Epic Principal Trainer
Columbus, OH jobs
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
Supports the curriculum development and maintenance lifecycle for assigned applications including participation in workflow evaluation, development of new curriculum and related documentation (e.g., tip sheets, quick start guides, knowledge articles). Collaborate with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported curriculum.
Responsibilities And Duties:
System Analysis and Design:
Analyze and document current business processes and workflows.
Identify system requirements and translate them into detailed specifications.
Design and implement solutions to improve system efficiency and user experience.
Application Support:
Provide support for (Epic, Workday, Kronos,) and other applications.
Troubleshoot and resolve system issues in a timely manner.
Coordinate with vendors and internal teams for system upgrades and patches.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Project Management:
Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades.
Knowledge with various project management approaches, e.g. waterfall, agile.
Training and Documentation:
Contribute to comprehensive documentation for system configurations and processes.
Assist and provide guidance on best practices.
Integration and Data Management:
Contribute to seamless integration between various healthcare applications.
Manage data integrity and security across systems.
Perform data analysis and generate reports as needed.
Minimum Qualifications:
Bachelor's Degree: Computer and Information Science (Required)
Additional Job Description:
EDUCATION and/or EXPERIENCE:
Knowledge typically acquired through a associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered.
SPECIALIZED KNOWLEDGE:
Healthcare operations, basic knowledge of computers, education theory
KIND & LENGTH OF EXPERIENCE:
1 to 3 years experience in systems analysis, programming, or business / clinical operations
SPECIALIZED KNOWLEDGE
Knowledge typically acquired through a Field of Study: a healthcare field (e. g. , nursing, respiratory therapy, health information management, etc. ), computer science, education, business, or related field; equivalent Experience will be considered
DESIRED ATTRIBUTES
Application management lifecycle, Clinical / Hospital Operational experience Additional experience
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
CareConnect Training
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
Nursing Professional Development Specialist NEX
Akron, OH jobs
Covering Pain Center, Sedation, and Radiology Part Time 20 hours/week Dayshift onsite NPD coverage of procedural areas: Pain Center, Sedation and Radiology (including Vascular Access and Interventional Radiology)
The Nursing Professional Development (NPD) Specialist is responsible for enhancing the professional growth and development of nursing staff through educational programs, training sessions, and continuous learning opportunities. The NPD Specialist will collaborate with nursing leadership to identify educational needs, develop curricula, and implement strategies to improve nursing practice and patient care outcomes.
Responsibilities:
• The NPD specialist advances the profession by contributing to the professional development of others, supporting collaborative relationships and supporting life-long learning.
• Uses the educational design process to bridge the knowledge, skills and practice gaps identified through needs assessment.
• Influences the inter-professional practice and learning environments, the NPD specialty, and the profession of nursing and healthcare through collaboration with leadership in planning and decision making to achieve desired results.
• Actively works to transform processes at all levels through inspiration, initiation, adoption and sustainment of and adaptation to change using project management and improvement processes.
• Promotes the generation and dissemination of new knowledge and the use of evidence to advance NPD practice, guide clinical practice and improve patient care.
• Actively supports, promotes, and demonstrates nursing professional development as a nursing practice specialty through promotion of research, EBP, and QI.
• Supports the transitions of nurses and other healthcare team members across learning and practice environments, roles and professional stages.
• Other duties as required.
Other information:
Technical Expertise
Experience in project management with interdisciplinary team is preferred.
Experience in data analysis and presentations is preferred.
Experience working with all levels within an organization is required.
Experience in healthcare is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
Education: Master's degree in nursing or related field or BSN and in process of attaining master's degree in nursing or related field. Completion of Nurse Education track of MSN program is preferred.
Certification: Registered Nurse licensure is required; BLS certification is required; PALS certification may be required by area of service. Professional Nursing certification preferred.
Years of relevant experience: Minimum 3 years required.
Years of experience supervising: None.
Part Time
FTE: 0.500000
Status: Onsite
Training Specialist - Hybrid
Pittsburgh, PA jobs
Company :Allegheny Health Network :
*This position is hybrid, with an in-office requirement of 3 days/week. Some weeks may require presence 4-5 days/week in the Pittsburgh, PA or Erie, PA hospital/organization setting.*
GENERAL OVERVIEW:
Collaborates to plan, coordinate, provide, and evaluate entry level, advanced, and continuing education on the clinical computer system to staff, physicians, and interdisciplinary team members. Serves as a liaison among end users to resolve training issues related to the clinical information system. Develops training materials for the clinical computer system. Has foundational knowledge and experience; building higher-level knowledge and skills.
ESSENTIAL RESPONSIBILITIES:
Contributes to and manages small to medium projects within the assigned area. (20%)
Delivers quality training aligned to credentials and certifications. Delivers additional training, education, and support as needed by the business. (10%)
Revises curriculum for assigned application area. (10%)
Revises lesson plans, exercise booklets, and assessments for one curriculum area. (10%)
Assists with configuring training environment to align with training needs. (10%)
Creates elearning modules to align with curricula. (10%)
Assists with training and credentialing additional classroom trainers. (10%)
Participates in collaboration between training resources, IT analysts, Clinical Informatics and IT leadership to maintain and improve quality in training. (10%)
Understanding and demonstrates the AHN Core Behaviors.
Other duties as assigned.
QUALIFICATIONS:
Minimum
Associate's degree in health related field or equivalent experience
Valid driver's license
Preferred
Experience in health or allied health related field
Experience in using electronic health record systems
IT experience
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Auto-ApplyTraining Specialist III - Ambulatory Clinic Network Ops
Webster, TX jobs
**Webster, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2506773 **Training Specialist III** **Minimum Qualifications:** Bachelor's degree or equivalent in related field and two years related experience. **Licenses, Registrations, or Certifications:** Current American Heart Association BLS and ACLS or PALS instructor or 2 years of critical care experience.
**Preferred Qualifications:** Current American Heart Association BLS and ACLS or PALS instructor or 2 years of critical care experience.
**Job Summary/Description:** To plan, implement, and evaluate a variety of professional and technical development programs for all employees.
**Job Duties:**
- Plans, implements, and evaluates orientation programs for employees.
- Cooperatively plans, organizes, implements, and evaluates continuing education programs, skills training, leadership, and management development programs.
- Identifies resources and facilities essential to provision of in-service education.
- Assists in identifying learning needs.
- Adheres to internal controls established for department.
- Performs related duties as required.
