What does a licensed insurance agent do?

A licensed insurance agent is primarily responsible for finding and utilizing opportunities to secure insurance sales. Moreover, a licensed insurance agent must reach out to potential clients, discuss and negotiate terms, respond to inquiries, and perform various assessments to determine their ability to uphold financial obligations. Besides building a client base, they also need to handle current policies, process renewals, monitor claims, maintain an accurate record of transactions, prepare progress reports and strategies, and distribute policy proceeds according to the company rules and regulations.
Licensed insurance agent responsibilities
Here are examples of responsibilities from real licensed insurance agent resumes:
- Explain and advice the customers about the insurance needs, handle objections and sale the Allstate company advantage.
- Work with people in retirement helping manage their health and life insurance, also help structure their 401k's into annuities.
- Used consultative upselling techniques to provide leads
- Quote and sell home, mobile home, renters, auto, and motorcycle policies.
- Process application on auto, homes, workers comp, trailer, motorcycle, commercial policies.
- Provide financial services through life insurance, disability insurance and annuities.
- Provide unparallele brokerage services, specifically focusing on a thorough analysis of business risk and comprehensive options for clients.
- Conduct needs analysis to determine the best solutions for Medicare needs.
- Process all Medicare plan enrollment transactions in accordance with CMS regulations, HITECH and HIPAA.
- Qualify Medicare beneficiaries according to CMS guidelines and educate, present, and sell Medicare products.
- Specialize in Medicare and ACA plans including life and supplemental coverage.
- Assist with enrolling people over the phone for the PPO, HMO and PFFS plans.
- Address any concerns or questions Medicare beneficiaries may have about Medicare products and Medicaid eligibility.
- Meet with benefits managers, sales associates and claimants to answer questions about AFLAC policies and claims.
- Work with HMO and PPO programs as well as with self-fund programs and cafeteria plans.
Licensed insurance agent skills and personality traits
We calculated that 17% of Licensed Insurance Agents are proficient in Excellent Time Management, Work Ethic, and Strong Customer Service. They’re also known for soft skills such as Communication skills, Self-confidence, and Analytical skills.
We break down the percentage of Licensed Insurance Agents that have these skills listed on their resume here:
- Excellent Time Management, 17%
Position requires excellent time management, superior verbal and written abilities.
- Work Ethic, 17%
Maintain excellent work ethic and a strong analytical organizational policy for Agency etiquette.
- Strong Customer Service, 13%
Demonstrated strong customer service skills to resolve inquires quickly and effectively.
- Customer Service, 13%
Provided marketing support and customer service/administrative assistance to registered financial representative.
- Insurance Sales, 11%
Become a licensed insurance sales professional and receive inbound calls from highly interested potential policyholders.
- Financial Resources, 5%
Interviewed prospective clients to uncover needs, physical condition, existing coverage, and financial resources.
"excellent time management," "work ethic," and "strong customer service" are among the most common skills that licensed insurance agents use at work. You can find even more licensed insurance agent responsibilities below, including:
Communication skills. The most essential soft skill for a licensed insurance agent to carry out their responsibilities is communication skills. This skill is important for the role because "insurance sales agents must listen to clients and be able to clearly explain suitable policies." Additionally, a licensed insurance agent resume shows how their duties depend on communication skills: "calculated quotes and educated potential clients on insurance options concerning medicare plan options excellent communication skills"
Self-confidence. Many licensed insurance agent duties rely on self-confidence. "insurance sales agents should be confident when contacting prospective clients," so a licensed insurance agent will need this skill often in their role. This resume example is just one of many ways licensed insurance agent responsibilities rely on self-confidence: "position required life insurance licensing, independent work ethic, confidentiality training, and a dedication for extreme customer service. "
Analytical skills. licensed insurance agents are also known for analytical skills, which are critical to their duties. You can see how this skill relates to licensed insurance agent responsibilities, because "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." A licensed insurance agent resume example shows how analytical skills is used in the workplace: "conducted analysis to sale humana one individual medical plans and off-market, dental and vision policies. "
Initiative. licensed insurance agent responsibilities often require "initiative." The duties that rely on this skill are shown by the fact that "insurance sales agents need to actively seek out new clients in order to increase business." This resume example shows what licensed insurance agents do with initiative on a typical day: "participated in many project management initiatives prior to open enrollment. "
The three companies that hire the most licensed insurance agents are:
- National Agents Alliance831 licensed insurance agents jobs
- Bankers Life Insurance Company173 licensed insurance agents jobs
- Symmetry Financial Group115 licensed insurance agents jobs
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Licensed insurance agent vs. Sales producer
A sales producer is responsible for performing sales calls and administering all leads. You will be responsible for preparing the policies aimed at sales procedures and developing the necessary sales documents. Other responsibilities include making sure that all sales personnel adhere to all policies and procedures, coordinating with customers about policy expiration dates, and maintaining strong and long-lasting relationships with customers. As a sales producer, you will be responsible for managing prospective sale campaigns and managing all correspondence with both prospective and existing clients.
While similarities exist, there are also some differences between licensed insurance agents and sales producer. For instance, licensed insurance agent responsibilities require skills such as "excellent time management," "work ethic," "strong customer service," and "inbound calls." Whereas a sales producer is skilled in "business relationships," "cross-selling," "business development," and "telemarketing." This is part of what separates the two careers.
The education levels that sales producers earn slightly differ from licensed insurance agents. In particular, sales producers are 0.4% less likely to graduate with a Master's Degree than a licensed insurance agent. Additionally, they're 0.3% less likely to earn a Doctoral Degree.Licensed insurance agent vs. Agent assistant
Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.
Each career also uses different skills, according to real licensed insurance agent resumes. While licensed insurance agent responsibilities can utilize skills like "excellent time management," "work ethic," "strong work ethic," and "strong customer service," agent assistants use skills like "life insurance," "insurance policies," "auto insurance," and "scheduling appointments."
On average, agent assistants earn a lower salary than licensed insurance agents. Some industries support higher salaries in each profession. Interestingly enough, agent assistants earn the most pay in the real estate industry with an average salary of $42,564. Whereas licensed insurance agents have higher pay in the finance industry, with an average salary of $52,022.In general, agent assistants achieve similar levels of education than licensed insurance agents. They're 1.3% less likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.Licensed insurance agent vs. Agent
A marketing agency is responsible for selling the company's goods and services, identifying promotional techniques to boost brand awareness in the market, and strategizing in increasing sales targets. Marketing agents identify business opportunities by analyzing market trends and public demands that would generate more revenue resources and increase the company's profitability. They also negotiate with potential clients for partnerships, respond to their inquiries and concerns, and address their requests. A marketing agent handles the development of marketing materials, including a budget allocation to support marketing functions and business requirements.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from licensed insurance agent resumes include skills like "excellent time management," "work ethic," "strong work ethic," and "strong customer service," whereas an agent is more likely to list skills in "life insurance," "hr," "financial services," and "real estate. "
Agents typically earn similar educational levels compared to licensed insurance agents. Specifically, they're 0.4% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Licensed insurance agent vs. Marketing agent
Types of licensed insurance agent
Updated January 8, 2025











