Working as a License Clerk

What Does a License Clerk Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

How To Become a License Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Average Salary$23,719
Job Growth Rate0%

License Clerk Jobs

License Clerk Career Paths

Top Careers Before License Clerk
Cashier12.4 %
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Top Careers After License Clerk
Cashier12.1 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a License Clerk

License Clerks in America make an average salary of $23,719 per year or $11 per hour. The top 10 percent makes over $28,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$23,719

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
OH License Clerk
OH License Clerk
AAA Motor Club
AAA Motor Club
07/03/2020
07/03/2020
$25,08607/03/2020
$25,086
OH License Clerk
OH License Clerk
AAA Motor Club
AAA Motor Club
05/22/2020
05/22/2020
$25,08605/22/2020
$25,086
License Renewal Clerk
License Renewal Clerk
AAA Mid Atlantic
AAA Mid Atlantic
03/01/2020
03/01/2020
$29,74003/01/2020
$29,740
License Renewal Clerk
License Renewal Clerk
AAA Mid-Atlantic
AAA Mid-Atlantic
02/29/2020
02/29/2020
$29,74002/29/2020
$29,740
OH License Clerk
OH License Clerk
AAA Motor Club
AAA Motor Club
02/26/2020
02/26/2020
$25,08602/26/2020
$25,086
See More Recent Salaries

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License Clerk Demographics

Gender

Female

78.5 %

Male

16.6 %

Unknown

4.9 %
Ethnicity

White

64.0 %

Hispanic or Latino

15.6 %

Black or African American

10.8 %
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Foreign Languages Spoken

Spanish

44.4 %

French

22.2 %

Italian

22.2 %
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License Clerk Education

Schools

Miami Dade College

10.6 %

Calhoun Community College

8.5 %

Santa Fe Community College

6.4 %

Strayer University

6.4 %
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Majors

Business

23.1 %

Accounting

10.9 %

Criminal Justice

7.1 %

Health Care Administration

6.4 %
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Degrees

High School Diploma

28.5 %

Bachelors

24.9 %

Associate

23.5 %

Certificate

11.8 %
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Entry Level Jobs For Becoming A License Clerk

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Full Time
Part Time
Internship
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Top Skills For a License Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.5% of license clerks listed vehicle registration on their resume, but soft skills such as integrity and communication skills are important as well.

Best States For a License Clerk

Some places are better than others when it comes to starting a career as a license clerk. The best states for people in this position are Alaska, Hawaii, California, and Washington. License clerks make the most in Alaska with an average salary of $37,962. Whereas in Hawaii and California, they would average $32,213 and $30,772, respectively. While license clerks would only make an average of $28,727 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total License Clerk Jobs:
10
Highest 10% Earn:
$50,000
Location Quotient:
1.65
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Oregon

Total License Clerk Jobs:
63
Highest 10% Earn:
$39,000
Location Quotient:
1.48
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Washington

Total License Clerk Jobs:
129
Highest 10% Earn:
$39,000
Location Quotient:
1.33
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top License Clerk Employers

1. Kroger
4.6
Avg. Salary: 
$29,845
License Clerks Hired: 
6+
2. Miami Beach
4.3
Avg. Salary: 
$42,744
License Clerks Hired: 
5+
3. American Income Life Insurance ...
4.6
Avg. Salary: 
$47,049
License Clerks Hired: 
4+
4. Family Dollar
4.5
Avg. Salary: 
$30,920
License Clerks Hired: 
3+
5. American National Insurance Company
4.9
Avg. Salary: 
$57,075
License Clerks Hired: 
3+
6. CNA Financial
4.4
Avg. Salary: 
$38,710
License Clerks Hired: 
3+

Recently Added License Clerk Jobs

Updated October 2, 2020