**Salary Range:**
Actual salary commensurate with experience or range if discussed and approved by hiring authority.
**Work Schedule:**
Partial remote, onsite position as needed position must be a Texas resident. 8am to 5pm, and as needed on occasion.
**Equal Employment Opportunity**
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
Claims Trainer Specialist- Hybrid, Franklin, TN.
Franklin, TN jobs
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
This role will have a focus on training Claims processing and Claims Call Center staff for all products including Final Expense, Accident and Health and Medicare Supplement policies. Training for other departments are also in scope of this role, to support the overall business as needed.
This position also:
+ Holds accountability for leading and training new colleagues through the onboarding experience, from initial orientation and training to individual education on job expectations as well as team priorities and responsibilities.
+ Designs, develops and delivers curriculum and training sessions to designated audiences of learners.
+ Collaborates with local leadership and other design and development professionals to ensure the successful development and delivery of training materials and events that transfer of learning back to the job.
+ Independently oversees the classroom environment, managing all aspects of student performance and feedback to management. .
+ This is an Individual Contributor role.
**Responsibilities**
+ Lead training sessions for designated audiences
+ Actively engage with other training design and development professionals to collect and coordinate subject matter expertise, to collaborate on and influence the design and development of curriculum, and to ensure that the right curriculum is developed using the appropriate learning medium.
+ Revise and customize the curriculum to reflect the unique geographic, product, and/or audience variations.
+ Manage participant performance in the classroom, to ensure adherence to Aetna standards and policies; provides feedback to management as appropriate; may be required to manage the administration of Aetna's performance
+ Analysis of individual performance assessments and development of action plans to appropriately manage Aetna's performance management processes for new hire situations with appropriate business/educational management, ER, and HR support
+ Work with local business leaders to align the performance variables required to transfer learning back to the job.
+ Assess the effectiveness of training programs during and at designated intervals after delivery.
+ Collect and share curricula and training event feedback from program participants and local business leaders.
+ Participate in the development effort to enhance the curricula and training events based on that feedback.
+ Use formal instructional design methodology, working with instructional design staff, to develop performance-based training and educational tools.
+ Develop and conduct follow-up assessments to determine the effectiveness and, when appropriate, ROI of training programs.
+ Lead team building sessions and/or games for engagement and collaboration among staff
+ These responsibilities are included but not limited to other training tasks given by management as needed for the business.
**Required Qualifications**
+ Two to three (2-3) years of experience in a training capacity or equivalent experience
+ Two to three (2-3) years of experience and understanding of Medicare claims processing and/or Healthcare claims processing
+ One to three (1-3) years call center experience
+ Previous presentation and training skills
+ Competent PC skills and proficiency in MS Office
+ Fluency in English Communication (written / verbal) is a MUST.
+ Work a Hybrid Work Schedule ( In office 3 days a week)
+ Excellent facilitation skills and the ability to interact effectively with people at all levels of the organization.
**Preferred Qualifications**
+ Demonstrates strong facilitation skills.
+ Demonstrates strong aptitude for instructional design including excellent written skills, ability to take complex topics and break it down into smaller, logical chunks, can write clear learning objectives.
+ Applies innovative, creative, "out of the box" thinking to problems.
+ Strong analytical, influence, conflict resolution, problem solving, negotiation and project management skills.
+ Excellent oral and written communication, interpersonal and presentation skills.
+ Proactively and quickly learns new systems, tools or content areas to achieve results.
+ Technologically literate - familiar with IT focused frameworks, systems and methodology.
+ Embraces change, ability to see opportunities for change, to capitalize on them and implement them when appropriate, process improvement mindset.
+ Assumes responsibility for personal and professional development.
+ Exceptional focus on customer experience.
**Education**
+ Bachelor's Degree and/or equivalent work experience in claims training and/or claims knowledge/ healthcare training
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/23/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Training Specialist, Compliance (Remote)
Norristown, PA jobs
Responsible for ensuring that Compliance training needs are met and proactively monitoring Compliance training material. Responsible for managing content and training programs, assessing training and development needs, as well as maintaining and tracking training completions.
Required Work Experience:
5+ years designing, developing, and facilitating training in a business setting. Experience working in learning management systems, with instructional design tools and training delivery platforms; Oracle preferred
Demonstrated project management experience and ability to prioritize activities
Experience with creating dynamic and effective training communications using Microsoft Office 365 Tools, Articulate 360, Vyond, and Adobe Creative Suite
Knowledge:
Strong knowledge of adult learning principles, methodologies, and human performance improvement principles
Proficiency in various instructional design methodologies
Proven experience in conducting training needs analysis, designing, delivering and evaluating effectiveness of training programs
Understanding of Federal and State fraud and abuse laws and regulations
Understanding of Compliance Policies and impact of potential violations
Technical aptitude or experience working with an LMS, online development tools, and key Microsoft Office tools
Skills:
Effective decision-making capabilities to assess best approach and program design to meet the needs of the organization
Communicates effectively with individuals at all levels
Demonstrates strong listening skills - ask the right questions and able to assess critical information
Ability to assess skills and knowledge and determine what developmental solution is needed
Independently motivated with proven ability to follow through on initiatives
Highly engaging and collaborative style in working in a team and cross-functionally
Demonstrates a high energy, enthusiastic, motivational training style
Flexibility to deliver training in all formats: classroom, online, synchronous, asynchronous
Proven problem-solving and follow-up skills, with the ability to develop appropriate resolutions to improve deliverables
Strong organizational and prioritization skills
Demonstrated ability to influence and create change
Education:
Bachelor's 4-year degree in Education, Adult Learning, Human Resource Management, Business Administration, Organizational Development, I/O Psychology, or related field; or equivalent work experience in corporate training positions
Under supervision of the Compliance Training Senior Manager, perform assigned activities to support all Compliance training efforts
Analyze, design, develop, implement and evaluate Compliance training and tools
Collaborate and conduct needs assessments with diverse subject matter experts
Identify appropriate training approaches
Assist in the identification and definition of present and future training needs and methodologies by conducting needs analysis
Identify performance needs and gaps and facilitate delivery of learning solutions to the business, when appropriate
Actively participate in the development and execution of Communication and Training Plan tasks
Manage assigned projects using standard project management tools (such as SharePoint 365 and Microsoft OneNote) which engage stakeholders, leverage partners and deliver results
Monitor training activities, manage content and provide recommendations for all training solutions based on business needs
Collect and communicate employee feedback using identified strategies such as user groups, online forums, and surveys using Microsoft 365 tools such as Forms and Teams
Use Oracle LMS to setup, track and report on training events and sessions
Use Oracle LMS to manage the administration, data analysis and reporting of all training activities and learner data including transcripts, compliance records and certification
Ensure learner understanding and alignment with Compliance Policies, SOPs and directives
Develop creative solutions for ad hoc learning projects and initiatives in support of Compliance needs
Facilitate learning by varying delivery style and adapting to the needs of the target community
Utilize development software to create training communications including Microsoft 365 Tools, Articulate 360, Snag-it and Adobe Creative Suite. Maintain all training materials and required employee documentation
Provide support to the Compliance Training Senior Manager and Senior Director for special projects and new initiatives
Provide administrative and customer service support when needed
Contribute to the streamlining and overall improvement of internal standard operating procedures integrating instructional design theory
Auto-ApplyOperations Training Launch Specialist
Avon, OH jobs
Job DescriptionBenefits:
401(k)
Bonus based on performance
Flexible schedule
Health insurance
Job Title: Operations Launch Specialist Position Type: Full-Time (40 Hours/Week)
Benefits: 401(k) + Insurance Available
About HealthSource
HealthSource is a national leader in chiropractic care and whole-body health. Our mission is to support franchise owners and clinical teams in delivering exceptional patient outcomes through proven systems, training, and operational excellence.
