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Lincare Holdings jobs in Albuquerque, NM - 34 jobs

  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 4d ago
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  • Quality Assurance Manager

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $51k-83k yearly est. Easy Apply 2d ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $36k-69k yearly est. 4d ago
  • Coordinator 2 - Appeals

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Maximus is currently hiring for a Coordinator 2 - Appeals to join our QIC team. This is a remote opportunity. The Coordinator 2 is responsible for reviewing Medicare Part C appeals which includes researching rules and regulations, setting up medical reviews, writing decision letters, among other tasks. This position will require a federal suitability clearance post-hire as mandated by the client. This clearance is required in order to access client-specific systems as needed to complete the job duties. Essential Duties and Responsibilities: Function as a Subject Matter Expert in one or more process areas. - Analyze data submitted for Independent Medical Review. - Conduct fact finding and analyses on those cases deemed complex in nature or requiring adjudication; apply established procedures where the nature of the system, feasibility, computer equipment and reporting tools have not already been decided. - Track and meet required deadlines for complex cases or other assigned tasks. - Assist leadership through research of data and/or authoring reports. - Analyze data using all applicable state law, state regulations, process documents, and other sources as defined by the client contract. - Work independently on specific situations or on a team to resolve problems and deviations according to current established practices; and obtains advice where precedents are unclear or not available from the client. - Answer and respond to phone calls/emails from participants in the Independent Medical Review process. - Assist others or provide on-the-job training or act as a mentor to production staff. Minimum Requirements - High School Degree or equivalent required. - 2-4 years of related professional experience required. - Experience in a medical office and/or with medical insurance preferred. - Ability to commit to a two (2) week training schedule of 8:30am - 5:00pm EST Monday - Friday required. Please note: This position requires the use of your personal device for the duration of training. After training, equipment will be provided. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.50 Maximum Salary $ 20.50
    $35k-49k yearly est. Easy Apply 3d ago
  • Medical Equipment Driver & Customer Service

    Rotech Healthcare Inc. 4.0company rating

    Albuquerque, NM job

    About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Technician to join our team. In this position, you are responsible as needed for the delivery, set up, and maintenance of medical equipment, oxygen, and supplies, and the instruction to patients and/or caregivers concerning proper use and maintenance of equipment. Position is also responsible as needed for providing customer service over the phone and in-person to patients and referral sources. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) * Adheres to company policies and procedures in regards to using personnel protective safety equipment * Assists with updating respiratory grid * Available for on-call assignments as needed * Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc. * Coordinates verification of Medicare, Medicaid, and private insurance coverage information * Delivers, sets up and maintains equipment at the delivery address using company/personal vehicle * Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations * Educates the patient and/or caregiver on the safe use and maintenance of the delivered items * Maintains assigned company vehicle in a clean and safe working condition * Maintains referral log * Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork * Monitors office supplies * Observes additional needs that the patient may have and reports same during morning meeting * Prepares CMNs/SOPs for Sales Reps and documents on tracking log * Prepares complete and accurate files for Billing Department * Prepares tickets for daily routes * Provides service for walk-in patients * Reports equipment hazards and/or product incidents as required * Works with location personnel to coordinate deliveries * Ability to work cooperatively with others * Deal politely with patients and referral sources * Manage several tasks at once * Performs other duties as assigned Travel * Travel via company/personal vehicle required to patient's homes for set-ups and reoccurring delivery * Use of a personal vehicle may be required for deliveries, all miles driven for company purposes will be eligible mileage reimbursement Qualifications Employment is contingent on * Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. * Drug screen (when applicable for the position) * Compliance with healthcare facility credentialing process (when applicable for the position) * Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience * High school diploma or GED equivalent, required Preferred Education and/or Experience * Experience with medical equipment, preferred * One year of related work experience, preferred * Medical terminology, preferred Skills and Competencies * Accurately perform simple mathematical calculations * Effectively communicate in English; both oral and written * Interpret a variety of communications (verbal, non-verbal, written, listening and visual) * Maintain confidentiality, discretion and caution when handling sensitive information * Multi-task along with attention to detail * Self-motivation, organized, time-management and deductive problem solving skills * Work independently and as part of a team Machines, Equipment and Technical Abilities * Email transmission and communication * Internet navigation and research * Microsoft applications; Outlook, Word and Excel * Office equipment; fax machine, copier, printer, phone and computer and/or tablet * Mechanically inclined for the repair and troubleshooting of equipment * Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo * Understands use of all applicable home respiratory equipment and supplies Physical Demands * Lift and carry office equipment at times * Requires sitting, walking, standing, talking and listening * Requires close vision to small print on computer and/or tablet and paperwork * Requires lifting (minimum of 65 pounds) and transporting of patient equipment * Requires contact with patients and equipment with potential exposure to contagious pathogens * Requires driving a company/personal vehicle for the majority of the workday * Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy * Medical Evaluation and Fit Testing Compliance in a timely manner * Annual Recertification * Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Rotech Information Benefits * Generous paid time off and paid holidays * Overtime pay for non-exempt positions (as applicable) * Commission for Account Executives * Bonus and incentive opportunities * Fixed and variable car reimbursement for Area Managers and Account Executives * Car, mileage, and telephone reimbursement (as applicable) * Employee discount and recognition programs * Employee Assistance Program (EAP) * 401(k), HSA, and FSA/Dependent Care FSA * Medical, prescription, dental, and vision coverage * Life insurance, disability, accidental death, identity protection, and legal services * Meru Health mental health and Mercer SmartConnect Medicare programs * Livongo Diabetes and High Blood Pressure programs * Healthcare Bluebook and RX Savings Solutions programs * Hepatitis B (HEPB) and TB vaccinations Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: ********************************* Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
    $26k-35k yearly est. Auto-Apply 5d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $86k-112k yearly est. Easy Apply 3d ago
  • Optical Administrator

