Representative jobs at LifeSouth Community Blood Centers - 1403 jobs

Broward Health Corporate Spectrum Shift: Shift 1 FTE: 1.000000 The primary role of the Specialist is to develop and maintain strong relationships with targeted referral sources through consistent, strategic field call strategies. The objective of the work is to drive and sustain incremental volume in service lines and services in alignment with the organization's growth strategies and business plans. This individual positively represents the hospitals and care centers, clinical service lines and medical staff to referral sources with the intent to develop and strengthen referral source relationships that contribute to the organization's reputation and market position. Education: Essential: * Bachelor Experience: Essential: * Three Years Credentials: Visit us online at ********************* or contact Talent Acquisition * Bonus Exclusions may apply in accordance with policy HR-004-026 Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.

Broward Health Corporate Spectrum Shift: Shift 1 FTE: 1.000000 The primary role of the Specialist is to develop and maintain strong relationships with targeted referral sources through consistent, strategic field call strategies. The objective of the work is to drive and sustain incremental volume in service lines and services in alignment with the organization's growth strategies and business plans. This individual positively represents the hospitals and care centers, clinical service lines and medical staff to referral sources with the intent to develop and strengthen referral source relationships that contribute to the organization's reputation and market position. Education: Essential: * Bachelor Experience: Essential: * Three Years Credentials: Visit us online at ********************* or contact Talent Acquisition * Bonus Exclusions may apply in accordance with policy HR-004-026 Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.

Broward Health Corporate Spectrum Shift: Shift 1 FTE: 1.000000 The primary role of the Specialist is to develop and maintain strong relationships with targeted referral sources through consistent, strategic field call strategies. The objective of the work is to drive and sustain incremental volume in service lines and services in alignment with the organization's growth strategies and business plans. This individual positively represents the hospitals and care centers, clinical service lines and medical staff to referral sources with the intent to develop and strengthen referral source relationships that contribute to the organization's reputation and market position. Education: Essential: * Bachelor Experience: Essential: * Three Years Credentials: Visit us online at ********************* or contact Talent Acquisition * Bonus Exclusions may apply in accordance with policy HR-004-026 Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 501 REDMOND RD NW **City:** ROME **State:** Georgia **Postal Code:** 30165 **Job Description:** **Shift** : **Monday-Friday 1-9pm, every other weekend** + Ensures confidentiality of employee, patient, and hospital information. + Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. + Assesses authorization needs to ensure payment from payors. + Performs clerical duties for admitting and registering patients. Assist self-pay patients in completing financial questionnaires. + Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) **Pay Range:** $15.43 - $24.68 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Redmond **Schedule:** Full time **Shift:** Day **Req ID:** 150658796

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 501 REDMOND RD NW **City:** ROME **State:** Georgia **Postal Code:** 30165 **Job Description:** **Work** **Schedule:** Two flexible weekdays plus every other weekend (Saturday & Sunday). Hours 6:00 a.m.-8:00 p.m. with a 2:30-3:30 p.m. break. **Alternative:** 12:00-8:00 p.m., one weekday off, plus every other weekend. + Ensures confidentiality of employee, patient, and hospital information. + Cross-trains in admitting/emergency room for assistance as needed. + Assigns diagnosis codes based on physician orders for various patient types. + Reviews and updates assigned reports in timely manner. + Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) **Pay Range:** $15.43 - $24.68 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Redmond **Schedule:** Full time **Shift:** Day **Req ID:** 150661661

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. Knowledge, Skills, and Abilities: * Able to communicate in English [Required] * Basic computer skills [Required] Education: * N/A Field of Study: * N/A Work Experience: 1+ food service experience required in hospitality industry [Preferred] Healthcare foodservice experience preferred [Preferred] Previous customer service experience required [Required] Previous experience with CBORD or another nutrition software program preferred [Required] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. + Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. + Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. + Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. + Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. **Knowledge, Skills, and Abilities:** - Able to communicate in English [Required] - Basic computer skills [Required] **Education:** - N/A **Field of Study:** - N/A **Work Experience:** - 1+ food service experience required in hospitality industry [Preferred] - Healthcare foodservice experience preferred [Preferred] - Previous customer service experience required [Required] - Previous experience with CBORD or another nutrition software program preferred [Required] **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Nutritional Services **Organization:** AdventHealth Tampa **Schedule:** Full time **Shift:** Day **Req ID:** 150714312

