Business Analyst jobs at Library Systems & Services - 583 jobs

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This is a Fully Remote Opportunity within the United States. Must be willing to work Pacific Time Zone Hours As a successful candidate, you will: The Senior Business Analyst is responsible for leading the strategic development and implementation of process improvement and technology solutions across enterprise patient access. This role has responsibility for improving patient access related workflows, establishing standard work, optimizing technology solutions, and developing effective training programs. Perform and manage complex data analysis to determine process improvement opportunities, evaluate alternatives and prioritize redesign efforts that address the strategic needs of the organization. Serves as a Liaison between access operations and other internal departments. Oversight on all Patient Access initiatives within QBO (QUALITY AND BUSINESS OPTIMIZATION). Business Analysis * Serves as functional and technical consultant on new products, system enhancements and upgrades. * Maintain repository of organizational and tactical objectives; develop process documentation, department/unit metrics and key performance indicators. * Critically evaluate information gathered from multiple sources; reconcile conflicts; decompose high-level information into details; abstract up from low-level information to a general understanding; and distinguish user requests from underlying true needs. * Maintain in-depth understanding of stakeholder's business and program needs, which will allow for proactively offering business process improvements and solutions to improve efficiency. * Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis. * Be the liaison between the business units, technology teams and support teams. * Assists management in identifying opportunities to improve business operations and the overall patient experience. Documents current state, recommendations for future state, implementation planning and timeline, and expected benefit. Presents recommendations and full business case to leadership. Oversee and coordinate improvement initiatives across all aspects of patient access including point-of-service scheduling/registration, financial clearance, call center operations, patient referral services, and nurse triage. Drives best practices through influence of leadership team and staff while meeting and exceeding performance targets. Respond to ad-hoc requests and develops effective solutions in a time manner. Coach staff and managers to improve workflow and operational performance. Project Management/Data Analysis * Act as project manager for all aspects of individual projects (e.g., solution analysis, user experience design, information architecture and content strategy, front and back-end development, technical implementation, testing and quality assurance), serving as primary point-of-contact to stakeholders for related work. * Act as liaison with stakeholders and project team members regarding changes to scope and delivery dates, providing regular reports and project dashboards to leadership. * Establish relationships with stakeholders to determine project requirements, and create proposals that reconcile stakeholder requirements with service scope and ensure proper setting of expectations (e.g., project goals, scope, participant responsibilities, delivery dates, and governance). * Develop detailed project work plans, timelines and budget (if applicable). Maintain project assignments, monitor workloads, and resources to meet project requirements. Frequently reassess project scope to ensure projects are carried out according to established plan and budget. * Strong influence skills to align with stakeholders' practices (project management, risk management, etc.), strategies (metrics, goals, outcomes, strategic priorities), and utilizing tactics (negotiation skills, triple constraint, business relationship management principles). * Takes the lead in maintaining and improving process automation through system enhancements. Recommends technology solutions through research and analysis of data and business processes. Present analysis and interpretation for operational and business review and planning. Stay current with industry trends and IT solutions. * Analyze, review, forecast, and trend big and complex data sets. Performs ad hoc analyses, including prospective modeling and retrospective trending. Able to develop data plans, data request, data acquisition, data cleansing, and perform analytics. Acquiring data from primary or secondary data sources. Work with departmental leaders to outline the specific data needs for each functional unit. Assists management in preparing reports, charts and presentations. Prepares special documents, reports and related materials for staff and executive management meetings as required. Technical Aptitude * Handle special projects. Participate in annual budget process as it relates to improvement goals and initiatives. * Actively participate in design, development and testing of project lifecycles. * Provide technical direction and best practices to be followed by the team. * Mentor, train, and act as SME where needed. * Lead the technical analysis, design, development, testing, implementation and post-implementation support * Participate in or lead projects to upgrade or enhance Patient Access systems. Customer Service * Build sustainable relationships and trust with key stakeholders through open and interactive collaboration. * Superior communication skills, i.e. confirm all commitments made in written form following an interaction and delivery of commitments in a timely manner. * Approach each engagement with an above and beyond mindset. * Performs other related duties as assigned or requested. Your qualifications should include: * Bachelor's Degree Experience may substitute for minimum education requirements. * 5+ years of business analysis or Healthcare Management experience. 5+ years of project management/improvement or consulting experience. * Project lead responsibilities for at least two (2) large multi-user system implementations Preferred * Six Sigma Lean * PMP (Project Management Professional) from PMI City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 12/18/25, 3/18/26, 6/18/26, 9/18/26, 12/18/26 Level 1 - $7,140.96 - $9,112.42/month Level 2 - $7,925.67 - $10,116.36/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Knowledge of * General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program * Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems * Software systems development lifecycle * Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity * Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks * Structured analysis and database concepts * Computer hardware and software systems similar to those being used by Sacramento County * Tools and equipment used in testing the functionality of computer applications * Principles and practices of troubleshooting computer software problems * Principles, practices, and techniques of providing quality customer service * Methods and techniques of developing and presenting technical documentation and training materials * Principles and practices of record keeping * Modern office procedures, methods and equipment * Information system development lifecycle and design principles using flowcharting techniques and prototype development tools * Basic principles and practices of business operations and work flow analysis * Business planning process * Test plan and test case development and use * ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN * ERP or other enterprise or other departmental business system software and module configuration * Application software including presentation, spreadsheet and word processing applications * Business systems applications in finance, materials management (logistics) and/or human resources * Methods of developing business process specifications * Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems * Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes * Principles of public administration, organization and management, business information systems, and practices * Customers' current business processes * Time management and organizational skills * Project management techniques Ability to * Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations * Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services * Communicate technical information to a wide variety of users * Interpret and explain pertinent County and Department policies and procedures * Explain the values and limitations of services requested * Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions * Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met * Understand and utilize specialized technology terminology * Interpret and apply technical information pertaining to computer and network systems * Adapt quickly to changes in policies, procedures, assignments and work locations * Communicate effectively, both verbally and in writing * Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment * Prepare and maintain documentation for procedures, processes, and tables related to area of assignment * Read, comprehend, apply, and retain technical publications and documentation * Conduct business process and needs analysis and propose technology solutions * Develop information system designs, flow charts, report layouts and screen designs * Use troubleshooting and analytical skills * Apply technical competency with strong computer skills * Understand the attitudes and perspectives of supervisors, co-workers, and customers * Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation * Communicate effectively verbally and in writing * Utilize time management skills and multi-tasking capabilities * Analyze, evaluate and integrate business processes and procedures * Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems * Analyze complex business problems and develop appropriate solutions * Work independently within established guidelines * Develop and document business and technical enterprise processes, functions and procedures * Work effectively in a diversified team; guiding and supporting project team members * Handle multiple and parallel projects of an ERP or other enterprise systems nature Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: * Distinguish between different colors. * Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: * Work weekends, holidays, and non-routine hours. * Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone **************; 7-1-1 California Relay Service Email ************************** Inter-Office Mail Code: 09-4667 ********************* * Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. * Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. * Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. * A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. * Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. * Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. * If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. * Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. * If you have no experience, write "no experience" for the appropriate question. * For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. * If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: ********************* Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at ***************** or ************, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