    VSP Global 4.5company rating

    Rio Rancho, NM job

    The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model Develop professional business relationships with other Associates, Host, and Doctor Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following: * Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements * Recommend specific lenses, lens coatings, and frames to suit customer needs * Assist customers in the selection of frames and coordinate frames with optical measurements and prescription * Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes Maximize Managed Vision Care relationships and sales opportunities as measured by: * Effective plan administration and local service * Improvements in average transaction * Locally initiated plans Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys Other duties as assigned by Optical Manager Job Specifications Typically has the following skills or abilities: If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician Ability to sell through use of sales skills and accountability for sales results Experience and results with a retail or customer service establishment Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships Success in store merchandising and attention to detail Minimum of 1-2 years of experience in related field Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $18.80 - $28.42 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision ("VSP") collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
    $18.8-28.4 hourly Auto-Apply 60d+ ago
  • Referral Coordinator

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours). As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options. 1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing: • A professional service and excellent customer service • Compassionate communication with excellent enquiry skills • Effective triage and assessment of needs, preferences, and goal(s) • Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience. • Efficient and accurate data capture 2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required) • Management of the referral inbox • Participant invitation to the virtual care platform to encourage self-led journey's • Participant record creation for those who choose not to undertake the self-led journey. 3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including: • Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires • Capture of any accessibility considerations and adaptations required to support the participant with a successful journey • Sensitive capture of any vulnerabilities and safeguarding concerns • Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options •Delivery of brief intervention and advice in line with government guidelines. 4.Proactive caseload management for those participants unassigned to an intervention. • Responsive engagement with participants via telephone, text, email and via our virtual care platform • Accurate capture of activities and engagement to drive successful onboarding to interventions • Dashboard management of referral numbers and participant journeys 5. Work in line with business and contract performance requirements including: • Implementing Standard Operating Procedures (SOP) • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required. Qualifications & Experience Essential: • Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment • Experience of caseload management demonstrated via the use of a Case Management System • Experience of supporting vulnerable individuals through a change process • Experience of using IT systems, including Microsoft Office • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace • Experience of dealing with different customer needs/ concerns and remaining calm under pressure • Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme. • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard Individual Competencies Essential: • A strong understanding of the social determinants of health • A strong understanding of population-based approaches including segmentation and risk stratification • A strong understanding of behaviour change principles and methodology. • Demonstration of key skills including: • Motivational interviewing • Conversation frames and techniques • Patient activation • Empathy and compassion • Genuine desire and commitment to improve the quality of the lives of families • A personable, non-judgmental, sensitive approach to communicating with the public • IT literate especially working knowledge of Microsoft Office • Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team • Excellent data processing and data management system skills • Confident, self-motivated, passionate, flexible, and adaptable • Attention to detail. • Ability to reflect and appraise own performance and that of others • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable: • Seeks self-improvement EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 14,742.00 Maximum Salary £ 14,742.00
    $29k-36k yearly est. 4d ago
  • Senior Employer Engagement Account Manager

