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Quality Assurance Manager jobs at Lineage Logistics

- 116 jobs
  • Paralegal & Risk Management Coordinator

    Schafer Richardson 3.8company rating

    Minneapolis, MN jobs

    Schafer Richardson, LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio. The primary focus of the Paralegal & Risk Management Coordinator is to assist the in-house General Counsel and Legal Department as needed with real estate transactions, corporate record-keeping, lease administration, and other support duties. In addition, the Paralegal & Risk Management Coordinator will be responsible for overseeing the company's risk management process in assessing and identifying risk and exposure to the company as well as ensure consistent processes. Essential Duties and Responsibilitiesincluded below. Other duties may be assigned as needed. REAL ESTATE TRANSACTIONS: Prepare drafts of lease agreements, purchase agreements, addendums, closing docs, and other real estate and corporate contracts Update reports at time of sales/acquisitions Organize lender approval process Corporate recordkeeping including document and file management, preparation of written actions and corporate minutes, and maintaining accurate time records Support internal departments as necessary (i.e. preparing tenant welcome letters, construction reminders) Oversee transactional due diligence activities including title and survey review Maintain and execute critical timeline, circulate, and calendar Maintain Legal Matter Management system. Provide departmental administrative support such as supporting executions of documents in person or via Docusign, managing department financial matters, and providing general administrative support to team members. Prepare comprehensive closing checklists, file Electronic Certificate of Real Estate Value (eCRV), and coordinate internally and externally to achieve efficient closings Review and prepare general correspondence as well as perform other clerical duties as necessary such as scheduling appointments, providing information to callers, handling incoming and outgoing mail Manage property tax appeal process Review and research real estate transactions and company policies, as needed RISK MANAGEMENT: Facilitate incident reports for possible losses. Establish organization-wide risk management policies and procedures. Make recommendations to General Counsel and implement modifications as needed. Conduct internal training as needed. Provide support, direction, and guidance to Risk Management Associate as needed. Ensure that risk management procedures are being followed. Escalate risk management issues to General Counsel when appropriate. Knowledge, Skills and Other Abilities: Outstanding level of professionalism and ability to represent Schafer Richardson to the community and communicate that culture consistently through all relationships. Ability to effectively communicate both inside and outside of the organization Strong problem-solving and analytical skills Excellent judgment, decision-making, and analytical skills Thorough understanding of policies and best practices of risk management Computer proficiency required including a strong working knowledge of Excel, Word, and Outlook Strong technical aptitude Self-motivated and able to work independently Strong attention to detail High level of integrity and dependability required Highly organized and able to effectively multitask, juggle competing priorities, and meet deadlines Must maintain confidentiality of all matters relating to the company Experience/Education Requirements Associate or bachelor's degree in related field preferred Paralegal certification, preferred Risk Management certification is a plus Minimum of 5 years of experience as a commercial real estate paralegal Position requires verification of employment eligibility to work in the U.S. Experience with contract law Yardi experience helpful Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position, moving about the office to access file cabinets, varying office locations, office machines, constantly operating a computer and other office productivity machinery (i.e. computer, copy, fax and printer). Occasionally positions self to work atop, under or traverse company rooms and or equipment. The person in this position frequently communicates with staff, vendors and customers and must be able to exchange and communicate accurate information in these situations. The employee must occasionally lift and/or move up to 15 pounds. TRAVEL 0%
    $37k-55k yearly est. 1d ago
  • Manager - Quality Assurance - Port Jervis Quality Salary Indirect

    Kdc/One 4.7company rating

    Port Jervis, NY jobs

    Title: Manager, Quality Assurance Reports to: Director, Quality Department: Quality Assurance Supervises: QA hourly and salaried support staff The position requires skills necessary for auditing, writing investigations, non-conformance reports, corrections, corrective actions, and document control updates. The ideal candidate must understand and implement all cGMP and other related regulatory requirements. Primary Responsibilities/Accountabilities: * Ensuring all non-conformance investigations are complete, are properly closed out, and documented as per procedure, ensuring overall procedural compliance. * Participates in the site Internal Audit program and external regulatory and customer audits. Reports on audit findings, assigns findings to area owners, and tracks and facilitates the closure of findings in a timely manner. * Trends complaints, non-conformances, investigations, and laboratory OOS investigations, providing explanation for the significant trends, and calling out when action is required to improve trends. Manages multiple tracking spreadsheets and communications with assigned owners. * Creates and updates procedures, work instructions, forms, and job aids, when required. * Performs other duties as necessary. * Lead investigation and resolution of issues; define problems, identify root causes, and implement corrective and preventive actions. * Facilitate customer audits and lead corrective/preventive actions to address findings. * Drive improvements to company systems, processes, and procedures to resolve and prevent issues related to specifications, validations, manufacturing, and product release. * Provide Quality leadership; make and guide decisions that ensure products meet customer and regulatory requirements. * Any other special projects and duties at the discretion of the Director, Quality. Knowledge, Skills, and Abilities: * Excellent problem solving, analytical, oral, and written communication skills. * Strong investigative skills. * Good organizational skills with the ability to multi-task. * Knowledge of cGMP practices, of quality laboratory practices and processes, and current FDA guidelines. * Demonstrates attention to detail. * Display high standards of ethical behavior. * Works with minimal supervision. * Skilled in the use of computers, particularly word processing software. * Flexible to constantly changing priorities. Qualifications: * BA/BS degree in a science related field preferred. * Minimum of 2 years working in a Quality role in a manufacturing environment. * Demonstrated ability to manage multiple projects simultaneously and set priorities. * Team oriented with excellent written and verbal communication skills. * ASQ CQE (American Society for Quality, Certified Quality Engineer (desirable).
    $79k-114k yearly est. 8d ago
  • Quality Assurance Audit Manager

    Truist 4.5company rating

    Charlotte, NC jobs

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. **Preferred Qualifications:** 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $99k-128k yearly est. 60d+ ago
  • Quality Assurance Audit Manager

    Truist 4.5company rating

    Charlotte, NC jobs

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. **Preferred Qualifications:** 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $99k-128k yearly est. 60d+ ago
  • Quality Assurance Audit Manager

    Truist Bank 4.5company rating

    Charlotte, NC jobs

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. Preferred Qualifications: 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $99k-128k yearly est. Auto-Apply 60d+ ago
  • Manager II Behavioral Health Psychology - Quality Review

