Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Work from home job in Huntersville, NC
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Work from Home - Need Extra Cash??
Work from home job in Hickory, NC
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Marketing Director
Work from home job in Cornelius, NC
The Woodland Group specializes in providing premier real estate opportunities across the southeastern United States, offering a diverse selection of mountain and waterfront properties ranging from one to over 100 acres. With a commitment to finding the perfect property for each client, The Woodland Group is dedicated to creating a seamless and personalized experience. Supported by a skilled team of real estate professionals, the company takes pride in helping clients discover their dream properties. Based in Cornelius, NC, The Woodland Group is known for its exceptional service and unparalleled expertise in the real estate industry.
Role Description
This is a full-time role on-site or remote (US based) located in Cornelius, NC for a Marketing Director. The Marketing Director will be responsible for developing and executing marketing strategies to effectively promote the company's real estate offerings. Daily tasks include overseeing market research, designing marketing campaigns, managing the marketing team, and ensuring sales alignment. The role also involves closely monitoring market trends, identifying opportunities, and enhancing the company's brand presence to ensure business growth and outreach.
What You'll Do
HubSpot Platform Ownership
Serve as The Woodland Group's HubSpot expert and primary administrator.
Manage workflows, lists, segmentation, lead scoring, agent processes, reporting, and overall data hygiene.
Ensure the platform supports fast-moving property releases and promotional timelines.
Deadline-Based Campaign Management
Plan, schedule, and execute marketing campaigns tied to one-day sales events and property launches.
Build detailed timelines and coordinate deliverables across sales, media, operations, and leadership.
Ensure all campaign assets (emails, landing pages, automation, forms) are delivered and deployed on time.
Anticipate bottlenecks and proactively remove roadblocks to meet strict deadlines. Especially when it comes to freelancers.
Lead Nurturing & Workflow Optimization
Create automated sequences for priority bookings, soft bookings, prospects, inactive prospects, and post-tour communication.
Continuously improve engagement through A/B testing, branching logic, and behavior-based segmentation.
Email Marketing Execution
Develop and schedule branded email announcements, tour reminders, updates, and follow-up emails.
Follow the Campaign Email Deadline Plan.
Maintain high deliverability and engagement while ensuring consistency with brand guidelines.
Support high-volume, high-urgency email deployments during peak sales periods.
Performance Reporting
Build dashboards to track appointment conversions, engagement, source attribution, and ROI.
Monitor campaign performance and make data-backed optimization recommendations.
Provide leadership and sales teams with clear, timely reports during launch cycles.
Cross-Platform Integration & Systems Management
This is a critical part of the role.
Connect and maintain integrations between HubSpot and key marketing tools, including:
SalesMessage (SMS communication + automated follow-ups)
Canva (brand-approved templates and creative asset management)
Webflow (landing pages, property webpages, forms, and tracking)
Mailchimp (legacy lists, syncing, migration, or supplemental sends as needed)
Calendly, Land.com, Meta Ads, Google Ads, and others
Adobe Creative Suite (Primarily Illustrator and Photoshop)
Figma Design (Preferred, but not required)
Ensure all platforms communicate correctly and reliably.
Troubleshoot sync issues, tracking errors, form connections, and data inconsistencies.
Maintain consistent branding, assets, and message flow across all tools.
Support the team by preparing templates, links, UTM tracking, and assets in the correct platform.
Keep SOPs updated for how each platform integrates into The Woodland Group's marketing ecosystem
Cross-Team Collaboration
Partner closely with sales teams to ensure smooth campaigns and timely communication.
Coordinate with media, design, and operations to streamline campaign production.
Act as the go-to HubSpot resource for troubleshooting and process enhancements.
Quality Assurance
Review all assets for accuracy-links, tracking, formatting, mobile responsiveness, and workflow logic.
Maintain compliance with communication laws and internal SOPs.
Uphold consistent Woodland Group branding and messaging.
What You Bring
2+ years of experience managing HubSpot Marketing Hub (required).
Experience running campaigns in deadline-heavy, fast-paced marketing environments.
Strong project management skills with the ability to prioritize multiple campaigns simultaneously.
Excellent communication and cross-department coordination abilities.
Analytical mindset with the ability to interpret data and improve performance.
High attention to detail and strong instinct for process, structure, and organization.
Experience in real estate/land sales/marketing preferred but not required.
Why You'll Love Working With Us
Mission-driven company helping families and individuals find their perfect piece of land.
Fast-paced, dynamic work with clear results and big wins.
Collaborative team with strong values and supportive leadership.
Opportunities for professional growth as the company expands nationwide.
Competitive compensation and flexible, remote work environment.
While this is currently a hands-on management role, it comes with significant growth opportunity. As The Woodland Group expands nationwide, this position is designed to evolve into a leadership role overseeing larger campaigns, systems, and eventually additional team members.
