System Administrator
White Plains, NY jobs
Join one of the nation's leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The System Administrator is responsible for maintaining and optimizing the organization's server infrastructure. This role ensures the reliability, security, and performance of enterprise systems. The ideal candidate will have strong experience in Windows Server administration, virtualization, backup and recovery, and lifecycle management of server hardware. This role will also be responsible for building and deploying Windows systems, including virtual machines.
Key Responsibilities
● Administer, monitor, and maintain Windows Server environments, with limited support for Linux systems.
● Perform operating system upgrades, patching, and proactive maintenance to ensure system stability and compliance.
● Support Windows Failover Clustering and multiple Remote Desktop Services (RDS) farms to ensure high availability and performance.
● Manage and maintain Veeam Backup & Replication for reliable system backups and disaster recovery readiness.
● Manage Active Directory, Group Policy, and related identity and access controls.
● Administer and track Microsoft licensing compliance and renewals.
● Manage the server hardware lifecycle, including procurement, deployment, maintenance, and decommissioning.
● Collaborate with internal teams to troubleshoot complex infrastructure and application issues.
● Document configurations, processes, and standard operating procedures.
● Maintain strong security practices and adhere to organizational IT policies and standards.
Qualifications
● Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
● 3-5 years of experience in system administration within a medium to large enterprise environment.
● Proficiency in Windows Server 2016/2019/2022/2025 administration; experience with Linux systems preferred.
● Demonstrated knowledge of Hyper-V, Active Directory, DNS, DHCP, IIS and Group Policy.
● Experience with Veeam Backup & Replication or equivalent enterprise backup solutions.
● Familiarity with Windows Failover Clustering and RDS farms.
● Working knowledge of server hardware lifecycle management and asset tracking.
● Understanding of Microsoft licensing models and compliance requirements.
● Strong troubleshooting and problem-solving skills with attention to detail.
● Excellent documentation and communication abilities.
Senior System Administrator
Brighton, MI jobs
The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Systems Administrator in the
Computer Information Systems
department. The Sr Systems Administrator functions with a high degree of autonomy, and is responsible for professional-level system and software administration for AS/400, EDI, Info Future Three, and others as assigned for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs).
Essential Duties and Responsibilities
• Administer, maintain, and support AS/400 systems, including security, backups, performance, and user support.
• Manage and support Infor Future Three software, ensuring seamless integration with business processes.
• Lead setup and implementation of EDI, shipping, and invoicing software for new North American Manufacturing Companies (NAMCs) and customers.
• Act as a resource to internal teams and external customers for shipping, labeling, and EDI-related issues, ensuring timely resolution.
• Partner with Accounting to identify and resolve outstanding receivables.
• Configure and maintain security for AS/400 and Infor applications, including user provisioning, access reviews, and audit reporting.
• Develop and maintain reports in IBI and AS/400 to support business needs related to shipping, EDI, and invoicing.
• Coordinate end-to-end implementation and testing of new customer business processes.
• Monitor EDI data flow to ensure optimal system performance and reliability.
• Drive optimization by being actively engaged in continuous improvement efforts (kaizen) such as streamlining processes, optimizing systems and enhancing overall efficiency
• This role requires the completion of other duties as assigned
Required Education, Experience, and Skills
Certifications and Education
• Bachelor's degree in Computer Science or related field is required, or equivalent years of relevant experience is required
Experience
• Minimum of 3 years of experience in a systems analysis or application program development function is required
Physical Requirements
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Technology Competencies
• Proficiency using Microsoft Office Suites 2016 or newer is required
• Demonstrable experience working with AS400, IBI and Infor Software is required
Work Environment
• Hybrid Environment, mainly Office Environment but some Plant Environment required
Additional Competencies
• Ability to consistently meet deadlines is required
• Effective verbal, non-verbal, negotiation and written communication skills are required
• Ability to sustain a high degree of professionalism in interacting with internal and external customers is required
• Effective attention to detail, problem solving, analytical and organizational skills are required
Benefits (subject to eligibility):
• Hybrid Work Style (if eligible)
• Insurance (Health, Dental, Vision, Prescription Drug Program)
• Company Paid STD, LTD, Life, and AD&D
• Generous Employer Contribution to HSA
• Short and Long Term Disability
• 401K Company Match
• Paid Time Off/Holidays
• Free Employee Assistance Plan (EAP)
• Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
• Multiple Free Wellness Programs Offered
Service Administrator
Shirley, NY jobs
Are you looking for a new job or a company that aligns with your values and passions? Join Paraco, a family-owned company that has been delivering clean energy and fueling life's moments for over 50 years. We take pride in being one of the largest privately owned propane companies in the Northeast, serving eight states. If you reside within our operational footprint, you may have the option of a hybrid or fully remote work arrangement. Discover more about our careers by visiting Paraco Careers. Join us on this exciting journey toward a sustainable future.
Position Overview:
The Service Administrator is essential in providing exceptional support to our customers. You will be responsible for managing customer inquiries, scheduling service appointments, and ensuring smooth communication between customers and service teams.
Key Responsibilities:
Customer Interaction: Answer incoming phone calls and respond to emails and customer correspondence in a pleasant and professional manner.
Appointment Scheduling: Schedule service appointments and manage customer inquiries regarding billing and service issues.
Issue Assessment: Assess customer concerns to determine the best course of action for our logistics and service teams.
Documentation: Maintain clear and professional communication while accurately documenting each interaction.
Team Collaboration: Collaborate with the Service Supervisor and other team members to ensure optimal customer support.
Additional Duties: Participate in additional projects and perform other duties as assigned.
Qualifications:
Experience: Minimum of one year in customer service or a related field.
Communication Skills: Excellent verbal and written communication skills.
Technical Proficiency: Comfortable navigating various platforms and technologies.
Team Player: Strong collaborative skills with a proactive attitude.
Organization: Highly organized with attention to detail.
Salary: $18.00 - $22.00/hr.
Shift: M-F 8 AM-4:30 PM
Benefits We Provide:
Medical, Dental, & Vision Insurance
401(k) w/ Company Match
Paid PTO and Sick
Paid Holidays
Supplemental and Voluntary benefits and more!
