This is a part-time, hybrid position working 28 hours a week during normal business hours. Pay is $21.24/hr
Responsible for accurate and responsive billing of ambulance and wheelchair claims to patients, facilities and all third party insurance companies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Verify insurance coverage via insurance websites or phone calls to insurance companies
Responsible for coding and billing ambulance and wheelchair charges
Accurate use of ICD9 and CPT codes
Must maintain current knowledge of all insurance billing guidelines and requirements
Answer patient phone inquiries ensuring excellent customer satisfaction
Place follow up calls to patients, hospitals and physician offices to obtain necessary paperwork and information to release claim
Enter patient and insurance correspondence into the computer system
Must follow HIPAA guidelines at all times to protect customer PHI
Other projects and duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must have a high school diploma or G.E.D.
Ability to type 40 WPM efficiently and accurately
Knowledge of medical terminology and coding
Professional phone etiquette
Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
Must maintain patient confidentiality at all times
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must demonstrate positive, respectful behavior in dealing with people at all levels.
Must be interviewed by the Director of Customer Accounts or their designee.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$21.2 hourly 11d ago
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Customer Accounts Specialist I
Life EMS 4.0
Life EMS job in Grand Rapids, MI
This is a full-time, hybrid position. Pay is $20.24/hr
SUMMARY: Responsible for ensuring excellent responsiveness to customer inquiries regarding payment, insurance, membership and/or general information.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
Tuition assistance for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Serves as part of a Customer Service team within the Life EMS Customer Support Center and is responsible for ensuring excellent customer satisfaction through timely, accurate, and professional follow-up and resolution to customer inquiries.
Performs customer service activities, such as, handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process .
Demonstrates a high level of knowledge in regard to company products and services provided by Life EMS to answer questions effectively and while providing any troubleshooting needed.
Providing year round support to existing Lifecare+ members along with answering inquiries for those interested in joining the Lifecare+ membership.
Performs communication and follow-up processes related to customer service and ensures such activities are submitted timely, tracked, trended, and reported to key stakeholders.
Must follow HIPAA guidelines at all times to protect customer PHI.
Other projects and duties as assigned.
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must have a high school diploma or G.E.D.
Must have a minimum of one year of previous customer service experience in the medical field.
Ability to type 40 WPM.
Excellent phone etiquette.
Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must demonstrate positive, respectful behavior in dealing with people at all levels.
Must be interviewed by a Life EMS designee.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand;
walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs;
balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$20.2 hourly 4d ago
Experienced Ambulance Coding Position Coder MICHIGAN ONLY
Medstar Ambulance 3.8
Clinton, MI job
MICHIGAN RESIDENTS ONLY.
Join the team that is redefining how EMS and mobile healthcare is delivered in Michigan. Medstar provides 911 service to more communities in Southeast Michigan than any other provider, and our critical care, air medical, and inter-facility partnerships continue to grow throughout the region.
We are currently looking to add an experienced ambulance billing coder to the Medstar team! If you are looking for a fast-paced, strategic atmosphere to call home, Medstar may be the place for you. This position can be in office, hybrid or remote for individuals located in Michigan.
Job Summary
The Biller will input all claim information following the CMS coding guidelines. Provides accurate patient demographic and insurance information and inputs information into patient record.
Essential Duties and Responsibilities
Review patient care reports thoroughly, utilizing all available documentation in order to establish medical necessity, selection of levels of service, origin/destination modifiers and patient condition at the of transport.
Assign condition codes for the reason(s) for the trip with 95% accuracy.
Meets established minimum coding productivity standards as defined by Medstar.
Maintain patient confidentiality and information security
Maintain working knowledge of ICD-10, CPT and HCPCS coding.
Comply with all legal requirements regarding coding procedures and practices.
Perform other duties as assigned.
Knowledge, Skills and Abilities
High School diploma or GED
Previous experience with Ambulance billing using Traumasoft or Zoll Operating procedures preferred
Strong computer and data entry skills
Excellent typing and 10-key skills with (40WPM)
Knowledge of medical terminology and anatomy
Strong attention to detail
Excellent communication skills (including verbal and written)
Strong organizational abilities
CAC certification preferred
Visual Activity: Able to see and to discriminate detail in written documents and messages from a computer screen.
Auditory Activity: Good skills to distinguish sounds like normal conversation levels.
Sensory Activity: Normal motor skills required, such as being able to type on a computer keyboard and to drive an automobile.
Verbal Activity: Ability to communicate clearly with a wide variety of employees and patients, families, co-workers.
