Lead Service Consultant
Cary, NC job
Hybrid in office 3 days a week Key Responsibilities: * Act as the primary point of contact for relationship managers, ensuring alignment between service delivery, financial performance, and business priorities.
* Lead annual and multi-year planning cycles, integrating service mix, budgets, and strategic objectives while providing accurate forecasts to Finance and IT Leadership.
* Conduct monthly financial review meetings and prepare weekly trending reports to maintain transparency, enable proactive decision-making, and ensure accurate forecasting.
* Analyze spending trends and cost drivers, identifying optimization opportunities and ensuring compliance with governance and financial standards.
* Drive benchmarking initiatives for internally and externally delivered services, interpreting data to inform service delivery improvements and investment decisions.
* Develop and maintain tiered service offerings and value measurement frameworks, promoting standardization and best practices across service management processes.
* Collaborate with CFO partners, Service Owners, and cross-functional teams to align funding strategies, support M&A activities, and explore innovative TBM solutions.
* Prepare executive-level materials that simplify complex financial and operational insights for senior leadership.
* Identify operational data gaps and implement cross-functional resolutions, enhancing processes and controls for improved transparency and tax benefit optimization.
* Factor global operational considerations into business decisions, including regulatory, cultural, and logistical issues when conducting business in other countries.
* Identify key stakeholders, roles, and responsibilities to ensure clarity in program and service delivery governance.
* Consult on application-related issues and system conversions/retirements, bridging business and IT perspectives for seamless transitions.
* Maintain accurate service and financial records to support transparency and tax benefit optimization.
* Provide guidance and coaching to junior team members, fostering knowledge sharing, continuous improvement, and organizational capability building.
Essential Business Experience and Technical Skills:
Required:
* 10+ years of experience in financial reporting within public or private sector
* 8+ years of experience in Technology Business Management (TBM), with deep understanding of TBM taxonomy and its application across technology domains such as application development, infrastructure engineering, and operational support.
* Strong background in accounting and financial reporting
* BA/BS in Finance, Accounting, or related field
* Excellent interpersonal, analytical, and project management skills
* Ability to communicate complex financial concepts clearly
* Proven ability to meet deadlines consistently
* Advanced Microsoft Suite skills particularly in Excel and PowerPoint
* Proficiency in financial reporting systems
* Experience supporting financial reporting and disclosure requirements
* Knowledge & experience in TBM Taxonomy
Preferred:
* Financial modeling experience
* Microsoft suit skills (particularly Excel and PowerPoint)
* Apptio Platform experience
* Exposure SAFe/Agile methodologies
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Responsible Use AI Process Management Lead
Cary, NC job
The Opportunity The Responsible Use of Data and AI Lead-Monitoring will play a pivotal role in ensuring the Responsible Use of Data and AI program delivers on its commitment to ethical, compliant, and risk-aware AI deployment. This position is responsible for overseeing the post-deployment lifecycle of AI use cases, with a focus on continuous monitoring, control validation, and risk re-assessment. The role ensures that medium and high-risk AI use cases remain within acceptable risk thresholds and that monitoring plans are executed, tracked, and revalidated on a defined cadence. Additionally, this leader will provide Quality Assurance oversight of Responsible Use of Data and AI risk assessments, with a particular emphasis on low-risk use cases, ensuring that low-risk classifications are accurate and that governance standards are upheld. This role collaborates across business units, control partners, and governance teams to maintain a robust oversight framework and drive continuous improvement in AI risk management.
How You'll Help Us Build a Confident Future (Key Responsibilities)
* Monitoring Oversight: Define and manage ongoing monitoring requirements for AI use cases across Lines of Business (LOBs), ensuring alignment with risk tiering and control partner expectations.
* Control Tracking: Track and document the execution of medium and high-risk controls, ensuring mitigation plans are implemented, monitored, and validated. Maintain visibility into control status across the Responsible Use of Data and AI portfolio and escalate unresolved risks as needed.
* Risk Assessment QA: Provide independent Quality Assurance oversight of Responsible Use of Data and AI risk assessments, validating consistency, completeness, and accuracy of risk ratings and control recommendations across all zones.
* AI Impact Assessment Validation: Review and validate AI Impact Assessment documentation to ensure it accurately reflects the identified risks, recommended controls, and defined monitoring requirements. Confirm that assessments are comprehensive, consistent across use cases, and aligned with Responsible Use of Data and AI governance standards.
* Use Case Revalidation: Coordinate periodic assessments of AI use cases based on risk level (e.g., high risk annually, medium every two years, low every three years), ensuring timely updates to risk ratings and control effectiveness.
* Portfolio Management: Maintain a centralized risk registry of AI use cases, monitoring plans, and control statuses using IBM Watson governance platform. Provide visibility into the RUAI risk landscape.
* Stakeholder Engagement: Partner with control functions (Ethical AI, Privacy, Information Security, Model Risk, Legal, etc.) and business teams to ensure monitoring responsibilities are clearly defined, executed, and escalated when necessary.
* Continuous Improvement: Identify trends, gaps, and lessons learned from monitoring activities and risk assessments to inform updates to Responsible Use of Data and AI policies, training, and governance practices.
* Regulatory Alignment: Stay current on emerging regulatory requirements and industry standards (e.g., NIST AI RMF, ISO 42001, EU AI Act) to ensure MetLife's Responsible Use of Data and AI monitoring practices remain compliant and forward-looking.
* Reporting & Communication: Prepare and deliver regular dashboards and updates to Responsible Use of Data and AI leadership and governance committees on monitoring outcomes, risk trends, assessment QA findings, and remediation progress.
Required Skills:
* 8-10 years of experience in risk management, IT Risk Management, compliance, governance, or AI/data oversight roles, with a strong understanding of AI lifecycle risks.
* Bachelor's or advanced degree in a technical, data, or governance-related field (e.g., Business, Finance, Risk Management, Public Policy).