Paraco Gas Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age (40 or over), national origin, ancestry, physical or mental disability, military or veteran status, marital status, medical condition, gender (including gender identity, gender expression, sexual orientation, registered domestic status, pregnancy, childbirth and related medical conditions), genetic characteristics, religion or any other classification protected by state or federal law.
Auto-ApplyTechnical Service Coordinator
New York, NY jobs
The Technical Service Coordinator serves as a key liaison between customers, technicians, and internal teams to ensure service requests are handled promptly and professionally. This role is responsible for supporting the daily operations of the service department by scheduling service activities, coordinating with technicians, and ensuring timely and efficient customer support.
This position requires a combination of mechanical/technical understanding, process management, and interpersonal skills to effectively support daily service operations while enhancing customer experience.
Key Responsibilities
Coordinate service requests, job assignments, and technician scheduling with attention to priority and resource availability.
Maintain oversight of open service orders, ensuring execution and communication across teams.
Act as a subject-matter resource for customers regarding technical specifications, product capabilities, and service procedures.
Translate technical issues into actionable solutions for both customers and service teams.
Independently resolve customer issues and service disruptions by applying policy knowledge, technical understanding, and sound judgment.
Escalate critical service issues while maintaining ownership of overall customer satisfaction.
Track and manage service requests through the company's CRM or service management system.
Prepare and approve service quotes and replacement options with minimal oversight.
Maintain detailed service records, including service reports, time logs, and parts usage.
Build long-term relationships with customers by understanding their operational needs and anticipating service requirements.
Recommend appropriate products, upgrades, or services that align with customer goals.
Qualifications
3+ years in a technical support, service coordination, or customer operations role within a mechanical or industrial environment
Strong working knowledge of electric motors, pumps, or HVAC-related equipment
Proficiency in ERP/CRM systems (e.g., Salesforce, QuickBooks, Jobber, etc.)
Exceptional organizational, communication, and analytical skills
Ability to manage priorities and make independent decisions in a fast-paced environment
High school diploma or GED required
Document Management Administrator
Buffalo, NY jobs
Who we are looking for: The Document Management Administrator will work with the dynamic Titles team, performing a wide range of tasks and assignments to ensure the proper distribution of incoming and outgoing mail and Titles. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience.
Receive, sort, and distribute incoming Titles and related paperwork received by all delivery services.
Scan batched Titles into Salesforce in preparation for clerking.
Responsible for preparation of outbound FedEx shipments consistently throughout the day.
Work through Exceptions in Salesforce and update the titles case as needed.
Perform a complete and comprehensive quality check to ensure accuracy of at least 99.6% of all outgoing titles daily.Quality Assurance and Risk assessment are imperative to this role, as inaccuracy will be a financial liability for ACV and our customers.
Identify, record, and solve title related problems by working with others inside the Titles Dept through effective communication.
Must be able to illustrate problem solving skills through research, analysis of given facts and decision making.
Perform outbound title bundling to ensure maximum efficiency
Perform other duties as assigned.
What you will need:
High School or GED - required
6+ months of Relevant administrative experience
Ability to read, write, speak and understand English.
Must be able to pay strong attention to detail.
Must be able to think outside of the box.
High attention to detail and strong organizational skills.
Comfort working in a fast-paced, high-volume office setting.
Demonstrated ability to take independent initiative.
Ability to stand for extended periods of time and lift up to 30 lbs.
Ability to perform a variety of duties/ movements including, but not limited to :sitting, standing, walking, reaching, lifting, bending, stooping, kneeling, finger dexterity, repetitive motions.
Ability to work in office, with extensive safety precautions in place.
Compensation: $18.50 hourly. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
#LI-SL1
#Ind123KW
Collision Administrator
Bellevue, WA jobs
The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. What are the day-to-day responsibilities? * Answer all incoming calls and direct or take messages as necessary * Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
* Greet customers in a timely, friendly manner
* Schedule appointments using dealership-approved forms
* Prepare all vendor invoices and assign purchase order numbers as necessary
* Obtain customer and vehicle data as needed for collision center estimators
* Establish each customer's method of payment
* Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
* Obtain customer's signature on repair order; provide customer with a copy
* Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
* Distribute the mail daily
* Post all funds received from the repair of a vehicle to the appropriate repair order
* Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
* Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
What are the requirements for this job?
* High School diploma or equivalent
* Ability to read and comprehend instructions and information
* Two years of experience in a dealership position (preferred)
* Professional appearance
* Excellent oral and written communication skills
Exciting Benefits and Perks Await You:
* Competitive compensation and 401k matching
* Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
* Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
* Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
* Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Auto-ApplyServiceNow Platform Administrator
Allen Park, MI jobs
We are looking for a seasoned ServiceNow Platform Administrator with deep expertise in managing enterprise-scale ServiceNow environments. This role involves platform governance, operations management, upgrades, and stakeholder collaboration to ensure optimal performance and alignment with business objectives. The ideal candidate will be CSA certified, experienced in best practices, and capable of working in a global support model with shift flexibility.
ServiceNow Platform Administrator - Experience: 6+ years in ServiceNow Platform Management for large-scale enterprise environments
* Platform Administration & Governance: Manage multiple ServiceNow instances (Production, Non-Production, Development) ensuring stability and compliance. Perform instance cloning, patching, upgrades, and maintain version alignment across environments. Implement platform best practices for performance, scalability, and security.
* Stakeholder Collaboration & Operations Management: Act as a primary liaison between IT teams, business stakeholders, and ServiceNow developers. Gather requirements, provide technical guidance, and ensure smooth delivery of platform enhancements. Manage day-to-day operations, including monitoring, troubleshooting, and incident resolution.
* ServiceNow Development & Configuration Support: Assist development teams with customizations, scripting, and configuration. Maintain core platform tables, data integrity, and schema changes.
* Integrations & Automation: Configure and maintain integrations with third-party systems using REST, SOAP, and MID Servers. Implement automation workflows and orchestration for operational efficiency.