    Kaiser 4.3company rating

    Rancho Cordova, CA jobs

    Generally responsible for a medium size group or program, with both administrative and client caseload responsibilities. Essential Responsibilities: Makes budget recommendations. Has counseling/disciplinary responsibilities: conducts performance evaluations; responsible for allocation of resources; has overall personnel management responsibility (HR, personnel, compensation issues). Generally over a larger team , such as Adult/Child or CDS. Responsible for overall program design and operations within unit. Accountable for access outcomes; allocation of resources. May participate on regional committees. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Basic Qualifications: Experience Minimum of two (2) years of professional experience under the direction of a licensed psychologist or board certified psychiatrist. Education Ph.D, Psy.D, or Ed.D in clinical or counseling required from an accredited college or university. License, Certification, Registration Psychologist License (California) National Provider Identifier required at hire Additional Requirements: Knowledge of social service agencies, state regulations and APA standards as it related to client treatment, patient rights and client/patient confidentiality. Previous clinical responsibilities to include psychological testing, diagnosis, crisis intervention, brief individual and group psychotherapy. Knowledge of psychological testing techniques, administration and interpretation. Excellent interpersonal and communication skills. If not licensed in CA at hire, must be licensed to practice in a state in the United States and able to practice under Business and Professional Code Section 2946 (maximum of 180 days subject to the specifics of the regulation). Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: N/A PrimaryLocation : California,Rancho Cordova,Rancho Cordova Regional Telehealth HoursPerWeek : 40 Shift : Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 08:30 AM WorkingHoursEnd : 05:30 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : NUE-NCAL-07|NUE|Non Union Employee Job Level : Manager with Direct Reports Job Category : Behavioral Health, Social Services & Spiritual Care Department : Rancho Cordova Rgnl Telehealth - Mental Health/Psych-Integ Svcs - 0206 Travel : Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
    $104k-155k yearly est. 5d ago
  • Quality Assurance Audit Manager

    Truist 4.5company rating

    Atlanta, GA jobs

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. **Preferred Qualifications:** 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $97k-125k yearly est. 60d+ ago
  • Quality Assurance Audit Manager

    Truist 4.5company rating

    Raleigh, NC jobs

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. **Preferred Qualifications:** 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $100k-130k yearly est. 60d+ ago
  • Quality Assurance Audit Manager

    Truist 4.5company rating

    Winston-Salem, NC jobs

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget. 2. Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency. 3. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. 4. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 5. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. 6. Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts. 7. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 8. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 4. Strong understanding of risk management and process concepts. 5. Strong analytical, facilitation, and interpersonal skills. 6. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 7. Demonstrated ability to identify and communicate root causes of problems. 8. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 9. Strong written, verbal and negotiating skills. 10. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 11. Strong project management and advisory skills. **Preferred Qualifications:** 1. Advanced degree. 2. Experience in auditing and issue validations reviews (examples of key areas include wealth management, enterprise risk management, credit and information technology) 3. Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certification in Risk Management Assurance (CRMA) and Certified Information Systems Auditor (CISA). 4. Possess knowledge of Truist Audit Services audit software and business specific software. 5. Broad understanding of finance and accounting concepts and the banking and financial services industry **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $100k-129k yearly est. 60d+ ago
  • Quality Assurance & Control Manager

    Fidelis Holdings LLC 3.9company rating

    Syracuse, NY jobs

    Job Title: Quality Assurance and Control Manager Reports To: General Manager FLSA Status: Salaried - Exempt Supervisory Responsibilities: Yes The quality assurance an control manager is responsible for delivering the optimum quality of a company's services and goods. In addition to maintaining consistent quality, helping to ensure compliance with laws, regulations, and environmental standards, recommending improvements where necessary. Must be able to work within a team environment, exhibit good interpersonal skills, leadership and have experience in a manufacturing environment. Essential functions include but not limited to: Create and implement company quality standards. Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures. Train and motivate employees to ensure that quality standards are met. Achieve quality assurance operational objectives by contributing to information analysis. Meet financial objectives by estimating requirements, preparing annual budgets, and scheduling expenditures. Develop quality assurance plans by conducting hazard analyses and monitoring procedures. Validate quality processes by establishing product specifications and quality attributes. Assist in the recruiting process. Maintain and improve product quality by completing product, company, system, and compliance audits. Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends. Focus on long-term goals while maintaining the day-to-day requirements. Supports certification audits including ISO 9001. Must be willing to work reasonable overtime. Provide training to other new technicians. Education/ Skills /Experience: A minimum of an Associate Degree in Engineering Technology or similar field Minimum of three years of work experience Demonstrated knowledge of working on CMM instrument. Knowledge of statistical and SPC methods Knowledge of Microsoft office Products (Outlook, Excel, PowerPoint, Word, etc.) Working knowledge of ISO standards and Internal Audits Demonstrated strong analytical problem-solving skills ASQ Certification ISO Lead Auditor Lean Manufacturing and/or Six Sigma certification Ability to teach and mentor Work Remotely: No Job Type: Full-time Salary: $80,000.00 - $100,000.00 per year plus bonus Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 8-hour shift. Hours subject to change based on business needs.
    $80k-100k yearly Auto-Apply 60d+ ago
  • Director of Quality Assurance

