Software QA Analyst / Tester
Omaha, NE job
Description & Requirements Maximus is seeking a Software QA Analyst / Tester to support our IRS client. This is a fully remote, direct hire role. The Senior Tester will develop/modify, document and execute test scripts, test cases, and test scenarios based upon software requirements definition, in concert with the business process analysis and customer-driven change requests.
Essential Duties and Responsibilities:
- Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified.
- Create test-related work products (test cases/scripts, test datasets, test validation and verification results etc.) per testing standards and procedures.
- Prepare any required reporting documentation for the respective testing activities.
- Ensure adherence to performance standards and best practices during testing
Job-Specific Essential Duties and Responsibilities:
This position utilizes testing knowledge and experience to assess and advise the Test Lead/Manager on the progress of the testing activities. The Tester will also design, develop, and deploy automated tests in a continuous build environment. This will include automated execution, automated result reporting, test data management, and defining standard processes. This position will be responsible to proactively identify build/release pipeline bottlenecks, diagnose, and resolve build failures, and discover new efficiencies.
- Design, develop, and deploy automated tests in a continuous build environment (Jenkins and/or GitHub Actions), maintaining reusable test data for automation scripts
- Identify automation, stress and performance testing needs, design the quality strategy, develop test strategies and plans, and then lead/support quality testing initiatives
- Determine test data needs, develop utilities to support data creation and other test pre-requisites
- Create, execute and maintain regression test suites and other relevant quality artifacts
- Develop and execute automated test scripts for web interface and web services
- Report, document, and track resolutions for software defects identified in the testing process using approved tools and processes
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Strong testing life cycle management skills
- Experience with service-oriented architecture (SOA) and large-scale distributed systems
- Working experience with developing automation test scripts.
- Excellent analytical skills, with strong attention to detail
- Demonstrated high commitment to quality
- Strong collaboration skills and desire to work in a highly collaborative environment
- Ability to independently learn new tools and new business domains
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance. This requirement includes being a U.S. Citizen or Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant. Candidates who already possess this clearance are strongly preferred.
Preferred Skills and Qualifications:
- Experience working for the IRS providing testing support on a federal contract
- Current MBI Moderate risk clearance
- Experience testing IRS systems
- Experience on IRS software development projects
- Experience with SQL scripting
- Experience with Soap UI, JMeter
- Working experience with performance tuning and stress testing
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
100,000.00
Maximum Salary
$
110,000.00
Coord 1 - People Ops
Omaha, NE job
Description & Requirements We are seeking an HR Coordinator I - People Operations to join our team and provide essential support across a variety of HR functions. In this role, you will serve as the first point of contact for candidates, employees, and HR/Ops partners, handling inquiries related to I-9s, background checks, verifications of employment, unemployment claims, and other HR matters. The position requires strong organizational skills to manage spreadsheets, track data, support audits, and ensure accurate reporting. You will also coordinate communications, collaborate with teammates, and provide exceptional customer service while maintaining confidentiality and professionalism.
Essential Duties and Responsibilities:
- Act as first line of support to candidates, employees, and HR/Ops partners on issues relating to I-9s, Background Investigations, VOEs, Unemployment inquiries, MALT inquiries, and AskHR inquiries.
- Responsible for updating multiple tracking spreadsheets and interdepartmental online tools.
- Coordinate follow-up communications and actions with candidates, employees, and HR/Ops partners.
- Responsible for the accurate reporting of employment-related data via excel spreadsheets.
- Participate in audits to ensure accuracy.
- Maintain a high degree of accuracy and organization.
- Determine appropriate action for each request such as providing input, maintaining confidentiality, and escalating issues.
- Attend team meetings to discuss status of outstanding tasks.
- Provide exceptional customer service and maintains a professional demeanor especially during difficult and stressful situations.
- Collaborate and assist teammates.
- Perform additional duties as assigned.