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Your role is to identify and develop strategic relationships with regional/key employer partners/organisations, and establish, and grow a pipeline of sustainable employment opportunities within the region. You will focus on growing employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. You will also directly support and manage a team of 'Regional Account Managers' to deliver the Employer Engagement Strategy within a defined region. To motivate, support and manage the performance of a team of Regional Account Managers, to meet and exceed performance targets (both contractual and financial) within the compliance, quality and health & safety standards required Support the development of the team through regular appraisal and reviews To oversee the management and development of relationships with key employer partners/organisations to ensure required levels, and quality of appropriate, employment opportunities for our participants are identified and shared To oversee the collation of accurate forecasting, performance data, and employer feedback to support the Head of Employer Engagement, and other internal colleagues Development, and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to support and influence the LMI analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'? Development and management of employment opportunity pipeline including ringfenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Employer collaboration Lead' to work engage and support local partner organisation(s) (e.g LA's, LEP's, CPN partners etc) relationships Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Ensuring a clear audit trail by recording activity/performance within our CRM, and other MAXIMUS systems Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit Achieve individual and team targets to support wider MAXIMUS success. Support new staff through work shadowing, buddying or generally being on hand to answer questions and provide assistance Please note: We can only consider applicants who have the right to work and based in the United Kingdom, this role also requires the suitable person to based near on within London due to regular site visits which is a minimum of 3 days per week. Hold a Level 4 Diploma in Business Management or equivalent qualification or equivalent experience Full understanding of the Sales process and Key Account Management Proven experience in a sales environment, including 'relationship selling' - dealing with Medium to Large Enterprises Performance and delivery focused - proven track record in exceeding stretching sales/performance targets Proven knowledge of the local labour market and existing relationships with key stakeholders. Prior experience of working in a similar role in the Welfare to Work/Employability, or related sector is advantageous Confident and competent in networking and building and maintaining local relationships. Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships. Demonstrable experience of being an effective leader and manager in a performance driven environment. Able to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements and sharing best practice that supports business efficiency. Clear communicator, good listening skills and a persuasive style - Excellent telephone manner Strong negotiation skills demonstrated ability to influence senior stakeholders Resilience, calm, rational and objective in all situations Enjoys working on their own and as part of a team Self-starter with strong planning and organisations skills High degree of accuracy and attention to detail EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,300.00 Maximum Salary £ 47,400.00
    $67k-103k yearly est. 7d ago
  • Lead Subcontracts Administrator - Federal

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements The Lead Subcontracts Administrator (Federal) serves as a senior contracts professional responsible for guiding complex subcontract activities across proposal, operational, and compliance functions. This role requires a seasoned subcontracts professional with strong cross-functional experience-including project management, procurement, business operations, and client delivery-who can navigate matrixed environments and collaborate closely with internal stakeholders at all levels. The ideal candidate brings deep experience supporting federal programs, strong working knowledge of FAR/DFARS, and the ability to independently drive solutions in fast-paced settings with incomplete or evolving information. This position plays a critical role in shaping subcontracting strategies, ensuring regulatory compliance, influencing project outcomes, and representing the organization with subcontractors, auditors, and internal leadership. This is a remote position. Essential Duties and Responsibilities: - Manage the policies for the company, ensuring compliance with FAR, DFARS, and other regulations and company directives. - Oversee review of proposals and contract actions processed for the company prior to signature or negotiation and ensure that all factors have been considered and all necessary information has been gathered. - Implement contract policies, procedures, and other business and contractual or compliance matters affecting the business unit. - Manage and direct subcontract completions and close-out process. - Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client. - Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. - Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. - Establish and assure adherence to budgets, schedules, work plans, and performance requirements. - Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. - Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect. Senior management reviews objectives to determine success of operation. Key Responsibilities: - Compile, analyze, and maintain subcontract data and historical documentation. - Identify and resolve complex subcontract issues independently, engaging stakeholders as needed. - Prepare and administer subcontract awards, task orders, and modifications in line with government regulations and Maximus policies. - Monitor subcontractor performance, addressing disputes, discrepancies, and performance issues. - Evaluate subcontractor proposals based on pricing, capabilities, compliance, and performance history. - Collaborate with project managers, procurement, and finance to align subcontracting strategies with project objectives. - Represent the company with subcontractors, suppliers, and government representatives to support business goals. - Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives. - Act as a resource and/or subject matter expert for teammates for knowledge sharing, capacity building, and contributions to internal trainings or skills-building. This Position requires working in a matrixed business environment with stakeholders in the following groups: Operations: - Responsible for the preparation and administration of subcontract awards, task orders and modifications consistent with customer requirements, government regulations, and Maximus procurement policies and procedures. - Identify and manage subcontract issues and develop creative solutions to resolve highly complex problems independently or with minimal support from manager. - May represent the company with subcontractors and suppliers, potential subcontractors and suppliers, and government representatives. - Coordinates with internal stakeholders and prepares subcontract request for proposal and quotation packages with statements of work (SOW), technical evaluations, negotiating terms and conditions, and other requirements for the procurement of services, materials and/or equipment. - Monitoring and managing subcontractor performance; including vendor disputes, contract discrepancies, delivery timelines and performance issues. - Work closely with project managers, procurement, and finance teams to align subcontracting strategies with overall project objectives Business Development: - Accountable for the subcontracts portion of company proposal preparation as assigned. - Reviews customer solicitations and supports the development and delivery of documentation to include price and/or cost analysis, subcontractor management plans and small business participation plans to support the Maximus proposal team for new business awards - Negotiate and Administer Teaming Agreements and NDAs with subcontractors during proposal. - Lead subcontractor price and technical negotiations to meet Maximus proposal objectives. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. - Strong experience managing subcontracts under Prime contract awards, including Cost Reimbursable, Firm Fixed Price, and Time & Material awards. - Experience in FAR/DFARS, NDA, TA best practices, and CPSR compliance. - Proficiency in ERP systems, CLM systems, and performing data analytics, reporting, or tool development strongly preferred. - Ability to operate effectively in a fast-paced, matrixed environment with minimal oversight. - Experience supporting Federal Civilian and/or DoD programs. - Significant experience with Contractor Purchasing System Review (CPSR) compliant policies and procedures, supporting audits, and maintaining robust documentation. - Previous experience within a cross-functional area (such as operations or business development) preferred. - Excellent communication, leadership, and problem-solving skills. - Self-motivated with an ability to multi-task and make sound decisions in a timely manner. - Handling complex subcontract negotiations and dispute resolutions independently in a highly technical environment. - Working in diverse, high-expectation environments while collaborating across all organizational levels. - Experience working in a customer service-oriented team environment within a matrixed organization. - Experience working in a fast-paced work environment with high expectations, significantly diverse assignments, and collaborative team settings across all levels. #LI-Remote #maxcorp #HotJobs1216LI #HotJobs1216FB #HotJobs1216X #HotJobs1216TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 115,000.00 Maximum Salary $ 150,000.00
    $65k-98k yearly est. Easy Apply 5d ago
  • Partnership Liaison - New Mexico/Must live in market