* Upgrades & Continuous Improvement: Plan and execute ServiceNow upgrades with minimal disruption to business operations. Conduct impact analysis, regression testing, and post-upgrade validation.
* Compliance & Security: Ensure adherence to ITIL processes, governance standards, and security compliance. Manage access controls, roles, and permissions across instances.
* Documentation & Knowledge Management: Maintain comprehensive documentation for platform configurations, integrations, and operational procedures. Provide training and guidance to internal teams on platform best practices.
* Platform Administration & Governance: Manage multiple ServiceNow instances (Production, Non-Production, Development) ensuring stability and compliance. Perform instance cloning, patching, upgrades, and maintain version alignment across environments. Implement platform best practices for performance, scalability, and security.
* Stakeholder Collaboration & Operations Management: Act as a primary liaison between IT teams, business stakeholders, and ServiceNow developers. Gather requirements, provide technical guidance, and ensure smooth delivery of platform enhancements. Manage day-to-day operations, including monitoring, troubleshooting, and incident resolution.
* ServiceNow Development & Configuration Support: Assist development teams with customizations, scripting, and configuration. Maintain core platform tables, data integrity, and schema changes.
* Integrations & Automation: Configure and maintain integrations with third-party systems using REST, SOAP, and MID Servers. Implement automation workflows and orchestration for operational efficiency.
* Upgrades & Continuous Improvement: Plan and execute ServiceNow upgrades with minimal disruption to business operations. Conduct impact analysis, regression testing, and post-upgrade validation.
* Compliance & Security: Ensure adherence to ITIL processes, governance standards, and security compliance. Manage access controls, roles, and permissions across instances.
* Documentation & Knowledge Management: Maintain comprehensive documentation for platform configurations, integrations, and operational procedures. Provide training and guidance to internal teams on platform best practices.
Auto-ApplyServiceNow Platform Administrator
Allen Park, MI jobs
We are looking for a seasoned ServiceNow Platform Administrator with deep expertise in managing enterprise-scale ServiceNow environments. This role involves platform governance, operations management, upgrades, and stakeholder collaboration to ensure optimal performance and alignment with business objectives. The ideal candidate will be CSA certified, experienced in best practices, and capable of working in a global support model with shift flexibility.
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
+ Platform Administration & Governance: Manage multiple ServiceNow instances (Production, Non-Production, Development) ensuring stability and compliance. Perform instance cloning, patching, upgrades, and maintain version alignment across environments. Implement platform best practices for performance, scalability, and security.
+ Stakeholder Collaboration & Operations Management: Act as a primary liaison between IT teams, business stakeholders, and ServiceNow developers. Gather requirements, provide technical guidance, and ensure smooth delivery of platform enhancements. Manage day-to-day operations, including monitoring, troubleshooting, and incident resolution.
+ ServiceNow Development & Configuration Support: Assist development teams with customizations, scripting, and configuration. Maintain core platform tables, data integrity, and schema changes.
+ Integrations & Automation: Configure and maintain integrations with third-party systems using REST, SOAP, and MID Servers. Implement automation workflows and orchestration for operational efficiency.
+ Upgrades & Continuous Improvement: Plan and execute ServiceNow upgrades with minimal disruption to business operations. Conduct impact analysis, regression testing, and post-upgrade validation.
+ Compliance & Security: Ensure adherence to ITIL processes, governance standards, and security compliance. Manage access controls, roles, and permissions across instances.
+ Documentation & Knowledge Management: Maintain comprehensive documentation for platform configurations, integrations, and operational procedures. Provide training and guidance to internal teams on platform best practices.
**Required Qualifications:**
+ 6+ years of hands-on experience in ServiceNow platform administration for large-scale enterprise implementations.
+ ServiceNow Certified System Administrator (CSA) - mandatory.
+ Strong expertise in instance management, cloning, patching, and upgrades.
+ Core platform tables and data management.
+ Integration design and troubleshooting (REST, SOAP, APIs).
+ Proven experience in stakeholder collaboration and operations management.
+ Familiarity with ITIL processes and enterprise governance standards.
+ Ability to work in shifts if required for global support.
+ Excellent communication and documentation skills.
**Preferred Qualifications:**
+ Advanced ServiceNow certifications (Implementation Specialist, ITOM, ITSM).
+ Experience with CMDB, Discovery, Orchestration, and Performance Analytics.
+ Knowledge of high availability, disaster recovery, and performance tuning strategies.
+ Exposure to Agile methodologies and DevOps practices.
**Requisition ID** : 55950
ServiceNow Platform Administrator
Allen Park, MI jobs
We are looking for a seasoned ServiceNow Platform Administrator with deep expertise in managing enterprise-scale ServiceNow environments. This role involves platform governance, operations management, upgrades, and stakeholder collaboration to ensure optimal performance and alignment with business objectives. The ideal candidate will be CSA certified, experienced in best practices, and capable of working in a global support model with shift flexibility.
Required Qualifications:
6+ years of hands-on experience in ServiceNow platform administration for large-scale enterprise implementations.
ServiceNow Certified System Administrator (CSA) - mandatory.
Strong expertise in instance management, cloning, patching, and upgrades.
Core platform tables and data management.
Integration design and troubleshooting (REST, SOAP, APIs).
Proven experience in stakeholder collaboration and operations management.
Familiarity with ITIL processes and enterprise governance standards.
Ability to work in shifts if required for global support.
Excellent communication and documentation skills.
Preferred Qualifications:
Advanced ServiceNow certifications (Implementation Specialist, ITOM, ITSM).
Experience with CMDB, Discovery, Orchestration, and Performance Analytics.
Knowledge of high availability, disaster recovery, and performance tuning strategies.
Exposure to Agile methodologies and DevOps practices.
Platform Administration & Governance: Manage multiple ServiceNow instances (Production, Non-Production, Development) ensuring stability and compliance. Perform instance cloning, patching, upgrades, and maintain version alignment across environments. Implement platform best practices for performance, scalability, and security.
Stakeholder Collaboration & Operations Management: Act as a primary liaison between IT teams, business stakeholders, and ServiceNow developers. Gather requirements, provide technical guidance, and ensure smooth delivery of platform enhancements. Manage day-to-day operations, including monitoring, troubleshooting, and incident resolution.