Minimum Requirements
- High School Diploma or equivalent with 0-2 years of relevant experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
17.00
Maximum Salary
$
17.50
Talent Acquisition Specialist - Instructional Design (RADD)
Omaha, NE job
Description & Requirements Maximus is seeking a Talent Acquisition (TA) results-driven professional to support the development of training solutions related to TA system enhancements and workflow updates. This role involves creating engaging e-learning content, contributing to user acceptance testing (UAT), providing training support to end users and consistently delivering high-quality materials within tight deadlines.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Public speaking experience with the ability to deliver engaging content to small and large audiences across multiple formats (e.g., in-person instruction, virtual sessions, video, and other digital platforms)
- Participate in user acceptance testing (UAT) to validate training content and ensure alignment with functional system requirements.
- Collaborate with project teams during testing phases to identify and resolve content-related issues.
- Demonstrate the ability to work efficiently in a deadline-driven environment and manage multiple priorities to ensure deliverables are completed on time.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience with Avature's applicant tracking system (ATS) to support user training, system enhancements, and process optimization.
- Demonstrated Talent Acquisition experience.
#HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs #LI-DG1 #maxcorp
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
55,520.00
Maximum Salary
$
80,000.00
Senior Group Event Operations Manager
Omaha, NE job
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
#maxcorp #LI-AM1
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
111,300.00
Maximum Salary
$
151,300.00
Sr. Principal Counsel - Federal Contracts
Omaha, NE job
Description & Requirements We are seeking a highly experienced Sr. Principal Counsel to join our legal team, specializing in federal government contracts with significant experience in National Security, Department of Defense (DoD) contracting and compliance with DoD regulations. This role is ideal for a legal professional with deep expertise in navigating complex acquisition frameworks, classified contracting, and regulatory risk in high-stakes environments.
Essential Duties and Responsibilities:
- Lead legal strategy and provide expert counsel on federal contracting matters, including FAR/DFARS compliance, bid protests, contract formation, execution, and dispute resolution, with enterprise-level impact.
- Serve as a strategic legal advisor across business development, program management, compliance, and finance, driving alignment and risk mitigation in support of organizational goals.
- Oversee and guide the review of solicitations, contracts, and modifications for DoD and federal agencies, ensuring legal integrity and strategic alignment.
- Lead complex negotiations of contracts, subcontracts, teaming agreements, and other legal instruments, representing the organization in high-stakes engagements.
- Provide strategic legal guidance on National Security-related contracting issues, including ITAR, EAR, CUI, and cybersecurity obligations, influencing enterprise compliance posture.
- Direct legal risk management for classified and sensitive programs, partnering with security and compliance leadership to ensure regulatory adherence and operational continuity.
- Lead proactive monitoring and interpretation of federal procurement law, National Security regulations, and DoD policy, advising senior leadership on implications and strategic response.
Minimum Requirements
- Juris Doctor (JD) from an accredited law school and admission to one or more State Bars is required.
- 8+ years of relevant professional experience required.
Additional Minimum Requirements:
- Minimum of 8+ years of experience in federal government contracts law, with at least 5 years focused on DoD and National Security matters.
- Deep knowledge of FAR, DFARS, and other federal acquisition regulations including FAR Part 12
- Experience with classified contracts, facility clearance issues, and all aspects of export controls (ITAR/EAR) policy development, operations, including jurisdiction and classification, licensing, management, oversight and monitoring as well as record-keeping, compliance, reporting and training.
- Experience with Small Business Administration (SBA) programs and reporting requirements.
- Experience with General Services Administration (GSA) acquisitions and strategic partnerships including Joint Ventures.
- Strong understanding of cybersecurity requirements in federal contracting.
- Proven ability to manage complex legal issues in a fast-paced, mission-driven environment.
- Excellent interpersonal, communication, negotiation, and analytical skills.
Additional Preferred Qualifications:
- Prior experience as in-house counsel or with a law firm serving defense contractors.
- Familiarity with bid protests before GAO or the Court of Federal Claims.
- TS/SCI clearance or eligibility preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
166,430.00
Maximum Salary
$
225,170.00
Referral Coordinator
Omaha, NE job
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with participants via telephone, text, email and via our virtual care platform
• Accurate capture of activities and engagement to drive successful onboarding to interventions
• Dashboard management of referral numbers and participant journeys
5. Work in line with business and contract performance requirements including:
• Implementing Standard Operating Procedures (SOP)
• Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
• Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required.