    Tenet Healthcare 4.5company rating

    Albuquerque, NM job

    A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop USPI centers potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, supporting service line expansion initiatives. All provider engagement, and work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements. PRIMARY JOB DUTIES AND RESPONSIBILITIES Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations. Identify trends in assigned providers' utilization of the USPI center and facilitate discussions with the provider / practice to understand underlying dynamics, decision making behind facility selection, feedback etc. Coordinate with Operations team and provider / practice to optimize use of existing block times and increase the provider's access to procedural time at the center Conduct face-to-face sales meetings with clients ensuring through understanding of the center's attributes, specialty capabilities, processes as well as patient experience & safety outcomes Complete follow-up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians' desires, needs and obstacles to growth to increase potential case volumes at USPI centers Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and / or market goals. Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders. Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area. Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up. Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership. Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures. EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS Minimum Education High School diploma/GED required. Associate's degree preferred. Bachelor's degree strongly preferred. Minimum Experience At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices Other Requirements Exhibited success in a business development / sales role Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills Capacity to work independently with minimal supervision Ability to travel in market. Selected candidate will be required to pass a Motor Vehicle Records check. #LI-SG2
    $55k-90k yearly est. Auto-Apply 60d+ ago
  • Capture Manager

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements We are seeking a highly skilled Capture Manager to lead strategic pursuit efforts for state and local government programs. This role will drive capture planning, competitive analysis, and proposal development to deliver winning solutions aligned with client needs. The ideal candidate brings strong leadership, analytical skills, and experience in Health & Human Services programs. ***This is a fully remote position. Requires 10% travel. 100% mileage reimbursed at federal rate*** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Facilitate planning and capture activities for opportunities, including leading pursuit teams to develop winning solutions, cost proposals aligned with RFP requirements, and customer budgets. - Work with sales to identify client pain points and needs. - Evaluate the competitive landscape. - Support the development of a compliant and compelling proposal. - Develop capture plan and strategy throughout the opportunity lifecycle. - Provide mentorship, oversight, deliverables, performance reviews, and feedback to junior staff. - Lead pursuit team in utilizing historical data to develop a price-to-win and predictive win outcomes. - Coordinate, collaborate and negotiate with operations, IT, pricing, and other departments to drive a compliant solution within the price to win. - Interact with all levels of management, infrastructure and technology teams, HR, finance, consultants, and proposal resources and follow through on task assignments. - Perform gap analyses of capabilities against customer requirements. - Review proposal drafts to ensure alignment with planned solution model and identify improvements in messaging and graphics to better align with win strategies. - Provide detailed reports on activities to leadership. - Conduct after action reviews for all business opportunities to understand win/loss reasons, lessons document, and identify necessary adjustments to techniques, strategy, and actions. Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of education. Program Specific Requirements: Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree. Minimum of 5 years of related experience required in capture, business development, proposal development or project management - Required Successful track record of capture management and/or management for U.S. state and local government organizations, specifically in health and human services (such as Medicaid, Health Insurance Exchanges, SNAP, TANF and CHIP) is highly preferred Experience working in a matrixed environment, collaborating with business development, legal, operations, IT systems and infrastructure, human resources, implementation teams, finance and other business units to develop comprehensive, winning solutions Working knowledge of U.S. state and local government procurement practices required Experience working with remote teams preferred Experience in operations, such as running call centers or account management, is a plus Exceptional decision-making, analytical and presentation skills Strong interpersonal skills with the ability to manage deadlines, take initiative, research and understand business practices and processes Strong leadership, presentation and project management skills Proven track record working with all levels of management Strong writing and communication skills Experience mentoring junior team members #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 140,000.00
    $70k-106k yearly est. Easy Apply 8d ago
  • Clinical Informatician