We are seeking an Operations Launch Specialist who will play a key role in onboarding and developing new clinic owners and team members, ensuring a strong and consistent foundation in HealthSource systems, mindset, and operations.
Position Purpose
To equip all new owners and their teams with a powerful, replicable onboarding experience through our Starting Point Training Program, ensuring each clinic launches with confidence, clarity, and long-term success.
Key Responsibilities
The Operations Launch Specialist will:
Lead new franchisees and team members through our Starting Point 90-Day Training Program
Facilitate onboarding, training calls, and support meetings with owners, doctors, and staff
Guide users through Cortex learning modules, HS Systems, and onboarding milestones
Support our Train-the-Trainer model by empowering owners and leaders to teach and duplicate systems
Maintain accountability through progress tracking, communication, and follow-up
Collaborate with internal departments to improve onboarding and training resources
Ensure all clinics follow required onboarding sequencesno skipped steps
Promote a culture of curiosity, consistency, and growth across all training cohorts
Success Pillars for This Role
We are looking for candidates who align with the following principles:
Train to Teach, Lead, and Duplicate
Master the Business, Not Just the Role
Follow the System, Build the Foundation
Lead with Clarity and Connection
Stay Accountable and Curious
Dont SkipTrust the Process
Training Experience Delivered
The Starting Point Program includes:
Sequential Cortex modules (videos, readings, eLearning)
HealthSource University 3.5-day training event
Field-based training with active clinic teams
Coaching checkpoints and expert roundtables
Graduation into Immersion Master Class once clinic opens
Each lesson includes:
Objectives, goals, and timelines
Self-directed learning
Application activities and role-playing
Case support and field feedback
Ideal Candidate Profile
The successful candidate will:
Be a strong communicator and confident facilitator
Have experience in coaching, training, or onboarding teams (healthcare or franchise preferred)
Be comfortable holding others accountable with professionalism and empathy
Be systems-driven and highly organized, with strong follow-through
Be naturally curious and growth-oriented
Be able to build connection, trust, and engagement with remote teams
Requirements
24+ years of experience in operations, onboarding, training, or clinic management
Strong communication and teaching/presentation skills
Comfortable working in a structured, process-driven environment
Tech-savvy with the ability to learn digital training platforms
Healthcare or franchise experience is strongly preferred but not required
Schedule & Compensation
Full-time: 40 hours per week
Remote position, with occasional travel for training events
401(k) and insurance benefits available
Compensation based on experience
This is a remote position.
Claims Trainer Specialist- Hybrid, Franklin, TN.
Franklin, TN jobs
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position SummaryThis role will have a focus on training Claims processing and Claims Call Center staff for all products including Final Expense, Accident and Health and Medicare Supplement policies.
Training for other departments are also in scope of this role, to support the overall business as needed.
This position also:Holds accountability for leading and training new colleagues through the onboarding experience, from initial orientation and training to individual education on job expectations as well as team priorities and responsibilities.
Designs, develops and delivers curriculum and training sessions to designated audiences of learners.
Collaborates with local leadership and other design and development professionals to ensure the successful development and delivery of training materials and events that transfer of learning back to the job.
Independently oversees the classroom environment, managing all aspects of student performance and feedback to management.
.
This is an Individual Contributor role.
ResponsibilitiesLead training sessions for designated audiences Actively engage with other training design and development professionals to collect and coordinate subject matter expertise, to collaborate on and influence the design and development of curriculum, and to ensure that the right curriculum is developed using the appropriate learning medium.
Revise and customize the curriculum to reflect the unique geographic, product, and/or audience variations.
Manage participant performance in the classroom, to ensure adherence to Aetna standards and policies; provides feedback to management as appropriate; may be required to manage the administration of Aetna's performance Analysis of individual performance assessments and development of action plans to appropriately manage Aetna's performance management processes for new hire situations with appropriate business/educational management, ER, and HR support Work with local business leaders to align the performance variables required to transfer learning back to the job.
Assess the effectiveness of training programs during and at designated intervals after delivery.
Collect and share curricula and training event feedback from program participants and local business leaders.
Participate in the development effort to enhance the curricula and training events based on that feedback.
Use formal instructional design methodology, working with instructional design staff, to develop performance-based training and educational tools.
Develop and conduct follow-up assessments to determine the effectiveness and, when appropriate, ROI of training programs.
Lead team building sessions and/or games for engagement and collaboration among staff These responsibilities are included but not limited to other training tasks given by management as needed for the business.
Required QualificationsTwo to three (2-3) years of experience in a training capacity or equivalent experience Two to three (2-3) years of experience and understanding of Medicare claims processing and/or Healthcare claims processing One to three (1-3) years call center experience Previous presentation and training skills Competent PC skills and proficiency in MS OfficeFluency in English Communication (written / verbal) is a MUST.
Work a Hybrid Work Schedule ( In office 3 days a week) Excellent facilitation skills and the ability to interact effectively with people at all levels of the organization.
Preferred QualificationsDemonstrates strong facilitation skills.
Demonstrates strong aptitude for instructional design including excellent written skills, ability to take complex topics and break it down into smaller, logical chunks, can write clear learning objectives.