* Demonstrated success in implementing monitoring programs or compliance processes at scale.
* Strong understanding of AI fundamentals and Responsible AI principles, including ethical, legal, and societal considerations in AI deployment.
* Proven ability to manage cross-functional initiatives and influence stakeholders across business, technical, and control functions.
* Familiarity with AI governance frameworks and regulatory standards (e.g., NIST AI RMF, ISO 42001, EU AI Act).
* Strong analytical, communication, and program management skills.
Preferred Skills:
* Experience with risk monitoring platforms and tools (e.g., OpenPages, Watson, GRC systems).
* Certifications in Risk Management such as GRC Professional Certification (OCEG) or CRISC (Certified in Risk and Information Systems Control) is highly desirable.
* AIGP certification or working toward AIGP preferred.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $100,000 - $178,025. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$100,000 - $178,025
Complex Life Claim Examiner
Cary, NC job
The Opportunity Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions. If payable, determine eligible payee(s) and payment amount(s). If not payable, develop detailed letter of explanation based on policy provisions and claim documents. Provides customer service with empathy and patience on incoming and outgoing phone inquiries and provides guidance on life claim processes.
How You'll Help Us Build a Confident Future (Key Responsibilities)
* Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies.
* Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly.
* Actively pursue and follow up on open claims within specified time frame.
* Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met.
* Evaluate life claims to identify claim situations requiring referral to Senior Examiner, law department and medical department.
* Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service.
* Maintain production and quality standards.
* Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training.
* Use Microsoft Word and Excel to obtain information required to evaluate the life claim.
* Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions.
* Handle outbound calls needed in regards to Group Life servicing.
* Handle customer escalations from Examiner and solve customer problems via telephone using sound business judgment.
* Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer.
* Process complex claims within payment authority.
* Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Group Facts, WorkDesk, NetView and Accurint to update and maintain accurate data.
* Identify and obtain missing information required to evaluate complex Group life claims such as rival claims, denials, accidental death & dismemberment claims and input information into a Windows based computer system (BIOS).
* Interpret policy provisions and manually adjudicate complex Group Life claims to make claim determinations.
* Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.).
* Handle more complex claims.
* Provide UAT support for system enhancements.
What You Need to Succeed (Required Qualifications)
* Ability to adjust to multiple demands and shifting priorities.
* Consistently demonstrates the MetLife values.
* Ability to introduce new ideas to improve work processes.
* Directs action towards achieving goals that are critical to MetLife's success.
* Uses knowledge of the business and the industry to make the best decisions, weighing the risks of different courses of action.
* Plans and organizes time and priorities to achieve business results.
* Works collaboratively with others, shares best practices, and assists teammates with work.
* Projects an attitude of service, empathy, and patience to all customers.
* Shares information and engages in candid and open dialogue. Expresses self well in conversations and written documents.
* Takes personal accountability for follow through on customer commitments.
* Strong data entry skills required.
* PC knowledge required. (Microsoft Word and Excel)
* Ability to work periodic overtime required; can include weekends.
* Confidentiality required.
* Excellent oral and written communication skills.
* Ability to deal with people in stressful situations.
* Analytical ability and good judgment in evaluating life claim submissions.
* Life insurance experience required.
* Demonstrated outstanding customer service and communication skills both written and verbal.
* Desire, willingness and ability to learn and perform in a fast-paced environment.
* Ability to work independently under minimum supervision and meet deadlines.
* Ability to make independent decisions with minimum senior referrals.
What Can Give You an Edge (Additional Skills)
* College degree or relevant job experience desirable.
The expected salary range for this position is $41,600 to $59,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 to $59,000
Director Enterprise Data Design
Cary, NC job
Role Value Proposition: The role of Director Enterprise Data Design requires a senior person experienced in data architecture, including conceptual modeling, logical modeling, and business data design, and involves managing a COE and federated team. This role is crucial for translating insurance business needs into robust, scalable, and efficient data models and designs, ensuring data assets are well defined, integrated, and aligned with organizational strategy. Additionally, this leader will manage staff at all levels to grow their skills, foster team spirit, and encourage collaboration. The successful candidate will drive best practices for data architecture, modeling, and business data design throughout the enterprise
Key Responsibilities:
* Identify opportunities for efficiencies: Align business terms and business concept definitions with logical data modeling, integrating into the data dictionary and data glossary
* Creation of a conceptual model in collaboration with business stakeholders, analysts, and data domain experts
* Implement API Library Platform: Partner with technology and infosec to implement an API catalog of approved APIs
* Federated Target Operating Model Oversight: Define a governance approach to federated enterprise conceptual data modeling
* Establish oversight of all enterprise data architecture, including the conceptual, logical, and business data design
* Define and establish KPIs and reporting
Essential Business Experience and Technical Skills:
Required:
* Bachelor's degree in data management, data sciences, computer science, or related field.
* 10+ years of experience in enterprise-wide implementation of data architecture, conceptual modeling, logical modeling, and business data design
* Experience with ERWIN, Collibra, or other Data Modeling and Management tools.
* Strong analytical and problem-solving skills with an ability to create simple solutions for complex business problems
* Exceptional communication and presentation skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences.
* Experience in influencing without authority
* Experience in modern data stack and operations.
* Strong project management skills. Experience working in enterprise, complex, large-scale, multi-team programs.