Benefits:
Medical, Dental, Vision, FSA, and much more!
401K with employer matching
Paid time off
Tuition reimbursement
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$52k-72k yearly est. 60d+ ago
Behavioral Health Transportation Specialist
Life EMS 4.0
Life EMS job in Grand Rapids, MI
This is a full-time position on nights. Pay ranges from $19.25/hr to $22.85/hr, depending on experience.
Responsible for the safe and compassionate transport of behavioral health clients to appropriate destinations. Must communicate and work collaboratively with social workers, hospital staff , fellow associates and first responders. When needed, uses appropriate de-escalation techniques to manage situations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily client happiness
Acts as an ambassador and advocate for the behavioral health community/health care system
Provides safe, efficient, and compassionate transport of the client being responsive to special needs that may arise
Able to operate vehicle safely while monitoring a client.
Effectively communicates with the client, family members, hospital staff, Control Center, first responders, and fellow associates
Able to maintain calm, professional demeanor in stressful situations.
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle and is aware of and responds to special maintenance needs
Completes a vehicle checklist prior to each transport
Completes required paperwork completely and accurately
Is proficient in using navigation tools
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Responsible for maintaining a positive working relationship with fellow associates, hospital personnel, as well as the general public
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements or other local license(s) where applicable
Must possess current BLS CPR card
Must obtain a Mental Health First Aid certificate. This training is provided for free with offer of employment.
Must obtain a Life EMS /Pine Rest Behavioral Health Transportation certificate. This training is provided for free with offer of employment.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
$19.3-22.9 hourly 18d ago
Mobility Deployment Coordinator
Life EMS 4.0
Life EMS job in Grand Rapids, MI
This is a full-time position. Pay is $20.32/hr.
SUMMARY: Responsible for the performance of radio dispatch functions for the mobility divisions, along with coordinating additional activities and projects for this division. This position, along with the field supervisors, maintains control with the active mobility units to provide an optimum response relating to the needs set by the local governing bodies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Assures that the work area is clean, equipped with all necessary material, and that the equipment is operating properly at the beginning and ending of each shift
Attends training sessions as required to maintain certification
Attends meetings as needed to support customer experience and engagement
Prepares computer-generated reports and other incidental and general information for Director of Operations as directed
Provides coordination of available resources as efficiently and effectively as possible to ensure prompt handling of all mobility transports
Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must be at least 18 years of age
Must maintain valid State of Michigan Driver license and a good driving record
Must have a high school diploma or G.E.D.
Must possess current BLS card
Must be interviewed by a Life EMS designee
Must complete specified Control Center orientation
Accurate, basic typing skills and computer operation knowledge
Exceptional knowledge of all resources available, i.e. cross index, CAD, paging systems, phone system, radio transmitter equipment
Exceptional knowledge of city streets and general service area geography
The ability to think and act quickly in stressful situations
Responsible for maintaining a good working relationship with management staff, fellow associates, public safety personnel, hospital and nursing home personnel, and the general public
Ability to prepare detailed written reports
Responsible for overseeing scheduling needs and volume demands and report any unusual circumstances or resource requirements immediately to the Control Center Supervisor
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$20.3 hourly 13d ago
Mobility Transportation Driver
Life EMS 4.0
Life EMS job in Grand Rapids, MI
Full-time positions available.
Pay starts at $18/hr and increases after 90 days to $18.80/hr. Full-time is a 42 hour work week and includes overtime at time and a half.
SUMMARY: Responsible for safely transporting wheelchair patients to and from their destinations.
Do you enjoy helping others? Do you love driving? You career in health care starts here!
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence, while providing PPE for all associates to keep everyone safe. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Provides safe, efficient, and comfortable transport of patients
Effective communicator
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle
Completes invoices and other paperwork completely and accurately
Is proficient in using maps and has a thorough working knowledge of the area
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Knowledge of city streets and traffic regulations.
Responsible for maintaining a positive working relationship with fellow associates, hospital and nursing home personnel, as well as the general public.
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements
Must possess or obtain a current BLS CPR card
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Push, pull wheelchairs and lift during stair ascend/descend with 130 pound patient
Pull van s wheelchair elevation platform
Lift and transfer 130 pound patient from chair to wheelchair, buckle and unbuckle wheelchair to floor platform
Ability to wear an N95 mask or similar if needed. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$18 hourly 13d ago
Auto Mechanic
Life EMS 4.0
Life EMS job in Grand Rapids, MI
This is a full-time position working Monday - Friday. First and second shift available. Pay range is $28.02/hr- $38.06 Pay is based on experience.