Remote Customer Care Associate
Work from home job in Hickory, NC
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Lead QA Auditor
Work from home job in Huntersville, NC
The Lead Auditor will play a critical role in ensuring the adequate implementation of the Structural Integrity Associates quality assurance program. The individual in this position will be expected to provide quality engineering support, perform surveillances, and lead and support internal and supplier quality assurance audits. As such, the individual should be able to qualify as a lead auditor under the Structural Integrity Associates quality assurance program within the first six months of hiring on with the company. The position will also involve the performance of contract review and approval, review to support project closeout, and support of the corrective action program.
Primary Responsibilities:
Plan and conduct comprehensive NQA-1 audits of nuclear processes to verify compliance with regulations, standards, and implementing procedures
Perform surveillances to monitor compliance with quality assurance standards
Follow-up on audit findings to ensure effective implementation of corrective actions
Liaise with organizational stakeholders to manage the corrective action process
Contribute to the development and improvement of quality program and procedures
Maintain certification as Lead Auditor in accordance with NQA-1
Review project packages against requirements in support of contract review and project closeout
Review calibration records to support project activities
Update approved suppliers list, performing annual and triennial updates, as applicable, to maintain associated supplier information
Knowledge, Skills, and Abilities:
Extensive experience with 10 CFR 50, Appendix B and NQA-1
Experience with the implementation of 10 CFR Part 21 is desired
Knowledge of commercial grade dedication
Familiarity with quality assurance program development, maintenance, and implementation is desired
Experience in an operating quality assurance organization is highly desired
Skilled in leading NIAC or NUPIC audits is highly desired
Experience with customer audits is desired
Knowledge in the performance of quality control inspections is desired
Problem solving, critical thinking, self-starter, with effective written and verbal communication
Minimum Qualifications:
Bachelor's degree and five years of nuclear experience, or Associate's degree and seven years of nuclear experience. At least five years of experience in leading nuclear quality assurance audits is desired.
Work Environment:
The position can be performed remotely, with at least 25% travel to perform audits and support customer audits as needed
If remote, the individual must be able to follow the remote work policies
Pay Range:
The expected salary range for this role in North Carolina is $117,000 - $125,000 annually. Exact pay will be commensurate with experience.
Export Control Notice:
Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110. Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE's Generally Authorized Destinations List: ***************************************************************************************************
About Us:
SIA is an engineering consulting firm serving various industries including Nuclear Power, Energy Services, Pipeline Integrity, and Critical Infrastructure. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation and a shared goal of building a safer world.
Why Work at SIA?
SIA offers a competitive salary and performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SIA also offers various paid time off including vacation, floating holidays, sick time, and parental leave.
Our employees also enjoy a comprehensive benefits program that includes the following:
Medical, dental, and vision insurance
Life Insurance and AD&D
Short-term and long-term disability
Health Savings Account with employer contribution
Flexible Spending Account for health care and dependent care
ID theft protection and credit monitoring
Structural Integrity Associates, Inc. is an equal opportunity employer.
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SIA does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SIA employees requesting a call, sit down, meeting, or email response.
Auto-ApplyEntry Level Sales Representative - 100% Commission
Work from home job in Hickory, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. This is a 1099 commission-only role with warm leads provided, remote work, and a pathway to leadership and agency ownership. We believe in personal development, time freedom, and building generational wealth through proven systems and mentorship.
Sales Outreach Coordinator - Remote - 1099 Commission Only
Work from home job in Huntersville, NC
Job Description
Most people never reach their potential-not because they aren't capable, but because no one ever hands them a clear path to climb.
If you're the kind of person who knows deep down you were built for more, but you're stuck building someone else's dream… Talent Find Professional exists for one reason:
To give driven people the roadmap, coaching, and tools to finally win on their own terms.
This role isn't about clocking in.
It's about taking ownership of your future with a proven system that rewards effort, grit, and follow-through.
If you've ever wanted:
More control over your time
More upside than a traditional job will ever allow
More meaning in the work you do
…then you're exactly who this opportunity is designed for.
What You'll Do (The Plan That Makes You the Hero)
Using our training and support system, you will:
Connect with individuals who have already asked for information
Walk them through a simple, structured process
Schedule and run consultations by phone or video
Help clients understand which protection options best fit their needs
Build long-term relationships by providing exceptional service
Follow a proven weekly routine that keeps you focused and winning
No cold calling. No chasing strangers.
Just real conversations with real people who requested help.
Who Thrives Here
You don't need experience - you need hunger.
If you bring the work ethic, we bring the strategy.
People succeed here when they are:
Competitive and internally driven
Coachable and willing to follow a winning system
Confident communicators on phone and video
Organized, consistent, and disciplined
Goal-oriented with a strong desire to grow personally and financially
If that sounds like you, you will likely dominate in this environment.
Compensation
This is a 1099 independent contractor role.
Compensation is commission-based, tied directly to performance.
There are three possible ways to earn:
Active income from helping clients
Passive income from ongoing client relationships
Leadership overrides as you grow and mentor others
There is no base salary, and income is not guaranteed - but effort is rewarded with real upward potential. We discuss what's possible financially in our interviews, however, there is no cap on income whatsoever.
