Customer Service Associate jobs at LifeStream Behavioral Center - 5148 jobs

A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered. #J-18808-Ljbffr

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, Croskin services, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Daytona Beach, FL, is seeking a Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success and uncapped commission? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent sales and customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - hourly wage PLUS uncapped commissions. Contests - do you want to put your sales skills to the test? See what we have in store and earn up to 3 bonuses a year! Career Advancement - You have the potential for rapid advancement, including lead and management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Membership and Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required Must be 18 years old or older Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision Sales background strongly preferred

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

The Role As a Sales Associate at our new Miami Design District boutique, you will play a vital role in bringing the Alexis brand to life. You are a passionate ambassador of style and service, cultivating meaningful relationships, delivering an exceptional client experience, and contributing to the success of our new retail boutique. This role requires a dynamic individual who embodies the brand's spirit- refined, confident, and deeply client centric and focused, with an appreciation for Alexis' heritage and a desire to exceed expectations in every interaction. What You'll Do Deliver a Refined Client Experience: Welcome every client with warmth and attentiveness, ensuring an exceptional in-store journey that reflects the brand integrity and heritage of the Alexis brand. Achieve and Exceed Goals: Consistently meet and exceeds monthly and seasonal individual and boutique sales targets, actively contributing to business growth and success. Drive Performance Excellence: Exceed personal KPI goals by delivering the highest level of service, cultivating meaningful and intentional connections, while maintaining impeccable quality in every client interaction. Embody the Alexis Selling Ceremony: Provide a personalized and inspiring client experience by sharing product and expert knowledge of the collections, styling inspirations and heritage that define Alexis. Cultivate Lasting Relationships: Utilize CRM tools to capture meaningful client data, personalize outreach, and strengthen long-term relationships rooted in trust and authenticity. Proactive Outreach: Proactively reaching out to clients, following up on requests, product demands and ensuring thoughtful communication that enhances loyalty. Collaborate with Purpose: Partner with Store Manager and team members to foster open communication, teamwork, and a positive boutique environment that supports shared goals and a seamless client experience. Uphold Brand Integrity: Maintain the highest security and operational standards to ensure the integrity of clients, colleagues, and merchandise. Support Visual Excellence: Contribute to the presentation, boutique cleanliness and maintenance of all displays in accordance with Alexis' visual guidelines, ensuring the boutique embodies the brand's refined aesthetic. Operational Support: Assist in daily operations by maintaining a clean, well-organized stockroom, consistent product flow, inventory accuracy and POS effectiveness that support the in-store experience. Embody the Alexis Image: Represent the brand with poise, professionalism, and adherence to company standards and policies, reflecting Alexis' commitment to timeless style, heritage and authenticity. Who You Are You bring 2-3 years of experience in luxury retail, fashion styling, or client-facing sales, with a passion for delivering elevated service. You have a proven ability to drive sales while cultivating thoughtful, relationship-driven client experiences. Polished, professional, and personable, with strong interpersonal and communication skills. Self-motivated and adaptable, approaching your work with a positive, proactive mindset. Highly organized with strong multitasking and follow-up skills, and a keen attention to detail. A collaborative team player who values accountability, shared success, and a supportive work environment. Comfortable thriving in a fast-paced, growing retail environment that values flexibility and agility. Available to work evenings, weekends, and holidays as required by the business. Why This Role Matters The Sales Associate is an essential ambassador of the Alexis brand. This role brings our collections to life through personalized styling, exceptional service, and genuine client relationships. By creating memorable in-store experiences and supporting the team's success, the Sales Associate helps build lasting connections with our clients while upholding the elevated standards, warmth, and attention to detail that define Alexis. To Apply Submit your resume and a short cover letter detailing your experience and why you're the right fit for this role. If you're looking to take the next step in your career and play a key role in the growth of a leading luxury brand, we'd love to hear from you!

