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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $36,540 | $17.57 |
| 2 | Washington, DC | $36,308 | $17.46 |
| 3 | Boston, MA | $36,257 | $17.43 |
| 4 | Minneapolis, MN | $35,094 | $16.87 |
| 5 | New York, NY | $34,381 | $16.53 |
| 6 | Los Angeles, CA | $33,911 | $16.30 |
| 7 | Edison, NJ | $33,676 | $16.19 |
| 8 | Hartford, CT | $33,638 | $16.17 |
| 9 | Portland, OR | $33,241 | $15.98 |
| 10 | Portland, ME | $33,091 | $15.91 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $55,974 | $27 | - |
| 2 | Customer Account Executive | $49,893 | $24 | - |
| 3 | Customer Care Consultant | $46,893 | $23 | - |
| 4 | Customs Consultant | $45,153 | $22 | - |
| 5 | Marketing Representative | $43,745 | $21 | - |
| 6 | Wireless Care Representative | $43,224 | $21 | - |
| 7 | Customer Care Executive | $42,695 | $21 | - |
| 8 | Customer Service Expert | $42,185 | $20 | - |
| 9 | Customer Support Executive | $40,738 | $20 | - |
| 10 | Customer Liaison | $40,545 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $38,457 | $18 | - |
| 2 | Legg Mason | $36,529 | $18 | - |
| 3 | Prudential Financial | $36,094 | $17 | 2 |
| 4 | Northwestern Mutual | $35,127 | $17 | 17 |
| 5 | MassMutual | $34,814 | $17 | 14 |
| 6 | MetLife | $34,761 | $17 | 37 |
| 7 | Protective Life | $34,745 | $17 | - |
| 8 | Genworth | $34,611 | $17 | - |
| 9 | AIG | $34,552 | $17 | 3 |
| 10 | New York Life Insurance | $34,544 | $17 | 28 |
| 11 | Ameriprise Financial | $34,138 | $16 | 16 |
| 12 | Mutual of Omaha | $34,035 | $16 | 3 |
| 13 | M&T Bank | $33,636 | $16 | 19 |
| 14 | Huntington National Bank | $33,457 | $16 | 84 |
| 15 | Unum | $33,456 | $16 | - |
| 16 | Oaktree Capital Management | $33,320 | $16 | - |
| 17 | Citi | $32,599 | $16 | 11 |
| 18 | Ally Financial | $32,497 | $16 | - |
| 19 | Summit Credit Union | $30,125 | $14 | 8 |
| 20 | Berkshire Hathaway | $28,843 | $14 | 1 |