Training & Support
Daily development calls
Step-by-step training resources
Leadership guidance
A clear advancement track
A community where winners are built, supported, and celebrated
You bring the intensity.
We bring the blueprint.
Requirements
Ability to pass a background check
Access to a phone, computer, and stable internet
Willingness to obtain a state license (we'll guide you through it)
Consistent weekly availability
Commitment to personal and professional growth
Your Next Step
If you're tired of being overlooked, underpaid, or stuck in a role that doesn't match your ambition…
If you want a chance to actually build something meaningful…
Then it's time.
Apply today, and bring the work ethic.
We'll show you how to turn it into results.
AI Engineering Intern, Computer Science
Work from home job in Davidson, NC
AI Engineering Intern, Computer Science BH Job ID: 3308 SF Job Req ID: 15843 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
PTL Future Force Early Talent Development Program - Computer Science Engineer Internship Location: Remote opportunity or onsite in Davidson, NC or Hampton, NJ Business Unit: Power Tools and Lifting Report to: SBU President and GM
Ingersoll Rand's Future Force Early Talent Development Program (ETDP) provides college juniors, seniors or graduate level students with challenging assignments within our Computer Science & Engineering function with intentions to become a permanent IR employee upon graduation. Our program is different because it has two consecutive summer internships and a permanent rotational engineering development program designed to support early career engineers through periodic, structured training and hands-on experiences. The program combines technical workshops, mentorship, and project-based learning to accelerate growth and prepare participants for future engineering functional roles such as; Computer Science, Mechatronics, Mechanical, Electrical, Systems and Software, R&D and Simulation learning.
Ingersoll Rand's Power Tool and Lifting internship program may begin with full-time or part-time (less than 30 hours per week) commencing immediately with a plan to go into Summer 2026 working full-time. This is a unique opportunity to work with the President of Power Tools and Lifting Division. We offer a lump sum housing stipend and a competitive starting hourly pay rate of $24.50 - $28.50 based on qualifications and experience.
To be a successful candidate for the PTL Future Force Program - Computer Science Engineer Internship , the qualifications and attributes outlined in the job description include:
Academic Requirements
* Major : Pursuing a BS/BA in Computer Science Engineering .
* Focus Areas : Strong emphasis on Artificial Intelligence (AI) and/or Cybersecurity .
* GPA : Minimum 3.5 GPA at the time of application.
Technical Skills & Responsibilities
* Assist in designing, developing, and testing AI models and algorithms
* Understand the business model of the SBU and develop recommendations for utilizing AI to create efficiencies in the organization using AI tools .
* Conduct research on emerging AI technologies : machine learning, deep learning, computer vision, NLP and deploy them in the organization while ensuring business case for the investments are delivered
* Work closely with the key leadership team and ensure socialization of the initiatives, buy in and recommend course of action based on feedback from the team. Ability to work and influence senior leaders in the business.
* Collaborate with cross-functional teams to integrate AI into product development.
* Analyze large datasets to improve model performance.
* Support development of AI prototypes and proof-of-concept applications .
* Document and present technical findings.
* Ensure ethical AI practices and data privacy compliance .
Program Commitment
* Participate in two internship terms (preferably summer of junior and senior years). Potential to commence on a part time basis in October/November with a plan to increase involvement throughout the year.
* Commit to 3 months minimum per internship.
* Based on evaluations, transition into a permanent role within the company.
Personal Attributes
* Resilience and adaptability, strong ambition to accelerate career with a fast-growing industrial company
* Strong learning orientation -eager to acquire and apply new knowledge.
* Demonstrated leadership skills -at least two examples (e.g., club officer, team captain, resident advisor).
* Geographic flexibility during and after the program.
At Ingersoll Rand, we think and act like owners - of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
Facility Engineer I, II, III, Sr.
Work from home job in Mooresville, NC
Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.
Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
A Day in the Life:
As a Facility Engineer, you will have daily interaction with facility Operations and Maintenance personnel to maintain safe operation, high reliability, and product specifications. In addition, you'll engage with operators to optimize operation of facility processes, control systems, and alarm management. Some of the projects and work you will be doing includes:
Completing life critical processes including MOCs, PSSRs, PHA, work planning, and Lockout/Tagout
Partnering with teams including facility personnel to maintain and improve Overpressure Protection and PSM documentation and records
Actively collaborating on project teams for capital expansion and improvement projects at the facility
Leading and implementing small-scale capital projects at the facility
Collaborating with engineering peers within the Tech Services team and across the company to share standard processes and complete enterprise initiatives
Actively seek continuous individual career development through leader engagement, stretch assignments and internal/external training
Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us.