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Informatics Specialist will lead innovation in digital health solutions, working closely with clinical and technical teams to design and implement systems that enhance practitioner efficiency and improve assessment quality. The role includes user acceptance testing, developing clear system guidance, and ensuring clinical content and protocols remain current and evidence-based. You will collaborate across disciplines to identify challenges, develop practical solutions, and drive continuous improvement in clinical informatics. Join a team where respect, innovation, customer focus, compassion, collaboration, and accountability shape everything we do, and contribute to a culture of excellence and growth. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. 1.Ensure clinical information within digital platforms is accurate, structured, and optimised for usability, applying evidence-based standards and user feedback to support safe and effective workflows. •Maintain supporting documentation and guidance for system functionality. •Develop and update training resources to enable effective use of digital solutions. 2.Collaborate with clinical and technical teams to analyse requirements, specify solutions, and support the design and development of new or enhanced clinical digital products. 3.Coordinate and contribute to evaluation of clinical IT solutions, gather and analyse feedback, ensure compliance with standards, and apply best practice in healthcare settings. 4.Coordinate and contribute to evaluation of clinical IT solutions, gather and analyse feedback, ensure compliance with standards, and apply best practice in healthcare settings. 5.Monitor and report on clinical risk assessments, maintaining documentation and supporting governance processes for safe deployment of digital solutions. 6.Stakeholder Engagement & Business Development. Respond to business needs and maintain strong customer focus, ensuring effective relationships and quality service delivery. 7.Conduct clinical safety audits and quality assurance reviews of digital health systems, ensuring compliance with DCB0129/0160 and organisational safety standards. Key Contacts & Relationships: Internal Senior Leadership Team Operational Leaders and Teams Quality Leaders and Teams Corporate Functions Commercial Teams Business Development & Bid Teams Other Directorates External NHS England DWP CQC Any other IT suppliers, contractors, or project managers ATOS Qualifications & Experience Essential Full, unconditional registration with GMC/NMC/HCPC (and licence to practise where applicable). Health informatics qualification/certification or demonstrable experience in healthcare IT or related field. Strong IT literacy with understanding of digital health systems and their development. Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Teams, Outlook). Working knowledge of relational databases and logical data structures. Ability to make sound, data-driven decisions. Knowledge of evidence-based medicine and clinical best practice. Desirable IT product development experience Working knowledge or aptitude to learn HTML, CSS, JSON, Python Experience in developing or implementing IT solutions with measurable business impact. Familiarity with healthcare IT environments. Well-developed negotiating and influencing skills Digital Clinical Safety Training Individual Competencies Strict adherence to data confidentiality and integrity. Exceptional attention to detail and accuracy in data handling. Ability to translate theory into practical application. Strong analytical and problem-solving skills, applying evidence-based approaches. Skilled in identifying problems and developing innovative solutions. Clear communicator, able to explain technical concepts to non-technical audiences. Adaptable and flexible to changing priorities and technologies. Effective organisational skills with a methodical approach. Ability to work independently, prioritise workload, and manage competing demands. Customer-focused, building strong relationships and delivering quality service. Motivated and committed to achieving high standards. Knowledge of software development lifecycle and application in clinical informatics Knowledge of data management principles Competence in using data analysis tools Project management awareness and familiarity with principles and methodologies Travel Requirements Ad hoc Additional Information Maximus is a leading provider of outsourced services, committed to delivering exceptional quality and service performance. Our team is dedicated to fostering a culture of continuous improvement, collaboration, and accountability. Maximus is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues and post holders to share this commitment. All appointments are subject to safer recruitment practices, including appropriate background checks, verification of qualifications and professional registration, and satisfactory references. Where required, roles will be subject to Disclosure and Barring Service (DBS) checks or equivalent vetting in other jurisdictions. Ongoing compliance with safeguarding policies, mandatory training, and professional standards is a condition of employment. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 52,500.00 Maximum Salary £ 57,500.00
    $55k-80k yearly est. 4d ago
  • Contracts Sr Specialist - State Government Contracts