Preferred:
* Certification as a plus, e.g., MS Certified, Google Certified, Oracle Certified, MongoDB Certified
* Deep understanding of different database technologies and their tradeoffs, e.g. Databricks, Azure Synapse, MongoDB, Oracle, PostgreSQL, Snowflake, Fabric, AWS Redshift
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
METx Cybersecurity Internship Program
Cary, NC job
The Team You Will Join When you join MetLife's Global Security team, you will be part of a forward-thinking group dedicated to safeguarding the future of digital ecosystems for customers worldwide. Our teams design and implement enterprise-wide security solutions, leveraging cloud-native controls, identity and access technologies, and automation to protect critical systems and data. You will contribute to efforts that analyze and remediate vulnerabilities, develop threat intelligence campaigns, and ensure compliance with evolving regulatory standards. Your work will strengthen cyber resilience, support secure innovation in AI platforms, and enable seamless, trusted experiences that protect life's most important moments. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
As a MetLife Cybersecurity intern, you'll work alongside experienced security engineers, contribute to real projects, and share your outcomes and learning experiences with peers and leaders at the end of the program. Our program is designed for students who are curious, adaptable, and eager to learn new technologies in a collaborative, innovative environment. Our interns work on meaningful projects impacting millions of customers, receive mentorship from highly skilled security experts and industry leaders, and enjoy a supportive culture that fosters relationships to expand your network. Intern projects may include:
* Cloud Security: Implementing and validating security controls for cloud-native environments.
* Identity & Access Management: Supporting authentication technologies (SSO/MFA), JIT elevation, and automation.
* Vulnerability Management: Analyzing vulnerability data, assisting with remediation strategies, and compliance checks.
* Threat Intelligence & Awareness: Designing phishing/smishing campaigns and preparing security awareness materials.
* Governance, Risk & Compliance: Supporting teams focused on establishing and maintaining a framework to ensure compliance with internal policies, industry standards, and regulatory requirements.
* AI Security: Researching risks related to GenAI platforms and supporting security reviews for AI models.
* Automation Detection Development: Design and develop automated playbooks to assist with incident response investigations.
How You'll Help Us Build a Confident Future (Key Responsibilities)
* Learn & Grow: Participate in data analysis for vulnerability management and remediation efforts. Collaborate with cross-functional teams (engineering, architecture, operations) to resolve security issues.
* Contribute: Support monitoring and alert management for security tools and platforms. Help develop and maintain security documentation and technical reports.
* Explore: Conduct research on emerging threats and technologies to inform security strategies. Engage in testing and validation of security controls and automation scripts.
* Present: Share your project outcomes and learning experiences with peers and leaders at the end of the program.
What You Will Need to Succeed (Required Qualifications)
* Must have an expected graduation date no later than June 2028.
* Actively enrolled in a Bachelor's degree program in Computer Science, Information Systems, Cybersecurity, or related field.
* Minimum GPA of 3.0 is required.
* Understanding of cybersecurity concepts through coursework or hands-on experience (risk, vulnerabilities, controls).
* Coursework or experience with at least one scripting language.
* Desire for continuous learning in cybersecurity and emerging technologies.
* Basic understanding of operating systems (Windows/Linux).
* Demonstrates strong communication, teamwork, and problem-solving skills with a high level of curiosity.
It Would Be Helpful to Have (Preferred Qualifications)
* Experience with Python, PowerShell, or SQL.
* Exposure to cloud environments (IaaS, PaaS, SaaS).
* Experience leveraging AI/ML tools.
* Knowledge of Azure DevOpS.
Application Process & Program Information
* Applications for this role will close December 15, 2025.
* Qualified candidates will be invited to interview on a rolling basis - no interview activity will take place between December 22nd, 2025 and January 2nd, 2026.
* Candidates must be authorized to work in the United States and must not require MetLife sponsorship or support for a work permit or visa in any capacity now or in the future.
* Postgraduate students pursuing a master's degree (or higher) are not eligible.
* The internship program follows a hybrid work model - candidates are expected to work in office at least three days per week.
* Interns will start in person on June 1st, 2026 and will work approximately 40 hours /week over the course of ten weeks.
* The primary location will be in Cary, NC with a limited number of roles available in other offices listed in the job description.
* MetLife does not provide housing or a relocation stipend for this role.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $28-$30/Hour.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$28-$30
Insurance Agent, New York Life Insurance Company
Raleigh, NC job
Job DescriptionThe New York Life Insurance Agent's role is all about building relationships with and providing the right products and services that can best meet the needs of their clients. Adding up to a rewarding career with a company that insists on doing right by their customers is simply part of who we are. What is expected of our Agents?
Ability to understand the needs and financial concerns of clients.
Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter.
Promote customized ways for clients to achieve their long-term financial goals.
Cultivating relationships, with a view to helping every family member or individual pursue financial security
Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients.
Providing compassion and guidance to clients when unfortunate life circumstances arise.
Having a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and continuity of client relationship over time.
Qualities that we look for in our Agents:
Sales experience preferred, but not required.
Entrepreneurial mindset.
Strong communication skills both written and verbal.
Desire to help families and businesses to address their financial needs.
Strong business acumen.
Professional business demeanor.
Perseverance in the face of a challenge
Ability to engage your community and leverage personal networks/contacts
How we will compensate you: You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.¹ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.² New York Life has been helping generations of Americans attaining their financial goals through our nation-wide agent force for more than 175 years. Our agents' abilities are advanced through our award-winning training, product offerings, agent support, opportunity for advancement, personal and professional growth, and broad-spectrum marketing. New York Life innovatively strides the cutting edge in client servicing, systematically paves the way for success with tested processes and is actively immersed with you in achieving your desired career objectives. Build relationships with clients and help them achieve their financial goals, while building a great career for yourselves in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families and businesses towards the financial goals that they envision. That is no easy task, but for the right person it can be a truly rewarding career with the potential for growth opportunities.
Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.
This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.
New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 5058863.2 Exp. 04/30/2024
Call Center Supervisor 13969
Cary, NC job
In person Training - 7 weeks 8a-5p In office once a month for office meetings Summary of Responsibilities: Through strong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife customers with questions on their policy, features, benefits and executing on requests for transactions or processing. Create an environment that promotes a high level of engagement among associates and delivers on superior customer satisfaction. Clearly communicate with and coach associates to ensure key business metrics are delivered.
Principal Responsibilities:
* Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
* Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.
* Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results.
* Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer relationships and drive profitable growth.
* Monitor associate calls and provide feedback on quality of information, quality of interaction and following appropriate procedures.