Responsibilities/Expectations:
Performs a wide spectrum of moderately difficult assignments, requiring technical evaluation, innovation, and judgement while maintaining customer satisfaction
Works independently on mid-sized projects/technical assignments supporting operations
Maintains a strong understanding of industry and operational requirements
Demonstrates in-depth knowledge of safety requirements, produces results and meets goals
Exhibits proficiency in Company processes, policies, procedures, and guidelines established by organization and governing agencies
Prepares and delivers presentations to individuals
Interprets internal/external customer needs, assesses requirements and identifies responses
Works on a combination of engineering specialties covering more than one subject area
Collaborates with teams to ensure compliance, build improvement plans and meet training needs
Champions processes, procedures and safety standards
Other duties as assigned
Facility Engineer Sr
Education/Years of Experience:
Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum eight (8) years of multifaceted engineering experience in the natural gas or petrochemical industry
Preferred: Bachelor's Degree in Engineering and minimum seven (7) years of progressive engineering experience in the natural gas or petrochemical industry and PE Certification
Facility Engineer III
Education/Years of Experience:
Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license
Preferred: A minimum four (4) years of multifaceted engineering experience in the natural gas or petrochemical industry
Facility Engineer II
Education/Years of Experience:
Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license
Preferred: A minimum of two (2) years of engineering experience in the natural gas or petrochemical industry
Facility Engineer I
Education/Years of Experience:
Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license
Other Requirements:
Exhibits excellent organizational/interpersonal skills and deems safety an utmost priority
Proficiency in Microsoft Office Application and PC skills
Preferred: FE Certification
Preferred: Project Management experience
Travel up to 25% (maximum) to field locations as required
Why Choose Williams?
We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!
Competitive compensation
Annual incentive program
Hybrid work model - one work from home day each week for most office-based roles
Flexible work schedule for most field-based roles
401(k) with company matching contribution and a fixed annual company contribution
Comprehensive medical, dental, and vision benefits
Generous company-paid life insurance and disability benefits
A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
Healthcare and Dependent Care Flexible Spending Accounts
Paid time off, including floating and company holidays
Wellness Program with annual rewards
Employee stock purchase plan
Robust employee learning and development
High internal mobility (we promote from within)
Parental leave (we provide up to 6 weeks for each parent)
Fertility coverage and adoption benefits
Domestic partner benefits
Educational reimbursement
Non-profit donation matching contributions and time off to volunteer
Employee resource groups
Employee assistance programs
Technology to make our work more productive and collaborative
Regular employee engagement surveys and feedback processes
Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit ************************************************
Education Requirements:
Skill Requirements:
Competency Requirements:
Auto-ApplyRegion Technical Director for (WEST) Remote
Work from home job in Mooresville, NC
Job Description
Region Technical Director (West)
Join Intelas, a Compass One Healthcare company.
Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime-so clinicians can focus on care, not equipment issues.
We support nearly 4,500 healthcare sites nationwide-from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today's rapidly evolving healthcare environment.
Join Intelas-where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.
Explore more at intelashealth.com.
Job Summary
This role is responsible for the leadership, support, and development of the West Region DI service team, to ensure expert service of diagnostic imaging equipment and customer satisfaction.
This includes training, mentoring, technical support, monitoring/leading escalations, cost productivity, and driving self-service capability.
JOB DUTIES AND RESPONSIBILITIES:
The essential functions of the job include but are not limited to the following:
Customer Relations
Display effective customer service, maintain good personal relationships with fellow workers, nursing and medical staff, vendors, manufacturers, and the public.
•Proven track record of solving difficult problems; ability to handle difficult situations.
•WorkJOB SUMMARY:
with, promote vendor relationships to ensure service delivery requirements are met.
•Maintain an effective line of communication with field leadership for service escalations.
Operation Excellence
•Strong work ethic and ability to work as a member of a team.
•Demonstrate and reflect a commitment to the mission and values of the company.
•Contribute to strategy and actively engage in service events for major repairs such as glassware to optimize service cost and delivery.
•Demonstrate advanced troubleshooting capability for multi-modality, multi-OEMs.
•Monitor area of responsibility for service delivery, profitability, and recommend solutions.
•Assist region teams with developing service delivery plans. Supports QA/RA to ensure compliance with company, ISO, and governmental policies.
•Provide technical support via phone, written (email or other) and on- site, as needed.
Administration
•Research and initiate orders for repair parts, working with the supervisor and/or the Technical Resource Center; demonstrate ability to effectively find second-source parts.
•Learn, understand, and comply with all government, regulatory, industry, company, and client Policies and Procedures, and subsequent updates.
•Good organization and time management skills.
•Perform other duties as assigned.
QUALIFICATIONS:
Education:Bachelor's degree in biomedical engineering or other related technical discipline or an equivalent combination of education and experience required.
Experience:Ten (10) years multi-vendor/multi-modality DI service experience.
KNOWLEDGE, SKILLS and ABILITIES:
•Multi-modality, multi-OEM technical expertise.
•Ability to lead thru influence.
•Able to collaborate and cooperate in a team environment to achieve assigned goals and objectives, take direction and proactively complete assignments.
•Ability to work independently with minimal supervision.