SUMMARY: Position is responsible for performing preventative and ongoing maintenance Life EMS vehicles and equipment
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Paid time off
Tuition assistance for EMT and Paramedic schooling
Free continuing education classes
Length of Service Bonus'
Free vaccinations
Uniforms are provided and a boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Working shift schedules as directed to ensure we are efficient and effective in meeting our customer and communities needs through availability of well maintained vehicles and equipment
Provide ongoing vehicle maintenance education to Life EMS associate to assist them in understanding systems and recognizing warning signs for failure
Provide updates and information to the Director of Fleet Readiness and the Director of Operations to keep them informed on all vehicle and equipment status
Responsible for keeping the maintenance work area clean, organized and safe
Responsible for parts inventories management
Responsible for documenting and reporting all maintenance activities as described by Life EMS. This includes maintenance of computer or other manual preventative Maintenance logging systems.
Assists and supports the Health & Safety Coordinator in evaluating and measuring the quality and success of driving safety principals and how they are affecting maintenance.
Involved in improving the maintenance programs through constructive suggestions and meeting participation and attendance at specific seminars, etc. as directed.
Responsible for individual ongoing education and training to maintain certifications and necessary skills
Communicates maintenance activities to the Director of Fleet Readiness, Vice President of Resource Delivery and/or designee.
Other roles and responsibilities as prescribed by the Director of Fleet Readiness.
QUALIFICATIONS/SKILLS & KNOWLDEGE REQUIREMENTS:
Must be 18 year of age and have a high school diploma or GED
Must possess own hand tools necessary for completing assigned tasks
Must possess and maintain ASE Automotive Service Excellence certification in all 8 categories
Must possess and maintain a Michigan Department of State Automobile certification
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must maintain a valid driver s license and a driving record that meets Life EMS standards
Must be interviewed by the Life EMS designee
**Life EMS has a facial hair policy. A neatly trimmed mustache to the corners of your mouth is allowed, but otherwise, must be clean-shaven.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel and rotating neck
Lift and carry automotive parts weighting 100 pounds
Bend, crawl, crouch under and inside vehicles
Extend and hyper-extend neck
Stretch, extend and bend arms and legs
$28-38.1 hourly 13d ago
General Consideration
Life EMS 4.0
Life EMS job in Grand Rapids, MI
If you are interested to work for Life EMS and think you have the skills or experience to offer, please drop in your resume or complete the application for general consideration.
If a position becomes available and it matches your skills and/or experience, Associate Services will review your resume and/or application and contact candidates regarding the interviewing process.
Thank you for considering Life EMS Ambulance.
Sincerely,
Associate Services
$90k-150k yearly est. 60d+ ago
Education, Training, and Orientation Administrative Coordinator
Medstar Ambulance 3.8
Clinton, MI job
This role sits at the center of our EMS education, onboarding, and compliance world. If you like organized chaos, meaningful details, and being the person everyone relies on to keep things moving, this job may be a great fit.
We're looking for a highly versatile Administrative Assistant in our Education and Training department, with shared responsibilities in our Orientation Program.
Think part administrative assistant, part licensing and compliance specialist, and part problem solver. This person keeps our education programs compliant, our new hires supported, and our training records up to date and accurate. EMS or RN experience is a big plus because understanding how the system works matters here.
You'll work closely with education and HR leadership, department managers, and new team members. Some days you'll be coordinating orientation logistics. Other days you'll be deep in certification tracking or pulling reports that help leadership see how our programs are performing.
This is not a desk-only role. It's hands-on, fast-moving, and important.
What You'll Do
Support New Hires and Orientation
You'll help new team members get started the right way. That includes collecting uniform sizes, issuing uniforms and equipment, managing assigned inventory, setting up classroom assignments and LMS access, scheduling orientation presenters, and working with Operations leadership to ensure smooth advancement of our new team members.
Manage Uniforms and Equipment
You'll oversee uniform and EMS stock inventory, place orders, track costs, process returns, manage fund balances, and keep an eye on pricing trends.
Keep Education and Licensing Compliant
You'll maintain EMT and Paramedic student files, track certifications, upload credentials into TraumaSoft, manage course logistics, and support paramedic program registration. You'll also track fit testing, health records, and continuing education audits for license renewal.
Track Data That Actually Matters
You'll monitor and report on student and employee metrics like pass rates, attrition, retention, length of service, and reasons for departure. You'll manage attendance and payroll tracking for education programs and maintain an analytics report that leadership can rely on.