**_Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays._** **_What Customer Solutions contributes to Cardinal Health_** The **Customer Solutions** team provides sales consultation through direct engagement "inside the four walls" of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor. + Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities + Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings + Provide expertise in healthcare supply chain internally and with customers + Leverage data and insights to recommend supply chain best practices + Consult on new business implementations, contracting and pricing strategy + Help Customers to optimize our service offerings post implementation **_Responsibilities_** + Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution + Works onsite at customer locations, which could range from a hospital department to a Surgery Center + Cultivate relationships to ensure successful customer experience and long-term relationship with customers. + Articulate benefits and adoption strategies to customer's supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health. + Customer Presentations and Internal Account Planning + Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures. + Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account. + Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions. + Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting **_Qualifications_** + 3+ years of experience preferred + BA, BS or equivalent experience in related field. Advance Degree preferred + Ability to work independently and biased toward problem solving + Strong supply chain and customer facing experience + Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau) + Experience working within inventory management systems and other databases, preferred **Anticipated salary range:** $90,600 - $100,000 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** **02/13/26** *if interested in opportunity, please submit application as soon as possible. _**_ _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.**_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays. What Customer Solutions contributes to Cardinal Health The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor. Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings Provide expertise in healthcare supply chain internally and with customers Leverage data and insights to recommend supply chain best practices Consult on new business implementations, contracting and pricing strategy Help Customers to optimize our service offerings post implementation Responsibilities Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution Works onsite at customer locations, which could range from a hospital department to a Surgery Center Cultivate relationships to ensure successful customer experience and long-term relationship with customers. Articulate benefits and adoption strategies to customer's supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health. Customer Presentations and Internal Account Planning Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures. Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account. Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions. Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting Qualifications 3+ years of experience preferred BA, BS or equivalent experience in related field. Advance Degree preferred Ability to work independently and biased toward problem solving Strong supply chain and customer facing experience Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau) Experience working within inventory management systems and other databases, preferred Anticipated salary range: $90,600 - $100,000 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02/13/26 *if interested in opportunity, please submit application as soon as possible. ** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.** Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Department Dental Employment Type Full Time Location Arnold - Jeff Co Boulevard, Dental Workplace type Onsite Compensation $17.89 / hour Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Job DescriptionDescriptionBe the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. Schedule: Tuesday-Friday, 10-hour shifts Are you a friendly, organized professional who thrives in a fast-paced environment? We're looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team. As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You'll also support day-to-day clinic operations to ensure things run smoothly and efficiently. This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction. Key Responsibilities Greet patients and provide excellent customer service at every visit Manage appointment check-in/check-out, including verifying insurance and demographics Collect co-pays and complete necessary paperwork Answer phones, direct messages, and assist with scheduling Keep the front office and waiting areas organized and welcoming Enter data accurately into electronic health records (EHR) Travel to nearby clinic locations as needed Maintain strict patient confidentiality and follow HIPAA guidelines Requirements, Skills, Knowledge and Expertise High School/GED preferred At least one year experience in customer service required A valid driver's license and agency established minimum automobile coverage required This Role Is a Great Match for Someone Who: Possesses strong communication and organizational skills Is comfortable in a high-traffic, patient-facing role Is detail-oriented with basic computer and data entry skills Willing to travel locally between clinic sites if needed

Department Dental Employment Type Full Time Location Sullivan Workplace type Onsite Compensation $17.89 / hour Reporting To Theresa Shelton Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Department Dental Employment Type Full Time Location Columbia - Worley Street Workplace type Onsite Compensation $18.89 / hour Reporting To Patty Brill Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Job DescriptionDescriptionTo support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000.* Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Be the Face of Compassionate Care as a Customer Relations Specialist (Float) Schedule: Monday - Friday, 40 hours weekly As a Customer Relations Specialist (Float), you'll be the welcoming face of Compass Health Network-greeting clients, supporting front-desk operations, and ensuring a smooth check-in experience across our regional clinics. In this dynamic, fast-paced role, you'll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where it's needed most. Flexibility is key, as schedules may vary based on clinic needs. This is a great opportunity for someone who excels at customer service, enjoys variety in their workday, and thrives in a front-facing healthcare role. You'll be part of a mission-driven team working to remove barriers to care-one interaction at a time. Key Responsibilities Greet clients with warmth and professionalism upon arrival Manage check-in/check-out processes, appointment confirmations, and daily schedules Verify and update insurance and demographic information at each visit Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms Answer phones courteously and route calls/messages appropriately Monitor lobby and waiting area to ensure a welcoming and timely experience Balance daily cash collections and submit to designated supervisor Disperse incoming mail and ensure the front-desk area is clean and organized Collaborate with clinical and office staff to support smooth clinic operations Travel to multiple Compass Health clinic sites in the region as assigned Maintain regular attendance and flexibility to accommodate changing schedules Maintain confidentiality and comply with HIPAA and organizational policies Requirements, Skills, Knowledge and Expertise• High School/GED preferred Work Experience / Training / Additional Requirements: • At least one year of customer service experience required • A valid driver's license and agency-established minimum automobile coverage required You'll Be A Great Fit for This Role if You: Love being the first point of contact and creating a positive first impression Are comfortable working in fast-paced, people-focused environments Stay organized and calm while juggling phones, appointments, and walk-ins Enjoy variety in your schedule and are willing to travel to different office locations Can learn multiple systems and procedures across different types of care Communicate clearly and respectfully with clients, families, and team members IND2 *Retention bonuses paid as per bonus policy; exclusions may apply.