Property: 131 THEORY (2146) Division: Apartments - Corporate (Apt Corp) The Business Analyst supports the technology needs of the Apartments Division by participating in the analysis and improvement of operational processes leveraging technology, leading the evaluation of proposed system enhancements, and participating in the implementation and support of technology projects and initiatives. Key Responsibilities: * Acts as the liaison between business stakeholders, internal/external partners, and end-users in delivery of all technology projects and support releases. * Manages all requirements gathering and needs analysis, effectively documenting and articulating strategic requirements to management, business stakeholders, and developers to implement solutions. * Oversees the intake, organization, and evaluation of new systems enhancement requests from business stakeholders. * Uncovers all operational requirements, identifies system challenges, and resolves technical issues for the business and customers. * Reviews and evaluates existing system processes to ensure optimal effectiveness and proposes enhancements as necessary to drive continuous improvement. * Conducts feasibility analysis of solutions and enhancements to existing marketing and business platforms to ensure the proposed solution fits the needs of the users. * Supports ongoing change management for business users, provides subject matter expertise during development of training curriculum and conducts end-user training as needed. Additional Skills: * BA or BS in computer science or a computer-related field preferred and 3 or more years of relevant experience. * Experience with Customer Relationship Management systems, web platforms, operational processes systems, and survey tools. Salesforce Sales, Field Service, Experience Cloud, and Marketing Cloud experience preferred. * Strong understanding of software development lifecycle; hands-on experience utilizing Jira platform a plus. Preferred Education: * Bachelor's Degree (or equivalent experience) Preferred Years of Relevant Work Experience: * 2 - 5 years Compensation: Base Pay Range: $85,100.00 - $112,400.00 Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits. About Us: Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California's most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience. We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities. Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #LI-Onsite Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Relationship Manager, Change Management, Customer Service, Management APPLY NOW "

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/26/26, 5/26/26, 8/26/26, 11/23/26 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment.Knowledge Of: * Principles and practices of effective team building, team leadership and conflict resolution * Advanced principles and practices of project management and work flow analysis * Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems * Relational database design, including the integration of database structures * Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems * Complex software tools, test equipment and measurement techniques * Computer hardware and software systems similar to those being used by Sacramento County * A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program * Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions * Methods and techniques of eliciting, analyzing and documenting business requirements and processes * Business processes and standards analysis, case analysis, and process modeling Ability To: * Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals * Lead, train, assign, schedule and review the work of technical and/or professional information technology staff * Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems * Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications * Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues * Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations * Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements * Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation * Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations * Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment * Read, comprehend, apply and retain technical publications and documentation * Plan, organize, prioritize and process work to ensure that deadlines are met * Adapt quickly to changes in policies, procedures, assignments and work locations including the environment * Communicate effectively, both verbally and in writing for technical and non-technical audiences * Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment * Work independently with minor supervision Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: * Distinguish between different colors. * Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: * Work weekends, holidays, and non-routine hours. * Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone **************; 7-1-1 California Relay Service Email ************************** Inter-Office Mail Code: 09-4667 ********************* * Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. * Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. * Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. * A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. * Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. * Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. * If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. * Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. * If you have no experience, write "no experience" for the appropriate question. * For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. * If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: ********************* Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at ***************** or ************, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

San Mateo County Health is seeking a well-qualified individuals for the position of IS Business Analyst II, under general supervision, perform complex and technical systems maintenance, operational duties, and/or modification of application systems; serve as a liaison between system users and information technology staff, vendors, and service providers; provide technical and analytical support and training to system users; perform system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepare and distribute new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position is with the Health IT Division, located in San Mateo, CA, but may travel/drive throughout the County to perform duties of the job. Primary responsibilities will include: * Participate in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes. * Provide assistance as requested related to the use of department and/or program systems and software applications; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution. * Participate in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues. * Coordinate and direct the work of software vendors to identify and resolve programming and other operational problems; coordinate the scheduling of corrective patches and upgrades between vendors and staff; interact with vendors, external agencies, auditors, or other staff to obtain requested data or special reports. * Provide or arrange for the training of staff on the information systems used by the department and/or program; request ad hoc reports. * Develop and execute system test plans to ensure application performance conforms to specifications; modify technologies to correct errors and optimize system performance and cost-effectiveness. * Stay abreast of current trends and developments in system applications and technologies; serve as a technical expert on assigned committees. Learn and apply emerging technologies, and perform duties in an efficient, organized, and timely manner. * Prepare and track requests to information technology staff, vendors and/or service providers for routine system changes and reports. Ideal candidate will possess: * A bachelor's degree from an accredited college or university with a major in information systems, Computer Science, or similar technical discipline. * At least two years of experience in system analysis and software configuration or development and support. * At least 6 months experience in supporting Avatar * Strong knowledge of business process analysis, requirements analysis, and software analysis and design. * Project management experience. * Three years of experience performing application support in a health care setting. * Ability to analyze end-user technical requirements and recommend specific technical and/or workflow solutions to meet the need. * Excellent trouble shooting skills. * Knowledge of database and data dictionary concepts, database file structures and operating system interfaces. * Use business analysis techniques such as interviewing, brainstorming, modeling, risk analysis, estimating, and peer review. * Ability to work independently and set priorities. * Three years of experience supporting a health wide system, electronic health record or case management system. * Knowledge of principles and practices of leadership and mentoring. * Excellent verbal and written communication skills with both technical and non-technical staff. * Demonstrated ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Knowledge of: * Various information technology platforms and operating systems. * Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area. * Principles of relational database management and systems integration analysis and programming. * Principles and practices of programmatic analysis and report preparation. * Information systems and data processing concepts. * Principles and practices of contract and vendor relationship management. * Modern office practices, methods, and computer equipment and applications related to the work. * Record keeping principles and procedures. * English usage, grammar, spelling, vocabulary, and punctuation. * Techniques for providing a high level of customer service by effectively dealing with users, vendors, external agencies, and County staff. Skill/Ability to: * Learn department and County systems, policies, programs, and practices related to information systems. * Provide technical and analytical support to users of department systems and applications. * Learn to and communicate with department personnel to identify and translate information needs into system requirements. * Learn to and communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. * Assist end users on a wide variety of system issues, evaluate alternatives, and make and implement sound recommendations. * Assist in developing materials and present effective training programs; train users in the assigned application systems. * Evaluate the effectiveness of newly developed systems and/or applications. * Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. * Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials. * Organize work, set priorities, and meet critical deadlines. * Learn, interpret, apply, explain, and ensure compliance with applicable County standards, policies, and procedures related to assigned area of responsibility. * Establish and maintain a variety of filing, record keeping, and tracking systems. * Operate modern office equipment including computer equipment and specialized software applications programs. * Communicate effectively, orally and in writing, with both technical and non-technical personnel. * Establish and maintain effective working relationships with those contacted in the course of the work. Additional Qualifications at the IS Business Analyst II level: Knowledge of: * Principles and practices used in adapting information systems to business needs and communicating those needs to information systems professionals and vendors. * Department and County systems, policies, programs, and practices related to information systems. * The organization, operation, and functions of the department and County as necessary to assume assigned responsibilities and to determine appropriate point of escalation. * Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Ability to: * Communicate with department personnel to identify and translate information needs into system requirements. * Communicate business information system needs to system vendors for the design, development, and/or enhancement of system applications. * Conduct research projects on a wide variety of software and systems issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. * Research, develop, and recommend cost-effective technical system improvements. * Develop and implement comprehensive computer operations-related projects and training programs. * Participate and/or lead focus groups or working sessions to establish new processes or technical design for improvement. * Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Business Analyst II: Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one (1) year of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security. Departmental Promotional Only. Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include a written exercise. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to ************************ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. TENTATIVE RECRUITMENT TIMELINE Final Filing Date: Tuesday, January 27, 2026 at 11:59 PM PST Applicant Screening: Wednesday, January 28, 2026 Panel Interviews: Wednesday, February 4, 2026 About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. HR Contact: Sarah Huynh (01132026) (IS Business Analyst II - V265)