ServiceNow Development & Configuration Support: Assist development teams with customizations, scripting, and configuration. Maintain core platform tables, data integrity, and schema changes.
Integrations & Automation: Configure and maintain integrations with third-party systems using REST, SOAP, and MID Servers. Implement automation workflows and orchestration for operational efficiency.
Upgrades & Continuous Improvement: Plan and execute ServiceNow upgrades with minimal disruption to business operations. Conduct impact analysis, regression testing, and post-upgrade validation.
Compliance & Security: Ensure adherence to ITIL processes, governance standards, and security compliance. Manage access controls, roles, and permissions across instances.
Documentation & Knowledge Management: Maintain comprehensive documentation for platform configurations, integrations, and operational procedures. Provide training and guidance to internal teams on platform best practices.
Auto-ApplyTransportation Admin, Dispatch Operations 11:30a-8p
Buffalo, NY jobs
Who we are looking for: The Transportation Admin - Dispatch Operations is responsible for supporting the Transportation department through dispatch-related tasks and assignments. This role utilizes processes and procedures established by the Transportation department to assign carriers to jobs, resolve routine issues, and provide high quality customer service. The Transportation Admin - Dispatch works with carriers, customers, and internal departments and Teammates to perform dispatch-related tasks. This role performs duties with moderate supervision.
Please note the required availability is needed for this position: 11:30a-8p Monday, Tuesday, Thursday, Friday and Saturday with Wednesday and Sunday off.
What you will do:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Triage customer and carrier inquiries; process transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s).
Process transactions to support operations and dispatching. Transactions may include assigning dispatch jobs, expediting operations surrounding transport orders, or assessing the needs of customers and carriers to ensure seamless orders; relegate and escalate transactions to appropriate Teammate(s).
Build relationships with carriers, customers, and internal departments and Teammates.
Resolve basic issues utilizing processes, procedures, and developing problem solving skills.
Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, and other related systems or platforms.
Work with team to maintain status of dispatched jobs. Connect with sellers, buyers, and carriers to provide continuous communication.
Ensure transactions and records are accurate, up-to-date, and compliant.
Collaborate with management and team to express ongoing issues or opportunities for improvement.
Perform additional duties as assigned.
What you will need:
Ability to read, write, speak, and understand English.
High School Diploma or GED
Minimum 6 months experience in customer service, administrative or clerical work, or transportation industry.
Basic problem-solving ability
Developing teamworking skills, including both internally and externally
Proven customer service ability
Communication and organizational skills
Sense of urgency and self-motivation
Familiarity with business technology, including Microsoft Office or G Suite. Salesforce experience a plus.
Compensation: $18.50 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
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Collision Administrator
Spokane Valley, WA jobs
The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. What are the day-to-day responsibilities? * Answer all incoming calls and direct or take messages as necessary * Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
* Greet customers in a timely, friendly manner
* Schedule appointments using dealership-approved forms
* Prepare all vendor invoices and assign purchase order numbers as necessary
* Obtain customer and vehicle data as needed for collision center estimators
* Establish each customer's method of payment
* Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
* Obtain customer's signature on repair order; provide customer with a copy
* Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
* Distribute the mail daily
* Post all funds received from the repair of a vehicle to the appropriate repair order
* Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
* Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
What are the requirements for this job?
* High School diploma or equivalent
* Ability to read and comprehend instructions and information
* Two years of experience in a dealership position (preferred)
* Professional appearance
* Excellent oral and written communication skills
Exciting Benefits and Perks Await You:
* Competitive compensation and 401k matching
* Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
* Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
* Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
* Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Auto-ApplySystems Administrator - Syracuse
Syracuse, NY jobs
We offer a competitive salary between $65k - $70k a year with opportunities for merit increase based on performance.
At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.
Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.
Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do.
THIS IS A 100% ON-SITE POSITION (Monday through Friday)
About the team and position
We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.
What you'll be doing
Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).
Communicate with internal and external users and vendors on project timeline and completions.
Deal with anything that is powered (wired or wireless)
When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.
Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.
Document solutions to new problems and share them with the rest of the team.
Monitoring system performance to ensure everything runs smoothly and securely.
Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security.
Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.
Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.
Participate in hardware refresh project assigned to Carvana locations
Participate in providing internal business support by resolving escalation requests and provide technical support when requested.
Diagnosing and resolving hardware, software, networking, and system issues when they arise.
Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA.
Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
Maintain inventory for all infrastructure related hardware in the Carvana inventory System.
Document solutions for new problems in Jira.
Ability to participate in an on-call rotation and after hours work when needed
What you should have
This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...
High School Diploma or equivalent
Valid and current driver's license.
Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.
Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).
Experience working with Meraki Security Appliances.
Experience with all major types of mobile devices (iOS, Android, Windows).
An understanding of enterprise network environments .
Basic knowledge and troubleshooting skills for IP Phones.
Experience with G-Suite including Gmail, Calendar, and Drive.
Intermediate skills supporting MS Office suite, especially Outlook and Office 365.
Experience with troubleshooting AV equipment such as HD TVs or Projectors.
Project management experience is a plus.
4-6 years of IT experience in fast-paced environments
What we'll offer in return
Full-Time Salary Position with a competitive salary.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to carry and transport up to 70 pounds up to 20 feet.
Requires excellent visual acuity and manual dexterity.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
M365 System Admin
Troy, MI jobs
Job Description
The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Microsoft 365 Admin in the
CIS department
. The Systems Admin functions with a high degree of autonomy, and is responsible for providing professional level Microsoft 365 support for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs).
Essential Duties and Responsibilities
• Manage and maintain all M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform.
• Administer user accounts, groups, roles, and licenses through the Microsoft 365 Admin Center and Azure Active Directory (AAD).
• Configure and maintain MFA, Conditional Access, and Security Groups to ensure compliance with organizational security policies.
• Monitor system health, service availability, and capacity planning.
• Maintain and optimize M365 tenant configuration according to best practices.
• Support Teams setup, policies, and integration with other M365 services.
• Define and implement policies for TG's cloud-based systems
• Experience with MS Azure, M365, and O365.