* Create performance appraisals for associates, including tracking performance trends for determination of recognition and disciplinary action.
* Ensure department compliance with all applicable ERISA, HIPAA and internal Quality Management Systems regulations and guidelines.
* Foster collaboration among peers and with other partners by building effective, results-driven relationships to leverage resources across GCS and MetLife.
Knowledge/Skills/Competencies Required:
* New hires should live a commutable distance from the site the role is posted in
* Ability to create a work environment that fosters high morale & employee engagement within a service operation that is fast paced and subject to frequent change
* Demonstrated commitment to diversity, integrity and value of the contributions of associates at all levels in the organization
* Demonstrated excellent interpersonal communication and coaching skills to develop talent for the future
* Strong supervisory/leadership skills and abilities
* Customer focused
* Commitment to continuous, ongoing improvement in the level of service provided to internal and external customers
* Demonstrated problem solving and decision-making skills along with the ability to manage multiple projects
* Ability to manage change and to support company-wide initiatives
* Ability to work effectively as a member of a supervisory team
* Knowledge of the organization's operations, quality management tenets, products and services as well as those of related organizations and business partners
* General understanding of the Company's Human Resources policies and procedures
What Can Give You an Edge (Additional Skills)
* Experience with Disability product a strong plus.
* Suggested 5 Years' experience in call center environment.
* Positive attitude and desire to develop.
* Innovative and Self-Directed.
The expected salary range for this position is $55,600 to $93,600. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$55,600 to $93,600
Senior Software Engineer (Ruby on Rails & React)
Raleigh, NC job
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we're excited about what's next. Join us.
**General Summary:**
Unum is hiring a Senior Full Stack Software Engineer!
As a key member of our Agile team, you'll drive the design, development, and delivery of innovative, cloud-based solutions that align with enterprise architecture standards. You'll collaborate with Technical Product Owners, Principal Engineers, and business architects to create scalable, high-quality applications.
In this role, you'll work on our Leave Logic product using Ruby on Rails, React, JavaScript, and AWS services, with expertise in PostgreSQL, RDS, EC2, and ElasticSearch. Beyond building exceptional solutions, you'll mentor engineers and help shape the future of our technology and talent.
**Job Specifications**
**Bachelors of Computer Science is preferred, or equivalent relevant business experience**
**Passionate about delivering solutions that excite and delight our customers; holds self to high standards of delivery**
**6+ years' experience in software development and delivery track record in a range or roles in a scrum environment**
+ **Experience with Ruby On Rails, React, (Java Script, AWS, PostgreSQL, RDS, EC2, Elastic Search) is required.**
**Clearly demonstrates analytical ability and critical thinking skills**
**Takes a logical, analytical approach to problem solving and pays close attention to detail**
**Skilled in Agile development/methodologies**
**Self motivated and results oriented; able to motivate others**
**Takes an innovative approach to problem solving**
**Demonstrates excellent oral and written communication skills; experience leading groups of people through discussions, technical or otherwise**
**Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.**
**Strong experience of test driven development (TDD) and unit testing, leveraging automation toolsets**
**Strong experience in continuous integration**
**Principal Duties and Responsibilities**
+ Leads the design, development, implementation, and maintenance of new and existing features for applications within a business area.
+ Provides technical leadership and direction for EPIC feature delivery.
+ Ensures application solutions meet agreed quality attributes (e.g., performance, fault tolerance, security, scalability).
+ Designs, codes, configures, tests, maintains, and documents software deliverables using established standards and tools.
+ Collaborates with Principal Software Engineers and architects on coding standards, processes, tooling, and frameworks.
+ Completes design of application components aligned with reference architecture.
+ Actively seeks cloud-based, buy-over-build solutions.
+ Ensures product backlog includes appropriate technical stories and participates in prioritization.
+ Mentors Software Engineers and Associate Software Engineers.
+ Owns application solution quality from design through deployment and operations; contributes to software standards.
+ Communicates and collaborates with key stakeholders to ensure successful feature delivery.
+ Maintains technical understanding of third-party/cloud solutions and their implementation.
+ Evaluates technical impacts and coordinates implementation of new product releases.
+ Participates in sizing, estimation, code reviews, and sprint retrospectives; promotes continuous improvement.
+ Focuses on delivering business value and priorities.
+ Ensures quality of features through manual and automated testing and continuous integration.
+ Designs solutions aligned with company architecture and standards; participates in proof-of-concept and prototyping.
+ Collaborates with Business Analysts to clarify requirements and ensure technical feasibility.
+ Works with UX designers to translate designs into efficient solutions.
+ Partners with Test Engineers to meet definition of done and ensure smooth transition through production stages.
+ Contributes to team innovation by suggesting improvements and evaluating new processes/technologies.
+ Supports transition of features to production, ensuring performance, stability, and compliance with release standards.
+ May serve as Scrum Master for an agile team.
+ Automates testing to industry standards for high-quality delivery and efficient regression.
+ Keeps ALM tools updated; participates in daily standups to report progress and impediments.
+ Maintains customer-centric mindset, ensuring solutions enhance user experience.
\#LI-TO1
~IN1
\#LI-MULTI
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$89,400.00-$183,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Staff Auditor II
Cary, NC job
The Team You Will Join The Internal Audit Department plays a key role in the internal control system of MetLife. Its mandate is to provide independent and objective assurance over the design and effectiveness of internal controls to mitigate risks and to provide advisory services designed to improve the operations. This role will be a contributing member of the Audit Team that supports our Group Benefits and will primarily be responsible for assisting the lead auditor with testing and other project-related tasks.
An auditor assists throughout the audit lifecycle to efficiently execute and document project level. This role embraces and models MetLife Success Principles while contributing to department strategy and activities. Auditors help set priorities, meet deadlines, and escalate issues where necessary.