Department Front Office Support Employment Type Full Time Location Columbia - Keene Street Workplace type Onsite Compensation $17.89 / hour Reporting To Tina Walkup Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Department Dental Employment Type Full Time Location Columbia - Keene Street Workplace type Onsite Compensation $17.89 / hour Reporting To Tina Walkup Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Department FQHC-Specific Administration Employment Type Full Time Location Columbia - Portland Street, Mobile Dental Unit Workplace type Onsite Compensation $17.89 / hour Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Responsibilities TheConsultantwill work collaboratively withclients, vendors, contractors, and other Team Members tolead andsupport projects related tobiomanufacturing across the entireprojectlifecycle.Specifically, theyare responsible forleading and mentoringsmall project teamsandidentifyingbusiness development opportunitiesthrough Project Farma'sPatient FocusedandPeopleFirstplatform.TheConsultantis a tactical executor focused on project-level delivery, supporting thesite Manager's strategy, and contributing to business growth, talent development, and resource planningwith an emphasis ontechnicalexpertiseand operational execution. All roles within Project Farma willmaintaina ServantLeadershipmentality, exemplifying the Project Farmaculture of philanthropy, teamwork, training&development,and commitment to the patient as the foundation of our teams' and partners' long-term success. EssentialFunctions: Site Strategy * Executes the site strategy as defined by the Manager to support the firm's leadership position in CQV services. * Identifiesclient needs during project execution and communicates these to the Manager for strategic consideration. * Builds andmaintainsrelationships with key project Points of Contact (POCs), such as project managers or technical leads, to ensure smooth project delivery and client satisfaction. Business Growth & Development * Participate in project extensions and proposal generation, providing technical and operational input. * Attend market-based industry events to build a local network. * Provide deliverable and resource recommendations for site proposals to ensure feasibility. * Support Project Farma's business development initiatives through proactively identifying and escalating client needs along with a proposed support plan to their Managerappropriately. * Understand and be able to speak to services both internally and externally. * Maintain and present site dashboards to communicate project health, growth opportunities, and account maintenance needs. * Communicateopportunities to expand presence and services for client support. * Foster positive relationships with key stakeholders. * Generateproposedsupport plan and escalate that plan as needed. * Learn and develop skills and understanding of the business developmentprocessincluding proposal generation. Talent Development * Encourage team members to share best practices within the team or site, contributing to a collaborative culture. * Foster accountability and excellence within the project team andcommunicatesretention risks (e.g., team morale issues) to the Manager. * Coach Team Members onidentifiedknowledge gaps and direct Team Members to materials to develop project driven technical and problem-solving skills * Mentor and train internal team members on assigned duties, industry best practices, overall understanding of the business, andproject driventechnical skills. * Develop team members with foresight to support project succession plans asidentifiedby leadership. * Develop andmaintainyour own succession plan to ensure project continuity. Technical Delivery * Escalate technical delivery issues to the Manager and provide resolution or mitigation solutions. * Ensure delivery of high-quality GMP Engineering services that meet client specifications, regulatory requirements, and industry standards. * Support project execution, from planning tocloseout, ensuring timelines and budgets are met. * Lead, oversee, and execute client project initiatives, plans, or workstreams including ensuring team deliverables are completed ina timelyand high-quality fashion. * Provide hands-on support for both clients and Project Farma Team Members in navigating the engineering life cycle ofcutting-edgeequipment and manufacturing processes including proactively identifying and escalating roadblocks andutilizingcritical thinking skills and knowledge of problem-solving skills toidentifycreative solutions. * Create, update, and present work projections and progress reports. * Develop technical documentation such as SOPs, requirements specifications, testing protocols, summary reports,etc. * Build internal and external understanding, buy-in, and commitment to decisions through mutual understanding, collaboration, and effectivepresentationsskills. * Maintain PO managementtools;managing burnrates;needs for new proposals and proactively communicate PO performance. * Coordinate Team Memberutilizationwith Site and Account Leads and escalate discrepancies between actual and forecastedutilization. * Maintain internal site tools such as site dashboards, deliverable trackers, etc. * Continually develop technical aptitude of Project Farma's core services within the life science space including but not limited to:Capital Project Management, including Project Controls and Scheduling,Facility Builds,Tech Transfers,Validation Life Cycle, including CQV Process, Computer System Validation,Quality, Regulatory, and Compliance,GxPAutomated Systems,Quality Control, including Clinical and Commercial. * May be requested toassistwith Project Controls and Scheduling toinclude;budget estimates, detailed project schedules, feasibility estimates, risksand forecast analysis as well as project cost reports and trends. Operational Performance,Billability& Resource Management * Maintains 100% individual billability, focusing on personal contribution to project hours. * Provides input into resourcing decisions for the project team to ensure high-quality delivery. * Consultswith the Manager to forecast future resource needs for the project and contribute to the resource plan. Leadership and Philanthropy * Contribute to and embody our Patient FocusedandPeople Firstmission,ensuring philanthropic and professional development opportunities are available for the site. * Coach and mentor Team Members on solution driven mindset. * Activelyseeksopportunities to enhance Project Farma'sculture, support internal initiatives, and continue to develop servant leadership skills. * Buildandmaintaindeep rooted and meaningfulinternal and external relationships. Qualifications: Education and Experience Required: * A minimum of 3 years'experience in consulting and/or engineering services. * Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent work experience in CQV engineering, cGMP facility start-up, projectmanagementand/or comparable military experience). Other Required: * Full-timeon-site client presence * Willingness to travel up to 100% or asrequired. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license. The annual compensation range for this full-time position is $(75,000) to $(100,000). The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleConsultant, PF Services Location(s) Boston Job Description The Consultant will work collaboratively with clients, vendors, contractors, and other Team Members to lead and support projects related to biomanufacturing across the entire project lifecycle. Specifically, they are responsible for leading and mentoring small project teams and identifying business development opportunities through Project Farma's Patient Focused and People First platform. The Consultant is a tactical executor focused on project-level delivery, supporting the site Manager's strategy, and contributing to business growth, talent development, and resource planning with an emphasis on technical expertise and operational execution. All roles within Project Farma will maintain a Servant Leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training & development, and commitment to the patient as the foundation of our teams' and partners' long-term success. Essential Functions: Site Strategy Executes the site strategy as defined by the Manager to support the firm's leadership position in CQV services. Identifies client needs during project execution and communicates these to the Manager for strategic consideration. Builds and maintains relationships with key project Points of Contact (POCs), such as project managers or technical leads, to ensure smooth project delivery and client satisfaction. Business Growth & Development Participate in project extensions and proposal generation, providing technical and operational input. Attend market-based industry events to build a local network. Provide deliverable and resource recommendations for site proposals to ensure feasibility. Support Project Farma's business development initiatives through proactively identifying and escalating client needs along with a proposed support plan to their Manager appropriately. Understand and be able to speak to services both internally and externally. Maintain and present site dashboards to communicate project health, growth opportunities, and account maintenance needs. Communicate opportunities to expand presence and services for client support. Foster positive relationships with key stakeholders. Generate proposed support plan and escalate that plan as needed. Learn and develop skills and understanding of the business development process including proposal generation. Talent Development Encourage team members to share best practices within the team or site, contributing to a collaborative culture. Foster accountability and excellence within the project team and communicates retention risks (e.g., team morale issues) to the Manager. Coach Team Members on identified knowledge gaps and direct Team Members to materials to develop project driven technical and problem-solving skills Mentor and train internal team members on assigned duties, industry best practices, overall understanding of the business, and project driven technical skills. Develop team members with foresight to support project succession plans as identified by leadership. Develop and maintain your own succession plan to ensure project continuity. Technical Delivery Escalate technical delivery issues to the Manager and provide resolution or mitigation solutions. Ensure delivery of high-quality GMP Engineering services that meet client specifications, regulatory requirements, and industry standards. Support project execution, from planning to closeout, ensuring timelines and budgets are met. Lead, oversee, and execute client project initiatives, plans, or workstreams including ensuring team deliverables are completed in a timely and high-quality fashion. Provide hands-on support for both clients and Project Farma Team Members in navigating the engineering life cycle of cutting-edge equipment and manufacturing processes including proactively identifying and escalating roadblocks and utilizing critical thinking skills and knowledge of problem-solving skills to identify creative solutions. Create, update, and present work projections and progress reports. Develop technical documentation such as SOPs, requirements specifications, testing protocols, summary reports, etc. Build internal and external understanding, buy-in, and commitment to decisions through mutual understanding, collaboration, and effective presentations skills. Maintain PO management tools; managing burn rates; needs for new proposals and proactively communicate PO performance. Coordinate Team Member utilization with Site and Account Leads and escalate discrepancies between actual and forecasted utilization. Maintain internal site tools such as site dashboards, deliverable trackers, etc. Continually develop technical aptitude of Project Farma's core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including CQV Process, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial. May be requested to assist with Project Controls and Scheduling to include; budget estimates, detailed project schedules, feasibility estimates, risks and forecast analysis as well as project cost reports and trends. Operational Performance, Billability & Resource Management Maintains 100% individual billability, focusing on personal contribution to project hours. Provides input into resourcing decisions for the project team to ensure high-quality delivery. Consults with the Manager to forecast future resource needs for the project and contribute to the resource plan. Leadership and Philanthropy Contribute to and embody our Patient Focused and People First mission, ensuring philanthropic and professional development opportunities are available for the site. Coach and mentor Team Members on solution driven mindset. Actively seeks opportunities to enhance Project Farma's culture, support internal initiatives, and continue to develop servant leadership skills. Build and maintain deep rooted and meaningful internal and external relationships. Qualifications: Education and Experience Required: A minimum of 3 years' experience in consulting and/or engineering services. Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent work experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). Other Required: Full-time on-site client presence Willingness to travel up to 100% or as required. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license. The annual compensation range for this full-time position is $(75,000) to $(100,000). The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The Transmission Contracts & Services | Consultant or Advisor is responsible for providing expert consultation and leadership in the analysis, development, negotiation, and drafting of complex transmission and interconnection contracts, facility-use agreements, and operational requirements for connected facilities. This role involves direct negotiation with customers to establish terms for transmission services, interconnection arrangements, and ongoing operational and maintenance responsibilities. Serving as a lead in contract and project implementation, the individual ensures alignment between internal stakeholders and external partners. The position requires frequent interaction with customers and utility representatives, acting on behalf of APS to coordinate agreements and facilitate effective communication. The role demands a strong understanding of utility operations, regulatory considerations, and contract management practices to ensure successful and compliant project execution. Minimum Requirements Advisor BS/BA in business, economics, mathematics, or engineering plus eight (8) years of utility experience including substantial contract and/or transmission system knowledge. In lieu of degree, 12 (twelve) years of utility experience including some contract and/or transmission system knowledge. An advanced degree including a JD may be substituted for two (2) years' experience. Consultant BS/BA in business, economics, mathematics, or engineering plus five (5) years of utility experience including substantial contract and/or transmission system knowledge. In lieu of degree nine (9) years of utility experience including some contract and/or transmission system knowledge. An advanced degree including a JD may be substituted for two (2) years' experience. Preferred Special Skills, Knowledge or Qualifications: Expert knowledge of APS transmission and distribution system interconnections. Knowledge of other utility's transmission systems, rates and tariff provisions and the ability to review, analyze and working with other utilities in Jointly Owned Facility projects. Broad familiarity of FERC regulatory requirements and APS jurisdictional agreements. In depth experience in negotiating and developing transmission, interconnection and operating facility contracts. Organization, project management, communication and negotiation skills are essential. Analytical abilities to perform regulatory analysis and contract negotiations/development as well as the ability to act independently. Major Accountabilities 1) Manage the development and execution of regulatory contracts in collaboration with internal stakeholders that support APS's corporate strategy, goals and objectives with participation of the appropriate groups or departments including the most complex agreements. 2) Draft, negotiate, execute and manage major transmission Interconnection Agreements as well as other agreements (i.e. Participation Agreements, Joint Operations, Maintenance and Replacement Agreements, Transmission Service Agreements) . 3) Draft, negotiate, execute and manage Generator Interconnection queue applications and corresponding contracts, both conforming and non-conforming. In addition, publishing results of interconnection studies and/or screening processes performed by APS's technical groups, as well as holding scoping and study results meetings with customers. 4) Maintaining accurate interconnection data in APS's internal databases and systems 5) Ensure all regulatory compliance and requirements are met with regards to filing deadlines, preparing summaries for regulatory reporting, as well as ensuring timeline adherence and compliance with APS OATT. 6) Manage, engage and communicate with external customers and other utilities as co-owners of Joint Participant facilities to lead, draft, and negotiate proper contract adherence. This will include amendments to current agreements, drafting new agreements as needed, confirmation and adherence to financial and cost allocations, as well as ability to work within Committee structure to move projects along and seek resolutions to issues. 7) Effectively interface and resolve project issues within APS, executive management and customers to meet project requirements. 8) Ability to effectively manage time and internal APS business units to meet required deadlines. 9) Establish working relationships with utilities, ISOs and industry representatives in key markets 10) Provide support and expertise to regulatory and legal departments to ensure contract compliance. Managing special complex and subject matter expertise projects as assigned. Provide guidance to less experienced staff as needed. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws. Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). *Working from a home office requires adequate technology and an appropriate ergonomic set up. *Role types are subject to change based on business need.