• Manage OneDrive for Business configurations, synchronization, and permissions.
• Implement Data Loss Prevention (DLP), retention policies, and compliance rules.
• Ensure adherence to corporate data governance and compliance standards Perform and regular audits of user access, permissions, and sharing activities.
• Provide Tier 2/3 technical support for Microsoft 365 applications and related issues.
• Troubleshoot user and system issues, escalating to Microsoft support when needed.
• Create and maintain documentation for configuration settings, processes, and system changes.
• Monitor and report on system usage, adoption, and performance metrics.
• Must have the ability to travel, with potential overnight stays, to TG NAMC's and Customer Sites.
• Drive optimization by being actively engaged in continuous improvement efforts (kaizen)
• This role requires the completion of other duties as assigned
Required Education, Experience, and Skills
Certifications and Education
• Bachelor's degree in Information Technology, Computer Science or related field is preferred, or equivalent years of relevant experience is required.
Experience
• 1 to 4 years of hands-on experience managing Microsoft365 Environments is required
• Previous experience integrating M365 with third-party applications or security tools is a plus
Physical Requirements
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Technology Competencies
• Strong knowledge of Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory is required
• Experience with PowerShell scripting for automation and reporting is preferred
• Understanding of M365 Security, Compliance and Governance Policies is preferred
• Strong understanding of identity and access management (IAM) principles, along with Single Sign-On (SSO) practices is preferred
• Previous experience with Windows Server environments (Active Directory, Group Policy, DNS, and DHCP) and Network Administration (Firewalls, Routing, VPNs, and DNS) is highly beneficial
Work Environment
• Office Environment
Additional Competencies
• Ability to consistently meet deadlines is required
• Effective verbal, non-verbal, negotiation and written communication skills are required
• Ability to sustain a high degree of professionalism in interacting with internal and external customers is required
• Effective attention to detail, problem solving, analytical and organizational skills are required
Benefits (subject to eligibility):
• Hybrid Work Style (if eligible)
• Insurance (Health, Dental, Vision, Prescription Drug Program)
• Company Paid STD, LTD, Life, and AD&D
• Generous Employer Contribution to HSA
• Short and Long Term Disability
• 401K Company Match
• Paid Time Off/Holidays
• Free Employee Assistance Plan (EAP)
• Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
• Multiple Free Wellness Programs Offered
Support Engineer
New York, NY jobs
About Us:
Modal provides the infrastructure foundation for AI teams. With instant GPU access, sub-second container startups, and native storage, Modal makes it simple to train models, run batch jobs, and serve low-latency inference. Companies like Suno, Lovable, and Substack rely on Modal to move from prototype to production without the burden of managing infrastructure.
We're a fast-growing team based out of NYC, SF, and Stockholm. We've hit high 8-figure ARR and recently raised a Series B at a $1.1B valuation. We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale AI, Substack, and Suno.
Working at Modal means joining one of the fastest-growing AI infrastructure organizations at an early stage, with many opportunities to grow within the company. Our team includes creators of popular open-source projects (e.g. Seaborn, Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
The Role:
Modal is looking for a Support Engineer to be the voice of our customer experience. As our user base grows rapidly, we need someone who can provide exceptional support to developers building the next generation of AI applications. You will:
Respond to customer inquiries via email, chat, and support tickets in a timely and helpful manner
Troubleshoot technical issues related to Modal's platform, Python environments, and deployment workflows
Guide users through documentation, tutorials, and best practices for using Modal
Escalate complex technical issues to engineering teams while providing clear context and reproduction steps
Maintain and improve our knowledge base, FAQs, and support documentation
Track common support requests and work with product teams to identify opportunities for platform improvements
Monitor community channels (Slack, Reddit, etc.) and provide helpful responses to user questions
Collaborate with sales and customer success teams to ensure smooth customer onboarding
Help identify and communicate customer feedback to inform product roadmap decisions
Requirements:
3-5 years of customer support or technical support experience, preferably with developer-facing products
Strong written communication skills with ability to explain technical concepts clearly and patiently
Basic technical background with familiarity in Python, command line tools, and web technologies.
Experience with ticketing systems, knowledge bases, and support workflows
Customer-first mindset with genuine interest in helping developers succeed
Any of the following would be a plus:
Understanding of cloud platforms, APIs, or developer tools
Basic familiarity with containerization, serverless computing, or ML/AI workflows
Experience supporting SaaS or infrastructure products
Knowledge of Git, package management, or deployment processes
Knowledge of Go or TypeScript, our official SDK languages
Auto-ApplySupport Engineer
New York, NY jobs
About Us:
Modal provides the infrastructure foundation for AI teams. With instant GPU access, sub-second container startups, and native storage, Modal makes it simple to train models, run batch jobs, and serve low-latency inference. Companies like Suno, Lovable, and Substack rely on Modal to move from prototype to production without the burden of managing infrastructure.
We're a fast-growing team based out of NYC, SF, and Stockholm. We've hit high 8-figure ARR and recently raised a Series B at a $1.1B valuation. We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale AI, Substack, and Suno.
Working at Modal means joining one of the fastest-growing AI infrastructure organizations at an early stage, with many opportunities to grow within the company. Our team includes creators of popular open-source projects (e.g. Seaborn, Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
The Role:
Modal is looking for a Support Engineer to be the voice of our customer experience. As our user base grows rapidly, we need someone who can provide exceptional support to developers building the next generation of AI applications. You will:
Respond to customer inquiries via email, chat, and support tickets in a timely and helpful manner
Troubleshoot technical issues related to Modal's platform, Python environments, and deployment workflows
Guide users through documentation, tutorials, and best practices for using Modal
Escalate complex technical issues to engineering teams while providing clear context and reproduction steps
Maintain and improve our knowledge base, FAQs, and support documentation
Track common support requests and work with product teams to identify opportunities for platform improvements
Monitor community channels (Slack, Reddit, etc.) and provide helpful responses to user questions
Collaborate with sales and customer success teams to ensure smooth customer onboarding
Help identify and communicate customer feedback to inform product roadmap decisions
Requirements:
3-5 years of customer support or technical support experience, preferably with developer-facing products
Strong written communication skills with ability to explain technical concepts clearly and patiently
Basic technical background with familiarity in Python, command line tools, and web technologies.
