experiences, and scalable operations. The initiative unites product, engineering, operations, and architecture teams to deliver a modern, stable, resilient, and performant platform poised to drive the organization's growth for the future. Qualifications * Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience * Advanced knowledge of Guidewire PolicyCenter * 12-15+ years of related experience * Extensive experience in software engineering languages and tools * In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles * In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded * Proficiency in product and system components of technical architecture * In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry * Strong influencing and consensus building skills, and the adaptability to respond to change quickly * Strong communications skills, both written and verbal * Ability to effectively collaborate with all levels of the organization with diverse backgrounds * Proven experience with agile practices and expectations * Strong desire to drive change, and ability to adapt to change quickly * Strong consulting skills (relevant/technical); recognized as a thought leader within the company * Ability to balance the long-term "big picture" and short-term implications of decisions About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $89k-112k yearly est. Auto-Apply 4d ago

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