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements The Senior Contracts Specialist is responsible for managing complex contract activities across both federal and state programs. This role requires expertise in State appeals (IDRE) contracts, and proposal development support. The specialist will serve as a key advisor to internal stakeholders, providing guidance on contract interpretation, risk mitigation, negotiation strategies, and proposal compliance. Key Responsibilities Contract Administration & Compliance: -Draft, review, and negotiate contracts, subcontracts, and amendments for state and federal programs. -Will ensure compliance with state-specific requirements along with Federal Acquisition Regulation (FAR) and DFARS. Proposal Support: -Collaborate with business development and proposal teams to review RFPs, RFQs, and solicitations. -Provide guidance on contractual terms, compliance requirements, and risk assessment during proposal preparation. -Assist in developing cost and pricing narratives, certifications, and representations as required. State Appeals (IDRE) Expertise: -Manage contracts related to Independent Dispute Resolution Entity (IDRE) processes for state appeals. -Interpret state regulations and ensure adherence to timelines and procedural requirements. Compliance & Risk Management: -Monitor contract performance and identify potential risks or compliance issues. -Maintain accurate records and documentation for audits and reporting. Stakeholder Support: -Advise program managers and leadership on contractual obligations and regulatory requirements. -Collaborate with legal, finance, and operations teams to resolve contract-related issues. Process Improvement: -Develop and implement best practices for contract administration and compliance monitoring. -Support training initiatives for internal teams on contract policies and procedures. Skills and Qualifications Minimum 3-5 years of experience in contract management. Strong knowledge of State appeals (IDRE) processes and related contract structures. Demonstrated experience supporting proposal development, including RFP analysis and compliance review. Strong negotiation, analytical, and communication skills. Preferred experience with FAR/DFARS contracting requirements. Proficiency in contract management systems and Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment. Experience can be substituted in lieu of Bachelor's degree. Essential Duties and Responsibilities: - Lead compliance tracking in all areas of performance required by the contracts and vendor agreements. - Provide client, project, operations and corporate compliance reporting and analytics. - Monitor and reports on Service Level Agreements (SLAs). - Meet with subcontractors, vendors and third party auditors. - Develop business continuity, disaster recovery and document archiving reports. - Oversight of external auditors and vendor quality assurance audits. - Deliver regular compliance updates to project management. - Ensure staffing/operations/quality management plans appropriately updated. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
    $60k-91k yearly est. Easy Apply 8d ago
  • Regional Medical Officer - Region 2 (Southeast)

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements This federally funded initiative delivers medical readiness services - including physical exams, screenings, dental care, and preventative health - to military personnel in remote or underserved areas. Services are provided through a network of providers and mobile teams, ensuring consistent access to care and compliance with Department of Defense readiness standards. The Regional Medical Officer (RMO) Region 2 Southeast serves as the senior clinical leader overseeing medical readiness operations across a geographically diverse Southeast region that includes both mainland states and U.S. territories. This role supports a federally funded medical readiness initiative delivering physical exams, screenings, dental services, and preventative care to military personnel, including those in urban centers, remote locations, and underserved communities. Region 2 (Southeast) Coverage: VA, WV, KY, TN, NC, SC, GA, FL, AL, MS, AR, LA, Puerto Rico, U.S. Virgin Islands ***Please note that this position is contingent upon bid award*** Essential Duties and Responsibilities: - Serve as the regional clinical lead, overseeing medical readiness operations within assigned geographic area. - Coordinate and monitor delivery of services (physical exams, immunizations, dental screenings) to meet DoD readiness requirements. - Ensure compliance with federal regulations, HIPAA, and program protocols. - Collaborate with chief medical officer, clinicians, mobile teams, subcontractors, and scheduling units to optimize service delivery. - Provide clinical oversight, review documentation, and address escalated medical concerns. - Support credentialing, audits, quality assurance reviews, and reporting requirements for federal stakeholders. - Act as a liaison between program leadership and regional providers to maintain operational efficiency and quality of care. Minimum Requirements - Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited institution. - Active, unrestricted medical license in the U.S. - 5+ years of clinical experience, preferably in occupational health, preventive medicine, or military readiness programs. Additional Minimum Requirements: - Ability to travel frequently within the assigned region, including weekend overnight stays, to support mobile or remote readiness events. - Experience supporting DoD or federal healthcare programs. - Familiarity with medical readiness requirements and electronic health record systems. (Preferred) - Leadership experience managing dispersed clinical teams. (Preferred) - Specialty in Primary Care, Occupational Medicine, Pediatrics, or Preventative Medicine. (Preferred) Region 2 (Southeast) Coverage: VA, WV, KY, TN, NC, SC, GA, FL, AL, MS, AR, LA, Puerto Rico, U.S. Virgin Islands #LI-AM1 #maxcorp #HotJobs1230LI #HotJobs1230FB #HotJobs1230X #HotJobs1230TH #TrendingJobs #c0rejobs #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 199,920.00 Maximum Salary $ 270,480.00
    $53k-94k yearly est. Easy Apply 3d ago
  • Junior OneStream Developer