Bilingual Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and client's needs are met. Schedule will be: Monday - Friday, 9 am to 5:30 pm. Learn more about this position by watching a short interview with a current Centauri associate: ******************************************* Role Responsibilities: Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible Interview patients; conduct analysis of potential reimbursement, and determine eligibility Introduce services, sets expectations for process and communication to ensure patient understanding Partner with patients to ensure patient understanding of process and assist with any questions during the application process Obtain and manage all needed forms from patients, and follow up throughout process Identify any additional patient needs and direct them to appropriate agencies for assistance Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner Provide strong client service and collaboration with the team Understand and agree to role-specific information security access and responsibilities Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: 2+ years customer service experience Must be fluent in Spanish (speak, read, write) Must be able to work onsite at hospital facility Must be able to work schedule above Outstanding communication skills and desire to provide excellent customer service A strong concept of patient advocacy and the desire to help someone every day A strong work ethic, ability to work independently while making a difference Strong computer skills and the ability to multitask while working in a fast-paced environment A positive outlook and eagerness to learn Consistent punctuality and attendance Healthcare experience, patient contact experience a strong plus

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. March start date

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary Job Summary The Service Response Center is the 24/7 central hub for system monitoring and customer communication related to the division of Facilities & Support Services division, which includes Facilities, Environmental Services, Parking & Transportation, and Safety & Security. The Service Response Center Representative is the first point of contact for the facilities support division and serves as the telecom operator for the cancer center. The SRC Rep will take all incoming calls, create work orders, and dispatch the appropriate response via radio. The SRC Rep will monitor various alarm systems, make appropriate overhead announcements to the appropriate location when needed, and document/log all telephone calls and alarms. The SRC Rep will dispatch emergency responses by following established procedures, which may include contacting 911. Additional Responsibilities: * Monitors radio receiver and telephone; answers and processes routine and emergency calls from department staff; deploys staff as appropriate. Must always give callers accurate information, especially those who cannot reach their intended party. * Obtains and records information as to exact location of situation, uses telephone or radio to transmit information to necessary personnel and maintains radio contact with crews on site. * Follows departmental rules and regulations regarding emergency calls and dispatches crews in accordance with pre-determined plans. Minimum Requirements: * High School Diploma, GED. * Minimum of one (1) year of experience in a high-volume call center/answering service switchboard environmental. Preferably in Healthcare Provider and/or Hospital facility. * Requires excellent communication skills, both written and oral, including the ability to interact with staff, patients and families. * Experience in utilizing the Windows office suite and Microsoft Word basic proficiency absolutely required. Share:

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values: * Clinical quality * Integrity * Service excellence * Teamwork * Accountability * Continuous improvement * Inclusion Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, *********************************** to learn more about our benefits. Your ideas should inspire change. If you join our team, they will. Responsibilities Job consists of answering a high volume of calls, scheduling patients for routine office visits, in-office ultrasound appointments, etc. The ideal candidate will need to be able to communicate well, be organized, and multitask. Will also require sitting for long periods of time and working in a busy environment. Responsibilities: * Answer a large volume of phone calls for entirety of work shift assigned. * Schedule appointments from a compiled list based on doctor's follow up recommendation. * Know the preparation and protocols if there is one for each exam being scheduled. * Research doctor's orders, previous imaging studies, and clinical notes when needed. * Confirm patient's appointments, insurance, primary care doctor, and demographics. * Must document notes when accessing a patient account. * Maintain patient confidentiality. Qualifications Knowledge: * Knowledge of medical terminology and organizational services. * Knowledge of staff responsibilities to accurately direct callers. * Knowledge of administrative processes, procedures, claims processing, and preparing patient charts. * Knowledge of basic math and modern office procedures. Skills: * Ability to use multi-line phone system, including transferring calls. * Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients. * Ability to use spreadsheets and word processing software. * Adequate hearing to answer phone and speak with patients. * Ability to speak clearly and loudly enough to be heard by callers and patients. Abilities: * Ability to work well under pressure with minimal supervision. * Ability to elicit appropriate information to route calls to the appropriate person. * Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls. * Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. USD $16.00/Hr. USD $18.50/Hr. Knowledge: * Knowledge of medical terminology and organizational services. * Knowledge of staff responsibilities to accurately direct callers. * Knowledge of administrative processes, procedures, claims processing, and preparing patient charts. * Knowledge of basic math and modern office procedures. Skills: * Ability to use multi-line phone system, including transferring calls. * Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients. * Ability to use spreadsheets and word processing software. * Adequate hearing to answer phone and speak with patients. * Ability to speak clearly and loudly enough to be heard by callers and patients. Abilities: * Ability to work well under pressure with minimal supervision. * Ability to elicit appropriate information to route calls to the appropriate person. * Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls. * Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. Job consists of answering a high volume of calls, scheduling patients for routine office visits, in-office ultrasound appointments, etc. The ideal candidate will need to be able to communicate well, be organized, and multitask. Will also require sitting for long periods of time and working in a busy environment. Responsibilities: * Answer a large volume of phone calls for entirety of work shift assigned. * Schedule appointments from a compiled list based on doctor's follow up recommendation. * Know the preparation and protocols if there is one for each exam being scheduled. * Research doctor's orders, previous imaging studies, and clinical notes when needed. * Confirm patient's appointments, insurance, primary care doctor, and demographics. * Must document notes when accessing a patient account. * Maintain patient confidentiality.