Applies innovative, creative, "out of the box" thinking to problems.
Strong analytical, influence, conflict resolution, problem solving, negotiation and project management skills.
Excellent oral and written communication, interpersonal and presentation skills.
Proactively and quickly learns new systems, tools or content areas to achieve results.
Technologically literate - familiar with IT focused frameworks, systems and methodology.
Embraces change, ability to see opportunities for change, to capitalize on them and implement them when appropriate, process improvement mindset.
Assumes responsibility for personal and professional development.
Exceptional focus on customer experience.
EducationBachelor's Degree and/or equivalent work experience in claims training and/or claims knowledge/ healthcare training Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$18.
50 - $35.
29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 12/23/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Training Specialist (Remote)
Remote
American Specialty Health Incorporated is seeking a Training Specialist to join our ASHCare Managed Services (AMS) department. ASHCare Training Specialists design, develop, and deliver high-quality training programs following established best practices and methodologies in adult learning theory. This includes identifying learner needs, creating engaging and interactive content, utilizing various instructional design models, incorporating feedback for continuous improvement, and ensuring the alignment of training materials with organizational goals and compliance standards. Training specialists are also responsible for supervising new employees through their introductory period.
Salary Range
American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $45,000 to $50,000 Full-Time Annual Salary Range.
Remote Worker Guidelines
* Remote Worker Guidelines: Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).
Responsibilities
* Design, develop, and deliver high-quality training programs.
* Design, develop, update, and deliver trainings using current best practices for adult learning theory (e.g. - A.D.D.I.E methodology) to new and existing AMS team members.
* Perform needs assessments, evaluate performance data, and collaborate with leadership to determine staff developmental requirements for skill development or training.
* Participate in ongoing inter-rater reliability and calibration exercises for quality assurance to identify training gaps and needs.
* Maintain a training catalog for all training materials with an established review cycle to ensure they are up to date.
* Collects and maintains training feedback to analyze and assess training performance including quality of training materials, delivery of training and satisfaction of trainees.
* Collaborate with leadership to develop and maintain an annual training calendar for new and existing team members.
* Track and report on all training activity within the department.
* Develops learning objectives, role plays, and other experiential tools and techniques to enhance learning of trainees and assure training programs start and end on time.
* Utilizes new forms of technology to deliver trainings when appropriate.
* Incorporate procedures and policies into all trainings and identifies and assists in the writing or updating procedures or policies.
* In collaboration with leadership, develop and implement individual skill development and training plans as needed.
* Provide supervision and support to new hires during onboarding.
* Offer support to handle or escalate tough interactions and debrief on calls, serving as a resource for agents with inquiries not found in knowledge management tools.
* Handle escalated calls for agents in training.
* Educate staff and assure compliance with all department and company policies and procedures.
* Assesses New Hire performance and provide detailed feedback to AMS leadership on strengths and opportunities of new agents.
* Provides feedback to Knowledge Management Analysts on possible resource enhancements.
* Coach, mentor, and support AMS team members to improve their knowledge and skills.
* Meet individually with employees to review their progress.
* Identify, document, and address any personnel/performance issues that arise during training.
* Work with Management to transition oversight of new hires, post introductory period.
* Participates as an AMS subject matter expert (SME) to support ongoing development and implementation of new programs.
* Participates in development work group meetings when needed to learn system processes for new product launches and create training materials.
* Assist sales and clinical teams, as requested, to provide professional presentations about the AMS service experience and perform mock/demo calls.
* Seek to understand program and product updates to proactively identify training needs.
* Performs research and reviews current literature to stay up to date on best practices.
* Performs other duties as assigned
* Complies with all policies and standards
Qualifications
* High School Diploma required.
* 1 year progressive experience performing customer service duties in a call center required.
* 1 year ASHCare Managed Services preferred.
* Proficient in Microsoft Office applications including Word, Excel, PowerPoint, SharePoint, and Teams required. (High proficiency)
* Prior training and/or supervision experience strongly preferred. (High proficiency)
* Strong verbal and written communication skills. (High proficiency)
* Ability to effectively lead individuals with diverse backgrounds and needs. (High proficiency)
* Ability to present information with small and large groups. (High proficiency)
* Thorough knowledge of ASH policies, procedures, and relevant software programs. (High proficiency)
* Team-oriented with cross-functional collaboration skills in a fast-paced environment. (High proficiency)
Core Competencies
* Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
* Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
* Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
* Ability to effectively organize, prioritize, multi-task and manage time.
* Demonstrated accuracy and productivity in a changing environment with constant interruptions.
* Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
* Ability to exercise strict confidentiality in all matters.
Mobility
* Primarily sedentary, able to sit for long periods of time.
Physical Requirements
* Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.
Environmental Conditions
* Work-from-home (WFH) environment.
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at ************** x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
#LI-Remote #Concierge #CustomerService ##CallCenter #Train
Auto-ApplyRemote Revenue Integrity Regional Training Specialist
Livonia, MI jobs
Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties.
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for training new and current employees from centralized and ancillary departments who perform Revenue Integrity job functions in legacy Health Information Systems (HIS), Epic, and other Revenue Cycle software applications. Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. Supports Epic TogetherCare Super User and end user training. Develops, as needed, and maintains current content for colleague training materials, including training SharePoint/TEAMs sites, updates workflows, policies and procedures, and competency tests as approved by the Regional Manager Revenue Integrity Training. Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. Provides updates of regulatory, insurance and billing information to all revenue cycle colleagues. Knows and adheres to all laws and regulations pertaining to patient health, safety, privacy, and medical information. Understands the intricacies of legacy HIS systems and Epic Revenue Integrity applications for investigative research and for troubleshooting registration errors and resolving claim denials. Works with managers to provide feedback and training to staff on errors and other issues that affect reimbursement and/or organizational integrity. Conducts mandatory remedial education for colleagues who create "high-risk" errors. Demonstrates the professional ability to deal positively and effectively with adversarial situations. Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills. Acts as a role model around professional maturity and performance standards. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. Participates in Continuing Education seminars as related to Revenue Integrity. Performs other duties consistent with the purpose of job as directed. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS: Bachelor's degree preferred or an equivalent combination of education and experience. Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred. Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire. Licensure: CHAA and CRCS-I certifications preferred Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes. Some knowledge of and experience with specialized methodology in the development of training support tools. Must possess teaching skills that enhance user learning and involvement. Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users' discussion and input. Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization. Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills. Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry. Ability to read, analyze, and interpret Medicare Compliance Regulations. Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures. Proficient in medical terminology. Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles. Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism. Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments. Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point. Ability to utilize discretion and sound judgment in handling confidential information and materials. Demonstrated ability to work independently and with minimal supervision. Ability to resolve problems and complete assignments accurately and promptly. Ability to work as a customer-focused team member and provide work leadership and guidance to others. Participates in mandatory training to promote continued professional and emotional development for oneself. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: Position operates in an office environment. Work area is well-lit, temperature controlled and free from hazards. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. Must be able to set and organize own work priorities and adapt to them as they change frequently. Ability to concentrate, meet deadlines, work on several projects simultaneously and adapt to interruptions. Must be able to stand, walk, squat and lift training room equipment when necessary. When training, standing may be required for several hours at a time. Ability to work with clients with a variety of learning abilities. Occasional lifting (up to 30lbs), bending, standing, and walking. Must be able to travel to the various sites within ministry and across Trinity sites for coverage/education (10%+) The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Remote Revenue Integrity Regional Training Specialist
Livonia, MI jobs
Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties.