Qualifications & Experience
Essential:
• Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment
• Experience of caseload management demonstrated via the use of a Case Management System
• Experience of supporting vulnerable individuals through a change process
• Experience of using IT systems, including Microsoft Office
• Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace
• Experience of dealing with different customer needs/ concerns and remaining calm under pressure
• Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness
• Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme.
• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard
Individual Competencies
Essential:
• A strong understanding of the social determinants of health
• A strong understanding of population-based approaches including segmentation and risk stratification
• A strong understanding of behaviour change principles and methodology.
• Demonstration of key skills including:
• Motivational interviewing
• Conversation frames and techniques
• Patient activation
• Empathy and compassion
• Genuine desire and commitment to improve the quality of the lives of families
• A personable, non-judgmental, sensitive approach to communicating with the public
• IT literate especially working knowledge of Microsoft Office
• Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team
• Excellent data processing and data management system skills
• Confident, self-motivated, passionate, flexible, and adaptable
• Attention to detail.
• Ability to reflect and appraise own performance and that of others
• Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age
• Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable:
• Seeks self-improvement
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
14,742.00
Maximum Salary
£
14,742.00
Health and Wellbeing Coach
Omaha, NE job
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role requires travel across Oxfordshire so access to own vehicle and valid driving license is required. Travel expenses/time is paid.
This role will require working 1/2 day on Saturdays and up to 3 evenings per week (sessions are until 8/8:30pm).
The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:
Healthy Eating and Nutrition
Physical Activity
Weight Management.
As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.
To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:
Triage and assessment
Agenda setting
Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
Problem solving
Motivational interviewing
Goal setting
Signposting
Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:
Face-to-face, telephonic, and digital health coaching
Multi-mix communications methods including in-app messaging, text, and email.
Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation
Advocate the use of behaviour tracking tools (online or offline)
Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change
A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.
To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Support with outreach community engagement work inclusive, but not limited to:
Community and stakeholder events
External meetings and networks
Roadshows and pop-ups
To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Work in line with business and contract performance requirements including:
Implementing Standard Operating Procedures (SOP)
Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding
Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development
A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs.
To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:
Caseloads can be managed efficiently, effectively and at scale
Team members are able to support in population behaviour change as required and in line with need
Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey
Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services
Data audits accurately capture activity, productivity, utilisation, and outcomes.
Salary £24,570 - 28,700 DOE.
Qualifications & Experience
Essential
Relevant health coaching qualification or an accredited health coaching skills programme
A minimum of six months of direct health coaching delivery
Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
Evidence of supporting vulnerable individuals through a change process
Experience of caseload management demonstrated via the use of a Case Management System
Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
Experience of supporting vulnerable individuals through a change process
Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
Membership of professional body (ICF, EMCC, AoC, UKHCA)
Experience of managing and supervising individuals and teams
Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
Experience of supporting people remotely / telephonically / digitally
Evidence of working with individuals with long term health conditions.
Individual Competencies
Essential
A strong understanding of the social determinants of health
A strong understanding of population-based approaches including segmentation and risk stratification.
A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.
Excellent oral and written communication skills with people from a wide variety of backgrounds.
Demonstrable core skills and competencies as set out in best practice standards including:
Select and apply a range of health coaching models, conversation frames and techniques.
Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches.
Detailed understanding of self management support and associated techniques.
Advanced skills development incorporating practice, reflection and planning for the application of learning to practice.
Excellent internal and external stakeholder engagement and management.
Good understanding of principles of confidentiality and safeguarding.
Strong written and verbal communication skills with the ability capture essential information that supports effective case management.
A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships.
Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
Confident in the use of evolving digital technologies to support people through behaviour change processes.
The ability to manage time independently and effectively and work to deadlines.
Effective safe and sensitive data management in line with information security standards.
Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes.
Commitment to personal development / training.
Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age.
Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements.
Desirable
Experience of delivery health screening services (e.g., NHS Health Check)
Effective delivery of programmes in line with contractual requirements and SLAs.