•Ability to prioritize, organize and handle multiple projects and activities simultaneously.
•Ability to effectively write, create, and present information and respond to questions.
•Competent in three or more imaging modalities, expert in at least one of the following: XR, CT, MR, NM, cath labs. Able to work independently to complete PM's and expert troubleshooting. Ability to train others in these areas of expertise.
•Demonstrated knowledge of regulatory requirements & ISO standards.
•Ability to work remote (remote diagnostics, remote troubleshooting, and technical support) and travel nationally when needed.
SPECIAL REQUIREMENTS:
•Ability to travel up to 60% of the time to customer sites, meetings, and training as required.
•Available for after hours and weekend support as needed.
•This is a remote role which requires travel to client sites within the West Region. Location preferences include but not limited to: Texas, California, Washington, Illinois
Apply to Intelas today!
Intelas is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Intelas are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Intelas maintains a drug-free workplace.
Program Manager
Work from home job in Mooresville, NC
Engage2Excel is actively looking for a dynamic person to join our Client Services department. This is a remote position; however, you will be required to attend in-person training at our office during your first two weeks of employment. We are always on the lookout for motivated Team members who enjoy providing quality customer service in addition to ideas with a collaborative environment to maximize effectiveness! We rely on open-minded individuals, who will bring value to our organization. We offer a creative and enthusiastic work environment to encourage the open exchange of ideas and forward-thinking initiatives. If you believe this is you, we want you on board!
Key Roles & Responsibilities
Own day-to-day customer satisfaction for assigned accounts by managing client relationships, resolving issues, handling escalations, and ensuring programs meet customer expectations.
Serve as the primary point of contact for clients and recipients, communicating on order status, returns, changes, inquiries, and issue resolution.
Proactively manage and monitor all aspects of customer programs, including data accuracy, reporting, surveys, website content, communications, and fulfillment timelines.
Oversee order lifecycle activities such as returns, replacements, substitutions, approvals, and coordination with production and purchasing teams to ensure timely and accurate delivery.
Review and validate operational and financial outputs, including daily reports, backorders, holds, and customer invoices, ensuring accuracy and compliance with client requirements.
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
To be successful in this role, you will have:
3+ years of customer service experience required with proven ability to deliver a high degree of customer satisfaction.
Proficiency in use of Microsoft, specifically Word, Excel and Outlook.
This position requires 3-6 months training to become proficient in all phases of job.
Why join the E2E Group? Top reasons to consider aligning your career with our company.
We have a great team, and we work hard together toward common goals and with a passion for excellence.
We value your contribution to our success and provide a competitive salary as well as a complete recognition and rewards program!
We care about your health and well-being and offer an employee assistance program, extended health care benefits.
Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.
Ongoing training throughout the year as well as inspiring leaders and colleagues who will lift you up and help you grow
A day off which promote community involvement
We value Security, which is why we require applicants to complete a background check assessment.
Our Employee Value Proposition ensures you work in an environment where passion meets purpose, innovation thrives, and every team member is empowered to make a meaningful impact.
Customer Service Representative - 50k-60k/Year - Work From Home
Work from home job in Newton, NC
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Telehealth Therapist or Counselor
Work from home job in Gastonia, NC
Telehealth Counselor / Therapist Opportunities - Supplemental or Full Time
Job Details:
Fully remote work
Flexible hours
No administrative tasks
Weekly pay
Compensation / Benefits:
Competitive Supplemental & Full Time pay
Monthly health stipend
Free virtual therapy
Position Requirements:
Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist)
Ability to practice independently
(LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)
Remote Policy Advisor
Work from home job in Gastonia, NC
Job Description
allows you to work from home while assisting families with meaningful decisions.
You'll review coverage options with clients in structured virtual appointments.
You will meet inbound prospects and support their enrollment process.
What We Provide
Training & mentorship (no experience required)
Access to reputable insurance carriers
Optional third-party benefits and incentive opportunities
Remote work with flexible scheduling
Trips, bonuses, and optional benefits are performance-based and not guaranteed.
Requirements
Life Insurance License (or willing to obtain - state timelines vary)
Authorized to work in the U.S.
Must pass a background check
Self-motivated and comfortable working independently
Prior sales, service, or leadership experience is helpful but not required
Compensation
Commission paid directly by partnered carriers
Earnings are based on individual sales performance
Opportunities for higher commission tiers and bonuses based on results
How to Apply
If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.
Cost Manager / Quantity Surveyor - Data Center Construction
Work from home job in Maiden, NC
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success.
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.
Job Description
Turner & Townsend is seeking a Cost Manager / Quantity Surveyor to join our team supporting a major data center expansion project in North Carolina. This role offers an exciting opportunity to contribute to a large-scale, mission-critical program that emphasizes sustainability and cutting-edge technology.
We are looking for a construction professional with cost management skills who can operate in a client-facing environment. This position is ideal for someone with a background in project engineering or early-mid stage cost management who is ready to take the next step in their career.
