LinTech Global Jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking an action-oriented, product marketer who is excited to help accelerate the business of one of the newest, fastest growing areas at ServiceNow. We need someone that will excel as an individual contributor and be a great collaborator with our talented product marketing team and business partners. The Sr. Product Marketing Manager for Sales and Order Management (SOM) will be responsible for driving key elements of our marketing strategy, including developing persona-based and AI solution messaging, creating sales and marketing content, releasing new products and features, and more. This position reports to the Director of Product & Solutions Marketing for CRM Workflows. The ideal candidate will have positioning, messaging and storytelling in their DNA and demonstrates attention to detail and quality. They are a self-starter and thrive in a fast-paced environment. What you get to do in this role: Work closely with product, sales and industry teams to develop positioning and messaging that articulates the unique benefits of ServiceNow's Sales & Order Management to our target industries. Create messaging and content for various marketing touchpoints across the buyer journey and for campaigns, such as keynotes, case studies, videos, ebooks, infographics and blog posts. Provide updates of website content, ensuring that the latest messaging is represented. Help manage ServiceNow's sales presence at key conferences and 3rd party events including speaker selection, messaging support, content review and related event staff management. Develop and deliver sales assets and enablement that helps the sales team mature and close pipeline. Partner with our technical product marketers and product managers to define compelling demo narratives. Coordinate and execute product launches including messaging and positioning, internal communications, and field/event marketing. Qualifications To be successful in this role you have: Curiosity for AI & Innovation: We're looking for candidates who are excited about AI and love experimenting with new ideas and tools. A passion for learning and innovation is a must! 12+ years in enterprise software Product Marketing or equivalent. Familiarity with sales and order management, CRM, customer service and related enterprise solutions. Strong persona-based messaging and storytelling experience. Exceptional people and management skills to interact with staff, colleagues, cross-functional teams, and third parties. Very strong written and oral communication skills. Experience presenting to enterprise executives in digital and in-person events. Bachelor's degree or equivalent experience. Must be comfortable with social media and community participation. Up to 10% travel to support sales efforts and industry events. Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $146,400 - $256,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr

FTI is looking for an Intermediate Machine Learning Ops (MLOps) Engineer to join our Data Science and Engineering team. This role will be critical in designing infrastructure, developing processes, deploying, scaling, and maintaining machine learning models while also having the ability to contribute to our data science initiatives. This role bridges the gap between data science and engineering, ensuring that machine learning models are efficiently integrated and maintained within production systems. Responsibilities MLOps Infrastructure Development: Design, implement, and manage scalable MLOps pipelines to automate the deployment and monitoring of machine learning models. Build and maintain CI/CD pipelines for ML model integration and delivery. Optimize model training and inference performance. Cloud and Containerization: Deploy and manage ML models on cloud platforms (AWS, Azure, GCP) using containerization tools like Docker and Kubernetes. Ensure high availability, scalability, and cost-efficiency of ML services. Model Monitoring and Maintenance: Implement model monitoring systems to track model performance, data drift, and model decay. Develop automated retraining pipelines triggered by data or performance metrics. Collaboration and Data Science Contribution: Collaborate with data scientists to transition models from development to production. Assist in feature engineering, model optimization, and data pipeline automation. Contribute to data science discussions, providing insights on deployment feasibility and infrastructure requirements. Education/Qualifications 3+ years of experience in MLOps, DevOps, or a related engineering role. Must be a U.S. Citizen and able to obtain a DoD clearance. Proven experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI, CircleCI). Hands-on experience with cloud platforms (AWS, Azure, GCP) and container orchestration (e.g., Kubernetes, Docker). Proficiency in Python and familiarity with ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. Strong understanding of MLOps best practices, including model versioning, monitoring, and continuous integration. Ability to optimize model training and inference performance. Familiarity with data pipeline orchestration tools (e.g., Apache Airflow, Prefect). Preferred Qualifications: Experience working in secure environments or with government contracts. Active security clearance or eligibility to obtain one. Exposure to data science concepts, including feature engineering, model evaluation, and data visualization. Familiarity with ML lifecycle management tools such as MLflow, TFX, or Kubeflow. #J-18808-Ljbffr