Experience with ticketing systems, knowledge bases, and support workflows
Customer-first mindset with genuine interest in helping developers succeed
Any of the following would be a plus:
Understanding of cloud platforms, APIs, or developer tools
Basic familiarity with containerization, serverless computing, or ML/AI workflows
Experience supporting SaaS or infrastructure products
Knowledge of Git, package management, or deployment processes
Knowledge of Go or TypeScript, our official SDK languages
Auto-ApplySystems Administrator II
Everett, WA jobs
Job Title: Systems Administrator II Reports To: IT Systems Manager Department: Information Technology Employment Type: Full Time - Exempt Salary Range: $80,000-$90,000 annually, depending on experience and qualifications
Travel: As needed, to other company locations
Role Summary
The Systems Administrator II is a Tier II/III position, hands-on technical role responsible for the implementation, administration, and support of RANDYS Worldwide's core infrastructure, cloud services, and enterprise systems. This role focuses on keeping systems secure, stable, and performant while supporting ongoing growth and integration work across the organization.
Working closely with the IT Systems Manager, other IT team members, and business stakeholders, the Systems Administrator II plans and executes infrastructure and systems projects, coordinates with vendors, and provides Tier II/III support for complex issues. This role may mentor junior IT staff but does not have direct people-management responsibility.
Requirements
Essential Duties & Responsibilities:
Key Responsibilities
Core Infrastructure & Systems
• Perform day-to-day and scheduled administration of servers, storage, and core infrastructure (on-prem and cloud - primarily Azure.
• Administer Microsoft Windows Server Environments: including hybrid Active Directory, DNS, DHCP, Group Policy, and SMB security groups.
• Maintain and monitor backup jobs (software and hardware), and support disaster recovery/business continuity procedures to meet Recovery Time and Point Objectives.
• Maintain server room infrastructure, including switches, battery backup units, and environmental monitoring systems.
• Manage and maintain OS images and configurations across Windows 10/11.
Cloud & Microsoft 365
• Administer Microsoft Azure and Microsoft 365 environments, including Entra ID, Exchange Online, SharePoint Online, Teams, Defender, Purview, Intune, and Azure virtual networks.
• Support and optimize usage of O365, OneDrive, SharePoint, Teams, and other Microsoft cloud services.
• Plan and execute platform maintenance, upgrades, patches, and releases across on-prem and cloud systems.
• Use scripting and automation (PowerShell) to streamline administration, monitoring, and maintenance tasks.
Networking & Telecom
• Support and maintain network infrastructure, including Cisco Meraki and WatchGuard firewalls, switches, mesh Wi-Fi, VLANs, peering groups, and IPv4/IPv6.
• Configure and support mobile and site-to-site VPN tunnels and ensure secure remote access.
• Perform client network maintenance and monitoring to ensure high availability and performance.
• Maintain telecom network infrastructure; configure and deploy wireless and desktop phone equipment, support VoIP systems, voicemail, and related reporting.
Security & Compliance
• Implement policies and procedures that ensure the security and integrity of the company's networks, systems, and data.
• Apply secure configuration and hardening standards for servers, network devices, and endpoints.
• Maintain advanced knowledge of internal and external DNS; Cloudflare experience is a plus.
• Assist with security monitoring, security audits, incident response, and remediation activities as needed.
• Work with security operations center to maintain and update security stack as needed.
Projects, Vendor & Cross-Team Collaboration
• Execute infrastructure and systems projects, including upgrades, migrations, and integrations, under the direction of the IT Systems Manager.
• Participate in integration work for newly acquired businesses, ensuring smooth onboarding into the existing environment.
• Work with vendors to resolve technical issues, escalate problems appropriately, and validate invoices.
• Provide clear communication upward and across teams regarding project/task status, issues, and technical impacts.
User Support & Documentation
• Provide Tier II/III support for escalated issues related to servers, networking, cloud services, and line-of-business applications.
• Document network and system configurations, procedures, and troubleshooting steps; maintain accurate knowledge base and standard operating procedures.
• Assist with ongoing system audits to evaluate efficiency, capacity, and alignment with business goals.
• Perform other duties and tasks assigned.
Preferred Education and Experience:
Background & Qualifications
Formal Education & Certification
• Associate's or bachelor's degree in Computer Science, Information Systems, or related field; or an equivalent combination of education and experience.
• 5+ years of professional IT experience, including at least 3 years in a Systems Administrator or similar infrastructure role.
• Relevant certifications preferred (for example, CCNA, Microsoft 365 or Azure Administrator/Security certifications).
Required Knowledge & Experience
• Strong organizational, troubleshooting, and problem-solving skills.
• Strong analytical skills to understand business processes and identify areas for technical improvement.
• Hands-on experience administering Microsoft Azure, including:
o Entra ID
o Microsoft 365 Admin Centers (365, Exchange, SharePoint, Defender, Purview, Intune)
o Azure virtual networks and related services
• Experience administering Windows Server environments: hybrid AD, DNS, DHCP, Group Policy, and SMB security groups.
• Knowledge of data communication, network operating systems, network design and security, and monitoring/management tools.
• Advanced proficiency with disaster recovery/business continuity procedures, tools, and methodologies.
• Advanced knowledge of internal and external DNS; Cloudflare experience is a plus.
• Operating systems experience: Windows 10/11, Windows Server 2019/2022/2025, Microsoft SQL Server, and Linux.
• Networking: proficiency with Cisco Meraki and WatchGuard firewalls, mobile and site-to-site VPN tunnels, mesh Wi-Fi, VLANs, peering groups, and IPv4/IPv6.
• Experience supporting Microsoft O365, OneDrive, SharePoint, Teams, and related Microsoft cloud services.
• Experience with scripting and automation (PowerShell or similar).
• Hands-on networking experience with excellent knowledge of routing, VPN, cloud connectivity, and secure networking best practices.