Support Broader Operations
You'll ensure annual Medical Control requirements are completed. You'll also conduct audits across your areas of responsibility to make sure we stay compliant and ahead of issues.
What We're Looking For
You're organized, detail-oriented, and comfortable juggling multiple priorities. You don't panic when things change and you're comfortable working with data, systems, and people. You know how to follow rules and also understand why they exist.
Experience in EMS education, clinical operations, or healthcare licensing is a strong advantage. EMT, Paramedic, or RN experience is especially valuable. Familiarity with Microsoft Office, LMS platforms, task and inventory management systems is extremely valuable.
Most importantly, you care about doing things right. Our crews depend on this work, even if they don't always see it.
If you want a role where your organization skills directly support patient care, education, and workforce readiness, we'd like to hear from you.
$34k-44k yearly est. 29d ago
Station Technician DETROIT
Medstar Ambulance 3.8
Detroit, MI job
PERFECT FOR AN EMT STUDENT
Job Posting: Station Technician (Supplies / Cleaning / Organization)
Station Technician Department/Location: [93 Piquette, Detroit] Schedule: 4 Hours a day after class. Pay: TBD Reports to: [Operations Supervisor / Station Manager]
About the Role
We're hiring a Station Technician to keep our station running smoothly by stocking, cleaning, and organizing supplies and common areas. This role is perfect for someone who takes pride in a clean, well-ordered workspace and enjoys hands-on, task-based work.
Key Responsibilities
Stock and replenish station supplies (medical/response supplies, PPE, cleaning materials, office items, etc.)
Receive deliveries, check items against packing slips, rotate stock (FIFO), and notify leadership of shortages
Clean and sanitize station common areas (kitchen, bathrooms, day rooms, work surfaces, floors, etc.) following safety standards
Organize storage areas (supply rooms, closets, cabinets, shelving) and maintain clear labeling and par levels
Restock and stage supplies for crews as needed; keep frequently used items accessible and tidy
Maintain inventory logs (paper or electronic) and assist with periodic counts/audits
Dispose of trash and recycling and ensure regulated waste is handled per policy (if applicable)
Report facility issues (repairs, low stock, safety hazards) promptly
Qualifications
High school diploma/GED preferred
Experience in stocking, custodial, warehouse, or facilities support preferred
Strong attention to detail and ability to follow checklists and procedures
Comfortable using basic tech (phone/tablet/computer) for inventory or reporting
Physical Requirements
Ability to lift up to 50 lbs, bend, reach, and stand/walk for extended periods
Ability to safely use cleaning chemicals and equipment (training provided)
What We Offer
Stable, essential-role position in a team-focused environment
Training on station standards, supply systems, and safety procedure.
How to Apply
Submit your application here.
Equal Opportunity Employer: We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
$26k-35k yearly est. 40d ago
Paramedic
Life EMS 4.0
Life EMS job in Grand Haven, MI
Full-time available. Pay ranges from $26.75/hr to $38.41/hr, depending on experience or having a Critical Care license. $2,000 sign on bonus for full-time. SUMMARY: Responsible for the performance of emergency vehicle and patient care functions in accordance with federal, state, and local laws, statutes and regulations, as well as company policies and local medical protocols. This position participates in the basic and advanced life support procedures performed on an emergency medical response and/or transport.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
* Medical, dental and vision insurance
* Paid time off - two weeks of vacation time within your first year
* Tuition assistance for EMT and Paramedic schooling
* Free continuing education classes
* Life Insurance that is free coverage up to $40,000 for an associate.
* Additional coverage is available.
* Flexible spending accounts for medical and child care
* Long term and short term disability insurance
* 401k retirement plan
* Length of Service Bonus'
* Free vaccinations
* Uniforms are provided and an annual boot allowance
* Associate Assistance Program with free counseling sessions for associates and their family members
* Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Ensure daily customer happiness
* Participates in the delivery of patient care
* Assures that the medic unit is completely stocked, clean, and in good running order at the beginning and end of each shift
* Examines patients and reports medical conditions to emergency department personnel
* Prepares medical reports and invoices of runs made by the crew
* Attends training sessions as required to maintain certification
* Cleans vehicles and patient care compartments and maintains stations in a neat, orderly fashion
* Reports vehicle and equipment malfunctions to the Control Center and/or appropriate supervisor
* Helps in performing routine maintenance checks on vehicles and equipment in conjunction with completion of medic unit checklist
* Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
* Exceptional knowledge of emergency care procedures
* Exceptional knowledge of common physical illnesses, obvious symptoms, and appropriate medical terminology
* Exceptional knowledge of city streets and traffic regulations
* Demonstrate the ability to think and act quickly in stressful situations
* Considerable skill in the application of emergency care procedures and equipment
* Responsible for maintaining a good working relationship with fellow crew members, police, fire, and the general public
* Ability to prepare detailed written reports
* Must be at least 18 years of age
* Must maintain a valid Michigan drivers license and a good driving record
* Must have a high school diploma or G.E.D.
