Guest Services jobs at Live Nation Entertainment - 506 jobs

$13.00/hour Are you looking for a FUN and rewarding job? Are you interested in meeting people from all over and gaining skills that will last a lifetime? Then Kings Dominion is the place for you! Working at Kings Dominion as a Seasonal Park Services Associate, you will have access to these amazing perks: PAID Training! FREE Uniforms! FREE Admission to Kings Dominion and other Six Flags Parks! FREE Tickets for family and friends! Discounts of Food and Merchandise! Work with people from all over the world! Employee-only RIDE nights, GAME nights, and FREE FOOD events! Referral bonuses - work with your friends! Numerous promotion opportunities Responsibilities: Six Flags is in the business of FUN and is home to many unique and exciting properties, so come and join our team in Doswell, VA, at Kings Dominion. Kings Dominion features unforgettable adventures and is TWO parks in one! At Kings Dominion we are here to make people happy! Kings Dominion associates are enthusiastic about their work because they create fun and exciting memories that will last a lifetime! We want YOU to come and join us! As a member of our team you will: Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge, and experience that will benefit your future. As a seasonal Park Services Associate you will: Play a key role in keeping our park clean and our guests satisfied! Maintain cleanliness of tables, pavilions, food patios, as well as around dumpsters and behind-the-scenes locations. Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. Clean restrooms including toilets, sinks, countertops, and mirrors while restocking supplies as needed. Pick up trash throughout daily operations. Qualifications: You! Individuals with a passion and excitement about Kings Dominion! People who love helping others and will support the needs of our guests and associates. Ability to work and interact with people from diverse backgrounds. Good judgment and commitment to safety. Availability to include some weekdays, weekends, evenings, and holidays.

$12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

$12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

$12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401. Duties + Responsibilities: Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices. Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness. Work independently with minimal supervision. Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise. Skills + Requirements: Proven track record of inbound and outbound customer-centric support 1-3 years in general office/data entry, customer service, call center, or account management. Strong relationship-building skills, especially via remote channels. Exceptional attention to detail with strong organizational and follow-up skills. Able to manage multiple priorities within a fast-paced, deadline-driven environment. Excellent written and verbal communication; articulate and professional with clients and internal teams. Independent self-starter who can also work collaboratively. Solid knowledge of MS Office and basic office equipment. Strong typing skills (80 WPM minimum). Reliable home internet connection with minimum 50mbps up/10mbps down. What does BridgeTower Media offer? A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages Free 24-hour TeleMedicine and TeleCounseling Services Unlimited PTO Tuition Assistance Program Weekly Pay 401K with a company match Summer weekend jumpstart hours-off at 2PM on Fridays Growth opportunities to build your career. Who is BridgeTower Media? BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.

The American Theatre Guild is looking for a customer service driven Patron Service Representative, looking to join a fun and passionate team. We are a non-profit national Broadway presenter dedicated to providing the experience of live theatre to foster passion, inspire creativity and empower youth within our communities. We are a relatively small office with a fun, business-casual environment. The Patron Service Representative will ensure that customer service for every patron is excellent. Benefits Include: PTO days, 10 paid holidays, paid parental leave after one year, SIMPLE IRA contributions and generous employer contributions to health, dental, and vision insurance premiums. In addition, ATG also offers professional development assistance and a flexible schedule. Duties/Responsibilities: Assisting patrons with ticketing needs (exchanging tickets, purchasing additional tickets, etc.) Printing and mailing tickets to patrons on a timely basis Managing incoming and outgoing-campaign calls Inputting data into databases as directed Assisting in the recording of ticket sales, revenue and income data, and sales reports Required Skills/Abilities: A desire to provide excellent customer service to our patrons Experience with Microsoft Office, G Suite, and general computer skills Exceptional organizational skills Accuracy and attention to detail Flexibility in an often-changing work environment Familiarity with professional theatre terms and a love for the theater Physical Requirements: The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard for up to 8 hours a day This position requires working indoors with controllable environmental conditions and temperature. This position requires the employee to talk and hear. Requires face-to-face discussions with individuals and teams, opportunity to make decisions without supervision, mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company. Vision abilities required by this job include close vision. Employee will spend prolonged hours in front of computer screens Come be a part of our extraordinary team! The American Theatre Guild is an Equal Opportunity Employer. ATGuild does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, marital status, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Compensation: * $16.50/hour starting pay. * Monthly personal performance bonuses of up to $700 available. Note all bonuses are taxed. Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game. Expected Weekly Hours: 30-45 hours per week Expected Schedule: Flexible availability, including nights, weekends, and holidays. Seasonal Dates of Work: As early as 10/21/2025, but will end on 1/17/2026. Responsibilities: * Work to meet the incoming demand of calls, chats and emails so we can serve every single guest. * Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction. * Being a The Escape Game brand ambassador: enthusiastically explaining our games. * Remove barriers between our guests and their first/next experience at The Escape Game. * Create epic guest moments that generate positive word of mouth and brand perception. * Communicating with The Escape Game Store locations nationwide, professionally and politely. * Creatively solve guest challenges as needed. Requirements & Expectations: * Flexible availability, including nights, weekends, and holidays * Obsession with delivering 5-star hospitality to guests * Genuine love for serving others * Flexible, humble, and teachable * Ability to function both creatively and administratively * Exceptional communication skills * High capacity for creative problem solving * Ability to multitask * Energetic, friendly, and patient Remote Specific Expectations: * Work remotely from locations that are quiet, with good wifi and are generally private due to the information that could be on your screen while on the clock. * Your home is the preferred place of work. If you need to work outside of your home for some reason, communication should be sent for approval to your direct leader at least 24 hours in advance. Approvals can be made with less time if there are emergencies (power outage, etc) * Be in a professional setting & remember professionalism when working remotely and participating on video calls. (not laying down or on a couch, or in pajamas, attending to family, etc.) TEG shirts are appropriate and business casual tops when on video meetings. * Share your location via Gchat by informing the team & your direct leader of meal breaks or "brb" breaks to take 5-10 mins for restroom breaks or brain breaks. * Use the TEG laptop sent to you for all TEG related work. * Be on camera for video calls and meeting with the your team and other HQ teams.

Compensation: $16.50/hour starting pay. Monthly personal performance bonuses of up to $700 available. Note all bonuses are taxed. Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game. Expected Weekly Hours: 30-45 hours per week Expected Schedule: Flexible availability, including nights, weekends, and holidays. Seasonal Dates of Work: As early as 10/21/2025, but will end on 1/17/2026. Responsibilities: Work to meet the incoming demand of calls, chats and emails so we can serve every single guest. Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction. Being a The Escape Game brand ambassador: enthusiastically explaining our games. Remove barriers between our guests and their first/next experience at The Escape Game. Create epic guest moments that generate positive word of mouth and brand perception. Communicating with The Escape Game Store locations nationwide, professionally and politely. Creatively solve guest challenges as needed. Requirements & Expectations: Flexible availability, including nights, weekends, and holidays Obsession with delivering 5-star hospitality to guests Genuine love for serving others Flexible, humble, and teachable Ability to function both creatively and administratively Exceptional communication skills High capacity for creative problem solving Ability to multitask Energetic, friendly, and patient Remote Specific Expectations: Work remotely from locations that are quiet, with good wifi and are generally private due to the information that could be on your screen while on the clock. Your home is the preferred place of work. If you need to work outside of your home for some reason, communication should be sent for approval to your direct leader at least 24 hours in advance. Approvals can be made with less time if there are emergencies (power outage, etc) Be in a professional setting & remember professionalism when working remotely and participating on video calls. (not laying down or on a couch, or in pajamas, attending to family, etc.) TEG shirts are appropriate and business casual tops when on video meetings. Share your location via Gchat by informing the team & your direct leader of meal breaks or “brb” breaks to take 5-10 mins for restroom breaks or brain breaks. Use the TEG laptop sent to you for all TEG related work. Be on camera for video calls and meeting with the your team and other HQ teams.