The Opportunity
The Auditor will be responsible for enabling responsible growth within MetLife by developing and performing control tests to ensure that the business is performing as expected. This will touch on both our externally facing processes, ensuring our customers are being paid correctly, and internally facing processes, ensuring our pricing and reporting is being performed correctly. This is an exciting opportunity for a candidate with a audit/control mindset who wants to learn about our retirement business. It provides an opportunity to see different aspects of the business, from product development to customer payment, while providing advice to senior leadership on the tools and processes used to manage the business. Success in this role requires a detail-oriented person who can learn and evaluate processes and propose improvements to management.
How You'll Help Us Build a Confident Future (Key Responsibilities)
* Performs and documents audit and issue testing
* Meets project deadlines and all quality expectations
* Supports the audit team plans and objectives
* Actively manages development of professional career
* Manages upward and across through effective communication, influence, and negotiation
* Routinely studies change to industry trends, audit practices, regulatory requirements, and risk frameworks to understand their impact on assigned tasks
* Assists the Lead Auditor with project tasks as assigned
What You Need to Succeed (Required Qualifications)
* 1-5 years of audit or relevant business experience
* Pursuing relevant business certification (CPA, CIA, etc.)
* Effectively communicates with other Auditors, Lead Auditor, and clients
* Basic to intermediate understanding of current and emerging trends and risks as well as operations, policies, and procedures frameworks
* Analytical skills, problem solving, sound business judgment
* Basic to intermediate understanding of tools used for data analysis and analytics, and project management tools and techniques
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Experienced Financial Services/ Insurance Professional/ Registered Representative
Raleigh, NC job
Job DescriptionJoin our dependable team. Do you enjoy helping clients identify and achieve their financial goals? Through New York Life, Eagle Strategies, and NYLIFE Securities, our Financial Professionals offer an array of financial products and services as well as exceptional service.
Financial strategies may include but are not limited to retirement planning, education funding, business planning, employee benefits, specials needs planning, legacy, and estate planning.
We are dedicated to your success.
At New York Life, we offer a comprehensive three-year training program, marketing support, and prospecting and technical assistance.
Our programs give you the opportunity to work with highly successful, established agents and managers who assist you in developing a clientele.
We also provide the resources and stability you would expect from a Fortune 100 company.
What makes a good fit? We look for motivated, entrepreneurial individuals who are willing to invest their time and energy into creating profitable and rewarding careers.
Do you possess uncompromising integrity and ability to communicate complex ideas? Do you have the ability to successfully network and prospect for new clients? If so, we hope you will join us.
Run your own practice with the support of New York Life New York Life is among the strongest and most respected financial companies in the world.
New York Life has received the highest financial strength ratings currently awarded to any U.
S.
life insurer by each of the four major rating companies: A.
M.
Best (A++), Standard & Poor's (AA+), Moody's Investors Service (Aaa), and Fitch (AAA).
For 65 Consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world.
New York Life has been recognized as one of the “World's Most Admired Companies” by Fortune Magazine for 2019.
Mission statement and values: Our Mission is to provide financial security and peace of mind through our insurance, annuity and investment solutions.
We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another.
Grounded in both confidence and humility, we serve as stewards for the long term.
We are here for good, reflecting both the permanence of New York Life and our commitment to do the right thing in business and society.
Everything we do has one overriding purpose: to be there when our policy owners need us.
About New York Life As a mutual company, we are accountable only to you.
That means we are fully aligned with our policy owners, not with outside investors or Wall Street.
This allows us to focus on delivering lifelong value to our customers.
As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients' interests and priorities.
New York Life has been around for over 174 years of industry success.
We are a Fortune 100 company and are ranked No.
71 on the Fortune 500 list in 2019.
New York Life is the Largest Mutual Insurer in the U.
S.
We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals.
That passion and commitment to protection have continued unabated for nearly two centuries.
We've seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005.
What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions.
This means we'll always be there for our policy owners and for future generations.
New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/General Identity.
SMRU 1827566 7/1/2020
College Financial Representative, Internship Program
Raleigh, NC job
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!
Responsibilities
Our internship program mimics our full-time Financial Representative career, allowing you to:
Learn how to prospect and network to build your business and client base
Develop and execute on a business strategy
Call on potential clients and set meetings to understand their financial goals
Prepare plans and offer useful recommendations
Gain exposure to proprietary planning software platforms
Engage in weekly coaching, training, and development meetings
Receive Risk Product State Licensing: Life, Accident, and Health
Build life skills that create future career opportunities
As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.
#LI-Onsite
Qualifications
Are you a fit for this internship?
Full-time student; juniors and seniors preferred
Entrepreneurial ambitions and curiosity for sales
Highly involved on campus (leader, athlete, campus orgs, student government, etc)
Excellent time-management skills
Interest in financial literacy and planning tools
Business savvy and desire to increase critical thinking abilities
Compensation & Benefits
Performance-based earnings and revenue
Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)
Productivity Bonuses
Support for insurance licensing (life, health, DI, LTC)
Support for SIE, Series 6, Series 63 registrations (eligibility required)
About Us
For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives.
Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.
Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors
1
for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes.
As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.
Why join Northwestern Mutual
Fortune 500 company (2023)
Top 100 Internship Programs, Yello x WayUp (2022)
5.0+ million clients and growing
2
$257 billion retail investment client assets held or managed by Northwestern Mutual
3
Forbes' Best Employers for Diversity (2018-2021)
Unsurpassed financial strength
4
Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)
1
Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.
2
As of June 30, 2023
3
Combined client assets of NMIS and NMWMC as of June 30, 2023
4
Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)
Salary Range USD $500.00 - USD $1,000.00 /Yr.
Auto-ApplySenior Underwriter
Raleigh, NC job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Senior Underwriter will demonstrate strong risk evaluation, selection and retention of profitable business within assigned authority limits. This also requires a strong ability to partner with Company sales teams, brokers and all internal partners.
**Principal Duties and Responsibilities**
+ Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers.
+ Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases.
+ Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these
+ Maintain a fully developed knowledge of the Company's products, the sales, implementation, and enrollment processes, and market place influences
+ Deliver dependable, accurate, and timely service while maintaining relationships with internal and external partners
+ Assist with training, technical development and mentoring more junior underwriters
**Job Specifications**
+ Bachelors degree or equivalent, relevant business experience
+ Demonstrated, consistent proficiency at Underwriter level
+ Fully developed knowledge of product provisions, plan designs, pricing and contractual benefits
+ Strong technical expertise in risk selection
+ Demonstrated understanding of top-line and bottom-line objectives
+ Exhibit strong knowledge of sales/distribution process and market trends
+ Solid mentoring and coaching skills
+ Strong creative problem solving skills
+ Strong critical thinking/analytical reasoning skills
+ Strong communication skills, both verbal and written
+ Strong organizational skills and ability to handle multiple priorities
+ Strong ability to be persuasive and to negotiate
+ Demonstrated ability to work both independently and in a team environment
+ Exhibit a strong commitment to quality and personal ownership of results
\#LI-JQ1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$53,300.00-$100,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
College Financial Representative, Internship Program
Cary, NC job
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!
Responsibilities
Our internship program mimics our full-time Financial Representative career, allowing you to:
Learn how to prospect and network to build your business and client base
Develop and execute on a business strategy
Call on potential clients and set meetings to understand their financial goals
Prepare plans and offer useful recommendations
Gain exposure to proprietary planning software platforms
Engage in weekly coaching, training, and development meetings
Receive Risk Product State Licensing: Life, Accident, and Health
Build life skills that create future career opportunities
As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.
#LI-Onsite
Qualifications
Are you a fit for this internship?
Full-time student; juniors and seniors preferred
Entrepreneurial ambitions and curiosity for sales
Highly involved on campus (leader, athlete, campus orgs, student government, etc)
Excellent time-management skills
Interest in financial literacy and planning tools
Business savvy and desire to increase critical thinking abilities
Compensation & Benefits
Performance-based earnings and revenue
Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)
Productivity Bonuses
Support for insurance licensing (life, health, DI, LTC)
Support for SIE, Series 6, Series 63 registrations (eligibility required)
About Us
For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives.
Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.
Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors
1
for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes.
As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.
Why join Northwestern Mutual
Fortune 500 company (2023)
Top 100 Internship Programs, Yello x WayUp (2022)
5.0+ million clients and growing
2
$257 billion retail investment client assets held or managed by Northwestern Mutual
3
Forbes' Best Employers for Diversity (2018-2021)
Unsurpassed financial strength
4
Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)
1
Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.
2
As of June 30, 2023
3
Combined client assets of NMIS and NMWMC as of June 30, 2023
4
Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)
Salary Range USD $500.00 - USD $1,000.00 /Yr. Not sure if you're interested in the career yet? Connect with us for general consideration in Northwestern Mutual opportunities.
Auto-ApplyBilingual Customer Benefit Advisor I
Raleigh, NC job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
Minimum starting hourly rate is $22.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
**Principal Duties and Responsibilities**
+ Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
+ Meet or exceed company goals and metrics to guarantee the best experience for customers.
+ Be open and motivated by feedback and guidance to be at your best for customers.
+ Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
+ Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
+ Reliable attendance in accordance with contact center attendance guidelines.
+ Successfully complete all required training and associated support periods.
+ Ability to obtain information from multiple systems and relay to customers in a seamless manner.
+ Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
+ Utilize resources and tools to accurately respond to customer inquiries.
+ Demonstrate a passion for the values outlined in value statements.
+ May perform other duties as assigned.
**Job Specifications**
+ 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
+ Highschool diploma or GED required.
+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
+ A passion for helping customers and exceeding their expectations with high integrity.
+ Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages.
+ Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish.
+ Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
+ Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
+ Familiarity with Microsoft applications such as Outlook, Word, and Excel.
+ Intellectual curiosity and a desire to continually learn and grow.
+ An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
+ Dependability - being available when needed by teammates and customers.
+ Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
+ Must meet attendance requirements and in office expectations when applicable.
~IN3
\#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Responsible Use AI - Process Management Lead
Cary, NC job
The Opportunity The Responsible Use of Data and AI Lead-Monitoring will play a pivotal role in ensuring the Responsible Use of Data and AI program delivers on its commitment to ethical, compliant, and risk-aware AI deployment. This position is responsible for overseeing the post-deployment lifecycle of AI use cases, with a focus on continuous monitoring, control validation, and risk re-assessment. The role ensures that medium and high-risk AI use cases remain within acceptable risk thresholds and that monitoring plans are executed, tracked, and revalidated on a defined cadence. Additionally, this leader will provide Quality Assurance oversight of Responsible Use of Data and AI risk assessments, with a particular emphasis on low-risk use cases, ensuring that low-risk classifications are accurate and that governance standards are upheld. This role collaborates across business units, control partners, and governance teams to maintain a robust oversight framework and drive continuous improvement in AI risk management.
How You'll Help Us Build a Confident Future (Key Responsibilities)
* Monitoring Oversight: Define and manage ongoing monitoring requirements for AI use cases across Lines of Business (LOBs), ensuring alignment with risk tiering and control partner expectations.
* Control Tracking: Track and document the execution of medium and high-risk controls, ensuring mitigation plans are implemented, monitored, and validated. Maintain visibility into control status across the Responsible Use of Data and AI portfolio and escalate unresolved risks as needed.
* Risk Assessment QA: Provide independent Quality Assurance oversight of Responsible Use of Data and AI risk assessments, validating consistency, completeness, and accuracy of risk ratings and control recommendations across all zones.
* AI Impact Assessment Validation: Review and validate AI Impact Assessment documentation to ensure it accurately reflects the identified risks, recommended controls, and defined monitoring requirements. Confirm that assessments are comprehensive, consistent across use cases, and aligned with Responsible Use of Data and AI governance standards.
* Use Case Revalidation: Coordinate periodic assessments of AI use cases based on risk level (e.g., high risk annually, medium every two years, low every three years), ensuring timely updates to risk ratings and control effectiveness.
