Lighthouse Remote jobs

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Senior Director, Support Operations and Optimization
Lighthouse 3.7
Remote
At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we've welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we're more than just a workplace - we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship? 🚀 What you will do The Senior Director of Support Operations & optimization leads the operational activities that powers the Lighthouse global Customer Care (“CC”) organization. This role ensures that CC delivers exceptional, scalable, and efficient customer experiences by overseeing all core CC Operations, Enablement, Insights, Process Improvement, QA, Continuous Improvement, Workforce Management, and new product Go-to-Market support for the CC team. As a key member of the CC leadership team, this role shapes the operational strategy for an AI-first support organization; driving transformation, strengthening cross-functional alignment with Engineering, Product, GTM, and Customer Engagement, and ensuring Lighthouse Customer Care organization is a leader in Human + AI customer experience. Where you will have impact Strategic Mandate Build and operate the systems, processes, and structures that allow CC to scale efficiently, meet customer expectations, and deliver measurable value to the business. Champion AI-first support, ensuring Frontline, Managers, and Leaders are enabled to confidently leverage automation, Fin, workflows, and AI-powered tools. Drive Support's operating model, ensuring clarity, consistency, and readiness across people, processes, and technology. Key Areas of Ownership Support Operations Define and execute a strategic vision for an AI-First support organization, ensuring AI is used responsibly and effectively to elevate customer and teammate experiences. Serve as the executive owner of AI involvement, resolution and automation rates, customer satisfaction and experience metrics, and support operational efficiency. Build, lead, and mentor a multidisciplinary team of AI implementation professionals-including AI Conversation Designers, Knowledge Managers, and AI systems specialists. Forecasting, capacity planning, deflection strategy, productivity planning, decreased handling time enablement, forecasting accuracy. Operational governance, escalation processes, incident readiness, and annual planning. Maintenance of core CC rhythms and reporting. Vendor Management. Support optimization Oversee continuous optimization of AI Agents, including model tuning, routing logic, prompt design, and workflow improvements. Establish processes to review conversation patterns, customer feedback, and AI behaviour to ensure accuracy, quality, and consistent improvement. Drive sophisticated automation strategies that reduce handling time, improve scalability, and lower operational cost.Drives Process Improvement across all AI and Human Support interactions. Continuous Improvement (CI) flywheel design & execution. QA strategy, scorecards, assurance standards, and AutoQA roadmap input. Workflow, process, and tooling optimization across CC. Cross-functional problem solving and system-level improvements. Ensure content is always AI-ready, technically accurate, accessible, and up to date. Enablement Leadership (Onboarding + Ongoing L&D) Ensures frontline and managerial readiness for AI-first workflows, new tooling, and product launches. Sets direction and priority for enablement strategy for all CC roles. Oversees design and delivery of new-hire onboarding, competency frameworks, simulation-based training, and manager development in conjunction with Customer Operations Enablement Manager and the Regional Customer Care team Directors/Managers. Insights & Analytics Leads Support Insights to enable data-driven decision-making. Provides analysis across demand, quality, automation, performance, productivity, and customer outcomes. Shapes CC metrics frameworks and success measures. Go to Market (GTM) Support Readiness Ensures CC readiness for every major product launch, in partnership with Engineering & Product Managers. Leads impact assessment, training, simulation testing, risk management, and frontline enablement. Acts as the operational bridge between Product and CC. Centralizes and packages customer feedback based on support trends to the Product Management team. Leadership Impact Builds and leads a high-performing multi-disciplinary team (Ops, optimization, QA, Insights, Enablement, GTM Readiness). Strengthens cross-functional influence, acting as a key operational voice in strategic decision-making. Creates clarity, structure, and alignment across the CC organization. Represents Support in internal and external thought leadership, including external events, customer sessions, and strategic programs. Oversee the architecture, governance, and optimization of knowledge systems-including help centers, internal knowledge bases, macros, and in-product content. Measures of Success: Improved operational efficiency (deflection increase, productivity increase, decreased handling time, forecasting accuracy). Higher customer satisfaction and reduced support friction through quality, CI, QA, and process optimization. Contributes to increased adoption and performance of AI (Fin involvement + resolution). Strong and scalable training programs that uplift team performance across all levels. High-quality, low-friction product launches with clear frontline readiness. Documented, mature, and scalable support systems and workflows. Strong team engagement, talent development, and leadership pipeline. About our team Our Customer Care team is a collaborative team across the AMER, APAC and EMEA regions. The team advises and guides our wide array of customers as they map any number of business needs to Lighthouse. We are the faces of Lighthouse - genuinely compassionate, strategic-minded, organized and dedicated. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization. What's in it for you? Impactful work: Shape products relied on by 85,000+ users worldwide. Competitive compensation: Proactively maintained to value your work. Flexible working environment: Work from home or at one of our global offices. Flexible time off: Autonomy to manage your work-life balance. 401k matching: Up to 4%. Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA. Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both. Employee Assistance Program: 100% confidential and free. Employer paid Short Term Disability + $50,000 Life Insurance Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan. Wellbeing support: Subsidized up to 80% ClassPass subscription. Who you are 10+ years of progressive leadership experience in a high-volume, global Customer Care Operations, Customer Experience (CX) Operations, or Service Delivery role, with at least 5 years leading a multi-disciplinary team (e.g., WFM, QA, Enablement, Process Improvement, Analytics). Deep expertise in operating model transformation and scaling, specifically within an organization transitioning to an AI-first / Human + AI support environment. Proven success in leveraging automation, generative AI, and machine learning to achieve significant gains in efficiency, deflection, and productivity. Demonstrated mastery of core Customer Care operational disciplines, including: Workforce Management (WFM) and Capacity Planning (forecasting accuracy, staffing models, shrinkage/utilization optimization). Process Improvement methodologies (e.g., Lean, Six Sigma) applied to customer journeys and internal workflows. Quality Assurance (QA) strategy, design, and implementation, including the transition to automated/AI-assisted QA (AutoQA). Exceptional strategic thinking and analytical skills with a proven ability to translate complex operational data (demand, resolution time, quality, deflection rates) into actionable insights, clear priorities, and business cases for investment. Strong cross-functional leadership and influence skills required to partner effectively at the executive level with Product, Engineering, and Go-To-Market (GTM) teams to drive product quality, operational readiness, and system-level improvements. Experience defining and driving GTM Support Readiness programs for new product launches in a fast-paced, high-growth, or complex technology environment (B2B SaaS experience is a significant plus). Proven ability to build and mentor high-performing, globally distributed teams across diverse functions, fostering a culture of continuous improvement, data-driven decision-making, and operational excellence. Fluent in English, both written and spoken, any other language used within our company network is a plus. In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $151,000.00 - 191,000.00 USD (+ Bonus). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range. Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid
$151k-191k yearly Auto-Apply 7d ago
Regional Event Coordinator
Community Resource Center 4.1
Leadville, CO jobs
Community Resource Center (CRC) is a mission-driven nonprofit dedicated to empowering nonprofits and community groups across Colorado. Founded in 1981, CRC has supported organizations in rural, suburban, and urban areas through leadership, training, technical assistance, and capacity-building services. By focusing on organizational development, strategic planning, and fundraising support, CRC strengthens communities and promotes social change. Position Summary: Event Coordinator for our Heart of Colorado Rural Philanthropy Days (RPD). RPD is a regional event that brings together nonprofit organizations with local and statewide funders, businesses, elected officials, and government agencies for a three-day conference. The purpose of RPD is to increase resources, collaboration, and the sustainability of the local nonprofit community by expanding the relationships and opportunities available. The Heart of Colorado region includes Chaffee, Lake, Park, Custer, Fremont, Clear Creek, Summit, Gilpin, and Teller counties. The event is collaboratively planned by a regional Steering Committee, and this position sits on the conference Leadership Committee alongside local event co-chairs. The Event Coordinator is a key individual to the success of the RPD conference. They are the informational liaison between the Committee, local government and businesses, vendors, presenters, and the host community. The Event Coordinator position reports to Community Resource Center staff. Primary Responsibilities: · Help identify quality venue and vendor options for the event, and advance relationships and contracts with selected vendors. · Assist in identifying and communicating with local conference sponsors. · Assist in outreach to presenters and panelists identified by the Steering Committee leaders. · Maintain an up-to-date budget (cash and in-kind revenue, expenses, balance), in cooperation with the fiscal sponsor and the Fundraising Committee. · Submit and track financial transactions including invoices, check requests, collecting W9s; be in communication with finance re: sending invoices and receipt of payment. · Provide information about nonprofit organizations, community-based groups, local governmental entities, and leaders in the Northeast Region. · Participate in Steering Committee meetings, and the wrap up meeting following the event. Participate in monthly subcommittee teleconference calls as needed. · Serve as a liaison to participants, presenters, vendors, event volunteers and the Steering Committee. · Assist with participant questions about registration, including phone and email inquiries from potential and registered nonprofit and local government participants. · Coordinate on-site conference logistics for the event including developing staffing plans, recruiting and supervising volunteers, and ensuring delivery from vendors of supplies and materials. · Responsible for day of organization and flow of events at NE RPD; organize details of conference to share with the team and volunteers through a tool such as a minute by minute. Experience & Skill Requirements : · Well organized · Ability to work well with a diverse group of people and in a highly collaborative environment · Minimum of two years event planning experience · Tech savvy with a strong command of Excel and SharePoint · Experience with budget and contract management · A deep appreciation for nonprofits and their impact throughout the region · Strong written and verbal communication skills · Deep understanding of rural Colorado - ideally as a resident of a rural community - and demonstrated ability to work across differences in geography, identity, and lived experience. Position Requirements: · Work remote with Internet