Lodging Guest Services - Mountain Creek SNOW Partners Mission Statement: “To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.” About Mountain Creek: Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge. How the Lodging Guest Services works with the Team: The Lodging Guest Services may be the first team member our lodging guests meet when they arrive at the resort. As an ambassador to our resort, this position requires a team member to be energetic, positive, and caring. Someone who will take charge of any opportunity to make the guest's stay better than they had anticipated, ensuring their return. A friendly, efficient, and outgoing personality is critical for this position. Team Member Responsibilities: Assist guests with checking in/out of rooms if needed. Assist with guest questions and problems. Sell accommodations, services, and resort amenities. Maintain positive relations with participating lodging program homeowners. Answer phones in a professional and friendly manner. Promote resort mission statement, values, and guest service philosophies. Follow all emergency procedures. Consistently set up, maintain, and break down workstations. Operate cafe and shop duties daily ie: preparing coffee, etc. Stock and maintain adequate inventory in designated workstation. Perform quick and accurate credit card transactions with our guests. Other duties as assigned by lodging or resort leadership. Team Member Qualifications: Knowledge of PMS Software. Ability to speak clearly and hear over the telephone. Must be able to lift to 25 lbs.. 2 years of customer service experience . Well-organized and able to multi-task. Problem solver who thrives in a fast-paced environment. Able to maintain composure when dealing with difficult guests. Knowledge of rates, packages, discounts, and policies (cancellations)· Must be able to stand for long periods of time. Excellent interpersonal and communication skills. Basic accounting knowledge would be an asset.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, the Guest Services position will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly rate of $16.94-$17.50. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue PeoplesBank Arena is Connecticut's premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. PeoplesBank Arena is also home to the AHL's Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come. Responsibilities * Arrives for shift on time, neatly groomed and in a clean, pressed, well-maintained uniform * Greets all guests in a welcoming, friendly manner * Examines each ticket to ensure correct date and event * Escorts guests to correct seats * Answers guest questions regarding event and arena, e.g., location of concession stands, restrooms * Ensures non-smoking rules are followed * Keeps aisles and stairways clear of objects and guest gatherings to ensure safe entry/exit * Responds to guest concerns in a respectful and calm manner and contacts Supervisor or Manager as needed * Maintains a positive, outgoing demeanor always adhering to "Expectations for Guest Service" * Accurately and thoroughly completes all pertinent reports and documentation Qualifications * Prior Guest Services experience required * Excellent communication skills required with thorough understanding of written and spoken English * Ability to work a flexible schedule including days, nights, weekends, and holidays * Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT * Ability to stand for extended periods of time * Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete * Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights * Ability to remain calm and focused in fast-paced environment and stressful situations * Ability to work in adverse weather conditions, as needed Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a member of the Guest Services Team, the Guest Services position will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly rate of $16.94-$17.50. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. Responsibilities Arrives for shift on time, neatly groomed and in a clean, pressed, well-maintained uniform Greets all guests in a welcoming, friendly manner Examines each ticket to ensure correct date and event Escorts guests to correct seats Answers guest questions regarding event and arena, e.g., location of concession stands, restrooms Ensures non-smoking rules are followed Keeps aisles and stairways clear of objects and guest gatherings to ensure safe entry/exit Responds to guest concerns in a respectful and calm manner and contacts Supervisor or Manager as needed Maintains a positive, outgoing demeanor always adhering to “Expectations for Guest Service” Accurately and thoroughly completes all pertinent reports and documentation Qualifications Prior Guest Services experience required Excellent communication skills required with thorough understanding of written and spoken English Ability to work a flexible schedule including days, nights, weekends, and holidays Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT Ability to stand for extended periods of time Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights Ability to remain calm and focused in fast-paced environment and stressful situations Ability to work in adverse weather conditions, as needed Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