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for training new and current employees from centralized and ancillary departments who perform Revenue Integrity job functions in legacy Health Information Systems (HIS), Epic, and other Revenue Cycle software applications. Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. Supports Epic TogetherCare Super User and end user training. Develops, as needed, and maintains current content for colleague training materials, including training SharePoint/TEAMs sites, updates workflows, policies and procedures, and competency tests as approved by the Regional Manager Revenue Integrity Training. Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. Provides updates of regulatory, insurance and billing information to all revenue cycle colleagues. Knows and adheres to all laws and regulations pertaining to patient health, safety, privacy, and medical information. Understands the intricacies of legacy HIS systems and Epic Revenue Integrity applications for investigative research and for troubleshooting registration errors and resolving claim denials. Works with managers to provide feedback and training to staff on errors and other issues that affect reimbursement and/or organizational integrity. Conducts mandatory remedial education for colleagues who create "high-risk" errors. Demonstrates the professional ability to deal positively and effectively with adversarial situations. Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills. Acts as a role model around professional maturity and performance standards. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. Participates in Continuing Education seminars as related to Revenue Integrity. Performs other duties consistent with the purpose of job as directed. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
**MINIMUM QUALIFICATIONS** : Bachelor's degree preferred or an equivalent combination of education and experience. Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred. Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire. Licensure: CHAA and CRCS-I certifications preferred Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes. Some knowledge of and experience with specialized methodology in the development of training support tools. Must possess teaching skills that enhance user learning and involvement. Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users' discussion and input. Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization. Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills. Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry. Ability to read, analyze, and interpret Medicare Compliance Regulations. Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures. Proficient in medical terminology. Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles. Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism. Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments. Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point. Ability to utilize discretion and sound judgment in handling confidential information and materials. Demonstrated ability to work independently and with minimal supervision. Ability to resolve problems and complete assignments accurately and promptly. Ability to work as a customer-focused team member and provide work leadership and guidance to others. Participates in mandatory training to promote continued professional and emotional development for oneself. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** : Position operates in an office environment. Work area is well-lit, temperature controlled and free from hazards. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. Must be able to set and organize own work priorities and adapt to them as they change frequently. Ability to concentrate, meet deadlines, work on several projects simultaneously and adapt to interruptions. Must be able to stand, walk, squat and lift training room equipment when necessary. When training, standing may be required for several hours at a time. Ability to work with clients with a variety of learning abilities. Occasional lifting (up to 30lbs), bending, standing, and walking. Must be able to travel to the various sites within ministry and across Trinity sites for coverage/education (10%+) The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Implementation & Training Associate
Houston, TX jobs
Privia Health elevates the patient-provider relationship by delivering tools, talent, and technology built to transform healthcare. Our proven, physician-focused platform is designed to reduce unnecessary costs, achieve better outcomes, and improve patient health and provider well-being.
Job Description
Location: Must Reside in CST OR PST, TX Preferred
Travel: 80% Field-Based Travel supporting our TX, AZ, CA & WA Markets.
The Implementation & Training Associate is a key member of the Implementation team. This role oversees and drives Privia's process in launching top doctors into our high performance network. The Implementation Associate is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.
Primary Job Duties:
Partner with and launch assigned practices based on number of providers and complexity of practice into Privia Medical Group
Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
Set practices up for long-term success with cost savings and population health strategies
Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Billing, and Credentialing teams
Train physicians, providers, and office staff on Privia's processes and technologies in preparation for launch and after launch
Delivers post-live training to physicians, providers, and office staff focused on efficiency, delegation, and population health initiatives.
Manages EMR questions and support via training listserv for the market for launched clients
Manage lab ancillary project, lab launches, improve adoption and long term issue triaging
Manage a detailed project plan and communicate status to the client and Privia management team
Manage multiple projects at once
Manage change and client expectations effectively
Establish aggressive timelines and confront critical-path items and deadlines
Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
Perform other duties as assigned
Qualifications
Bachelor's degree highly preferred OR equivalent relevant experience
1+ years experience with practice management or EHR implementation and training
AthenaHealth EMR Experience is a Plus
Technical project management in a healthcare setting is preferred
Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes.
Experience with project management tools
Knowledgeable about extended medical terminology
Ability to work with different levels of clinical personnel including providers
Must comply with HIPAA rules and regulations
Interpersonal Skills & Attributes:
Ability to work in a very fast-paced and changing work environment
Collaborative, customer-focused and able to create visible value
Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
Extensive project coordination experience
Process oriented with the ability to drive a project to completion
Conflict management skills
Problem solving skills with a proven track record
Attention to detail
Ability to work independently and as a team member
Self-directed and resourceful
Excellent communication and client facing skills
Excellent organizational skills
Technical aptitude
The salary range for this role is $65,000 to $75,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs)
. This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like *************************** This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Implementation & Training Associate
Houston, TX jobs
Privia Health elevates the patient-provider relationship by delivering tools, talent, and technology built to transform healthcare. Our proven, physician-focused platform is designed to reduce unnecessary costs, achieve better outcomes, and improve patient health and provider well-being.
Job Description
Location: Must Reside in CST OR PST, TX Preferred
Travel: 80% Field-Based Travel supporting our TX, AZ, CA & WA Markets.
The Implementation & Training Associate is a key member of the Implementation team. This role oversees and drives Privia's process in launching top doctors into our high performance network. The Implementation Associate is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.