ROLE DESCRIPTION: Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This role will be responsible for using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position supports evenings and weekends as needed. Key duties include:• Works on high visibility or mission critical aspects of a given program and performs all functional duties independently• Providing 24x7x365 support, resource will provide a central point for identification, troubleshooting and escalation of incidents that arise in all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of incidents, and manage incidents to completion.• Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy.• Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents.• Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents.• May supervise others.• Monitor all applications and systems in production, development, and test environments at all Data Centers.• Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community.• Escalate incidents in accordance with established client escalation procedures.• Identify and respond to potential problems or trends before failure or degradation occurs. Provide information on scenarios for monitoring, automation, and adjusted threshold levels to allow appropriate action to be taken before adverse impact occurs. Develop and/or enhance processes to detect and prevent future incidents and allowing for quicker diagnosis and resolution if further incidents occur. MINIMUM REQUIREMENTS: • 3-10 years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience• 3 years of experience supporting incident, problem, and change management activities for a large government agency• 2 years of experience working on high visibility or mission critical aspects of a given program and performing all functional duties independently• 3 years of experience using the following or similar tools: Fault and Performance monitoring and reporting tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager• 3 years of experience using incident management tools such as BMC Remedy• 3 years of operational experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment• 3 years of experience with supporting one or more of the following Data Center technologies: Java App Servers, VMWare, Oracle, Unix/Linux, or IBM technologies like MQ, AIX, DB2/UDB• Strong verbal communication skills. • US Citizenship Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range 101,000 to 167,500 Shift Night Shift Telework Intermittent Telework Travel Requirement No-Travel Not Required

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it's the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development. The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow's next generation of sales talent through a structured development and promotional path. Every day, you'll get to: Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications Provide ‘on demand' sales support to customers Support Customer Success Managers and Renewal Reps to ensure health and retention of customers Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams Invest in yourself by continuing to develop your skills through formal training, coaching and feedback Qualifications To be successful in this role you: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams Ran full cycle sales deals for 2+ years Are coachable and focused on personal development to learn new skills Have the ability to understand the "bigger picture" beyond solving a siloed issue Are driven and consistently able to apply newly learned, complex knowledge Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $80,460 - $124,740, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Ability to obtain a Public Trust clearance Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range $68,200 - $86000 Shift N/A Telework Telework Not Allowed Travel Requirement No-Travel Not Required

The Data Analyst is part of a Data Engineering Team and has a deep understanding of data modeling principles, advanced SQL skills, and a diverse background in COTS, Supply Chain and Logistics. As a Data Analyst, you will work closely with the Product Owner, Tech Lead, and other stakeholders to elicit, analyze, and document data requirements, ensuring data integrity, and driving data-driven decision-making across the organization. Your ability to bridge the gap between business needs and technical solutions will be essential in ensuring the successful delivery of data-driven projects. This role is 100% remote. Responsibilities Collaborate with the Product Owner, stakeholders, and end users to gather and analyze data requirements across HELM. Work with data engineers to understand the technical landscape, data sources, and data flows within the organization. Translate business requirements into detailed technical specifications, including data models, data dictionaries, and ETL (Extract, Transform, Load) processes. Participate in the design and implementation of data pipelines, data warehouses, and data marts. Assist in the development of data quality and validation procedures. Support the testing and validation of data solutions, ensuring data accuracy and integrity. Conduct in-depth analysis of complex datasets to identify trends, patterns, insights, and improvement opportunities and potential solutions. Develop and maintain comprehensive data dictionaries. Design conceptual, logical, and physical data models to support business needs. Create and maintain Entity-Relationship Diagrams (ERDs) to visualize data relationships. Establish and enforce data naming conventions to ensure consistency and clarity. Utilize advanced SQL skills to query, manipulate, and analyze large datasets. Develop and optimize SQL queries for performance an deficiency. Create and maintain data validation scripts to ensure data quality. Participate in agile ceremonies, such as Sprint planning, backlog refinement, and Sprint reviews. Work with our clients and data engineering team to create features and user stories that align with business goals and product vision. Maintain regular communication with clients to provide updates, gather feedback and address their expectations. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field. 3+ years of proven experience as a Data Analyst, with a strong emphasis on data modelling and SQL. Strong understanding of data engineering principles, data warehousing, data modeling, and ETL processes. Proficiency in SQL and data analysis tools. Experience working with Agile methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. 12+ years of relevant experience Other Preferred Qualifications Experience in the healthcare or supply chain logistics industry. Knowledge of data privacy and security regulations (e.g., HIPAA). Familiarity with cloud-based data platforms (e.g., AWS, Azure, GCP). Experience with data visualization tools (e.g., Tableau, PowerBI). Currently working the Veterans Administration (VA) Active clearance for Public Trust Position Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range $106,000-$140K Shift N/A Telework Full Time Telework Travel Requirement No-Travel Not Required

ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include:1) Performs all functional duties independently.2) Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.3) Monitor and support Incident management in production, development, and test environments in all data centers used by the client.4) Provide a central point for coordination of incidents that arise in all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward resolution of incidents, and manage incidents to completion. 5) Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community.6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures, Repeat Incidents7) Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents.8) Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents.9) Escalate incidents in accordance with established escalation procedures.10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am.11) Report monthly on outstanding tickets dependent on third party action. Report to include ticket, item awaiting action, third party, duration and if known estimated resolution time.12) Proactively identifies opportunities for process and/or documentation improvement.13) Supports the development of monthly Enterprise Operations Center reporting for SLAs and KPIs. MINIMUM REQUIREMENTS: • 3+ years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience.• 3 years of strong experience with Fault and Performance monitoring and reporting tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager• 3 years of experience with working with incident management tools such as BMC Remedy• 3 years engineering experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment • 3 years exposure to Service Management/ITIL framework and concepts (incident, problem, change management, RCA)• 2+ years of proven demonstrated troubleshooting skills; highly skilled in the implementation, integration, testing and support of distributed applications• Excellent verbal and written communication skills: experience working with technical and functional resources; experience presenting information to client / senior leadership• Excellent problem solving skills: proven ability to resolve issues and explain complex problems• US Citizenship Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range 101k to 154k Shift Night Shift Telework Intermittent Telework Travel Requirement No-Travel Not Required

If you've ever paid a bill through your phone, tablet, or laptop, chances are your transaction was safeguarded and processed using our software. Now it's your turn to provide Real-time payments to meet the needs of organizations and people the world over. Job Summary: The Program Manager supports the day-to-day operations of the sales and customer success teams. * Organizes and coordinates multiple large and/or complex customer facing or internal programs, in accordance with ACI project management methodology, while ensuring the business unit's objectives align with the technology solutions. * Provides strategic guidance to team and project managers in ways that promote ACI's culture. * Coordinates departmental or cross-functional teams, focused on the delivery of new products/systems or upgrade of existing products/systems or solution. * Partners with stakeholders' business unit leaders to translate their objectives into manageable programs that will execute upon those strategies. * Monitors the program from initiation through implementation and delivery. Accountable for planning and directing schedules, managing resource needs and monitoring budget/spending. * Organizes cross-functional activities, ensuring completion of the program on time, with agreed upon scope, within budget and of the highest quality, while managing escalation as well as program level risk and issue resolution. * Provides dashboard reporting at a program level, and leads update meetings. * Must be an excellent leader and with experience in matrix managing staff of different disciplines to produce results in a timely manner. The goal is to ensure that the program delivers desirable outcome for ACI. Job Responsibilities: * Takes a lead role in managing one or more complex programs critical to the success of the customer and ACI lead team of project managers allocated to projects within the program. Lead complex programs to create a path forward for the team. * Manages program scope to ensure what is being delivered is consistent with what was agreed upon with all necessary stakeholders, which includes ensuring proper charter. * Develops integrated schedule that is inclusive of all program milestones, resources and constraints to ensure timely completion of program to achieve ROI. * Manages program issues and risks (technical and non-technical) through identification, evaluation, tracking, communication, escalating and mediation in an orderly manner and in accordance with ACI project management methodology. * Partners with other business unit colleagues, cross-functionally and with third-parties to build strong teams that can work through program challenges. * Facilitates successful negotiations such as resource constraints as appropriate throughout the program. Ensures consensus and agreement across customers and/or internal partners and project managers. * Mentors junior associates in program and project methodologies and best practices. Collaborate with peers to share lessons learned across multiple programs and portfolios and harvest best practices across the organization. * Ability to synthesize strategic solutions, broad problems and implement suitable strategies to meet program delivery objectives. * Optimize execution with a comprehensive and tailored approach that integrates best practices while adapting to the specific dynamics of multiple fast moving technology teams. * Communicates effectively across all levels of the organization to drive progress and keep leadership and all project stakeholders informed of program updates and status through dashboard and risk register, etc. * Formulates, organizes and monitors inter-connected projects and manage deadlines, budget and other activities. * Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: * Bachelor's Degree, or equivalent work experience. * 5+ years program management experience with demonstrated experience delivering high quality results for complex, transformational programs or 10-12 years project management experience managing complex projects. Preferred Knowledge, Skills and Experience needed for the job: * Excellent communications skills, verbal and written. * Proficient in use of MS Products (Excel, PowerPoint, Word) and Jira. * PMP preferred, working towards obtaining or approved equivalent. * Ability to communicate effectively with C-Level. * Tolerate and comfortable with risk and uncertainty. * Ability to act without having the full picture. Work Environment: * Standard remote work environment * Majority of time spent on PC (Phys. Req.) Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our website at ******************** Job ID (Requisition #15411) ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally #LI-LL1 #LI-Remote

Looking for a Service Desk Lead to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, experience as a service desk supervisor and a desire to “own” customer incidents and requests to resolution. The Full-Time Service Desk Supervisor oversees level one service desk agents, serves as a technical escalate point of contact, and provides customer support, service and technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple technologies, supporting multiple clients and their applicate software applications, understanding, and applying each customer's specific procedures and processes. The candidate can expect to help other level 1 agents with supporting our customers, manage ticket queues and call queues as well as walk callers through trouble shooting local and online applications, web site navigation for financial aid web sites, conduct advanced application support, troubleshoot electronic medical record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk Supervisor is responsible for assisting management with service desk operations and staff development. The supervisor is also responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. The Technical service desk supervisor will create tickets, support medical patient records, provider communications, support referrals, and troubleshoot technical issues. In this role you will work with an ITSM ticketing system and ensure tickets are entered correctly, accurately and updated in a timely fashion. The supervisor will also create documentation for the Support Service Help Center and assist in auditing and maintain solutions. Supervise staff responsible for first level technical support, ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreements. Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Assists with taking customer calls as needed. Assists with setting goals and objectives for the Service Desk Operations organization. Facilitates the day to day management of customer problems/requests/issues. Monitors incidents and ensures that Service Level Agreements are met. Identifies and recommends areas which need to be addressed by new or streamlined procedures. Performs follow up on incidents with customers as needed to ensure customer satisfaction. Develops and maintains knowledge of customer and customer specific business environment. Ensures staff acquires customer specific skills and knowledge. Supervises and/or works on project work as appropriate. Provides support for new business transition activities as required. Provides leadership and direction to staff as required. This includes training, evaluations, staffing, time reporting and other HR issues, as appropriate. Maintains an informed status of operations by attending meetings, conferences and focus groups as appropriate. Clearly defines and communicates roles and expectations to supervised personnel. Responsible for monitoring employee performance and behavior, coaching, mentoring and taking corrective action as appropriate. Recognize and value the contribution of supervised staff, recommending promotions, compensation, and termination. Assists in developing and communicating the necessary policies, procedures, standards and processes that promote productivity and effective resource utilization. This is a night shift position. Work hours are Mon-Fri 10P-7A ET, rotating weekends 11P-8A ET. Minimum Qualifications Associate degree in Computer Information Systems, Information Technology, related field OR equivalent experience (may substitute 4 years additional service desk or IT experience for degree) 3 years Help Desk or IT experience At least 1 year experience as a help desk supervisor or 2 years as a help desk lead Solid technical and troubleshooting skills Candidate must have experience in explaining highly technical data and information in simplistic grade school language for end users of complex IT systems and projects. Candidate must be able to use a variety of word processing, spreadsheet, graphics and scheduling tools. Candidate must have experience in being able to gather and convert data into a written narrative. Excellent written and communication skills Exceptional customer service skills Experience creating support documentation Other Job Specific Skills Secret clearance eligible HDI or ITIL certification Experience with IT Service Management systems like ServiceNow Experience with Microsoft Dynamics CRM 6 months working knowledge of Active Directory Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range 53,200- 66,800 Shift Night Shift Telework Full Time Telework Travel Requirement No-Travel Not Required