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements We are seeking a Federal OneStream (OS) Junior Developer to support our Internal Revenue Service (IRS) client. Essential Duties and Responsibilities: - Design, develop, and maintain web-based applications as a Front-End Web Developer. - Work closely with technical end users to develop resolution of software problems. Job-Specific Essential Duties and Responsibilities: -Participate in working sessions to develop detailed technical and functional design specifications. -Support documentation of functional design and technical approach. -Support configuration of OneStream budgeting application based on detailed requirements -Support functionality testing, reporting, and integration -Support User Acceptance Testing of OneStream tool -Support training for end-users including work step instructions. Job-Specific Minimum Requirements: - Bachelor's Degree (or equivalent additional experience) from an accredited college or university. - At least two (2) to five (5) years of related experience required. - Experience and knowledge in configuration of OneStream (OS) budgeting tool. - Experience with testing OneStream application. - Experience with Agile software development methodology and continuous integration. - Strong interpersonal, communication, and writing skills. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Preferred Skills: - Possess OneStream certification(s) - Experience configuring OneStream budgeting application in a federal environment - Experience with Budget Formulation, Budget Execution, and People Planning #techjobs #clearance #veterans Page #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 95,000.00 Maximum Salary $ 105,000.00
    $60k-83k yearly est. Easy Apply 3d ago
  • Director, Finance & Accounting

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Maximus is currently seeking a Director, Finance & Accounting. In this role, you will be responsible for performing and providing financial oversight to the business. . Essential Duties and Responsibilities: - Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual. - Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis. - Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations. - Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations. Job-Specific Essential Duties and Responsibilities: - Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy. - Responsible for oversight and maintenance of project financial records and forecasts. - Provide strategic pricing leadership to support a new business area. - Participate in all internal and external audits. - Oversee the monthly and quarterly financial close process for assigned businesses. - Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved. - Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate. - Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely. - Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible. - Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures. - Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis. - Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel - Lead cooperative effort among members of a team. - Provides ongoing supervision too assigned staff. - Responsible for identifying and resolving issues, problems and concerns. - Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures. - Interacts with different levels of external and internal customers. - Ensures the confidentiality and security of all corporate information. - Other duties as assigned. Minimum Requirements - Bachelor's degree in related field required. - 10-12 years of relevant professional experience required. Job-Specific Minimum Requirements: - Bachelor's degree in accounting or finance from an accredited college or university or equivalent experience in lieu of degree. Master's Degree preferred. - Due to customer requirements, United States Citizenship is required. - The ability to obtain or maintain a government issued security clearance is required. -10+ years of relevant professional experience required. - At least 5 years of experience in project accounting, financial control/management or similar discipline. - 2-3 years management experience required. - Must have DoD financial experience. - Must have strategic pricing experience. - Ability to coach, develop and mentor team members. - Proficient in Microsoft Office (strong Word and Excel skills). - Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses of existing business processes. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to work under standards-based performance measures. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Ability to be a self-starter. #techjobs #LI-PN1 #max ITFin #veterans Page #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 145,000.00 Maximum Salary $ 160,000.00
    $83k-111k yearly est. Easy Apply 3d ago
  • Health and Wellbeing Coach

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements This is a fantastic opportunity to deliver and make a difference online. We are looking for people who are based near one of our delivery locations, Buckinghamshire. If you live within a commutable distance of Buckinghamshire like Oxfordshire or Hertfordshire we can consider you too! Primarily with this role delivery times will be between 5pm - 9pm, so you must feel comfortable working between these times as part of the role. We are looking for candidates who have experience of working with families, young people and Adults. You MUST be free for a group interview on Wednesday 21st January 2026 at 16:30. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of: Healthy Eating and Nutrition Smoking Cessation Physical Activity Weight Management Alcohol consumption NHS Health Checks (outreach) As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer. To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to: Triage and assessment Agenda setting Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels. Problem solving Motivational interviewing Goal setting Signposting Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including: Face-to-face, telephonic, and digital health coaching Multi-mix communications methods including in-app messaging, text, and email. Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation. Advocate the use of behaviour tracking tools (online or offline) Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change. A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy. To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Support with outreach community engagement work inclusive, but not limited to: Screening services (e.g., NHS Health Checks) Community and stakeholder events External meetings and networks Roadshows and pop-ups To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Work in line with business and contract performance requirements including: Implementing Standard Operating Procedures (SOP) Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure: Caseloads can be managed efficiently, effectively and at scale. Team members are able to support in population behaviour change as required and in line with need Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services Data audits accurately capture activity, productivity, utilisation, and outcomes. Salary Non-London: £24,570 - 28,700 London: £26,000 - £31,000 Qualifications & Experience Essential Relevant health coaching qualification or an accredited health coaching skills programme. A minimum of six months of direct health coaching delivery Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction) Evidence of supporting vulnerable individuals through a change process Experience of caseload management demonstrated via the use of a Case Management System Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace. Experience of supporting vulnerable individuals through a change process Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard. Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Membership of professional body (ICF, EMCC, AoC, UKHCA) Experience of managing and supervising individuals and teams. Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc. Experience of supporting people remotely / telephonically / digitally Evidence of working with individuals with long term health conditions Individual Competencies Essential A strong understanding of the social determinants of health A strong understanding of population-based approaches including segmentation and risk stratification. A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel. Excellent oral and written communication skills with people from a wide variety of backgrounds. Demonstrable core skills and competencies as set out in best practice standards including: Select and apply a range of health coaching models, conversation frames and techniques. Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches. Detailed understanding of self management support and associated techniques. Advanced skills development incorporating practice, reflection and planning for the application of learning to practice. Excellent internal and external stakeholder engagement and management. Good understanding of principles of confidentiality and safeguarding. Strong written and verbal communication skills with the ability capture essential information that supports effective case management. A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships. Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). Confident in the use of evolving digital technologies to support people through behaviour change processes. The ability to manage time independently and effectively and work to deadlines. Effective safe and sensitive data management in line with information security standards. Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes. Commitment to personal development / training. Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age. Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements. Desirable Experience of delivery health screening services (e.g., NHS Health Check) Effective delivery of programmes in line with contractual requirements and SLAs. Key Business Priorities Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported Sub-contractors and key partners Community stakeholders Co-location cooperatives Venue providers Healthcare settings including GP Practices / Primary Care Networks EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 28,700.00
    $25k-34k yearly est. 2d ago
  • Enrollment and Eligibility Subject Matter Expert