Benefits: Competitive salary Dental insurance Health insurance Paid time off Profit sharing Training & development About ZKTeco WFMZKTeco WFM supports enterprise customers and software partners with workforce management time clocks, cloud-based device management software, and implementation services. We are a fast-growing company with a strong culture of execution, accountability, and customer service. The Account Manager (Partner Growth / Existing Accounts) is responsible for maintaining consistent engagement with existing customers and T&A/WFM software partners, ensuring account health and satisfaction, and identifying expansion opportunities. This role is also responsible for researching and identifying potential new partner prospects in the T&A/WFM industry and transferring qualified prospects to the Partner Manager for outreach and deal development. This position is designed for someone who enjoys structured follow-up, customer relationship management, and coordinated execution across internal teams, while also having the curiosity and discipline to research and map market opportunities. This is not an aggressive sales or cold calling role. Success is measured by consistency, organization, relationship strength, lead quality, and internal coordination. This is a 100% on-site role in our Tampa office. Key Responsibilities Maintain regular touchpoints with existing customers and partners (monthly/quarterly cadence) Track account health, action items, and renewal timelines Identify expansion opportunities (devices, add-ons, upgrades, deployments, services) Coordinate internally with Support, Implementation, and Operations Research new T&A/WFM partner prospects online and build target lists Transfer qualified leads and research notes to the Partner Manager Maintain accurate CRM notes, activities, and reporting Qualifications 2-5 years' experience in account management, customer success, partner support, sales operations, or customer coordination in a B2B environment Strong verbal and written communication skills (email, phone, meeting follow-up) Strong organizational habits, task management, and follow-through discipline Ability to manage multiple accounts and priorities without losing detail Comfort with online research and structured prospect profiling CRM familiarity and discipline (Zoho preferred but not required) Benefits Health insurance options PTO and company holidays Growth opportunities Collaborative team environment Profit sharing and bonus opportunities Compensation: $55,000.00 - $70,000.00 per year ZKTeco WFM is a global leader in workforce data collection, delivering cost-effective, scalable, and high-quality solutions for Time & Attendance and Workforce Management Software partners, as well as Workday end customers. With over two decades of expertise, we provide a comprehensive suite of hardware, software, and integration tools-including advanced Ultima Time Clocks and CirrusDCS-to accurately track employee time and labor data, enhance self-service, and ensure compliance. With in-house large-volume manufacturing and a strong supply chain advantage, ZKTeco WFM ensures quality, reliability, and innovation, delivering the lowest cost in the industry for software partners and Workday end customers.

Title: Call Center Representative - Medical Reports to: Call Center Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments. MINIMAL QUALIFICATIONS: * Education: High School Graduate or GED * Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required. * Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm. RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Schedule medical, dental and optometry appointments by phone. * Collect patient demographic and insurance information. * Cancel and reschedule medical, dental and optometry appointments * Understand and apply CFHC scheduling template. * Transfer calls appropriately * Work provider follow-up requests on outbound calls * Must be available from 7 am until 6 pm BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: * Requires 80% or more spent standing/sitting. * Independently mobile * Lifting and/or transporting up to 20lbs. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Paid time off Profit sharing Training & development About ZKTeco WFM ZKTeco WFM supports enterprise customers and software partners with workforce management time clocks, cloud-based device management software, and implementation services. We are a fast-growing company with a strong culture of execution, accountability, and customer service. Position Summary The Account Manager (Partner Growth / Existing Accounts) is responsible for maintaining consistent engagement with existing customers and T&A/WFM software partners, ensuring account health and satisfaction, and identifying expansion opportunities. This role is also responsible for researching and identifying potential new partner prospects in the T&A/WFM industry and transferring qualified prospects to the Partner Manager for outreach and deal development. This position is designed for someone who enjoys structured follow-up, customer relationship management, and coordinated execution across internal teams, while also having the curiosity and discipline to research and map market opportunities. This is not an aggressive sales or cold calling role. Success is measured by consistency, organization, relationship strength, lead quality, and internal coordination. This is a 100% on-site role in our Tampa office. Key Responsibilities Maintain regular touchpoints with existing customers and partners (monthly/quarterly cadence) Track account health, action items, and renewal timelines Identify expansion opportunities (devices, add-ons, upgrades, deployments, services) Coordinate internally with Support, Implementation, and Operations Research new T&A/WFM partner prospects online and build target lists Transfer qualified leads and research notes to the Partner Manager Maintain accurate CRM notes, activities, and reporting Qualifications 25 years' experience in account management, customer success, partner support, sales operations, or customer coordination in a B2B environment Strong verbal and written communication skills (email, phone, meeting follow-up) Strong organizational habits, task management, and follow-through discipline Ability to manage multiple accounts and priorities without losing detail Comfort with online research and structured prospect profiling CRM familiarity and discipline (Zoho preferred but not required) Benefits Health insurance options PTO and company holidays Growth opportunities Collaborative team environment Profit sharing and bonus opportunities

Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment. The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Department: Switchboard Work Type: Part Time Shift: Shift 1/8:00:00 AM to 4:00:00 PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour Performs PBX switchboard operator duties which include; answering all internal and external calls to the hospital switchboard, overhead paging all emergency codes immediately and accurately, overhead paging physicians, staff and visitors, paging on call staff according to department specific on call schedule, using department scripts and protocols for all paging and codes. Must have flexibility to work varied days, shifts and locations to meet the staffing needs of the department. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or Less than 1 YearSwitchboard/PBXPreferred State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or Other Requirements Excellent communication and customer service skills, data entry skills, ability to operate office equipment (switchboard console, computer, telephone, scanner), ability to work without supervision. US:FL:Fort Myers

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies, into the scheduling system. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician's office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the department standards and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance. The Centralized Scheduling Representative assists in maintenance and upgrade of the scheduling system. Qualifications Education required: HIgh school diploma or GED equivalent Experience: Two to Three years in customer service/ public relations role preferred. Will consider two years of previous work experience in other fields. Previous experience with automated telephone equipment and multi-line telephone desired. Medical Terminology and previous scheduling experience desired. Additional skills/abilities: Excellent verbal and written skills required Must possess ability to work in a fast-paced environment with a positive attitude Must demonstrate effective time management skills Must demonstrate efficiency and organizational skills with the ability to multitask

Job Summary: The communications reps are responsible for operating the main DGH phone system console. They must appropriately answer and direct all internal and external phone requests. Additional responsibilities include assisting in monitoring fire and code alarms. Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Responsibilities Key Responsibilities / Essential Functions Operates Telephone System Console according to procedures. Receive calls, answer questions of callers, relay calls, and effectively use paging systems. Operate TDDY according to policy. Follows procedures to complete the Switchboard paging log for each paging request. Document in log book unusual events and report to appropriate Hospital Staff according to procedure. Utilize Interpretation services and/or consult with Alabama Relay Service as required to aid communication for the hearing impaired. Utilize computerized programs to expedite the relay of calls. Monitor and respond to alarms, codes according to policy. Responds to “on call personnel” requests. Reviews and understands Emergency Plans and responds accordingly. Maintains confidential information follows HIPAA regulations, and disposes of confidential forms according to policy. Qualifications Minimum Knowledge, Skills, Experience Required: Working knowledge of PBX telephone system operations; keyboarding skills; Quality voice tone. Education: High school diploma Experience: Previous healthcare and/or PBX experience highly desirable

Job Summary: The PBX/Operators are responsible for operating the main DGH phone system console. Operators must appropriately answer and direct all internal and external phone requests. Additional responsibilities include assisting in monitoring fire and code alarms. Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Responsibilities Key Responsibilities / Essential Functions Operates Meridian Telephone System Console according to procedures. Receive calls, answer questions of callers, relay calls, and effectively use paging systems. Operate TDDY according to policy. Follows procedures to complete the Switchboard paging log for each paging request. Document in log book unusual events and report to appropriate Hospital Staff according to procedure. Utilize Interpretation services and/or consult with Alabama Relay Service as required to aid communication for the hearing impaired. Utilize computerized programs to expedite the relay of calls. Monitor and respond to alarms, codes according to policy. Responds to “on call personnel” requests. Reviews and understands Emergency Plans and responds accordingly. Maintains confidential information follows HIPAA regulations, and disposes of confidential forms according to policy. Qualifications Minimum Knowledge, Skills, Experience Required: Working knowledge of PBX telephone system operations; keyboarding skills; Quality voice tone. Education: High school diploma Experience: Previous healthcare and/or PBX experience highly desirable