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience selling into Enterprise Retail Accounts 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Travels throughout their state and/or region, as directed, and is responsible for all aspects of the support of events that increase awareness of military community services. Serves as Subject Matter Expert (SME) to collaborate with existing family support resources, identify recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. Provides Service members and families with the highest level of support to include information and referrals for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government. Attends various community events and meetings to bring awareness directly to the military community. Identifies problems and/or gaps in available services/resources and determines methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources. Facilitates collaboration between military and civilian agencies to improve coordination. Provides detailed briefings and training to share information that brings related groups together (e.g., unit/command members, staff, volunteers, etc.) when approved by the government. Collaborates with military and civilian personnel and other departments to develop presentation and training materials. Maintains an online repository of state-specific information on Government approved family programs and support resources. Provides guidance to team in adherence to planning, policies, and practices. Mentors junior team members as appropriate. *Ensures confidentiality in all aspects of support. Minimum Qualifications Bachelor's Degree or equivalent of 4 years relevant experience. Master's Degree preferred. Minimum 15 years of experience made up of a combination of at least 10 years of prior military experience or relevant knowledge plus an additional 5 years' experience working in Military Service Programs and marketing, sales, recruiting, education, or other similar networking-intensive work. Other Job Specific Skills Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle Ability to tailor communications to multiple audiences/entities Excellent analytical, organizational, time-management, and multi-tasking skills Willingness to travel up to 80% within assigned geographical area of responsibility Experience with project administration and meeting multiple deadlines Experience in customer service quality and/or help desk Strong organization and time management skills Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range $91000 Shift N/A Telework Intermittent Telework Travel Requirement Yes-Travel Required

At FTI, we are united by one common mission; supporting those that protect our nation so they can make the best-informed decisions during critical moments when seconds count. We want you to bring your passion and expertise to contribute to that essential mission. We strive to incorporate our values to create a culture of collaboration and trust, where you can share your ideas and innovate. If you are inspired by making a positive impact through developing data driven solutions, FTI would appreciate the opportunity to learn more about you. We are seeking an experienced Advisory Ship Control Systems Analyst to support Naval Sea Systems Command (SEA 21/PMS 443), Surface Ship Sustainment, Ship Control System Program. In this role, you will provide subject matter expertise to analyze a broad range of issues, deliver innovative solutions, and provide strategic assessments to influence senior Navy civilian and military decision makers. In addition, you will provide overall program and contract management of FTI's project team. While there is some work from home flexibility, you must be located within a commutable distance and be able to report to the customer site at the Washington Navy Yard as needed. Responsibilities * Analyze business issues, define requirements, and recommend automated system controls as well as protocols to solve organizational information issues. * Determine operational objectives, gather information, and evaluate output requirements and formats. * Work closely with end users to analyze, define, model, and document systems requirements. * Identify project milestones, phases, and elements, and keep team within timeline and budget. * Construct workflow charts and diagrams, study system capabilities, and write specifications. * Develop organizational change management framework and conduct user acceptance testing. * Maintain automated system protocols by writing and updating procedures. * Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. * Provide subject matter expertise in the planning and execution of the Surface Ship Sustainment, Ship Control System Program. * Ensure customer requirements and objectives are met and keep leadership informed of key issues that may impact the project or other results. * Provide engineering subject matter expertise, and technical, and managerial direction for problem definition, analysis, requirement development and implementation of Ship Control Systems to support Navy surface warships. * Make recommendations and advise clients on system development, improvements, optimization, and support efforts for both hardware and software in support of future fielded systems and system updates. * Provide subject matter expertise on acquisition projects, system sustainment, modernization, and lifecycle costs. * Develop and lead a team of engineers and analysts to meet or exceed customer requirements. Education/Qualifications Required: * Must be a U.S. Citizen and possess an active U.S. Dept. of Defense Secret clearance. * Bachelor's Degree. * 10+ years experience including 5 years total active duty Navy or government support to the Navy. * Experience supporting government acquisition decision making. * Influences best practices to support functional and visual storytelling via briefing products. * Knowledge of ship/bridge systems, procedures and operations. * Must be within a commutable distance and be able to report to the customer site at the Washington Navy Yard as needed and sometimes on short notice. Preferred: * Navy Surface Warfare Officer or Engineering LDO / CWO experience. * NAVSEA Program Office experience. * Federal acquisition process expertise. * Masters degree. #LI-KC1 #LI-Onsite #LI-Hybrid