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Maximus is currently hiring for a remote Enrollment and Eligibility Subject Matter Expert. The Enrollment and Eligibility Subject Matter Expert delivers consulting services for medium- to long-term engagements, applying a combination of technical expertise, interpersonal skills, and subject matter expertise in SNAP, TANF, and Medicaid policies and processes. This role focuses on the planning, development, delivery, deployment, and oversight of Integrated Eligibility systems to support HHS modernization initiatives. *This position is contingent upon contract award. * Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. - Provide ad hoc support as needed to project team, developers, and stakeholders as requested by project team. - Provide assistance responding to federal partners' requests for information. - Consult on federal or state initiatives or policy changes. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes and metrics. - Experience researching state Medicaid , federal, and state eligibility and enrollment documentation and regulations. - Experience defining and designing Medicaid enrollment and reconciliation solutions. - Experience speaking with the client/users to understand their specific eligibility business processes - Minimum three (3) years' experience within the last five (5) years in a comparable role on a similar project. - Must be willing and able to work a shift that supports the Alaska Standard time zone. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 110,000.00
    $68k-94k yearly est. Easy Apply 3d ago
  • IT Principal Solutions Architect

    Maximus 4.3company rating

    Albuquerque, NM job

    Description & Requirements Are you ready to drive strategic growth by leading innovative solution design for high-priority government pursuits? Maximus is seeking a Senior Solution Architect to lead solution design and strategy while driving technical innovation across the organization. This strategic role is vital to our growth engine as you'll bridge deep technical expertise with business strategy to develop differentiated solutions that address complex customer challenges. You will shape opportunities through customer engagement, lead cross-functional solution teams, and ensure alignment between technical solutions and business objectives. The ideal candidate combines extensive technical knowledge with strategic business acumen to identify and prioritize critical problems, applying cutting-edge technologies to make real impacts on important government missions and challenges. Your leadership will power Maximus' growth by creating compelling, differentiated solutions that maximize business and mission impacts. This position is remote. Essential Duties and Responsibilities: - Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution. - Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed. - Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects. - Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations. - Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams. - Mentor Solution Architects and integrate contributions across the team. Provide guidance, coaching, and training to technical employees across the company. - Interface with pricing and delivery teams to ensure solution viability and cost realism. - Lead major solution components or technical volumes as part of a capture team. - Translate client requirements into viable solution elements and architecture views. - Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams. - Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders. - Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency. - Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation. - Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development. - Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology. Job-Specific Essential Duties: - Lead solution design and strategy for high-priority government pursuits - Define technical win themes and differentiators for competitive proposals - Incorporate capabilities from Maximus Accelerators and reusable components - Drive innovation through emerging technologies and industry best practices - Conduct competitive analysis and develop strategies to address market trends - Lead solution reviews with executives and subject matter experts - Technical Leadership & Business Alignment - Design scalable, extensible solutions leveraging cutting-edge technologies - Develop estimation models and solution pricing strategies - Collaborate with capture managers to shape opportunities pre-RFP - Mentor junior architects and provide technical guidance across teams - Ensure solutions meet compliance requirements and align with customer needs - Develop transition plans addressing operational readiness and implementation Minimum Requirements - Bachelor's degree in related field. - 10-12 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job-Specific Requirements: - 10+ years of technical IT experience including solution development - Additional relevant experience may be considered in lieu of degree requirements - Deep understanding of government IT landscape and compliance requirements - Experience with estimation techniques and competitive solution development - Expertise in one or more technology domains (cloud, cybersecurity, AI/ML, etc.) - Knowledge of security standards, compliance frameworks, and risk management - Experience with government proposal processes and competitive analysis Preferred Qualifications: - Master's degree #techjobs #veterans Page #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 188,160.00 Maximum Salary $ 282,240.00
    $64k-100k yearly est. Easy Apply 5d ago

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