    Discovery at Home 3.8company rating

    Dallas, TX jobs

    The Quality Assurance Director (QAD) is responsible for creating, directing, and evaluating projects and programs that advance the company's mission and vision, the Quality Improvement/Quality Assurance Plan, and maintenance for all lines of business. The QAD engenders a culture of continuous improvement, innovation, and practice transformation that enhances patients' clinical outcomes as well as overall patient and staff experience. The QAD utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care teams at the point of care as well as planning changes to how care is provided to enhance outcomes. The QAD ensures high performance in regulatory compliance, value-based payment, and care-based incentive programs while assisting in communicating progress of quality improvement initiatives to the company's staff, the Leadership, and other relevant stakeholders. The QAD strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. This hybrid role requires candidates to reside in either Florida or Texas, as regular on-site collaboration at our locations in both states is essential. Travel between these locations will be a key part of the role to support team engagement and operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Oversees Quality Improvement (QI) and Quality Assurance (QA) activities in collaboration with clinical and compliance leadership. Collaborates with and guides leadership and clinical care team members to establish QI/QA processes throughout the organization. Designs and employs QI/QA tools for use by clinical leadership to be implemented at the point of care, including order sets, documentation improvement, health maintenance flowsheets, and others as developed. Supports QI/QA data collection and disseminates tools (reports, dashboards, etc.) to track and improve progress in all QI/QA initiatives. Uses existing data systems to identify areas in need of QI across the organization. Enables risk assessment in coordination with leadership to identify appropriate metrics and new collection sources and methods. Oversees the data validation process and refines data management procedures for the collection and analysis of data. Employs Plan-Do-Study-Act cycles (PDSAs) and other “tests of change” to design and disseminate optimal workflows in coordination with care teams, managers, etc. Provides support to leadership, care teams in incorporating QI/QA methodologies, processes, and transformation strategies into their function and design. ORGANIZATION SUPPORT Understands and applies National Committee for Quality Assurance (NCQA) concepts and designs, and supports new methods of care delivery to advance patient-centered care and quality. Understands and enforces Federal, State, and Accreditation requirements including Conditions of Participation, Code of Federal Regulation, State Administrative Code, and all CMS regulatory guidelines. Understands and employs Electronic Health Record (EHR) and healthcare analytical applications in analyzing, reviewing, and improving processes, policies, and systems to ensure they are aligned with current and updated standards. Acts as QI/QA project manager and leads reporting mechanisms as needed at all levels of the organization. Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the care team level and at the organizational level using communication tools, published workflows, staff meetings, events, and trainings. Assists in development, writing, and implementation of Policies and Procedures regarding Quality Improvement, Practice Transformation, and CMS STAR quality initiatives. Identifies opportunities to support QI/QA efforts through evaluation testing, and/or integration of EHR functionality and other HIT systems. Approaches change to the EHR or other HIT systems with consideration to data governance. Understands data collection and reporting structures as defined by regulation (e.g., Uniform Data Set, Meaningful Use, etc.), health plan initiatives, and others as warranted. Researches outside organizations, and partakes in training opportunities, and works with partners, consultants, and experts to guide QI/QA efforts. Assess need for and facilitates education, training, and technical assistance for staff to ensure compliance with QI efforts. Leads or participates in work teams related to QI and functions as a coach, where appropriate, to support care teams in building, fostering patient-centered care, and practice transformation. Assists in preparing and coordinating regularly scheduled QI/QA meetings and performs all necessary follow-up duties, including clarifying and tracking action items and documentation of minutes, participants, and resulting activities. COMPETENCIES Job Expertise Demonstrates knowledge of applicable clinical principles and practices. Demonstrates knowledge and use of clinic policies and procedures as well as applicable federal and state rules and regulations. Applies technical and procedural skills efficiently and effectively. Successfully gathers and uses information, procedures, materials, equipment and techniques required for position. Demonstrates ability to effectively use Electronic Health Records (EHR). Customer Service Provides patient-centered customer service at all times. Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner. Demonstrates ownership, initiative, attention to detail, and follow-through. Approaches problem-solving by focusing on patients first. Advocates for care that best serves the patient. Communication Skills Oral and written communication is clear, concise, accurate, positive and respectful. Demonstrates comprehension of oral and written questions, instructions, and information rapidly, thoroughly, and accurately. Response to oral and written questions, instructions, and information is timely and appropriate. Written communication is well-organized, legible, concise, neat, and in proper grammatical form. Checks work related email and mailbox on a daily basis. Teamwork and Interpersonal Skills Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence. Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others. Demonstrates a positive attitude, flexibility and ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills. Judgement & Problem Solving Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions. Demonstrates good judgment in making decisions. Resolves issues independently and only seeks assistance as needed. Reliability Completes assigned duties and responsibilities in an accurate, timely and efficient manner. Arrives to work on time and maintains consistent attendance. Follows instructions and appropriate procedures. Maintains patient confidentiality as required by HIPAA. Personal Development Attend required annual in-service programs. Comply with all trainings, drills, policies and procedures concerning safety. 100% attendance to mandatory skills/competencies updates yearly required. Maintain licensure requirements, if applicable. QUALIFICATIONS Minimum Qualifications Clinical, health care, or public health professional with at least two years of professional experience working in a health center or clinical setting. At least five years of professional experience leading and managing teams and projects. Proven and recurring success in directing and managing projects within the expected timeline. Experience in program design, implementation, and evaluation. Ability to multi-task, prioritize and work under deadlines. Ability to strategize and plan as well as apply and track practical solutions. Extensive knowledge and experience with industry-leading quality improvement methods and tools. Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems. Demonstrated ability to work across and lead various groups and teams. Excellent communication (verbal and written) in English and presentation skills. Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Preferred Qualifications Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Skills and Knowledge Knowledge of standard clinical healthcare practice policies and procedures. Knowledge of billing, coding, HIM processes. Knowledge of Strategic Healthcare Programs (SHP) platform. Knowledge of Centers for Medicare and Medicaid Services (CMS) NCD, LCD, and COPs. Knowledge of CMS Care Compare and STAR ratings. Knowledge of Accreditation Commission for Health Care (ACHC) accrediting program(s). Experience working on computers and knowledge of Microsoft Office software products. Ability to work with practice management and EHR systems. Knowledge of health insurance plans. Knowledge of healthcare terminology, procedures, and practice. Knowledge of HIPAA regulations. Knowledge of data warehousing, analytics, and visualization. Excellent verbal and written communication skills. Knowledge of personnel management and labor laws as it relates to the position. Ability to work independently and use good judgment. Ability to work effectively and harmoniously with co-workers. Possess empathy towards the needs of others with excellent leadership and coaching skills. Actively works to maintain a good working relationship and team approach with peers and co-workers. ENVIROMENTAL AVAILABILITY Works primarily indoors in a climate-controlled setting. PHYSICAL REQUIRMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. JOB CODE: 1004194
    $90k-139k yearly est. 60d+ ago
  • Director of Quality Assurance