How You'll Contribute The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp). In 2026, we are opening the Museum of Exploration, featuring a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard. The Visitor Experience Representative (VXR) is a dynamic individual that assists with the daily operations of the National Geographic Museum of Exploration. The VXR is the face of the National Geographic Society, embodying the brand and institution while providing exceptional customer service. Reporting to the Visitor Experience Supervisors the VXR manages visitor flow, runs coat check operations, assists visitors with wayfinding and facilitates informal exhibit interpretation. We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture. The start date for the position is March 30, 2026. Your Impact Responsibilities Include: Create a memorable experience for visitors by anticipating their needs and providing excellent customer service. Clearly communicate information on wayfinding, museum guidelines, facilities, and exhibitions to visitors Work with other frontline teams to manage crowd control for daily museum operations and events. Through formal training, observation and self-study, acquire knowledge of exhibition content at the MOE. Facilitate pulsed exhibit experience with small groups of people. Ability to follow routines while prioritizing visitor needs at coat check. Assist with lite housekeeping of exhibits as needed. Provide on campus event support across the Society as needed, including but not limited to National Geographic Live and Signature Events. Navigate a changing environment while maintaining a positive attitude and meeting visitor needs. Ability to solve problems in a fast paced environment with knowledge of when to escalate to management to resolve issues. Think proactively during slow times to best assist the team during busy times. Availability to work days, evenings, weekends and holiday shifts. Educational Background High School diploma or GED required additional education a plus. Minimum Years and Type of Experience 6 months in a customer facing role required. Additional experience working with large groups of people, the public, students, or children a plus. Necessary Knowledge and Skills Excellent interpersonal and oral communication skills Ability to learn and retain information quickly Team-oriented with strong customer service skills Flexibility and positivity in dealing with new experiences and people Enjoyment working with the public Basic problem-solving skills Ability to react to change quickly and positively Comfort learning and working with varied technologies and equipment Dependability, punctuality, and ability to work cooperatively as part of a team. Ability to spend 5+ hours a day navigating our public spaces Desired Qualifications Bi-lingual in English and Spanish desired, but not required. Collaboration and Teamwork Support various teams as needed, providing cross-trained coverage for breaks, absences, or high volume. Assist with general museum tasks such as maintaining public spaces, providing basic visitor assistance, and helping with event setup/breakdown. Supervision No direct report. Salary Information The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations. The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The rate for this position is $21.50. In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Job Designation On-Site - Staff members who spend 100% of work time on-site at Base Camp, supporting overall campus and museum operations. On-Site staff shifts (spread over seven days a week and 24 hours a day, including holidays) are scheduled by their supervisors and determined by team needs and may be adjusted based on cyclical work cycles and ebbs and flows of work throughout the year. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. W e encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly rate of $15.15 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. Responsibilities Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor. When gates open, welcome our fans with a great smile and helpful attitude. Scan event tickets ensuring that the proper ticket is being used to gain entry. Assist fans in locating their ticketed seats. Being alert and proactive to potential hazards and reporting incidents when they occur. Monitor your assigned area for issues and opportunities to make lasting memories for our fans. Respond to all guest concerns/complaints promptly and in a professional manner. Assist guests in ADA accessible seating sections. Enforce all building policies and procedures to ensure a safe environment for all guests. Manage the foot traffic flow of large crowds. Ability to lift or carry up to 25 pounds or push guests in a wheelchair. Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Qualifications Experience in a hospitality or entertainment environment is preferred. You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a positive attitude while handling difficult situations. Flexible schedule which includes evenings, weekends, and holiday. Fluency in a second language is preferred but not required. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The part-time Guest Experience Coordinator will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer satisfaction and experience. This role will pay an hourly rate of $27.00-$29.00. Benefits for Part-Time roles: 401(k) savings plan, 401(k) matching. This position will remain open until March 6, 2026. About the Venue America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand-new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities * Effectively lead, direct, empower, and work alongside part-time staff with the goal of creating exceptional experiences at Acrisure Arena. * Actively monitor team member interactions with guests, and fellow colleagues, to ensure a high level of guest satisfaction. * Serve as the lead in the escalation of guest questions or complaints, ADA services, and information to guests with disabilities in a timely and professional manner. * Create and lead events for Guest Experience staff recognition and provide continuous opportunities for staff to remain engaged. * Coordinate staff check-ins, call offs, event briefings, breaks, and post event meetings with other guest services teammates. * Serve as Manager on Duty with full autonomy for assigned events in the absence of other Management staff. * Work with colleagues on emergency planning and risk management to ensure a safe environment for everyone on property. * Maintain guest experience assets, equipment, uniforms, supplies, etc. * Collaborate with event services team members on various projects. * Respond to staff and guest inquiries and concerns during event. * Provide prompt and courteous responses to guest services questions as they arise. * Manage guest services activities (Lost and Found, Accessibility offerings, etc.) * Other duties as assigned. Qualifications * Bachelor's degree in a related field from an accredited college/university is preferred. * 1-2 years of guest services experience in a stadium, arena, convention center or other public assembly setting. * Previous experience in a guest service-based industry. * Proficient in use of Microsoft Office programs. * Knowledge of operational characteristics of events, including crowd management and control techniques, fire and public safety regulations, etc. * Ability to communicate clearly and concisely, both verbally and in writing. * Self-motivated with excellent interpersonal and communications skills, and the ability to function and make leadership decisions in a fast-paced high-pressure environment with strong attention to detail and organization. * Ability to work independently and as part of a team. * Bilingual (English and Spanish) highly preferred but not required. Working Conditions: * Weekly schedules will fluctuate depending on event volume; employee will not be scheduled for more than 30 hours per week. * Must be able to work a flexible schedule inclusive of weekends, nights and holidays. * Must be available to work 90% of events throughout the year. * Frequent bending, lifting 20+ pounds, sitting, exposure to multiple external elements, exposure to loud events, and extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The part-time Guest Experience Coordinator will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer satisfaction and experience. This role will pay an hourly rate of $27.00-$29.00. Benefits for Part-Time roles: 401(k) savings plan, 401(k) matching. This position will remain open until March 6, 2026. Responsibilities Effectively lead, direct, empower, and work alongside part-time staff with the goal of creating exceptional experiences at Acrisure Arena. Actively monitor team member interactions with guests, and fellow colleagues, to ensure a high level of guest satisfaction. Serve as the lead in the escalation of guest questions or complaints, ADA services, and information to guests with disabilities in a timely and professional manner. Create and lead events for Guest Experience staff recognition and provide continuous opportunities for staff to remain engaged. Coordinate staff check-ins, call offs, event briefings, breaks, and post event meetings with other guest services teammates. Serve as Manager on Duty with full autonomy for assigned events in the absence of other Management staff. Work with colleagues on emergency planning and risk management to ensure a safe environment for everyone on property. Maintain guest experience assets, equipment, uniforms, supplies, etc. Collaborate with event services team members on various projects. Respond to staff and guest inquiries and concerns during event. Provide prompt and courteous responses to guest services questions as they arise. Manage guest services activities (Lost and Found, Accessibility offerings, etc.) Other duties as assigned. Qualifications Bachelor's degree in a related field from an accredited college/university is preferred. 