OPEN COMPETITIVE RECRUITMENT Open to all qualified candidates Tentative examination dates for this recruitment: Week of 03/30/26 - Blind application and supplemental scoring Week of 04/13/26 - Oral interview Under supervision, to execute operational tasks, support project implementations, and manage daily reporting requirements within the utility's business applications; focus on testing, maintenance, and the efficient operation of business systems ensuring their reliability and performance align with organizational goals; and perform related work as required.Assists in the daily maintenance and operation of business applications, troubleshooting issues as they arise, and implementing quick and effective solutions to maintain system performance and user satisfaction; handles routine and complex reporting requirements, executing standard reports and assisting senior staff in the creation of complex data analysis reports; ensures the accuracy, timeliness, and compliance of all reports to support operational decision-making and regulatory requirements; participates in the evaluation and testing of vendor-provided software, hardware, and configurations for conformity with requirements, standards for compatibility, and integration maintainability; collaborates with senior staff and project managers to implement new features and enhancements in business-critical systems, ensuring smooth integration and minimal disruption to existing processes; participates on project teams and carries out assigned project components related to design, development, testing, modification, enhancement, and implementation of business process enhancements; conducts unit testing and support user acceptance testing (UAT) for new systems and system upgrades, ensuring all functionalities work as intended and documenting any issues for further resolution; assists in the development and delivery of training materials and sessions designed by senior staff, helping to ensure that all users are proficient in the new and/or updated systems; participates in the design and development of process redesign and technology training programs, including drafting training content.Employment Standards: Knowledge of utility business systems including customer information systems and meter data management; standard data modeling and design techniques; spelling, grammar, and punctuation. Skill in using structured query language (SQL) and business intelligence (BI) tools for data analysis and reporting; operating modern computers and related computer software. Ability to analyze data effectively for troubleshooting and enhancing system processes; work under the supervision of senior staff, supporting team goals and contributing to project deliverables; assist in training sessions; prepare clearly written reports; communicate effectively, both orally and in writing; establish and maintain effective working relationships with supervisors, fellow employees, and the public. Education/Training: Graduation from an accredited college or university with a bachelor's degree including coursework in computer science, business administration, engineering, or a related field, and two years of responsible experience in administrative, budget, or personnel analysis, including one year of business process improvement, information technology, project management or utility experience, or three years of experience in utility operations. License & Certificates: A current industry-recognized certification(s) (to be determined at the time of recruitment) may be required at the time of appointment. All required certificates must be maintained throughout employment in this classification.Desirable Qualifications: One or more of the following certifications or equivalent experience: Project Management Professional (PMP), Agile project/program management methodologies; completion of Lean Six Sigma White Belt training. A master's degree in computer science, engineering, business management, or a closely related field.

CLASSIFICATION TITLE: Business Systems Analyst I UNION CODE: R09 TEMPORARY END DATE: This position is temporary and ends on or before December 31, 2026. Any continuation beyond December 31, 2026 is contingent upon satisfactory performance and available funding. FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: Step 1 $5,787 - Step 4 $6,141 However, offer amount will be commensurate with candidate's experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $5,787 - $8,430 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 30, 2026; however, the position will remain open until filled. POSITION PURPOSE: Under the direct supervision of the Senior Director of Enrollment Management Administration, the Business Systems Analyst I assists with entry-level functional and technical support for the PeopleSoft Campus Solutions Student Records and Academic Advising modules. The incumbent works closely with IT staff, functional offices (e.g., Registrar, Advising, Academic Affairs), and external vendors to help gather business needs, understand system capabilities, and support the implementation of solutions. This position helps users improve processes, troubleshoot straightforward issues, document functional requirements, assists with testing activities, and supports compliance with institutional and systemwide policies. The Analyst works on assignments of limited to moderate scope, building foundational knowledge of higher education student systems, business process analysis, and project coordination. DUTIES & RESPONSIBILITIES: Business Systems Analysis & Support Assist functional stakeholders (Registrar's Office, Undergraduate Advising, Colleges) in identifying and documenting business needs related to Student Records and Academic Advising. Review current pre-defined system configurations and processes to help identify basic gaps and recommend solutions. Translate straightforward business and technical requirements into draft functional specifications for developers or third-party vendors with guidance from senior staff. Participate in small-scale projects, enhancements, and upgrades related to student records and advising under direction from the Senior Director of Enrollment Management Administration. Project & Process Improvement Support analysis efforts for projects aimed at improving workflows in student record-keeping, academic progress tracking, and advising services by gathering notes during meetings, documenting existing workflows exactly as described by stakeholders, preparing simple current-state workflow diagrams, and capturing user pain points Assist in documenting functional requirements, business processes, and data workflows. Help design and execute system and user acceptance testing for upgrades, patches, and new functionality by recording testing outcomes, identifying simple discrepancies, and logging issues in the designated tracking tool. Contribute to recommendations for improving advising and records processes, with oversight from senior team members. Configuration & Reporting Assist with configuring and validating system settings within PeopleSoft Student Records and Academic Advising, following established guidelines, by updating delivered values in tables, verifying term activation steps, or validating checklist items. Flag unexpected results for review. Perform routine data validation to support system accuracy and integrity. Create basic queries, reports, or dashboards using delivered PeopleSoft tools and reporting solutions (e.g., PS Query, BI Publisher), with guidance as needed. Assist with Degree Audit and Academic Advisement Report maintenance and testing by performing basic testing of existing rules, verifying student scenarios provided by senior analysts, documenting discrepancies, and preparing notes for review. Assist with routine National Student Clearinghouse reporting tasks such as running scheduled processes, reviewing output files for obvious data omissions, documenting error messages, and preparing preliminary correction lists. Escalate all system logic or configuration-related issues to senior staff. Training, Documentation & Support Help develop user documentation, training materials, and process guides. Provide pre-established and introductory training and support to staff and faculty advisors on system functionality. Troubleshoot simple functional system issues, resolving those within position scope and escalating more complex issues to senior staff or management. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to a bachelor's degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities may be substituted for the required education on a year-for-year basis. SKILLS, KNOWLEDGE & ABILITIES (SKA's) - Regular and reliable attendance is required. General knowledge of principles and concepts of business systems process analysis, technology applications, and project management. Strong organizational and time management skills to plan, organize, and prioritize work. Demonstrated communication and interpersonal skills to gather information from clients, communicate technical issues effectively, and produce documentation. General knowledge and ability to troubleshoot system issues. Ability to maintain confidentiality and appropriately handle sensitive data and information. Ability to work independently, as part of a team, and build relationships with diverse stakeholders. Analytical skills to collect, analyze, and interpret application process problems and technology needs; to evaluate project performance and manage issues, risk, and changes of scope. Computer skills to appropriately troubleshoot and alter systems as required. Ability to work with and analyze standard data sets and write reports using database, query language, and analytical tools. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience with PeopleSoft and OnBase/Unity Client. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: SEDENTARY WORK - involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation. Campus contact for our Nondiscrimination policy is Allan Williams, Associate Vice President of Civil Rights & Compliance, (661) 654-2713.