Key Business Priorities
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Venue providers
Healthcare settings including GP Practices / Primary Care Networks
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
28,700.00
Analyst - Prog Support
Omaha, NE job
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Alternate Group Events Coordinator
Omaha, NE job
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Essential Duties and Responsibilities:
- Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.
- Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.
- Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.
- Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality).
- Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy.
- Interpret policies, procedures, and goals of the company for subordinates.
- Participate in the development and monitoring of the operational budget related to assigned contracts.
- Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.
- Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business.
- Act as the primary point of contact for state officials and other outside contacts for the assigned contract.
- Direct and control the activities of a broad functional area through several department managers within the company.
- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensure budgets and schedules meet corporate requirements.
- Regularly interact with executives and/or major customers.
- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
Additional Duties and Responsibilities:
- Manage all group events and coordinate the contractor's delivery of personnel, equipment, supplies, and utilities for all group events.
- Ensuring contractor personnel on-site at group events are properly trained and equipped to effectively perform their duties.
- Be available via phone while scheduled group events are scheduled.
- Notify the COR at least one week in advance of any planned absences from the office or within two hours of telephonic capability for same day (of group event) out of office.
Minimum Requirements
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
Additional Minimum Requirements
- The Alternative Group Event Coordinator shall possess a Bachelor's Degree, at a minimum.
- The Alternative Group Event Coordinator shall have at least 5 years of recent (within the past 15 years) operations and planning experience with at least three of the five years dedicated to military healthcare.
- At least 5 years of managerial or supervisory experience required.
-Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required.
-Strong written/oral communication and organizational skills are required.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
142,800.00
Maximum Salary
$
182,800.00
Senior Billing Manager
Omaha, NE job
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Per contact requirements, this position is open only to U.S. citizens.
Essential Duties:
- Prepare all company invoices for review by internal project management and for distribution to customers in a timely and accurate fashion.
- Oversee and manage the entire invoice process from billing to collections, for a variety of contract types.
- Develop invoice structure based on the nature of the contract.
- Perform detailed analysis of unbilled funds and provide recommendations for use of funds.
- Closely monitor customer account activity to ensure that unbilled receivable accounts are reconciled at least monthly.
- Solve problems to ensure the timely resolution of invoice preparation issues (e.g., time and expense corrections, funding modification requests, etc.).
- Prepare year-end audit schedules pertaining to receivables.
- Build and maintain working relationships with other groups, such as project management, contracts, project control analysts, accounts payable, operations, and provide expertise and assistance on billing matters.
Minimum Requirements
- Bachelor's Degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
#maxcorp #LI-AM1
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
85,000.00
Maximum Salary
$
115,000.00
Operations Manager/Deputy Project Manager
Omaha, NE job
Description & Requirements Maximus is looking to hire an Operations Manager/Deputy PM. This position is remote with occasional travel to the work site in Alexandria, Virginia required. The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens. Green Card holders or those requiring sponsorship cannot be considered.
- Additionally, the selected candidate must currently have or be able to pass the process for a position of Public Trust.
- Bachelor's degree in related field of study
- Although this role may be performed remotely, candidate must be willing to travel as needed on site in Alexandria, VA.
- Ability to lead teams to exceed SLA's and KPI's
- Proven experience improving first call resolution (FCR)
- Strong knowledge of contact center tools
- 5+ years in contact center leadership
Preferred Skills and Qualifications:
- Strong leadership skills
- Excellent written and oral presentation skills
- Experience communicating with clients and senior management
- Knowledge of WFM, Quality, and Training processes
- Creative problem solver
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
Sr. Salesforce Admin
Omaha, NE job
Description & Requirements We are seeking a Senior Salesforce Administrator who will be a key contributor to the management and optimization of our Salesforce environments, including supporting users. You will work closely with the DevOps team and other cross-functional teams to configure systems, implement best practices, and support integrations of internal platforms. This role demands a high level of technical expertise and a proactive approach to system maintenance, performance monitoring, and user support. Becuse of contractual obligations the candidate must be a US Citizen or GC Holder.
• Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams.
• User setup and maintenance, including Active Directory and Azure authentication.
• Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools.
• User support tickets.
• Responsible for staying current on the platform's new tools, capabilities, and updates.