    Discovery at Home 3.8company rating

    Dallas, TX jobs

    Job Description The Quality Assurance Director (QAD) is responsible for creating, directing, and evaluating projects and programs that advance the company's mission and vision, the Quality Improvement/Quality Assurance Plan, and maintenance for all lines of business. The QAD engenders a culture of continuous improvement, innovation, and practice transformation that enhances patients' clinical outcomes as well as overall patient and staff experience. The QAD utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care teams at the point of care as well as planning changes to how care is provided to enhance outcomes. The QAD ensures high performance in regulatory compliance, value-based payment, and care-based incentive programs while assisting in communicating progress of quality improvement initiatives to the company's staff, the Leadership, and other relevant stakeholders. The QAD strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. This hybrid role requires candidates to reside in either Florida or Texas, as regular on-site collaboration at our locations in both states is essential. Travel between these locations will be a key part of the role to support team engagement and operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Oversees Quality Improvement (QI) and Quality Assurance (QA) activities in collaboration with clinical and compliance leadership. Collaborates with and guides leadership and clinical care team members to establish QI/QA processes throughout the organization. Designs and employs QI/QA tools for use by clinical leadership to be implemented at the point of care, including order sets, documentation improvement, health maintenance flowsheets, and others as developed. Supports QI/QA data collection and disseminates tools (reports, dashboards, etc.) to track and improve progress in all QI/QA initiatives. Uses existing data systems to identify areas in need of QI across the organization. Enables risk assessment in coordination with leadership to identify appropriate metrics and new collection sources and methods. Oversees the data validation process and refines data management procedures for the collection and analysis of data. Employs Plan-Do-Study-Act cycles (PDSAs) and other “tests of change” to design and disseminate optimal workflows in coordination with care teams, managers, etc. Provides support to leadership, care teams in incorporating QI/QA methodologies, processes, and transformation strategies into their function and design. ORGANIZATION SUPPORT Understands and applies National Committee for Quality Assurance (NCQA) concepts and designs, and supports new methods of care delivery to advance patient-centered care and quality. Understands and enforces Federal, State, and Accreditation requirements including Conditions of Participation, Code of Federal Regulation, State Administrative Code, and all CMS regulatory guidelines. Understands and employs Electronic Health Record (EHR) and healthcare analytical applications in analyzing, reviewing, and improving processes, policies, and systems to ensure they are aligned with current and updated standards. Acts as QI/QA project manager and leads reporting mechanisms as needed at all levels of the organization. Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the care team level and at the organizational level using communication tools, published workflows, staff meetings, events, and trainings. Assists in development, writing, and implementation of Policies and Procedures regarding Quality Improvement, Practice Transformation, and CMS STAR quality initiatives. Identifies opportunities to support QI/QA efforts through evaluation testing, and/or integration of EHR functionality and other HIT systems. Approaches change to the EHR or other HIT systems with consideration to data governance. Understands data collection and reporting structures as defined by regulation (e.g., Uniform Data Set, Meaningful Use, etc.), health plan initiatives, and others as warranted. Researches outside organizations, and partakes in training opportunities, and works with partners, consultants, and experts to guide QI/QA efforts. Assess need for and facilitates education, training, and technical assistance for staff to ensure compliance with QI efforts. Leads or participates in work teams related to QI and functions as a coach, where appropriate, to support care teams in building, fostering patient-centered care, and practice transformation. Assists in preparing and coordinating regularly scheduled QI/QA meetings and performs all necessary follow-up duties, including clarifying and tracking action items and documentation of minutes, participants, and resulting activities. COMPETENCIES Job Expertise Demonstrates knowledge of applicable clinical principles and practices. Demonstrates knowledge and use of clinic policies and procedures as well as applicable federal and state rules and regulations. Applies technical and procedural skills efficiently and effectively. Successfully gathers and uses information, procedures, materials, equipment and techniques required for position. Demonstrates ability to effectively use Electronic Health Records (EHR). Customer Service Provides patient-centered customer service at all times. Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner. Demonstrates ownership, initiative, attention to detail, and follow-through. Approaches problem-solving by focusing on patients first. Advocates for care that best serves the patient. Communication Skills Oral and written communication is clear, concise, accurate, positive and respectful. Demonstrates comprehension of oral and written questions, instructions, and information rapidly, thoroughly, and accurately. Response to oral and written questions, instructions, and information is timely and appropriate. Written communication is well-organized, legible, concise, neat, and in proper grammatical form. Checks work related email and mailbox on a daily basis. Teamwork and Interpersonal Skills Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence. Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others. Demonstrates a positive attitude, flexibility and ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills. Judgement & Problem Solving Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions. Demonstrates good judgment in making decisions. Resolves issues independently and only seeks assistance as needed. Reliability Completes assigned duties and responsibilities in an accurate, timely and efficient manner. Arrives to work on time and maintains consistent attendance. Follows instructions and appropriate procedures. Maintains patient confidentiality as required by HIPAA. Personal Development Attend required annual in-service programs. Comply with all trainings, drills, policies and procedures concerning safety. 100% attendance to mandatory skills/competencies updates yearly required. Maintain licensure requirements, if applicable. QUALIFICATIONS Minimum Qualifications Clinical, health care, or public health professional with at least two years of professional experience working in a health center or clinical setting. At least five years of professional experience leading and managing teams and projects. Proven and recurring success in directing and managing projects within the expected timeline. Experience in program design, implementation, and evaluation. Ability to multi-task, prioritize and work under deadlines. Ability to strategize and plan as well as apply and track practical solutions. Extensive knowledge and experience with industry-leading quality improvement methods and tools. Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems. Demonstrated ability to work across and lead various groups and teams. Excellent communication (verbal and written) in English and presentation skills. Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Preferred Qualifications Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Skills and Knowledge Knowledge of standard clinical healthcare practice policies and procedures. Knowledge of billing, coding, HIM processes. Knowledge of Strategic Healthcare Programs (SHP) platform. Knowledge of Centers for Medicare and Medicaid Services (CMS) NCD, LCD, and COPs. Knowledge of CMS Care Compare and STAR ratings. Knowledge of Accreditation Commission for Health Care (ACHC) accrediting program(s). Experience working on computers and knowledge of Microsoft Office software products. Ability to work with practice management and EHR systems. Knowledge of health insurance plans. Knowledge of healthcare terminology, procedures, and practice. Knowledge of HIPAA regulations. Knowledge of data warehousing, analytics, and visualization. Excellent verbal and written communication skills. Knowledge of personnel management and labor laws as it relates to the position. Ability to work independently and use good judgment. Ability to work effectively and harmoniously with co-workers. Possess empathy towards the needs of others with excellent leadership and coaching skills. Actively works to maintain a good working relationship and team approach with peers and co-workers. ENVIROMENTAL AVAILABILITY Works primarily indoors in a climate-controlled setting. PHYSICAL REQUIRMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
    $90k-139k yearly est. 15d ago
  • Director of Quality Assurance

