As line managers, they oversee other employees and the business operations while reporting to a higher manager. They play a significant role in the operation of the business from supervising and managing workers daily and acting as a link to upper management and employees. It is part of their responsibility to recruit and hire talent to fill team positions, provide training and learning to new hires, and ensuring that the employees are doing their jobs effectively and efficiently.

Line Manager Responsibilities

Here are examples of responsibilities from real line manager resumes representing typical tasks they are likely to perform in their roles.

  • Lead the team in successfully meeting FDA and GMP requirements.
  • Manage project developing integration and process flows for fab expansion doubling the area and moving to a larger wafer.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Define and enforce GMP's to subordinates.
  • Train in FDA standards for food industry.
  • Establish and measure KPI's ensuring all departments maintain the highest levels of performance.
  • Focus operations on meeting and exceeding company goals as well as tracking performance against customers' KPI's.
  • Develop risk mitigation strategies in response to medical operations contingencies as well as interact with NASA Medevac providers and DOD.
  • Keep up-to-date production, downtime, changeover, preventative maintenance, training and other records; ensure compliance with FDA inspections.
  • Used POS systems and Microsoft programs need for the business as well as using online programs to generate information to corporate.
  • Direct public relations, production of POS materials, advertising, promotions, wholesale equipment pricing, and monthly equipment promotions.
  • Maintain QS-9000 and ISO certification requirements
  • Lead multiple Kaizen implementation events.
  • Keep equipment operating by enforcing operating instructions troubleshoot breakdowns.
  • Inspect equipment for preventative maintenance and troubleshoot equipment for emergency repairs.

Line Manager Skills and Personality Traits

We calculated that 11% of Line Managers are proficient in Client Facing, Continuous Improvement, and Service Line. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Line Managers that have these skills listed on their resume here:

  • Client Facing, 11%

    Conducted key client facing meetings and resolving conflicts within project team.

  • Continuous Improvement, 7%

    Initiated regular meetings with Quality Management in an effort to drive for continuous improvement and maintain open lines of communication.

  • Service Line, 6%

    Collaborated with Service Line Directors to develop physician satisfaction action plans

  • Customer Satisfaction, 6%

    Eliminated the lost problem and lack of accountability regarding problem ownership resulting in higher customer satisfaction and faster problem resolution time.

  • Direct Reports, 5%

    Conducted performance appraisals and developed individual development plans for all direct reports.

  • Process Improvement, 4%

    Performed frequent reviews of Operating Procedures-identifying and implementing process improvement recommendations to mitigate risk and avoid gain/loss situations.

Most line managers list "client facing," "continuous improvement," and "service line" as skills on their resumes. We go into more details on the most important line manager responsibilities here:

  • The most important skills for a line manager to have in this position are communication skills. In this excerpt that we gathered from a line manager resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a line manager in order to "establish and drive communication rhythm with key stakeholders at the customer end, customer relationship management. "
  • While it may not be the most important skill, we found that many line manager duties rely on leadership skills. This example from a line manager explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways line managers are able to utilize leadership skills: "direct influence on coaching and developing direct reports; nine directs were successfully promoted into leadership roles. "
  • Line managers are also known for management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a line manager resume: "top executives must shape and direct the operations of an organization" We also found this resume example that details how this skill is put to the test: "originated management systems for cost analysis, financial planning, wage and salary administration and job evaluation. "
  • A line manager responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives need to identify and resolve issues within an organization" This resume example shows how this skill is used by line managers: "managed customer relations consistently and effectively, and provided positive conflict resolution during extreme and challenging situations. "
  • Another common skill for a line manager to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. A line manager demonstrated the need for this skill by putting this on their resume: "managed 24/7 operations of multiple production lines to ensure compliance with customer's specifications and deadline requirements. "
  • See the full list of line manager skills.

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    What Assistant Manager Of Operationss Do

    An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

    We looked at the average line manager annual salary and compared it with the average of an assistant manager of operations. Generally speaking, assistant managers of operations receive $738 lower pay than line managers per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both line managers and assistant managers of operations positions are skilled in customer satisfaction, direct reports, and process improvement.

    As far as similarities go, this is where it ends because a line manager responsibility requires skills such as "client facing," "continuous improvement," "service line," and "iso." Whereas a assistant manager of operations is skilled in "cash handling," "store associates," "cleanliness," and "pos." So if you're looking for what truly separates the two careers, you've found it.

    On average, assistant managers of operations reach similar levels of education than line managers. Assistant managers of operations are 1.2% less likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a General Manager Of Operations?

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    Now we're going to look at the general manager of operations profession. On average, general managers of operations earn a $33,116 higher salary than line managers a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both line managers and general managers of operations are known to have skills such as "continuous improvement," "direct reports," and "process improvement. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that line manager responsibilities requires skills like "client facing," "service line," "customer satisfaction," and "qa." But a general manager of operations might use skills, such as, "customer service," "develop team," "financial statements," and "logistics."

    On the topic of education, general managers of operations earn similar levels of education than line managers. In general, they're 2.5% more likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

    How an Operations Manager, District Compares

    A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.

    Let's now take a look at the operations manager, district profession. On average, these workers make higher salaries than line managers with a $25,168 difference per year.

    While looking through the resumes of several line managers and operations managers, district we discovered that both professions have similar skills. These similarities include skills such as "customer satisfaction," "direct reports," and "process improvement," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from line managers resumes, they are more likely to have skills like "client facing," "continuous improvement," "service line," and "qa." But a operations manager, district might have skills like "oversight," "succession planning," "team training," and "store management."

    Operations managers, district are known to earn similar educational levels when compared to line managers. Additionally, they're 1.3% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

    Description Of a Service Operations Manager

    Service operations managers are responsible for overseeing all aspects of service-oriented businesses. Typical duties of a service operations manager include hiring, training, and managing employees, developing and approving organizational policies and budgets, and managing all aspects of marketing. Additional duties include ensuring the successful and effective management of productivity, labor and quality control, communicating job expectations, and planning and reviewing compensation actions. Service operations managers are also expected to analyze space and employee requirements and process workflow, and to ensure that a safe and healthy work environment is maintained.

    Now, we'll look at service operations managers, who generally average a higher pay when compared to line managers annual salary. In fact, the difference is about $26,405 per year.

    While their salaries may vary, line managers and service operations managers both use similar skills to perform their jobs. Resumes from both professions include skills like "continuous improvement," "customer satisfaction," and "direct reports. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a line manager might have more use for skills like "client facing," "service line," "qa," and "career development." Meanwhile, some service operations managers might include skills like "customer service," "patients," "related training," and "service operations" on their resume.

    The average resume of service operations managers showed that they earn similar levels of education to line managers. So much so that the likelihood of them earning a Master's Degree is 2.3% more. Additionally, they're less likely to earn a Doctoral Degree by 0.4%.