Preferred Experience
• Experience with ConnectWise RMM tools (Automate, Patch Management, ScreenConnect).
• Experience with SolarWinds Service Desk or a similar ITSM platform.
• Experience integrating newly acquired businesses into existing infrastructure.
• Experience supporting a diverse range of users with varying technical skills.
Physical Requirements
• Capable of lifting/carrying 50 lbs regularly and occasionally up to 75 lbs (for example, mounting routers, switches, firewalls, and UPS equipment).
• Moderate physical activity may be required in support of hardware installation and maintenance.
Work Conditions
• This is an onsite role based at RANDYS Worldwide headquarters in Everett, WA; remote or hybrid work arrangements are not available for this position.
• Required to travel as needed, to other company locations, data centers, or vendors.
• Participation in an on-call rotation and occasional evening/weekend maintenance windows is required.
Knowledge and Personal Attributes:
Personal Attributes
• Outstanding customer service and communication skills, with a team-oriented philosophy.
• Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
• Passion and enthusiasm for technology and helping people; able to build trust and positive relationships with end users and peers.
• Self-motivated and able to work effectively with minimal supervision in a fast-paced, deadline-driven environment.
• Strong intellectual curiosity and desire for continuous professional growth.
• Ability to effectively communicate, both oral and written, with IT leadership, business stakeholders, team members, and vendors.
• Ensure timely follow-up and successful completion of assigned tasks and projects by monitoring progress, addressing obstacles, and maintaining clear communication with stakeholders.
________________________________________
RANDYS Worldwide is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.
Systems Administrator II
Everett, WA jobs
Job DescriptionDescription:
Job Title: Systems Administrator II Reports To: IT Systems Manager Department: Information Technology Employment Type: Full Time - Exempt Salary Range: $80,000-$90,000 annually, depending on experience and qualifications
Travel: As needed, to other company locations
Role Summary
The Systems Administrator II is a Tier II/III position, hands-on technical role responsible for the implementation, administration, and support of RANDYS Worldwide's core infrastructure, cloud services, and enterprise systems. This role focuses on keeping systems secure, stable, and performant while supporting ongoing growth and integration work across the organization.
Working closely with the IT Systems Manager, other IT team members, and business stakeholders, the Systems Administrator II plans and executes infrastructure and systems projects, coordinates with vendors, and provides Tier II/III support for complex issues. This role may mentor junior IT staff but does not have direct people-management responsibility.
Requirements:
Essential Duties & Responsibilities:
Key Responsibilities
Core Infrastructure & Systems
•Perform day-to-day and scheduled administration of servers, storage, and core infrastructure (on-prem and cloud - primarily Azure.
•Administer Microsoft Windows Server Environments: including hybrid Active Directory, DNS, DHCP, Group Policy, and SMB security groups.
•Maintain and monitor backup jobs (software and hardware), and support disaster recovery/business continuity procedures to meet Recovery Time and Point Objectives.
•Maintain server room infrastructure, including switches, battery backup units, and environmental monitoring systems.
•Manage and maintain OS images and configurations across Windows 10/11.
Cloud & Microsoft 365
•Administer Microsoft Azure and Microsoft 365 environments, including Entra ID, Exchange Online, SharePoint Online, Teams, Defender, Purview, Intune, and Azure virtual networks.
•Support and optimize usage of O365, OneDrive, SharePoint, Teams, and other Microsoft cloud services.
•Plan and execute platform maintenance, upgrades, patches, and releases across on-prem and cloud systems.
•Use scripting and automation (PowerShell) to streamline administration, monitoring, and maintenance tasks.
Networking & Telecom
•Support and maintain network infrastructure, including Cisco Meraki and WatchGuard firewalls, switches, mesh Wi-Fi, VLANs, peering groups, and IPv4/IPv6.
•Configure and support mobile and site-to-site VPN tunnels and ensure secure remote access.
•Perform client network maintenance and monitoring to ensure high availability and performance.
•Maintain telecom network infrastructure; configure and deploy wireless and desktop phone equipment, support VoIP systems, voicemail, and related reporting.
Security & Compliance
•Implement policies and procedures that ensure the security and integrity of the company's networks, systems, and data.
•Apply secure configuration and hardening standards for servers, network devices, and endpoints.
•Maintain advanced knowledge of internal and external DNS; Cloudflare experience is a plus.
•Assist with security monitoring, security audits, incident response, and remediation activities as needed.
•Work with security operations center to maintain and update security stack as needed.
Projects, Vendor & Cross-Team Collaboration
•Execute infrastructure and systems projects, including upgrades, migrations, and integrations, under the direction of the IT Systems Manager.
•Participate in integration work for newly acquired businesses, ensuring smooth onboarding into the existing environment.
•Work with vendors to resolve technical issues, escalate problems appropriately, and validate invoices.
•Provide clear communication upward and across teams regarding project/task status, issues, and technical impacts.
User Support & Documentation
•Provide Tier II/III support for escalated issues related to servers, networking, cloud services, and line-of-business applications.
•Document network and system configurations, procedures, and troubleshooting steps; maintain accurate knowledge base and standard operating procedures.
•Assist with ongoing system audits to evaluate efficiency, capacity, and alignment with business goals.
•Perform other duties and tasks assigned.
Preferred Education and Experience:
Background & Qualifications
Formal Education & Certification
•Associate's or bachelor's degree in Computer Science, Information Systems, or related field; or an equivalent combination of education and experience.
•5+ years of professional IT experience, including at least 3 years in a Systems Administrator or similar infrastructure role.
•Relevant certifications preferred (for example, CCNA, Microsoft 365 or Azure Administrator/Security certifications).
Required Knowledge & Experience
•Strong organizational, troubleshooting, and problem-solving skills.
•Strong analytical skills to understand business processes and identify areas for technical improvement.
•Hands-on experience administering Microsoft Azure, including:
oEntra ID
oMicrosoft 365 Admin Centers (365, Exchange, SharePoint, Defender, Purview, Intune)
oAzure virtual networks and related services
•Experience administering Windows Server environments: hybrid AD, DNS, DHCP, Group Policy, and SMB security groups.