    Discovery at Home 3.8company rating

    Bonita Springs, FL jobs

    The Quality Assurance Director (QAD) is responsible for creating, directing, and evaluating projects and programs that advance the company's mission and vision, the Quality Improvement/Quality Assurance Plan, and maintenance for all lines of business. The QAD engenders a culture of continuous improvement, innovation, and practice transformation that enhances patients' clinical outcomes as well as overall patient and staff experience. The QAD utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care teams at the point of care as well as planning changes to how care is provided to enhance outcomes. The QAD ensures high performance in regulatory compliance, value-based payment, and care-based incentive programs while assisting in communicating progress of quality improvement initiatives to the company's staff, the Leadership, and other relevant stakeholders. The QAD strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. This hybrid role requires candidates to reside in either Florida or Texas, as regular on-site collaboration at our locations in both states is essential. Travel between these locations will be a key part of the role to support team engagement and operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Oversees Quality Improvement (QI) and Quality Assurance (QA) activities in collaboration with clinical and compliance leadership. Collaborates with and guides leadership and clinical care team members to establish QI/QA processes throughout the organization. Designs and employs QI/QA tools for use by clinical leadership to be implemented at the point of care, including order sets, documentation improvement, health maintenance flowsheets, and others as developed. Supports QI/QA data collection and disseminates tools (reports, dashboards, etc.) to track and improve progress in all QI/QA initiatives. Uses existing data systems to identify areas in need of QI across the organization. Enables risk assessment in coordination with leadership to identify appropriate metrics and new collection sources and methods. Oversees the data validation process and refines data management procedures for the collection and analysis of data. Employs Plan-Do-Study-Act cycles (PDSAs) and other “tests of change” to design and disseminate optimal workflows in coordination with care teams, managers, etc. Provides support to leadership, care teams in incorporating QI/QA methodologies, processes, and transformation strategies into their function and design. ORGANIZATION SUPPORT Understands and applies National Committee for Quality Assurance (NCQA) concepts and designs, and supports new methods of care delivery to advance patient-centered care and quality. Understands and enforces Federal, State, and Accreditation requirements including Conditions of Participation, Code of Federal Regulation, State Administrative Code, and all CMS regulatory guidelines. Understands and employs Electronic Health Record (EHR) and healthcare analytical applications in analyzing, reviewing, and improving processes, policies, and systems to ensure they are aligned with current and updated standards. Acts as QI/QA project manager and leads reporting mechanisms as needed at all levels of the organization. Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the care team level and at the organizational level using communication tools, published workflows, staff meetings, events, and trainings. Assists in development, writing, and implementation of Policies and Procedures regarding Quality Improvement, Practice Transformation, and CMS STAR quality initiatives. Identifies opportunities to support QI/QA efforts through evaluation testing, and/or integration of EHR functionality and other HIT systems. Approaches change to the EHR or other HIT systems with consideration to data governance. Understands data collection and reporting structures as defined by regulation (e.g., Uniform Data Set, Meaningful Use, etc.), health plan initiatives, and others as warranted. Researches outside organizations, and partakes in training opportunities, and works with partners, consultants, and experts to guide QI/QA efforts. Assess need for and facilitates education, training, and technical assistance for staff to ensure compliance with QI efforts. Leads or participates in work teams related to QI and functions as a coach, where appropriate, to support care teams in building, fostering patient-centered care, and practice transformation. Assists in preparing and coordinating regularly scheduled QI/QA meetings and performs all necessary follow-up duties, including clarifying and tracking action items and documentation of minutes, participants, and resulting activities. COMPETENCIES Job Expertise Demonstrates knowledge of applicable clinical principles and practices. Demonstrates knowledge and use of clinic policies and procedures as well as applicable federal and state rules and regulations. Applies technical and procedural skills efficiently and effectively. Successfully gathers and uses information, procedures, materials, equipment and techniques required for position. Demonstrates ability to effectively use Electronic Health Records (EHR). Customer Service Provides patient-centered customer service at all times. Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner. Demonstrates ownership, initiative, attention to detail, and follow-through. Approaches problem-solving by focusing on patients first. Advocates for care that best serves the patient. Communication Skills Oral and written communication is clear, concise, accurate, positive and respectful. Demonstrates comprehension of oral and written questions, instructions, and information rapidly, thoroughly, and accurately. Response to oral and written questions, instructions, and information is timely and appropriate. Written communication is well-organized, legible, concise, neat, and in proper grammatical form. Checks work related email and mailbox on a daily basis. Teamwork and Interpersonal Skills Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence. Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others. Demonstrates a positive attitude, flexibility and ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills. Judgement & Problem Solving Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions. Demonstrates good judgment in making decisions. Resolves issues independently and only seeks assistance as needed. Reliability Completes assigned duties and responsibilities in an accurate, timely and efficient manner. Arrives to work on time and maintains consistent attendance. Follows instructions and appropriate procedures. Maintains patient confidentiality as required by HIPAA. Personal Development Attend required annual in-service programs. Comply with all trainings, drills, policies and procedures concerning safety. 100% attendance to mandatory skills/competencies updates yearly required. Maintain licensure requirements, if applicable. QUALIFICATIONS Minimum Qualifications Clinical, health care, or public health professional with at least two years of professional experience working in a health center or clinical setting. At least five years of professional experience leading and managing teams and projects. Proven and recurring success in directing and managing projects within the expected timeline. Experience in program design, implementation, and evaluation. Ability to multi-task, prioritize and work under deadlines. Ability to strategize and plan as well as apply and track practical solutions. Extensive knowledge and experience with industry-leading quality improvement methods and tools. Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems. Demonstrated ability to work across and lead various groups and teams. Excellent communication (verbal and written) in English and presentation skills. Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Preferred Qualifications Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Skills and Knowledge Knowledge of standard clinical healthcare practice policies and procedures. Knowledge of billing, coding, HIM processes. Knowledge of Strategic Healthcare Programs (SHP) platform. Knowledge of Centers for Medicare and Medicaid Services (CMS) NCD, LCD, and COPs. Knowledge of CMS Care Compare and STAR ratings. Knowledge of Accreditation Commission for Health Care (ACHC) accrediting program(s). Experience working on computers and knowledge of Microsoft Office software products. Ability to work with practice management and EHR systems. Knowledge of health insurance plans. Knowledge of healthcare terminology, procedures, and practice. Knowledge of HIPAA regulations. Knowledge of data warehousing, analytics, and visualization. Excellent verbal and written communication skills. Knowledge of personnel management and labor laws as it relates to the position. Ability to work independently and use good judgment. Ability to work effectively and harmoniously with co-workers. Possess empathy towards the needs of others with excellent leadership and coaching skills. Actively works to maintain a good working relationship and team approach with peers and co-workers. ENVIROMENTAL AVAILABILITY Works primarily indoors in a climate-controlled setting. PHYSICAL REQUIRMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. JOB CODE: 1004193
    $91k-146k yearly est. 60d+ ago
  • Director of Quality Assurance