service and a reasonable remote workspace · Colorado residency · Residency in Chaffee, Lake, Park, Custer, Fremont, Clear Creek, Summit, Gilpin, or Teller County · Provide proof of legal ability to work in the United State of America · Provide two references · Valid Driver's License, proof of auto insurance; and access to reliable transportation Work Environment & Requirements: · Hybrid work, primarily a remote position with required participation at 6-8 in person meetings or events located in the Heart of Colorado region · Flexibility and capacity to work in a fast paced, fluid, changing work environment · Administrative tasks will require work in a home office setting · Working on a computer for multiple hours at a time, sitting or standing · Wearing a mask when required by CRC policies · Bending, twisting, and lifting associated with event site setup · Indoor/outdoor work with varying temperatures and noise levels at large events · CRC uses E-Verify to confirm work eligibility in the United States. E-Verify compares the information you provided on your Form I-9, Employment Eligibility Verification, to official government records · The hours for this position range depending on the phase of the planning process, with hours significantly increasing three months prior to the conference. January - February will be approximately to 2-5 hours per week; March - April will be approximately 10-15 hours; May - July will be approximately 20 hours per week; August to beginning of September will be approximately 30-40 hours per week and the rest of September will be approximately 5 hours per week. It is anticipated up to a total of 450 hours across January- October. How to Apply: Email a cover letter and resume by December 22, 2025 to Jen Allen *****************************
$38k-45k yearly est. 2d ago
Family Services Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Johnstown, WI jobs
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Walworth County, WI 🕒 Full-Time | M-F, First Shift | Hybrid Work Option 🌟 Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧘 Calm Wellness App - Premium Access 🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support 💸 Early Earned Wage Access (UKG Wallet) 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks: Up to 2 days/week from home 📚 Qualifications 🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children and/or youth with disabilities 🌍 Bilingual fluency in Spanish is preferred but not required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
$35k-43k yearly est. 11d ago
Hiring Support for ICA Team
Lutheran Social Services of Wi & Upper Mi 3.7
Brillion, WI jobs
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).
$20k-25k yearly est. 8d ago
Human Services Professional - Interactions and Skill Building Program
Lutheran Social Services of Wi & Upper Mi 3.7
Fall Creek, WI jobs
LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday. Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed. The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee: Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting) Participation on recovery teams. (provide feedback around service delivery and progress) AGENCY REQUIREMENTS (Required of all employees): Must comply with applicable service regulations as well as agency and departmental policies and procedures. Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity. Must support the Mission, Vision and Values of the Agency. Represent LSS internally and externally as a servant leader in thought, words and actions. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of counseling and casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Coordinate services per the service plan. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Attend client/recovery team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below). Bachelor's degree in relevant area of human services is required. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to read, write, analyze and interpret to complete required documentation by established timeframes. Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided. Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. Ability to utilize efficiently an electronic health record(s) for documentation of direct services. Must be able to work on computer and utilize computer applications and programs to effectively complete the job. Ability to work within a variety of ever-changing software packages and computer systems. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community. The employee must react appropriately in times of crisis that may include verbal aggression. The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business. The noise level in the work environment is usually moderate. TRAVEL: Daily travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$22k-33k yearly est. 11d ago
Licensed Social Worker - Manhattan
The Jewish Board 4.1
New York, NY jobs
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
$38k-48k yearly est. 1d ago
Full Stack Developer
PPAI-Promotional Products Association International 4.0
Irving, TX jobs
At PPAI, we are committed to excellence, transparency, and continuous improvement in everything we do. We value clear and honest communication, consistently meeting deadlines, and delivering high-quality work that serves both internal and external audiences. As a team, we strive to be fair, responsive, and supportive of our colleagues, leadership, members, and partners. We embrace change as an opportunity to grow and adapt - both individually and as an organization. We empower every team member to take ownership of their impact and career development. Together, we uphold the cultural values, mission, and guiding principles that make PPAI a leader in the promotional products industry. Job Description: PPAI is looking for a highly skilled software developer and systems integrator to join our IT team. This role will be instrumental in growing the organization's capabilities, enabling seamless interaction across internal and external systems while ensuring performance, reliability, and maintainability of our technology's ecosystem. Responsibilities: Develop, maintain, refactor, and debug .NET and PHP web applications and solutions on Linux and Windows Server infrastructure. Write, maintain, and optimize SQL queries and scripts to support data-driven