•Knowledge of data communication, network operating systems, network design and security, and monitoring/management tools.
•Advanced proficiency with disaster recovery/business continuity procedures, tools, and methodologies.
•Advanced knowledge of internal and external DNS; Cloudflare experience is a plus.
•Operating systems experience: Windows 10/11, Windows Server 2019/2022/2025, Microsoft SQL Server, and Linux.
•Networking: proficiency with Cisco Meraki and WatchGuard firewalls, mobile and site-to-site VPN tunnels, mesh Wi-Fi, VLANs, peering groups, and IPv4/IPv6.
•Experience supporting Microsoft O365, OneDrive, SharePoint, Teams, and related Microsoft cloud services.
•Experience with scripting and automation (PowerShell or similar).
•Hands-on networking experience with excellent knowledge of routing, VPN, cloud connectivity, and secure networking best practices.
Preferred Experience
•Experience with ConnectWise RMM tools (Automate, Patch Management, ScreenConnect).
•Experience with SolarWinds Service Desk or a similar ITSM platform.
•Experience integrating newly acquired businesses into existing infrastructure.
•Experience supporting a diverse range of users with varying technical skills.
Physical Requirements
•Capable of lifting/carrying 50 lbs regularly and occasionally up to 75 lbs (for example, mounting routers, switches, firewalls, and UPS equipment).
•Moderate physical activity may be required in support of hardware installation and maintenance.
Work Conditions
•This is an onsite role based at RANDYS Worldwide headquarters in Everett, WA; remote or hybrid work arrangements are not available for this position.
•Required to travel as needed, to other company locations, data centers, or vendors.
•Participation in an on-call rotation and occasional evening/weekend maintenance windows is required.
Knowledge and Personal Attributes:
Personal Attributes
•Outstanding customer service and communication skills, with a team-oriented philosophy.
•Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
•Passion and enthusiasm for technology and helping people; able to build trust and positive relationships with end users and peers.
•Self-motivated and able to work effectively with minimal supervision in a fast-paced, deadline-driven environment.
•Strong intellectual curiosity and desire for continuous professional growth.
•Ability to effectively communicate, both oral and written, with IT leadership, business stakeholders, team members, and vendors.
•Ensure timely follow-up and successful completion of assigned tasks and projects by monitoring progress, addressing obstacles, and maintaining clear communication with stakeholders.
________________________________________
RANDYS Worldwide is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.
Booking Administrator
Houston, TX jobs
Booking Administrator General Description: This position will support the Toyota Center Booking team with all departmental duties including overseeing private & internal non-ticketed events, administrative tasks and research. RESPONSIBILITIES include but are not limited to:
Primary booking liaison for all private non-ticketed events, not limited to internal and corporate events
Manage all internal inquiries, Rockets gameday spaces allocations and Formstack requests
Facilitate all administrative booking tasks including contract execution, insurance acquisition, and settlement billing/invoicing for private events
Assist with overseeing the arena master calendar for private & internal events
Solicit new business opportunities for private events (e-sport, filming, etc.)
Correspond with the GHCVB on potential ancillary events and conferences
Assist with maintaining constant research and knowledge of current activities in the live-entertainment industry, including but not limited to concerts, family shows and sporting events, Chamber of Commerce, etc.
Develop and maintain strategies for external booking advances i.e. market research, data/analytics, etc.
Maintain and distribute Monthly Calendars to departments
Maintain event statistics spreadsheets and report event numbers to trades
Maintain the input and upkeep of the Event Summary report, show tracking sheet as well as the Event P/L sheets
Minimum Qualifications:
BS/BA in a related field required.
Minimum (2) two-year experience in the entertainment (arena, stadium or theatre) industry or related field preferred
Must have the ability and willingness to work long hours, evenings, weekends, and holidays
Must be extremely organized and have excellent interpersonal skills including writing, proofreading skills and speaking
Must be able to develop solutions quickly and optimally.
Qualified candidates must possess outstanding organizational skills and be able to function in a fast-paced, multi-task setting
Identify and resolve problems in a timely manner
Work with others in a professional manner while attempting to achieve a common goal
Candidate should be self-motivated, organized, professional, mature, and detail oriented
Ability to meet deadlines and handle multiple projects and work assignments with minimal direction
Fantastic customer service ethic and high expectations for quality
Physical & Mental Requirements:
The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, connect with others.
The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
The employee must be able to transfer and move items for departmental needs.
The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.
Titles Administrator
Buffalo, NY jobs
Who we are looking for: The Titles Administrator is an integral part of ACV Auctions. They are detail-oriented, process focused, and self-motivated. The primary role of this position is to process, verify, and reassign titles from sellers on sold vehicles.
What you will do:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Reassign titles for vehicles sold through Salesforce.
Examine vehicle title for accuracy and conformity to specified requirements.
Verify acceptance and negotiability of the title for the buyer's state.
Confirm accurate Vin #, Mileage, Release of any Liens, proper signatures of the seller, proper reassignment to the buyer, and that titles contain no alterations.
Validate a consecutive chain of ownership.
Quality Assurance & Risk assessment is imperative to this role, as inaccuracy will be a financial liability for ACV and our customers.
Work closely with Specialists and report any discrepancies in a timely fashion.
Maintain knowledge of current DMV laws and regulations as they relate to the vehicle titles and interpret titling regulations in each state.
Document recurring title issues and potential problem scenarios through Salesforce to help with continuous education efforts for the entire title.
Actively use the Titles Wiki to ensure following the most UTD rules when reassigning ownership to the buyer
Perform additional tasks as assigned by the Manager
What you will need:
High School Diploma or GED required
1 year customer service or administrative experience
Title and / or licensing experience preferred.
Proficiency in Microsoft Office Suite.
Detail-oriented skills required.
Quality focused mentality is a must.
Strong verbal and written communication skills.
Pleasant disposition and strong customer service skills.
Desire to roll up your sleeves to get stuff done, doing whatever it takes to delight a customer.
Ability to multitask.
Compensation: $18.50 hourly. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
#LI-SL1
#Ind123KW
Customer Service
Pflugerville, TX jobs
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.