* Must be interviewed by Life EMS designee
* Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
* Must possess current Paramedic license issued by the state of Michigan
* Must pass local medical control authorization requirements
* Must possess current BLS CPR card
* Must obtain a trauma certification, such as PHTLS
* Must obtain a pediatric certification, such as EPC, PALS, or PEPP
* Must be certified and current ACLS
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
* Sit and drive using frequent wrist motions and forward reaches
* Walk, climb stairs, carry medical equipment up to 70 lbs
* Push and pull wheelchairs while ascending or descending stairs with 130 pound patient
* Lift, push and pull stretcher to load and unload 150 pound patient (with assistance of one other Paramedic)
* Lift and transfer loads up to 150 pound (with assistance of one other Paramedic)
* Climb ladder and crawl
* Lifting one end of stretcher weighing 105 lbs from chest to overhead (48-66)
* Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$26.8-38.4 hourly 1d ago
Entry Level Billing Specialist - In office - Clinton Twp, MI
Medstar Ambulance 3.8
Clinton, MI job
Responsible for the processing and follow up of all medical claims for services rendered to ensure proper payment to Medstar.
Essential Duties and Responsibilities:
Answer phone calls from patients and facilities. Give called accurate information in regards to their inquiry. Conversations should be clear, concise and professional. Use judgment to transfer any phone calls to the department manager when the caller is not understanding information, or is getting upset.
Take payment information over the phone or via mail and forward the payment posting department for proper credit on the patient's account.
Re-bill claims to insurances if you find errors or appealing a prior decision from an insurance company.
Follow up on open claims in a timely manner. The goal is to resolve all open claims within 90 days.
Timely posting of payments received from insurance companies, facilities, private pay and other payments received.
Posting and correcting insurance rejections in a timely manner
Process refunds by obtaining appropriate documentation, then determining the correct means of issuing the refund, either electronically or by creating a check request.
Analyze and recognize any issues with payers and report the issues timely to management for resolution.
Responsible for complete follow through with submission of electronic billing and daily acknowledgment and verification of file acceptance or rejection. This will include follow up with EDI departments to determine any issues with the file and correct and refile claims if there are errors.
Responsible for collection of assigned payers and also an assigned private pay schedule. Expectation that ongoing calls will be made to collect open balances.
Responsible to follow up on insurance appeals within 30 days of appeal.
Mail pick up
Answer customer phone call as relate to billing inquiries
Other duties as assigned
Knowledge, Skills and Abilities
High School diploma
Strong computer skills
Data Entry skills
Strong attention to detail
Working Conditions and Physical Demands
Physical Skills: Normally, assigned to work in an office environment, where there is little exposure to dust, dirt, noise, and the like. Must be able to sit for extended periods of time. Ability to stand for long periods of time at fax machine, copier, filing cabinets. Etc.
Visual Activity: Able to see and to discriminate detail in written documents and messages from a computer screen.
Auditory Activity: Good skills to distinguish sounds like normal conversation levels.
Sensory Activity: Normal motor skills required, such as being able to type on a computer keyboard and to drive an automobile.
Verbal Activity: Ability to communicate clearly with a wide variety of employees and patients, families, co-workers, and public groups.
Other: Occasionally required to travel locally. Reliable transportation required.
$30k-38k yearly est. 6d ago
Emergency Call Taker
Medstar Ambulance 3.8
Clinton, MI job
PAID ON THE JOB TRAINING
EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving Lives!
At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they're facing their worst moments-calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.
Right beside them, our Dispatchers are the nerve center of operations-coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.
This is where split-second decisions matter. This is where you make a difference.
What You'll Do
Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.
Why Join Us
Be on the front line of emergency care without riding in the ambulance.
Work with a tight-knit, mission-driven team who has your back.
Receive comprehensive training so you can handle any call with confidence.
Know that every shift, every call, every decision matters.
We're Looking For
Clear, confident communicators who can stay calm under pressure.
Quick thinkers with strong attention to detail.
Team players who take pride in being the backbone of the EMS system.
Join the team that answers the call-literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.
If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:
Quality of Service
Compassion
Teamwork
Integrity
Qualifications
Previous call center or dispatch experience preferred.