functionality and reporting. Analyze and resolve complex technical issues across systems and platforms. Manage code changes and deployment pipelines using git and other source control tools. Participate in performance monitoring, optimization, and system health checks. Ensure all development complies with security standards and best practices, including PCI-Compliance where applicable. Collaborate cross-functionally with other teams to support evolving business needs. Required Skills: 6+ years of experience in software development and systems integrations. Hands-on experience implementing and customizing NetSuite ERP, including SuiteScript. Strong experience with .NET, PHP, WordPress, SQL and REST-based APIs. Proficient in Git and version control workflows. Proven ability to debug and troubleshoot complex systems and data flows. Strong testing and documentation skills; secure coding practices. Preferred Skills: Experience with Celigo or similar systems integrator tool (MuleSoft, Boomi, etc). Familiarity with Python scripting for automation and report generation. Knowledge of PCI-DSS Compliance and NIST standards. Experience with performance tuning and system optimization. Utilizes AI tools in an ethical, productive, and responsible manner. Requirements: Flexible on-site hybrid or fully remote work model available. Headquarters is based in Irving, Texas - candidates must be eligible to work in the U.S. and be able to travel occasionally (3%) for team and industry events. Completion of security awareness training modules monthly and achievement of your TAS (Trained Advertising Specialist) certificate within the first year. Physical activity may require sitting, standing, lifting, pushing/pulling, bending/stooping, and occasional extended work hours. 4-year college degree or equivalent work experience. PPAI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive workplace.
$75k-100k yearly est. 2d ago
Meeting Planner
PPAI-Promotional Products Association International 4.0
Irving, TX jobs
Reports to: Senior Manager, Events & Expositions The Meeting Planner is responsible for supporting the planning, organization, and execution of the association's annual PPAI Expo and 4-5 membership Events throughout the year. This position requires strong attention to detail, organizational abilities, and proactive problem-solving skills to ensure seamless event execution. Travel Requirements: This role requires travel to support key events, including: January: The PPAI Expo May: North American Leadership Conference (NALC) June: Women's Leadership Conference (WLC) September: Responsibility Summit October: Leadership Development Conference (LDC) Site Visits: Throughout, As Needed Key Responsibilities: Event Logistics (25%): Manage meeting details, including food and beverage selections, audiovisual requirements, timelines, room diagrams, and onsite execution. Review BEOs, MEOs, and function orders with venues / vendors to ensure accuracy. The PPAI Expo Logistics (25%): Oversee meeting space assignment and allocation, ancillary space requests, and internal & external food and beverage orders. Coordinate billing, audiovisual needs, timelines, and room setups while working collaboratively to ensure seamless execution. Event Onsite Support (15%): Oversee setup and breakdown of events, ensuring all logistical components- such as AV, food and beverage, room sets, and venue logistics- are executed as planned. Expo Onsite Support (15%): Oversee onsite logistics, ensuring seamless execution across key meeting spaces, including but not limited to General Session, Breakout Rooms, Show Floor food and beverage activations, and internal functions. Maintain visibility throughout external meeting spaces, proactively addressing logistical challenges. Manage and guide 1-2 temporary meeting planners, ensuring all onsite coordination follows established plans. Budget and Invoicing (5%): Assist in budget development and expense tracking, ensuring all costs are property reconciled and aligned with financial objectives. Milestone & Timeline Management (5%): Maintain and track critical deadlines to ensure all key event milestones are met. Other Duties as Directed (5%): Participate in miscellaneous projects and assignments that support the Expositions & Events team. Experience Requirements: 2+ years of experience in event management. Knowledge, Skills and Abilities: Exceptional Organizational & Time Management: Ability to multitask, prioritize effectively, and meet tight deadlines. Attention to Detail & Adaptability: High attention to detail, problem-solving, and flexibility to handling onsite changes. Effective Conflict Resolution & Problem Solving: Skilled in negotiation skill and strategic thinking to tackle challenges and resolve conflict efficiently. Microsoft Office Suite Proficiency: Expertise in Outlook, Word, Teams, Excel, and PowerPoint. Financial Management: Ability to budget, track expenses, and ensure cost-effective event execution. Professional Customer Service: Maintain professionalism, communicate effectively in high-pressure situations Specific Qualifications: Independent and Proactive Work Style: Able to manage tasks efficiently, complete projects, and identify opportunities for process improvements. Clear & Effective Communication: Comfortable working with both internal teams and external partners to ensure smooth coordination. Team-Oriented & Composed Under Pressure: Works well in a collaborative environment and remains steady in fast-paced situation. Flexible & Adaptable Approach: Maintains a positive attitude and adjusts effectively to changing needs. Association-Wide Responsibilities & Values (expectations of everyone): Provide honest and ongoing communication as needed to support success throughout the organization. Meet established deadlines for all projects, reports and communications for all audiences both internally and externally. Provide high-quality products, reports, communications and projects for all audiences internally and externally. Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors. Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry. Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole. Foster cultural values, mission and overall organizational guidelines of PPAI. Job Status: FLSA Status: Exempt Compensation: Salary Job Status: Full-Time Daily Schedule: Flexible Work Location: Position must work from HQ location with Hybrid Remote Work Model Physical Activity: Manual Labor & Heavy Lifting: Involves lifting, carrying, and positioning event equipment and materials Frequent Walking & Active Movement: Extensive on-foot travel throughout event spaces to oversee setup and logistics Dynamic Physical Tasks: Requires pushing, pulling, bending, and stooping to assist with setup and adjustments. Prolonged Standing & Sitting: Alternates between stationary and active roles depending on event needs. Endurance & Stamina: Long work hours, extended workweeks, and high-energy demands, especially during peak event periods. Work Environment: Office environment Trade show floor or event venues Temperature controlled environment Travel: Must be able to travel, work weekends, and long hours as event scheduling may require. PPAI is an Equal Opportunity Employer (EOE)