• Monitor and report on user adoption.
• Certificate management.
• Oversee integration set up and management, including data exchange processes between Salesforce and other platforms.
• Monitor application storage, user licenses, and system updates to ensure smooth operations.
• Work closely with users to gather feedback, resolve issues, and optimize system functionality.
• Administer changes with minimal disruption, adhering to established change management processes.
• Perform multifaceted Salesforce systems audit, evaluating fields, data quality, users and permissions, license, and storage, installed apps and integrations, API usage, reports and dashboards, release readiness, and overall system health.
• Oversee data cleansing and integrity, utilizing data loader and reporting analytics for debugging and troubleshooting.
• Create and maintain reports and dashboards, analyzing data, and identifying business growth opportunities through Salesforce reporting, data analysis, and revenue management.
• Collaborate with other DevOps team members for environment refreshes.
• Provides backup coverage for other team members, as needed.
• Sandbox environment management.
• Collaborate closely with other workstreams for training and requirements gathering, with a focus on exceptional user experience.
• Work closely with DevOps Release Manager to coordinate deployments across all tiers and environments.
• Troubleshoot and work closely with others from the DevOps team on cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.
• Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.
• Flexible with off-hours work as needed for critical deployments.
Minimum Requirements:
• 5 + years of experience as a Salesforce Administrator
• Proven experience as a Salesforce Administrator, with a solid understanding of standard and custom objects, workflows, integrations, security, and compliance.
• Team player that can adapt in a fast pace and changing environment
• Ability to think strategically and deliver tactically
• Solid understanding of software development lifecycle (SDLC) and DevOps practices
• Salesforce Administrator certifications
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
• Knowledge and experience with Salesforce Health Cloud (preferred)
• Strong background in Salesforce deployment processes and tools
• Experience setting up development orgs and data seeding.
• Experience with Mulesoft and Marketing Cloud is a plus
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
125,000.00
Maximum Salary
$
170,000.00
Service Now Business Analyst/Scrum Master
Omaha, NE job
Description & Requirements Maximus is seeking a highly motivated ServiceNow BA/Scrum Master to lead agile teams, bridge the gap between business needs and technical solutions, and drive successful ServiceNow projects. In this role, you'll facilitate workshops, manage sprint ceremonies, and ensure seamless communication between stakeholders and development teams.
Essential Duties and Responsibilities:
- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.
Program Specific Duties and Responsibilities:
-Facilitate requirements gathering workshops, stakeholder meetings, and user story writing sessions to capture business needs and priorities.
-Translate business requirements into clear and concise user stories, acceptance criteria, and sprint backlog items.
-Collaborate with development teams to ensure alignment between business needs and technical solutions.
-Serve as a scrum master for agile development teams, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives.
-Monitor project progress, identify, and mitigate risks, and communicate project status to stakeholders.
-Maintain project documentation, including user stories, sprint backlogs, release plans, and sprint burndown charts.
-Coordinate user acceptance testing (UAT) activities and gather feedback from stakeholders to validate system functionality.
-Provide guidance and support to team members on agile methodologies, scrum practices, and ServiceNow platform capabilities.
-Foster a collaborative and productive team environment, promoting continuous improvement and innovation.
-Act as a liaison between business stakeholders and technical teams to ensure effective communication and alignment of priorities.
Minimum Requirements
- Bachelor's Degree or equivalent experience
- 7+ Years
Program Specific Requirements:
-Bachelor's degree from an accredited college or university required; additional experience would be considered in lieu of degree.
-Experience as a business analyst in ServiceNow implementation projects.
-Minimum of five years of experience in a similar role.
-Strong understanding of ITIL processes and ServiceNow modules.
-Knowledge of agile methodologies and experience serving as a scrum master.
-Ability to gather and document business requirements, user stories, and acceptance criteria.
-Experience conducting workshops, user interviews, and stakeholder meetings.
-Proficiency in creating and maintaining project documentation, such as user stories, sprint backlogs, and release plans.
-Excellent communication and facilitation skills.
-Familiarity with ServiceNow reporting and analytics capabilities.
-Scrum master certification (e.g., CSM, PSM) (Preferred.)