    Discovery at Home 3.8company rating

    Bonita Springs, FL jobs

    Job Description The Quality Assurance Director (QAD) is responsible for creating, directing, and evaluating projects and programs that advance the company's mission and vision, the Quality Improvement/Quality Assurance Plan, and maintenance for all lines of business. The QAD engenders a culture of continuous improvement, innovation, and practice transformation that enhances patients' clinical outcomes as well as overall patient and staff experience. The QAD utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care teams at the point of care as well as planning changes to how care is provided to enhance outcomes. The QAD ensures high performance in regulatory compliance, value-based payment, and care-based incentive programs while assisting in communicating progress of quality improvement initiatives to the company's staff, the Leadership, and other relevant stakeholders. The QAD strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. This hybrid role requires candidates to reside in either Florida or Texas, as regular on-site collaboration at our locations in both states is essential. Travel between these locations will be a key part of the role to support team engagement and operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Oversees Quality Improvement (QI) and Quality Assurance (QA) activities in collaboration with clinical and compliance leadership. Collaborates with and guides leadership and clinical care team members to establish QI/QA processes throughout the organization. Designs and employs QI/QA tools for use by clinical leadership to be implemented at the point of care, including order sets, documentation improvement, health maintenance flowsheets, and others as developed. Supports QI/QA data collection and disseminates tools (reports, dashboards, etc.) to track and improve progress in all QI/QA initiatives. Uses existing data systems to identify areas in need of QI across the organization. Enables risk assessment in coordination with leadership to identify appropriate metrics and new collection sources and methods. Oversees the data validation process and refines data management procedures for the collection and analysis of data. Employs Plan-Do-Study-Act cycles (PDSAs) and other “tests of change” to design and disseminate optimal workflows in coordination with care teams, managers, etc. Provides support to leadership, care teams in incorporating QI/QA methodologies, processes, and transformation strategies into their function and design. ORGANIZATION SUPPORT Understands and applies National Committee for Quality Assurance (NCQA) concepts and designs, and supports new methods of care delivery to advance patient-centered care and quality. Understands and enforces Federal, State, and Accreditation requirements including Conditions of Participation, Code of Federal Regulation, State Administrative Code, and all CMS regulatory guidelines. Understands and employs Electronic Health Record (EHR) and healthcare analytical applications in analyzing, reviewing, and improving processes, policies, and systems to ensure they are aligned with current and updated standards. Acts as QI/QA project manager and leads reporting mechanisms as needed at all levels of the organization. Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the care team level and at the organizational level using communication tools, published workflows, staff meetings, events, and trainings. Assists in development, writing, and implementation of Policies and Procedures regarding Quality Improvement, Practice Transformation, and CMS STAR quality initiatives. Identifies opportunities to support QI/QA efforts through evaluation testing, and/or integration of EHR functionality and other HIT systems. Approaches change to the EHR or other HIT systems with consideration to data governance. Understands data collection and reporting structures as defined by regulation (e.g., Uniform Data Set, Meaningful Use, etc.), health plan initiatives, and others as warranted. Researches outside organizations, and partakes in training opportunities, and works with partners, consultants, and experts to guide QI/QA efforts. Assess need for and facilitates education, training, and technical assistance for staff to ensure compliance with QI efforts. Leads or participates in work teams related to QI and functions as a coach, where appropriate, to support care teams in building, fostering patient-centered care, and practice transformation. Assists in preparing and coordinating regularly scheduled QI/QA meetings and performs all necessary follow-up duties, including clarifying and tracking action items and documentation of minutes, participants, and resulting activities. COMPETENCIES Job Expertise Demonstrates knowledge of applicable clinical principles and practices. Demonstrates knowledge and use of clinic policies and procedures as well as applicable federal and state rules and regulations. Applies technical and procedural skills efficiently and effectively. Successfully gathers and uses information, procedures, materials, equipment and techniques required for position. Demonstrates ability to effectively use Electronic Health Records (EHR). Customer Service Provides patient-centered customer service at all times. Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner. Demonstrates ownership, initiative, attention to detail, and follow-through. Approaches problem-solving by focusing on patients first. Advocates for care that best serves the patient. Communication Skills Oral and written communication is clear, concise, accurate, positive and respectful. Demonstrates comprehension of oral and written questions, instructions, and information rapidly, thoroughly, and accurately. Response to oral and written questions, instructions, and information is timely and appropriate. Written communication is well-organized, legible, concise, neat, and in proper grammatical form. Checks work related email and mailbox on a daily basis. Teamwork and Interpersonal Skills Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence. Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others. Demonstrates a positive attitude, flexibility and ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills. Judgement & Problem Solving Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions. Demonstrates good judgment in making decisions. Resolves issues independently and only seeks assistance as needed. Reliability Completes assigned duties and responsibilities in an accurate, timely and efficient manner. Arrives to work on time and maintains consistent attendance. Follows instructions and appropriate procedures. Maintains patient confidentiality as required by HIPAA. Personal Development Attend required annual in-service programs. Comply with all trainings, drills, policies and procedures concerning safety. 100% attendance to mandatory skills/competencies updates yearly required. Maintain licensure requirements, if applicable. QUALIFICATIONS Minimum Qualifications Clinical, health care, or public health professional with at least two years of professional experience working in a health center or clinical setting. At least five years of professional experience leading and managing teams and projects. Proven and recurring success in directing and managing projects within the expected timeline. Experience in program design, implementation, and evaluation. Ability to multi-task, prioritize and work under deadlines. Ability to strategize and plan as well as apply and track practical solutions. Extensive knowledge and experience with industry-leading quality improvement methods and tools. Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems. Demonstrated ability to work across and lead various groups and teams. Excellent communication (verbal and written) in English and presentation skills. Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Preferred Qualifications Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Skills and Knowledge Knowledge of standard clinical healthcare practice policies and procedures. Knowledge of billing, coding, HIM processes. Knowledge of Strategic Healthcare Programs (SHP) platform. Knowledge of Centers for Medicare and Medicaid Services (CMS) NCD, LCD, and COPs. Knowledge of CMS Care Compare and STAR ratings. Knowledge of Accreditation Commission for Health Care (ACHC) accrediting program(s). Experience working on computers and knowledge of Microsoft Office software products. Ability to work with practice management and EHR systems. Knowledge of health insurance plans. Knowledge of healthcare terminology, procedures, and practice. Knowledge of HIPAA regulations. Knowledge of data warehousing, analytics, and visualization. Excellent verbal and written communication skills. Knowledge of personnel management and labor laws as it relates to the position. Ability to work independently and use good judgment. Ability to work effectively and harmoniously with co-workers. Possess empathy towards the needs of others with excellent leadership and coaching skills. Actively works to maintain a good working relationship and team approach with peers and co-workers. ENVIROMENTAL AVAILABILITY Works primarily indoors in a climate-controlled setting. PHYSICAL REQUIRMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
    $91k-146k yearly est. 15d ago
  • Quality Assurance Nurse / Risk Manager

    The Summit 4.5company rating

    Hockessin, DE jobs

    Job Description The Summit, located in Hockessin, is looking for a professional who is passionate about driving change, making a meaningful difference in the lives of the seniors we serve, and being part of a new team committed to doing what's best for our residents. We are seeking a dedicated Quality Assurance Nurse to help us ensure the highest quality of care. In this role, you will focus on quality assurance initiatives, working closely with our care teams to monitor, evaluate, and enhance resident well-being. If you are committed to excellence in senior living and have a keen eye for quality and compliance, we would love for you to join our team. Pay for this position is up to $85k. Position Summary: Responsible for providing leadership and coordination of the health and well being of the residents within the community in coordination with Director of Health & Wellness. Responsibilities: Evaluates and assists with improving resident quality care by assessing nursing practices and suggesting changes to optimize efficiency and safety. Ensures that community follows all federal, state, local laws and regulations as it pertains to clinical care. Partners with Director of Health and Wellness (DHW) and other team members to analyze and maintain all resident and team member health safety. Identifies ongoing needs and services of residents through the assessment/ Service Plan in collaboration with DHW Partners with other department coordinators to identify, review, and discuss potential change in levels of care and service needs Maintains communications with resident's family and/or responsible party regarding changes in care or health concerns. Reviews service plan to learn pertinent information about residents. Assists/observes medications and treatments for each resident using the medication observation record in accordance with state medication administration regulations Maintains confidentiality of all resident information including resident medication. Helps residents maintain independence; promotes dignity and physical safety of each resident. Strives to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history and basic human needs. Practices routinely good standard care precautions of cleanliness, hygiene and health standards that include disposal and handling of biohazard waste. Notifies DHW of any resident and/or family concerns. Actively participates in change of shift reporting of pertinent information. Participates in the development of the Service Plan and monthly updates. Addresses all accidents/incidents immediately and completes incident report. Addresses all unsafe and hazardous conditions/equipment immediately. Addresses occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately. Qualifications: Maintains current state license as a Professional Registered Nurse per state regulations. Experience in assisted living, home health or long-term care industries. Two (2) years' experience as a Licensed Nurse preferred One (1) year nursing management experience preferred Must demonstrate competence in assessment skills, injections/medication administration, follow up and triage. Benefits: In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. EOE D/V
    $85k yearly 18d ago
  • Quality Assurance Manager