To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role.
This role offers a hybrid work schedule, requiring three days per week onsite at the project location in Maiden, NC (approximately 35 miles south of Charlotte), with the flexibility to work remotely two days per week.
Responsibilities:
Support cost management activities across the project lifecycle, with a focus on estimating, budgeting, and cost control during construction.
Prepare and maintain cost plans and budgets aligned with project objectives.
Assist with cost analysis, value engineering, and identification of cost-saving opportunities.
Monitor actual costs against forecasts, track variances, and support corrective actions.
Review and validate change orders and variations, ensuring compliance with contractual terms.
Prepare cost reports and financial summaries for stakeholders.
Contribute to procurement support, bid analysis, and contract administration.
Maintain compliance with internal systems and client requirements.
Build strong relationships with clients, contractors, and internal teams to ensure successful delivery.
Coordinate with project controls and scheduling teams to align cost forecasts with progress updates.
Support risk and contingency tracking, ensuring accurate reporting and mitigation strategies.
Assist in benchmarking and maintaining historical cost data for continuous improvement.
Participate in stakeholder meetings, providing clear and concise cost updates.
Help implement cost management tools and processes to improve efficiency across the program.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Qualifications
This role offers a hybrid work schedule, requiring three days per week onsite at the project location in Maiden, NC (approximately 35 miles south of Charlotte), with the flexibility to work remotely two days per week.
Bachelor's degree in Quantity Surveying, Construction Management, Engineering, or related field.
4+ years of experience in estimating, cost management, or project controls within construction.
Exposure to large-scale or mission-critical projects (data centers, high-tech facilities, industrial builds preferred).
Strong analytical skills and attention to detail.
Familiarity with cost planning tools and software (e.g., CostX, Bluebeam, Procore, or similar).
Excellent communication and collaboration skills.
Understanding of construction methods and cost structures; MEP knowledge is a plus.
Additional Information
*On-site presence and requirements may change depending on our client's needs.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at ************************** and **********************
All your information will be kept confidential according to EEO guidelines.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Specialist II TIS System Architect
Work from home job in Gastonia, NC
Employee Type:
Regular-Full time
Union/Non:
We have a great opportunity for a Specialist II TIS System Architect to join our team in Gastonia North Carolina USA.
Enbridge Gas now serves over 655,000 customers in 28 counties in North Carolina. We have safely provided customers with reliable and affordable natural gas service for almost a century.
Gastonia North Carolina office has started an exciting project to streamline multiple technologies. Learn more about our natural gas infrastructure across the state and work on projects to integrate, upgrade, expand and modernize our infrastructure.
The Specialist II TIS System Architect drives various technology initiatives for the existing portfolio of Architecture, solutions, services, and supporting technologies including modern cloud-based systems and solutions within Enbridge.
We offer opportunities for growth, a competitive benefits and pension plan, and generous time off. We'd love to hear from you! Apply today to this excellent opportunity with us! #joinourteam
Please note: This position is in Gastonia North Carolina working 3 days in the office and 2 days at home.
What You Will Do:
Lead the design and development of end-to-end technical solutions, including system architecture, integration patterns, data models, and infrastructure requirements.
Create architectural diagrams, documentation, and standards for system design and development.
Design, develop, test, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), Aura Components, and SOQL/SOSL.
Implement and configure standard Salesforce features including Workflow Rules, Process Builder, Flow, Validation Rules, Approval Processes, Custom Objects, Fields, and Page Layouts.
Integrate Salesforce with external systems using REST/SOAP APIs, Platform Events, and other integration technologies.
Hands-On experience integrate with cloud platform.
Write efficient, testable, and maintainable code, adhering to established coding standards and best practices.
Write clean, well-documented, and efficient custom code (PHP, Jython, Python) for new features, modules, and applications.
Collaborate closely with product managers, designers, front-end developers, and QA engineers to understand requirements and deliver high-quality solutions. Develop and maintain robust APIs (RESTful/SOAP) integration with other systems.
Who You Are:
University / College Degree or Diploma in Computer Science, Computer Engineering, Data Analytics or related discipline
Minimum of seven (7) years of progressively responsible experience in a leadership role within a medium to large organization with a broad range of technical, strategic and managerial roles
Excellent project management and organization skills
Excellent interpersonal, oral and written communication skills
Knowledge of corporate strategic planning, development and implementation of IM/IT standards and best practices
Knowledge of Agile SCRUM methodology and software development life cycle and their use in off the shelf, hosted or custom developed application environments
Ability to multi-task, work under pressure, meet deadlines and effectively prioritize
Highly developed organizational skills to prioritize tasks and complete work within defined timeframes in a fast-paced program environment
Working Conditions:
Office environment
Stress levels can be above normal as the work is highly visible and decisions affect all integrated processes associated with new or changed business or operations
Travel, e.g., 5 to 10 times per year between Enbridge regions/office locations
May be required for after hours for critical deadlines working with AMS and other technology partners
Enbridge Flex-Work Program
Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid
At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************.