* Portfolio Management: Maintain a centralized risk registry of AI use cases, monitoring plans, and control statuses using IBM Watson governance platform. Provide visibility into the RUAI risk landscape.
* Stakeholder Engagement: Partner with control functions (Ethical AI, Privacy, Information Security, Model Risk, Legal, etc.) and business teams to ensure monitoring responsibilities are clearly defined, executed, and escalated when necessary.
* Continuous Improvement: Identify trends, gaps, and lessons learned from monitoring activities and risk assessments to inform updates to Responsible Use of Data and AI policies, training, and governance practices.
* Regulatory Alignment: Stay current on emerging regulatory requirements and industry standards (e.g., NIST AI RMF, ISO 42001, EU AI Act) to ensure MetLife's Responsible Use of Data and AI monitoring practices remain compliant and forward-looking.
* Reporting & Communication: Prepare and deliver regular dashboards and updates to Responsible Use of Data and AI leadership and governance committees on monitoring outcomes, risk trends, assessment QA findings, and remediation progress.
Required Skills:
* 8-10 years of experience in risk management, IT Risk Management, compliance, governance, or AI/data oversight roles, with a strong understanding of AI lifecycle risks.
* Bachelor's or advanced degree in a technical, data, or governance-related field (e.g., Business, Finance, Risk Management, Public Policy).
* Demonstrated success in implementing monitoring programs or compliance processes at scale.
* Strong understanding of AI fundamentals and Responsible AI principles, including ethical, legal, and societal considerations in AI deployment.
* Proven ability to manage cross-functional initiatives and influence stakeholders across business, technical, and control functions.
* Familiarity with AI governance frameworks and regulatory standards (e.g., NIST AI RMF, ISO 42001, EU AI Act).
* Strong analytical, communication, and program management skills.
Preferred Skills:
* Experience with risk monitoring platforms and tools (e.g., OpenPages, Watson, GRC systems).
* Certifications in Risk Management such as GRC Professional Certification (OCEG) or CRISC (Certified in Risk and Information Systems Control) is highly desirable.
* AIGP certification or working toward AIGP preferred.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Underwriting Consultant
Raleigh, NC job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Underwriting Consultant will demonstrate expert risk evaluation, selection and retention of profitable business within assigned authority limits. This also requires a strong ability to partner with Company sales teams, brokers and all internal partners. This role may also assist with the training, technical development and mentoring of other underwriters. Additionally, the incumbent will lead and influence others in the organization to support change and drive profitable results.
**Principal Duties and Responsibilities**
+ Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers.
+ Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases.
+ Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these
+ Contribute to the development of policies and procedures in support of product development initiatives.
+ Demonstrate a mastery of the Company's product portfolio, the sales, implementation, and enrollment processes, and market place influences
+ Deliver dependable, accurate, and timely service while maintaining relationships with internal and external partners
+ Act as a technical resource for junior underwriters and provide developmental feedback on case level decisions within the context of a mentoring relationship
+ Act as a mentor and coach, providing input to management regarding mentee performance
**Job Specifications**
+ Bachelors degree or equivalent, relevant business experience
+ Demonstrated, consistent proficiency at Senior Underwriter level
+ Mastery of product provisions, plan designs, pricing and contractual benefits
+ Excellent technical expertise in risk selection
+ Demonstrated strong understanding of top-line and bottom-line objectives
+ Exhibit complete understanding of sales/distribution process and market trends
+ Strong mentoring and coaching skills
+ Strong creative problem solving skills
+ Strong critical thinking/analytical reasoning skills
+ Excellent communication skills, both verbal and written
+ Strong organizational skills and ability to handle multiple priorities
+ Highly skilled in persuasiveness and negotiation
+ Demonstrated ability to work both independently and in a team environment
+ Exhibit a strong commitment to quality and personal ownership of results
\#LI-JQ1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$63,500.00-$120,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Call Center Supervisor
Cary, NC job
In person Training - 7 weeks 8a-5p In office once a month for office meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife customers with questions on their policy, features, benefits and executing on requests for transactions or processing. Create an environment that promotes a high level of engagement among associates and delivers on superior customer satisfaction. Clearly communicate with and coach associates to ensure key business metrics are delivered.
Principal Responsibilities:
*
Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
*
Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience.
*
Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results.
*
Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer relationships and drive profitable growth.
*
Monitor associate calls and provide feedback on quality of information, quality of interaction and following appropriate procedures.
*
Create performance appraisals for associates, including tracking performance trends for determination of recognition and disciplinary action.
*
Ensure department compliance with all applicable ERISA, HIPAA and internal Quality Management Systems regulations and guidelines.
*
Foster collaboration among peers and with other partners by building effective, results-driven relationships to leverage resources across GCS and MetLife.
Knowledge/Skills/Competencies Required:
*
New hires should live a commutable distance from the site the role is posted in
*
Ability to create a work environment that fosters high morale & employee engagement within a service operation that is fast paced and subject to frequent change
*
Demonstrated commitment to diversity, integrity and value of the contributions of associates at all levels in the organization
*
Demonstrated excellent interpersonal communication and coaching skills to develop talent for the future
*
Strong supervisory/leadership skills and abilities
*
Customer focused
*
Commitment to continuous, ongoing improvement in the level of service provided to internal and external customers
*
Demonstrated problem solving and decision-making skills along with the ability to manage multiple projects
*
Ability to manage change and to support company-wide initiatives
*
Ability to work effectively as a member of a supervisory team
*
Knowledge of the organization's operations, quality management tenets, products and services as well as those of related organizations and business partners
*
General understanding of the Company's Human Resources policies and procedures
What Can Give You an Edge (Additional Skills)
* Experience with Disability product a strong plus.
* Suggested 5 Years' experience in call center environment.
* Positive attitude and desire to develop.