    Porchlight Services 3.5company rating

    Hutchinson, MN jobs

    Job DescriptionThe Quality Assurance (QA) Manager is responsible for overseeing the implementation and maintenance of quality management systems (QMS) within the ISO 17025 accredited cannabis testing laboratory. The Quality Assurance Manager plays a critical role in ensuring the integrity, reliability, and compliance of testing processes and results. Key Responsibilities • Quality Management Systems: Develop, implement, and maintain comprehensive quality management systems (QMS) in accordance with ISO 17025 standards, Good Laboratory Practices (GLP), and regulatory requirements. • Documentation Control: Establish and manage document control procedures for the creation, review, approval, distribution, and archiving of standard operating procedures (SOPs), protocols, forms, and other quality documents. • Training and Education: Coordinate training programs and initiatives to ensure that laboratory personnel are adequately trained and competent in performing their duties in compliance with QMS requirements. • Internal Audits: Conduct regular internal audits to assess the effectiveness of QMS implementation, identify areas for improvement, and address non-conformities through corrective and preventive actions (CAPAs). • External Audits: Serve as the primary point of contact for external audits and inspections by regulatory agencies, accreditation bodies, and clients, facilitating the audit process and addressing findings and recommendations. • Quality Control: Oversee quality control activities, including proficiency testing, method validation, equipment calibration, and proficiency testing, to ensure the accuracy, reliability, and consistency of testing results. • Data Integrity: Implement and enforce policies and procedures to ensure the integrity, confidentiality, and security of laboratory data, including electronic records and data management systems. • Continuous Improvement: Drive continuous improvement initiatives to enhance laboratory processes, systems, and performance, leveraging data-driven analysis and best practices. Requirements• Bachelor's degree in a relevant scientific field (e.g., chemistry, biochemistry, biology), advanced degree preferred. • 5+ years of experience in quality assurance or quality control roles, preferably in a regulated laboratory environment (cannabis or pharmaceuticals). • Strong knowledge of ISO 17025 standards, GLP, and regulatory requirements for laboratory operations. • Experience in developing, implementing, and maintaining quality management systems (QMS), including document control, training, auditing, and corrective action processes. • Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. • Detail-oriented mindset with a focus on accuracy, precision, and compliance in all aspects of quality assurance and quality control activities. • Proficiency in quality management software, document control systems, and Microsoft Office Suite. Benefits Health Insurance stipend Phone Stipend 401k with 6% match PTO Available
    $71k-100k yearly est. 5d ago
  • Quality Assurance Disposition Manager

    Fujifilm Holdings America 4.1company rating

    Parkton, NC jobs

    The Quality Assurance (QA) Disposition Manager is responsible for the disposition of both clinical and commercial manufactured products (intermediates and Active Pharmaceutical Ingredients (APIs)) ensuring products are produced and analyzed in accordance with FUJIFILM Biotechnologies procedures and Current Good Manufacturing Practice (CGMP) regulations while making recommendations as needed to release or reject manufactured materials that are manufactured at the site. This role organizes, maintains, and communicates the status of batch disposition details, and partners cross-functionally, including with external stakeholders to meet the dynamic needs of the customers programs. Company Overview At FUJIFILM Biotechnologies, we're leading the charge in advancing tomorrow's medicines. If you want to be a part of life-impacting projects alongside today's most innovative biopharmaceutical companies, FUJIFILM Biotechnologies could be the right place for you. From our Bioprocess Innovation Center to our cGMP-compliant manufacturing site, we thrive on collaboration, creativity, and purpose. Whether your expertise lies in research, manufacturing, or production, you'll find a home here where your efforts directly improve patients' lives. Together, let's shape the future of healthcare. Situated at the cross-section of Morrisville and Research Triangle Park (RTP), North Carolina, our site is at the heart of a booming biotech hub surrounded by top universities, vibrant communities, and various outdoor opportunities. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Major Accountabilities: Dispositions manufactured materials, ensuring regulatory compliance and patient safety Determines batch impact and analysis from deviations, change controls, supplemental test results and facility, environmental monitoring and utility conditions as part of contextual review Performs pre-production activities, including review and approval of Master Batch Records (MBR), Batch Material Masters (BMM) in SAP, Sampling Plan, item specifications and other documents Coordinates or leads the Material Review Board (MRB) process and participates in customer audits, inspections, and Product Quality Review (PQR), as needed Partners cross-functionally regarding technical issues and provides technical expertise related to batch dispositions and deviations Ensures required information is obtained to successfully complete the review and approval of documents Partners routinely with management and technical experts to address issues and create workable solutions while maintaining quality standards Reviews and approves major and Out-of-Specification (OOS) deviations with potential batch impact, ensuring the associated investigations are complete, clear, and written to support Customer and Regulatory acceptance Provides timely communication and responses to internal and external customers for product related deliverables Delivers high throughput, high quality, and right first-time actions while implementing continuous improvement initiatives to support this effort Performs other duties, as assigned Knowledge, Skills or Abilities: Effective communication, both written and oral Ability to effectively present information to others Ability to collaborate, communicate, and provide feedback to others, including senior leaders Demonstrated ability with deviations, events, and batch disposition documentation Ability to interact with regulatory agencies outside of and during inspections Knowledge of SAP, TrackWise, MasterControl, or other GMP software Ability to identify acceptable materials for GMP use Knowledge of manufacturing processes, equipment, facilities, and utilities, and is well-versed in Quality Systems Willingness to provide on floor presence to maintain familiarity of programs and to support teams Must be flexible to support 24/7 manufacturing facility Minimum Education and Experience Requirements: Bachelor's degree in life science or relevant field with 8 years of applicable industry experience; or Master's degree in life science or relevant field with 6 years of applicable industry experience; or Experience in a CGMP Manufacturing, Validation and/or Quality role in a Food & Drug Administration (FDA) regulated facility Previous experience with disposition of biotechnology manufactured Active Pharmaceutical Ingredient (API) or Drug Product (DP) Preferred Education and Experience Requirements: Master's degree in life science or relevant field Experience working in a contract manufacturing organization Physical Demands: Ability to discern audible cues. Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color. Ability to ascend or descend ladders, scaffolding, ramps, etc. Ability to stand for prolonged periods of time up to 60 minutes. Ability to sit for prolonged periods of time up to 60 minutes. Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. Ability to operate machinery and/or power tools. Ability to conduct work that includes moving objects up to 10 pounds. *LI-onsite To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (HR_*****************).
    $73k-106k yearly est. Auto-Apply 31d ago
  • Manager Quality & Outcomes