Primary Job Duties:
Partner with and launch assigned practices based on number of providers and complexity of practice into Privia Medical Group
Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
Set practices up for long-term success with cost savings and population health strategies
Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Billing, and Credentialing teams
Train physicians, providers, and office staff on Privia's processes and technologies in preparation for launch and after launch
Delivers post-live training to physicians, providers, and office staff focused on efficiency, delegation, and population health initiatives.
Manages EMR questions and support via training listserv for the market for launched clients
Manage lab ancillary project, lab launches, improve adoption and long term issue triaging
Manage a detailed project plan and communicate status to the client and Privia management team
Manage multiple projects at once
Manage change and client expectations effectively
Establish aggressive timelines and confront critical-path items and deadlines
Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
Perform other duties as assigned
Qualifications
Bachelor's degree highly preferred OR equivalent relevant experience
1+ years experience with practice management or EHR implementation and training
AthenaHealth EMR Experience is a Plus
Technical project management in a healthcare setting is preferred
Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes.
Experience with project management tools
Knowledgeable about extended medical terminology
Ability to work with different levels of clinical personnel including providers
Must comply with HIPAA rules and regulations
Interpersonal Skills & Attributes:
Ability to work in a very fast-paced and changing work environment
Collaborative, customer-focused and able to create visible value
Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
Extensive project coordination experience
Process oriented with the ability to drive a project to completion
Conflict management skills
Problem solving skills with a proven track record
Attention to detail
Ability to work independently and as a team member
Self-directed and resourceful
Excellent communication and client facing skills
Excellent organizational skills
Technical aptitude
The salary range for this role is $65,000 to $75,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs)
. This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like *************************** This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Training Facilitator
Miami, FL jobs
Responsible for delivering engaging, effective training programs to staff, clients, volunteers, and community members, supporting the health center's mission. This role focuses on facilitating learning across soft skills, clinical practices, regulatory compliance, patient care, and technology systems. The Training Facilitator collaborates with the Training and Development Specialist, Instructional Designer, and other stakeholders to assess training needs, develop educational materials, deliver sessions, and evaluate outcomes.
Essential Job Responsibilities
Conduct in-person and virtual training sessions, workshops, and seminars for all staff, clients, volunteers, and community members, to educate participants on specific skills, operational procedures, compliance and all relevant topics.
Assist in the onboarding process of new staff by delivering orientation and introductory training courses.
Help develop, implement and routinely update training materials including presentations, handouts, handbooks, manuals, online courses, and guides tailored to the needs of the target group, in collaboration with the instructional designer.
Ensure that the training materials and delivery methods are inclusive and culturally appropriate for diverse participants, including underrepresented groups and communities.
Modify or adjust training methods and materials based on participant needs, feedback, and learning styles to ensure effective learning outcomes.
Work with the IT Health trainer to train staff on the use of healthcare technologies such as electronic health records (EHR), medical devices, and software applications to ensure proper usage and documentation practices.
Provide practical, hands-on training in clinical procedures, medical equipment operation, simulations and patient care techniques to ensure staff competency.
Help design and administer assessments, quizzes, practical evaluations and feedback surveys to measure participant progress and the effectiveness of the training sessions.
Partner with department heads and leadership to assess training needs, identify skill gaps, and create customized training plans to address them.
Develop specialized training programs to onboard and upskill volunteers, contractors and temporary staff, ensuring they are well-prepared to represent the health center and carry out their roles effectively.
Remain updated on new training techniques, adult learning principles, tools, regulation updates and industry trends to enhance training effectiveness, methodologies, and relevance.
Deliver training on healthcare regulations, such as HIPAA, OSHA, Joint Commission standards, and other relevant laws and guidelines to ensure all training content complies with company policies, industry standards, and any regulatory or legal requirements.
Maintain accurate records of training attendance, participant performance, and feedback for reporting and compliance purposes.
Provide follow-up support, resources and mentoring to participants following training sessions to reinforce learning and ensure successful acclimation into their roles.
Work Experience:
2+ years of experience in training delivery, clinical or corporate training, education or similar.
Experience in healthcare, nonprofit or community-based organizations is highly preferred.
Knowledge of healthcare compliance (e.g., HIPAA, Joint Commission) is a huge plus.
Proficiency in presentation software (e.g., PowerPoint, Google Slides), e-learning platforms, and virtual training tools (e.g., Zoom, Microsoft Teams, Adobe Connect).
Experience with multimedia tools (e.g., Canva, Articulate, iMovie, Audacity) is a plus.
Understanding of adult learning principles, community outreach, volunteer management, instructional strategies, and the ability to apply different learning methodologies to engage diverse groups of learners.
Problem-solving and adaptability in adjusting training approaches as needed.
Experience managing multiple training projects and adjusting to changing priorities.
Basic project management skills are beneficial for managing training initiatives effectively, though not required.
Travel Requirements and Details:
Personal transportation is required.
This role involves travel to various locations, including health center sites, training centers, administrative offices, community centers, and partner organizations.
Travel may also be required to remote work settings or other locations, depending on the health center's needs, to support training initiatives and operational activities.
Physical Requirements
This role requires frequent sitting, walking, hearing, and speaking-both in person and on the phone. Occasional driving, stretching/reaching, and standing is also necessary. Training may be delivered in a variety of settings, including classroom environments, community centers, corporate offices, remote or virtual platforms, or client locations.
Safety
Integrate safety procedures and protocols into training sessions, especially for roles involving physical tasks or hazardous materials-to ensure compliance and promote awareness.
Provide materials, simulations, hands-on practice, and resources related to safety best practices, including manuals, guidelines, and access to safety equipment, to reinforce a culture of safety.
Ensures proper handwashing and the use of personal protective equipment (PPE), such as gloves, masks, and gowns, in accordance with Centers for Disease Control and Prevention (CDC) guidelines.
Deliver training to demonstrate proper ergonomic techniques to reduce the risk of injury.
Understand and appropriately act upon assigned roles in the Emergency Code System, including awareness of emergency exits, fire alarms, and first aid kits during training sessions.
Understand and perform assigned responsibilities in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for internal and external contacts is frequent.
Other
Participate in health center developmental activities as requested.
Other duties as assigned.
Culture of Service: 3 C's
Compassion
Foster an inclusive learning environment that respects diverse backgrounds, identities, and experiences.
Listen attentively to learners' concerns and feedback with empathy and without judgment.
Adapts teaching methods to accommodate different learning styles, abilities, and personal circumstances.