Mission Objectives - The Business Analyst supports the Department of Treasury, Office of the Comptroller of the Currency (OCC) and bureaus by translating needs into actionable process and data improvements. The role facilitates workshops, maps as-is and to-be processes, and defines KPIs tied to mission outcomes. It builds dashboards and automations with Power BI, Excel, SharePoint, Power Platform, or ServiceNow. By optimizing workflows and reporting, it strengthens governance, reduces cost and risk, and accelerates modernization. Elicit needs via interviews and workshops. Produce as-is/to-be models. Map requirements to objectives. Create process maps using BPMN or Visio. Maintain SOPs, KBAs, wikis, and collaboration sites (SharePoint). Configure forms and workflows to automate processes (Power Platform). Produce dashboards and briefings (Excel, Power BI, PowerPoint). Ensure 508 compliance for all artifacts. Provide clear, concise documentation, positioned for decision making. Data-driven recommendations

The Acquisitions Business Analyst III serves as a senior acquisitions and contract specialist providing expert-level support to Contracting Officer's Representatives (CORs) in support of critical mission operations. This role leads complex acquisition and procurement lifecycle activities, including contract management, requirement gathering, financial tracking, and process improvement across multiple appropriation types. The position requires close collaboration with budget analysts and other stakeholders throughout the acquisition process, with particular emphasis on supporting the Planning, Programming, Budgeting, and Execution (PPBE) process and DoD fiscal year execution requirements. The position requires onsite reporting and maintains a strong customer service focus while training and mentoring other Acquisition Business Analysts. This senior analyst demonstrates expertise in acquisition documentation, procurement operations, and serves as a subject matter expert for the organization. Must be able to report onsite as required by the position. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS The ability to maintain and access classified information at the DOD Secret level. Must possess appropriate level of certifications for this position as required by the contract Demonstrated expertise in Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and Department of Defense procurement policies. Knowledge of the Planning, Programming, Budgeting, and Execution (PPBE) process. Experience with various DoD contract types including Firm-Fixed-Price (FFP), Cost-Plus-Fixed-Fee (CPFF), Time and Materials (T&M), and Indefinite Delivery/Indefinite Quantity (IDIQ) contracts. Experience with federal financial systems such as GFEBS, MOCAS, or Wide Area Workflow (WAWF). Familiarity with DoD fiscal year execution cycles and year-end closeout requirements. Proven experience training or mentoring acquisition or business analyst staff. Advanced proficiency in Microsoft Office Suite, particularly Excel (pivot tables, advanced formulas, macros) and Power BI or similar analytical tools. Strong customer service orientation with demonstrated ability to manage stakeholder relationships and respond to inquiries professionally. Excellent written and verbal communication skills, with ability to present complex information to senior leadership. Experience developing SOPs, process documentation, and training materials. Professional certification such as Certified Federal Contracts Manager (CFCM), Certified Professional Contracts Manager (CPCM), Defense Acquisition Workforce Improvement Act (DAWIA) certification, or similar is preferred. Experience working in federal government, specifically with the United States Army or DoD financial management and comptroller organizations is preferred. Experience managing contracts across multiple DoD appropriation types (Operation and Maintenance, Research Development Test and Evaluation, Procurement) is preferred. Advanced knowledge of contract types, pricing strategies, and cost analysis methodologies specific to DoD operations is preferred. Experience with Government Purchase Card (GPC) program management and oversight is preferred. Project Management Professional (PMP) or similar project management certification is preferred. Experience with the development and use of Power BI and Power Apps tools is preferred. Direct experience supporting the PPBE process in a DoD or federal agency environment is preferred. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Lead and oversee complex acquisition documentation and comprehensive tracking of contract requirements, deliverables, and funding status for CORs across various contract types (FFP, CPFF, T&M, IDIQ). Serve as the primary point of contact for customer service inquiries related to acquisition and procurement activities, ensuring timely and professional responses to stakeholder needs. Conduct advanced requirement gathering sessions with Requirement Owners, budget analysts, and other senior stakeholders to support strategic procurement planning. Independently develop, review, and approve Statements of Work (SOW), Performance Work Statements (PWS), and Independent Government Cost Estimates (IGCEs) for high-value or complex procurements in compliance with FAR and DFARS requirements. Provide expert-level tracking and analysis of contract obligations, expenditures, and invoicing updates at the CLIN level across multiple contracts and appropriation types. Assist with invoice validation processes and coordinate with vendors and payment offices to resolve billing issues. Support the Planning, Programming, Budgeting, and Execution (PPBE) process by assisting with the development of annual spend plans, support agreements, and billing document preparation as needed. Navigate DoD fiscal year execution requirements, including end-of-year closeout processes and fund management. Support Government Purchase Card (GPC) reconciliation, oversight, and compliance activities. Maintain and assist with designing dashboards and analytical tools in Excel, Power BI, or other platforms to provide procurement and financial visibility. Establish and maintain records management standards and ensure all documentation meets audit-ready requirements. Train, mentor, and provide technical guidance to junior Acquisition Business Analysts (Levels I and II) on acquisition processes, systems, and best practices. Lead process improvement initiatives, develop Standard Operating Procedures (SOPs), and create process maps for acquisition functions. Represent the team in high-level meetings with senior leadership, taking detailed notes and providing expert recommendations on acquisition strategies. Serve as a subject matter expert for acquisition-related systems, regulations, and compliance requirements. Identify opportunities for workflow optimization and implement solutions to enhance operational efficiency and customer satisfaction. EDUCATION AND EXPERIENCE Bachelor's degree in Business, Public Administration, Finance, Accounting, or a related field and a minimum of seven (7) years of progressive experience in acquisition, contracting, or federal procurement support, with at least three (3) years in a senior or lead capacity. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $107K to $140K, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Hiring Range: $65425.00 to $106315.00 Full Time or Part Time: Full_Time Additional Detail Description for Candidates: Plan, manage and coordinate designated activities related to assigned program area(s). Research and analyze the statewide business relative to planning, performance measures, customer feedback, performance improvements, and communicate results. Support programmatic analysis, reporting, and data management functions by developing and maintaining databases and data services needed to support the business. Apply business knowledge and technical expertise in developing tools to help make data driven decisions, report on program performance, and build efficiencies into daily work products and processes. Respond to ad-hoc requests for information. Perform all functions in compliance with state regulations and policies. Function as technical liaison to the Information Technology Division (ITD) and external partners and demonstrate high proficiency in computer software applications with some programming capabilities. Develop recommendations and maintain documentation for improvements to existing data, systems and system configuration, and processes in support of business activities and provide technical assistance for developed applications to all end users. How you will contribute: Business Reporting: Create and update various types of reports to support management for assigned program and report on performance and performance metrics. Recommend and provide new reports as needed and ensure reports address stakeholder and management needs.Data Management: Research, compile, organize, and analyze large amounts of data from various systems and sources; revise and update existing databases to include adding new data fields and developing recommendations and maintaining documentation for improvements to existing data, systems, and processes.IT Liaison: Seek out and adopt technology to assist business group(s). Work with IT professionals in creating, testing and aligning technology to meet business processes. What will make you successful: Demonstrated skill developing and managing large data sets and integrating data from different sources and across different platforms.Knowledge of the interrelationships among project data, including phases, schedules, and estimates.Knowledge of theory and principles of database development, data management, business process improvement, and performance management.Proficient use of Microsoft Office products.Proficient use of SQL Server and writing database queries in SQL.Some knowledge of the Software Development Lifecycle (SDLC). Minimum Qualifications: Ability to apply logic and reasoning to identify and analyze problem areas and recommend various solutions consistent with applicable regulations and policies.Demonstrated skill developing, managing large data sets, integrating data from different sources and across different platforms.Knowledge of theory and principles of database development, data management, business process improvement, and performance management.Proficient use of Microsoft software.Proficient use of SQL Server and writing database queries in SQL.Skill in oral and written communication to build effective relationships.Skill in working with business and financial information systems. Additional Considerations: Knowledge of statistical analysis using SAS-R, mathematical based modeling experience.Knowledge of statistical methods, data analysis, needs assessments, and principles of business process evaluation.Proficient use of Microsoft SharePoint, Teams, Excel, Power BI, etc. Click below to learn more about the Competency Model associated with this Position: Competency Model Physical Requirements Physical Requirements VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct. VDOT Code of Ethics Standards of Conduct