    CWI Landholdings 3.0company rating

    Milwaukee, WI jobs

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Manages the responsibilities associated with the quality and outcomes performance for programs associated with the provision of care for the defined area. In collaboration with the medical directors, program directors researchers, administrative leaders and other key stakeholders, established internal and external quality and outcome metrics, monitors performance, and elevates areas for improved quality or outcomes. Partners with hospital and provider leadership to prioritize improvement efforts and responsible for leading some improvement initiatives. Bachelor's Degree required. Master's Degree preferred. 5+ years of experience in the field of population health, public health, health care delivery, health management or related field. Experience in a pediatric healthcare setting and/or with pediatric cancer and blood disorders preferred. Previous healthcare operational leadership with knowledge of overall health management acquired through direct client engagement, direct health management experience, project/program management activities or relevant other experience. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $75k-112k yearly est. Auto-Apply 19d ago
  • Quality Manager

    Warehouse Services 3.7company rating

    Woodruff, SC jobs

    Quality Manager - Distribution Center (Woodruff, SC) Company: Warehouse Services, Inc. (WSI) Warehouse Services, Inc. is seeking a qualified Quality Manager to join our team at our distribution center in Woodruff, SC. The ideal candidate will be experienced in managing quality systems, driving process improvements, and ensuring compliance with company and customer standards. Duties & Responsibilities Recognize and reward improvement, achievements, and progress Lead and participate in meetings with associates and leadership Implement, monitor, and maintain the Quality Management System (QMS) Support the development and continuous improvement of the QMS Track, analyze, and report key performance indicators on a weekly basis Conduct internal quality audits across the site and provide corrective action guidance Required Qualifications 2-5 years of management experience in quality, operations, or a related field Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Adobe Acrobat Working knowledge of Quality Management Systems (QMS) ISO 9001 auditor certification or willingness to obtain certification Basic understanding of quality tools (5-Why, Fishbone, etc.) Forklift certification or ability to obtain certification Ability to lift up to 55 lbs. Must pass pre-employment background check and post-offer drug screen/physical Pay & Benefits $1,500 Sign-On Bonus $750 Employee Referral Bonus Affordable Medical, Dental, and Vision Insurance Profit Sharing & 401(k) retirement plan Performance reviews at 90 days, 6 months, and annually Company-paid Life Insurance Paid Vacation, Sick Time, and Holidays Steel-Toe Shoe reimbursement Prescription Safety Glasses reimbursement Uniform Allowance
    $70k-107k yearly est. 60d+ ago
  • Quality Assurance Manager -Multifamily and Development

    The Dolben Company 4.3company rating

    Woburn, MA jobs

    QUALITY ASSURANCE MANAGER - MULTIFAMILY CONSTRUCTION AND DEVELOPMENT We are seeking a full-time Quality Assurance Manager to schedule and carry out quality control inspections for multi-family construction projects to the standards outlined in project specifications while maximizing the production schedule of the General Contractor. This individual will serve as a critical quality control resource, ensuring all construction phases meet or exceed Dolben's high standards for workmanship and compliance. We expect the Quality Assurance Manager to work collaboratively with Project Managers, General Contractors, design consultants, and trade contractors while maintaining meticulous attention to detail and documentation. This individual will conduct comprehensive inspections across all construction phases including concrete, framing, MEP systems, and finish work to ensure project quality and successful turnover to our Property Management teams. As a Quality Assurance Manager (QAM), your primary responsibilities include: Scheduling and conducting quality control inspections across all phases of construction to ensure compliance with project specifications Maximizing General Contractor's production schedule while maintaining quality standards Conducting concrete inspections including vapor barrier, forms, and reinforcement verification Monitoring testing and pouring of concrete for footings, foundations, and flatwork Verifying framing components, layout, assembly, and execution of the framing phase Identifying and documenting any fixes required to structural elements and obtaining engineer's certification as needed Inspecting Mechanical, Electrical, and Plumbing (MEP) systems including verification of components, layout, and execution Verifying HVAC, Plumbing, Fire Protection, Electrical, Cable, and Phone systems meet specifications Understanding quality standards and executing finish punch for completion of work Ensuring successful turnover to client and Property Management teams Documenting all inspections, deficiencies, and corrective actions through appropriate platforms Collaborating with Project Managers to address quality issues and ensure timely resolution Working with General Contractors and subcontractors to maintain quality control throughout construction process Scaling measurements from blueprints and verifying field measurements with precision Maintaining updated knowledge of building codes, standards, and construction best practices What You Bring to Us: 3-5 years of multi-family/commercial construction field experience required Four-year degree in construction management, architecture and engineering preferred or equivalent years of supervisory field experience Ability to read and understand blueprints and standard construction practices required Expertise in specific areas of construction or property maintenance desired Ability to scale measurements from blueprints and verify field measurements with a tape measure Construction-related certifications including, but not limited to erosion and sediment control certification, OSHA training, HVAC, plumbing, or electrical certifications preferred Proficiency with Microsoft Office (email, Word, etc.) required Experience with trade-related software programs (Bluebeam, Autodesk/PlanGrid, Procore) and spreadsheets required Strong attention to detail with ability to identify quality issues and deficiencies Excellent communication skills, both written and verbal Ability to work independently while coordinating with multiple stakeholders Physical ability to navigate construction sites and conduct thorough inspections Valid driver's license and reliable transportation What We Bring You: The Dolben Company is a dynamic real estate company with a family inspired culture developing and managing best in class communities throughout New England, Mid-Atlantic and Southwest FL. We attribute our legacy of success to our highly talented team members. Working on our team and in this position, you can expect: Competitive salary compensation. Plus additional bonus opportunities. Health & Wellness Benefits. We offer coverage for medical, dental, and vision. Plus a spirited wellness program. Paid Leave. We provide paid vacation, sick and personal holidays. Retirement Planning. We offer a 401k program with company match. Dolben University. Educational programs to support career development and growth. The Dolben Company is proudly an Equal Opportunity Employer EOE/M/F/D/V. #HIGH100
    $35k-53k yearly est. 6d ago

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