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) Provide customer onboarding and offboarding. Provide account management support. Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams Process all IT SM tickets to completion. Assist Cyber Operations with continuous monitoring activities. Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications Active TS security clearance and eligible for SCI and NATO read-on prior to starting work. Meet the DoD requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 / 8570.01-m requirements. Minimum Qualifications Bachelor's degree in an area related to the labor category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system. Experience may be substituted for a degree. Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Technical experience in: - Microsoft Windows Operating Systems - Microsoft Office - Network Connectivity - Print Services - E-Mail and Internet mail - Basic PC usage and troubleshooting Ability and desire to build additional technical skills Ability to interact effectively with others Ability to follow instructions to produce desired results Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Willingness to work overtime and varying hours as required Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range $49.00 Shift N/A Telework Telework Not Allowed Travel Requirement No-Travel Not Required

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a Senior Manager, Enterprise Solution Architecture , who will lead a team of highly skilled enterprise executive architects and facilitate engagements directly with customers and through our Inspire program. Inspire is ServiceNow's executive pre-sales consulting program focused on our largest and most innovative customers. The candidate is responsible for defining the key engagement models for their territory and leading a group of seasoned executive architects in working with our most innovative customers and those seeking to digitally transform their companies. The opportunity exists to both coach and lead engagements with key customers in driving real tangible outcomes. Your team's mantra is to challenge enterprise executives to think differently about the new world of work, how to drive better top line revenue by improving customer and employee experiences. The ideal candidate will have a customer-centric mentality, willing to go the extra mile for the customer and break down barriers to ensure customer success. The candidate will be responsible for ensuring that resources are appropriately aligned to the key customer engagements, focused on skills and availability of the team. Also, the candidate will work with cross-ServiceNow teams to ensure that the appropriate level of support is delivered at the right venture for the customer interaction. What you get to do in this role: Lead a team of highly skilled and experienced pre-sales Enterprise Executive Architects consultants in working with our most strategic customers Create and develop senior executive and Cxx customer relationships Understand a customer's business strategy and articulate how ServiceNow can enable and deliver value to their organization, integrate into their current and future technology landscape Provide thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers and helping to change how technology is viewed Provide thought leadership in Industry GTM and aligned enterprise architecture offerings, processes, and deliverables. Influence the direction of the Gobal Business Services business Collaborate with internal ServiceNow business units Understand the detail behind the ServiceNow platform and communicate it at various levels Identify and establish alignment opportunities with partners and Industry GTM Qualifications In order to be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry A track record of leading a diverse, experienced group of senior executive Enterprise Aarchitects, focused on delivering on customer outcomes across all industries 5 or more years of experience with Enterprise Architecture or Enterprise Strategy 5 or more years of Industry experience (eg. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.) 8 or more years of senior leadership experience 8 or more years of proven success influencing senior technology leaders to drive change, in a pre-sales, customer or consulting focused role Experience presenting strategic and technical level content at the CXO level, and with key technical resources Experience and understanding of multiple technical domains - application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc. Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions High degree of interest in developing, retaining and attracting team members Ability to work in a high growth, fast paced environment Bias for action Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Responsible for the planning, design, implementation, testing, and deployment of network systems. Determines network requirements. Ensures that network infrastructure is operational and optimal, and prepares reports and metrics on network performance. Installs, configures, and maintains network information systems. Responsible for network backup and recovery. Determines network and system requirements. Plans, designs and develops local area networks (LANs) and wide area networks (WANs). Installs computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Installs server hardware and software infrastructure. Designs, deploys, and troubleshoots mid-scale network deployments. Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion. Supports network and computing infrastructure. Configures networking hardware to latest industry and manufacturer standards and best practices. Configures hardware and software for the user environment. Provides and updates training materials and documentation. Plans and oversees appropriate, routine tests to ensure the proper working condition and security of developed and purchased network systems. Builds, supports and maintains the protection of company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions. Investigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the network infrastructure and provide the highest possible level of performance and security. Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, or other related field or equivalent relevant experience. CompTIA Network+ and/or CCNP certification preferred. 5-10 years of experience in network administration. Other Job Specific Skills Advanced experience in analysis and design of voice networks, LAN and WAN data networks, wireless networks, and/or network management systems to support voice and data services. Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis. Knowledge of networking hardware, software, standards, best practices, and industry trends. Excellent technical knowledge of network, security and storage infrastructure including: local area networks, wide area networks, wireless networking, VPN, firewalls, routers, switches, load balancers, WAN optimizers, endpoint security and encryption, proxy servers, digital certificates, data center management and cabling standards. Excellent oral and written communications to exchange information, explain procedures, techniques, and answer questions in a clear logical manner. Outstanding diagnostic, problem-solving and analytical skills. Ability to provide professional documentation (diagrams, specifications, technical requirements, and proposal content). Experience architecting, designing, implementing, and maintaining complex network infrastructures. Proven ability to develop and manage infrastructure design patterns, standards, blueprints, application frameworks, configurations, product technical solutions and roadmap. Maintains knowledge of backup/recovery practices. Disclaimers Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Compensation Range 110,000 to 130,000 Shift Day Shift Telework Telework Not Allowed Travel Requirement Yes-Travel Required

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Advisory Solution Consultant Strategic HCLS Accounts As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for all of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis. Participation on strategic accounts as the lead technical advisor Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web meeting. Generation of product demo scripts and scenarios and maintaining demonstration environment(s) Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Responding to Request for Information/Proposal documents Staying current on product developments/releases to a level required for demo and POC/POC Supporting Marketing events - user conferences, trade shows, webinars, etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. as it relates to the overall strategic initiatives of the customer. In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc. in preparation for deployment. Act as the ServiceNow subject matter expert at Executive briefings/marketing events Qualifications To be successful in this role you have: 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area) Strong Pre-sales experience, ITSM & ITOM experience would be advantageous (Tool or business process). Experience selling into and/or working with Pharma/Life Sciences a strong preference Mastery of the Sales process and trusted advisor for account representative Exhibits prior and current technical expertise in web technology and the ability to learn new technology. Exceptional communication and presentation skills to include technical and business concepts. Understanding of and experience selling to enterprise IT architecture. Experience working collaboratively with product management, product marketing, partners, and professional services Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management. A high degree of passion, energy, and drive FD21 Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. What you get to do in this role: Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills. Support and inspire the team to deliver an incredible customer support experience. Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics. Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service. Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others. Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization. Advocate for critical customer issues as a critical escalation point. Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program. Work with internal teams to continue elevating the Support Account Management Brand internally. Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives . Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Management and Contributor experience in high technology, enterprise and commercial account environments, including but not limited to Cloud based computing. A successful track record in management with the ability to translate operational, tactical and strategic needs and requirements onto specific actions and outcomes. A high level of comfort and confidence in dealing with all levels of management, including the C-level/C-suite. Excellent written and oral communication skills. Extensive experience in properly mentoring and growing employees into extended positions and leadership opportunities. Multiple years of experience working in a direct customer facing role with account responsibilities and working with multiple levels of executives and corporate leadership. Prior experience working for an extremely fast-paced company and meeting customer demands on time. Experience working with Sales Operations, sales modeling, contractual negotiations, deal constructs and approval processes. Sales, Technical or Operational knowledge and the ability to share that knowledge with others. An excellent ability to motivate individuals toward larger goals and objectives. Experience in the delivery and execution of proactive, reactive, ad hoc and scheduled deliverables. Previous experience working in an Enterprise Customer Support and/or Service Delivery Management organization. JV20 Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $152,700 - $267,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Are you transitioning from the military and looking to bring your organizational skills and project management expertise into a civilian role? FTI is excited to offer a SkillBridge internship opportunity designed for motivated professionals eager to make an impact in a dynamic environment. As a SkillBridge intern with FTI, you will play a vital role in supporting a variety of impactful projects within our Human Resources department. This is an excellent opportunity to develop your project management skills while contributing to critical initiatives that shape our organization's success. If you're ready to take the next step in your career and explore this exciting SkillBridge opportunity, we'd love to hear from you. Apply today to join our team and make a difference at FTI! Know someone transitioning from the military who might be interested? Share this opportunity with them! Responsibilities * Analyze business issues, define requirements, and recommend automated system controls as well as protocols to solve organizational information