1-2 years of guest services experience in a stadium, arena, convention center or other public assembly setting. Previous experience in a guest service-based industry. Proficient in use of Microsoft Office programs. Knowledge of operational characteristics of events, including crowd management and control techniques, fire and public safety regulations, etc. Ability to communicate clearly and concisely, both verbally and in writing. Self-motivated with excellent interpersonal and communications skills, and the ability to function and make leadership decisions in a fast-paced high-pressure environment with strong attention to detail and organization. Ability to work independently and as part of a team. Bilingual (English and Spanish) highly preferred but not required. Working Conditions: Weekly schedules will fluctuate depending on event volume; employee will not be scheduled for more than 30 hours per week. Must be able to work a flexible schedule inclusive of weekends, nights and holidays. Must be available to work 90% of events throughout the year. Frequent bending, lifting 20+ pounds, sitting, exposure to multiple external elements, exposure to loud events, and extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The part-time Guest Experience Coordinator will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer satisfaction and experience. This role will pay an hourly rate of $27.00-$29.00. Benefits for Part-Time roles: 401(k) savings plan, 401(k) matching. This position will remain open until March 6, 2026. Responsibilities Effectively lead, direct, empower, and work alongside part-time staff with the goal of creating exceptional experiences at Acrisure Arena. Actively monitor team member interactions with guests, and fellow colleagues, to ensure a high level of guest satisfaction. Serve as the lead in the escalation of guest questions or complaints, ADA services, and information to guests with disabilities in a timely and professional manner. Create and lead events for Guest Experience staff recognition and provide continuous opportunities for staff to remain engaged. Coordinate staff check-ins, call offs, event briefings, breaks, and post event meetings with other guest services teammates. Serve as Manager on Duty with full autonomy for assigned events in the absence of other Management staff. Work with colleagues on emergency planning and risk management to ensure a safe environment for everyone on property. Maintain guest experience assets, equipment, uniforms, supplies, etc. Collaborate with event services team members on various projects. Respond to staff and guest inquiries and concerns during event. Provide prompt and courteous responses to guest services questions as they arise. Manage guest services activities (Lost and Found, Accessibility offerings, etc.) Other duties as assigned. Qualifications Bachelor's degree in a related field from an accredited college/university is preferred. 1-2 years of guest services experience in a stadium, arena, convention center or other public assembly setting. Previous experience in a guest service-based industry. Proficient in use of Microsoft Office programs. Knowledge of operational characteristics of events, including crowd management and control techniques, fire and public safety regulations, etc. Ability to communicate clearly and concisely, both verbally and in writing. Self-motivated with excellent interpersonal and communications skills, and the ability to function and make leadership decisions in a fast-paced high-pressure environment with strong attention to detail and organization. Ability to work independently and as part of a team. Bilingual (English and Spanish) highly preferred but not required. Working Conditions: Weekly schedules will fluctuate depending on event volume; employee will not be scheduled for more than 30 hours per week. Must be able to work a flexible schedule inclusive of weekends, nights and holidays. Must be available to work 90% of events throughout the year. Frequent bending, lifting 20+ pounds, sitting, exposure to multiple external elements, exposure to loud events, and extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The part-time Guest Experience Coordinator will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer satisfaction and experience. This role will pay an hourly rate of $27.00-$29.00. Benefits for Part-Time roles: 401(k) savings plan, 401(k) matching. This position will remain open until March 6, 2026. About the Venue America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand-new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities Effectively lead, direct, empower, and work alongside part-time staff with the goal of creating exceptional experiences at Acrisure Arena. Actively monitor team member interactions with guests, and fellow colleagues, to ensure a high level of guest satisfaction. Serve as the lead in the escalation of guest questions or complaints, ADA services, and information to guests with disabilities in a timely and professional manner. Create and lead events for Guest Experience staff recognition and provide continuous opportunities for staff to remain engaged. Coordinate staff check-ins, call offs, event briefings, breaks, and post event meetings with other guest services teammates. Serve as Manager on Duty with full autonomy for assigned events in the absence of other Management staff. Work with colleagues on emergency planning and risk management to ensure a safe environment for everyone on property. Maintain guest experience assets, equipment, uniforms, supplies, etc. Collaborate with event services team members on various projects. Respond to staff and guest inquiries and concerns during event. Provide prompt and courteous responses to guest services questions as they arise. Manage guest services activities (Lost and Found, Accessibility offerings, etc.) Other duties as assigned. Qualifications Bachelor's degree in a related field from an accredited college/university is preferred. 