High School diploma required.
Must possess strong communication skills, both verbally and written.
Must have the ability to work and multi-task in a stressful environment.
Able to work as a team as well as independently.
Testing is required to measure the following skills
Must possess strong typing skills.
Must exhibit strong problem solving and critical thinking skills.
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$29k-35k yearly est. 60d+ ago
Mobility Transportation Driver
Life EMS 4.0
Life EMS job in Kalamazoo, MI
Full-time and part-time positions available. ***$3,000.00 sign on bonus for full-time***
Pay starts at $18/hr and increases after 90 days to $18.80/hr. Full-time is a 42 hour work week and includes overtime at time and a half.
SUMMARY: Responsible for safely transporting wheelchair patients to and from their destinations.
Do you enjoy helping others? Do you love driving? You career in health care starts here!
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence, while providing PPE for all associates to keep everyone safe. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Provides safe, efficient, and comfortable transport of patients
Effective communicator
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle
Completes invoices and other paperwork completely and accurately
Is proficient in using maps and has a thorough working knowledge of the area
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Knowledge of city streets and traffic regulations.
Responsible for maintaining a positive working relationship with fellow associates, hospital and nursing home personnel, as well as the general public.
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements
Must possess or obtain a current BLS CPR card
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Push, pull wheelchairs and lift during stair ascend/descend with 130 pound patient
Pull van s wheelchair elevation platform
Lift and transfer 130 pound patient from chair to wheelchair, buckle and unbuckle wheelchair to floor platform
Ability to wear an N95 mask or similar if needed. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$24k-28k yearly est. 12d ago
Emergency Medical Technician
Life EMS 4.0
Life EMS job in Kalamazoo, MI
Full-time and part-time available. Pay range is $20.75/hr to $24.75/hr on a 42 hour work week. Pay depends on experience.
SUMMARY: Responsible for safely transporting patients, while providing basic life support procedures that follow federal, state, and local laws, statues and regulations.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Participates in the delivery of patient care to the level of their licensure
Assures that the medic unit or station is completely stocked, clean and in good order at the beginning and end of each shift
Examines patients and reports medical conditions as directed by medical control and company policies
Prepares medical reports and invoices of runs made by the crew
Attends training session as a required to maintain certification
Cleans vehicle and patient care compartments and maintains stations in a neat, orderly fashion
Reports vehicle and equipment malfunctions to the Control Center and/or appropriate supervisor
Helps in performing routine maintenance checks on vehicle and equipment in conjunction with completion of medic unit or station checklist
Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must be at least 18 years of age
Must maintain a valid Michigan driver s license and a good driving record
Must have a high school diploma or G.E.D.
Must possess current Emergency Medical Technician license issued by the state of Michigan
Must be interviewed by Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must possess current BLS card
Must possess a current trauma or pediatric card (based on work location)
Ability to prepare detailed reports
Accurate, basic typing skills and computer operation knowledge
Must demonstrate positive, respectful behavior in dealing with people at all levels
Exceptional knowledge of emergency care procedures
Exceptional knowledge of common physical illnesses, symptoms, and appropriate medical terminology
Exceptional knowledge of city streets and traffic regulations
Demonstrate the ability to think and act quickly in stressful situations
Considerable skill in the application of emergency care procedures and equipment
Responsible for maintaining a good working relationship with fellow crew members, police, fire and the general public
COVID-19 Vaccination highly encouraged
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Sit and drive using frequent wrist motions and forward reaches
Walk, climb stairs, carry medical equipment up to 70lbs
Push and pull wheelchairs while ascending or descending stairs with 130 pound patient
Lift, push and pull stretcher to load and unload 150 pound patient (with assistance of one other Paramedic)
Lift and transfer loads up to 150 pound (with assistance of one other Paramedic)
Climb ladder and crawl
Lifting one end of stretcher weighing 105lbs from chest to overhead (48 -66 )
Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$20.8-24.8 hourly 13d ago
Emergency Calltaker
Medstar Ambulance 3.8
Clinton, MI job
PAID ON THE JOB TRAINING
EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving Lives!
At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they're facing their worst moments-calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.
Right beside them, our Dispatchers are the nerve center of operations-coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.
This is where split-second decisions matter. This is where you make a difference.
What You'll Do
Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.
Why Join Us
Be on the front line of emergency care without riding in the ambulance.
Work with a tight-knit, mission-driven team who has your back.
Receive comprehensive training so you can handle any call with confidence.
Know that every shift, every call, every decision matters.
We're Looking For
Clear, confident communicators who can stay calm under pressure.