The purpose of this class is to perform professional level technical work in data management, data analysis, data visualization, and report preparation to support the operations and decisions of the Business Services unit. The Business Data Analyst position is structured to combine business acumen and data analysis to produce comprehensive reporting and advising for business managers and academic personnel overseeing revenue generating units in academic, non-academic, and auxiliary areas. Bachelor's degree required in a Data Analytics, Data Science, Business, Finance, Advanced Analytics, or similar discipline that includes course work in data analytics. Master's degree preferred. Two (2) years of work experience in data analytics or business analytics required. Proficiency with Microsoft Office Excel, SQL, and Power BI or other data visualization software required. Knowledge of Banner and higher education experience a plus. For Best Consideration, Apply by October 3, 2025. * Develop and maintain data files. * Perform analysis of quantitative and qualitative data. * Serve as point of contact for internal units and external organizations. * Prepare and analyze reports, as requested. * Assist college departments and/or staff, as required. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. * Collect business services data and collaborate with partners in Information Technology Services (IT) and the Office of Planning, Research, and Evaluation (PRE) to create routine and ad hoc analytics reporting, visuals, and dashboards. * Collect financial data on business unit sales and expenses, and analyze enrollment and market trends, demographics, and purchasing patterns related to higher education. * Study student and campus behaviors and recommend operational improvements to the Senior Director of Business services, Assistant Vice President of Business Services, and Vice President of Administrative Services. * Engage and communicate with partners and stakeholders to manage data requests. * Provide reports and analysis using data combined from multiple college systems to uncover trends and develop key insights. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Performs advanced technical duties including planning and developing of efficient business and operation systems in support of core organizational functions. Analyzes, evaluates, and recommends technical solutions to problems and participates in implementing, supporting and documenting technical and business systems. Leads technical implementations that drive operational change throughout the organization. Provides direction and leadership to Business Analysts and other project team members. Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description. Additional compensation based on licensure. Assigned as the department liaison to be an advocate for the department and manage all related projects. Mentor and support the effort of the team members assigned to the departments. Research and assess the requirements and needs of County departments and agencies, collaborate with Information Systems teams and stakeholders. Demonstrates excellence in knowledge of Senior Business Analyst Role and performs as a model for those in a Business Analyst Role. Meet with decision makers, system owners, end users and stakeholders to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. Demonstrates advanced operational knowledge when recommending efficient business systems and technological solutions in support of core organizational functions, business processes and policies. Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improving, enhancing, or further leveraging these systems. Identifies client organization's strengths and weaknesses and suggested areas of improvement. Executes advanced delivery of systems design, including data migration rules, business rules, flow frames or other detailed deliverables. Demonstrates advanced information technology research capabilities when comparing and evaluating Commercial Off-The-Shelf (COTS) solutions and enhancement of existing solutions, configurations, and modifications available for integration, flow and data requirements. Create, analyze, and validate detailed functional specifications. Responsible for generating, compiling and interpreting reports, facts and figures in support of their findings to include business cases, solutions and their outcomes on the business. Determine best return on investment for proposed solutions and provide a cost accounting feasibility analysis to justify the means. Identifies full functionality of existing software solutions to identify any untapped benefits. Understands and effectively articulates any associated risks. Executes advanced understanding of the Requests for Proposals (RFPs) process with Seminole County's Purchasing and Contracts Division. Provides staff support to information technology management by performing special assignments in a study or research capacity. Analyzes the effect of high-risk and large-sized projects, ensuring they can be effectively integrated into existing systems and processes. Provide advanced training and documentation to end users for all modified new systems while acting as a liaison between business and IT Groups Bachelor's Degree in Information Systems/Technology, or a closely related field and three (3) to five (5) years of computer and information management experience. Competency may be demonstrated through the complexity, scope and size of prior project involvement. PMI-PBA is a certification requirement of the Senior Business Analyst Role. If not already achieved, certification must be obtained within the first year of employment. Seminole County will reimburse test fees with a passing score provided. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Must be proficient at translating the business process into technical requirements, including database, integration and functionality to vendors, management, development staff and users. Must be proficient in Business English, spelling, punctuation, and arithmetic, along with modern office practices and procedures, including record keeping methods. Must possess the ability to effectively interact with internal and external customers and at all levels of the organization. Proven experience as a business analyst. Proven training in Business Process Modeling. Proficiency in MS Office (MS Word, Excel, PowerPoint). Knowledge of Microsoft Visio and Access is advantageous. Must possess and maintain a valid Class "E" Florida Driver's License. Requires, independent judgement, initiative and teamwork. All employees must attend Seminole County Required Trainings. Department Specific trainings per position may be required. Performs other related work as required. In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Plan, manage and coordinate designated activities related to assigned program area(s). Research and analyze the statewide business relative to planning, performance measures, customer feedback, performance improvements, and communicate results. Support programmatic analysis, reporting, and data management functions by developing and maintaining databases and data services needed to support the business. Apply business knowledge and technical expertise in developing tools to help make data driven decisions, report on program performance, and build efficiencies into daily work products and processes. Respond to ad-hoc requests for information. Perform all functions in compliance with state regulations and policies. Function as technical liaison to the Information Technology Division (ITD) and external partners and demonstrate high proficiency in computer software applications with some programming capabilities. Develop recommendations and maintain documentation for improvements to existing data, systems and system configuration, and processes in support of business activities and provide technical assistance for developed applications to all end users. How you will contribute: Business Reporting: Create and update various types of reports to support management for assigned program and report on performance and performance metrics. Recommend and provide new reports as needed and ensure reports address stakeholder and management needs. Data Management: Research, compile, organize, and analyze large amounts of data from various systems and sources; revise and update existing databases to include adding new data fields and developing recommendations and maintaining documentation for improvements to existing data, systems, and processes. IT Liaison: Seek out and adopt technology to assist business group(s). Work with IT professionals in creating, testing and aligning technology to meet business processes. What will make you successful: Demonstrated skill developing and managing large data sets and integrating data from different sources and across different platforms. Knowledge of the interrelationships among project data, including phases, schedules, and estimates. Knowledge of theory and principles of database development, data management, business process improvement, and performance management. Proficient use of Microsoft Office products. Proficient use of SQL Server and writing database queries in SQL. Some knowledge of the Software Development Lifecycle (SDLC). Minimum Qualifications: Ability to apply logic and reasoning to identify and analyze problem areas and recommend various solutions consistent with applicable regulations and policies. Demonstrated skill developing, managing large data sets, integrating data from different sources and across different platforms. Knowledge of theory and principles of database development, data management, business process improvement, and performance management. Proficient use of Microsoft software. Proficient use of SQL Server and writing database queries in SQL. Skill in oral and written communication to build effective relationships. Skill in working with business and financial information systems. Additional Considerations: Knowledge of statistical analysis using SAS-R, mathematical based modeling experience. Knowledge of statistical methods, data analysis, needs assessments, and principles of business process evaluation. Proficient use of Microsoft SharePoint, Teams, Excel, Power BI, etc. Click below to learn more about the Competency Model associated with this Position: Competency Model Physical Requirements Physical Requirements VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct. VDOT Code of Ethics Standards of Conduct Physical Requirements Physical Requirements