issues. * Determine operational objectives, gather information, and evaluate output requirements and formats. * Work closely with end users to analyze, define, model, and document systems requirements. * Identify project milestones, phases, and elements, and keep team within timeline and budget. * Construct workflow charts and diagrams, study system capabilities, and write specifications. * Develop organizational change management framework and conduct user acceptance testing. * Maintain automated system protocols by writing and updating procedures. * Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. * Provide subject matter expertise in the planning and execution of the Surface Ship Sustainment, Ship Control System Program. * Ensure customer requirements and objectives are met and keep leadership informed of key issues that may impact the project or other results. * Provide engineering subject matter expertise, and technical, and managerial direction for problem definition, analysis, requirement development and implementation of Ship Control Systems to support Navy surface warships. * Make recommendations and advise clients on system development, improvements, optimization, and support efforts for both hardware and software in support of future fielded systems and system updates. * Provide subject matter expertise on acquisition projects, system sustainment, modernization, and lifecycle costs. * Develop and lead a team of engineers and analysts to meet or exceed customer requirements. Education/Qualifications Required: * Bachelor's Degree. * Must be a U.S. Citizen and possess an active U.S. Dept. of Defense Secret clearance. * 10+ years experience including 5 years total active duty Navy or government support to the Navy. * NAVSEA Program Office experience. * Experience supporting government acquisition decision making. * Influences best practices to support functional and visual storytelling via briefing products. * Knowledge of ship/bridge systems, procedures and operations. * Must be within a commutable distance and be able to report to the customer site at the Washington Navy Yard as needed and sometimes on short notice. Preferred: * Navy Surface Warfare Officer or Engineering LDO / CWO experience. * Masters degree. #LI-KC1 #LI-Onsite #LI-Hybrid

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Candidate must reside in eastern time zone (U.S). The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing Customer Success services. The team's purpose is to accelerate customers' adoption of the ServiceNow platform, enabling customers to realize value faster, reduce costs and reduce risks. The Role The Customer Outcomes Platform Architect is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role that does not perform configuration on the platform, but and instead guides both partner and customer resources to achieve their goals through leading practices.deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations related to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or annual planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs. What you get to do in this role: Developing strong relationships with the c suite and business leaders to understand the client's vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual customer roadmap. Interact with customer architecture personnel (enterprise and solution) Enterprise architecture to: Analyze and translating translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives To position ServiceNow as the system of action to enable the integrated digital transformation roadmap Establish and advise on the technical governance related domains and associated processes Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices. Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support Advocate/champion ServiceNow's advisory leading practices and industry use cases with clients Contribute thought leadership (methodology and white papers) on how advisory and co-delivery can optimize customer outcomes Guide a customer down a prescriptive solution design and manage through the technical implementation decision points Define solutions across the platform that align to delivered capabilities Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry Consulting Experience Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company 5+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software) Fortune 500 or OEM Software or Cloud Company enterprise architect Career progression (Technical, Architecture) Experience working with functional business leaders to: Identify business objectives and develop outcome-focused roadmaps Guide large Consulting/SI organizations. Large Program Experience 10+ years large program experience leading architecture and design Enterprise Architecture Experience Enterprise or Solution Architect role and/or relevant experience. Data modeling, core data design, security, integrations, configuration management ServiceNow Experience 5+ years of experience with ServiceNow implementation, configuration, and architecture Working knowledge of ServiceNow Technical and Platform Governance best practices Experience with integrations between ServiceNow and other enterprise applications Strong understanding of ServiceNow modules such as CMDB, SecOPS, SPM, and IRM Experience with ServiceNow integrations using REST, SOAP, and other web services Familiarity with ServiceNow's Orchestration and Automation capabilities Certifications ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in relevant modules (e.g., ITSM, ITOM) is preferred ServiceNow Certified Technical Architect (CTA) is a plus Meet and maintain the requirements to work in a FedRAMP environment (i.e. undergo a background screening, reside on U.S. soil, and prove status as a U.S. Citizen, U.S. National, or a U.S. Person) Ideal location for federal work - (Open to remote. Preferred Northern VA, DC, MD) Required Competencies: Customer Focus Translates requirements to Demonstrate value Collaborative Results Driven Cultivates Innovation Executive level communication skills Consultative perspective Thrives in complexity Strategic mindset Software Development background Excellent presentation and communication skills Travel up to 30% Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.