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Become A Licensed Optician

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Working As A Licensed Optician

  • Performing for or Working Directly with the Public
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Getting Information
  • Documenting/Recording Information
  • Deal with People

  • $34,840

    Average Salary

What Does A Licensed Optician Do At Cigna

* Provide patients with information about lens and frame options as prescribed by the Optometrist to meet their individual visual needs.
* Discuss advantages of available options and informs patients of the charges for the options as well as the lens and frame charges.
* Informs patients about their vision benefits and how they are applied to their purchases.
* Prepares eyeglass order form with attention to all pertinent information required to fabricate the eyeglasses.
* Tabulate total charges and collect payment from patient.
* Distribute eyeglass Rx orders to approved optical laboratories for processing; upon return verify completed order for accuracy.
* Frequently monitor status of all working orders to insure prompt delivery and follow-up on orders that are delayed.
* Keep patient informed of back order situations and give options for expediting the order.
* Dispense eyeglasses to patients, make all necessary frame adjustments, instruct patient on use and care of eyeglasses.
* Completes a variety of sales and inventory reports, some on a daily basis, others monthly.
* Maintain appropriate frames inventory and abide by vendor policies.
* Work as a team with fellow Opticians and Optometrists to insure patient satisfaction.
* Ability to check patients in to Optometry and vision exam appointment scheduling.
* Ability to travel to other centers as needed

What Does A Licensed Optician Do At Visionworks

* Assist each customer in frame and lens selection.
* Provide customers with accurate product information regarding frames, lens selections and other services.
* Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses.
* Discuss frames/lens extras and options.
* Inform the customer of any additional charges not covered by their Third Party insurance coverage.
* Analyze and interpret patients’ prescriptions.
* Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products.
* Maintain a clean and orderly dispensing area.
* Responsible for the accuracy of patient pricing.
* Communicate clearly with lab and Optometrist to ensure accuracy of prescription

What Does A Licensed Optician Do At for Eyes

* Supervise and control the operations of the store in compliance with all company security, personnel and optical policies and procedures.
* Manage in-store marketing; maintain proper inventory levels and merchandise displays, complete required reports.
* Properly complete all reports and projects on a timely basis Ensure all employees meet customer satisfaction goals; effectively resolve customer concerns and complaints Ensure store meets assigned performance objectives, such as sales, payroll, accounts receivables, re-do's, cost of goods, P&L.
* Delegate store responsibilities among staff; monitor retail floor activity, rotate personnel to ensure optimum customer service and minimize need for overtime.
* Establish store-staffing schedules; monitor and coordinate breaks and meal periods Coach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions.
* Continuously develop co-workers' optical knowledge and skills Develop store staff and determine employee growth potential through promotions, demotions, transfers, and terminations.
* Monitor and maintain records to gauge individual performance.
* Conduct work performance counseling and performance evaluations.
* Positively motivate staff through praise, guidance, and recognition Immediately notify District Manager or Human Resources department of potential litigation problems or issues.
* Personally achieve established sales goals and objectives; assist customers in frame and lens selection, accurately complete all required paperwork, accurately measure and order customer spectacles; dispense optical eyewear in accordance with professional standards and in compliance with Federal, state and local regulations, perform repairs, adjustments and deliveries of eyewear; verify accuracy of completed eyewear, answer telephones, input data Inspect and ensure facility's exterior and interior are clean and attractive condition by taking proper care for the items within your control.
* Report repair needs promptly and accurately Maintain merchandise displays in a clean and attractive fashion.
* Implement lens and price changes promptly and accurately.
* Recommend changes in stock to respond to industry technical and fashion trends.
* Shop competition in market area to stay abreast of current activities Protect all Company assets, including inventory, cash, credit card drafts, bank deposits, and equipment.
* Follow proper procedures when accepting checks and credit cards.
* Manage daily bank deposit(s) Lead and deliver individual and store sales goal.
* Achieve established key indicators and capture goals.
* Ability to overcome objections and challenges that may be presented to store and individuals Coach, develop and train associates in all aspects of job function including delivering sales and key indicator goals, optical knowledge and low redo percentage, high customer service standards including positive consumer reviews and customer praise Recruit, interview and hire top talent to For Eyes.
* Actively recruits and networks to build a bench of talented candidates for home store and surrounding store Establish and maintain good working relationships with other employees (dispensing opticians, optometrists, optometric assistants, Lab personnel and other supporting staff), customers, vendors and local area optometrists and ophthalmologists Lead positive attitude toward all company objectives and directives; demonstrate teamwork at all times, including attendance at staff meetings and other training or company functions as required.
* Continually promote, support, and reinforce the For Eyes philosophy of the 3 C's: "Take care of the Customer, the Company, and Co- workers" Lead compliance to ensure that store complies with federal, state and local regulatory requirements like but not limited to privacy, discrimination, safety and labor