Information For Applicants:
Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit ****************
Auto-ApplyJoin Our Legacy: Protecting Families Since 1951 - Work From Home
Work from home job in Huntersville, NC
Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals. In 2020, we transitioned to 100% virtual. Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:• Converse virtually with clients, weaving financial strategies that empower.• Cultivate client bonds that stand the test of time.• Ride the crest of industry trends, fortifying your knowledge.• Work alongside a dynamic remote team, where collaboration is the heartbeat of success.
What We Offer:• Work virtually, from anywhere• Comprehensive training provided• A fun, energetic, and positive team environment• Rapid career growth and advancement opportunities• Weekly pay• Residual Income
Responsibilities:• Calling and receiving calls from clients• Scheduling appointments with clients who request our benefits• Presenting and explaining insurance products and benefits packages virtually• Completing applications for insurance products• Attending ongoing, optional training sessions
*All interviews will be conducted via Zoom video conferencing
Auto-ApplyBusiness Dev/Outside Sales
Work from home job in Cornelius, NC
Replies within 24 hours About Us: HomeSmiles are an exciting and rapidly growing nation wide franchise in the Home Services/Property Maintenance industry seeking a motivated and results-driven Business Development Professional to join our team. This is a fantastic opportunity for an experienced sales professional looking to play a pivotal role in driving commercial sales, specifically within the Home Owners Associations (HOA) and Property Management sectors.
Role Overview: The Business Development Representative will be responsible for building and nurturing relationships with Home Owners Associations (HOAs) and Property Management Companies throughout the Charlotte, NC and surrounding areas. The successful candidate will be a self-starter who thrives in a performance-based environment and is driven by achieving sales goals and delivering results.
Key Responsibilities:
Develop and execute a strategic sales plan to target and engage companies in the local market.
Build long-term relationships with key stakeholders.
Identify new business opportunities and drive the sales process from lead generation to closing.
Meet with potential clients in person to present our franchise services, solutions, and value proposition.
Collaborate with the marketing team to align sales and promotional efforts.
Continuously track and report on sales performance, goals, and key metrics.
Provide ongoing support and service to clients post-sale, ensuring satisfaction and fostering retention.
Represent the brand professionally at local events, networking meetings, and industry functions.
Qualifications:
Proven experience in business development, sales, or account management; preferably in HOA or Property Management sales.
Self-motivated, results-oriented, and able to work independently.
Strong communication and negotiation skills, with the ability to build and maintain relationships.
Ability to handle a 100% commission-based compensation structure with a performance-driven mindset.
Local to the Charlotte, NC area and able to attend in-person meetings with potential clients.
Experience with CRM software and sales tracking is a plus.
A passion for growth and a desire to contribute to the success of a fast-growing franchise.
Compensation:
100% commission-based compensation.
Performance-based bonus structure.
6-12 month performance evaluation for base pay.
Flexible work from home options available.
Compensation: $25,000.00 - $70,000.00 per year
Join our HomeSmiles Team and help keep families safe.
HomeSmiles is a single solution to all of our client's property maintenance needs, including dryer vent cleaning, window washing, gutter cleaning, pressure washing, and so much more!
Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.
Auto-ApplyDirector, Vendor Performance Management (Cox Automotive Fleet Client Solutions and Delivery)
Work from home job in Cherryville, NC
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Director, Client Relationship Management
Management Level
Director
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 25% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $131,600.00 - $219,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
*** Preferred locations for this position are Cherryville, NC; Indianapolis, IN; or Atlanta, GA. However, candidates in other locations will be considered with an increased travel requirement of up to 35%.
The Director, Vendor Performance Management leads the strategic development and operational execution of Cox Automotive's Service Provider Network (SPN), a critical component of the Mobility division. This role is responsible for shaping and scaling a digitally connected, data-driven service ecosystem that supports nationwide vendor relationships, ensures compliance, and delivers exceptional client experiences. The Director will drive innovation in service delivery, optimize vendor management, and lead cross-functional initiatives to elevate operational efficiency and customer satisfaction.
Responsibilities:
Define and execute the long-term vision for SPN operations, aligning with broader organizational goals.
Lead transformation initiatives to evolve SPN into a high-growth, scalable model using proprietary fleet technology and automated service platforms.
Serve as the executive sponsor for service provider advocacy, representing the voice of the provider at the highest levels of the organization.
Develop and implement a comprehensive performance management framework for service providers, including setting clear KPIs, service standards, and compliance requirements.
Regularly assess service provider performance using data-driven analytics, customer feedback, and operational metrics; identify underperforming vendors and initiate corrective action plans.
Facilitate quarterly and annual performance reviews with service providers, ensuring alignment with organizational goals and continuous improvement initiatives.
Recognize and reward high-performing service providers, fostering a culture of excellence and partnership across the network.
Oversee day-to-day SPN operations including vendor onboarding, insurance compliance, dispute resolution, and service delivery.