1-2 years of guest services experience in a stadium, arena, convention center or other public assembly setting. Previous experience in a guest service-based industry. Proficient in use of Microsoft Office programs. Knowledge of operational characteristics of events, including crowd management and control techniques, fire and public safety regulations, etc. Ability to communicate clearly and concisely, both verbally and in writing. Self-motivated with excellent interpersonal and communications skills, and the ability to function and make leadership decisions in a fast-paced high-pressure environment with strong attention to detail and organization. Ability to work independently and as part of a team. Bilingual (English and Spanish) highly preferred but not required. Working Conditions: Weekly schedules will fluctuate depending on event volume; employee will not be scheduled for more than 30 hours per week. Must be able to work a flexible schedule inclusive of weekends, nights and holidays. Must be available to work 90% of events throughout the year. Frequent bending, lifting 20+ pounds, sitting, exposure to multiple external elements, exposure to loud events, and extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Lee's Family Forum is a state-of-the-art sports and entertainment venue conveniently located in Henderson, Nevada. Lee's Family Forum is the home of the American Hockey League's Henderson Silver Knights, the Indoor Football League's Vegas Knight Hawks, the National Lacrosse League's Las Vegas Desert Dogs, the Big West Basketball Championships, the Southern Nevada Sports Hall of Fame, the Craggy Range Sports Bar & Grill and The Saddlery team store. This position is responsible for maintaining the integrity of the brand during all events at Lee's Family Forum. The Guest Services Team oversees the enjoyment of each guest, ensuring that each guest has a safe and memorable time while in attendance at any event at the venue. These positions report directly to a Guest Service Supervisor, the Guest Services Manager, and the Director of Guest Services. JOB RESPONSIBILITIES Usher: Assist guests in making their way through the venue and to ensure a safe and orderly experience for all visitors. Strong background in customer service. Strong sense of direction. Monitor event areas to ensure cleanliness, organization, and compliance with venue procedures and policies. Assist guests to their designated seats and inform them of the nearest exits and restrooms. Ensure a safe environment by maintaining clear aisles and reporting suspicious behavior to a supervisor/manager or security. Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities. Collect disregarded forgotten items after the event. Illuminate walkways once an event has started and assist guests with entering and exiting in darkened spaces. KNOWLEDGE, SKILLS, ABILITIES High School Diploma or equivalent preferred. Outstanding communication skills both verbal and written. Ability to work in bright, cold, dark, dusty, smoky, and/or confined spaces. Able to stand/walk for prolonged periods of time on hard surfaces. Comfortable working around large crowds. Willing to work nights, weekends and holidays as needed. Execute other job duties as assigned.

Job Title: Hospitality Expert - Guest Experience Coordinator Compensation: $16/hour starting pay (rates may vary depending on experience and location). Monthly personal performance bonuses of up to $700 available. Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game. The goal of this role is to gain an understanding of and love for serving our guests, and to eventually transition to TEG store leadership. Expected Weekly Hours: 30-45 hours per week Expected Schedule: Flexible availability, including nights, weekends, and holidays Responsibilities: Work to meet the incoming demand of calls, chats and emails so we can serve every single guest. Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction through collecting and connecting clues. Being a The Escape Game brand ambassador: enthusiastically explaining our games. Remove barriers between our guests and their first/next experience at The Escape Game. Create epic guest moments that generate positive word of mouth and brand perception. Communicating with The Escape Game Store locations nationwide, professionally and politely. Creatively solve guest challenges as needed. Requirements & Expectations: Working fully out of our HQ office at Brentwood Commons Minimum one shift a month working in a TEG store. Flexible availability, including nights, weekends, and holidays Obsession with delivering 5-star hospitality to guests Genuine love for serving others Flexible, humble, and teachable Ability to function both creatively and administratively Exceptional communication skills High capacity for creative problem solving Ability to multitask Energetic, friendly, and patient