Business Intelligence Analyst II (BIA) is responsible for developing complex reporting using T-SQL language using various tools such as Microsoft SQL Server Reporting Services (SSRS) and other data visualization tools. They are also responsible for developing and deploying new reports including self-service reports, dashboards, and visual representations to meet the needs of the organization. Ultimately, the goal is to aid in fulfilling our mission of positively impacting the health and wellness of those we serve in our community. Essential Duties and Responsibilities: Develops and deploys new reports and various visual representations including self-service reports using SSRS, Power BI, Excel, Pyramid Analytics and other BI Tools to meet the reporting needs of the organization Works closely with BI reporting development life cycle, including identifying Subject Matter Experts; Requirement Gathering; Requirement Gathering Documentation; Analysis, Design and Development; Testing, and Implementation Creates complex T-SQL queries for data extracts to create a large volume of SSRS and ad-hoc reports Designs, develops, modifies, and implements reports, including self-service reports, using Excel and/or SQL Server Reporting Services (SSRS) to meet the reporting needs of the organization Creates reports using SQL Server (2008, 2012, 2016) environment with an In-depth understanding of the report life cycle Creates reports that support different business requirements, with ability to create sub-reports and summary reports such as pivot tables in Excel or matrix reports in SSRS Works to proactively identify data quality issues, coordinate root cause analysis, implement fixes, and perform QA validations to build exception reporting where needed Provides management with project status updates, feedback, and appropriate reporting on responsibilities Resolves performance issues by performing data integrity and audit checks to ensure accuracy of reports Researches, reviews, and analyzes the effectiveness and efficiency of existing reports, and develop strategies for enhancing and improving the performance of these reports Participates in peer reviews as well as actively participate in improving project backlogs(s) Works with Business Teams to develop an understanding of each department's role within the company and to understand their unique reporting requirements to assist in the development of reports Maintains professional and technical knowledge by attending educational workshops and other training This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Must have Bachelor's degree (B. A. / B. S.) from a four-year College/university preferred Minimum of three (3) - five (5) years hands on experience in SQL Server technologies in Visual Studios Data Tools; Relational Database and proven SQL & Query writing skills Minimum of three (3) years in building Microsoft SSRS reports, data visualizations and designing dashboards Minimum of two (2) - three (3) years working in a data warehouse environment Must have Advanced Microsoft Excel, PowerPoint, Tableau/Power BI skills, financial modeling, statistical modeling, descriptive analysis Strong business acumen with advanced analytical and problem-solving skills Experience in Extraction, and Transformation and Loading (ETL) (Microsoft SSIS preferred) Experience in dashboard development such as Power BI, Tableau, or Pyramid Analytics (preferred) Microsoft Certifications (preferred) EPIC Certifications in Tapestry Modules (preferred) Skills and Abilities: Strong understanding of reporting best practices and experience with defining, developing, and delivering data that enables various business teams to make critical business decisions Excellent communication skills, both written and verbal, to interact with the business in gathering requirements and presenting data from the reports Understanding of the healthcare business and works with end users to define reporting needs, deliver reports, and provide analysis and visualization of data Well-organized, action and results oriented team player with exceptional time management skills to support multiple initiatives simultaneously in a fast-paced environment with excellence in planning and execution. Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results with high attention to detail and the ability to prioritize Team oriented individual with good interpersonal skills and the ability to interact professionally with a diverse group, including executives, managers, and subject matter experts Knowledge of clinical and financial systems within a Healthcare environment desired Ability to adhere to coding standards and participate in peer code reviews Knowledge of project management methodologies and best practices Excellent presentation skills with solid communication capabilities and practices, both oral and written Ensure systems comply with HIPPA regulations Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Background Screening Notice: In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants. 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Schedule: This position may involve duties that extend beyond the regular work schedule, including evenings or weekends as needed. * ONLY EMPLOYEES OF THE PINELLAS CLERK OF THE CIRCUIT COURT AND COMPTROLLER MAY APPLY* The Clerk of the Circuit Court and Comptroller is seeking an IT Systems Analyst with professional, technical, and administrative experience to provide application support, system analysis, and design as well as business and workflow analysis and organization research. This position will work in the Clerk's Technology Division. As an IT Systems Analyst 1, you will perform technical and administrative work supporting the Clerk's critical business systems, including maintenance, upgrades, and new system implementations. An employee in this role will provide operational and production support, perform administrative tasks such as maintaining system codes and user accounts, and contribute to project planning activities. Upgrade activities include integration and critical business process testing, as well as coordinating testing efforts with the departments along with documenting identified issues and reporting them appropriately. Project activities include developing business cases, gathering requirements, preparing requirements documentation, creating project plans, testing documentation, and performing user acceptance testing. Additional duties may include system and security administration, peer training, and workflow analysis. An employee in this role will develop technical and/or business expertise to analyze, evaluate, and improve work processes. Essential Job Functions (examples, not all inclusive): * Identify, recommend, and participate in process improvement initiatives * Collaborate with business units to resolve application or system problems * Provide daily operational support under the discipline of defined departmental business processes * Engage and participate with teams in problem resolution * Work with business units to review state and local mandates and decide on necessary changes to fulfill requirements * Monitor deliverables and ensure timely completion of tasks * Participate in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing to ensure delivery of quality solutions * Take ownership of complex cross-sectional problems and contribute to resolution * Communicate effectively, both verbally and in writing, to peers, leadership, and business partners * Create requirement documents and other project materials related to new applications or reworking of existing applications * Prepare and deliver presentations regularly to various audiences using clear, concise, and effective communication * Assist with creation of project plans/schedules, completion of tasks and critical milestones associated with assigned projects * Performs other related job duties as assigned Highly desirable: * Critical, forward, and logical thinker, and independent judgement * Advanced MS Office skills (Outlook, Excel, Word, Teams, PowerPoint) * Above-average organization skills, self-motivated and takes initiative Education and Experience: Experience: Professional experience performing business analysis, process documentation, user acceptance testing, and quality assurance related work Education: * At least 3-5 years of professional experience as described above; or * Associate degree as described above and at least 2 years of experience as described above; or * Bachelor's or higher-level degree as described above, and some experience as described above; or * An equivalent combination or education, training, and/or experience as described above. Knowledge, Skills, and Abilities: * Knowledge of standard office practices, procedures, policies, personal computers, operating systems, and related software applications * Proficiency with computers and Microsoft Office Suite is required * Ability to use and apply reference materials to research and solve problems * Ability to recommend changes to improve operational efficiencies * Ability to coordinate efforts among multiple departments to solve problems * Ability to use diplomacy in dealing with difficult customers and delivery of services * Ability to communicate with tact, patience, and courtesy at all levels of the organization * Ability to communicate effectively, both verbally and in writing, with peers and others * Ability to establish and maintain effective working relationships with partners * Ability to operate a personal computer and other automated systems to enter and retrieve information, monitor work performed, and to communicate information in reports * Ability to prepare and deliver effective presentations * Ability to work independently as well as within a team Physical/Mental Demands: The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: * Balancing: Maintaining body equilibrium to prevent falling while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. * Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. * Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. * Grasping: Applying pressure to an object with the fingers and palm. * Handling: Picking, holding, or otherwise working, primarily with the whole hand. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. * Mental acuity: Ability to make rational decisions through sound logic and deductive processes. * Reaching: Extending hand(s) and arm(s) in any direction. * Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers. * Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. * Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Visual acuity: Have close visual acuity such as color differentiation, depth perception, and adequate field vision. * Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

This position is a highly experienced Senior Oracle HCM Cloud Technical Analyst, offering deep technical expertise in supporting and optimizing Oracle HCM Cloud applications. This role focuses on troubleshooting complex issues, system configuration, processes and formulas, and integrating with external tools to ensure optimal performance of modules such as Core HR, Time and Labor, Payroll, Benefits, Absence Management, and Talent Management. Role includes working with embedded AI tools including AI learning language models, generative AI, and AI Agents. The analyst plays a critical role in maintaining a stable, efficient, and compliant HCM environment that supports service delivery for County staff and citizens. Proficient in Oracle Fusion technologies including FBDI, HDL, BIP, OTBI, ESS jobs, and system configuration, with a strong understanding of the underlying table structures. Demonstrated experience with Oracle Integration Cloud (OIC), integration design patterns, and performing root cause analysis for complex technical issues across integrations, workflows and fast formulas. Skilled in end-to-end solutioning and proof-of-concept development, with hands-on experience configuring and implementing modules including HR Help Desk, Recruiting Booster, Digital Assistant, and Talent Management. Brings expertise in customizing AI-driven agents to enhance HR processes like recruitment, onboarding, and employee engagement, along with knowledge of Oracle's extensibility tools such as Visual Builder Studio and HCM Design Studio for tailoring UI, logic, and AI behaviors to organizational needs. The ideal candidate has 4+ years of experience with Oracle HCM Cloud implementation and support, including modules such as HR Help Desk, Time and Labor, Absence Management, Recruiting Booster, and Talent Management. They are proficient in configuring AI-driven agents, utilizing Visual Builder Studio and HCM Design Studio, and developing Fast Formulas and Guided Journeys to optimize HR processes and meet organizational needs. Salary $82,617 - $151,881 (starting salary max: $107,411) Benefits Click HERE to view our Benefits at a glance Core Competencies Customer Commitment: Proactively seeks to understand the needs of the customers and provides the highest standards of service. Dedication to Professionalism and Integrity: Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence: Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. Success Through Teamwork: Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Minimum Qualifications Bachelor's degree in Computer Science, Management Information Systems (MIS), Engineering, Public Administration, or a related field; and Three (3) years of Oracle Fusion HCM support or implementation experience, including hands-on experience with technical support/configuration of HCM modules (such as Time and Labor, Core HR, Benefits, Absence Management, etc.), fast formulas, workflow testing and issue resolution; or An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted. Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Serves as a vital liaison between ESQA and other business units, ensuring Oracle Cloud solutions align with departmental needs, goals, and objectives. This role emphasizes cross-functional collaboration, effective communication, and seamless integration of technology into the organization's overall strategy. Supports development of Oracle HCM Cloud technical artifacts, including creation of documentation, code, and unit test results. Serves as the Technical Lead in the research, testing, documentation, and implementation of Quarterly Cloud Updates, Enhancements, and Break-Fix solutions. Gathers and documents business requirements for Oracle HCM Cloud projects, ensuring they align with overall organizational objectives, and translates those needs into clear technical specifications. Collaborates with project teams to validate that testing and results meet expectations, while also troubleshooting, researching, and recommending alternative solutions as necessary. Collaborates closely with departments, program managers, and support staff to identify issues, develop and discuss solutions, document requirements, and implement effective resolutions. Serves as the Technical Lead for Oracle HCM Cloud Service Requests (SRs), engaging with internal teams to analyze problems, research solutions, recommend corrective actions or workarounds, and coordinate the submission, testing, and resolution of SRs with Oracle. Identifies additional reporting opportunities to combine multiple data sources to provide new and unique data analysis opportunities for County management. Strong understanding of Oracle HCM Cloud modules, along with related business processes and underlying data sources, through independent research and effective collaboration with staff at all levels. The focus is on leveraging evolving Cloud capabilities and enhancements, including digital assistants, journeys, and AI, to drive continuous improvement. Collaborates closely with Cloud business owners and internal ESQA teams to design and implement new solutions that enhance processes, based on the needs and input of business owners and their ESQA support team. Works closely with project managers and ESQA teams to ensure successful delivery of enhancement projects. Communicates project updates, timelines, and milestones to relevant stakeholders. Supports change management efforts to ensure smooth transitions and effective user adoption, providing training and ongoing assistance to end-users as needed. Performs other related duties as assigned. Job-Related Competencies Experience with full implementations of an HCM module in a technical role. Experience implementing or configuring one or more of the following HCM modules: HR Help Desk, Time and Labor, Recruiting Booster, Digital Assistant, Communicate, Celebrate, Career Development, Talent Management (Succession Management). Experience configuring, customizing, and developing AI-driven agents to enhance HCM platforms, streamlining core HR processes such as recruitment, onboarding, employee engagement, talent, benefits, and absence management. Knowledge of Oracle HCM's extensibility framework (e.g. Visual Builder Studio, HCM Design Studio) to tailor AI agent behavior, UI components, and backend logic for specific organizational needs. Familiarity with payroll and timekeeping regulations (e.g., Fair Labor Standards Act, collective bargaining agreements). Strong analytical and troubleshooting skills, especially for time and labor/payroll issues under regulatory framework. Proficiency in Oracle tools (such as OIC, HDL, REST APIs, BI Publisher) as well as knowledge of PL/SQL and database management. Excellent documentation and communication skills. Critical Thinking: Issues are often unique, varied, and not typically encountered before, requiring significant individual analysis and collaboration with functional and technical experts across the department and County. Solving these complex technology problems demands strong analytical skills, inductive reasoning, and the ability to develop innovative, non-standard solutions. Decision Making: Capable of making sound analytical decisions even in ambiguous or uncertain situations, with the ability to prioritize and complete tasks efficiently under pressure. Communication: Strong communication skills, both written and verbal, paired with exceptional active listening abilities. Proven effectiveness in collaborating with all organizational levels and producing clear, concise, and well-crafted communications across various media, including print, electronic, and visual formats. Strategic Planning: Capable of applying project management processes and methodologies to ensure assigned projects are completed on schedule, within budget, upholding high-quality standards, and fulfilling customer expectations. Managerial/Operational Skills: Familiarity with project management methodologies and tools, combined with expertise in software development lifecycle principles and practices. Leadership: Skilled at influencing others to achieve shared objectives, coordinating activities and tasks across individuals and groups, and experienced in collaborating with senior leadership teams. Nature of Work Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Working Conditions/Physical Effort Work is performed in a climate-controlled office environment. May involve extended periods of sitting, standing, or walking. May involve in-town travel to office locations outside of County Center on an as-needed basis. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during, or after the emergency or disaster.