Demonstrate patience and provide extra support to learners who may need additional time or guidance.
Create a safe space where participants feel comfortable asking questions and expressing uncertainty.
Follow-up with learners to offer continued support and encourage attention to well-being and mental health.
Competency
Demonstrate deep subject matter knowledge and stay current with industry trends and developments.
Confidently answer questions and provide insight beyond the basics, drawing from experience and expertise.
Break down complex concept into clear, relatable terms using logical explanation, examples, and analogies.
Engage participants through dynamic presentation styles and varied teaching methods to maintain attention.
Manage training sessions effectively, adapting to challenges and ensuring all key topics are covered on time.
Provide clear, actionable feedback while maintaining ethical conduct and fostering an inclusive, respectful environment.
Commitment
Prepare thoroughly for each session, including lesson planning, material readiness, and content customization.
Demonstrate genuine investment in learner success by offering personalized support, even beyond scheduled time.
Remain accessible to learners, providing follow-up guidance and additional resources as needed.
Pursue ongoing professional development to stay current with industry trends and best practices.
Respect participants' time by starting and ending sessions punctually and maximizing learning opportunities.
Encourage continuous growth and foster a supportive environment built on trust, empathy, and respect.
Training Specialist
Ohio jobs
Operations Training Specialist At Principle Business Enterprises (PBE), we believe people are at the heart of operational excellence. We're looking for an Operations Training Specialist who's passionate about developing others, strengthening processes, and helping teams perform at their best. In this role, you'll design and deliver hands-on training programs that ensure every associate is confident, capable, and aligned with PBE's mission to improve lives through high-quality products and compassionate care. You'll work closely with production leaders, quality, and HR partners to create a consistent, engaging learning experience across shifts and departments. What You'll Do
• Design, deliver, and continuously improve technical, onboarding, and refresher training for hourly production roles.
• Translate complex processes into clear, visual work instructions, job aids, and learning tools that support safe, efficient performance.
• Partner with Operations leadership to identify training needs, set success measures, and align programs with production goals.
• Coach supervisors and team leads on effective on-the-job training and feedback methods.
• Maintain accurate training records, certifications, and progress metrics within the Learning Management System (LMS).
• Track and report training effectiveness through data, observations, and process audits, making recommendations for improvement.
• Support continuous improvement efforts by keeping documentation and standards current as procedures evolve.
• Serve as a key point of contact for Job Instruction Training (JIT) and other structured learning initiatives. What You Bring
• Associate degree required; Bachelor's preferred in Business, Training & Development, HR, or a related field.
• 4+ years of experience designing and facilitating training in a manufacturing or technical environment.
• Proven ability to create clear, engaging instructional materials and deliver training to diverse audiences.
• Strong collaboration and communication skills; able to influence and support leaders at all levels.
• Proficiency in Microsoft Office and experience using a Learning Management System (LMS).
• Organized, analytical, and proactive with a passion for helping people grow.
• Flexibility to work across shifts to support a 24/5 operation. Join a Team That Changes Lives
Principle Business Enterprises, Inc. (PBE) is a family-run, value-driven organization with big hearts and true passion for what we do. Celebrating over 60 years of service to the healthcare field and over 30 years as a pioneer in the development of incontinence and moisture management solutions, we're living our mission to improve the lives of caregivers, those who wear our products, and our workforce. We offer excellent health benefits including free access to onsite and local health clinics, paid personal and vacation time, an annual profit-sharing bonus, a 401k plan with a company match, company-paid disability and life insurance, and more. Plus, we celebrate our associates with fun perks and a supportive environment where safety, quality, and teamwork come first.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Training Specialist - Clinical Operations
Youngstown, OH jobs
Job Description
Responsible for executing the training of new staff during orientation and addressing any remedial and ongoing training needs for existing staff related to all clinical and treatment functions of the Agency. Assist with the assessment of training needs based on feedback from Leadership and develop a plan to address any skill gap in the workforce, and execute the training needed. Responsible for monitoring compliance as it relates to mandatory training and development
RESPONSIBILITIES:
Execute and evaluate new hire onboarding training, and make recommendations to address any identified deficiencies.
Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
Market company training opportunities to employees and provide information on benefits to encourage participation.
Inform employees on scheduled training and track their progress.
Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
Participate in the development of onboard and ongoing training curriculum for all staff
Maintain appropriate files related to training, to include completing monthly and quarterly training reports
Partner with Program Managers to ensure appropriate staff training is taking place within the units
In coordination with Program Directors, coordinate external training needed for staff
Regularly work with Program Managers to ensure operational compliance through oversight of the facilities
Ensure regulatory agency compliance with Federal and State standards of facilities through audits and review of regulatory matters.
Elicit feedback from Program management regarding training needs and skill gaps within the facilities, and identify solutions to address
Other duties as assigned by management
QUALIFICATIONS:
Associates Degree with at least 3 years experience in a leadership role responsible for the development of subordinates
Strong written and verbal communication skills
Demonstrated ability to execute training to all levels of an organization
Critical thinker who can creatively problem solve and propose solutions, as well as relate training needs to business solutions
Able to plan, multi-task and manage time effectively
Thorough knowledge and understanding of Community Based Corrections and residential Behavioral Health, to include and the unique challenges faced in the industry
PHYSICAL REQUIREMENTS:
Prolonged periods of standing and walking
Frequently required to sit, reach with hands and arms, and stoop, kneel, crouch, etc
Must be able to lift and/or move 25 pounds
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Training Specialist - Clinical Operations
Youngstown, OH jobs
Responsible for executing the training of new staff during orientation and addressing any remedial and ongoing training needs for existing staff related to all clinical and treatment functions of the Agency. Assist with the assessment of training needs based on feedback from Leadership and develop a plan to address any skill gap in the workforce, and execute the training needed. Responsible for monitoring compliance as it relates to mandatory training and development
RESPONSIBILITIES:
Execute and evaluate new hire onboarding training, and make recommendations to address any identified deficiencies.
Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
Market company training opportunities to employees and provide information on benefits to encourage participation.
Inform employees on scheduled training and track their progress.
Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
Participate in the development of onboard and ongoing training curriculum for all staff
Maintain appropriate files related to training, to include completing monthly and quarterly training reports
Partner with Program Managers to ensure appropriate staff training is taking place within the units
In coordination with Program Directors, coordinate external training needed for staff
Regularly work with Program Managers to ensure operational compliance through oversight of the facilities
Ensure regulatory agency compliance with Federal and State standards of facilities through audits and review of regulatory matters.