$32k-43k yearly est. 2d ago
Human Services Professional - Interactions and Skill Building Program
Lutheran Social Services of Wi & Upper Mi 3.7
Bloomer, WI jobs
LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday. Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed. The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee: Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting) Participation on recovery teams. (provide feedback around service delivery and progress) AGENCY REQUIREMENTS (Required of all employees): Must comply with applicable service regulations as well as agency and departmental policies and procedures. Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity. Must support the Mission, Vision and Values of the Agency. Represent LSS internally and externally as a servant leader in thought, words and actions. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of counseling and casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Coordinate services per the service plan. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Attend client/recovery team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below). Bachelor's degree in relevant area of human services is required. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to read, write, analyze and interpret to complete required documentation by established timeframes. Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided. Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. Ability to utilize efficiently an electronic health record(s) for documentation of direct services. Must be able to work on computer and utilize computer applications and programs to effectively complete the job. Ability to work within a variety of ever-changing software packages and computer systems. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community. The employee must react appropriately in times of crisis that may include verbal aggression. The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business. The noise level in the work environment is usually moderate. TRAVEL: Daily travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$32k-41k yearly est. 11d ago
Counselor, Children and Family Services Program
Sanctuary for Families 4.2
New York, NY jobs
ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The counselor will provide assessment, counseling, advocacy, and referral services to child witnesses of gender-based violence and survivors of teen dating violence. They will work with the clinical team to provide holistic, trauma-informed, and survivor-centered clinical services. They will utilize a trauma-informed approach to promote clients' rights and provide services in a manner that emphasizes safety, respect, and dignity. They will provide strength-based guidance and work to resolve the impact of gender-based violence in their young lives. They will also provide information and outreach to the community. The ideal candidate will bring a passion for social justice and work collaboratively with the clinical team. Counselor will be working from NYC Family Justice Center, Bronx, NY. RESPONSIBILITIES Complete clinical assessments and treatment plans for children and teens referred for counseling; Provide mental health services for children and teens (from 0-21 years old) including short term individual counseling and crisis intervention with individuals and their families; Collaborate with staff at other Sanctuary for Families sites and Bronx Family Justice Center Partner agencies to provide holistic services; Advocate for and assist families/individuals in the negotiation of service delivery system to ensure receipt of appropriate clinical and related services; Demonstrate competence in evidence-based modalities such as CPP (Child Parent Psychotherapy) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy); Develop effective relationships with children and families; Liaise effectively with other professionals in and out of the Bronx Family Justice Center and DA's office in order to meet the needs of the clients; Facilitate appropriate clinical groups for clients, including, but not limited to, parenting skills groups; Participate in team and agency meetings, individual supervisory meetings, case conferences and other meetings as requested; Complete all appropriate paperwork, including case notes and reports, in a timely manner; Assist with children's room coverage to support team in providing services to families seeking services; Conduct outreach and training related to gender based and domestic violence; Perform other duties as assigned by the Clinical Supervisor; Provide support and supervision to MSW interns as needed. LMSW, LCSW, LMHC or similar degree. A minimum of one (1) year of relevant work experience with victims of domestic violence, including work with children; Experience providing counseling and supportive services to domestic violence survivors and their families; Experience facilitating support groups and dynamic community workshops; Ability to work flexible hours, a mix of hybrid and remote work; Ability to work two late evenings (up to and including 7:30 PM) a week and to maintain a flexible work schedule Interest in working with clients from diverse backgrounds; Computer literate in Microsoft applications required; Familiarity with virtual telehealth platforms such as Microsoft Teams and Zoom Bilingual (Spanish) a plus. Budgeted Salary: $68,429 - $75,588 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.