Quick thinkers with strong attention to detail.
Team players who take pride in being the backbone of the EMS system.
Join the team that answers the call-literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.
If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:
Quality of Service
Compassion
Teamwork
Integrity
Qualifications
Previous call center or dispatch experience preferred.
High School diploma required.
Must possess strong communication skills, both verbally and written.
Must have the ability to work and multi-task in a stressful environment.
Able to work as a team as well as independently.
Testing is required to measure the following skills
Must possess strong typing skills.
Must exhibit strong problem solving and critical thinking skills.
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$29k-35k yearly est. 40d ago
Paramedic
Life EMS 4.0
Life EMS job in Saugatuck, MI
Full-time, mid-shift on 12-hours shifts available. Pay ranges from $26.75/hr to $38.41/hr, depending on experience or having a Critical Care license. $2,000 sign on bonus for full-time. SUMMARY: Responsible for the performance of emergency vehicle and patient care functions in accordance with federal, state, and local laws, statutes and regulations, as well as company policies and local medical protocols. This position participates in the basic and advanced life support procedures performed on an emergency medical response and/or transport.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
* Medical, dental and vision insurance
* Paid time off - two weeks of vacation time within your first year
* Tuition assistance for EMT and Paramedic schooling
* Free continuing education classes
* Life Insurance that is free coverage up to $40,000 for an associate.
* Additional coverage is available.
* Flexible spending accounts for medical and child care
* Long term and short term disability insurance
* 401k retirement plan
* Length of Service Bonus'
* Free vaccinations
* Uniforms are provided and an annual boot allowance
* Associate Assistance Program with free counseling sessions for associates and their family members
* Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Ensure daily customer happiness
* Participates in the delivery of patient care
* Assures that the medic unit is completely stocked, clean, and in good running order at the beginning and end of each shift
* Examines patients and reports medical conditions to emergency department personnel
* Prepares medical reports and invoices of runs made by the crew
* Attends training sessions as required to maintain certification
* Cleans vehicles and patient care compartments and maintains stations in a neat, orderly fashion
* Reports vehicle and equipment malfunctions to the Control Center and/or appropriate supervisor
* Helps in performing routine maintenance checks on vehicles and equipment in conjunction with completion of medic unit checklist
* Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
* Exceptional knowledge of emergency care procedures
* Exceptional knowledge of common physical illnesses, obvious symptoms, and appropriate medical terminology
* Exceptional knowledge of city streets and traffic regulations
* Demonstrate the ability to think and act quickly in stressful situations
* Considerable skill in the application of emergency care procedures and equipment
* Responsible for maintaining a good working relationship with fellow crew members, police, fire, and the general public
* Ability to prepare detailed written reports
* Must be at least 18 years of age
* Must maintain a valid Michigan drivers license and a good driving record
* Must have a high school diploma or G.E.D.
* Must be interviewed by Life EMS designee
* Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
* Must possess current Paramedic license issued by the state of Michigan
* Must pass local medical control authorization requirements
* Must possess current BLS CPR card
* Must obtain a trauma certification, such as PHTLS
* Must obtain a pediatric certification, such as EPC, PALS, or PEPP
* Must be certified and current ACLS
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
* Sit and drive using frequent wrist motions and forward reaches
* Walk, climb stairs, carry medical equipment up to 70 lbs
* Push and pull wheelchairs while ascending or descending stairs with 130 pound patient
* Lift, push and pull stretcher to load and unload 150 pound patient (with assistance of one other Paramedic)
* Lift and transfer loads up to 150 pound (with assistance of one other Paramedic)
* Climb ladder and crawl
* Lifting one end of stretcher weighing 105 lbs from chest to overhead (48-66)
* Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$26.8-38.4 hourly 13d ago
Customer Accounts Coding Specialist
Life EMS Ambulance 4.0
Life EMS Ambulance job in Grand Rapids, MI
Job Description
This is a part-time, hybrid position working 28 hours a week during normal business hours. Pay is $21.24/hr
Responsible for accurate and responsive billing of ambulance and wheelchair claims to patients, facilities and all third party insurance companies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Verify insurance coverage via insurance websites or phone calls to insurance companies
Responsible for coding and billing ambulance and wheelchair charges
Accurate use of ICD9 and CPT codes
Must maintain current knowledge of all insurance billing guidelines and requirements
Answer patient phone inquiries ensuring excellent customer satisfaction
Place follow up calls to patients, hospitals and physician offices to obtain necessary paperwork and information to release claim
Enter patient and insurance correspondence into the computer system
Must follow HIPAA guidelines at all times to protect customer PHI
Other projects and duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must have a high school diploma or G.E.D.