Elicit feedback from Program management regarding training needs and skill gaps within the facilities, and identify solutions to address
Other duties as assigned by management
QUALIFICATIONS:
Associates Degree with at least 3 years experience in a leadership role responsible for the development of subordinates
Strong written and verbal communication skills
Demonstrated ability to execute training to all levels of an organization
Critical thinker who can creatively problem solve and propose solutions, as well as relate training needs to business solutions
Able to plan, multi-task and manage time effectively
Thorough knowledge and understanding of Community Based Corrections and residential Behavioral Health, to include and the unique challenges faced in the industry
PHYSICAL REQUIREMENTS:
Prolonged periods of standing and walking
Frequently required to sit, reach with hands and arms, and stoop, kneel, crouch, etc
Must be able to lift and/or move 25 pounds
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyProgram Specialist/Employment Specialist (Intellectual Disabilities)
Norristown, PA jobs
Are you a strong communicator who enjoys building relationships and helping others succeed? We're seeking a compassionate and motivated Employment Specialist to support individuals-primarily those with intellectual and developmental disabilities-in finding and maintaining meaningful employment. This role combines remote work with hands-on community engagement and job coaching.
The ideal candidate will be skilled at communicating effectively with individuals and employers, and able to develop partnerships with local businesses to create inclusive job opportunities that align with each individual's strengths and goals.
Key Responsibilities:
· Partner with individuals to explore career interests and set achievable employment goals
· Provide job readiness training, including resume support, interview coaching, and application assistance
· Develop and maintain strong partnerships with local businesses and employers
· Match individuals with job opportunities that suit their strengths, preferences, and needs
· Offer on-site job coaching, training, and follow-up support to promote long-term success
· Advocate for necessary accommodations and foster confidence and self-advocacy among individuals
· Maintain timely and professional documentation of services and progress
Qualifications:
· Excellent communication and relationship-building skills
· Ability to build trusting partnerships with individuals and community employers
· Strong organizational and problem-solving abilities
· Bachelor's Degree preferred (in Human Services, Education, Psychology, Social Work, or related field)
· Experience working with individuals with intellectual and developmental disabilities is a plus
· Valid driver's license, reliable transportation, and active auto insurance required
· Proficiency in written communication and basic technology tools (email, Word, Excel, etc.)
· Willingness to drive 45 minutes to an hour at times
Compensation & Benefits:
· Salary: $45,000
· Performance-based quarterly bonuses
· Comprehensive benefits package, including:
· Health, Dental, and Vision insurance
· Paid Time Off
· Mileage reimbursement
Tons of growth opportunities within a supportive, mission-driven organization!
Why Join Us?
This is more than a job- it's a chance to create real change. As an Employment Specialist, you'll have the opportunity to help people reach their potential and achieve greater independence. If you're passionate about inclusion, advocacy, and community impact, we'd love to meet you.
Auto-ApplyEarly Career Decision Program
Ohio jobs
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
All Work Shifts (United States of America)
The Nurse Immersion will provide direct patient care under the guidance of the Registered Nurse (RN) or designated healthcare professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. The Nurse Immersion program is a temporary program that enhances working clinical experience.
Essential Job Functions
Under direction of the RN, supports the nurse in the application of the nursing process.
Works to develop critical thinking skills through collaboration with the RN to ensure quality patient care delivery.
Seeks out educational opportunities related to nursing practice and critical thinking.
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties in accordance with pertinent school of nursing, facility, and state board of nursing.
Acts as liaison between patient and nurse to report changes or concerns to nurse.
Provides high level customer service to all patients, patient's family, visitors and all employees.
Provides accurate, precise, timely documentation when applicable for patient care.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
HS/GED (required)
Currently enrolled in (RN) nursing program and has successfully completed program specific educational requirements to the level of immersion experience. (required)
Work Experience
Recent experience as a Patient Care Technician, Certified Nursing Assistant, or some other medical experience (preferred)
Training
EPIC Electronic Health Record (EHR) training (preferred)
Language
None
Patient Population -
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
Ability to clearly communicate to other members of the healthcare team
Ability to understand and follow directions of healthcare team
Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
Infection prevention and transmission-based precautions
Understanding of clerical duties and office-based technology
Team dynamics
Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
Basic hygiene and activities of daily living care
Assists with feeding, hydration, and nutrition
Assists with bowel and bladder elimination
Ambulation and patient mobility
Use of clinical technology
Compassionate, relationship-based approach in care activities
Accountability for completion of assigned tasks
Escalation of concerns via chain of command
Critical thinking
Advanced problem solving
Understanding of nursing process
Professionalism
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Early Career Decision Program
Oregon, OH jobs
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
The Nurse Immersion will provide direct patient care under the guidance of the Registered Nurse (RN) or designated healthcare professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. The Nurse Immersion program is a temporary program that enhances working clinical experience.
Essential Job Functions
* Under direction of the RN, supports the nurse in the application of the nursing process.
* Works to develop critical thinking skills through collaboration with the RN to ensure quality patient care delivery.
* Seeks out educational opportunities related to nursing practice and critical thinking.
* Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties in accordance with pertinent school of nursing, facility, and state board of nursing.
* Acts as liaison between patient and nurse to report changes or concerns to nurse.
* Provides high level customer service to all patients, patient's family, visitors and all employees.
* Provides accurate, precise, timely documentation when applicable for patient care.
* Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
* Performs delegated tasks once competency has been validated.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
HS/GED (required)
Currently enrolled in (RN) nursing program and has successfully completed program specific educational requirements to the level of immersion experience. (required)
Work Experience
Recent experience as a Patient Care Technician, Certified Nursing Assistant, or some other medical experience (preferred)
Training
EPIC Electronic Health Record (EHR) training (preferred)
Language
None
Patient Population -
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
Ability to clearly communicate to other members of the healthcare team
Ability to understand and follow directions of healthcare team
Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
Infection prevention and transmission-based precautions
Understanding of clerical duties and office-based technology
Team dynamics
Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
Basic hygiene and activities of daily living care
Assists with feeding, hydration, and nutrition
Assists with bowel and bladder elimination
Ambulation and patient mobility
Use of clinical technology
Compassionate, relationship-based approach in care activities
Accountability for completion of assigned tasks
Escalation of concerns via chain of command
Critical thinking
Advanced problem solving
Understanding of nursing process
Professionalism
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************