* Innovative and Self-Directed.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Seeking Experienced Life Insurance Agents/Registered Reps wanting to become Wealth Advisors ***Train
Durham, NC job
Job DescriptionAre you an experienced financial professional who has the following traits?
Competitive
Entrepreneurial
Coachable
Communicative
Self-disciplined
Authentic
If the answer is yes, consider becoming a professional wealth advisor to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success... What we're looking for... We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. New York Life's Wealth Advisory Practice Model¹training program is designed to develop your expertise in helping clients build and manage wealth to meet a wide spectrum of their needs in the areas of protection, retirement, investment, and estate planning. From helping to manage their assets to growing their wealth, this specialized curriculum will equip you with the knowledge to improve your clients' financial future while building a meaningful career for yourself. What we offer... Training and development We'll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we'll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You'll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing advisors. What you need to know You'll be on a path to become a financial advisor. Our wealth advisory curriculum focuses on wealth accumulation strategies using a goals-based planning approach. You'll focus in your first 12-18 months on obtaining licensing, earning professional designations and completing the core curriculum. New York Life pays 100% of the costs to obtain the following licenses and designations associated with becoming a financial professional and the Wealth Advisory Practice Model coursework:
Licenses: Life, Health², SIE, Series 6 (or 7) and 63
American College Designations: FSCP, ChFC and WMCP
Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds³ through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You'll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,⁴ estate planning strategies, and business solutions. Human guidance When you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow financial professionals. How we will compensate you. You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.⁵ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.⁶ About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades...
We're proud of our financial strength.⁷
A++ Superior (A.M. Best)
AAA Exceptionally Strong (Fitch)
Aaa Exceptional (Moody's)
AA+ Very Strong (Standard & Poor's)
We're proud of the training we offer.⁸
Training Magazine's APEX Award for 2022
We're proud to be recognized by organizations that also value diversity.
Human Rights Campaign: 2022 Corporate Equality Index
Forbes 2022: America's Best Employers for Diversity
Latino Leaders 2022 Best Companies for Latinos to Work For
We're proud of the help we've provided and continue to provide our clients.⁹
5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies
$579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products.
$4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed.
Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.¹⁰
Wealth advisory requires affiliation as a financial advisor with Eagle Strategies LLC, a Registered Investment Adviser and a New York Life Company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training.
Life and Health licenses are required before a candidate is appointed as an agent for New York Life.
Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company.
Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change.
Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.
This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.
New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody's Aaa, and Standard & Poor's AA+ (as of 10/18/2022). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value.
A full list of our awards is available here: ***************************************************************
All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022.
This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company's individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation.
New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity V1_AR10511_042023 SMRU 5021157.4 (Exp. 04.30.2024)
Financial Service Professional ***Training Provided***- Bilingual (Hindi, Telugu, Gujarati, Tamil, B
Apex, NC job
Job DescriptionAre you a leader who has the following traits?
Competitive
Entrepreneurial
Coachable
Communicative
Self-disciplined
Authentic
Do You live in Raleigh, Durham, Cary, Apex, Morrisville, Holly Springs, or Fuquay-Varina North Carolina? If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we're looking for... We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job-it's a career with purpose and opportunity. You'll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We'll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we'll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You'll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds¹ through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You'll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,² estate planning strategies, and business solutions. Human guidance When you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.³ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.⁴ About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades... We're proud of our financial strength.⁵
A++ Superior (A.M. Best)
AAA Exceptionally Strong (Fitch)
Aaa Exceptional (Moody's)
AA+ Very Strong (Standard & Poor's)
We're proud of the training we offer.⁶
Training Magazine's APEX Award for 2022
We're proud to be recognized by organizations that also value diversity.
Human Rights Campaign: 2022 Corporate Equality Index
Forbes 2022: America's Best Employers for Diversity
Latino Leaders 2022 Best Companies for Latinos to Work For
We're proud of the help we've provided and continue to provide our clients.⁷
5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies
$579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products.
$4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed.
Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.⁸
Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company.
Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change.
Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.
This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.
New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody's Aaa, and Standard & Poor's AA+ (as of 10/18/2022). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value.
A full list of our awards is available here: ***************************************************************
All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022.
This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company's individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation.
New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity V1_AR10511_042023 SMRU 5021157.4 (Exp. 04.30.2024)
College Financial Representative, Internship Program
Durham, NC job
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!
Responsibilities
Our internship program mimics our full-time Financial Representative career, allowing you to:
Learn how to prospect and network to build your business and client base
Develop and execute on a business strategy
Call on potential clients and set meetings to understand their financial goals
Prepare plans and offer useful recommendations
Gain exposure to proprietary planning software platforms
Engage in weekly coaching, training, and development meetings
Receive Risk Product State Licensing: Life, Accident, and Health
Build life skills that create future career opportunities
As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.
#LI-Onsite
Qualifications
Are you a fit for this internship?
Full-time student; juniors and seniors preferred
Entrepreneurial ambitions and curiosity for sales
Highly involved on campus (leader, athlete, campus orgs, student government, etc)
Excellent time-management skills
Interest in financial literacy and planning tools
Business savvy and desire to increase critical thinking abilities
Compensation & Benefits
Performance-based earnings and revenue
Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)
Productivity Bonuses
Support for insurance licensing (life, health, DI, LTC)
Support for SIE, Series 6, Series 63 registrations (eligibility required)
About Us
For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives.
Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.
Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors
1
for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes.
As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.
Why join Northwestern Mutual
Fortune 500 company (2023)
Top 100 Internship Programs, Yello x WayUp (2022)
5.0+ million clients and growing
2
$257 billion retail investment client assets held or managed by Northwestern Mutual
3
Forbes' Best Employers for Diversity (2018-2021)
Unsurpassed financial strength
4
Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)
1
Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.
2
As of June 30, 2023
3
Combined client assets of NMIS and NMWMC as of June 30, 2023
4
Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)
Salary Range USD $500.00 - USD $1,000.00 /Yr.
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