Job Description - Call Center Operator The Call Center Operator is the first point of contact for patients at Columbia Medical Practice (CMP). This role ensures excellent customer service by handling incoming calls, scheduling appointments, and supporting daily operational needs of the call center. The Call Center Operator follows CMP policies and procedures while maintaining efficiency, accuracy, and professionalism. SUPERVISION RECEIVED Reports to the Call Center Manager. RESPONSIBILITIES Patient Interaction & Registration • Answer incoming calls promptly and professionally using CMP standards. • Register patients accurately in the EHR, including demographics, insurance, and eligibility verification. • Inform patients of CMP insurance/payment policies. • Assist with medical record requests and portal enrollment. Appointment Scheduling • Schedule patient appointments according to department/provider guidelines. • Manage cancellations, no-shows, and reschedules. • Optimize schedules for efficiency, including double bookings or extended hours when approved. • Monitor call volume and assist in meeting call center performance goals. Team Support & Communication • Communicate effectively with providers, staff, and outside entities (labs, imaging centers, hospitals). • Assist with training and onboarding of new call center staff. • Provide coverage for coworkers as needed. • Escalate issues or unusual calls appropriately. EDUCATION & EXPERIENCE • High school diploma or GED required. • Associate degree in a clinical or business field preferred. • Minimum 2 years of call center experience required; experience in a physician office preferred. KNOWLEDGE & SKILLS • Excellent verbal communication and active listening skills. • Strong customer service orientation and ability to multitask. • Proficiency with EHR systems and general office software. • Knowledge of HIPAA and OSHA guidelines. • Ability to work independently and as part of a team. ENVIRONMENTAL & PHYSICAL DEMANDS • Normal office environment with potential exposure to communicable diseases. • Extended periods of sitting, phone use, and computer work. • Must be able to multitask in a fast-paced setting and communicate clearly. Columbia Medical Practice is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Job Purpose: - The Customer Service Representative II at LIFESTREAM BEHAVIORAL CENTER is responsible for providing exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves handling complex customer interactions, offering solutions, and maintaining a high level of professionalism to support the organization's mission of delivering quality behavioral health services. Key Responsibilities: - Respond to customer inquiries via phone, email, or in-person with accuracy and professionalism. - Resolve customer issues and complaints in a timely and effective manner, ensuring customer satisfaction. - Provide detailed information about services offered by LIFESTREAM BEHAVIORAL CENTER and assist customers in understanding their options. - Maintain accurate records of customer interactions and transactions, documenting details of inquiries, complaints, and actions taken. - Collaborate with other departments to ensure a seamless customer experience and address any service delivery issues. - Identify opportunities to improve customer service processes and contribute to the development of best practices. - Stay informed about organizational changes, updates, and new services to provide accurate information to customers. - Support the training and mentoring of new customer service representatives as needed. - Adhere to all company policies, procedures, and regulatory requirements in the execution of duties. Qualifications Required Education: - High school diploma or equivalent required. - Associate's degree or higher in a related field preferred. Required Experience: - Minimum of 2 years of experience in a customer service role, preferably in a healthcare or behavioral center setting. - Proven track record of effectively handling customer inquiries and resolving issues. - Experience working with diverse populations and understanding of cultural sensitivities. Required Skills and Abilities: - Excellent verbal and written communication skills. - Strong interpersonal skills with the ability to build rapport with clients and colleagues. - Proficiency in using customer service software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Demonstrated problem-solving skills and ability to think critically. - High level of empathy and patience when dealing with clients facing challenging situations. - Ability to work independently and as part of a team. - Strong attention to detail and organizational skills. LifeStream Benefits Health/Dental/Vision Insurance Short Term Disability Pension Plan 403(b) PTO (Over 4 weeks your 1st year!) Flexible Work Schedules Tuition Reimbursement Program Free Telehealth Services And More! Important Notice As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.