-ServiceNow system administrator certification (Preferred.)
Additional Requirements, as per Contract/Client:
- Must Be Eligible to Obtain Government Clearance
- Must be a U.S. citizen
- Must currently reside in the U.S.
- Must be able to pass a criminal background check
- Must not be delinquent or in default on any federal student loans
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
- Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. If applicable, new and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
100,000.00
Maximum Salary
$
140,000.00
Director, Finance & Accounting
Omaha, NE job
Description & Requirements Maximus is currently seeking a Director, Finance & Accounting. In this role, you will be responsible for performing and providing financial oversight to the business. . Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of all corporate information.
- Other duties as assigned.
Minimum Requirements
- Bachelor's degree in related field required.
- 10-12 years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in accounting or finance from an accredited college or university or equivalent experience in lieu of degree. Master's Degree preferred.
- Due to customer requirements, United States Citizenship is required.
-10+ years of relevant professional experience required.
- At least 5 years of experience in project accounting, financial control/management or similar discipline.
- 2-3 years management experience required.
- Must have DoD financial experience.
- Must have strategic pricing experience.
-The ability to obtain or maintain a government issued security clearance is required.
- Ability to coach, develop and mentor team members.
- Proficient in Microsoft Office (strong Word and Excel skills).
- Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses of existing business processes.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work under standards-based performance measures.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Ability to be a self-starter.
#techjobs
#LI-PN1
#veterans Page
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
145,000.00
Maximum Salary
$
160,000.00
Patient Advocate Representative - Creight University
Omaha, NE job
Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
* Conducts interviews with patients and/or family members.
* Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
* Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
* Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
* Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
* Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Working familiarity with the rules and regulations pertaining to Federal, State and County programs
* P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
* Ability to work independently
* Excellent oral and written communication skills, as well as the clear understanding of the English language
* Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
* Ability to prioritize and manage multiple tasks with efficiency
* Bi-lingual preferred (Spanish)
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
* High School diploma or equivalent
* Minimum 2 years work experience with Social Services or Hospital Admitting or related area
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to sit and work at a computer terminal for extended periods of time
* Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside
* Ability to travel if required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Both Hospital and Office facilities, in direct contact with Patients and Staff
OTHER
* Some travel may be required
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
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Director of Logistics
Omaha, NE job
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Essential Duties and Responsibilities:
- Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.
- Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.
- Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.
- Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality).
- Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy.
- Interpret policies, procedures, and goals of the company for subordinates.
- Participate in the development and monitoring of the operational budget related to assigned contracts.
- Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.
- Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business.
- Act as the primary point of contact for state officials and other outside contacts for the assigned contract.
- Direct and control the activities of a broad functional area through several department managers within the company.
- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensure budgets and schedules meet corporate requirements.
- Regularly interact with executives and/or major customers.
- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
Additional Duties and Responsibilities:
- Develop strategic plans to improve productivity, quality, and efficiency of operations.
- Ensure that all logistics processes are aligned with the overall goals of the organization.
- Direct and oversee logistics operations including warehousing, inventory, distribution, and transportation management.
- Collaborate with other department leaders to integrate logistics strategies with corporate objectives.
- Implement new technologies and systems to streamline operations and increase efficiency.
- Ensuring compliance with local, state, and federal regulations and laws governing transportation and distribution operations.
- Conducting performance metrics analysis and setting performance goals.
- Develop risk management programs to ensure continuity of supply in emergency scenarios.
Minimum Requirements
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
Additional Minimum Qualifications:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is required.
- Extensive experience in a logistics role with a proven track record in logistics strategy and management.
- Experience in medical supply chain management is required.
- Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required.
- Strong written/oral communication and organizational skills are required.
Preferred Skills and Qualifications:
- Experience in managing transportation of hazardous materials to include medical waste is a preferred.
- A Master's degree in a similar field is preferred.
#maxcorp #LI-AM1
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
142,800.00
Maximum Salary
$
182,800.00
Senior Finance Analyst
Omaha, NE job
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Per contact requirements, this position is open only to U.S. citizens.