$68.4k-75.6k yearly 1h ago
Hiring Support for ICA Team
Lutheran Social Services of Wi & Upper Mi 3.7
Green Bay, WI jobs
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).
$20k-25k yearly est. 8d ago
International Nonprofit Counsel - Remote Eligible
Humane Society of The United States 3.8
Washington, DC jobs
A global leader in animal advocacy is seeking an Assistant General Counsel to provide legal advice on a wide range of issues, particularly employment and labor law. This full-time position offers a salary range of $91,500 to $137,300 and is remote eligible. The ideal candidate will possess a Juris doctorate, a minimum of three years of legal experience, and skills in contract negotiation and compliance management. The position supports a diverse international environment, ensuring effective legal strategies for an impactful organization. #J-18808-Ljbffr
$91.5k-137.3k yearly 2d ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
Lutheran Social Services of Wi & Upper Mi 3.7
Silver Lake, WI jobs
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Walworth County, WI 🕒 Full-Time | M-F, First Shift | Hybrid Work Option 🌟 Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧘 Calm Wellness App - Premium Access 🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support 💸 Early Earned Wage Access (UKG Wallet) 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks: Up to 2 days/week from home 📚 Qualifications 🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children and/or youth with disabilities 🌍 Bilingual fluency in Spanish is preferred but not required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
$35k-41k yearly est. 11d ago
Hiring Support for ICA Team
Lutheran Social Services of Wi & Upper Mi 3.7
Greenville, WI jobs
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).
$20k-24k yearly est. 8d ago
Licensed Social Worker - Manhattan
The Jewish Board 4.1
Fort Lee, NJ jobs
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
$40k-50k yearly est. 1d ago
Family Services Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Big Bend, WI jobs
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Walworth County, WI 🕒 Full-Time | M-F, First Shift | Hybrid Work Option 🌟 Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧘 Calm Wellness App - Premium Access 🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support 💸 Early Earned Wage Access (UKG Wallet) 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks: Up to 2 days/week from home 📚 Qualifications 🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children and/or youth with disabilities 🌍 Bilingual fluency in Spanish is preferred but not required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
$35k-43k yearly est. 11d ago
Hiring Support for ICA Team
Lutheran Social Services of Wi & Upper Mi 3.7
Hilbert, WI jobs
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).
$20k-25k yearly est. 8d ago
Licensed Social Worker - Manhattan
The Jewish Board 4.1
Englewood Cliffs, NJ jobs
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
$40k-50k yearly est. 1d ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
Lutheran Social Services of Wi & Upper Mi 3.7
Hebron, IL jobs
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Walworth County, WI 🕒 Full-Time | M-F, First Shift | Hybrid Work Option 🌟 Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧘 Calm Wellness App - Premium Access 🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support 💸 Early Earned Wage Access (UKG Wallet) 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks: Up to 2 days/week from home 📚 Qualifications 🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children and/or youth with disabilities 🌍 Bilingual fluency in Spanish is preferred but not required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
$31k-36k yearly est. 11d ago
Hiring Support for ICA Team
Lutheran Social Services of Wi & Upper Mi 3.7
Combined Locks, WI jobs
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).
$20k-25k yearly est. 8d ago

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