Collaborate with internal teams (Product, Sales, Finance, Customer Care) to ensure seamless integration and execution of SPN services.
Lead resolution of complex vendor issues, ensuring root cause analysis and sustainable solutions.
Act as a trusted advisor to business executives and external partners, driving by-in and strategic alignment.
Manage and mentor a team of SPN specialists and operational staff, fostering a culture of innovation, accountability, and continuous improvement.
Oversee budget planning and resource allocation for SPN operations.
Ensure profitability and operational efficiency across legacy and new service provider engagements.
All other duties as assigned.
Required Experience & Specialized Knowledge and skills
Minimum
Bachelor's degree in a related discipline and 10 years' experience in a related field (fleet maintenance, fleet services, etc.). The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience in a related field; or 14 years' experience in a related field
5+ years' experience in a management or leadership role
Proven track record in scaling vender networks, management compliance, and leading cross-functional teams.
Expertise in process improvement, operational excellence, and change management.
Strong executive communication, negotiation, and relationship-building skills.
Demonstrated ability to thrive in a dynamic, fast-paced environment.
Preferred
Degree in related discipline strongly desired
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
Auto-ApplyProv Network Relations Supervisor-Physical Health (Remote-NC)
Work from home job in Gastonia, NC
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Location: Available for any Partners' NC locations; Remote option in NC or within 40 miles of NC border
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position:
The Provider Relations Physical Health Supervisor provides oversight and supervision to a team of Provider Account Specialists responsible for supporting relationships for providers in the Partners Health Management Network that primarily provide services to Physical Health Providers. This position is expected to build and sustain strong working relationships with cross functional departments, physical health plan partners, both physical and behavioral health providers, and essential providers. The Physical Health Provider Network Relations Supervisor supports successful operations of primarily physical health providers but also providers who deliver both physical and behavioral health services, and essential health providers within our healthcare delivery model. This position assists and promotes problem solving, communication, excellent customer service, process improvement and education/development. The position requires inter and intra departmental collaboration on projects, business development, network requirements, network expansion and fortification including knowledge of care management, contracting, value-based programs along with state and departmental reporting. Managed Care experience in the State of North Carolina is desired.
Role and Responsibilities:
Network Support and Development
Supervise and provide oversight to provider account specialists to support the needs of primarily Physical Health Providers but can include Behavioral Health and Essential Health Providers in the Partners Health Management Network.
Assist Physical Health Provider Network Relationship Manager in needed training and/or consultation related to provider issues.
Provide assistance with value-based and fee-for-service provider contracting.
Assist in development and enhancement of the provider network through engagement with Physical Health providers both in and out of the Partners Health Management network.
Work collaboratively with internal departments to increase knowledge and development opportunities for the network.
Provide technical assistance and guidance as necessary to Provider Account Specialists and Physical Health providers in the network.
Create reports as requested or needed for support of the provider network.
Provide support and assistance to the Physical Health Provider Network Relationship Manager.
Provide strong and comprehensive support in the area of Physical Health to ensure the best potential outcomes for the Physical Health providers and members.
Provider Relations
Ability to establish and maintain relationships with providers in and out of the network.
Facilitate and provide assistance as requested by both providers and other internal departments to mitigate provider issues or concerns.
Participate in provider meetings across the agency when appropriate or needed to foster and support the relationship between providers and Partners Health management.
Serving as a resource to other departments within the organization on provider-related issues.
Coordinate/attend meetings with providers and internal staff.
Participating in Provider Forums as requested and providing technical support and assistance to Provider Council as needed
Assist the Physical Health Provider Network Relationship Manager by participating in internal workgroups that involve Physical Health providers.
Collaborate with all levels of the organization including Executive Leadership Team, Departmental Directors, and Managers to assist with problem resolution.
Enhance relationships with providers by assisting in investigating, documenting, and resolving provider issues and concerns.
Knowledge, Skills and Abilities:
Considerable knowledge of the laws, regulations and policies that govern the program
General knowledge of Physical Health business practices, rules, and regulations
Exceptional interpersonal and communication skills
Strong problem solving, negotiation, arbitration, and conflict resolution skills
Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint
Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements
Demonstrated ability to lead and manage workload distribution.
Ability to make prompt independent decisions based upon relevant facts
Ability to establish rapport and maintain effective working relationships
Ability to act with tact and diplomacy in all situations
Ability to maintain strict confidentiality in all areas of work
Education/Experience Required: Bachelor's Degree in mental health, public health, social work, psychology, education, sociology, business, or public administration and five (5) years of experience in a community, business, or governmental program in health-related fields, social work or education including experience in network operations, provider relations, and management experience. Three (3) three years of supervisory, consultative, or administrative experience. A combination of relevant experience may be considered in lieu of a bachelor's degree.
NC Residency is required.
Education/Experience Preferred: Master's Degree and two(2) years' experience directly interacting in clinical environment.
Licensure/Certification Requirements: None
Auto-Apply