is Pending Contract Award Mission Objectives Serve as the technical authority and lead subject matter expert for all Independent Verification & Validation (IV&V) activities, technical assessments, and complex system evaluations for HHS IT programs. Oversee the planning, execution, and technical review of IV&V processes to ensure that all testing and analysis activities are rigorous, repeatable, and fully aligned with Agile and federal best practices. Position Responsibility Summary Lead the end-to-end IV&V effort for major HHS grants management IT systems and related processes. Develop, execute, and review comprehensive system test plans, cases, and scripts utilizing both Agile and traditional methodologies. Direct technical team members in performing functional, regression, and acceptance testing, and support User Acceptance Testing sessions as needed. Conduct technical reviews of system deployments, updates, technical documentation (such as user and admin guides, release notes), and performance baselines. Analyze system metrics, recommend, and help develop new performance indicators tailored to HHS metrics and reporting needs. Identify technical and programmatic risks, develop actionable mitigation recommendations, and support ongoing risk reporting. Prepare and support all required program reports, delivering concise and accessible technical information to audiences with diverse technical backgrounds. Mentor and guide mid-level technical staff and coordinate closely with the Project Manager to ensure effective cross-functional integration and knowledge sharing. Maintain continual awareness of federal IV&V standards, HHS policies, Capital Planning and Investment Control (CPIC) requirements, and applicable compliance mandates.

For doers and makers seeking a well-rounded community, Hickory is a bridge between Asheville and Charlotte at the foot of the Blue Ridge Mountains along Interstate 40, where a collective spirit of craftsmanship strengthens any endeavor with detail, artistry and quality. Hickory, North Carolina, is a three-time All-America City on the Catawba River approximately one hour east of Asheville and one hour north of Charlotte. More than45,000 residents call Hickory their home and Hickory is the hub of a 365,000 metropolitan area. Hickory has outstanding school systems, recreation facilities, libraries, golf courses, theaters, art museums, and gorgeous parks. Beautiful Lake Hickory is over 4,000 acres and has many public access areas. Please check out ****** HKY.com for a virtual, interactive tour of the area, and ************************** for a web portal all about Hickory and Life. Well Crafted. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, genetics, or the presence of a non-job related medical condition or disability. U.S. Law requires all applicants to furnish proof of identity and right to work in the U.S. Provides administration for all City critical systems and applications. Assists with installation, maintenance, and repair; installs, monitors, and administers computer software; provides user device and application support; serves as a backup to other IT employees. Work is performed with minimal supervision with an emphasis on customer support and security fabric consideration. Under the IT Director. * System Analysis & Design: Analyze existing systems, identify problems, gather requirements, and design efficient, cost-effective technical solutions. * Troubleshooting & Support: Diagnose and resolve complex technical issues, performing root cause analysis, implementing fixes, and providing critical production support. * Documentation & Training: Create detailed technical documentation, user guides, training manuals, and conduct training sessions for staff. * Collaboration & Leadership: Coordinate with team members and end users ensuring smooth communication and alignment with business goals. * Process Improvement: Evaluate systems for efficiency, recommend enhancements, and ensure adherence to IT policies and industry best practices. Administers: * Backup management system * Security Cameras * Access Control * Cloud and On-Premises Applications * System and network connectivity * Network security * RMS/CAD * Certificate Management * Printing * DNS * Document Scanning This position handles majority of escalated service desk tickets and further escalates critical issues to IT Director. This position also participates in an on-call rotation schedule. * Mid-Advanced level knowledge of server and workstation hardware and troubleshooting abilities. * Mid-Advanced level knowledge of switch, router, and cabling design, configuration, and maintenance. * Mid-Advanced level knowledge of system and network design. * Mid-Advanced level knowledge of TCP/IP protocol, and wireless communication protocols. * Mid-level knowledge of basic programming and scripting languages (i.e., Windows scripting host, Unix shell programming, and VB). * Proven skill in the installation, repair, and maintenance of complex computer hardware and software. * Proven skill in time prioritization and management. * Proven skill in troubleshooting and problem solving. * Experienced skill in the operation of computer equipment. * Experienced in oral and written communication. MINIMUM QUALIFICATIONS: Any combination of education and/or experience equivalent to a bachelor's degree with an emphasis in computer technology or related field and 5 years of qualified experience. Experience with computer networking, telecommunications, hardware, and software support at a Mid-Advanced level is required. Professional Level Microsoft/Cisco//Fortinet/PMP/ITIL certifications have preference. SUPERVISORY CONTROLS: The Information Technology Director assigns work in terms of very general instructions and guidelines. Completed work is reviewed for compliance with procedures, accuracy, and the nature and propriety of the final results. GUIDELINES: Guidelines include technical manuals, user specifications, supervisory instructions, federal, state, and city laws, and department policies and procedures. These guidelines require judgment, selection, and interpretation in application. COMPLEXITY: The work consists of varied technical duties. Frequently changing computer technologies and the need to communicate technical information to non-technical personnel contribute to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to assist with the performance of help desk, systems analysis, design, and maintenance duties. Successful performance helps ensure the efficient and effective provision of computer information services to all City departments. PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, vendors, and consultants. PURPOSE OF CONTACTS: Contacts are typically used to give or exchange information, resolve problems, and provide services. PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or computer table. WORK ENVIRONMENT: The work is typically performed in an office or a computer room, outdoors, and occasionally in automobiles. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.

Introduction This examination is being given to fill one vacancy in the Information Systems Department to perform journey-level programming and application development functions for the department, and to establish an eligible list which may be used to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. DEFINITION Under direction, performs specialized and advanced professional computer and related systems support work within the Information Systems Division; troubleshoots, analyzes and resolves difficult systems and applications hardware and software problems; and performs other related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an advanced understanding of complex analytical procedures and processes while working with a significant amount of independent authority and judgment. As assigned, some positions may exercise technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent's duties as described below. This class is distinguished from the Information Systems Analyst II level by it's requirement for specialized, functional or technical expertise beyond the journey level. Incumbents perform the more difficult and responsible types of duties assigned to classes within the series including systems analysis, development and direct client/maintenance support to large and complex systems and applications. This class is distinguished from the Information Systems Analyst IV in that the latter provides highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs. Incumbents at the Information Systems Analyst IV level may also serve in the capacity of database administrator or as a project lead on a component of assigned information systems projects. TYPICAL DUTIES * Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. * Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client's business and technology requirements; recommends changes as needed. * Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. * Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County's local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. * Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. * Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. * Develops, implements and maintains the County's Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. * Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. * Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. * Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. * May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS Education: Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience: Two years of increasingly responsible professional, analytical computer programming and application development and related systems work in an information systems environment. Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2: Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. Special Requirement: The above required experience and any certification used to qualify under substitution pattern #1, may need to be within the assigned specialist or functional area. Note: The above special requirements were approved by the Director of Human Resources on May 19, 2025. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: * Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. * Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: * September 16, 1940 to December 31, 1946 * June 27, 1950 to January 31, 1955 * August 5, 1964 to May 7, 1975 * Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. * Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. * Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. * Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; * They are related to the Appointing Authority or * The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: *************/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. (The County assumes no responsibility for online applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo. Click on a link below to apply for this position: