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What does a Licensed Agent do?

Updated January 8, 2025
7 min read
What does a Licensed Agent do

Licensed Agents act as authorized brokers acting on behalf of an individual owner or organization in selling a product, service, or property. There are many different pathways a licensed agent can delve into, such as in real estate, insurance, and banking. For instance, a real estate agent uses its license to be able to sell and rent properties. Their duties include gathering property information, evaluating property estimates, marketing properties, and represent sellers in the process of negotiation. They seek prospective buyers, monitor the sale process between stakeholders, and reach a mutually agreed price.

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Licensed agent responsibilities

Here are examples of responsibilities from real licensed agent resumes:

  • Train and manage employees and achieve significant improvements in their productivity & maintain sales go9als consistently.
  • Educate and advise in different investment products, such as life insurance and fix annuities.
  • Work with clients to satisfy financial needs offering products such as life insurance, annuities, and Medicare supplements.
  • Provide education on Medicare/ Medicaid coverage, rights and responsibilities.
  • Provide objective information pertaining to coverage and how to obtain Medicaid coverage.
  • Generate referral business and cultivate individual lead sources, using networking and prospecting techniques to grow potential sales opportunities.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Licensed agent skills and personality traits

We calculated that 31% of Licensed Agents are proficient in HIPAA, Customer Service, and Inbound Calls. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Math skills.

We break down the percentage of Licensed Agents that have these skills listed on their resume here:

  • HIPAA, 31%

    Handled, processed and accurately recorded confidential financial and health customer information following all applicable HIPAA privacy laws.

  • Customer Service, 11%

    Provide superior customer service that exceeds our customers/members expectations by promptly responding to questions and addressing needs that routinely come up.

  • Inbound Calls, 9%

    Answer inbound calls concerning Medicare Advantage plans, inform consumers of the plans offered and find one that fits their needs.

  • Casualty Insurance, 6%

    Make endorsements to policies and keep up to date on all applicable laws and policies relating to property and casualty insurance.

  • Life Insurance Products, 6%

    Assist individuals and families in the selection of a broad range of affordable, quality health and life insurance products.

  • Financial Services, 5%

    PROFILE Results driven manager possessing deep operational expertise directing proprietary partnerships in the Insurance, Financial Services and Investment Management Industry.

Common skills that a licensed agent uses to do their job include "hipaa," "customer service," and "inbound calls." You can find details on the most important licensed agent responsibilities below.

Analytical skills. licensed agent responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." This resume example shows what licensed agents do with analytical skills on a typical day: "evaluated leads obtained through direct referrals, lead databases and cold calling. "

Initiative. Another crucial skill for a licensed agent to carry out their responsibilities is "initiative." A big part of what licensed agents relies on this skill, since "insurance sales agents need to actively seek out new clients in order to increase business." How this skill relates to licensed agent duties can be seen in an example from a licensed agent resume snippet: "exceeded personal sales quotas and grew revenue via successful networking and lead generation initiatives. "

Communication skills. While "communication skills" is last on this skills list, don't underestimate its importance to licensed agent responsibilities. Much of what a licensed agent does relies on this skill, seeing as "insurance sales agents must listen to clients and be able to clearly explain suitable policies." Here is a resume example of how this skill is used in the everyday duties of licensed agents: "demonstrated effective customer service and communication skills. "

See the full list of licensed agent skills

The three companies that hire the most licensed agents are:

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Compare different licensed agents

Licensed agent vs. Broker

Brokers can either be a firm or an individual acting as an intermediary between a securities exchange and an investor. They often provide services to individual investors and traders who cannot engage directly with security exchanges, which only accept orders from their members. They provide investors and traders with an investment plan, market intelligence, and research. They may cross-sell some financial services and products offered by their brokerage firms. They are also typically classified as discount or full-service brokers.

If we compare the average licensed agent annual salary with that of a broker, we find that brokers typically earn a $82,546 higher salary than licensed agents make annually.Even though licensed agents and brokers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require inbound calls, financial services, and outbound calls in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of a licensed agent are more likely to require skills like "hipaa," "customer service," "casualty insurance," and "life insurance products." On the other hand, a job as a broker requires skills like "brokerage," "insurance products," "risk management," and "client relationships." As you can see, what employees do in each career varies considerably.

Brokers earn the highest salaries when working in the insurance industry, with an average yearly salary of $129,664. On the other hand, licensed agents are paid more in the insurance industry with an average salary of $45,577.brokers tend to reach similar levels of education than licensed agents. In fact, brokers are 1.7% more likely to graduate with a Master's Degree and 0.8% more likely to have a Doctoral Degree.

Licensed agent vs. Insurance producer

An insurance producer is responsible for selling and buying financial services and products for an insurance company. They negotiate issues regarding health, life insurance, and other properties. Also, an insurance producer maintains a good relationship between clients and prospective clients by offering the best insurance service and ensuring that all the policies and guidelines are fully followed.

Insurance producer positions earn higher pay than licensed agent roles. They earn a $22,797 higher salary than licensed agents per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both licensed agents and insurance producers have skills such as "customer service," "inbound calls," and "casualty insurance. "

Each career also uses different skills, according to real licensed agent resumes. While licensed agent responsibilities can utilize skills like "hipaa," "medicare advantage," "health insurance products," and "real estate," insurance producers use skills like "develop leads," "team-oriented environment," "phone calls," and "client relationships."

On average, insurance producers earn a higher salary than licensed agents. Some industries support higher salaries in each profession. Interestingly enough, insurance producers earn the most pay in the real estate industry with an average salary of $62,146. Whereas licensed agents have higher pay in the insurance industry, with an average salary of $45,577.In general, insurance producers achieve similar levels of education than licensed agents. They're 0.2% less likely to obtain a Master's Degree while being 0.8% more likely to earn a Doctoral Degree.

Licensed agent vs. Insurance broker

Insurance brokers are responsible for assisting clients to determine their liability risks and in selecting the appropriate policies for their family, home, business, or automobile to ensure their protection. They direct clients in creating a sound decision and supply them with a variety of quotes that best suit their needs. Their duties include demonstrating the benefits, terms, conditions, and suspension for a number of participating insurance policies. Also, they may negotiate lesser rates for their clients and continue in guiding these clients in technical issues like filing a claim or changing their insurance coverage.

On average scale, insurance brokers bring in higher salaries than licensed agents. In fact, they earn a $51,691 higher salary per year.licensed agents and insurance brokers both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "inbound calls," and "casualty insurance," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, licensed agents are more likely to have skills like "hipaa," "financial services," "real estate," and "health insurance." But a insurance broker is more likely to have skills like "insurance carriers," "auto insurance," "insurance sales," and "brokerage."

Insurance brokers earn the best pay in the insurance industry, where they command an average salary of $72,365. Licensed agents earn the highest pay from the insurance industry, with an average salary of $45,577.Most insurance brokers achieve a similar degree level compared to licensed agents. For example, they're 0.1% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.

Licensed agent vs. Insurance verification specialist

An insurance verification specialist is responsible for confirming a patient's insurance details and eligibility to receive medical care services. Insurance verification specialists review the insurance documents of the patients, including its coverage and limitations, and escalate concerns to the supervisor for immediate resolution. They process paperwork accordingly upon coordinating with the patients and attending health professionals. An insurance verification specialist must have excellent communication and organizational skills, finishing administrative tasks efficiently under minimal supervision.

Insurance verification specialists typically earn lower pay than licensed agents. On average, insurance verification specialists earn a $9,272 lower salary per year.While both licensed agents and insurance verification specialists complete day-to-day tasks using similar skills like hipaa, customer service, and inbound calls, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A licensed agent uses "casualty insurance," "life insurance products," "financial services," and "lead generation." Insurance verification specialists are more likely to have duties that require skills in "patients," "insurance verification," "insurance eligibility," and "data entry. "The pharmaceutical industry tends to pay the highest salaries for insurance verification specialists, with average annual pay of $35,651. Comparatively, the highest licensed agent annual salary comes from the insurance industry.In general, insurance verification specialists hold similar degree levels compared to licensed agents. Insurance verification specialists are 4.7% less likely to earn their Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.

Types of licensed agent

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.