What Does A Licensed Optician Do At Lenscrafter In MacYs

* Commitment to Customer Satisfaction Convey a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: o Promptly greet the Customer o Explain the Process o Merchandise Selection o Tender Sale / Visit o Dispense Product Anticipate problems before they occur; explore underlying reasons for recurring customer problems; go beyond symptoms to diagnose problem; strive to develop long-term solutions to problems Assist customer in selection of frames and/or lenses best suited for their lifestyle, Rx, and price needs.
* Suggest improvements and recommend solutions to problems.
* Assist other retail associates with difficult and/or complex areas of customer product needs and prescriptions Patient and courtesy with indecisive or hard-to-please customers; find answers to unfamiliar questions or products LEADERSHIP Anticipate and address associate questions/problems; cooperate and participate readily in group efforts Resolve issues timely; recommend improvements Ensure a positive and productive Store Manager/Macys Host relationship that contributes to growing the business and customer satisfaction FITTING/DISPENSING Educate customer on LensCrafters' guarantee(s) and services including: eyewear care tips, complimentary adjustments, follow-up services, protection plans and warranties Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details Ensure finished eyewear meets LensCrafters' optical standards and customer expectations STANDARDS OF PERFORMANCE Strive to achieve "Exceptional Results on LensCrafters annual Customer Experience Indicators/Functional Skills that align with brand priorities Ensure a positive and productive Store Manager/Macys Host relationship that contributes to growing the business and customer satisfaction ADMINISTRATIVE Effectively operate the Point of Sale terminal Accurately operate the Point of Sale cashier terminal, when required

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How To Become A Licensed Optician

Opticians typically have a high school diploma or equivalent and receive some form of on-the-job training. Some opticians enter the occupation with an associate’s degree or a certificate from a community college or technical school. About half of the states require opticians to be licensed.

Education and Training

Opticians typically have a high school diploma or equivalent and learn job skills through on-the-job training. Training includes technical instruction in which, for example, a new optician measures a customer’s eyes or adjusts frames under the supervision of an experienced optician. Trainees also learn sales and office management practices. Some opticians complete an apprenticeship, which typically takes at least 2 years.

Other opticians complete a postsecondary education program at a community college or technical school. These programs award a 2-year associate’s degree or a 1-year certificate. As of 2015, the Commission on Opticianry Accreditation accredited 22 programs in 14 states.

Education programs typically include both classroom instruction and clinical experience. Coursework includes classes in optics, eye physiology, math, and business management, among other topics. Students also do supervised clinical work that gives them hands-on experience working as opticians and learning optical math, optical physics, and the use of precision measuring instruments. Some programs have distance-learning options.

The National Academy of Opticianry offers the Ophthalmic Career Progression Program (OCPP), a program designed for individuals who are already working in the field. The OCPP offers opticians another way to prepare for licensure exams or certifications.

Licenses, Certifications, and Registrations

About half of the states require opticians to be licensed. Licensure usually requires completing formal education through an approved program or completing an apprenticeship. In addition, opticians must pass one or more exams to be licensed. The opticianry licensing board in each state can supply information on licensing requirements.

Opticians may choose to become certified in eyeglass dispensing or contact lens dispensing or both. Certification requires passing exams from the American Board of Opticianry (ABO) and National Contact Lens Examiners (NCLE). Nearly all state licensing boards use the ABO and NCLE exams as the basis for state licensing. Some states also require opticians to pass state-specific practical exams.

In most states that require licensure, opticians must renew their license every 1 to 3 years and must complete continuing education requirements.

Important Qualities

Business skills. Opticians are often responsible for the business aspects of running an optical store. They should be comfortable making decisions and have some knowledge of sales and inventory management.

Communication skills. Opticians must be able to listen closely to what customers want. They must be able to clearly explain options and instructions for care in ways that customers understand.

Customer service skills. Because some opticians work in stores, they must answer questions and know about the products they sell. They interact with customers on a very personal level, fitting eyeglasses or contact lenses. To succeed, they must be friendly, courteous, patient, and helpful to customers.

Decisionmaking skills. Opticians must determine what adjustments need to be made to eyeglasses and contact lenses. They must decide which materials and styles are most appropriate for each customer on the basis of their preferences and lifestyle.

Dexterity. Opticians frequently use special tools to make final adjustments and repairs to eyeglasses. They must have good hand-eye coordination to do that work quickly and accurately.

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Licensed Optician jobs

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Licensed Optician Demographics

Gender

  • Female

    64.1%
  • Male

    33.9%
  • Unknown

    2.0%

Ethnicity

  • White

    76.3%
  • Hispanic or Latino

    14.2%
  • Asian

    6.4%
  • Unknown

    2.4%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    61.1%
  • Korean

    11.1%
  • Swedish

    5.6%
  • Portuguese

    5.6%
  • Vietnamese

    5.6%
  • Japanese

    5.6%
  • Cantonese

    5.6%
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Licensed Optician

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Licensed Optician Education

Licensed Optician

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Top Skills for A Licensed Optician

ContactLensTrainingPrescriptionEyewearOpticalLabCustomerServiceIssuesOptometryRemovalTrainingRXCustomerSatisfactionVSPPupilDistanceSalesGoalsSelectFramesLensCoatingsEyeMeasurementsInsuranceClaimsPatientCareInventoryControlOphthalmicLensesEyeCareDailyOperations

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Top Licensed Optician Skills

  1. Contact Lens Training
  2. Prescription Eyewear
  3. Optical Lab
You can check out examples of real life uses of top skills on resumes here:
  • Worked one on one with patients in contact lens training, the sales and fittings of spectacles.
  • Performed required inspection of all prescription eyewear once received from the laboratory assuring every aspect meet our highest standards.
  • Created and implemented safety and quality control policies for a full service optical lab.
  • Handled customer service issues about insurances as well as glasses and contact lens orders.
  • Assisted Doctor of Optometry in patient retention via a personal handwritten recall system.

Top Licensed Optician Employers

Licensed Optician Videos

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