Ability to type 40 WPM efficiently and accurately
Knowledge of medical terminology and coding
Professional phone etiquette
Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
Must maintain patient confidentiality at all times
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must demonstrate positive, respectful behavior in dealing with people at all levels.
Must be interviewed by the Director of Customer Accounts or their designee.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$21.2 hourly 12d ago
Emergency Medical Technician
Life EMS 4.0
Life EMS job in Michigan
Full-time available. Pay range is $20.75/hr to $24.75/hr on a 42 hour work week. Pay depends on experience.
SUMMARY: Responsible for safely transporting patients, while providing basic life support procedures that follow federal, state, and local laws, statues and regulations.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Participates in the delivery of patient care to the level of their licensure
Assures that the medic unit or station is completely stocked, clean and in good order at the beginning and end of each shift
Examines patients and reports medical conditions as directed by medical control and company policies
Prepares medical reports and invoices of runs made by the crew
Attends training session as a required to maintain certification
Cleans vehicle and patient care compartments and maintains stations in a neat, orderly fashion
Reports vehicle and equipment malfunctions to the Control Center and/or appropriate supervisor
Helps in performing routine maintenance checks on vehicle and equipment in conjunction with completion of medic unit or station checklist
Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must be at least 18 years of age
Must maintain a valid Michigan driver s license and a good driving record
Must have a high school diploma or G.E.D.
Must possess current Emergency Medical Technician license issued by the state of Michigan
Must be interviewed by Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must possess current BLS card
Must possess a current trauma or pediatric card (based on work location)
Ability to prepare detailed reports
Accurate, basic typing skills and computer operation knowledge
Must demonstrate positive, respectful behavior in dealing with people at all levels
Exceptional knowledge of emergency care procedures
Exceptional knowledge of common physical illnesses, symptoms, and appropriate medical terminology
Exceptional knowledge of city streets and traffic regulations
Demonstrate the ability to think and act quickly in stressful situations
Considerable skill in the application of emergency care procedures and equipment
Responsible for maintaining a good working relationship with fellow crew members, police, fire and the general public
COVID-19 Vaccination highly encouraged
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Sit and drive using frequent wrist motions and forward reaches
Walk, climb stairs, carry medical equipment up to 70lbs
Push and pull wheelchairs while ascending or descending stairs with 130 pound patient
Lift, push and pull stretcher to load and unload 150 pound patient (with assistance of one other Paramedic)
Lift and transfer loads up to 150 pound (with assistance of one other Paramedic)
Climb ladder and crawl
Lifting one end of stretcher weighing 105lbs from chest to overhead (48 -66 )
Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$20.8-24.8 hourly 32d ago
Customer Accounts Specialist I
Life EMS Ambulance 4.0
Life EMS Ambulance job in Grand Rapids, MI
Job Description
This is a full-time, hybrid position. Pay is $20.24/hr
SUMMARY: Responsible for ensuring excellent responsiveness to customer inquiries regarding payment, insurance, membership and/or general information.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
Tuition assistance for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Serves as part of a Customer Service team within the Life EMS Customer Support Center and is responsible for ensuring excellent customer satisfaction through timely, accurate, and professional follow-up and resolution to customer inquiries.
Performs customer service activities, such as, handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process .
Demonstrates a high level of knowledge in regard to company products and services provided by Life EMS to answer questions effectively and while providing any troubleshooting needed.
Providing year round support to existing Lifecare+ members along with answering inquiries for those interested in joining the Lifecare+ membership.
Performs communication and follow-up processes related to customer service and ensures such activities are submitted timely, tracked, trended, and reported to key stakeholders.
Must follow HIPAA guidelines at all times to protect customer PHI.
Other projects and duties as assigned.
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must have a high school diploma or G.E.D.
Must have a minimum of one year of previous customer service experience in the medical field.
Ability to type 40 WPM.
Excellent phone etiquette.
Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must demonstrate positive, respectful behavior in dealing with people at all levels.
Must be interviewed by a Life EMS designee.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand;
walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs;
balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Zippia gives an in-depth look into the details of Life EMS Ambulance, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Life EMS Ambulance. The employee data is based on information from people who have self-reported their past or current employments at Life EMS Ambulance. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Life EMS Ambulance. The data presented on this page does not represent the view of Life EMS Ambulance and its employees or that of Zippia.
Life EMS Ambulance may also be known as or be related to Life EMS Ambulance and Life EMS, Inc.