Essential Duties and Responsibilities:
- Responsible for preparation of project financial forecast including loading labor data into corporate model; validating ODC forecast and that overall forecast values are consistent; reviewing with management to finalize and submit forecast.
- Prepare any quarterly revenue adjustments required to correct revenue for impact of billed indirect rates exceeding expected actual rates.
- In conjunction with Financial Analyst, track costs, billing/invoice adjustments, contract-to-date expenditures for sub-contractors and temporary labor.
- Oversee and review monthly accruals.
- Prepare monthly variance analysis for management review.
- Responsible for ad-hoc reporting requests from the management.
- Support management to respond to ad-hoc client requests for supporting documentation, cost allocations/analysis, etc.
- Participate in all internal and external audits and maintain reports and data related to and necessary for audits.
- Ensure the security and privacy of financial information.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
#maxcorp #LI-AM1
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
65,400.00
Maximum Salary
$
105,400.00
Software Engineer Front End Developer
Omaha, NE job
Description & Requirements Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements. Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties. Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required. A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- Practical experience developing in a cloud environment.
- Experience with integrating data from unclassified to classified application deployments
- 5 years of experience with Jenkins and GitLab
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc. considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision).
Preferred Skills and Qualifications:
- Experience using Agile Test-Driven development
- Experience integrating into DoD DevSecOps environments
- 5 years experience with CI/CD software development
- DevSecOps experience with at least five (5) of the following Build tools:
- GitLab
- Jenkins
- SonarQube
- Fortify 29
- JUnit5
- Ansible
- esbuild
#techjobs #clearance #veterans Page #c0reJobs
Minimum Requirements
TCS196, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
120,000.00
Maximum Salary
$
150,000.00
Call Center Supervisor - Veterans Evaluation Services
Omaha, NE job
Description & Requirements Maximus is currently hiring for Call Center Supervisors to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
This position will start Monday 12/15/2025
Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Previous Call Center Supervisor or Call Center leadership experience is preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
64,000.00
Maximum Salary
$
64,000.00
Lead Specialist - Financial Systems
Omaha, NE job
Description & Requirements The Financial Systems Lead Specialist is responsible for assisting the Director of Financial Systems in managing the overall performance and delivery of cross-functional projects; enhancements and provide end user support. Essential Duties and Responsibilities:
- Provide ongoing production support of the financial and budgeting systems, support system enhancements, assist in testing and implementation of upgrades and patches/hotfixes.
- Play a key role in rolling out new reporting platforms and tools.
- Ensure policy and procedures exist, are updated, and are well documented. Responsible for creating & maintaining desktop procedures and training materials.
- Work across departments to define opportunities for improvement.
- Provide functional support for accounting and finance users.
- Troubleshoot user issues and provide resolution.
- Deliver trainings to end users.
- Serve as a liaison between the financial systems and accounting teams.
- Responsible for ad hoc reporting requests.
-Establish best practices for financial systems use and ensure that these practices are used throughout the organization.
- Responsible for providing excellent customer service and meeting assigned deliverables for assigned projects.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Knowledge of GAAP and government contract accounting principles and FAR
- Strong finance/accounting background.
- Experience in financial analysis and forecasting.
- Proficiency in Excel Government contracting experience.
Additional Minimum Requirements:
• 5-8 years of finance/accounting including data analytics and systems analysis is required.
• Additional years of relevant experience will be considered in lieu of Bachelor's degree.
• Experience with Deltek (Costpoint) and/or IBM Cognos Analytics and Planning Analytics (TM1) is required.
• Great analytical skills, with in-depth attention to details, well organized with the ability to multitask.
• Advanced knowledge of Microsoft Office suite (Excel, Word, PowerPoint) is required.
• Excellent communication skills and able to collaborate effectively with internal and external stakeholders.
• Strong organization skills and work well under pressure.
• Work requires considerable judgment and initiative.
• Strong ability to collaborate with individuals across the organization to achieve results.
• Excellent verbal and written communication skills.
• Excellent interpersonal and presentation skills.
#maxcorp #LI-AM1 #HotJobs1007LI #HotJobs1007FB #HotJobs1007X #HotJobs1007TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
111,605.00
Maximum Salary
$
135,000.00